Ashley HomeStore Prescott, AZ 86303

Ashley HomeStore Prescott, AZ


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today

Customer Reviews
3.9 Star Star Star Star
(254 reviews)
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Lisa was very nice. The furniture is lovely, and priced right.

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Friendly staff. Beautiful store. Great prices.

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Great store, great selection and great service! Chez the manager was especially helpful. Delivery was prompt and on time. We'll certainly be shopping at this store again.

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Thank you Lisa for helping me pick out a gorgeous patio set and Tempurpedic adjustable mattress! I received delivery within 3 days and the guys put the set and mattress exactly where I wanted it! I’m looking forward to the outdoor summer bbq I will be throwing (very soon) and couldn’t tell you how much I enjoy my tempurpedic. The adjustable works great to get out of bed or when I want to sit up to read at night. What a life saver especially for somebody who’s had back issues. Will be back to get my living room leather recliner set!!!!!!

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Great prices. Great delivery and setup

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Visited Ashely’s to purchase a sectional, I was Welcomed with a warm welcome from Crystal! She helped me look at different sectionals and took her time to help me find what i like. She explained their delivery and financing services. Her main focus was finding something that fits my need. I recieved an excellent service and i wasn’t rushed to buy a sectional, that’s what made me do business with Crystal! Make sure when you go there you ask for her :)

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Huge showroom with lots to choose from

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Paige was awesome! so quick and easy to get my kiddos bunk beds ordered. Thank you!!

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Great place to do business. Great selection, friendly knowledgable staff and fair pricing.

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Tim was awesome! He was very patient and knowledgeable. Friendly with our 2 rowdy kids we had to bring along, and gave us an exact quote before finalizing anything so that we didn't have any suprise charges at the end. I didn't get to tell him thanks before leaving he and my husband to finish everything, so if you're reading this, thank you Tim!!

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Sterling was great and very knowledgeable!

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Tim was awesome! He was very patient and knowledgeable. Friendly with our 2 rowdy kids we had to bring along, and gave us an exact quote before finalizing anything so that we didn't have any suprise charges at the end. I didn't get to tell him thanks before leaving he and my husband to finish everything, so if you're reading this, thank you Tim!!

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Sales Rep was very helpful and able to answer all of my questions. I will continue to go to Ashley's for my furniture needs.

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Recently bought a $900 mattress. While discussing this mattress my husband asked if there was a 90 day warranty. We were told No. After 2 says the memory foam top on the mattress is like mush and no support to my body. My back and hips have hurt since the second night I slept on it. VERY UNHAPPY AND DISAPPOINTED with the mattress. Would not recommend buying from Ashley, as I have no recourse but to sleep on a mattress that seems to be less than superior quality and no warranty!!!

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I have never written a negative review but here goes....I want to say first that Sterling was a great sales person. I have had negative encounters with all management. On the day that I purchased Mattresses and a couch, the management was rude and snarky. I came in, found what I wanted and had to leave for a few hours. When I returned, Sterling was at lunch and I was told that I had to wait for him to return. Then another salesperson tried to help me but pulled up completely different prices than I was quoted. I was sent across the store to find my account number which was written on a piece of paper by the person behind the desk and I was told to find my sales person and give it to him. First I didn't recognize the new sales person and it is a big store. Finally I found him. We continued to recreate the purchase. After about 30 minutes Sterling returned. There were problems with the system. I was told that everything could be delivered within my schedule. Then all of a sudden they had to make a separate phone call and then I was told how busy they were. I asked the manager about another problem I was having with furniture I purchased at the Flagstaff store (which is closed) and he was less than helpful Today I realized that the couch was too long for my space. On the back of my receipt it states that "a refund of 100% of the customer's purchase price will be issued to the customer for a cancelled order prior to deliver by calling the AFHS from which you purchased." I called the store and was told that I have to personally go to the store to get a refund. I don't live in Prescott. What a pain. I will never deal with them again. Not enough time in the day to jump through all their hoops when I can go online and get what I need without hassle or rudeness. Oh and did I mention how rude and disrespectful the "manager" was on the phone. :(

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