Ashley Store Mesa, AZ (Superstition)

So I am putting two starts because THE PEOPLE AT THE STORE are GREAT. BUT if I could give ASHLEY WARRANTY team minus -10000 stars honestly the worst experience I ever had with a furniture company. I would never buy from ashley they do not help fix the problem, we made a claim months ago about our couch. when we bought it and got the warranty they told us if something needed to be fix they would send people, our problem falls into warranty so we did the claim asap, but after months of photos, phone calls, which by the way they never take the time to call back, we called again only to find out they never even made the report. After all this they say oh we’ll just send a cleaning kit for us to do it, & they never send anyone to come check the back of the couch that is loose and it needs to be fix. The other problem was with bartstools screws just fall out of the blue for no reason, we have to take them 3 times back to store, until they offer to send new ones. ASHLEY YOU HAVE THE WORST WARRANTY and whoever took our calls on the phone shouldnt be there, or you need to train your customer service better. Worst experience would never buy from you again.

Although I couldn't find the right color I wanted, your salesman directed me to the most comfortable loveseat. What

Both Brian and Louie were very attentive to me as a customer. They listened to me and showed me things that I expressed an interest in. They weren’t pushy at all. They were low key but professional. And because they listened to me, I felt heard and was able to buy what I wanted not feeling pressured. Thank you, guys. You were great.

Worked with excellent sales person Phelan Conway...waiting for delivery. If that goes as well we will be very satisfied.

This was my second visit to this store and both times I had good service. Mathew was knowledgeable about the product, showed me the other color it was available in, and checked to ensure it was in stock. A good experience.

It was great dealing with Louie. He was very personable and made you feel welcome into the store. He was kind and NOT pushy. He assisted with questions and was a blessing to us.

We were able to find the perfect set to fit our area. The salesmen were very helpful, prices were great and we enjoyed visiting with Al.

Very disappointed to find out I'm not getting all my furniture on Friday January 31 as promised.ive been waiting 3 weeks alread. now I find out today they are only delivering my couch and one recliner I have to wait until 2nd week in February for the rest of my order I'm not happy

Chicago Louie was awesome! He took care of me and my family!

Very professional salesman.

These guys are great! Went in with an odd request. JP (or maybe PJ, should have written it down, sorry) was able to find exactly what I needed, and it was at a reasonable price. Manager was great too.

Louie was personable, honest, and very easy to work with. I will always seek his help when I come in.

Ashley Furniture dies not care about the customer and their comfort of the furniture. They only care about the MONEY they make. I will never buy from Ashley again

Great experience! Louie was very detailed and explained everything very well.

Louie at this Ashley store was unbelievably patient with me. I came back 3 or 4 times before finalizing my decision on a total bedroom suite and Tempurpedic mattress. Louie was very helpful in determining factors involved in sizing. I highly recommend Louie and Ashley Home Furnishings.

PJ WAS AWESOME

Lots of things all over the place. I liked that sales people didn't hover.

Louie was great to work with and Al the store manager was very helpful. I highly recommend Ashley furniture.

Matt B is the best sales man! Definitely ask for him, he got me a great deal!

Good service and expiation of options

Matt was a great help, knowledgeable and helped me even tho it was just before closing. 10/10 service, knowledge and guidance towards the right mattress for our needs.

Great products and sales associate was so helpful

I had a great experience, the staff were kind and very helpful

Phelan Conway, he gave us a really good customer service, he was very kind and helpful , he make us feel that he cares understood our needed, we just want to said thank you Phelan Conway for all your help .

Excellent service and very satisfied with the choices.

Excellent service with Ashley. I needed to make a change with an area rug I had ordered and it was no problem. They were wonderful. I will visit the store in Mesa again.

So disappointed in Ashleys. I have purchased and been a loyal customer of their furniture in other locations and always been super happy with the sales people and customer support. The store in Mesa has failed every single way they could fail. I was moving out of state and I needed a couple of key pieces. I ordered a bedframe, a boxspring and a mattress. Unfortunately, the boxspring doesn’t fit the bedframe and I even called back the installation team to say this doesn’t look right they told me no problem. Just call the store. They’ll replace it for you. Well, that is not true now the store is saying you never should’ve accepted it. Well, if there’s someone who told me if I accept it, I’m stuck with it. I would’ve sent the whole damn thing back. The sales person says well I’m sorry I didn’t realize it wouldn’t fit, but I can’t do anything about it. You’ll have to escalate customer service. Customer service keeps sending out a repair technician without any notification of when they’re going to show up so I keep missing the appointment. The sales person should know the details of the furniture they’re selling! Now It’s just round and round with customer service and I’m so frustrated. Plus I work full-time. Nobody needs to deal with this kind of crap! The problem is the box springs are too tall. You have the mattress about 3 feet off the floor & you need a running jump to get into the bed! The bedframe requires a low profile box spring. The unmade bed is the bedframe, boxspring and mattress delivered. The one in the photo is what it should look like-mattress even with bed frame. Not sure how this is going to get resolved, but it looks like I’ll be spending my own money to make it right. Buyer beware: if you work with Ashley, you better know how to read the specifications of the furniture because they sure don’t and if you accept delivery, you’re screwed don’t believe anything the delivery people tell you!

I shopped at Ashley on Friday and then I came back on the following Wednesday and I have to say I got excellent service from Louie and PJ so thank you very much I love Ashley's

Matthew Broderson greeted me when I arrived in the store. He showed me a mattress in a price range that I was looking for and I ordered it.

Brian was extremely helpful and kind.I got an easy time coz of him

PJ at Ashely’s was extremely helpful and knowledgeable. We went in for a recliner and he not only found us exactly what we were looking for, but he also sold us a mattress that we desperately needed!

We had such a good experience at the Ahley Store on Southern Ave l, Mesa AZ. Phalen, nicknamed PJ, helped us with our purchase. He was very patient with us and sat down with us to help us choose between sofas. He was never pushy, just gave us information about our choices. He made us feel like friends and not just customers. We're from WI and he made us feel right at home. I strongly suggest checking out Ashley Furniture and asking for PJ.

Brian was very personable and very helpful. Made the decision easy to make.

Pj was awesome!!

Brian was so helpful and patient with us. We were looking for sofa’s and loveseats. We felt as though he was very knowledgeable and made us very comfortable in making our decisions

Good service. Very good price

Nick was absolutely amazing!! Very good communication & great selling skills!!😇

Nick was given an impossible task to find an electric recliner. That was wide enough for me and my dogs and in my price range. He walked around the store with me for an hour. Even though I was being picky and indecisive. He was awesome. Friendly professional and warm. The rest of the store staff was great. If you're looking for good furniture at a good price, come and see nick at ashley's inmesa.

Phelan showed incredible patience and good humor as we waffled, he updated the ordering information. It was a pleasure working with him

Always an awesome time at Ashley. Almost all of our furniture is from there and we will continue to come back. Michael our sales person was fantastic.

Matt did a great job making sure we got what we needed at a great price and the best fit for what we were looking for !

Brian did a great job. May the purchase process easy and enjoyable.

Mat Haggerty was very helpful. He knew his products.

Salesman Louie was very helpful and knowledgeable about the products. We’re from Canada and can’t believe how wonderful your store is and prices even with the difference in dollar. Hopefully it is as good as it looks.

Brian was so helpful and answered all my questions. He made furniture shopping fun!

Michael was a great salesman. No pressure and he explained everything about how the furniture was made and their warranty.

Impressive store inventory and sales support. Louie Medina was exceptionally helpful, quick, competent, and reliable in everything he did on our order (seven different items), explaining the ins and outs to meet our need to schedule shipments two months out and the details of discounts, warranties, and insurances. Great service from Louie!

Nick was great! He helped us find a sectional. The store is huge, tons of inventory

Louie was such a pleasure to work with! Very professional …. Can’t wait for delivery!

There was a short of staff helping, so it took awhile for us to get any help.

David, assisted me patiently and expertly choosing the items I chose.

Had a great experience at Ashley, Nick was very personable and accommodating. I purchased a loveseat and a tv stand, received a great deal and free shipping. I would definitely recommend this store to anyone looking to buy furniture.

Mat was amazing, he was so kind and patient. Very helpful with pricing, and gave us amazing deals. Will be coming back!

Mat was amazing and helpful Will be back!!!!

Michael was very helpful and knowledgeable. There was no pressure to buy which we liked.

I had a fantastic experience shopping at Ashley Furniture! I was in the market for a new mattress and dining table, and their selection did not disappoint. They have a great variety of styles and price points, making it easy to find exactly what I needed. Special shoutout to Mat (with one T)—his service was exceptional! He was knowledgeable, patient, and genuinely cared about helping me find the right pieces. He answered all my questions and made the buying process smooth and stress-free. I’m thrilled with my purchases and will definitely be back for future furniture needs. If you’re shopping here, be sure to ask for Mat—you won’t regret it!

W had previously spoke with Louie but hadn’t made a decision. Went back and dealt again with Louie. Made our purchase and he looked after us wonderfully.

Sales person was very helpful and was very happy to find exactly what I was looking for.

Came in to look at furniture and right Louie came to help. No pressure to buy, just super helpful!

Amazing experience! Staff was extremely attentive and answered every question. Thank you Mat and Brian for all of your help you guys were awesome!

Nick was very professional, knowledgeable. He made the buying process painless

Thank you Brian Vierra for a wonderful buying experience on our living room furniture. Will be back in tomorrow for the accessories!

Phelan was amazing and very knowledgeable and was eager to help me!!

We really liked this store & our salesman Mathew was very helpful and took care of our needs!

This was an amazing experience working with David! From the moment I walked in and was greeted until I walked out the door, I truly felt like I wasn't "just another customer." As I told him what I was looking for, he took me around, pointed things out, researched options, and did everything he could to keep me within my budget. In a world that has grown so dim, David absolutely shines bright! I'm excited to receive my new dining room table and living room set. I will be going back for any of my future needs! Don't hesitate! Go see David!

Came into the store hoping to view some different items we were looking at on the website. Unfortunately, two of the mattresses and the sofa sleeper were not in the store which was disappointing. Had good help and returned the following day to purchase an item for our new place.

Salesmen was excellent

Very well laid out store . Lots of choices . Salesperson was PJ . Some items were not appropriately labeled and marked . Dress code of the staff on numerous occasions was not professional. Extremely casual… Enjoyed my shopping.

We don't shop for furniture often, so when we do we shop around. Today after visiting two other furniture outlets we talked with Matt at Ashley furniture store in Mesa. They had many of the same pieces we saw at the other stores at much lower prices with better protection and delivery options. Matt was not high pressure. He was knowledgeable and offered great ideas based on our interests. They have a huge selection of the latest motorized reclining furniture for home theater or traditional living rooms. We found exactly what we were looking for, arranged for delivery within a week, and paid less than we would have anywhere else. I highly recommend Ashley furniture, and ask for Matt!

Phelan was a superstar! Helped us in all aspects of the purchase. We love him!

Mat was great.

Mat was great

Mat was excellent and went the extra mile to help us get what we needed.

Great service and ultimately got what I was looking for

I ordered a wine cart from Ashley store. Arrived early. Some what easy to put together. Needed a tech from Ashley. Simple fix and all was great.

helped us find what we wanted

David was friendly and he showed us all of the options in the showroom very patiently. We ended up buying a rug and will probably be purchasing furniture.

Delivery staff was warm and friendly and very helpful offloading our furniture

Mat was very helpful in assisting us choose various items within the store.

Brian great to work with… awesome customer service! Valuable employee!!

We purchased two leather electric couches. Love the couches. A huge hassle when we needed to return a battery 24 hours after the delivery. The manager of the store completely disrespected our situation. We were very grateful that the corporate office was able to help us get our $473 returned. Thank you!

Mat. One T

We purchased a floor lamp, it had to be ordered and shipped to us. Everything went as planned. We are happy with the service.

Excellent products with good quality. We bought bed frame, mattress, sofa set, lift top table, rugs. Every thing comes with top notch quality and at reasonable cost. Would rate easily 5 out of 5 for the first class quality

Ashley Furniture is the absolute worst!!! Buyer beware. Do not purchase from them. Especially the Mesa store where the manager and sales manager are crooked liars. If you have any problems with your purchase , you are SOL.

Greatest furniture shopping experience ever. Salesman Phelan was the BEST. Experience started out great but actually getting the furniture was an issue. You can not get to the actual store by phone. Customer service is aweful. Had to drive to the actual store to speak to someone which was a half hour away. Once got to the store manager didn't really care. Would never purchase from Ashley again after this experience.

PJ was wonderful and found us exactly what we wanted!

Great service, great people, great store, barstools keep falling apart. Screws fell put twice and needed maintenance twice in under a month.

PJ took great care of us during our visit. We'll be back for couches next. Update 10/20. I'm losing faith in this store. One of my items was not delivered when originally promised. No follow-up, so I finally got an answer with a new delivery date 2/2025. Unacceptable. I was able to get the item switched for a different color which has a scheduled delivery on 11/21. I haven't received a delivery time, so I called the store this evening. I was told I'd receive a call back tonight. That didn't happen either. I'll be stopping by tomorrow to either pick up my item from your display, or to receive a refund. I already took the day off of work, so let's do this. Update 11/21. Never received a call back. I called the store and no answer. Transferred to an overseas call center where I was notified that my item is again backordered. Thanks for wasting my time and my PTO, Ashley Furniture. I cancelled my order and will shop elsewhere. Terrible communication!

Overpriced and we didn’t get everything that we thought we would get for the price. Found out later when we got home and reviewed the invoice more closely. We went back to cancel and then they talked us into keeping with a discount. Then we get a call before they are scheduled to deliver and pieces were on back order. We still have not received back order items.

Great service! The person was very helpful!

The in-store agent was great to work with! The delivery, however, was incorrect the first time…spot on the second.

Louie was very helpful!

Very professional and helpful

Terrible experience. 200 dollars for Delivery. Never showed up. Now it's the weekend. So no deliveries. Delivery pushed back FIVE DAYS! Customer service is in the Philippians. Horrible communication problems. Salesman tried to get me to write a positive review right after I paid, then wants me to confirm delivery before the items even show up, which they haven't. Call them "Ghostly" or maybe "Ghastly". Would not set bed on frame as promised. I will never shop there again.

Horrible customer service. Nothing but lies. Most of the furniture is made in other countries warranty goes through another country. Zero professional service at store. They follow you and wont give you a chance to look at furniture you want. Pushy salesman. Go somewhere else there way over priced and nothing but lies. Matt lies!!!!

We stoped in by chance! Thank goodness we did. Mat was amazing we bought one item we knew we needed and a few items we didn’t know we needed at a great price. They were also able to deliver them in two days! If I was at a bar I would buy Mat a beer!

Phelin was amazing! Stayed with us through the whole process of picking out a dining set, hauled chairs annd benches across the store multiple times for us to look at, and so friendly. Would definitely recommend this store!

I've bought a queen pull out couch and a 4 piece dining set and both times we received great customer service

We were very pleased with our service today. We both enjoyed working with Louie. He was very helpful.

Mat was outstanding, knowledgeable and very helpful!

Mat was amazing help and did an awesome job! Thanks!

Had and amazing shopping experience. PJ was knowledgeable and helped in answering all our questions. Will be back in the future for more home purchases.

Mat was an awesome salesman who took care of us right away completed everything in a wonderful manner and great time limit. This time awesome gentleman!!

Thanks to Mat for helping us get our new dining room set and couch!

Phelan Conway very helpful and answered all my question. Great experience.

We have been long time customers of Ashley Furniture. We recently purchased a new couch, loveseat and recliner from the Mesa store. After delivery, we decided that the couches were uncomfortable and did not fit well in our living space. We had the furniture for 30 days and the reclining couch lost power while we were reclined. We tried contacting the manager several times and finally found him in the store tonight. We expressed our concerns and disappointment in the furniture especially after not having them for a month and the couch already needing repair. The manager was uncaring and frankly rude. We are having to live with broken reclined furniture after spending almost $5000 for these pieces. Also, we have read online that if we are dissatisfied with the product we can return within thirty days. The manager told us that if it were within a couple of days then maybe we could have returned them, but not 30 days. We will never buy from Ashley again and will warn everyone we come in contact with not to buy from Ashley furniture!!!! The picture is how we have to live with our couch! Tell me how this can be legal??

Louie was very helpful and made the purchasing process very easy

Louie is the best. If you come to Ashley, ask for him. So laid back, not pushy at all but also helpful! He helped us find the perfect couch. We are so happy with our purchase. The last couch we bought from Ashley lasted 10 years with dogs, cats and kids. You get your money’s worth here.

Great experience and Phelan was awesome to work with...

Had a great experience phelan helped me without being pushy or hovering over me throughout my time in store will definitely come back.

We are excited! Nick our sales associate was terrific. We were able to look at lots of choices.

Amazing would recommend.

PJ was very helpful, knowledgeable and patient. I would recommend asking for him if you go into Ashley Superstition

Absolutely thrilled with our experience! Nick was knowledgeable both about the pieces we were searching for AND the financing process. He was able to get us a living room set we love, under budget WITH the amazing protection plan. After weeks of grueling internet searches and resellers- he had us in and out in an hour and a half! He even arranged delivery in less than a week! I couldn’t be happier (and more relieved!) and he was absolutely right when he said that Ashley has something for every budget (and I’ll add- for every living space). Thanks Nick! Can’t wait to relax on our new furniture!

Shipped my nightstand to Mesa. Arrived with several broken parts. I called twice to figure out and exchange and both times becca was supposed to call me back. She hasnt called me back in a week. Called general customer service they said they dont have any notes in there system. Customer service rep gave me attitude. 3rd call in and they once again said they will call me back because becca and their store manager are not in. Well done. Never again.

PJ was great easy to work with!!

Mat was amazing. Very knowledgeable and professional. I will definitely come back for his help in the future!

Mat with one T really helped us out! He was super professional and made this purchasing experience a great one!

We have had nothing but trouble with this store getting our storage bedframe delivered in one piece. This has been going on for over a month now and we still don’t have our bedframe completed. We’ve had nothing but delivery problems dates promised, and broken items that were supposed to be delivered or not, this last time the delivery came in the piece was broken so now we have to reschedule again. I almost lost my job because of all the delivery mishaps. I felt very disrespected and brush to the side. I was not even able to get a hold of anybody at corporate to file a complaint , I was sorry and I’m tired and I would wanted something done. I am still trying to resolve this issue. I highly recommend not to buy from The customer service has been horrible

Michael was amazing! Will refer friends and family here.

Nick was an amazing help in finding just the right furniture for our needs. We never felt pressured and Nick actually got us a better deal than we had anticipated. Then there’s the Ashley Furniture quality you can always count on. See these guys if you’re in the market. They’ll take good care of you.

Went into Ashley’s today and was met by Pj he was phenomenal took his time with us and made sure we got everything we needed!

David, my salesperson, listened and brainstormed with me to pick out the perfect furniture without any high-pressure up selling. I walked out very satisfied with the service and I’m looking forward to delivery of my furniture. This is the second time I have used Ashley furniture to stand up a house or Airbnb with quality furniture that will, stand up to guest wear and tear and provide excellent and tasteful accommodations.

Quick, informative service . Nick helped us find exactly what we needed and wanted

Nick was absolutely amazing, 5 star salesman.

Salesman didn’t tell me that most of the furniture I was purchasing was on back order, resulting in significant delivery delays. At this point I won’t have all of my furniture for over a month. I wouldn’t have bought from here if they had been honest up front. But prices are okay so they get 2 stars. Make sure you get certainty on delivery.

Phelan was most helpful and pleasant to work with. We will recommend him to our friends! Wonderful service!

Everyone at the store was super nice and were very helpful to help me find a recliner for my mom that she can sit in comfortably. A sales associate named Nick was able to show me many options and eventually settlement of power recliner that should be perfect for her needs. Thanks to everyone at the store that made this a fast and easy experience.

PJ was excellent! We came in with a general concept of what we were after and some paint colors. He did a great job helping us view a variety of chairs and types, gave us all our color choices, and was exceptionally patient while we discussed our choices. Thank you PJ and Ashley's, we can't wait to get our chairs!

David help alot with the purchase

Mat is fantastic! He knew exactly what I was looking for. He was very attentive and incredibly helpful. I actually ended up purchasing another item because he gave me such a great deal. I would absolutely buy from him again.

David was our salesman and he was great to work with!! He was very patient while we sat on almost every couch. Answered all our questions and was so easy to work with. Highly recommend working with David!

Good customer service and information/help provided by Michael, our sales rep!

The Matt and Mat team were wonderful and very patient with us!! Will be back for other purchases!!

Phelan Conway was amazing to work with and helped us find what we needed!

Nick was very patient with my very indecisive self. And definitely helped us find what we needed

David was exceptionally kind, professional, and easy to work with as he was helpful without being pushy. I would absolutely come back to Ashley and ask to work with him again. Thank you , David!

Mat (with one T!) was extremely helpful and helped me find just what I needed. Was very pleased with my experience here.

Our salesman Mat (with one T) was awesome! He welcomed us to the store, asked a question or two, and then left us to browse without hovering. When we made our decision and moved on to selecting a mattress, he was very knowledgable. I would go back to deal with him specifically.

I have purchased many items from Ashley Furniture over the years! You guys are always amazing. Mat helped us today and was very attentive but not too pushy, which is always a plus when furniture shopping. I highly recommend this store .

Nick was awesome and patient with us. Has a great smile and a great personality.

We had a great experience at Ashley’s in Mesa Superstition Springs today. We purchased a new mattress and couch. Mat, our salesperson, was attentive, courteous and knowledgeable. Would definitely work with Mat again on future purchases.

Couch was broken and never was replaced

PJ was very professionally and knowledgeable. I really liked working with him. Awesome sauce!

Brian was a great salesperson, however I will never recommend Ashley furniture in Mesa to anyone. I purchased several items & once they were delivered found out a chair that I had purchased would not fit in my mobile home. I returned it within an hour & was told there is a “no return” policy at the store. The manager was very rude & actually sent me to a salesperson to see what they could do & the salesperson said she couldn’t do anything w/o talking to the manager who had just sent us to the salesperson. I had a rug on backorder that i immediately cancelled & I have been telling everyone of my horrible experience & huw they were unwilling to work w me after spending 2000. I immediately went to American Furniture & will never step into an Ashley furniture store again & will tell everyone of my experience. Unfortunately I was told by others in the park NOT to go to Ashley & I didn’t listen!!!

Our salesman was great!!! Could not have asked for anyone nicer or helpful in showing us different options we were looking for. Five stars for Brian!!

Matt & Mat were exceptionally helpful & knowledgeable! A real pleasure to work with. Thank you guys!

Didn't feel welcoming

PJ was super helpful to find the right combination for my sectional. Very patient with me when I couldn’t make up my mind

Salesman PJ was great. However when we received the loveseat that we purchased we noticed that the seams didn’t line up across the middle. We took pictures, returned to the store talked to PJ we then went back to the desk and the girl put a not in the computer and said that we would be called and they would send a service rep out. Two service reps later and mind you the first one said no damage! The second proceeded to take the stuffing out of the center Console. Stretched it down to match up took a picture and said goodbye . In the mean time I have called several times and all they want to do is send another service tech out. This was an expensive piece , we had the treatment plan put on it , tax and delivery and it was 2500.00 in all. Happened to be in another furniture store see the same piece by Ashley furniture. It was 1000.00 cheaper and looked like the one I saw in the store when I purchased this one! Will I return to Ashley furniture? Absolutely NOT! Will I Recommend anyone to Ashley Furniture? Absolutely Not!

They won't tell you they don't actually have the product you're buying on site until you're in the middle of paying for it. Then they don't know when it will arrive until it randomly does, at which point they send you an annoying amount of texts asking you to confirm the delivery date, which will be in the middle of the work week with a 5 hour window and they expect you to drop everything you're doing at your job so you can be home for the delivery, then when you call to reschedule they still can't give you a specific time, they can only give you a 5 hour window, the same time frame you're trying to avoid to begin with. They just give you the run around and play dumb about it. When you finally get fed up of dealing with them and ask for a refund they tell you someone will contact you about it but they never do, so then you gotta call your bank to reverse the transaction. Save yourself the headache and go somewhere else, these people are ridiculously re-tarded.

Very quick easy and friendly. Great price!!!

Michael was great! He was kind and allowed us to browse without the sales hassels tou find other places. Thanks Ashley

Michael is a very personable, knowledgeable & helpful sales person. Explained our options clearly. Very pleased with this purchase start to finish.

Michael is absolutely fantastic! We have been looking for chairs for weeks and had almost given up until we came into the store and he helped us. If you’re looking for furniture, come here and ask for him.

Matt and Nick did a great job helping us. Very professional and helpful

Mat and Nick did a great job! Will definitely be back!

David was Awesome. Professional, Knowledgeable, Patient & Personable. Highly recommended.

Brian and team were awesome!!! I was very happy with the furniture selection. Great store!!

Awesome experience with Nick. Help tons!!

Micheal V was the best. Couldn’t ask for better customer service/salesman. I will defiantly be coming back to see Mike for all of my furniture needs.

Well organized with friendly and well informed staff. Staff members seemed eager to help to the point of being slightly intrusive.

PJ was such a huge help! He listened to what I had to say and I found the perfect couch set. I will be going back for more

Best sales person ever! Thank you Mat!!

PJ was so professional! My wife and I appreciated his professionalism! He's a valuable asset for Ashley Furniture Store!

Mat was awesome!!!! Definitely coming back!!!!

Mat was a great help in our search for my mom ‘s home and we were quite indecisive at first. He guided us expertly to exactly what will work perfectly for us. We will be back soon for a few more things!

The store was not opened 15 minutes after the store was to open. Called customer support and got the run around that the people must be preparing to open the store. By this time the store was not opened 29 minutes after it was supposed to open. Show up before opening to “prepare to open” and have the store open on time. You lost a customer for life.

Had a great experience from walk-in, finance, and purchase.

Phelan was of great assistance!

After being in the store a whole hour i got no help even after standing at the counter i was never acknowledge. But I said forget this and leaves it salesman sitting on the couch chilling but they do say have a good day when I’m going out the day. No May Day would have been wonderful if I got what I wanted to purchase

Excelent David was a great salesman thank you

Mat was very helpful and took care of me quickly

Phelan did an amazing job with our future shopping experience today!! Thanks so much you guys are great! We love Ashley Furniture!!

PJ was Very presentable kind helped me find what I was looking for for an affordable price would definitely recommend again

I visited your store in Mesa, Arizona, and was helped by a very professional Nick Cassens. He was very knowledgeable about what I was looking for. I will be back with a friend and definitely look for Nick.

Nick was absolutely amazing, very friendly, professional and patient with me. Allowed me to browse all of the options that checked my boxes and even moved stuff around to see what best suited my needs! Thank you Nick and Ashley furniture!

Excellent and caring attention to my 92 yr old mother in selecting a comfortably adjustable recliner that meets her needs and fits her well physically. David is calm, gentle, patient and explains use and benefits of merchandise in an understandable fashion. THANK YOU SO MUCH.

Phelan was so helpful and ensured we had a wonderful shopping experience. He was very knowledgeable and patient while we considered all of our options. We made several visits to the store, and thanks to his assistance, we found exactly what we were looking for.

Matt was great!

PJ was wonderful! He was patient and kind taking me around the store

PJ was Very friendly and knowledgeable about the furniture we bought. He was not pushy at all. It was a very good experience, quick and painless.

Mats the Man

Mat was very helpful and fun!!

I stopped by to look at furniture to update my home. What a great selection to choose from. Nicholas was very helpful in suggesting type and styles. He was very helpful and patience as I looked at so many options. I'll be making decisions shortly and be back to see him. Thanks for his great customer service.

Was surprised how nice everything was

We really had a great experience, very friendly and knowledgeable. Lots of good information about all the mattresses, We are sure to recommend both Mat and Nick.

Michael was amazing and really helped me with choices

Louie and Nicholas were awesome in helping me get what I wanted. They took the time while I wandered around and looked at different styles of dressers and nightstands. I ended up going back to the 1st one I looked at. Then I spent a lot of time laying on different mattresses and looking at adjustable bed frames. They helped me choose the ones I wanted and helped order them. All in all made the experience painless and enjoyable.

Went to Ashley Furniture because our rocking chair decided to give up on us. Not only did we find a replacement for it, we ended up getting a new dining table and padded chairs. This is our go to store in the local area and they come through for you.

Mat was amazing and helpful without being obnoxious and all over us like other sales people we have encountered.

What could we say, Mat with one T help us so much today 06/29. He is awesome, if you need any help and don’t know what Ashley to chose from. Stop looking and go straight to this location and ask for Mat.

Very welcoming as soon as I walk in the store. Very Patient, helpful and informative. I highly recommend this store.

Mat was super helpful, honest in his opinions, and he didn’t hover. We were grateful for his experience and patience. #1

Phelan (sp?) was awesome, from the minute we walked in, right up to the finishing details of our purchase. No high-pressure, but thorough answers to our questions. Personable, friendly, and professional.

Mat is a great sales associate. Really knows his stuff and doesn't pressure you into purchasing anything you don't really want. Gives you the pros and cons and let's you decide what's best for you.

Do not purchase from Ashley’s, the threading was faulty and they have given me the run around, they don’t make it right !!

Found exactly what we were looking for, mostly on clearance. Mat was super helpful without being pushy.

Nice gentleman there helping out asking any question I needed

Can't say I have been to a place where they scribbled a picture of a chair on a piece of paper and want you to sign it. I already signed for the credit card payment. Avoid at all costs.

As soon as I entered I was greeted by Mat & asked him where I could find pre-built dressers. He gave me a quick low down on how to browse the showroom floor & which ones are available to be assembled upon delivery. Thank you Mat!

Louie did a great job. Rebecca at the counter was not very friendly. Seemed bothered to answer a simple request..

I purchased a chair today. I attempted to pay first with a Mastercard. It did not go through. The salesman told me to try it again, I did and I thought it went through. The salesman said it did not, he couldn’t print the receipt/paperwork and to accompany him to the business area where the clerk could finish the transaction. She said he would need to go back to the area we started and try again. I accompanied him and used a different card(visa) and it was accepted, paperwork was printed out with a receipt. When I returned home I had a text message from the Master Card that my purchase at Ashley Furniture had been accepted. I tried to call Ashely Furniture (approximately 5:30) and unable to talk to anyone until business hours. I was charged twice for no fault of my own. I will call ASAP in the am and hopefully this will be resolved.

True proffessional Louie

Great service.

Jenny is not only a delightful salesperson, she was able to understand our vision for our rooms. She made extremely helpful suggestions for the furniture for our home. A terrific partner in the process, not a pushy salesperson.

Mat was great. I have taken my mom into Ashley’s at least 3 prior times for her to just look around to get ideas. Mat was there each time and was very patient with helping my mom look around. 3rd visit she finally pick out living room furniture for her new apartment. Thanks Mat! I am sure she will be back!

Jenny was very helpful, we appreciate all she has done in helping us pick out furniture for our home!

Jenny was very knowledgeable and easy to work with. She helped us find the perfect couch for our home.

Avoid this store. Unprofessional. They are more interested in the same than the person.

Never nor will I ever go there!

Jenny was very helpful and kind. She has a great eye for decorating and was very patient with me with all my questions.

Very helpful and pleased with the service. Great job

Mat has been super to work with, getting set up in our new home!

Awesome experience! Louie was great! Got a great deal and they were flexible with the deliveries on our items we purchased. Thank you!

MAT was amazing! There several other helpful and nice employees, too.Mat helped us find the perfect furniture for our new home. He was so patient with us when asking about all the options so we could make a good decision. He also looked up a style of kids furniture for our daughters room that was not in store.We Will recommend this location to friendsand family

Mat with 1 T was helpful almost immediately after walking in the door he knew right where to go with what we wanted and finishing up the sell was easy and fast.

Mat with 1 T was great! Super knowledgeable, helped us out with answering all of our questions, and was super friendly. Highly recommend this location and this sales team member.

Mat was very helpful and friendly in helping us choose out a couch, it was a great experience and I would highly recommend Ashley Home Store!

Mat was great to work with and very friendly

Matt knows his stuff, he was awesome!

Louie Medina was my salesperson. He was well informed and helpful. I would highly recommend him. It was a stress free experience. Thank you Louie!

I had the best experience at Ashley furniture. I went in with the intention of getting a few things for our new house. Matt B was very knowledgeable and didn’t try to oversell me. He actually showed me different variations of the items I wanted to get and was very honest. I was able to get more than what I had planned on getting without going over budget. what an awesome guy.

Mat was great!!!!! Definitely will be coming back!!!!!

Mat with one T is amazing and exceptional customer service. He was able to get evrything my wige and i came in for and more thank you ashleys and thank you Mat with one T for always coming thru with amazing experience and amazing professional customer service thank y oh a million times!

Mat was very helpful!

Great sales person ( Mat )

Mat was amazing at helping me out today quick convenient and great conversation!

My purchase of a new office desk and a chair was a very good experience. The salesman was very professional and knowledgeable. The product was very well made and will be a beautiful addition to my home office. This was my first experience in purchasing items from Ashley’s. I will shop there again.

Mat was awesome!

Brian was very knowledgeable and was able to get us a great deal!

Our sales person, Matt was great. Very knowledge, very informative, and friendly and attentive. He knew just the couch we wanted and we bought it. Great looking couch, very well made, and plush and comfortable. Matt was also so helpful with cost and financing too!

Louie was awesome at the Superstition Mesa store. So very helpful and very patient. Took the time to explain everything regarding the piece of furniture I picked. Very satisfied with my experience at this site. Thank you Louie.

We didn’t end up buying anything, but Jenny was one of the sweetest sales people we’ve met yet. Super helpful showed us exactly what we were looking for she really knows her store. She’s a wealth of information. Come back and ask for Jenny.

I had a great experience with my salesman at Ashley. He was helpful & informative. I have purchased many things at Ashley through the years at various stores wherever I lived and enjoyed shopping there always.

Micheal is a high class professional, he helped us with everything we needed and more! Go in and see him for anything you need furniture wise!! Guy is a boss.

Nick was a great salesman.

Wonderful experience at Ashley Furniture. Nick was very helpful and professional. Can’t wait for my new furniture to be delivered.

Our salesperson was very efficient and answer all our questions especially those pertaining to the delivery of the furnitures we bought.

The sales person was a male named Matthew and he was wound up like he was on drugs, plus he had white ick on the corners of his mouth. I couldn’t get a word in without being interrupted. Not a good experience.

Really enjoyed my time at this location! Louie was quite hospitable and helpful! great salesman and great guy.

Louie was a great help! Good experience.

Louie was a big help!

My fiancée and I came into the store after moving over to Arizona and Matt B. helped us find everything we needed for our new home. We look forward to everything getting delivered next week!

Matt B. You did your thing! Thanks for helping us get our home in order and furnished.

Very helpful staff and a lot of good options. Louie was a great help!

He was very helpful and went out of his way to make sure we were taken care of.

Matt B is so awesome awesome salesperson We came in because we had an issue with our last set and he helped us not only look for a new set to replace our sofa set but he made us want to come back. We actually said we weren’t coming back after our last sofa set broke, but he made it so we’ll keep coming back Thank you Matt B for your kindness and great customer service Richard and Cecilia Reid Long time Ashley customers

Mat was awesome to work with, he showed us a couple different stands in our price range and style that we were looking for. Was quick to help and was patient with our decision making process!

Store was clean and well laid out. Sales representative was kind, concerned with my needs and very attentive. Spent time explaining what was available and gave me an amazing deal. I came in with an idea of what I wanted but left with souch more.

Wonderful customer service. Mat was the salesman who worked with us to find exactly what we needed for our living room. The price was reasonable, too. We will shop here again soon.

Matt and his Manager at this store were outstanding, easy to work with, helping us pick out furniture long distance, along with great prices! Pretty sure delivery service will be outstanding also! Thank you guys! See you soon!

Great experience there today bought a table everyone is real professional an Jennifer is smart........ keep her

My salesman was very helpful and tried very hard to find a dining set that I liked. I am very pleased with the new set I bought Thank you. Louie is a good salesman

Great salesperson Mat. Very helpful

While the salesman we worked with was very helpful, we were disappointed to find out after our order was delivered that Ashley Furniture's website offered a 5% military discount, but the store wouldn't. We also found a competitor selling our sofa for less ($1400 vs $855) a few days after delivery, and they refused to price match, and do not accept returns once the delivery is signed for. Disappointed, we will be getting the other desired sofa pieces elsewhere.

I can't even begin to express how negative my experience was. I paid for over $8k worth of furniture. Before ordering in the store I verified multiple times that they deliver to my address. After they took over $2k as a down payment and opened a line of credit in my name to charge the rest, they called me and told me they don't actually deliver to my address and I'd have to pay over $500 for a third party to deliver to me. I had to ask that they refund me the $500 so that I can pay the third party and they said yes. However no one was able to tell me how this will be refunded or when. I called the store multiple times and no one could tell me when or if it would be refunded. I don't live in town and they had me trapped, when I had already paid. The manager told me I could cancel my order (after they opened a line of credit under my name and charged it).I was finally able to speak with a manager over a week later and they refunded for the delivery fee so I can set up the third party delivery but only on my line of credit with them and not my debit card that I put the down payment on. I had to come up with another $500 cash for the delivery. I'm disappointed that I've had to fight for myself for this. No one was able to provide me any updates along the way. I never received any calls to help resolve this issue. I had to be the one to initiate every contact and fight to get my delivery set up. Also, the third party delivery forgot to bring one of my nightstands. It took another week to have them finally agree to drop it off in Mesa instead of bringing it to my house 2.5 hours away. I had to drive another 2.5 hours back up to my family's home to get it. It's taken hours of my life away, given me anxiety attacks, and has been incredibly stressful. I've lost all trust in the Ashley Home name. What a nightmare!

Ashley’s furniture at Superstition Springs. Fabulous furniture and great people. Mat and Al were so friendly. Not annoying sales people, just friendly. Bought a new living room set, so excited!!!

Nikki was awsome and moe were very helpful 👌 I highly recommend them.

Thank you!

Brian Viera helped us with our first furniture store stop on Saturday. Found several items we liked, but did want to check out AFW. Headed there, and dud buy some items but came back to Ashley and Brian, for a chair with ottoman that scored very high on my comfort chart! Very nice salesperson, very helpful and very patient with me!! Would recommend and will return.

Probably our best experience at a furniture store, no pressure, friendly, professional and no-nonsense. Mat (with one t) was a pleasure to work with.

Thank you Al and Louie for your outstanding customer service in taking the extra time and effort working with us on pricing and delivery. We would definitely buy here again.

Phelan did a great job introducing himself and then leaving me alone while I shopped. Once I figured out what I wanted, he helped scour the store to find my exact needs. He even helped me to negotiate a better price with the manager and I left the store. Happy.

Jenny was fantastic!! Gave me many options on what I originally came in looking for. She was very attentive and gave me the right amount of space and time to explore on my own. Thanks again!!

We went into Ashley in Mesa looking for a pair of rocker/recliners. Nick helped show us around. He was very friendly and helpful! After a lengthy time of trying every recliner out, we found the one that worked best for us. Because we're not from AZ, Nick was unable to order them for us, but he went above & beyond to give us all of the info needed so we could order them in UT. We would definitely recommend Nick as your sales rep, you will NOT b e disappointed!!!

It took us awhile to decide on a recliner. Nick was very patient and helpful, making good suggestions. Recommended.

Mat helped us find everything for my new bedroom! It’s amazing! Thanks Mat!!

Mat was amazing! Impressive customer service and helped us find exactly what we were looking for 🙏🏼 great guy! I’d highly recommend stopping in and meeting him and letting him know what you’re on the hunt for! Ashley W in the office was also very kind and helpful! 10/10 will be back ✨

Mat Haggerty was simply awesome!!! We needed a bed and mattress quickly and at a good price point. Made it happen and was a pleasure to work with. Go see him. You will not be disappointed!!!

Had a positive experience at Ashley’s (Power Rd/Southern) location. Louie was our sales person and he was very knowledgeable about the different types of wood joints and quality of the dressers etc and was able to help us find exactly what we were looking for. He took time to listen to what I needed and was looking for and provided some great options. Although I didn’t purchase on my first visit I did come back to purchase the furniture from Louie as he really did spend time helping me figure out the best option for the style/color dressers I was shopping for and I appreciated his knowledge, and patience and friendly personality. I would purchase from Louie and this location again.

We give a shout out to Jenny and her cute personality and help. She don’t smother us- but let us look around and then was so helpful and informative with our order. Our delivery will be prompt and we are excited for our furniture.

Nick was super helpful and found what we wanted by listening and showing us options. Nice easy no hard sale tactics. I will alway return as I love that no pressure sales approach.

Louie is a phenomenal sales associate. He is extremely attentive and very knowledgeable about the furniture and products offered by Ashley. I am looking forward to doing business with him in the future.

Louie is great person and curtious .Excellent salesman.

As enter store was greet by salesman ask need anything ask look at recliners.friendly gentleman and helpful.

Bought a loveseat and was very excited for it to be delivered which they have a week backlog. They sent an email for a confirmation which went to spam, so I didn't see it, then they called and left a saying they rescheduled our delivery for another week out because we did not confirm through the email. We called when we got the call, and they stated nothing they could do you need to confirm so it is moved out a week. We couldn't wait so I cancelled the order they didn't care. Total waste of my time. They should make sure that every customer knows that they need to confirm the order for delivery before purchasing. This is the first time I had to confirm an order as usually they text with a delivery window. Will not shop at any Ashley again.

We were treated so amazing. Being a huge family we never get ignored. But they treated us amazing and we left getting what we wanted. Best experience ever.

Mat with one T 😉 was awesome.. fast, efficient, and worked with me to put together just the right pieces!!

Mat was very helpful, personable, friendly, and did not pressure us. He went above and beyond and helped us get the mattress we wanted

Nick was very helpful!

Mikayla was awesome fun and helpful. Helped us to get our new soda five stars

Service was great! Salesman did an excellent job with suggestions!

Great service from the store with Matt H. Second time working with him!

Mat is an awesome sales rep. He was very informative. We purchased a mattress and bed frame and are very happy with the deal we walked out with. We will definitely return for others purchases in the future. Thank you Mat for making our experience a great one!

I had a great sales person, Phelan Worked extremely hard to find us what we wanted. Over and above customer service. Would definitely recommend to others and return for his service. Thanks!

I would give a Five(5) Star rating, although as we were ending the sale I felt as if the Manager at the time was very rude. I will be taking my business with Ashley HomeStore to a different location.

Mat was awesome! Let us shop on our own and periodically checked in on us, too. Loved how he was informative and with us for the shopping but not invasive either. Really worked out a good deal with us for a sofa set we really liked. Will be back to shop with Mat’s help to finish furnishing our home!

Mat was phenomenal! Highly recommend his service super patient. I will be definitely be coming back to finish purchasing my living room set!! 10/10 service come check Mat out!!

Great accommodation with the staff Manager is awesome also Look for Mat 👍🏻

Jenny the best day 💓 ever we are builders been in business years and she is a true professional grateful 🙏

salesman very knowledgeable and helpful.

Louie did an awesome show us around and explained all the features of different bedroom sets. Unfortunately we are from Iowa otherwise we would be sure to give Louie our business.

Excellent customer service!!!

Do not waste your money here. Bought a dresser and opened it up with it falling apart. Contacted them the next day to return for a refund due to the absolutely awful quality and they do not do refunds or returns (even though the product BRAND NEW looks used and like it's about to crumble to pieces. They do not stand behind their products and do absolutely nothing to remedy the subpar products that they sell.

Couldn't have a better salesman than Brian. Very helpful and knew the products. Thanks.

This location is by far the best in the valley due to the amazing experience I received from Jenny. She was very helpful and knowledgeable and did not pressure me like other furniture stores would. I always dread shopping for furniture but Jenny made this experience the best one yet. I cannot recommend this Ashley location and Jenny enough. She deserves way more than 5 stars.

Awesome work from Mat 😁

Excellent customer service!

Nikki was very helpful.

Mat with one T was super helpful and really really knowledgeable. He was able to get me exactly what I needed in a mattress and adjustable bed frame.

Matthew was fabulous...quick, kind and honest!

Nick was very helpful and process was smooth and transparent. Will definitely return next time we need furniture.

Louie was a very nice guy. No pressure sales!

Nick was a great no pressure salesman that listened to our requests and had no issues when we said we needed to go home and measure. Bought the furniture from him.

Hunter was great.

Mat was super nice and was very helpful! Thank you for helping us!

Louie was so amazing and helpful. Answered all of our questions and gave great recommendations.

Phalen was very friendly and knowledgeable. He was able to get me exactly what I needed quickly based of the information I provided him.

Mat (with one T) was so patient with me. I am the worst at decision making and he made me feel comfortable. Unlike most salespeople , Mat was understanding and listened to MY wants. I highly recommend Mat for the best guidance with your purchase! Thanks Mat!

I've been all over the valley looking for a mattress and frame. My partner suggested Ashley Furniture and I am amazed at the excellence of the salesman who helped me. Mat was so on par and seemed to read my mind when showing me mattresses. He was so professional and informative ( also zero pressure). So if you are anywhere in the Mesa, Tempe, Chandler area I highly recommend seeing Mat at Ashley Furniture.

Louie was absolutely amazing!!! Extremely helpful... I will continue to shop at Ashley's because Louie and crew was just simply awesome!!!!

Louie was a great help amazing service! Thanks Louie

Great customer service at this store from Phelan! He was friendly, helpful, and answered all my questions.

(Translated by Google) Louie, excellent person, good service, I would look for him again in the future for my future purchases. (Original) Louie excelente persona buena atención volvería a buscarlo en un futuro para mis futuras compras

Purchased a TV stand and a coffee table on January 6, 2024. Got delivered within a week. Delivery guys left right away and then noticed there was a gap on the back board and one of the middle boards was bended. They sent one technician and nothing was done, then they sent a Senior technician, took everything apart and he just flipped the board so now it's smiling at me. Before leaving he said he ordered the parts and they were going to be delivered within 7 ton10 business days and here I am still waiting. Called the help desk and they said I needed to call the store where it was purchased. So I did, guess what? No one answer! So indrove myself to thebstore to talk to them in person. They said they were going to tale care of it. Again I waited and nothing happened. Called the salesman on Saturday 02/10 amd said he was going to talk to manager and that I will get a call before the day is over. Here I am waiting for the parts and no call from anyone. Very disappointed. Is this how you take care of your customers? Never again. I been nothing but patient. It's been over a month and no one has done anything.

Jenny was amazing and helped with our different rooms. She was very knowledgeable and answered all questions. We appreciated her so much and will define come back to see her! Thanks again!

Jenny was fabulous!!!!!!

Brian gave great customer service, patient and helpful! I have no complaints of my visit.

Louie was thorough and knowledgeable

Bought a twin sofa sleeper from Louie. He explained everything about how much it would cost and colors and when I would get. Very knowledgeable salesman. When I get my new couch will definitely come see Louie.

Jenny was so knowledgeable and amazing. We bought a ton of stuff and were in and out in no time at all. Great service and prices!!! As a follow up, had a hiccup with my delivery and Becka at the service desk did an incredible job of getting everything squared away and back on track. The manager was able to make things right and I still highly recommend shopping here.

Brian was very helpful and informative!

Jenny was a great seller! I walked in not really knowing what to buy and I came out with a whole new interior design for my empty room. She was great at making recommendations and curated ideas based on my furniture preferences. I would highly suggest shopping with her!

We came to buy furniture for my sister’s room at Ashley Store and our experience was wholesome! Jenny was very kind to my family and a great listener. I highly recommend her as a saleswoman as she is attentive and knowledgeable. Her recommendations were thoughtful and helped us find what we needed stress-free!

My service with Becka was excellent. She was kind and understanding. Great customer service! I can't thank her enough. V. Allen

Michael was a great help with getting me a mattress.

Michael was great! Let us browse and checked on periodically. Answered our questions and helped point us in the correct direction! Thanks guys!

Louie was very personable, knowledgeable and helpful! We purchased a table and chairs.

Michael was absolutely fantastic! He was attentive and very professional. He described each piece of reclining loveseats on their fabric, features and costs. Highly recommend Ashley furniture and Michael for any furniture needs. It was a pleasure shopping here.

Mike was awesome in helping us with our purchase. He gave us the time we needed and provided valuable advice in our selection.

Michael was amazing and able to answer all of our questions. So friendly abd helpful with our purchase!

Thankful to find some who cares about the customer needs. Outstanding customer care…Grateful for you Hunter!!

Hunter was amazing! Ask for him specially to help you. He will make sure you are taken care of and will go above and beyond for you. I love my new tv stand! Thank you again Hunter!!!

Mat was great to deal with.

Louie was very nice and helpful!

Mat was terrific. Very knowledgeable and personable. Overall a very good experience

Excellent and efficient customer service. Detailed all aspects of furniture and helped with ways to save money while still getting all the pieces we wanted.

Matthew B. did a great job explaining our options and being very patient with our dithering. He also gave us a great deal on an awesome couch.

Came to purchase a table and rug , Nicole was so helpful and nice as well as Ashley who was at the desk I would definitely come back with my fiance and definitely be back

Worked with Nick, great experience very patient and extremely helpful! Bought 2 couches and 2 recliners.

Service was excellent. Mat went out of his way to help us today. Got a great price. Would buy from them again.

Brian V. Was such a helpful, pleasant young man with helping us looking for the furniture we purchased! Thank you Brian!

Service from Jenny was absolutely fabulous!!!!

Love Ashley!!! Picked out a couch online, came into the store and bought it for $99 less, BONUS! Make sure to ask for Robert

Great experience. This worker name Louie helped us find the best sofa. They made sure we was well taken care of.

I hate shopping but Jenny was very friendly and knowledgeable. Thank you so much

JENNY WAS THE BEST SELL WOMEN EVER !!!!!

Great staff, very helpful. Louie & Robert were just excellent!

Mat did an amazing job helping me and was super kind.

Mat was exceptional. No high pressure sales. He was amazing. Furniture that we purchased is high quality.

Mat was a super salesman

Louie was amazing , he was helpful and took the time to allow me to sit on every single couch until I found the perfect one! I had my son with me and he was kind and engaged him as well! I will definitely be back!

Jenny was amazing to work with! Down to earth and extremely knowledgeable. Definitely will continue purchasing from her!

Louie was kind and helpful. He took his time allowing us to look at a million couches. We got a couch set for a really good price! He was very attentive as well.

Frustrated with inability to buy in store items, ordered then came different than ones in store. Probably will OT purchase from them again, furniture is overpriced.

Louie was great!

Louie was a delight. Knowledgeable and great customer service

Such a great experience being at this store. Our sales manager, Hunter, was very welcoming and attentive. I didn’t feel pressured to purchase something and he answered all my questions. I did end up buying a few things and the quality is great.

The Sales Person and Sales Manager made my shopping experience delightful!! They were very knowledgable about the products and the financing options we amazing, to say the least. The Mattress selection was amazing!

In and out. Brian made it easy, thank you guys!

This store is selling trash. I spend $30,000 here and is all broke after 3 months.

Jenny was very kind and helpful to me when I came to visit this store! She helped me understand what I was looking for in my bedroom set. I highly recommend anybody coming here get her help! Especially for style. Thank you Jenny

Big thanks to Jenny for helping me with my couches and showing me the different options i had in my budget ! 100% will return

The worst salesman ever the manager isn't any better.

Bought our first piece of furniture here not too long ago. Staff, store, furniture, and delivery were great!

Jenny was GREAT! Very knowledgeable and helpful. 😁

Arrived at the store late Sunday evening. Louie understood that we needed a chair and bed for our elderly mother. He assisted with our selection process and shared his story about caring for his mother. Wonderful experience!!

Louie was great!

The sales rep, Mat, was extremely personable, easy to communicate with, and didn't make us feel pressured to buy something. He helped show us things that were still in our budget and didn't push us out of our financial comfort zone, which is important to us! This was our first experience purchasing from Ashley Furniture and well will definitely come back for the rest of the bed set!

Jenny helped me out with my furniture selection. She is very personable and not pushy at all. She is better than all the boys 😁. Honestly she is great!

Worked with Brian at Ashley to buy a new bed. Very knowledgeable sales person. Covered everything thoroughly.

We came to purchase a new mattress for our guest bedroom and Brian from the Superstition store was so helpful in guiding us to the best one for us! We will definitely be back when we are looking to redecorate!

Maren and Becka were helpful and answered all of my questions when I came in to purchase a rug. Good customer service and clean store. Thank you!!

Ok. Associate not too social.

Mat was very helpful, friendly and knowledgeable. Excellent customer service we have received in a very long time!!!

My husband and I came in to buy a mattress and Jenny helped us. Super friendly, knowledgeable and easy!! Thank you Jenny, we really enjoyed meeting you! Thank you for taking such good care of us!!

Jenny, did a great job enjoyed the buying experience.

Jenny was the absolute best!! Furniture shopping is so stressful and we weren’t intending to buy anything. Then Jenny introduced herself and that was it. She was so knowledgeable and fun!! She helped us with everything and was so fantastic. I’ll never buy from anyone else. Jenny Youchum is a gem. If you want a salesperson that is patient, kind, and knows their products, she’s the one. She made our whole day with her wonderful personality. I’m so happy with my experience, and I have Jenny to thank.

Store said warehouse would deliver in 2 weeks. Not thrilled but said ok. At 2 weeks warehouse calls and says can't deliver until 3 more weeks. Super unhappy now. Store and warehouse have 2 different stories on delivery and Store not checking first with warehouse. If told from start delivery would take 5 weeks, we would have kept shopping elsewhere.

Thanks Jenny! She was a great help. We did our own thing but were able to ask her all our questions. She even hurried across the store to find an answer for us.

Very easy purchase. Louie was a great salesperson. Thank you!

Jenny the floor salesperson was perfect! Great energy and very knowledgeable and able to answer all my mom's questions!!

We had the pleasure of working with Mat again. First purchased a bedroom set a month ago and went in again for console table. I highly recommend Mat to anyone furniture shopping. His customer service is exceptional and dedicated to help find the perfect piece. Thank you Mat for your patience again and for your outstanding assistance!

We had a really good experience in the store but our order never got delivered no phone call nothing took a day off of work and lost a hole day of pay for nothing called dispatch was told I need to call the store called store lady told me there's nothing she can do other then the wherehouse already rescheduled me for two day later I told her so I have to take another day off and home they show up she said yes or I could pick up mu order when it more convenient for me or I can cancel where has customer service gone all of this would have Beek N avoided with a phone call

Mat was great! He was very knowledgeable with all the furniture and answered all of our questions. We went to several furniture stores over the weekend and ended up back at Ashley. Mat was never pushy trying to get a sale like the rest but there when we made our decision. I highly recommend Ashley and ask for Mat with one T to help you!

Jarred was extremely helpful and was able to find and also purchase exactly what I was looking for.

Jenny was kind, helpful, and extremely knowledgeable. She knew exactly the answers to all my questions. I would highly recommend her for anyone who is looking for a reclining chair. Ashley in the office was not only beautiful, but a ray of sunshine! Kudos to both these outstanding women! From a fellow woman and cowgirl!

Have been looking for a new mattress for years Mat with one T was amazing and helped us find the perfect mattress without any run around with delivery in 3 days and they are taking the old one with them merry Christmas to us and thank you Mat with one T

Bed frame was suppose to be ready for pickup at 3:00, but wasn’t, had to wait until Saturday.

Mat was Very patient. Coming back for rest of house things I need. He is very professional and nice.

We have been looking for a mattress for years with the help of Mat with one T we were able to find and purchase one today without any runaround. We even get delivery in 3 days and they take the old mattress with them. Merry Christmas to us and thank you Mat with one T

Very helpful, friendly. Found us the best possible deal. Thanks to Mat

Salesperson Jenn was awesome to work with! She showed me more than a dozen reclining living room sets (sofa + loveseat) in my price range, knowledgeable in each set's features and covering (leather, faux leather, fabric, etc.) and asked great questions about my room's size, color and decor. By far, working with Jenn has been the easiest and most satisfying furniture purchase I've ever had. I'll be back again!

Mat was great and helped with everything we needed.

Jenny did an awesome job and easy customer service. Not pushy.

Jenni was very personable and helpful! She was very knowledge and helped us find a beautiful entertainment center for a wonderful price. Thank you Jenni!!!

Chris, Jared and Hunter were so helpful with narrowing down my options and choosing the right sectional sofa! I feel like I found a comfortable and affordable piece that will help create a lot of memories in our new home/living room! After I made my purchase, I found out that Hunter also helped my daughter and my Mother pick out her sofa, too!!! I cannot thank you all, enough!!!

Mat helped us find exactly what we were looking for. He was super helpful and helped us figure out shopping to our remote location.

Louie was very pleasant and very knowledgeable.

Poor poor quality leather. Beware!!!! Ashley does not stand behind their word. Very poor quality leather. Terrible after purchase customer service!!

Mat with one T was awesome. No pressure. Very patient. Answered our questions. Explained everything in detail and made sure we understood. He made an experience that can be yucky very enjoyable and made sure we ordered what we needed. I also appreciated the very kind gesture he made regarding the need for us to have an ottoman sooner than later ! Thank you Mat with one T , we will be back. We need some outdoor furniture and rugs!

Mat was super duper ! He was very patient with my mom. No pressure buying. He explained everything and answered our questions. Mom was here to buy for the cottage on our property! She is super excited and grateful to Mat for all is help. He was knowledgeable about the products and made sure mom understood everything!! Thank you Mat with one T for making the shopping experience more than enjoyable.

Louie M. Was a quick and amazing listener and help me get what I need and wanted. Thank you 🙏🏽

Jenny was awesome! She was very informative and helpful. Bought two chairs and a sofa - no pressure sale! Becka the cashier was also very helpful in sorting out an error on my end. Will definitely go back!

MAT WAS EXCELLENT..VERY EFFICIENT CUSTOMER SERVICE

Jenny was amazing. She’s so friendly and was very helpful!

Wonderful customer service!!

Mat was super helpful in helping us find specific items we were looking for. After purchase in store he also had another item put on hold for us at another store. He went above and beyond. Genuinely a nice person as well. We will need other furniture soon and we will be back on a day Mat is here.

Great customer service and quick to help! Jenny was very helpful!

Came in to Ashleys Furniture looking for a television console and ended up leaving with 3 additional pieces! Mat was most helpful, and I really appreciated his low key demeanor. My shopping experience was exceptional!

Brian was amazing !!

Mat was awesome to work with! Highly recommend working with him.

I was visiting Mesa for Thanksgiving. I wanted to buy a recliner for my mother. She and I went to the store in Mesa. We were greeted at the door, which was nice. The salesman asked what we were looking for. I answered him, 'we are looking for a recliner'. He didn't look at me. He asked my mother, 'what color?'. I answered 'grey'. Again, he did not acknowledge my presence (not verbally or through eye contact). He asked my mother if we were wanting manual or electric. Again...same thing. (I am a Muslim woman who wears hijab, my mother is not. I suspect that may have had something to do with him ignoring me). We walked to the back of the store to look at what was available. Mom was deciding between two. She chose one that was $299. Salesman took my card and rang us up. While he was doing that, Mom changed her mind...she wanted the other one which was $150 more. So salesman did a second manual charge of the difference ($167). They also charged $100 for delivery (which was on the first charge). Well, we get home and out of curiosity I checked Amazon and found the exact recliner for $50 less, plus free shipping with my Prime account. I was already upset about the disrespect I was shown. I mentioned it to Mom...she re-affirmed that she noticed the salesman's total disregard of me. I decided to cancel the order. I called the store that same evening at 7:30 pm and got an automated message to call back during business hours (10 am to 9pm). I tried customer service the next morning, was able to cancel and got a confirmation number for the cancellation. I traveled back to my hometown that day. The following day, Ashley called my mother saying that they can refund the first charge but not the second ($167) charge because that was charged on a manual machine. I called the store and the rep absolutely insisted that they could not refund the charge without the original card present. Can't refund an electronic payment in this day in age? The only alternative she offered was that 83 year old Mom, go to her bank and get a statement from her bank that she does not have a card (with the same last 4 digits), then go back to Ashleys with this 'statement'. Then they would be able to refund her card. Obtaining an official document from the bank that you don't own a card with the same last four digits seems like an unachievable task. If the salesman had followed proper protocol in the first place and completely voided the first recliner instead of manually charging the balance, this would not have been an issue. I told the rep that I will just dispute the charge with my bank. She told me, 'good luck with that' in a negative tone. The whole experience was very impersonal....definately a corporate entity with all employees following a rule book with no regard to logic. This is partly why Amazon has done as well as it has. They pride themselves on customer service. I am actually pleased that I am still able to gift my mother the exact same recliner that she wanted....without giving my business directly to Ashley. The chair still comes from Ashley, but I am happy to know they will have to pay Amazon their dues....and I save $167!

I was visiting Mesa for Thanksgiving. I wanted to buy a recliner for my mother. She and I went to the store in Mesa. We were greeted at the door, which was nice. The salesman asked what we were looking for. I answered him, 'we are looking for a recliner'. He didn't look at me. He asked my mother, 'what color?'. I answered 'grey'. Again, he did not acknowledge my presence (not verbally or through eye contact). He asked my mother if we were wanting manual or electric. Again...same thing. (I am a Muslim woman who wears hijab, my mother is not. I suspect that may have had something to do with him ignoring me). We walked to the back of the store to look at what was available. Mom was deciding between two. She chose one that was $299. Salesman took my card and rang us up. While he was doing that, Mom changed her mind...she wanted the other one which was $150 more. So salesman did a second manual charge of the difference ($167). They also charged $100 for delivery (which was on the first charge). Well, we get home and out of curiosity I checked Amazon and found the exact recliner for $50 less, plus free shipping with my Prime account. I was already upset about the disrespect I was shown. I mentioned it to Mom...she re-affirmed that she noticed the salesman's total disregard of me. I decided to cancel the order. I called the store that same evening at 7:30 pm and got an automated message to call back during business hours (10 am to 9pm). I tried customer service the next morning, was able to cancel and got a confirmation number for the cancellation. I traveled back to my hometown that day. The following day, Ashley called my mother saying that they can refund the first charge but not the second ($167) charge because that was charged on a manual machine. I called the store and the rep absolutely insisted that they could not refund the charge without the original card present. Can't refund an electronic payment in this day in age? The only alternative she offered was that 83 year old Mom, go to her bank and get a statement from her bank that she does not have a card (with the same last 4 digits), then go back to Ashleys with this 'statement'. Then they would be able to refund her card. Obtaining an official document from the bank that you don't own a card with the same last four digits seems like an unachievable task. If the salesman had followed proper protocol in the first place and completely voided the first recliner instead of manually charging the balance, this would not have been an issue. I told the rep that I will just dispute the charge with my bank. She told me, 'good luck with that' in a negative tone. The whole experience was very impersonal....definately a corporate entity with all employees following a rule book with no regard to logic. This is partly why Amazon has done as well as it has. They pride themselves on customer service. I am actually pleased that I am still able to gift my mother the exact same recliner that she wanted....without giving my business directly to Ashley. The chair still comes from Ashley, but I am happy to know they will have to pay Amazon their dues....and I save $167!

Thanks Jenny for all the assistance and patience as well. 10/10

Never answer phone

We had a great furniture shopping experience at this location! The store was clean and had great inventory. Jared was super knowledgeable and personable - we truly enjoyed our shopping experience with him and are thrilled with our purchase (bedroom set, dining room table, loveseat, and mattress). We were given a fair price and we plan to be back for future furniture shopping needs.

Mat Haggerty was incredibly helpful! Great experience.

Very good service. Was helped to find what I wanted and was hot pressured to buy anything at all.

Brian V. was great with helping us on our purchase! He was knowledgeable, respectful and made our experience here at Ashley Furniture amazing!

Brian V., our sales rep, was very knowledgeable and super helpful!

Brian was terrific. He opened up the fabric in the bottom of a recliner to expose the springs and strapping to support the high quality of these recliners. Great price and warranty.

Mat Hagerty is an amazing employee. He helped me through my mattress purchase with ease! I highly recommend Mat to everyone!

Brian V. was a great help! Showed us everything we could possibly be interested in and measured to fit what we wanted! Super accommodating service, we appreciate it very much!

(Translated by Google) Rián was wonderful! (Original) Rían was wonderful!

Jenny and Nikki were the amazing sales people. They were very good at talking to us about our needs and wants. Their product knowledge is exceptional. We chose a power reclining sofa that will be perfect for our needs. This is the second time we have bought furniture from the Superstition Ashley store and because of the quality of their products we came back. The furniture we bought two years ago is still in great condition.

Our sales helper Brian was very patience and wonderful! I'll definitely come back. Thanks.

Jared did an excellent job helping me select a new matress. He was patient and informative.

Mat was great! Didn’t push us when we came in but was there when needed and knowledgeable.

Went to Ashley today and Jared was awesome! Couldn't have asked for a better salesman! Very knowledgeable, kind, and professional! Do yourself a favor and ask for him when you enter the door.

My fiancé and I decided to stop in and browse for a dining room table. Brian V. helped us and was incredibly friendly and professional. We also didn’t feel any pressure to buy anything. We ended up buying a dining room table and chairs and we are so happy with it! I would definitely recommend stopping in and seeing what they have available. Also, I would ask for Brian.

Highly recommend Mat @ superstition springs mall, We walked in just to look around but after being greeted by Mat, we decided to purchase. He is extremely knowledgeable especially on help choosing a mattress. We were impressed with his patience for us. He gave us his complete attention with no pressure. Extremely kind and personable.

Brian was very helpful without giving the pressure as some furniture stores do. He made the whole process super easy!

Brian was super friendly and made our purchases super easy with no pressure. Will definitely be back for the friendly service alone.

Mat Haggerty did an outstanding job helping us with our furniture selection... Thanks so much for the help.

We've been coming to this Ashley Furniture a long time and always get great service and quality pieces. Brian helped us the minute we walked in, from explaining sales and signs to what he had in stock of what we were looking for. I love that this location leaves you to wander about and comes in to check on what you've found. Always friendly staff

Mat was extremely knowledgeable and helped me more than I thought I needed. Thanks Mat!

Brian at the Mesa Ashley’s furniture store was very helpful and saved us a ton of money . Very easy to work with came up with a lot of suggestions. Next time you’re here… ask for him!

Mat was awesome and fun to deal with, and he was very knowledgeable about AshleyFurniture products. We would highly recommend Mat and will buy through him for our future furniture needs.

Louie led me through the showroom to get an idea of my needs. He was conscientious , kind & listened to my needs. I will certainly seek him out if I find my dream pieces at Ashley.

Had a great experience with Hunter. He was a great help and had great customer service. The young lady with the green framed glasses that took my payment was also very friendly.

Loui was amazing!! Sweetest guy on top of being so extremely helpful in finding us a comfy couch :)

Working with Jenny was a great experience. Zero pressure, strong product knowledge, and good recommendations based on our particular needs. Her customer service was one of the driving differentiators that made us choose Ashley over competitors.

Jenny was awesome. Listened to what I needed and found the perfect loveseat for me.

Jenny is amazing! We loved loved dealing with her and you will NOT regret asking for her!

All I can say is Mat is the guy to come too ! Made this whole process easy! Huge thanks to him and Connor ! 5 star service from this gentleman!!

Had an amazing experience at Ashley with Jenny. She has an encyclopedic knowledge of the inventory and sense of style is very impressive!

Good experience with Mat. Good price and service.

Jenny is the BEST!

Jenny was great.

Mat was very persuasive, attentive and he was able to give us a good deal we could not refuse. He was very courteous and respectful and we are sure he is a valued employee of the Ashley’s brand

Our salesman was Matthew and he listened to what we were looking for and did not try to push us. He found us exactly what we were looking for and we bought our furniture with no pressure but the assistance we needed. I will go back to this store

Great customer service!

After weeks of trying to order my furniture and going back and fourth with my bank and Ashley furniture, I was finally able to get the help I needed from Mat! He made the process so seamless and simple, wish I would’ve been connected with him sooner!!

From start to finish Jared was awesome to work with. Selection seemed a bit limited to my taste, however I don't feel that's the fault of anyone, just the way things are right now. Love my purchases!

Great experience today. Been looking for years for just the right couch and finally found it. Worked with Brian and he was awesome. Ask for him the next time you need new furniture.

I was helped by Mat, I purchased a dining room set! He was so helpful, he left me alone to look until I needed help with the purchase. He helped me put together my perfect set! I would definitely recommend him. Thank you for making my experience exceptional Matt!

I love Ashley's Store! Great customer service from Cynthia who took the time out to help us pick out our furniture for our new home! I just want to say thank you Cynthia for being kind, patient, personable, funny to be around and simply just being yourself. I also would like to thank Al for his great customer service also. Making sure that hubby and I were 100% happy with our purchase and the delivery service went smoothly with an item that was on backorder. That's what I call GREAT customer service! Keep up the good guys!

Brian did a Fantastic job to complete our sale.

Took a long time to get anyone to wait on you.

Came out to the Ashley store at Superstition Springs and was pleasantly surprised. I was able to purchase a coffee table that fit my needs. Mat Haggerty was very helpful. He was pleasant and not high pressure.

Excellent Service! Thank you Mat!

It was a good buying experience.

Had great service with Louie Medina at store in Mesa, AZ

Mat was great. Shopping for a coffee table is hard and we were able to find one that my husband and I both agreed on.

Jared was our salesperson, and he was awesome. He humored me as I worked through my decorating/buying process wonderfully. (oh, and my creative measurements) I highly1 recommend him! Stop by and see Jared. Say, "Steff sent you!!"

Excellent experience ! See Jenny, she’s smart and funny knowledgeable

Great experience Louie was great and Personable, easy to talk to. Very helpful

Matt was very patient and helpful. I felt very confident that I was getting good information.

Mat was amazing to work with. He was so patient and willing to help me with questions and concerns. He was very knowledgeable and knew the inventory availability. I would come back again for my next furniture purchase!

I purchased a dining table from Mat, he was amazing! I’m a happy customer 🙂

Mat was awesome! Very knowledgeable and didn’t push for the sale.

May Haggerty helped us find exactly what I needed for my house! Great experience! Thank you

Find Mat Haggerty! He’s their best sales rep. So professional but not pushy. Highly recommend!

Cynthia was wonderful.. What information she did not know about a product she obtained for us. She was very helpful and, most of all, not "pushy." Ashley furniture has such a wide variety of furniture to select from! My Mom was very happy with her purchase!

She is very attentive and cared for giving me and finding the best options!

Mat was super helpful and patient as we worked through colours and different combos of patio furniture.

Our salesman Jared has moved over to Queen Creek store! Go see him there for his exceptional service!

We had a great experience with Louis he was so helpful with all of our particular needs and we’re very happy with his help!! Can’t wait to get my furniture!!!

Mat,(with one T) our sales guy was very helpful with our purchase. Great experience.

(Translated by Google) I made a purchase and I was very satisfied with this person who helped me with all my questions I had, I recommend them, I give them a 10. (Original) Hice una compra i quede mui satisfecha con esta persona q me ayudo en todas mis preguntas que tenia , se los recomiendo le pongo un 10.

Mat H was great help! Definitely coming back to see him for future purchases! Great listener! Definitely helped us pick out the perfect couch!

Mat was great! Extremely helpful and we found what we wanted and more!

Very great customer servicce

Best customer service I have ever had Becka. Al the store manager is awesome and very helpful. Jared is a GREAT salesman and was able to help me find exactly what I needed.

We wanted to thank Brian Vierra at the Mesa Ashley Furniture store for being such a great help with our purchase. We definitely recommend working with him for your furniture needs.

Mat H took great care of us.

Louie was an awesome salesman, very polite and absolutely funny. made me want to come back and re visit

louie was great!

Mat Haggerty is Friendly, Helpful and Attentive without being pushy. Thank you for your help today!

Mat was most helpful, informed, friendy, & curtious! Highly recommended for any buyer 😃

Matt was amazing we have been looking for a couch for week and he found us the perfect one in lest than 20 minutes definitely coming back to him for the rest of our furniture

Matt was so helpful and nice to work with during my experience

Jen and Hunter were the best !!! Helped us selected items that fit our lifestyle with no sales pitch. Showed genuine interest in helping us meet our needs. In and out in no time, GREAT experience!

GORGEOUS STORE! I have always gone to Ashley Home-stores but now will only be purchasing from the Mesa location. Thank you to the Sales Manager for being so kind, and eager to be of service! 5 stars!

Brian was very helpful and made sure i was getting everything i needed.

Louie was a very helpful and informative person.

It was my first time in this store, I had a great experience! Louie showed me everything I was looking for!

Louis was very kind & professional helped me to find what I needed Great sales person. 👍

Louie M was wonderful!!! Have bought from him before! Ashley is awesome!!!

We had a great buying experience at Ashley! Our sales associate, Mat was extremely helpful and knowledgeable and took great care of us. Highly recommended!

Michael was super helpful! Very knowledgeable. Excited to get our new mattress and furniture home. Thank you!

Mat and Hunter we're so welcoming and provided exceptional customer service. They went above and beyond dealing with me. Thank you gentlemen.

I worked with Cynthia today she was very helpful and took the time to help me!!!!!

Matt B was very professional and helpful in making my selection of furniture very easy

Louie was great to deal with👍

We bought a whole house full of furniture from Mat at the Mesa store, amazing customer service and helpful! He’s patient and knowledgeable!! Thanks Mat, we’ll recommend you to everyone!!

Found exactly what I needed! Thank you so much Mat for the quick and knowledgeable service.

Jenny was awesome, will definitely return to buy more from her! She’s super chill and fun to talk to!

Louie was wonderful to work with! Excellent customer service!

Jen was extremely helpful! :-)

Louie was dope. Went in looking for a new dining room table and bought it within in hour. Thanks bro

Jared was very helpful and explained everything very well b

Had a very good experience Mat helped me out through the whole process and was very professional.

Was such an easy shopping experience! We had Jared help us and he patiently answered all of our questions, and there was a lot of them. We were able to get everything set up and will get our new mattress delivered soon!

Mat Haggerty has exceptional customer service. I’m really happy with my purchase, and will be back.

Mat Haggerty at Ashley Furniture was so helpful today and he made my purchase of two chairs, 2 pieces of art, and a mirror smooth! He was knowledgeable and answered our questions perfectly! THANK YOU MATT!

Mat was awesome!!

Louie was kind and helpful from the start!!

We shopped at the Superstion Springs Ashley (Mesa, Arizona) furniture store. We were congenially greeted by Louie. His knowledge, patience and friendliness was refreshing. I would whole heartedly suggest this Ashley to shop. Look up Louie. You won't be disappointed.

Mat was amazing ! We will be back again ! Great customer service .

Excellent service by Cynthia.

Service was amazing. The selections were beautiful. Matt knew what I wanted and took me to it. He was so helpful. I am one happy camper.

Louie was awesome, he did a great job helping me find the lamps I was looking for

Since we moved here in May, we have bought bar stools, a complete living room set, two coffee tables, a sectional and some wall art. Ashley Furniture has a great selection of reasonably priced furniture and does the delivery and set up. As to salespeople, we have had experiences with Ashley, Brian, Michael and Jarred and every one of them was professional, knowledgeable and great to work with!

Louie was very helpful.

Louie thanks. I'm not big on furniture shopping, told Louie what I was looking for he heard me out showed me a sectional that I described and liked. I bought it in under 30mins best shopping experience to date.👍

I met Louie, he’s very nice man, cooperative and professional

Jenny! Thank you for your help, you were so attentive with me and patient! You know your product and look out for your customers. I HIGH RECOMMEND JENNY!

Great visit with Louie Medina today. He was friendly, professional and knowledgeable of the store inventory. He was a great help to us!

Loved our experience here at Ashley HomeStore!! Jenny was SO AWESOME AND HELPFUL. Highly recommend coming here for all your home needs!!

Good service in the store and the delivery.

Louie Medina was friendly and helpful can't wait to get our new loveseat!

Spontaneous drop by Ashley yesterday and I got the sofa that Have been looking for. I am so happy with services of Louie for helping me to find a sofa have a good deal as well. Big thanks to Louie with his service yesterday. Highly recommended!!

Mat was a great help in ensuring we got everything we needed, while being patient with our decisions. Plus he stayed late to make sure our order got done! Will definitely be shopping at Ashley’s with Mat again!

Great customer service Mat was frindly and very helpful

Great customer service, Mat was very helpful, informative and professional!

Ashley at Ashley Furniture Mesa did a phenomenal job of winning me over to make a purchase again. She was patient, professional and exemplified excellent customer service.

Brian Vierra was amazing!! Knowledgeable, not pushy and really gave us 5 star service!

Wonderful help from you Louis. Got a wonderful new bed and pillow. Great price too.

Mat Haggerty thank you for helping us out today with new furniture and mattress. Friendly, kind, and extremely helpful. 5 star rating goes to you mat and thank you again for all your help.

Brian was wonderful and I will continue to return to him for anything I need in the future!

Wanted to start if by saying Thank you to Mat for the quick, hassle free, stress free purchase Mat was very helpful with any questions me and my mother had. Would definitely recommend coming here and seeing mat for any of your furniture needs

Mat Haggerty did a great job with helping me find a new mattress! Very knowledgeable and patient with all my questions.

It was a very good experience. We had the sweetest help from Ashley in the Mesa location tonight. She attended us with patience and helped us look for everything we needed. Even went out of her way to go back and forth calmly. was really glad!

Love this store! Great service and great sales prices. Will definitely shop here again.

Great experience....Jenny is fantastic!

Louie was so kind and helpful during our entire experience!

Jenny was great! Best experience at Ashley ever. I'd buy something from her if I didn't need it!

Maren was very helpful! She was quick to help us and make sure we were satisfied with our product!

Decent price and delivered on time

We worked with Brian. I prefer to look around myself and then be helped/ask questions, which he allowed me to do. He was very friendly, knowledgeable, and helpful.

Super friendly and knowledgeable. Very helpful and made it fun to shop!

Looking for a specific piece. Price on unit was $50 more than on line and a competitor had it for $70 cheaper and wouldn't match their price, so I left.

Very helpful!Louie was great.

Michael was very helpful. Would recommend him

Went shopping for a new mattress at Ashly Furniture 6233 E. Southern, Mesa 85206. We knew what we wanted, and expected to get what we were looking for. What we didn't expect was the customer service we received from the Ashly staff. Our sales person Jared Myles was great! Quick to assist, very knowledgeable, and he made the whole experience a good one.

Worst customer service. We're trying to get a pending refund for a purchase that we made in March, it has been 5 months and they still owe us half of the credit, 16 times we've reached out to them and they can't give us a refund status, the only answer they gave is that will we get an update in 48-72 hours, which its not true, so now we are starting to reach out daily.

Louie was very helpful and pleasant with a good sense of humor he allowed us to look around as much as we wanted no pressure at all will recommend him to other people for his service. Thank you Louie!

Matt was very helpful. No pressure. Delightful experience.

Jared help us when we purchased several pieces of furniture today. He was very helpful and made this a great experience!! Thank you Jared!

Was helped by mat Super easy and quick. They didn’t have what i originally wanted but salesman helped me find an alternative which turned out to be better than what i wanted. Great customer service.

Mat H. Was a pleasure to work with today. Thank you!

Jenny was amazing! Very knowledgeable and extremely helpful! Thank you for your help

Mat is great!!

I had an amazing experience with Jenny she was so patient and very understanding.

Great showroom with a very large clearance section. Great (and patient) salesperson - ask for Brian V.- very helpful!

Thanks to Hunter & Brian @ the Power & Southern store! They made buying our new couch extremely easy & convenient. 10/10 will be coming back exclusively because of them. :)

Jenny was amazing and really helpful

Very nice and helpful staff. Good selection.

Mat was patient enough when we were trying to make decisions. He was awesome.

Louis was amazing and helpful- very kind and patient with my elderly mother purchasing furniture. Great service thanks

Ashley Joseph was extremely pleasant and knowledgeable. My purchase went very well. Ashley found what I needed right away.

Michael was amazing! An honest caring guy!

Me and my boyfriend came in looking for a mattress and we ended up finding one but also we made an awesome friend!! Louie is an awesome person!! He helped us a lot and he was so kind and so generous, we definitely have to come back!!

Thanks mat haggerty for the help

We had a great experience with Brian V who was knowledgeable, professional, patient and very helpful, while we shopped for a sofa that would be durable with our large dog. Will definitely shop at this Ashley again!

I had an amazing experience with Jenny. I’ll come back!

Let me tell u! Ashley is the best, personable, knowledgeable, kind and a great smile!

Jenny was awesome, personable & fun to talk too! Helped us with getting the exact table we saw online & it was on sale so double win!

Thank you to Hunter for helping us with our beautiful new dining set. Hunter was very patient and professional and is a great asset to Ashley Furniture Home Store. Our new dining set is stunning and fits perfectly with our overall look and design.

Ashley was the sweetest rep and she made sure to make us feel comfortable without feeling pushy! Very personable and let us know all the deals and was super open and honest. Would definitely come back just to work with her! 😊

Jarred was great

Excellent service from Ashley. And ask for Louie you will also receive excellent service.

Louie was very helpful and respectful. He showed us exactly what we were looking for and gave us a delivery date. Perfect. We found what we needed

Just purchased a sofa at the Ashley’s on Southern. Jared was terrific to work with. He was knowledgeable, friendly and not pushy. It made the entire transaction a pleasure.

Christian was super helpful and nice!!

The moment we walked in the door, we were greeted by Jenny and she showed us nothing but kindness and attentiveness. She helped us find exactly what we had in mind. 10/10

I’ve been a loyal Conn’s consumer for the past decade, and today I needed a sofa because it was time and Ashley far exceeded my expectations and Mat Haggerty had us in and out of here within 18 minutes. Financed and FREE delivery 🤩🤩

Great attention from Matt clear and loud explanation about every sigle detail we aks and needs.

Louie was very helpful & informative with my purchase of 2 side chairs on Saturday.

Mat was very knowledgeable and great service. Would highly recommend this store

Clinton was a great help. I found what I needed.

The only thing good about this store was the display and merchandise in the store. The prices were not the greatest and the thing that really burnt me was that I made a $2900 purchase that I had to cancel due to the fact that when I got home And measured it wasn’t appropriate for the space that I had to put it in. I was going to go back and reevaluate and maybe re-order. Before that could happen, Ashley had reported me to the credit bureau for that purchase that was canceled. I was confused about the Credit bureau problem, so I contacted my bank and asked why they reported it. The bank did not report it so I immediately knew that it was Ashley furniture because there was no other possible answer. If you want somebody that plays game with your credit because they’re disappointed about you buying or not buying from them then go for it, but as for me I’ve decided to never go back to Ashley again and just take the unnecessary hit on my credit. By the way, I had bought from Ashley before when I lived in Minnesota with only a delivery problem where the delivery guys had a problem, putting together the entertainment center and spent hours attempting to do so.

Ashley met us with great vibes, listen to our needs and directed us to want we wanted. Very knowledgeable about the Ashley products

Went in for a set of lamps. Christian G was super helpful and knowledgeable. He took the time to explain the importance of the box spring on the wood slats so it doesn't break. Very HAPPY with the service and prices!

*Predatory Lending*I purchase a Furniture set last year. All my intentions were to pay in full. The sales guy encourage me to take advantage of their 12 month 0 percent interest and I would receive 200 gas card. He told me I would gradually receive the gas credit as the Credit Card was paid. Do not pay off earlier. What he did not disclose after the 12 month was over I would be back charged $1032 in Interest. Synchrony the Credit company said there is nothing they can do after speaking with 4 reps they hung up the phone. Ashelys was equally helpful not taking any responsibility for there Sale guy lack of knowledge and not disclosing this major detail. After paying on the couches for a year my balance is back to the purchase price. STAY FAR AWAY FROM THIS COMPANY. go to American furniture Warehouse as I wish I never stepped foot in this store. UnAmerican

Just bought a purple mattress. Got so many freebies and upgrades thanks to Brian Vieira. Fun experience.

My best experience was with my salesperson, Hunter; professional, well dtessed and friendly - so helpful in helping me find exactly what I was looking for!

I love Ashley store. Customer service was great. Ashley Joseph made sure everything was done. Loved hand very helpful .walked me through everything. I will come again

Amazing and super helpful. Thank you so much Mat!

Matt B and Brian V were very helpful both times we were in the store. We were looking at bedroom sets. Explained what we needed, why we needed it, and showed us many options. A great experience!

Christian Galish was very patient and super helpful . I would highly recommend him. You couldn’t find a better employee.

Excellent customer service from Christian and Hunter.

Right now, I'm just looking at bedroom furniture at different stores, so haven't bought anything yet. However, I was greeted by Ashley, and she was very helpful. She's friendly, professional, and has a sense of humor. I need a bed that's not as high as the one I have now, but need the storage, so Ashley was kind enough to find a tape measure so I could see whether the bedroom set I liked will work for me.

Went in to buy a mattress had great customer service with Christian

5 stars for Mat and Ashley. Great discounts on our new mattress, Temper Breeze. Beat the AZ heat with one of these.

Came to Ashley’s looking for several pieces of furniture. Jennifer was our sales representative. She was extremely helpful and knowledgeable of our needs. Jennifer has a fun, sweet personality and enjoyed hanging out with her! Thank you💗

First class experience with Mat Haggerty and Ashley furniture. Mat did a great job assessing our needs, and matching us with a couch that we love. I’ve probably written less than five reviews for any store or sales rep, but felt like this shopping experience deserved a shout out. Thanks again to Matt and team at Ashley!

Matthew Broderwon helped us out so much today and got us a great deal! We’ll be back next time we need any furniture.

I appreciate the help Jenny provided. She knew immediately what would work best for my elderly father.

We worked with Matt in the Sleep Department and found him to be very knowledgeable and helpful. Very good customer service. Thank you Matt.

It was an amazing experience working with Matt Hagerty. Made the buying of the furniture less stressful

Jared was really helpful, made the experience of mattress finding comfortable and easy. He also sold me this awesome cooling purple pillow and I enjoy my new mattress and bed frame.