Ashley Store | Mesa, AZ 85206

Nick was absolutely amazing, very friendly, professional and patient with me. Allowed me to browse all of the options that checked my boxes and even moved stuff around to see what best suited my needs! Thank you Nick and Ashley furniture!

Excellent and caring attention to my 92 yr old mother in selecting a comfortably adjustable recliner that meets her needs and fits her well physically. David is calm, gentle, patient and explains use and benefits of merchandise in an understandable fashion. THANK YOU SO MUCH.

Phelan was so helpful and ensured we had a wonderful shopping experience. He was very knowledgeable and patient while we considered all of our options. We made several visits to the store, and thanks to his assistance, we found exactly what we were looking for.

Matt was great!

PJ was wonderful! He was patient and kind taking me around the store

PJ was Very friendly and knowledgeable about the furniture we bought. He was not pushy at all. It was a very good experience, quick and painless.

Mats the Man

Mat was very helpful and fun!!

I stopped by to look at furniture to update my home. What a great selection to choose from. Nicholas was very helpful in suggesting type and styles. He was very helpful and patience as I looked at so many options. I'll be making decisions shortly and be back to see him. Thanks for his great customer service.

Was surprised how nice everything was

We really had a great experience, very friendly and knowledgeable. Lots of good information about all the mattresses, We are sure to recommend both Mat and Nick.

Michael was amazing and really helped me with choices

Louie and Nicholas were awesome in helping me get what I wanted. They took the time while I wandered around and looked at different styles of dressers and nightstands. I ended up going back to the 1st one I looked at. Then I spent a lot of time laying on different mattresses and looking at adjustable bed frames. They helped me choose the ones I wanted and helped order them. All in all made the experience painless and enjoyable.

Went to Ashley Furniture because our rocking chair decided to give up on us. Not only did we find a replacement for it, we ended up getting a new dining table and padded chairs. This is our go to store in the local area and they come through for you.

Mat was amazing and helpful without being obnoxious and all over us like other sales people we have encountered.

What could we say, Mat with one T help us so much today 06/29. He is awesome, if you need any help and don’t know what Ashley to chose from. Stop looking and go straight to this location and ask for Mat.

Very welcoming as soon as I walk in the store. Very Patient, helpful and informative. I highly recommend this store.

Mat was super helpful, honest in his opinions, and he didn’t hover. We were grateful for his experience and patience. #1

Phelan (sp?) was awesome, from the minute we walked in, right up to the finishing details of our purchase. No high-pressure, but thorough answers to our questions. Personable, friendly, and professional.

Mat is a great sales associate. Really knows his stuff and doesn't pressure you into purchasing anything you don't really want. Gives you the pros and cons and let's you decide what's best for you.

Do not purchase from Ashley’s, the threading was faulty and they have given me the run around, they don’t make it right !!

Found exactly what we were looking for, mostly on clearance. Mat was super helpful without being pushy.

Nice gentleman there helping out asking any question I needed

Can't say I have been to a place where they scribbled a picture of a chair on a piece of paper and want you to sign it. I already signed for the credit card payment. Avoid at all costs.

As soon as I entered I was greeted by Mat & asked him where I could find pre-built dressers. He gave me a quick low down on how to browse the showroom floor & which ones are available to be assembled upon delivery. Thank you Mat!

Louie did a great job. Rebecca at the counter was not very friendly. Seemed bothered to answer a simple request..

I purchased a chair today. I attempted to pay first with a Mastercard. It did not go through. The salesman told me to try it again, I did and I thought it went through. The salesman said it did not, he couldn’t print the receipt/paperwork and to accompany him to the business area where the clerk could finish the transaction. She said he would need to go back to the area we started and try again. I accompanied him and used a different card(visa) and it was accepted, paperwork was printed out with a receipt. When I returned home I had a text message from the Master Card that my purchase at Ashley Furniture had been accepted. I tried to call Ashely Furniture (approximately 5:30) and unable to talk to anyone until business hours. I was charged twice for no fault of my own. I will call ASAP in the am and hopefully this will be resolved.

True proffessional Louie

Great service.

Jenny is not only a delightful salesperson, she was able to understand our vision for our rooms. She made extremely helpful suggestions for the furniture for our home. A terrific partner in the process, not a pushy salesperson.

Mat was great. I have taken my mom into Ashley’s at least 3 prior times for her to just look around to get ideas. Mat was there each time and was very patient with helping my mom look around. 3rd visit she finally pick out living room furniture for her new apartment. Thanks Mat! I am sure she will be back!

Jenny was very helpful, we appreciate all she has done in helping us pick out furniture for our home!

Jenny was very knowledgeable and easy to work with. She helped us find the perfect couch for our home.

Avoid this store. Unprofessional. They are more interested in the same than the person.

Never nor will I ever go there!

Jenny was very helpful and kind. She has a great eye for decorating and was very patient with me with all my questions.

Very helpful and pleased with the service. Great job

Mat has been super to work with, getting set up in our new home!

Awesome experience! Louie was great! Got a great deal and they were flexible with the deliveries on our items we purchased. Thank you!

MAT was amazing! There several other helpful and nice employees, too.Mat helped us find the perfect furniture for our new home. He was so patient with us when asking about all the options so we could make a good decision. He also looked up a style of kids furniture for our daughters room that was not in store.We Will recommend this location to friendsand family

Mat with 1 T was helpful almost immediately after walking in the door he knew right where to go with what we wanted and finishing up the sell was easy and fast.

Mat with 1 T was great! Super knowledgeable, helped us out with answering all of our questions, and was super friendly. Highly recommend this location and this sales team member.

Mat was very helpful and friendly in helping us choose out a couch, it was a great experience and I would highly recommend Ashley Home Store!

Mat was great to work with and very friendly

Matt knows his stuff, he was awesome!

Louie Medina was my salesperson. He was well informed and helpful. I would highly recommend him. It was a stress free experience. Thank you Louie!

I had the best experience at Ashley furniture. I went in with the intention of getting a few things for our new house. Matt B was very knowledgeable and didn’t try to oversell me. He actually showed me different variations of the items I wanted to get and was very honest. I was able to get more than what I had planned on getting without going over budget. what an awesome guy.

Mat was great!!!!! Definitely will be coming back!!!!!

Mat with one T is amazing and exceptional customer service. He was able to get evrything my wige and i came in for and more thank you ashleys and thank you Mat with one T for always coming thru with amazing experience and amazing professional customer service thank y oh a million times!

Mat was very helpful!

Great sales person ( Mat )

Mat was amazing at helping me out today quick convenient and great conversation!

My purchase of a new office desk and a chair was a very good experience. The salesman was very professional and knowledgeable. The product was very well made and will be a beautiful addition to my home office. This was my first experience in purchasing items from Ashley’s. I will shop there again.

Mat was awesome!

Brian was very knowledgeable and was able to get us a great deal!

Our sales person, Matt was great. Very knowledge, very informative, and friendly and attentive. He knew just the couch we wanted and we bought it. Great looking couch, very well made, and plush and comfortable. Matt was also so helpful with cost and financing too!

Louie was awesome at the Superstition Mesa store. So very helpful and very patient. Took the time to explain everything regarding the piece of furniture I picked. Very satisfied with my experience at this site. Thank you Louie.

We didn’t end up buying anything, but Jenny was one of the sweetest sales people we’ve met yet. Super helpful showed us exactly what we were looking for she really knows her store. She’s a wealth of information. Come back and ask for Jenny.

I had a great experience with my salesman at Ashley. He was helpful & informative. I have purchased many things at Ashley through the years at various stores wherever I lived and enjoyed shopping there always.

Micheal is a high class professional, he helped us with everything we needed and more! Go in and see him for anything you need furniture wise!! Guy is a boss.

Nick was a great salesman.

Wonderful experience at Ashley Furniture. Nick was very helpful and professional. Can’t wait for my new furniture to be delivered.

Our salesperson was very efficient and answer all our questions especially those pertaining to the delivery of the furnitures we bought.

The sales person was a male named Matthew and he was wound up like he was on drugs, plus he had white ick on the corners of his mouth. I couldn’t get a word in without being interrupted. Not a good experience.

Really enjoyed my time at this location! Louie was quite hospitable and helpful! great salesman and great guy.

Louie was a great help! Good experience.

Louie was a big help!

My fiancée and I came into the store after moving over to Arizona and Matt B. helped us find everything we needed for our new home. We look forward to everything getting delivered next week!

Matt B. You did your thing! Thanks for helping us get our home in order and furnished.

Very helpful staff and a lot of good options. Louie was a great help!

He was very helpful and went out of his way to make sure we were taken care of.

Matt B is so awesome awesome salesperson We came in because we had an issue with our last set and he helped us not only look for a new set to replace our sofa set but he made us want to come back. We actually said we weren’t coming back after our last sofa set broke, but he made it so we’ll keep coming back Thank you Matt B for your kindness and great customer service Richard and Cecilia Reid Long time Ashley customers

Mat was awesome to work with, he showed us a couple different stands in our price range and style that we were looking for. Was quick to help and was patient with our decision making process!

Store was clean and well laid out. Sales representative was kind, concerned with my needs and very attentive. Spent time explaining what was available and gave me an amazing deal. I came in with an idea of what I wanted but left with souch more.

Wonderful customer service. Mat was the salesman who worked with us to find exactly what we needed for our living room. The price was reasonable, too. We will shop here again soon.

Matt and his Manager at this store were outstanding, easy to work with, helping us pick out furniture long distance, along with great prices! Pretty sure delivery service will be outstanding also! Thank you guys! See you soon!

Great experience there today bought a table everyone is real professional an Jennifer is smart........ keep her

My salesman was very helpful and tried very hard to find a dining set that I liked. I am very pleased with the new set I bought Thank you. Louie is a good salesman

Great salesperson Mat. Very helpful

While the salesman we worked with was very helpful, we were disappointed to find out after our order was delivered that Ashley Furniture's website offered a 5% military discount, but the store wouldn't. We also found a competitor selling our sofa for less ($1400 vs $855) a few days after delivery, and they refused to price match, and do not accept returns once the delivery is signed for. Disappointed, we will be getting the other desired sofa pieces elsewhere.

Ashley’s furniture at Superstition Springs. Fabulous furniture and great people. Mat and Al were so friendly. Not annoying sales people, just friendly. Bought a new living room set, so excited!!!

Nikki was awsome and moe were very helpful 👌 I highly recommend them.

Thank you!

Brian Viera helped us with our first furniture store stop on Saturday. Found several items we liked, but did want to check out AFW. Headed there, and dud buy some items but came back to Ashley and Brian, for a chair with ottoman that scored very high on my comfort chart! Very nice salesperson, very helpful and very patient with me!! Would recommend and will return.

Probably our best experience at a furniture store, no pressure, friendly, professional and no-nonsense. Mat (with one t) was a pleasure to work with.

Thank you Al and Louie for your outstanding customer service in taking the extra time and effort working with us on pricing and delivery. We would definitely buy here again.

Phelan did a great job introducing himself and then leaving me alone while I shopped. Once I figured out what I wanted, he helped scour the store to find my exact needs. He even helped me to negotiate a better price with the manager and I left the store. Happy.

Jenny was fantastic!! Gave me many options on what I originally came in looking for. She was very attentive and gave me the right amount of space and time to explore on my own. Thanks again!!

We went into Ashley in Mesa looking for a pair of rocker/recliners. Nick helped show us around. He was very friendly and helpful! After a lengthy time of trying every recliner out, we found the one that worked best for us. Because we're not from AZ, Nick was unable to order them for us, but he went above & beyond to give us all of the info needed so we could order them in UT. We would definitely recommend Nick as your sales rep, you will NOT b e disappointed!!!

It took us awhile to decide on a recliner. Nick was very patient and helpful, making good suggestions. Recommended.

Mat helped us find everything for my new bedroom! It’s amazing! Thanks Mat!!

Mat was amazing! Impressive customer service and helped us find exactly what we were looking for 🙏🏼 great guy! I’d highly recommend stopping in and meeting him and letting him know what you’re on the hunt for! Ashley W in the office was also very kind and helpful! 10/10 will be back ✨

Mat Haggerty was simply awesome!!! We needed a bed and mattress quickly and at a good price point. Made it happen and was a pleasure to work with. Go see him. You will not be disappointed!!!

Had a positive experience at Ashley’s (Power Rd/Southern) location. Louie was our sales person and he was very knowledgeable about the different types of wood joints and quality of the dressers etc and was able to help us find exactly what we were looking for. He took time to listen to what I needed and was looking for and provided some great options. Although I didn’t purchase on my first visit I did come back to purchase the furniture from Louie as he really did spend time helping me figure out the best option for the style/color dressers I was shopping for and I appreciated his knowledge, and patience and friendly personality. I would purchase from Louie and this location again.

We give a shout out to Jenny and her cute personality and help. She don’t smother us- but let us look around and then was so helpful and informative with our order. Our delivery will be prompt and we are excited for our furniture.

Nick was super helpful and found what we wanted by listening and showing us options. Nice easy no hard sale tactics. I will alway return as I love that no pressure sales approach.

Louie is a phenomenal sales associate. He is extremely attentive and very knowledgeable about the furniture and products offered by Ashley. I am looking forward to doing business with him in the future.

Louie is great person and curtious .Excellent salesman.

As enter store was greet by salesman ask need anything ask look at recliners.friendly gentleman and helpful.

Bought a loveseat and was very excited for it to be delivered which they have a week backlog. They sent an email for a confirmation which went to spam, so I didn't see it, then they called and left a saying they rescheduled our delivery for another week out because we did not confirm through the email. We called when we got the call, and they stated nothing they could do you need to confirm so it is moved out a week. We couldn't wait so I cancelled the order they didn't care. Total waste of my time. They should make sure that every customer knows that they need to confirm the order for delivery before purchasing. This is the first time I had to confirm an order as usually they text with a delivery window. Will not shop at any Ashley again.

We were treated so amazing. Being a huge family we never get ignored. But they treated us amazing and we left getting what we wanted. Best experience ever.

Mat with one T 😉 was awesome.. fast, efficient, and worked with me to put together just the right pieces!!

Mat was very helpful, personable, friendly, and did not pressure us. He went above and beyond and helped us get the mattress we wanted

Nick was very helpful!

Mikayla was awesome fun and helpful. Helped us to get our new soda five stars

Service was great! Salesman did an excellent job with suggestions!

Great service from the store with Matt H. Second time working with him!

Mat is an awesome sales rep. He was very informative. We purchased a mattress and bed frame and are very happy with the deal we walked out with. We will definitely return for others purchases in the future. Thank you Mat for making our experience a great one!

I had a great sales person, Phelan Worked extremely hard to find us what we wanted. Over and above customer service. Would definitely recommend to others and return for his service. Thanks!

I would give a Five(5) Star rating, although as we were ending the sale I felt as if the Manager at the time was very rude. I will be taking my business with Ashley HomeStore to a different location.

Mat was awesome! Let us shop on our own and periodically checked in on us, too. Loved how he was informative and with us for the shopping but not invasive either. Really worked out a good deal with us for a sofa set we really liked. Will be back to shop with Mat’s help to finish furnishing our home!

Mat was phenomenal! Highly recommend his service super patient. I will be definitely be coming back to finish purchasing my living room set!! 10/10 service come check Mat out!!

Great accommodation with the staff Manager is awesome also Look for Mat 👍🏻

Jenny the best day 💓 ever we are builders been in business years and she is a true professional grateful 🙏

salesman very knowledgeable and helpful.

Louie did an awesome show us around and explained all the features of different bedroom sets. Unfortunately we are from Iowa otherwise we would be sure to give Louie our business.

Excellent customer service!!!

Couldn't have a better salesman than Brian. Very helpful and knew the products. Thanks.

This location is by far the best in the valley due to the amazing experience I received from Jenny. She was very helpful and knowledgeable and did not pressure me like other furniture stores would. I always dread shopping for furniture but Jenny made this experience the best one yet. I cannot recommend this Ashley location and Jenny enough. She deserves way more than 5 stars.

Awesome work from Mat 😁

Excellent customer service!

Nikki was very helpful.

Mat with one T was super helpful and really really knowledgeable. He was able to get me exactly what I needed in a mattress and adjustable bed frame.

Matthew was fabulous...quick, kind and honest!

Nick was very helpful and process was smooth and transparent. Will definitely return next time we need furniture.

Louie was a very nice guy. No pressure sales!

Nick was a great no pressure salesman that listened to our requests and had no issues when we said we needed to go home and measure. Bought the furniture from him.

Hunter was great.

Mat was super nice and was very helpful! Thank you for helping us!

Louie was so amazing and helpful. Answered all of our questions and gave great recommendations.

Phalen was very friendly and knowledgeable. He was able to get me exactly what I needed quickly based of the information I provided him.

Mat (with one T) was so patient with me. I am the worst at decision making and he made me feel comfortable. Unlike most salespeople , Mat was understanding and listened to MY wants. I highly recommend Mat for the best guidance with your purchase! Thanks Mat!

Louie was absolutely amazing!!! Extremely helpful... I will continue to shop at Ashley's because Louie and crew was just simply awesome!!!!

Louie was a great help amazing service! Thanks Louie

Great customer service at this store from Phelan! He was friendly, helpful, and answered all my questions.

(Translated by Google) Louie, excellent person, good service, I would look for him again in the future for my future purchases. (Original) Louie excelente persona buena atención volvería a buscarlo en un futuro para mis futuras compras

Purchased a TV stand and a coffee table on January 6, 2024. Got delivered within a week. Delivery guys left right away and then noticed there was a gap on the back board and one of the middle boards was bended. They sent one technician and nothing was done, then they sent a Senior technician, took everything apart and he just flipped the board so now it's smiling at me. Before leaving he said he ordered the parts and they were going to be delivered within 7 ton10 business days and here I am still waiting. Called the help desk and they said I needed to call the store where it was purchased. So I did, guess what? No one answer! So indrove myself to thebstore to talk to them in person. They said they were going to tale care of it. Again I waited and nothing happened. Called the salesman on Saturday 02/10 amd said he was going to talk to manager and that I will get a call before the day is over. Here I am waiting for the parts and no call from anyone. Very disappointed. Is this how you take care of your customers? Never again. I been nothing but patient. It's been over a month and no one has done anything.

Jenny was amazing and helped with our different rooms. She was very knowledgeable and answered all questions. We appreciated her so much and will define come back to see her! Thanks again!

Jenny was fabulous!!!!!!

Brian gave great customer service, patient and helpful! I have no complaints of my visit.

Louie was thorough and knowledgeable

Bought a twin sofa sleeper from Louie. He explained everything about how much it would cost and colors and when I would get. Very knowledgeable salesman. When I get my new couch will definitely come see Louie.

Jenny was so knowledgeable and amazing. We bought a ton of stuff and were in and out in no time at all. Great service and prices!!! As a follow up, had a hiccup with my delivery and Becka at the service desk did an incredible job of getting everything squared away and back on track. The manager was able to make things right and I still highly recommend shopping here.

Brian was very helpful and informative!

Jenny was a great seller! I walked in not really knowing what to buy and I came out with a whole new interior design for my empty room. She was great at making recommendations and curated ideas based on my furniture preferences. I would highly suggest shopping with her!

We came to buy furniture for my sister’s room at Ashley Store and our experience was wholesome! Jenny was very kind to my family and a great listener. I highly recommend her as a saleswoman as she is attentive and knowledgeable. Her recommendations were thoughtful and helped us find what we needed stress-free!

Michael was a great help with getting me a mattress.

Michael was great! Let us browse and checked on periodically. Answered our questions and helped point us in the correct direction! Thanks guys!

Louie was very personable, knowledgeable and helpful! We purchased a table and chairs.

Michael was absolutely fantastic! He was attentive and very professional. He described each piece of reclining loveseats on their fabric, features and costs. Highly recommend Ashley furniture and Michael for any furniture needs. It was a pleasure shopping here.

Mike was awesome in helping us with our purchase. He gave us the time we needed and provided valuable advice in our selection.

Michael was amazing and able to answer all of our questions. So friendly abd helpful with our purchase!

Thankful to find some who cares about the customer needs. Outstanding customer care…Grateful for you Hunter!!

Hunter was amazing! Ask for him specially to help you. He will make sure you are taken care of and will go above and beyond for you. I love my new tv stand! Thank you again Hunter!!!

Mat was great to deal with.

Louie was very nice and helpful!

Mat was terrific. Very knowledgeable and personable. Overall a very good experience

Excellent and efficient customer service. Detailed all aspects of furniture and helped with ways to save money while still getting all the pieces we wanted.

Matthew B. did a great job explaining our options and being very patient with our dithering. He also gave us a great deal on an awesome couch.

Came to purchase a table and rug , Nicole was so helpful and nice as well as Ashley who was at the desk I would definitely come back with my fiance and definitely be back

Worked with Nick, great experience very patient and extremely helpful! Bought 2 couches and 2 recliners.

Brian V. Was such a helpful, pleasant young man with helping us looking for the furniture we purchased! Thank you Brian!

Service from Jenny was absolutely fabulous!!!!

Love Ashley!!! Picked out a couch online, came into the store and bought it for $99 less, BONUS! Make sure to ask for Robert

Great experience. This worker name Louie helped us find the best sofa. They made sure we was well taken care of.

I hate shopping but Jenny was very friendly and knowledgeable. Thank you so much

JENNY WAS THE BEST SELL WOMEN EVER !!!!!

Great staff, very helpful. Louie & Robert were just excellent!

Mat did an amazing job helping me and was super kind.

Mat was exceptional. No high pressure sales. He was amazing. Furniture that we purchased is high quality.

Mat was a super salesman

Jenny was amazing to work with! Down to earth and extremely knowledgeable. Definitely will continue purchasing from her!

Louie was kind and helpful. He took his time allowing us to look at a million couches. We got a couch set for a really good price! He was very attentive as well.

Frustrated with inability to buy in store items, ordered then came different than ones in store. Probably will OT purchase from them again, furniture is overpriced.

Louie was great!

Louie was a delight. Knowledgeable and great customer service

Such a great experience being at this store. Our sales manager, Hunter, was very welcoming and attentive. I didn’t feel pressured to purchase something and he answered all my questions. I did end up buying a few things and the quality is great.

The Sales Person and Sales Manager made my shopping experience delightful!! They were very knowledgable about the products and the financing options we amazing, to say the least. The Mattress selection was amazing!

Great and friendly management! Welcoming and very informative staff. All around a great place to purchase furniture and bedding!

In and out. Brian made it easy, thank you guys!

This store is selling trash. I spend $30,000 here and is all broke after 3 months.

Jenny was very kind and helpful to me when I came to visit this store! She helped me understand what I was looking for in my bedroom set. I highly recommend anybody coming here get her help! Especially for style. Thank you Jenny

Big thanks to Jenny for helping me with my couches and showing me the different options i had in my budget ! 100% will return

The worst salesman ever the manager isn't any better.

Bought our first piece of furniture here not too long ago. Staff, store, furniture, and delivery were great!

Jenny was GREAT! Very knowledgeable and helpful. 😁

Arrived at the store late Sunday evening. Louie understood that we needed a chair and bed for our elderly mother. He assisted with our selection process and shared his story about caring for his mother. Wonderful experience!!

Louie was great!

The sales rep, Mat, was extremely personable, easy to communicate with, and didn't make us feel pressured to buy something. He helped show us things that were still in our budget and didn't push us out of our financial comfort zone, which is important to us! This was our first experience purchasing from Ashley Furniture and well will definitely come back for the rest of the bed set!

Jenny helped me out with my furniture selection. She is very personable and not pushy at all. She is better than all the boys 😁. Honestly she is great!

Worked with Brian at Ashley to buy a new bed. Very knowledgeable sales person. Covered everything thoroughly.

We came to purchase a new mattress for our guest bedroom and Brian from the Superstition store was so helpful in guiding us to the best one for us! We will definitely be back when we are looking to redecorate!

Maren and Becka were helpful and answered all of my questions when I came in to purchase a rug. Good customer service and clean store. Thank you!!

Ok. Associate not too social.

Mat was very helpful, friendly and knowledgeable. Excellent customer service we have received in a very long time!!!

My husband and I came in to buy a mattress and Jenny helped us. Super friendly, knowledgeable and easy!! Thank you Jenny, we really enjoyed meeting you! Thank you for taking such good care of us!!

Jenny, did a great job enjoyed the buying experience.

Jenny was the absolute best!! Furniture shopping is so stressful and we weren’t intending to buy anything. Then Jenny introduced herself and that was it. She was so knowledgeable and fun!! She helped us with everything and was so fantastic. I’ll never buy from anyone else. Jenny Youchum is a gem. If you want a salesperson that is patient, kind, and knows their products, she’s the one. She made our whole day with her wonderful personality. I’m so happy with my experience, and I have Jenny to thank.

Thanks Jenny! She was a great help. We did our own thing but were able to ask her all our questions. She even hurried across the store to find an answer for us.

Very easy purchase. Louie was a great salesperson. Thank you!

Jenny the floor salesperson was perfect! Great energy and very knowledgeable and able to answer all my mom's questions!!

We had the pleasure of working with Mat again. First purchased a bedroom set a month ago and went in again for console table. I highly recommend Mat to anyone furniture shopping. His customer service is exceptional and dedicated to help find the perfect piece. Thank you Mat for your patience again and for your outstanding assistance!

We had a really good experience in the store but our order never got delivered no phone call nothing took a day off of work and lost a hole day of pay for nothing called dispatch was told I need to call the store called store lady told me there's nothing she can do other then the wherehouse already rescheduled me for two day later I told her so I have to take another day off and home they show up she said yes or I could pick up mu order when it more convenient for me or I can cancel where has customer service gone all of this would have Beek N avoided with a phone call

Mat was great! He was very knowledgeable with all the furniture and answered all of our questions. We went to several furniture stores over the weekend and ended up back at Ashley. Mat was never pushy trying to get a sale like the rest but there when we made our decision. I highly recommend Ashley and ask for Mat with one T to help you!

Jarred was extremely helpful and was able to find and also purchase exactly what I was looking for.

Jenny was kind, helpful, and extremely knowledgeable. She knew exactly the answers to all my questions. I would highly recommend her for anyone who is looking for a reclining chair. Ashley in the office was not only beautiful, but a ray of sunshine! Kudos to both these outstanding women! From a fellow woman and cowgirl!

Have been looking for a new mattress for years Mat with one T was amazing and helped us find the perfect mattress without any run around with delivery in 3 days and they are taking the old one with them merry Christmas to us and thank you Mat with one T

Bed frame was suppose to be ready for pickup at 3:00, but wasn’t, had to wait until Saturday.

Mat was Very patient. Coming back for rest of house things I need. He is very professional and nice.

Very helpful, friendly. Found us the best possible deal. Thanks to Mat

Salesperson Jenn was awesome to work with! She showed me more than a dozen reclining living room sets (sofa + loveseat) in my price range, knowledgeable in each set's features and covering (leather, faux leather, fabric, etc.) and asked great questions about my room's size, color and decor. By far, working with Jenn has been the easiest and most satisfying furniture purchase I've ever had. I'll be back again!

Mat was great and helped with everything we needed.

Jenny did an awesome job and easy customer service. Not pushy.

Jenni was very personable and helpful! She was very knowledge and helped us find a beautiful entertainment center for a wonderful price. Thank you Jenni!!!

Jenny was great, very helpful during our couch buying experience. I bet she’s the best employee they have!

Chris, Jared and Hunter were so helpful with narrowing down my options and choosing the right sectional sofa! I feel like I found a comfortable and affordable piece that will help create a lot of memories in our new home/living room! After I made my purchase, I found out that Hunter also helped my daughter and my Mother pick out her sofa, too!!! I cannot thank you all, enough!!!

Mat helped us find exactly what we were looking for. He was super helpful and helped us figure out shopping to our remote location.

Louie was very pleasant and very knowledgeable.

Poor poor quality leather. Beware!!!! Ashley does not stand behind their word. Very poor quality leather. Terrible after purchase customer service!!

Mat with one T was awesome. No pressure. Very patient. Answered our questions. Explained everything in detail and made sure we understood. He made an experience that can be yucky very enjoyable and made sure we ordered what we needed. I also appreciated the very kind gesture he made regarding the need for us to have an ottoman sooner than later ! Thank you Mat with one T , we will be back. We need some outdoor furniture and rugs!

Mat was super duper ! He was very patient with my mom. No pressure buying. He explained everything and answered our questions. Mom was here to buy for the cottage on our property! She is super excited and grateful to Mat for all is help. He was knowledgeable about the products and made sure mom understood everything!! Thank you Mat with one T for making the shopping experience more than enjoyable.

Louie M. Was a quick and amazing listener and help me get what I need and wanted. Thank you 🙏🏽

Jenny was awesome! She was very informative and helpful. Bought two chairs and a sofa - no pressure sale! Becka the cashier was also very helpful in sorting out an error on my end. Will definitely go back!

MAT WAS EXCELLENT..VERY EFFICIENT CUSTOMER SERVICE

Jenny was amazing. She’s so friendly and was very helpful!

Wonderful customer service!!

Mat was super helpful in helping us find specific items we were looking for. After purchase in store he also had another item put on hold for us at another store. He went above and beyond. Genuinely a nice person as well. We will need other furniture soon and we will be back on a day Mat is here.

Great customer service and quick to help! Jenny was very helpful!

Came in to Ashleys Furniture looking for a television console and ended up leaving with 3 additional pieces! Mat was most helpful, and I really appreciated his low key demeanor. My shopping experience was exceptional!

Brian was amazing !!

Mat was awesome to work with! Highly recommend working with him.

I was visiting Mesa for Thanksgiving. I wanted to buy a recliner for my mother. She and I went to the store in Mesa. We were greeted at the door, which was nice. The salesman asked what we were looking for. I answered him, 'we are looking for a recliner'. He didn't look at me. He asked my mother, 'what color?'. I answered 'grey'. Again, he did not acknowledge my presence (not verbally or through eye contact). He asked my mother if we were wanting manual or electric. Again...same thing. (I am a Muslim woman who wears hijab, my mother is not. I suspect that may have had something to do with him ignoring me). We walked to the back of the store to look at what was available. Mom was deciding between two. She chose one that was $299. Salesman took my card and rang us up. While he was doing that, Mom changed her mind...she wanted the other one which was $150 more. So salesman did a second manual charge of the difference ($167). They also charged $100 for delivery (which was on the first charge). Well, we get home and out of curiosity I checked Amazon and found the exact recliner for $50 less, plus free shipping with my Prime account. I was already upset about the disrespect I was shown. I mentioned it to Mom...she re-affirmed that she noticed the salesman's total disregard of me. I decided to cancel the order. I called the store that same evening at 7:30 pm and got an automated message to call back during business hours (10 am to 9pm). I tried customer service the next morning, was able to cancel and got a confirmation number for the cancellation. I traveled back to my hometown that day. The following day, Ashley called my mother saying that they can refund the first charge but not the second ($167) charge because that was charged on a manual machine. I called the store and the rep absolutely insisted that they could not refund the charge without the original card present. Can't refund an electronic payment in this day in age? The only alternative she offered was that 83 year old Mom, go to her bank and get a statement from her bank that she does not have a card (with the same last 4 digits), then go back to Ashleys with this 'statement'. Then they would be able to refund her card. Obtaining an official document from the bank that you don't own a card with the same last four digits seems like an unachievable task. If the salesman had followed proper protocol in the first place and completely voided the first recliner instead of manually charging the balance, this would not have been an issue. I told the rep that I will just dispute the charge with my bank. She told me, 'good luck with that' in a negative tone. The whole experience was very impersonal....definately a corporate entity with all employees following a rule book with no regard to logic. This is partly why Amazon has done as well as it has. They pride themselves on customer service. I am actually pleased that I am still able to gift my mother the exact same recliner that she wanted....without giving my business directly to Ashley. The chair still comes from Ashley, but I am happy to know they will have to pay Amazon their dues....and I save $167!

Thanks Jenny for all the assistance and patience as well. 10/10

Never answer phone

We had a great furniture shopping experience at this location! The store was clean and had great inventory. Jared was super knowledgeable and personable - we truly enjoyed our shopping experience with him and are thrilled with our purchase (bedroom set, dining room table, loveseat, and mattress). We were given a fair price and we plan to be back for future furniture shopping needs.

Mat Haggerty was incredibly helpful! Great experience.

Very good service. Was helped to find what I wanted and was hot pressured to buy anything at all.

Brian V. was great with helping us on our purchase! He was knowledgeable, respectful and made our experience here at Ashley Furniture amazing!

Brian V., our sales rep, was very knowledgeable and super helpful!

Brian was terrific. He opened up the fabric in the bottom of a recliner to expose the springs and strapping to support the high quality of these recliners. Great price and warranty.

Mat Hagerty is an amazing employee. He helped me through my mattress purchase with ease! I highly recommend Mat to everyone!

(Translated by Google) Rián was wonderful! (Original) Rían was wonderful!

Jenny and Nikki were the amazing sales people. They were very good at talking to us about our needs and wants. Their product knowledge is exceptional. We chose a power reclining sofa that will be perfect for our needs. This is the second time we have bought furniture from the Superstition Ashley store and because of the quality of their products we came back. The furniture we bought two years ago is still in great condition.

Jared did an excellent job helping me select a new matress. He was patient and informative.

Mat was great! Didn’t push us when we came in but was there when needed and knowledgeable.

Went to Ashley today and Jared was awesome! Couldn't have asked for a better salesman! Very knowledgeable, kind, and professional! Do yourself a favor and ask for him when you enter the door.

My fiancé and I decided to stop in and browse for a dining room table. Brian V. helped us and was incredibly friendly and professional. We also didn’t feel any pressure to buy anything. We ended up buying a dining room table and chairs and we are so happy with it! I would definitely recommend stopping in and seeing what they have available. Also, I would ask for Brian.

Highly recommend Mat @ superstition springs mall, We walked in just to look around but after being greeted by Mat, we decided to purchase. He is extremely knowledgeable especially on help choosing a mattress. We were impressed with his patience for us. He gave us his complete attention with no pressure. Extremely kind and personable.

Brian was very helpful without giving the pressure as some furniture stores do. He made the whole process super easy!

Brian was super friendly and made our purchases super easy with no pressure. Will definitely be back for the friendly service alone.

Mat Haggerty did an outstanding job helping us with our furniture selection... Thanks so much for the help.

Mat was extremely knowledgeable and helped me more than I thought I needed. Thanks Mat!

Brian at the Mesa Ashley’s furniture store was very helpful and saved us a ton of money . Very easy to work with came up with a lot of suggestions. Next time you’re here… ask for him!

Mat was awesome and fun to deal with, and he was very knowledgeable about AshleyFurniture products. We would highly recommend Mat and will buy through him for our future furniture needs.

Scentilla was absolutely amazing to work with! She was kind, patient and always has a smile on her face. She helped me design my living room, bedroom and in 3 weeks my dining room. I will be purchasing ALL my future furniture with Ashley due to Scentilla's incredible customer care!

Louie led me through the showroom to get an idea of my needs. He was conscientious , kind & listened to my needs. I will certainly seek him out if I find my dream pieces at Ashley.

Loui was amazing!! Sweetest guy on top of being so extremely helpful in finding us a comfy couch :)

Working with Jenny was a great experience. Zero pressure, strong product knowledge, and good recommendations based on our particular needs. Her customer service was one of the driving differentiators that made us choose Ashley over competitors.

Jenny was awesome. Listened to what I needed and found the perfect loveseat for me.

Jenny is amazing! We loved loved dealing with her and you will NOT regret asking for her!

All I can say is Mat is the guy to come too ! Made this whole process easy! Huge thanks to him and Connor ! 5 star service from this gentleman!!

Had an amazing experience at Ashley with Jenny. She has an encyclopedic knowledge of the inventory and sense of style is very impressive!

Good experience with Mat. Good price and service.

Jenny is the BEST!

Jenny was great.

Mat was very persuasive, attentive and he was able to give us a good deal we could not refuse. He was very courteous and respectful and we are sure he is a valued employee of the Ashley’s brand

Our salesman was Matthew and he listened to what we were looking for and did not try to push us. He found us exactly what we were looking for and we bought our furniture with no pressure but the assistance we needed. I will go back to this store

Great customer service!

After weeks of trying to order my furniture and going back and fourth with my bank and Ashley furniture, I was finally able to get the help I needed from Mat! He made the process so seamless and simple, wish I would’ve been connected with him sooner!!

Great experience today. Been looking for years for just the right couch and finally found it. Worked with Brian and he was awesome. Ask for him the next time you need new furniture.

I was helped by Mat, I purchased a dining room set! He was so helpful, he left me alone to look until I needed help with the purchase. He helped me put together my perfect set! I would definitely recommend him. Thank you for making my experience exceptional Matt!

I love Ashley's Store! Great customer service from Cynthia who took the time out to help us pick out our furniture for our new home! I just want to say thank you Cynthia for being kind, patient, personable, funny to be around and simply just being yourself. I also would like to thank Al for his great customer service also. Making sure that hubby and I were 100% happy with our purchase and the delivery service went smoothly with an item that was on backorder. That's what I call GREAT customer service! Keep up the good guys!

Took a long time to get anyone to wait on you.

Came out to the Ashley store at Superstition Springs and was pleasantly surprised. I was able to purchase a coffee table that fit my needs. Mat Haggerty was very helpful. He was pleasant and not high pressure.

Excellent Service! Thank you Mat!

It was a good buying experience.

Had great service with Louie Medina at store in Mesa, AZ

Mat was great. Shopping for a coffee table is hard and we were able to find one that my husband and I both agreed on.

Jared was our salesperson, and he was awesome. He humored me as I worked through my decorating/buying process wonderfully. (oh, and my creative measurements) I highly1 recommend him! Stop by and see Jared. Say, "Steff sent you!!"

Excellent experience ! See Jenny, she’s smart and funny knowledgeable

Great experience Louie was great and Personable, easy to talk to. Very helpful

Matt was very patient and helpful. I felt very confident that I was getting good information.

Mat was amazing to work with. He was so patient and willing to help me with questions and concerns. He was very knowledgeable and knew the inventory availability. I would come back again for my next furniture purchase!

I purchased a dining table from Mat, he was amazing! I’m a happy customer 🙂

Mat was awesome! Very knowledgeable and didn’t push for the sale.

May Haggerty helped us find exactly what I needed for my house! Great experience! Thank you

Find Mat Haggerty! He’s their best sales rep. So professional but not pushy. Highly recommend!

Cynthia was wonderful.. What information she did not know about a product she obtained for us. She was very helpful and, most of all, not "pushy." Ashley furniture has such a wide variety of furniture to select from! My Mom was very happy with her purchase!

She is very attentive and cared for giving me and finding the best options!

Mat was super helpful and patient as we worked through colours and different combos of patio furniture.

We had a great experience with Louis he was so helpful with all of our particular needs and we’re very happy with his help!! Can’t wait to get my furniture!!!

Mat,(with one T) our sales guy was very helpful with our purchase. Great experience.

(Translated by Google) I made a purchase and I was very satisfied with this person who helped me with all my questions I had, I recommend them, I give them a 10. (Original) Hice una compra i quede mui satisfecha con esta persona q me ayudo en todas mis preguntas que tenia , se los recomiendo le pongo un 10.

Mat H was great help! Definitely coming back to see him for future purchases! Great listener! Definitely helped us pick out the perfect couch!

Mat was great! Extremely helpful and we found what we wanted and more!

Very great customer servicce

Best customer service I have ever had Becka. Al the store manager is awesome and very helpful. Jared is a GREAT salesman and was able to help me find exactly what I needed.

We wanted to thank Brian Vierra at the Mesa Ashley Furniture store for being such a great help with our purchase. We definitely recommend working with him for your furniture needs.

Mat H took great care of us.

Louie was an awesome salesman, very polite and absolutely funny. made me want to come back and re visit

louie was great!

Mat Haggerty is Friendly, Helpful and Attentive without being pushy. Thank you for your help today!

Mat was most helpful, informed, friendy, & curtious! Highly recommended for any buyer 😃

Matt was amazing we have been looking for a couch for week and he found us the perfect one in lest than 20 minutes definitely coming back to him for the rest of our furniture

Matt was so helpful and nice to work with during my experience

Jen and Hunter were the best !!! Helped us selected items that fit our lifestyle with no sales pitch. Showed genuine interest in helping us meet our needs. In and out in no time, GREAT experience!

GORGEOUS STORE! I have always gone to Ashley Home-stores but now will only be purchasing from the Mesa location. Thank you to the Sales Manager for being so kind, and eager to be of service! 5 stars!

Brian was very helpful and made sure i was getting everything i needed.

Louie was a very helpful and informative person.

It was my first time in this store, I had a great experience! Louie showed me everything I was looking for!

Louis was very kind & professional helped me to find what I needed Great sales person. 👍

I am an interior designer and have purchased all my mattresses for clients from Mat Haggarty at the Mesa store! He is communicative, kind, and always makes sure I get my items on time for my clients! Definitely recommend, he makes your shopping experience, easy and enjoyable!

Louie M was wonderful!!! Have bought from him before! Ashley is awesome!!!

We had a great buying experience at Ashley! Our sales associate, Mat was extremely helpful and knowledgeable and took great care of us. Highly recommended!

Michael was super helpful! Very knowledgeable. Excited to get our new mattress and furniture home. Thank you!

Mat and Hunter we're so welcoming and provided exceptional customer service. They went above and beyond dealing with me. Thank you gentlemen.

I worked with Cynthia today she was very helpful and took the time to help me!!!!!

Matt B was very professional and helpful in making my selection of furniture very easy

Louie was great to deal with👍

We bought a whole house full of furniture from Mat at the Mesa store, amazing customer service and helpful! He’s patient and knowledgeable!! Thanks Mat, we’ll recommend you to everyone!!

Found exactly what I needed! Thank you so much Mat for the quick and knowledgeable service.

Jenny was awesome, will definitely return to buy more from her! She’s super chill and fun to talk to!

Louie was wonderful to work with! Excellent customer service!

Jen was extremely helpful! :-)

Louie was dope. Went in looking for a new dining room table and bought it within in hour. Thanks bro

Had a very good experience Mat helped me out through the whole process and was very professional.

Was such an easy shopping experience! We had Jared help us and he patiently answered all of our questions, and there was a lot of them. We were able to get everything set up and will get our new mattress delivered soon!

Mat Haggerty has exceptional customer service. I’m really happy with my purchase, and will be back.

Mat Haggerty at Ashley Furniture was so helpful today and he made my purchase of two chairs, 2 pieces of art, and a mirror smooth! He was knowledgeable and answered our questions perfectly! THANK YOU MATT!

Mat was awesome!!

Louie was kind and helpful from the start!!

We shopped at the Superstion Springs Ashley (Mesa, Arizona) furniture store. We were congenially greeted by Louie. His knowledge, patience and friendliness was refreshing. I would whole heartedly suggest this Ashley to shop. Look up Louie. You won't be disappointed.

Mat was amazing ! We will be back again ! Great customer service .

Excellent service by Cynthia.

Service was amazing. The selections were beautiful. Matt knew what I wanted and took me to it. He was so helpful. I am one happy camper.

Louie was awesome, he did a great job helping me find the lamps I was looking for

Louie was very helpful.

Louie thanks. I'm not big on furniture shopping, told Louie what I was looking for he heard me out showed me a sectional that I described and liked. I bought it in under 30mins best shopping experience to date.👍

I met Louie, he’s very nice man, cooperative and professional

Jenny! Thank you for your help, you were so attentive with me and patient! You know your product and look out for your customers. I HIGH RECOMMEND JENNY!

Great visit with Louie Medina today. He was friendly, professional and knowledgeable of the store inventory. He was a great help to us!

Good service in the store and the delivery.

Louie Medina was friendly and helpful can't wait to get our new loveseat!

Spontaneous drop by Ashley yesterday and I got the sofa that Have been looking for. I am so happy with services of Louie for helping me to find a sofa have a good deal as well. Big thanks to Louie with his service yesterday. Highly recommended!!

Mat was a great help in ensuring we got everything we needed, while being patient with our decisions. Plus he stayed late to make sure our order got done! Will definitely be shopping at Ashley’s with Mat again!

Great customer service Mat was frindly and very helpful

Great customer service, Mat was very helpful, informative and professional!

Ashley at Ashley Furniture Mesa did a phenomenal job of winning me over to make a purchase again. She was patient, professional and exemplified excellent customer service.

Brian Vierra was amazing!! Knowledgeable, not pushy and really gave us 5 star service!

Wonderful help from you Louis. Got a wonderful new bed and pillow. Great price too.

Mat Haggerty thank you for helping us out today with new furniture and mattress. Friendly, kind, and extremely helpful. 5 star rating goes to you mat and thank you again for all your help.

Brian was wonderful and I will continue to return to him for anything I need in the future!

Wanted to start if by saying Thank you to Mat for the quick, hassle free, stress free purchase Mat was very helpful with any questions me and my mother had. Would definitely recommend coming here and seeing mat for any of your furniture needs

Mat Haggerty did a great job with helping me find a new mattress! Very knowledgeable and patient with all my questions.

It was a very good experience. We had the sweetest help from Ashley in the Mesa location tonight. She attended us with patience and helped us look for everything we needed. Even went out of her way to go back and forth calmly. was really glad!

Great experience....Jenny is fantastic!

Louie was so kind and helpful during our entire experience!

Jenny was great! Best experience at Ashley ever. I'd buy something from her if I didn't need it!

We worked with Brian. I prefer to look around myself and then be helped/ask questions, which he allowed me to do. He was very friendly, knowledgeable, and helpful.

Super friendly and knowledgeable. Very helpful and made it fun to shop!

Looking for a specific piece. Price on unit was $50 more than on line and a competitor had it for $70 cheaper and wouldn't match their price, so I left.

Very helpful!Louie was great.

Michael was very helpful. Would recommend him

Went shopping for a new mattress at Ashly Furniture 6233 E. Southern, Mesa 85206. We knew what we wanted, and expected to get what we were looking for. What we didn't expect was the customer service we received from the Ashly staff. Our sales person Jared Myles was great! Quick to assist, very knowledgeable, and he made the whole experience a good one.

Worst customer service. We're trying to get a pending refund for a purchase that we made in March, it has been 5 months and they still owe us half of the credit, 16 times we've reached out to them and they can't give us a refund status, the only answer they gave is that will we get an update in 48-72 hours, which its not true, so now we are starting to reach out daily.

Louie was very helpful and pleasant with a good sense of humor he allowed us to look around as much as we wanted no pressure at all will recommend him to other people for his service. Thank you Louie!

Matt was very helpful. No pressure. Delightful experience.

Jared help us when we purchased several pieces of furniture today. He was very helpful and made this a great experience!! Thank you Jared!

Was helped by mat Super easy and quick. They didn’t have what i originally wanted but salesman helped me find an alternative which turned out to be better than what i wanted. Great customer service.

Mat H. Was a pleasure to work with today. Thank you!

Jenny was amazing! Very knowledgeable and extremely helpful! Thank you for your help

Mat is great!!

I had an amazing experience with Jenny she was so patient and very understanding.

Great showroom with a very large clearance section. Great (and patient) salesperson - ask for Brian V.- very helpful!

Thanks to Hunter & Brian @ the Power & Southern store! They made buying our new couch extremely easy & convenient. 10/10 will be coming back exclusively because of them. :)

Jenny was amazing and really helpful

Very nice and helpful staff. Good selection.

Mat was patient enough when we were trying to make decisions. He was awesome.

Louis was amazing and helpful- very kind and patient with my elderly mother purchasing furniture. Great service thanks

Ashley Joseph was extremely pleasant and knowledgeable. My purchase went very well. Ashley found what I needed right away.

Michael was amazing! An honest caring guy!

Me and my boyfriend came in looking for a mattress and we ended up finding one but also we made an awesome friend!! Louie is an awesome person!! He helped us a lot and he was so kind and so generous, we definitely have to come back!!

Thanks mat haggerty for the help

We had a great experience with Brian V who was knowledgeable, professional, patient and very helpful, while we shopped for a sofa that would be durable with our large dog. Will definitely shop at this Ashley again!

I had an amazing experience with Jenny. I’ll come back!

Let me tell u! Ashley is the best, personable, knowledgeable, kind and a great smile!

Jenny was awesome, personable & fun to talk too! Helped us with getting the exact table we saw online & it was on sale so double win!

Thank you to Hunter for helping us with our beautiful new dining set. Hunter was very patient and professional and is a great asset to Ashley Furniture Home Store. Our new dining set is stunning and fits perfectly with our overall look and design.

Ashley was the sweetest rep and she made sure to make us feel comfortable without feeling pushy! Very personable and let us know all the deals and was super open and honest. Would definitely come back just to work with her! 😊

Jarred was great

Excellent service from Ashley. And ask for Louie you will also receive excellent service.

Louie was very helpful and respectful. He showed us exactly what we were looking for and gave us a delivery date. Perfect. We found what we needed

Just purchased a sofa at the Ashley’s on Southern. Jared was terrific to work with. He was knowledgeable, friendly and not pushy. It made the entire transaction a pleasure.

Christian was super helpful and nice!!

The moment we walked in the door, we were greeted by Jenny and she showed us nothing but kindness and attentiveness. She helped us find exactly what we had in mind. 10/10

I’ve been a loyal Conn’s consumer for the past decade, and today I needed a sofa because it was time and Ashley far exceeded my expectations and Mat Haggerty had us in and out of here within 18 minutes. Financed and FREE delivery 🤩🤩

Great attention from Matt clear and loud explanation about every sigle detail we aks and needs.

Louie was very helpful & informative with my purchase of 2 side chairs on Saturday.

Mat was very knowledgeable and great service. Would highly recommend this store

Clinton was a great help. I found what I needed.

The only thing good about this store was the display and merchandise in the store. The prices were not the greatest and the thing that really burnt me was that I made a $2900 purchase that I had to cancel due to the fact that when I got home And measured it wasn’t appropriate for the space that I had to put it in. I was going to go back and reevaluate and maybe re-order. Before that could happen, Ashley had reported me to the credit bureau for that purchase that was canceled. I was confused about the Credit bureau problem, so I contacted my bank and asked why they reported it. The bank did not report it so I immediately knew that it was Ashley furniture because there was no other possible answer. If you want somebody that plays game with your credit because they’re disappointed about you buying or not buying from them then go for it, but as for me I’ve decided to never go back to Ashley again and just take the unnecessary hit on my credit. By the way, I had bought from Ashley before when I lived in Minnesota with only a delivery problem where the delivery guys had a problem, putting together the entertainment center and spent hours attempting to do so.

Ashley met us with great vibes, listen to our needs and directed us to want we wanted. Very knowledgeable about the Ashley products

Went in for a set of lamps. Christian G was super helpful and knowledgeable. He took the time to explain the importance of the box spring on the wood slats so it doesn't break. Very HAPPY with the service and prices!

Just bought a purple mattress. Got so many freebies and upgrades thanks to Brian Vieira. Fun experience.

My best experience was with my salesperson, Hunter; professional, well dtessed and friendly - so helpful in helping me find exactly what I was looking for!

I love Ashley store. Customer service was great. Ashley Joseph made sure everything was done. Loved hand very helpful .walked me through everything. I will come again

Amazing and super helpful. Thank you so much Mat!

Matt B and Brian V were very helpful both times we were in the store. We were looking at bedroom sets. Explained what we needed, why we needed it, and showed us many options. A great experience!

Christian Galish was very patient and super helpful . I would highly recommend him. You couldn’t find a better employee.

Excellent customer service from Christian and Hunter.

Went in to buy a mattress had great customer service with Christian

5 stars for Mat and Ashley. Great discounts on our new mattress, Temper Breeze. Beat the AZ heat with one of these.

Came to Ashley’s looking for several pieces of furniture. Jennifer was our sales representative. She was extremely helpful and knowledgeable of our needs. Jennifer has a fun, sweet personality and enjoyed hanging out with her! Thank you💗

First class experience with Mat Haggerty and Ashley furniture. Mat did a great job assessing our needs, and matching us with a couch that we love. I’ve probably written less than five reviews for any store or sales rep, but felt like this shopping experience deserved a shout out. Thanks again to Matt and team at Ashley!

Matthew Broderwon helped us out so much today and got us a great deal! We’ll be back next time we need any furniture.

I appreciate the help Jenny provided. She knew immediately what would work best for my elderly father.

We worked with Matt in the Sleep Department and found him to be very knowledgeable and helpful. Very good customer service. Thank you Matt.

It was an amazing experience working with Matt Hagerty. Made the buying of the furniture less stressful

Jared was really helpful, made the experience of mattress finding comfortable and easy. He also sold me this awesome cooling purple pillow and I enjoy my new mattress and bed frame.

We got exactly what we wanted for a more than Fair price. Brian was pleasant and very helpful and gave full explanation of warranty coverage. We may be back again.

We had an awesome buying experience with our Ashley Furniture salesperson Mat H. Mat was extremely patient, informative and professional as we shopped to furnish several rooms for our new home. I would highly recommend seeing Mat for any of your furniture needs if you want the no hassle, no pressure and friendly shopping experience.

Friendly and very helpful, not to mention patient, sales staff. Huge selection of furniture and accessories.

Mathew and Brian were awesome! !

I have traveled through many Ashley’s across the country and this is by far the very best store I have ever visited! Clint was the most knowledgeable and down to earth sales person I have spoken to at an Ashley’s. He was patient and asked questions to make sure we left with exactly what we wanted! Best sales person and store I’ve visited, by far.

Excellent! Mat H. was humorous and extremely patient.

Mat H was super helpful and made it so easy to find the cabinet we were looking for. He also told us about all the great benefits of shopping at Ashley and we will definitely look for his help when we are ready to buy additional furniture pieces for our house!

Matt helped us today and was very knowledgeable and helpful!

Fast, Easy,Efficient, Affordable.. Thank you Mathew Broderson for the excellent customer service!!

Jenny set the bar across the board for a perfect customer experience!! From the moment I entered the store Jenny was bubbly, very welcoming, responsive, and extremely knowledgeable, not only about the furniture but in walking me through the entire process.

Mat the Salesman was great! Let us shop without any pressure. Knowledgeable and friendly!

Wanted to thank Louie at the superstition Ashley furniture store location, he was very friendly and was so helpful with us finding the perfect dresser. He gave us all the details on the protection plan and delivery service which was very helpful, we appreciate his help and kindness at the store.

Matthew Broderson was very attentive great customer service helped me as soon as i walked into the store I furnished my living and dining are for under 2,000 thanks to him definitely recommend id give more stars if i could

Don't come here if you want good build quality or customer service. They installed the screw to my reclining sofa in the wrong position and there's a missing washer. This caused the recliner to fail in less than 2 years. They were unwilling to help since the warranty is only 1 year. I shouldn't have to make sure that the furniture is actually assembled correctly. What a joke of a company.

Absolutely great experience. Amazing sales person with Jennifer. She worked with us, showed us multiple loveseats and when we chose the one for us, she was able to match the price of an on line competitor. After the sale she was sure to make sure we had everything we needed including a list of charities to donate our old sofa. Thank you Jennifer and Ashley HomeStore Mesa

Matt B was the best to work with. Saved me money on a table and end table. My wife had me go with her and I wasn’t in a good mood but mood changed when I heard Matt was saving me money. Thanks Matt for a positive experience buying furniture!

Great selection of furniture at this Ashley location. I had an issue with the living room furniture not fitting properly in the space. I needed to change out a few pieces to make into a sectional --- and one of the pieces was a wrong color. I seriously thought this was about to turn into a huge mess! Hunter was super helpful in getting everything straightened out. He made contact when he said he would and we were able to make the needed adjustments. Would definitely shop here again!

Michael was the best. Professional, and helpful without being pushy; he really worked with us to match us up with the right pieces for our new bedroom set. I would recommend asking for him when you go to the Mesa Ashley Furniture store.

We were really sold on buying warranties for our furniture because if we did not use them we could apply this to a future purchase. Conveniently when we haven't used them and can now apply these credits they no longer do this. Such a joke! I have spent so much at Ashley! They are liars and frauds! They will do anything to MAKE money and being dishonest is one way. The sales guy was like we never did this. Not true! My mother and other family have received their credits and used it on future purchases. Do not trust them, they are dishonest and are not true to their word.

Was very impressed with Christian and how attentive he was to my needs and questions. He and Moe were very helpful. I will refer Ashley home store to every one I know

I hardly ever leave reviews, but I wanted to recognize what an outstanding employee you have in Jenny! Besides her knowledge and insight into what I was looking for, her kindness, warmth, humor and authenticity completely made my day. From the moment I walked in till when I left, she went above and beyond to give me her honest input and helped me to make a decision I could feel really good about. While FaceTiming my wife about furniture options my toddler jumped on the call and after introducing my little girl to Jenny the interaction that ensued was priceless! If you want to speak with a real human being and not a bot just trying to sell you something then ask for Jenny. If you don’t love her as much as I do then you probably love her even more! Thankful I came here and feel as though I left with a trusted relationship I can count on in the future!

Les recomiendo que visiten la tienda pregunten por Louie, muy servicial y es bilingue. Visit the store on a Sunday, met Louie, he is bilingual, he show me & my family the products they had available on what we where looking for, they even have a few sales, great sales to be specific. Very friendly service, Louie provided great information, I recommend this store, very friendly people. I return to the store on Sunday, met Brian, he helped me with all the questions I had, selected a few products, Brian, and the store manager where very friendly, I recommend you visit them, they have beautiful items and staff is very nice. Thank you Louie and Brian for being respectful, nice & friendly. Products and service 10 out of 10

Mat H is the absolute best. Super fun to work with and very patient. Worth a visit for sure. Mat knows about mattresses. He'll hook you up!

Big shout out to Jenny for her knowledge and helpfulness. We were never pressured during our visit.

Jenny was very professional; no pressure and very personal. Highly recommend to stop by and check it out.

My fiancé Mason and I had a wonderful experience picking out our first reclining sectional with Ashley Furniture yesterday! Jared was extremely personable, kind, patient, and listened to exactly what we were looking for to help us make a purchase we both felt extremely confident about. We are so excited! We hope Jared gets the recognition he deserves for his wonderful customer service and confidence in what you offer without pushiness. We definitely recommend Ashley and Jared!

Worked with Christian on the sales team. He gave us the space we needed. Once we found the couch we wanted he worked with us and made us feel great about our purchase. Very pleased with our couch, We would shop here again!

I'm not sure what's happened. The salesman who sold us the sofas was fantastic! Now that we've had it for 2 months, I've had to have the warranty guys come out to fix it twice. They were here yesterday. Not fixed. I'm very frustrated and they keep telling me that it's normal wear and tear. Its not. A 2 month old couch should not be losing its memory!. So here I sit. Lopsided. I guess I'll call them back out, until it's fixed.

Jenny was a good salesperson I appreciate her work and helping us a bed we will be back for business Thank you you rock Jenny!!👍👍

Outstanding service, quality, pricing and customer service.

We needed furniture for our new apartment and we went to Ashley’s on Southern in Mesa to see what they had. After we looked around Jared approached us to see if we needed any help. We had picked out a sofa and Jared took time showing us different options for night stands that we missed walking around. He was so helpful and easy to work with we would definitely recommend him to our friends.

Ashley, the female sales associate, was extremely knowledgeable, professional, and a pleasure to work with. She listened to my vision and provided the perfect suggestion to spruce up my living room. If you are ever in need of a furniture piece, do not hesitate to stop in and ask for Ashley. She is amazing!

Nick was professional and informative and friendly.

Jenny was incredibly knowledgeable, helpful and patient. Made for a very comfortable shopping experience.

Louie Medina was great to work with, he spent a lot of time with us over a couple days

Got a new recliner love seat. Sales went smooth sales agent was knowledgeable and sale went very well.

Mat was very helpful and knowledgeable about the style of love seat about which we were interested. He made our shopping enjoyable and hassle free. We would definitely work with Mat and Ashley again for future furniture needs

Brian was fantastic. We're able to get everything that I wanted and he helped me with the statics. He really knows his stuff when it comes to home decor. I'm very happy!

Ashley took care of me and she rocks!!

The sales person was very helpful once he realized my handicap

Very quick an easy shopping experience. Came in for a rug and they had a great selection at very decent and affordable prices. Christian G helped us get what we needed quickly and efficiently with no high pressure sales. Would def recommend this location for easy fast service!

We had a really great experience here. Every interaction we had was very pleasant. We have been furniture shopping for a new home, so we were browsing for a while, but did not feel pressured or pestered at all (have not had the same experience at other stores lately). Once we were ready to buy, Jared was amazing to work with. Very personable and helpful and made our experience comfortable and stress-free. We were also helped by a wonderful woman who was cleaning nearby who went above and beyond to assist us in carrying some items and then boxed them up for us without a second thought. I wish I had asked for her name to thank her specifically. Again, overall great experience and we will definitely be back to look around more in the near future!

We have been looking for a new sofa for a few years. Hunter helped us and was absolutely amazing. He actually listened when I told him I needed something supportive, not soft, cloth, not leather, reclining, cleanable, and could fit all six of our family members at the same time. He took us straight to the one we bought although he said we should look around. The process was easy! Hunter was not pushy and he listened to the details that were important to us. It was a great experience and we will definitely return. Thanks Hunter!, you did an excellent job. We also like the lighting in the store, it made it easy to see the colors of the different pieces of fabric.

Salesman was friendly. Answered all of our questions. Good selection. Had the pleasure of working with Jarred today, but all of the salespeople are great. Highly recommend Ashley Furniture.

Great customer service

I received the wrong item When I called the store all they could tell me I still had to wait for another 3 days to get the right bed delivered to me

Mat Haggerty was extremely patient and VERY helpful. His honesty was a pleasant surprise. I hope he can help me and my husband as we continue to furnish our new home.

Salesperson extremely knowledgeable and friendly. Delivery guys friendly and extremely efficient.

Great customer service ! Helped me out on what I needed to find!

Thanks to Mat for the quick and painless experience with purchasing a bed room set. We appreciate his help.

Took 7 Months to get a dining room table - 2 months later a huge crack started on the table - It's still under the manufacturers warranty - they stated I have to pack up the old table and drive it to the warehouse - pick up new table and set it up myself... Really? Great customer service- called Gilbert office to speak to managers and customer service gal refused to let me speak with manager.

Our visit was very smooth! Brian Vierra greeted us as we walked in and made our sofa purchasing experience top tier. He was very knowledgeable, friendly and personable, even having a good laugh here and there. Highly recommended Brian and this location!

BRIAN WAS GREAT IN INFORMATION AND HELPING ME AT ASHLEY 2DAY. WILL WORK WITH HIM ANY TIME.

Had a pleasant day buying a mattress for my back pain, but big thanks to Mo for helping get that new mattress with all ease in and out😁

Knowledgeable and helpful. Very good experience and friendly atmosphere.

Brian Vierra helped my husband and I find the right mattress that would fit both our needs/wants. He was great!! Fantastic customer service and followed through with his word. Greatly appreciated! Jeff and Connie

Great experience! As soon as my husband and I walked into Ashley HomeStore the sales rep Brian V. greeted us right away, He was friendly, very committed to great service and very helpful. Thanks to his help we found what we wanted and we are excited for our new sofa!

Matthew was my sales rep and was very helpful. He provided great knowledge on processes and product, listened to my needs, and was diligent in every aspect of the sale. Definitely would recommend Matt for any sales services you need here!

Awesome store!

First salesperson said have a look around and let me know if you need help. Then Hunter came by, and showed more interest in us and wanted to help me with what I was looking for. Had a nice sense of humor , and helped me find a nicer Dresser, and with help spent more on a nicer Dresser, and I am much happier with my purchase on 4/15/2024 then what I was originally looking at. Well the other guy lost out on a commission and a Sale. Thank you that Hunter was at Ashley's to assist me with my purchase and my commission on the Dresser.

The sales people are product knowledgeable and helpful. The layout of the store both in the bedding and general furnishings areas are easy to navigate and enjoyed the 'sale' area. Easy parking and competitive pricing. It's not just Ashley, it seems to be a general "sameness" to much of the design features of furniture and furnishings currently on the market. No reflection on the Ashley Home store I visited or its Associates...fab job! I am not a good on line shopper...I love to touch, feel and try before I buy...the romance is being lost from retail, infact retail has lost its fun and glamor. Research along main street or where ever you shop should be exciting! I do believe that because of this horrible change, that the loss of "that something!", it is reflecting in designer out put....a lot of furniture is blah...fashion is not one size/shape/style feature fits all...we as people are not the same...we like choice and stylish design, please!

Matt was very helpful and showed us options and answered our questions.

I purchased furniture at Ashley HomeStore in Mesa. Jared was the sales rep that helped me, and he was fantastic. He was so professional, patient, and good at his job. I was so impressed, I will definitely start choosing Ashley first when I need new furniture.

I came in looking for a new couch and got some really good recommendations from Brian really friendly staff!

If you come to this store ask for brian. He was helpful in finding what I wanted and getting it for the best price. If I were to rate my experience with his service it would be 11/10

We enjoyed our experiance with Matt Broddrson. He was patient and professional. We love the merchandise we picked.

Terrible customer service. Find the same furniture and order from Amazon or any other online retailer. I picked my table and the glass was broken. They refused to replace the item and insisted on doing a warranty refund. The warranty refund was rejected because i didn’t take the required 7!!!! Photos in their preferred format. Then, there was supposed to be a serial number on the furniture. It wasn’t there. So now they have to send a technician to my house to inspect the piece before they will replace. Any other retailer would just replace the piece immediately. I called only 4 days after picking up the item. Total pain. I’m not even sure if they will give me a replacement glass in the end.

All around great experience at this store. Returning customer and would recommend. I've previously been helped by Matt on past purchases (who was great), but my most recent experience was with Christian. He definitely knew the best deals and helped me get the best rates on my furniture.

Brian is a great sales man. He sold us a couch , table and beds for me and my son. He is very upbeat and friendly , not to mention handsome. I will definitely be back.

I had the best experience with Brian. He was a great help and real nice guy. Keep up the good work Brian!! Thank you!!

Gary was amazing!!

In and out in maybe 10 mins! Super quick, professional, didn’t car salesman me to death - which I loved!😂

I went in to Ashley Home Store last week to check out a new sectional. I worked with Mat Haggerty and could not be more pleased with the level of exceptional customer service!! Mat (“with one T” he was sure to tell me) took the time to make a personal connection, was very knowledgeable, and kind!! He made purchasing my couch a breeze! It’s this level of service that will keep me coming back!!

I have purchased a few things but my favorite is my sofa/bed for my condo several years ago. It is in amazing condition considering how many times I’ve had guests and grandkids sleep on it. Mat was amazing, knowledgeable and very personable. You must ask for him!

Michael went above and beyond helping us find the right furniture set. Definitely recommending this store!

Mat with one “T” … that’s my guy!!!!!! He’s so super terrific and helpful! Really tremendous customer service!!!!!💕

Christian G. Did an amazing job helping us with our dining table.

I came with my parents looking for a dresser, desk, and dining room table, and Jared was extremely friendly and helpful the entire time. He helped us pick out the right pieces for our budget and made everything super clear.

Mat (with one "t") ROCKS! He goes beyoooonnd exceptional customer service skills, providing concierge/red carpet treatment to his guests. He listens to our furniture and bedding needs and guides us towards decisions that are in OUR best overall interests (not his or the company's bottom line). He sticks with us even after the sale - from inception to completion - answers his phone on his days off, even troubleshooting potential delivery issues to ensure our products are delivered on-time and defect-free. You're one TOP NOTCH dude! I hope this company knows what a unique asset they have in you!

I came in about 2 weeks ago to purchase a dining table and chairs. Christian was awesome, but he informed me that the delivery wouldn't be available for about a month or two. I didn't want to wait, but I liked the table, so I got it anyway. Then, just today, Maren reached out to let me know that my table and chairs were available to be delivered this weekend! I couldn't be happier with the news or the service.

Very good service by Jared

Came in and worked with Christian G today. He was super nice, and helpful. I don't have a lot saved up, but Mo, the manager, was able to help us find a deal that saved us a lot of money, and got me approved for 60-month financing. I honestly didn't know it would be that easy to afford some good quality stuff.

Awesome service, Clint and Christian were very helpful and pleasant to work with. Great prices and deals.

Matt, took care of me and my family. Now my wife is very happy to have a beautiful patio set. Thanks Matt!

Excellent service great sales man.

Hunter was great help and knowledgeable on helping us pick out our furniture.

Brian was very efficient and knowledgeable in the products he was selling. I felt comfortable/informed through the entirty of my purchase process, with a professional sales rep and well built furniture. Much appreciated!

Great prices!

I love the quality pieces from here. They have the most up to date furniture at reasonable prices. I love walking through the showroom and getting ideas for my own home. The staff is friendly, and the delivery people are always respectful and courteous.

wow amazing, will shop again!!!!

Good experience

Matt was very friendly and knowledgeable about the products. Checkout was a breeze! Very good experience.

Pretty good for inexpensive furniture that you don't need to last for more than five years or so.

Trusted Advisors are friendly, certified in mattresses, knowledgeable, and not pushy. Love this place. Highly recommend.

Drove 50 miles to pick it up. Drove 50 miles home. Got home damaged corner.The loader said he inspected the table.guess how many miles to take back.Called sales man offered Pic of the damage ask for discount he said no.Ashlys not good.

Clint was awesome! Took his time and helped me pick out my bed. Can’t wait to get my new bed

The visit was nice no one trying to sell anything. We were helped by Eric, he showed us where to look for what we wanted. He never pushed us to buy something we didn't wanted. He was very polite. We ended up buying a bedroom and living room set.

A salesperson was nearby the entire time we were browsing in the store. When we selected an item to purchase, a salesperson immediately helped us through the process. Very polite and knowledgeable. All good so far.

Ashley's prices are competitive, and the salesforce works with you. Our salesperson, Clint, was awesome and the delivery was fast and flawless.

Great Selection and Customer Service!

Excellent service from Clinton Martin. Went in the store twice before the final purchase to ensure that we had the right choice. Clinton was there each time. Took us over and helped us out each time. Very knowledgeable of the product. The purchase was a seamless process. Thank you Ashley Furniture.

We purchased a king mattress along w/ an adjustable base in Mesa, AZ on 4/22. At the time of delivery they were out of stock on the adjustable base so supplied us with the mattress and a temporary mattress frame. They were recently able to deliver the adjustable base (1/2023) but would not take the king mattress frame back. They state it is our responsibility to dispose of the king mattress frame. We only have it because they were out of stock. We have no place to dispose of it. I have never experienced such bad customer service!

Sales person was knowledgeable and efficient.

Matt H. At the southern & power in Meza AZ was the best sales person I have ever worked with. He took time to find the exact items I wanted. SUPER, SUPER SALESMAN EVER!!!!!

I purchased a bed at Ashley’s superstition Springs Store Monday in Mesa Az. Staff brought over bed. Bed was over$1,800. Only 3/4 of it came to home. Went back to store. Manager said nothing they can do. Rest of bed will be delivered on the 18th. ‘After others get their new purchases” Ashly needs to get the side boards to my home today. Also truck was an hour late. No phone call. What kind of operation is going on at this store. Needs to be closed or get competent help. No star. Pathetic service.

Jared is an excellent salesman. Courteous and knows his products. I would recommend the store to anyone.

Great price selection and Service

Very nice store with plenty of selections. Our salesperson was very helpful as well as personable. Would definitely shop there again.

Salesman Mike was extremely helpful with my purchase of two recliners. I bought them over the phone while in Minnesota for my house in Florence with a delivery date just three days from today. Friendly, great customer service, and understanding my wife’s health issues. The service manager, Bess, was very supportive with the purchase price we settled upon. Looking forward to my next purchase with Mike: California king Tempur-pedic adjustable bed. Ask for Mike when you go in the store!!!!

Becca was super helpful! I had a great buying experience. Thank you!!

Amazing Service!!! Monica is the best

Monica is a rock star!! Non-stop laughter and made me feel like I was part of the family. I will be back. Thank you Monica for making shopping fun again!

I wanted a new bed and walked in and expected to be there for hours but I wasn’t. Monica made the entire experience so easy and painless and just overall amazing! If you ever need any type of furniture go see my lady Monica she’s so personable and such a great person I felt like I’ve known her for years!! She really treats you like family!

RUN! Do not buy here. Full of lies, broken promises, and disrespect.

Don't go here is your looking for color, their store is filled will bland color tones...ie white, off white a few beiges

Monica was beyond what we expected she was so knowledgeable and friendly would highly recommend her if you are looking for furniture she’s the best doesn’t get any easier then this

We purchased a sofa sleeper, 2 recliners, 2 beds back in May and a TV stand now! Monica is not only our Salesperson but our Dear Friend who we LOVE! Monica works VERY HARD for her Customer’s and goes above & beyond for all!💝. We actually bought BECAUSE of Monica! MONICA IS THE BEST!💝 The assistant Manager Moe should be promoted! It was great to see him help his staff when needed, GOOD JOB MOE!👍. We hope to see you as Manager REAL SOON!

Pleasant and helpful staff!

Monica was great. Very knowledgeable and friendly! She got us exactly what we wanted. Highly recommend her for you furniture needs!

Mike was awesome! He was patient and very informative about products lines. It was a great experience.

The store, sales and personnel are fine. Watch for hidden costs. We bought stuff “on sale”, but a lot of that cost was put back in with the protection package we were told was included, what they meant was It was included in the final cost. There were major concerns with delivery. We paid extra for the “ full service” delivery which included set up. However lots of plastic wrap and ribbons were left on which meant handles had to be removed in order to remove the wrap. Garbage was also left on the road and driveway. Love the furniture.

Matt was very helpful. We were able to purchase what we need at a good price.

Matt was great to work with. Most excited that we will have our furniture delivered in under a week.

Monica was fantastic! She provided all the information we needed to make our purchase. Delivery set up and even pick up for our old piece. Highly recommend this store.

This store has been nothing but a headache, I came in last week to order a mattress for my bed I just received which I purchased at the Tempe store and the experience was great, can’t say the same for this store at superstition, I opted for pick up to get my mattress sooner , so I received the contact information and hours from the gentlemen who made the sale and the number listed on the Ashley website and that was given was incorrect for the local warehouse in Phoenix Az, I got here after 5pm because I was told that the store was open until ,9pm Mo the manager had spoken me today after customer service had confirmed that my mattress would be deliver today but they are now saying they done deliver on Monday so I have to attempt to go pick up the mattress again and hour away. Thank God for Mo the manager has experience dealing with upset client because he did all he could to fix it it wasn’t the outcome I wanted but I appreciate him acknowledging my frustration with the prices and doing what he can to make it right. I would recommend this store just for how he handled it but work with him. Thanks.

Monica helped us find our new furniture. Her expertise and knowledge of the product is unrivaled. We would highly recommend this Ashley location and Monica for your next purchase!

I highly recommend Monica and the staff at Ashley's. Monica is the nicest and she works 110% for the customer!

Excellent customer service and very nice furniture. Monica was our sales associate and she was outstanding. I feel like I met a new friend.

Monica was the best!!!! Very helpful and caring woman

Monica was amazing and super helpful! I love their selection of furniture and would buy here again.

Beware!!! OVERPRICED We bought a living room "set" at the Superstition store. Our delivery guys assembled our coffee table incorrectly and left imbedded scratch marks. I wrote a letter of complaint asking for a partial refund for the damaged table. Ashley apologized, and sent me $150 in gift cards. I picked out some sale merchandise and when I went to check out, the manager had me waiting, while he was fluffing pillows, ignoring me, and stated "That's Ashley money, it's not real money. You have to use it to purchase regular priced items." He was so rude! I'll never recommend Ashley Furniture (quality is sub-par). And I will tell anybody that will listen of my experience.

Monica was awesome as usual!!!

Thank you Monica for your help and professionalism.

Working with Monica was great. Nice lady. Great product

Great service.

Jared was great. We went in for a chair, and ended up getting a new mattress also.

I just want to say I had a wonderful experience with the Ashley store off of superstitions Springs Road in Mesa Arizona the staff was wonderful and from now on this is where I will buy my furniture thank you Ashley Furniture

Monica was terrific! Found me exactly what I was looking for in a bookcase. I'll keep coming back.

Clint was great to work with. He wasn't pushy or anything, had suggestions that fit our needs and budget and was so nice.

Matt B was awesome! He patiently waiting for me to make my choices and answered all questions that I had.. Excellent customer service!!

Mat H. was super friendly and made the shopping experience a breeze! I’ll definitely be buying from him every time I come in!

We had a good experience and Clint was amazing.

Good furniture store, reasonable prices

Great looking, quality furniture. Service was excellent, no pressure sales. Thank you Matt!

Went in today and store associate Brian was amazing and super helpful and took the time to show items and overall this was a great experience. I highly recommend when you go into the store to ask for Brian.

Fantastic experience, great customer service with sales associate Matt. Definitely will be back .... Thank you for upgrading bedroom and living room. 🤗

Monica lansiqout she the best thank you so much for that service you are so smart women thanks for helping me god bless you

Absolute exceptional customer service! We went to this location for the first time and Karen helped us pick out some of our living room furniture. She was nothing but amazing! We went back the following weekend and asked for Karen to help us out with our bedroom set. Again, she was so sweet and so helpful! Definitely recommend asking for Karen to help you pick out your perfect dream furniture!

Great Service and Care from Christian Galish

It was a very pleasant experience no pushy salesman very good discounts really good overall

Had a very good experience here Christian & Mr mo really helped us out after losing alot in our house fire we were able to get buy everything we needed to replace & more for a really good price I highly recommend this store thank you guys for going above & beyond for us! 😊

Excellent customer service and quality reclining sofa and recliner we purchased

I purchased a mattress and a power lift chair last year. The salesperson told me if I was unhappy with the mattress I could exchange it within 30 days for something I would like better. It was a Tempurpedic. I was also sold a mattress cover to help protect the mattress. It was horrible and kept sliding all over the place. I took it back and the manager told me there was nothing I could do. They don't take them back. So ask him about the mattress and he told me I could only exchange it for another Tempurpedic. That was not what I was told my the salesperson or I would NEVER have purchased it, but I thought what do I have to lose. Well let me tell you. A decent night's sleep every night until I can pay it off. Manager told at the time I wanted to return the mattress cover that I had 31 days to exchange...he was rude. Honestly I was upset, but I was lied to. Think twice before you make a large purchase here. I never will again! I waited so long to post this because it took forever to get the chair.

I would not even leave 1 star but that’s not an option! My husband suffers from spinal stenosis and the sofa is too high for his feet to touch the floor and it does not offer the lumbar support he needs. Furniture should be comfortable. I called to start a claim to return it for something different, after a few days I checked the claim status and was told that it was pending, checked claim again today and was told that it cannot be returned because I purchased the floor sample; this is still a current item available. I do not recommend this product nor Ashley Furniture, their lack of customer service amazes me!

Had some issues with delivery of sectional, our salesman Brian and his manager Mo got us in touch with the right people in support. They dispatched our technician Jason within the week. He agreed with us and handled the problem expeditiously! We appreciate all of the help and will definitely be back! 👍👏

These guys all lie, do not do business with these guys, all of these reviews are accurate, we bought a bedroom set and was told everything was in stock and was set to ship, the delivery guys busted my stairs, they get everything together and we have no mattress, they said it was back ordered without saying anything to us, so now we have a bed we can not sleep on, they told us we would have it in a few days and be comped for the issues, so we called and they moved out shipping for our mattress again and told us it was our fault we didn’t get the mattress when they told us it was in stock, they are a bunch of liars and crooks do not shop here

I ordered a bedroom set in November 2021. When I went to pickup my furniture at the warehouse they were missing the rails for my bed set. They said I would get them in January. They lied and now we are in June and they are in stock 7 montha later. The managers told me that I would get free delivery since I waited so long, but they backed out and said I will not get free delivery. The managers also said they would call me when my rails were in stock but they never did I had to keep calling to get updates because they never would call. I have been lied too since the day I made my purchase. I will never buy from them again.

I'm looking for home office furniture and this simply is not the place to visit. The two star rating is for this visit only. And reflects the lack of any home office items at the store. Previously, when I've been looking for traditional furniture and decorating items, the store did well. I would rate it at three stars. From me three stars indicates that my expectations were met. When I'm pleasantly surprised, I will award an added star or two. When I'm disappointed, stars are lost.

Purchased kitchen table set. One chair was damaged I left voice-mail and emails continuously and never heard back. It's been 8 months absolutely terrible.

Great salesman even though I didn't make a purchase I was very pleased with the salesman and clean store

The worst service. We will never shop here again. Waiting for a refund we better get or we will sue them.

Great service, great prices, good people.

Nice place customer service is great prices are great.

I've learned that not everyone treated fairly at some locations. I went looking to update my daughter's room but after 15mins of being walked by with acknowledgement I took my busy elsewhere. Thank you for that daily reminder.

Lovely store with beautiful staff.

Great customer service. Any issues i had were taken care of immediately with service reps. Great experience and will come back for sure Update 11/10/22 Changing to a two star because I ordered my furniture back in March. I was told my furniture would be in by April/ May the latest. I didn't get my furniture til July. On same order I ordered plates/dinnerware set. I STILL have not received those items. Every single month I'm told it's the following month even though I had already been told they were being delivered back in August. I called today and now it's December. I'm sure next month comes and it will be January. I literally can't believe I've been waiting this long for dinnerware. Absolutely ridiculous and I will never come back to buy furniture here. American Furniture Warehouse is a superb alternative. They have furniture in stock for same day pick or quick delivery with no issues. Don't buy from Ashley!

We bought all our furniture there

Excellent service. Friendly salesperson. Very knowledgeable on all products.

Was going to get mattress and bed frame. Total was 1700 but only had 1200 cash. Their system would not let me finance the other 500. Loss for them. Only bought the frame, I'll get a mattress somewhere else.

Monica did a good job of meeting our needs.

We do not have our furniture yet so it is difficult to give you a rating. Would like to hear from them on the status of our order. As of today we have not heard a word. Looking forward to hearing from them.

Greeted at the door was nice. Our salesman went above and beyond.

Monica was a pleasure to work with

Ashley furniture had a Labor Day sale. Monique, the sales agent is awesome!!!!! So,we Ordered sectional reclining sofa along with TV stand and fireplace insert in Sept 2021. After having to respond to company "verify" delivery date via email or phone call a dozen times, the Stand was delivered unassembled and damaged. Manager gave us discount on the units and couple weeks later a replacement was given. We were to have sofa delivered Dec 16, but on the 15th of Dec, due to backorder, told by Monique that it would be a few more months. Ashley, nor Great American finance notifed us of delay.. in fact,, we received,, " congratulations " email just prior to anticipated delivery date.. asked to cancel order and get refund for taxes and fees paid at time of loan Great american finance (gac)/Ashley). It's been a struggle. gac says Ashley owes $, Ashley says gac owes money, then on 3rd visit to store, the manager said there is no money owed and that prior mgmnt isn't there any longer and nothing he can or will do for refund. Then we're told the $500+ fees paid at signing of loan, were paid towards the fireplace and stand: (after sale prices then disc due to damages & incompetent delivery, we also paid more than $300 for the unit after delivery. even our store sales rep who helped with initial purchase kept telling Mgr that we should be owed money, that what we're being told doesn't make sense. (Again, Monique was awesome during initial visit and throughout this ordeal. ) Needless to say, we're upset with this store.. No one was willing to give us an itemized accounting for billing and payments. We have no plans to purchase again with Ashley.

Sales person was very helpful! 2nd percious from this store and we are very happy.

Largely overpriced, you can find the same style with just as good if not better quality at American Furniture Warehouse.

Initial purchasing experience was great. Unfortunately, only part of our bedroom set was delivered with the rest scheduled for 3 months later. Now 4 months later it has been pushed back twice and now there is no known date for delivery. I just wish we the store was a little more honest about not actually having the items in production so now with supply chain issues we have paid for a product that we may or may not receive sometime next year.

Very expensive and not alot of help

More expensive than American furniture warehouse.

We were looking for a set of Sofa. We finally picked one set with the help of the Sale person Calum. He was very helpful, dedicated and professional. The Manager Mo was very helpful as well. They tried to help us getting what we need given our restricted budget. We are very appreciated of Calum and Mo. We would not hesitate to recommend going to this Ashley store for your furniture need.

Salesman was nice and professional, however this is the 2nd time in the last 2 visits where I was told they had product in stock but took many months before they delivered. I canceled my last order after I found out they filled the order but gave it to someone else. Going to start shopping elsewhere for furniture.

Monica was awesome and worked with us to pick out the perfect reclining love seat.

The service as this place is terrible. The salesman never told us our total, didn't tell us our tax and $270 delivery fee is due up front ($500+) and gave us our promo gift cards in two units so you had to come back twice to redeem. I also had to pick up a piece of furniture at the store even though I paid $270 for delivery of my other items. Pick up experience was also terrible. Avoid this place, there are a million other stores.

Bad service.

I don't see a ZERO here. After couple of year, my sofa ended up like this. There is no use of warranty they sell also. I tried multiple times talking to warranty and in store with managers. No use. Tip : Show these photos to store and ask them if they cover it, while buying warranty. And this is my first ever negative review on any business.

Alvaro & Becca were very helpful in answering all our questions and setting up the order and delivery. No pressure. Prices were great too!

Very helpful and professional instore and delivery experience! Outdoor furniture arrived as scheduled. Delivery personnel were professional and efficient! Very pleasant purchase experience!

I like Ashley HomeStore they just don't have what I'm looking for this time

We bought two electric recliners and will buy three more for our other home

Friendly service. Thanks Monica.

I’ve been completely overwhelmed looking for furniture for my new home. I knew what theme I wanted but wasn’t sure what furniture would look right in a small space. I arrived at Ashley Furniture in Mesa, AZ and was greeted by Marcia. I immediately confessed to her that I had no clue what I was looking for and how to make it work. She was so easy going and so kind to start helping me right away. We then set up a time for me to come back once I had all of the measurements for each room I was going to need furniture for. I was so relieved after our appointment, I got everything I wanted and needed and I came in a little under my budget. I highly recommend working with Marcia, she has an eye for decorating and knowing how much furniture should go in a particular space.

Excellent customer service and variety of product!

I don’t like shopping where high pressure sales people keep offering things that I don’t want. My daughter convinced me I needed help in finding what I was looking for. She asked for help and came back with Brian. He was wonderful! Helpful but not pushy. I left, purchasing the items I want and very happy. I will ask for Brian the next time I need to make a purchase.

I was hopeful I would have a better experience here but it has been very frustrating to say the least. In store my experience was great but everything after has been horrible. It is impossible to get a hold of anyone in the actual store when calling. One time I even drove into the store to finally be able to talk to someone. I have called multiple times and been on hold for over 25 minutes each time and end up speaking to someone in the call center because the store doesn’t pick up. I waited 8 weeks (was told 8-12 week estimate due to shortages) and after having zero updates I called and was told by one person that my couches were ready and sitting in the warehouse but were waiting on the one other item I ordered. I asked for a call back from someone in the store and was told I would be contacted within 24-48 hours…2 weeks later I reached back out again for an update because I was never called back. I have attempted their texting customer service and have had 4 different people start to help me and then after saying they are looking into my problem they cut it off and say “thanks, have a good day” after providing zero help! Bottom line, the people in store are nice but getting any help afterwards has been terrible. We will see how the rest goes…but I am not hopeful!

Great service, Monica goes above and beyond to help her customer's. Very professional and great attitude.