Ashley HomeStore Phoenix, AZ

Ashley HomeStore Phoenix, AZ


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
4.1 Star Star Star Star Star
(25 reviews)
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Great value and deals! I was able to find what I needed in 30 mins!

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Viewed dining set online, visited Phoenix store on Mayo Blvd. and found the set as described and portrayed. Excellent quality, and timing was excellent for a manager’s sale of 50%.. We were very ably assisted by Sales Associate Roger Ronning, who was knowledgeable, an attentive listener, and extremely courteous. Very pleased with our visit and purchased the dining set without any issues; very quick delivery time, too!!

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Ashley Homestore - Scottsdale: Jesse Dixon, I just wanted to let you know our daughter loved the new Sante Fe pillow top mattress. Thank you so much for arranging the delivery date before August 13, 2019. Our daughter has returned to the Midwest now. My husband and I love the mattress as well! Total comfort! No complaints! Thank you for your awesome customer service! Other, salespersons should learn from you. You're the best !!!!!!!!!!

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Beware! The sales people(bruce)will pressure you into purchasing from them and then lie about the quality of your product. They will tell you Warranty covers everything for 5 years so you pay the extra fees but when an issue happens try to get out of it. We purchased an almost 3 thousand dollar dining room set from them and 4 months later a piece of the wood gets bubbled up(I'm assuming because we spray lysol on it after dinner) and underneath this wood is ply wood. Beware. I didn't know I couldn't sanitize my dinner table after a meal. Then they keep you on hold for 30 mins to tell you the Warranty will only cover accidents....ummmm wow. I smell a huge lawsuit.

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Great people, great product, and good price.

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I've had success here, but the customer service sucks. Don't bother to try to call a store. I was on hold forever with a main number which funnels the calls to the stores and then the call got dropped at the store when transferred. I called back and was on hold forever again!!!!!

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This is the second delivery cancellation. Took two hours to get anyone to answer the phone. Website was down for two days. We have rearranged our furniture in our home, lost pay due to taking time off from work to be there, and it wasn’t important enough for the sales person to call me back. If I could do no stars I would. I can see why they have 2 1/2 stars.

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Salesman was very helpful and not pushy at all. Loved the texts tracking delivery.

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Bernadette was excellent listening to my criteria, pointing out things that meet it, and sharing thoughts. I'm am totally happy with Ashley's furnishings and sale prices.

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Excellent service and good prices.

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The customer service was good however the wait time took a while. The delivery company is horrible! They delivered the wrong piece, forgot one piece and have yet to contact me about my third piece. The guys weren’t careful when putting my sectional together and scratched my floor. No calls or texts regarding the last delivery have been made or communicated.It’s very frustrating and makes me reconsider going back for anything else. Maria

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Excellent service with furniture salesman Anthony, your store needs to get a quicker and smoother check out system! Only negative comment , fault of system not salesman! . .

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