Ashley HomeStore Mesa, AZ 85206

The Mesa store on Southern Ave. is fortunate to have "Robin" as a salesperson. We purchased a new mattress from Robin last night. so we can't speak too much about customer service and the quality of the product yet as our mattress is supposed to be delivered tomorrow. As far as treating the customer in a professional manner, knowing the products inside / out, being personable with the customer, Robin was all that. We appreciate Robin's service to us last night and her personal touch throughout the purchase process. Dennis & Lona Johnson Gilbert, Arizona

Good service. Almost got some furniture here but the was on the pricey side.

My experience with Justin at your Mesa AZ store was a 100% positive experience. He was courteous, helpful and knowledgeable. I am looking forward to getting to AZ. so I can thank him in person. My transaction was a long distance one, and he made it very easy. Thank you Karin Marks.

This was a quality experience all the way through. From the start of the sale to the end everything was handled very professionally. The salesman was very helpful and friendly and I felt no pressure. He told me what I needed to know and handled things as a true professional. The delivery and set up was done quickly and efficiently.They were prompt and courteous.

Id give it 10 Stars if I could. Guest Service was amazing. All my questions were answered. I was given a full tour of the store. The purchase process was smooth and simple. Every step was explained. Delivery was fantastic. I have had issues with Ashley in the past. I was hesitant to return. Its clear they are doing better business these days. I am a very happy customer this time and will certainly return ... and recommend.

I can not praise this place enough. The staff is amazing and really worked with us to find something that we loved. The store manager Vinny, sales associate Ralph and financing lady Rafaella (not sure if I spelled her name right) are AMAZING! I cannot exspress how happy I am with the customer service we got. I went into this being very nervous and they made the process effortless and painless. I would recommend them in a heart beat. I know Ashley furniture is a little pricey but it is so worth it and they really work with you. If I could give more then 5 stars I would! Go visit these guys, you will walk out very happy!!

We recently purchased two rocker/recliners from Monica at the Ashley Store. Awesome chairs for a great price - Monica was so helpful and so friendly. The two delivery men were also extremely polite and very efficient. We are very happy with the store and our purchase.

Very friendly not pushy or high oressured sales professionals. This Ashely location went out if their way to help me . Definitely would reccomend them and plan on coming back. I purchased a Tempurpedic Cloud made by Sealy which is tge bedt you can get! It's so comfortable it us just lije skeeping on a cloud and your body will thank you. It's a shame I can' t leave 10 stars or I would!! Very happy customer. 😀 K.Nogle, Paradise Valley, AZ

After researching prices on a new bedroom set, I decided to go to Ashley Furniture. Jake the sales associate was friendly and not pushy, which I liked. He was very informative and helpful in making my decision easy in purchasing the set i liked. He also brought all the current promotions to my attention, which sounded very attractive so I decided to buy an extra nightstand. I even met the manager Curtis, after chatting with him about the current deals. I really felt like I got a fantastic deal for my set. I certainly will go back and recommend Jake to anyone else . He is a fun sales associate to interact with and he makes sure you get a great deal.

Jake Stallknecht - my Sales Associate was really great! He listened to me, understood what I wanted - and made good recommendations!!

The customer service is great and I would recommend to anyone!

Very helpful and understood our needs and budget

Megan was my sales person and she was awesome!! Very patient and informative in helping me find the right bed and mattress. She wasn't all about making a sale.She really wanted me to be comfortable with what I was getting and take my time.I got them that same day and will definitely be going to her for my next purchase.In love with my new bed and mattress!!!

Edgar and Vinnie were great.

Paul was a great sales person ... Giving me some distance to browse.

Great service! Curtis was a great help in helping me pick out my dining room set!

Rafaela is the best! She let me have my space so I can decide what I wanted. Very friendly and knowledgeable. Will be back soon...She rocks!!! 👍👍👍👍👍

Did you know that you have a terrific salesperson by the name of Jett. When I came to the store he approached me without any "pressure." I had specific needs for sofas and what impressed me most was that he listened to me and then guided me to those sofas that met my requirements. I had settled on a sofa but had wanted my husband to test it out. We nap on our sofas so we needed to find out if this new model would fit the bill. I then went home and brought my husband back to the store. Once he tested it and reported it comfortable - we then it bought two sofas. What a nice experience. Thank you Jett for all your help.

Great service!!!

Lots to choose from

Excellent customer service. Very knowledgeable regarding products

This review does not account for quality of furniture. I can't review that since I can't seem to get my furniture. I ordered a youth bedroom set on January 14th. The delivery has since been rescheduled 5 times and we are now looking at April 29th for delivery. At this point I don't have faith in that date either. Do most people have 3+ months to wait for their furniture? Had I known it would take this long I would have went elsewhere. This is putting me in a bind as I can't move the baby into the crib until I have a big boy bed for the toddler.

Garbage