Ashley HomeStore Mesa, AZ
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Horrible place!! It has been 2 months and I still do not have my furniture!! I have called and was on hold for 2 hours, I have tried the "chat Line" and was on there for 2 hours, I spoke with a very RUDE inshore manager and he gave me a discount and another date, well here we are and still no contact from Ashley!! They are a joke!!
Was superbly disappointed about how little this company cares about public safety. None of the staff was wearing masks and they didn’t understand the concept of socially distancing. Will gladly take my business to a company that cares about its community
Nice LOOKING furniture but quality is extremely poor. Purchased a couch, oversized chair with an ottoman, fireplace entertainment center, floor lamp, and a rug. The couch is so cheaply made that it creeks every time you move on it. $1200 for a POOR quality couch set? You guys are insane. Should have gone to Pruitt's where at least they have good quality furniture and decently priced.
I went in the store last Friday to order merchandise and when questioned about pricing I was told their prices were the same as online. So I ordered my items, paid for it straight out but was told by the young lady that helped me, the merchandise was being direct shipped and would not be shipped until 5 days later minimum. I went home looked online and the prices were $198 cheaper and it said I could get it by the 6th. The same day she told me it was the earliest it could be shipped. I went back to the store 14hrs later after ordering to cancel and place the order myself. I was by the front desk that the it was cancelled and I should hear from them in 2 hrs about my refund. Never heard back so I called on Sunday and was told it was too late to cancel and get my refund because it had miraculously shipped. This was at 11:30am. When finally given a tracking number I found out it did not ship out until 6:02 pm on Sunday night. So they lied. I had to drive an hour yesterday to take it back to get my money. Never again will I deal with these liars
Horrible Customer Service!
So all I did was call to get a price for something the woman who answered the phone was extremely rude but what do you expect for someone who works at Ashley they are the McDonald's of furniture so ill will happily tell everyone I ever meet to stay far away from this location.
Always awesome deals and helpful people to guide you to what your looking for.
We were served by a real professional . Cheryl was very informative on her products. We were lucky to have her as our sales person. We would ask for her when we come back to the store.
We had a great experience at Ashley as usual. We found some couches and lamps to match. We were unsure on a few things and Marcia did a great job clarifying. When We went back to purchase, Marcia was off so Michael helped us and was very helpful. Thanks Ashley for the great service again!
I have bought numerous pieces of furniture from Ashley, and I have never been disappointed in my choices.My new sofa looks fabulous in my den. The two men that delivered the furniture were excellent, don’t let go of these two.
I would've never gone to this store if I had known it was going to be such a nightmare. From the beginning, we had to make 3 different trips to their warehouse because they didn't have the furniture as we were told. A month after we purchased mattress protectors, we were yet to receive them, so we ended up going to the store. There they gave us 2 of the ones they had in stock but we were never told we'd be charged twice. So now I'm stuck paying an additional $269.
Rip off furniture store you can buy their same products at pruitt's or American furniture warehouse for about half the price. That is probably why they are so pushy when you walk in and stick to you like glue
Having recently bought a new home, I just had to indulge and buy lots of new furniture as a retirement gift to myself. Spent months and months going to all the big and little furniture stores in the area. Had I remembered/discovered Ashley Furniture earlier in my hunt, I wouldn't have had to look any further. Not only did I find nearly everything I had been looking for, but lucked upon a wonderful, wonderful salesperson by the name of Mat Haggerty. This young man was like my own personal valet...so very helpful, knowledgeable and caring. There was no pressure or pitches that I had to endure. Honest to goodness, there will be a second round of purchases and Mat will be my one and only go to guy! Love him and love the store! Nice going Ashley Furniture.
Great shopping here, no pressure very elegant merchandise
Left a HUGE mess after putting together some furniture pieces. Not happy with the service at all