Ashley HomeStore Prescott, AZ

Ashley HomeStore Prescott, AZ


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
4 Star Star Star Star
(25 reviews)
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I definitely recommend this place, very professional and helpful stuff. Also manager works with you so much! Best place for furniture!

Star

By far the worst buying process I have ever been involved in. My wife and I went to buy a Sofa we saw online. When we got there we saw the sofa. The sales rep mentioned that this set came with this small chair. We thought it was an amazing deal so we made the purchase for around $1,000. We live about 100 miles away and there are no furniture stores in our town so we rented a Penske truck. We came back to pick up the sofa when the salesman Tommy told us he made a mistake and that the chair was not a part of the set. We were shocked, as we had already paid for everything. I said that’s unacceptable as we had paid for the furniture. The manager came and said , sorry we can’t just give things away for free then but if you want to buy it I can give you 50% off. I’m not paying for something we thought we already paid for. The manager just shrugged said sorry walked off. We were shocked but figured we would cut our losses since we already paid $135 to rent the truck. While moving the sofa (none of the employees helped) I noticed that the leg of the sofa came right off of the sofa. It looks like it came off before and they glued it back on. After that I unloaded everything off the truck and demanded a refund. We are now out the rental cost of the truck because of Ashley Furniture. Some companies just do not understand the importance of lifetime customer value. They may have lost a little bit of money this time but we would have been back. They will now never get our business now because they wanted to save a penny by not telling the truth. .

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JJ is an exceptional salesmen. He knows his products and enjoys helping his customers He is a real asset to Ashleys. Lori Offenbacher

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Typical

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It was very pleasant. Not pressured

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JJ from Texas was incredibly helpful knowledgeable informative and a young man of impeccable integrity. We are super happy we stopped by Ashley.

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Great staff, service and product. I just went in to look and ended up finding and buying everything I was looking for.

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Very big selection of some pretty nice furniture. When it was all said and done, I felt like we found what we were looking for and got everything at a reasonable price. JJ was very helpful but not over bearing which I appreciated. Most importantly........ My wife was happy! 😊

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Sterling is great! Easy to work with and helpful!

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The salesman named JJ is awesome. He took his time with me...showed options..and got me a great deal on a beautiful bedroom and matress set. As a suggestion to all of you I would say to definetly ask for him to assist you with your shopping experience.

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Tim was awesome! He was very patient and knowledgeable. Friendly with our 2 rowdy kids we had to bring along, and gave us an exact quote before finalizing anything so that we didn't have any suprise charges at the end. I didn't get to tell him thanks before leaving he and my husband to finish everything, so if you're reading this, thank you Tim!!

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Tim was very patient with us and was very knowledgeable. Not pushy very goo experience

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Sterling was great and very knowledgeable!

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I was happy with the service and friendliness of the staff at Ashley Home Store. I’m sitting on my new chaise now and love it! Way better than buying online! RJ went above and beyond to get the price I needed. I would definitely recommend them!

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Just moved to Prescott and needed a full house of furniture. My confidence was very low, but a salesperson named Joni helped me and he didn't leave my side for the 2 days I was there. I changed my mind a lot, but she never let me walk out without feeling good about my decisions. I really appreciated her. Also, Chas the manager had some good input on bundling for a better price. I need a few more thing and you bet I'll be getting them at Ashley. What a great experience. Very good prices, I might add.

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Great place to do business. Great selection, friendly knowledgable staff and fair pricing.

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Worse furniture. Very cheaply made. Customer service was even worse . Took from feb till June to get them to agree to take back there damaged sofa . They wanted to keep sending out replacements which turned out to also damaged . Then took them a month to cancel the bill. Stay away from this company. Also latter we saw same couch for $5.99 at Pruitt’s. Ours was original cost before there so called sale $2.200 we paid 15..

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Sales Rep was very helpful and able to answer all of my questions. I will continue to go to Ashley's for my furniture needs.

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