Ashley Prescott, AZ
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
We had a good experience with Brandon in Sales but after that it went down hill. He said we would receive a call the next day as to delivery time. We never received that call. I called the store today at 6;45 and they said they were closed and they don’t close until 7. I tried to check on my delivery with my order # but it said no such number and no orders for me existed. This is not a good experience. I will never shop there again. Now what???
While shopping and looking for what we were looking for A Very Nice sale person named Debbie helped us. We spent around 1,700 . We bought an Item that was on clearance. My Husband went the next day to pick it up. We were told they would cover it with plastic and would load onto our truck. When he got there it was not covered. An older man was not nice at all and told my Husband it would be a conflict of interest so he would not load it. This so called person needs more customer service training. We have spent 5,000 in that store and will not return to that store. We will make that drive to phoenix to another furniture store
Staff was ery friendly and helpful.
Salesman, Sam Winters was very helpful, very friendly and very knowledgeable.
Sales staff gave great service!
We had another great visit, experience with the store. We love this store and staff, they make you feel wonderful, and listen to what you are looking for .
Salesman Christopher was most helpful and friendly. We purchased what we needed and wanted
Yesterday,I visited the Ashley store in Prescott,Az. to shop for a lamp and a chest.A saleslady named "Dawna" greeted us and after looking around,we saw a leather sectional which we became interested.However,we handn't brought measurements,and she took the time to work with us to determined that we could use it,and we bought along with a mattress set,and other items for a total of more than $6,000..The store manager,Nick Campbell was also very helpful in closing the sale.Obviously,I would reccomend shopping there for our furniture needs..Will D.
Lots if really nice stuff. My wife and I like retro furniture and they have a fairly large selection.The staff is very helpful and no-pressure. We will be back. This review was premature. We returned a bed on August 12th and still haven't seen our refund. The manager told us the money would be returned within a couple of days. It has been two weeks and we've seen nothing. Now we have to go chasing after it. So much for customer service.
Edit: 4 month since the first review and we still don’t have all purchased items delivered. It’s been now more than a year. Don’t buy from this store, it’s absolutely terrible. We placed 2 large orders at different times over the past 3 years at the Prescott store and both orders’ delivery has been delayed by almost a year. No one at the store informed us that the delivery will be delayed for so long otherwise we would not make the purchase. With this bad experience being consistent I will never buy from Ashley’s Homestore again and would not recommend it to anyone.