Ashley Store Queen Creek, AZ

Moving to a new area and starting all over with setting up a home (yes, a home, not just a house), it can be a daunting task. It would be even more stressful if the folks you encounter are pushy and only in it for the sales. Having visited a few furniture stores in and near Queen Creek, Arizona visiting the Ashley Furniture store in Queen Creek turned out to be a very pleasant surprise. The first purchase we made was for bar stools as we had absolutely no chairs to sit upon. Upon visiting the store, I was greeted by Bernadette C. She was very kind and allowed me the "freedom" to look around instead of hovering over me. When I had a question, she was easily available to provide guidance and answers. When it was time to place an order, she didn't balk at the fact that at this moment in time, I was only interested in the bar stools and nothing more. A few weeks later, living with just the bar stools became not so fun. A new home, with no other furniture became frustrating so off to look we went. After looking on line, and visiting a few other furniture stores, we ended up back at Queen Creek Ashley. We were assisted by Aggy and Davis. Again, we were provided the option of being escorted around while we viewed or, the freedom to look, touch and sit on various furniture pieces and to discuss amongst ourselves on what we were looking for and freely discuss our thoughts. Both Aggy and Davis were around to answer questions throughout the visit but the selection was tempting enough that our original intent was just to find a small dinette set and now I was oooing over a family room set up as well. No pressure sales felt....we said we would think about it and be back. Of course, being excited as I was, and wanting to set up "home" they wanted to help. Not just in getting the sales but in truly helping us find the best deal possible for the pieces we were interested in. They informed us of the summer in-store special pricing (up to an additional 25% off any purchase) and even provided us with initial numbers on cost. This gave us something to work with and think about and off we went home to think about it. Of course, in my excitement, I did not "hear" the part of 'up to an additional' - my ears only heard the 'additional 25% off any purchase'. That in itself can add up to a huge difference and in our case, in the end, it did. I ran back home & started piecing together what I wanted the most and got hubby to agree to just the dinette set for now. In the end, I ended up with the dinette & the sofa set as shown in my picture. What was the final deal to convince me to buy all those pieces now versus just getting the dinette set? By the time the hours flew that day, it was heading into evening hours & both Aggy & Davis left for the day. The manager, Mike Lapena, offered his assistance to answer any other questions I had. I shared with him that I truly was excited over the items I picked out but that we just weren't ready to spend that much money on the items as just having moved to the area, there were much more pressing things that needed to be addressed - like getting a washer, dryer, etc. Basic needs that we take for granted living here in the USA. Here is where Mike offered his insight. He provided options on what was "important" in the items we selected. He truly showed interest in me as a person and I wasn't being treated just as a potential sale. Mike honored the summer sale discount on every piece I ended up with. And, he made me feel like being new to the area was important to him that he offered insights on where to shop for other things and restaurants to try. Our conversation went beyond furniture and I have to say, this was truly refreshing! With Mike's kindness and guidance on having the furniture delivered versus us driving to the warehouse to pick up the pieces and having to schlep heavy pieces between myself & my husband, well, let's just say that Mike truly needs to be commended for showing his team that making people feel valued truly made a difference for us! Thank you Mike & team!

Such a clean, beautiful storeroom, very welcoming and efficient. Ben was super helpful with finding the bed we needed to preserve our marriage and help our back pain. Amazing financing options too - we will never buy furniture another way again!

Ben helped us find the best possible bedroom sets for our rooms.

Go see ANTHONY. He price matches everything and will give you 40% off. He finds some obscure place on the web and just matches prices. My neighbors went in there and also got 40% off! Do not pay the regular prices as he said those are not real. Thanks Anthony!!

Ben was great! Super helpful in a genuine, no pressure sales type of way. I came in to the store, knowing pretty much what I wanted after finding it online but wanted to see it in person before making the purchase. Ben directed me to exactly what I wanted, but also allowed me to roam the store just to make sure there wasn’t something I liked better. I am really happy with our purchase and the quick delivery is an added bonus. So nice to have this Ashley right in our own neighborhood. Thank you Ben, I appreciate the help!

I had an absolutely phenomenal experience at the Ashley Furniture in Queen Creek! From start to finish, Ian, the salesman, went above and beyond with his exceptional customer service. His patience, expertise, and dedication to helping me find the perfect pieces were truly outstanding. And a big shoutout to Mike, the manager, whose friendly and courteous approach made the whole process smooth and enjoyable. If you’re looking for top-tier service and a fantastic shopping experience, this is the place to go! Five stars all the way!

Like most Furniture sales you are important customer up to point of sale, then after that good luck trying to resolve any customer service issues you have. Purchased a extended warranty the day I bought my bed and frame but since I paid with my de it card and not financed the warranty they kept saying I never bought a warranty, even after providing proof via bank statement I'm still getting a run around trying to get refunded for pointless warranty. DO YOURSELF A FAVOR DONT BUY FROM ASHLEY! Unless you like getting put on hold for ridiculous long wait times and then trying to communicate with a CS rep that clearly is not based in the US and then the CS reps get mad at you because you keep asking them to repeat because their English is horrible..absolutely worst experience ever with Furniture purchase! Don't waste your money and certainly not your time!

Stopped in the check out some couches, and was greeted by Ben. Real nice guy. We aren’t ready to buy yet but he was very helpful without being annoying at all. Super nice, would definitely come back just to buy from him. Rare to have a guy like Ben in sales now.

Bernadette was amazing! She was super helpful!! Thank you!

I just recently moved and I had to get a bunch of furniture. I’ve never been to Ashley but Roman was a huge help! He definitely made it an easy experience and answer any questions I had. 10/10 would recommend :)

I WANT TO SAY FIRST OF ALL THANK YOU SO MUCH MS. AGGIE SUCH A WONDERFUL LADY VERY HELPFUL AND I WILL BE BACK, BECAUSE, OF, MS. AGGIE.

I came in for missing part on a recent delivery, it was my sales reps day off. However, Aggie was here she resolved the problem instantly and she was great to work with.

I am super disappointed in how everything went AFTER the sale. Leading up to the sale, of course everything was great. They did what they could to make sure they made their sale. Now I am grateful because I did get the couches that I wanted, but I am super disappointed how everything went after the sale was made. We purchased our couches yesterday and told them we would come to pick them up today after my husband gets off work. She did warn me that there would be only one warehouse guy after 4 o’clock. So I made sure to bring two people with me to help. She told us that our couches would be taken off of the floor and wrapped up in the warehouse ready for us to pick up tomorrow. We show up today to pick up the couches and they are still on the floor surrounded by all of the other furniture. There is no warehouse guy to help us. They took us to the back to grab the two furniture dollies and watched us load everything. Once we got out to the side of the building with the furniture, they took the dollies and closed the door behind us. Our furniture wasn’t wrapped or even ready to go at the back where it was supposed to be. I just felt like everything was a little bit unprofessional after the sale was made. Doesn’t matter if I spent $4,000 or 10,000. I still feel like my furniture should have been taken off the floor and at least ready to go. At least that’s what I was told was going to happen. The sales lady was probably 70 years old so I did not expect her to have to do anything, but there was a warehouse guy supposed to be there and either he left or did not want to offer help. I guess that’s what I get for expecting a bit of professionalism and follow through. It truly felt like “ok we have our money, get your s#!t and get out”

Ben was flexibly with our needs and answered all questions, while being patient with our decisions.

I had a fantastic experience at Ashley Furniture. Ben was welcoming, knowledgeable, and attentive without being pushy. He took the time to understand what I was looking for and helped me find the perfect pieces to match my style and budget. Thank you!

We just got done shopping for a whole apartment and I must say Roman was absolutely amazing and SO patient. He worked with us to find the best furniture that matched what we wanted; even taking off a draw so we could carry it around and match it! Not to mention we had 3 kids that he engaged with and waited patiently while we tried to wrangle them. I recommend asking for Roman Yslava specifically (he also knows mattresses really well!) because he gave us the best deals and experience.

Roman was amazing! Helped us furnish our new home while dealing with our children, great service!

Buyer beware! Stay away from Ashley Furniture. My research now is showing class action law suits and i can see why. I purchased a couch in 2022 and when delivered the feet had been damaged. Ashley was called immediately and new feet were ordered and put on. The couch has not held up as the warranty said it would. Almost 3 yrs later I purchased a bedroom set and recliner when I went in to the store and questioned the wear on my couch. I was told it was under warranty and an easy claim would fix the issue. I thought they were being kind and helpful. Boy was I dumb! The bedroom set was damaged by the delivery men and I watched them drop the recliner out of the delivery truck. I contacted Ashley Furniture immediately and let them know about damage again. I showed patience again and believed damage would be addressed however now 3 weeks out i have had no resolutuon and have asked to return the items due to poor communication and loss breach of contractural agreement of purchasing undamaged furnature with delivery. Ashley Furniture just keeps saying they are talking to their corporate people who say they are emailing me despite requesting a phone call. I have not received any emails except the ones for marketing and ones from the store. Clearly they are pushing this out to avoid taking the furniture back. This situation will clearly lead me to either being stuck with damaged good, fighting them in court and lots of wasted time and money! Go elsewhere and be smarter than me! Update: furniture was piacked up but they did not include the mattress pad that was $300. They then did not refund this or the set up fees, delivery fees, and taxes as they said they would which resulted in them still owning me over $500. This has been a long hassel..please dont buy here. I'm still fighting 3 months later and am told I will need to wait another 45 days.

Ben and Corey did an outstanding job at helping us with our dining room table and mattress shopping! They are very knowledgeable. We will definitely be back!

Ronald was great to work with. No hassle but a ton of help

Ron was fantastic. Knowledgeable and patient, he made the experience seamless. We will be back for more 100%. Thanks again!

Ronald did amazing

Robert and Jared were excellent. They took their time answering questions that we had and helping us find the best mattress for us. Thank you!!!

Highly recommend! In and out! Ben listened to exactly what we wanted. This was the easiest purchase we’ve made!

I purchased a recliner a year ago being a big guy I asked the salesman to show me a recliner that can accommodate my body type he showed me a oversized recliner sat in it and it seemed comfortable. So I purchased it and within 6 months I had issues with the foot rest not going up so called the warranty lone they sent a technician to fix and it worked for about 5 months. At this point I'm getting frustrated called the warranty line again and again they sent another technician he proceeded to tell my wife that this chair wasn't made for bigger people so I called to see about a refund or a different recliner and was told it would take 72 hours to decide Ashley furniture direction for handling this situation. I didn't hear back after 72 hours so I called and they said they were still determining the case it's been 2 weeks no answer so I'm assuming they don't want business in the future so unfortunately I will have to throw out a chair that has barely been used and purchase from another furniture store. So I highly recommend that you look in another direction before purchasing at Ashley furniture.

Worked with Roman, we had a great experience. Shopped at several different stores and landed at Ashley’s in Queen Creek. I recommend working with Roman. He did an excellent job, was not a pushy salesman and gave us the best deal in town in less than an hour. After 2 full days of shopping we are glad we ended our journey at Ashley’s of Queen creek. We recommend the Emilia leather sectional.

Ask for Roman!! Not only did we find our perfect couch (Amelia leather sectional), but we had a chance to work with Roman who was nothing short of exceptional. He was attentive, relatable, knowledgeable and just an honest consultant who has tbe customers best interest in mind and made the process so easy. It’s always nice when you find someone who is willing to go above and beyond and is eager to answer questions. This specific location stood out compared to the others. Thank you!! We have found our go to furniture store and salesman.

Nathan was absolutely fantastic! Bought the Larce sectional and could not be any happier with my purchase! Thank you Nathan (Nate) at Ashley’s furniture in Queen Creek!

Roman was patient, thorough and full of knowledge. He helped us through tough decisions to make the best decision and beautiful furniture for our family. We felt no pressure and felt very supported through the process. Thank you Roman for being ReMarkable!

World class customer service quality provided by Ronald Osorio!

Great service, very helpful

Our sales rep Ronald was very helpful and friendly, it was a great experience shopping here!

Ronald was a huge help to us with finding furniture for our mom’s new house. He made the process smooth and are excited to see the furniture in her house. If you swing by Ashley, ask for Ronald.

Aggie at Ashley Queen Creek went above and beyond helping us to complete our purchase even meeting us taking few hours from her personal time, we had a great experience and I highly recommend Aggie if you want professional advice and service. Thank you Aggie 🤓

Wonderful time. The full experience was quick and easy. Ronald O. was very professional and proficient in his knowledge and was able to find exactly what I needed. Everything was done in a timely manner. He also made me feel welcomed. My needs were met and I will be definitely a repeat business.

Incredible Service and Selection. We had a great experience at the Ashley Furniture Store in Queen Creek. Aggie guided us through the selection and sale process with her considerable knowledge of the styles and selections available at Ashley. She took the time to lay out the dimensions of our rooms on her tablet helping us understand how the pieces we were selecting would fit together. She was very helpful answering all of our questions while quickly checking inventories and delivery times to help us plan around our busy schedule. She was a refreshing contrast to other stores we were shopping to furnish our new home. We were on a tight schedule to meet friends for dinner that evening and she was able to quickly execute sale and delivery of the many items we selected as we worked our way through their impressive selection. Aggie made herself available by phone after the sale to help coordinate pickup and delivery on items that weren't locally available yet. We were able to find many items at the Queen Creek Ashley store that we couldn't seem to find at other stores we were shopping. Aggie made the entire process enjoyable with her pleasant, professional demeanor and efficiency answering our questions and helping us make the right selections. This store will be our first stop as we continue to furnish our new house, knowing that Aggie is there to help us through the process and even after the sale making sure everything is just right. Great team, great selection great service. Ashley Furniture Store, Queen Creek, Arizona. Ask for Aggie...

Aggie was super helpful. She helped my wife find a bed and a dresser that could be delivered quickly. She was a joy to work with. ** Update ** We were blatantly lied to. We were told we had 72 hours to report any damage. However, if you use their fast delivery service it voids that warranty. Now we are stuck with a damaged piece of furniture and Ashley’s warranty department claims because “we” (the delivery service) picked up the furniture directly from the warehouse they are unable to fix the issues. If we had been told that the furniture was not under warranty if delivered by their “delivery guy” we would not have used that process. DO NOT BUY FURNITURE HERE.

This is for the Queen Creek location. Ronald was AMAZING. Never pressured us into buying what we wanted or needed. Made the process as painless as possible.

At the Queen Creek store we worked with Ronald (Ron) and he was AMAZING

Ronald

I recently purchased a couch at Ashley Queen Creek. My sales rep was Aggie. She was amazing and so professional. A great time while she was showing me the different couches. Definitely look for or ask for Aggie if you go to Ashley Queen Creek. I'm always happy with the selections at Ashley furniture. My go to furniture place.

Was told by salesperson when placing order that our patio table would be coming end of March. Called today to check status and was told today not until the end of April. Yet payments are required on this and we haven’t got all our items. Beware with the sales people at this store when told item can be direct shipped. They tell whatever is needed to make sale.

Aggie was amazing she went above and beyond she listen to what I wanted and helped me find the prefect living room set! If you’re looking for furniture I recommend the Queen Creek location and ask for Aggie!

Aggie was awesome. She very politely walked up and introduced herself and asked if she could be of help. Not at all pushy or overly eager to make a sale. Walked me through the store and showed me several options on sectionals and materials. We also found some bar stools, an accent shelf, and bedside lamps to round out the sale. Has been great at keeping me informed of delivery and any items that maybe late. I'll definitely come back to shop with Aggie.

Ronald was a pleasure to work with ! Super helpful and not pushy ! Thank you so much!!

Really nice salesman. Only took about 20 minutes to buy a coffee and end tables.

Ronald is great!!

I’m not usually one to leave bad reviews but we had the worst experience with purchasing furniture from here and would not recommend to anyone. After an extra piece was ordered for our couch we set up a return (no big deal). They did not show up twice to pick it up, wasting hours of our weekend waiting. We went in person to speak to a manager to which the manager ensured us it would be picked up in 3 days. We also never received the rug we ordered and asked about that and the manager stated it was delayed. Again, those things happen but we were never contacted about it. Saturday comes and once again, no phone call, no show to pick up the extra piece. Once again we go down to speak to a manager. It was a different manager who was very kind and apologetic(the only reason I’m leaving 2 stars instead of 1). We asked about the rug and it had been delayed AGAIN…zero communication to us about this. We ended up cancelling. It’s now been weeks and still no refund for the returned and cancelled items. Trying to call the service number is absolutely useless as well. Overall, very disappointing and wish we would have purchased our new set from a company that cared about their customers.

Quality of the furniture has been horrible. After only a few months wood is cracking. I went into store and the guy told me I had to submit my claim online although he couldn't tell me how and couldn't find it himself on the website. I go home and get on the website where it clearly states the retail store where I purchased must submit the claim. I called the store and a nice girl helped me with the claim - the reason they get 2 stars.

Thank you, Ronald, for your help today and for taking care of what we were looking for. 🥰

Ronald was very helpful and very professional. No pressure just honesty and wants you to be happy

Thank you Ronald! Great customer service!

Ben was great, answered all my questions

Roman was so helpful in helping us buy our new sectional. He provided information on material that would last for families with children. After seeing him do a scratch test on a specific sectional, we knew that was the one for us as it was best for pets. He took his time, and there was absolutely no pressure to buy anything! If you are looking for anything for your home, go see him. He will provide information specific to your needs!

Roman was beyond helpful and knowledgeable in explaining the furniture in your store, available options and warranties. Eventually brought to our attention the material that is scratch resistant, which was a perfect fit for our house. Would definitely recommend him to friends looking to purchase new furniture.

Ben is an excellent salesman, but don't rely on Cosmo to deliver your furniture on time. It's over priced, and he shows up hours past the scheduled delivery time.

The sales Associate was very courteous and professional, Ron came right to me and greeted me with a generous Smile, gave me the opportunity to look over their newest items and discounts.

We recently purchased a large beautiful sectional during the Presidents’ Day sale. From the moment we walked in Aggie was outstanding! She was knowledgeable, shared great information and then let us look around independently and checked periodically when needed! When it came time to purchase, she was very efficient to ensure accuracy of the exact pieces, process everything ant the best price and coordinate quick delivery providing very clear details and even her direct contact info. We were traveling the day before delivery and the email link wasn’t working and she took care of everything The best part was she followed up to ensure the delivery all went smooth. So refreshing to have such personal service during and after the sale and delivery which was great by the way! Thank you Aggie! You are a gem!l and we will definitely be back!

Ronald at the queen creek location gave me a great experience shopping! Thanks so much!

Awesome experience! Ben and Cory knocked it out of the park!!! Thank you.

Excellent cs experience with Bernadette Cesare! Kudos for fast service!

Ronald helped us out today! Great customer service will be recommending him to friends and family!!

Ben was such a pleasure to work with! 10/10 experience! We will definitely continue to come back and make future purchases

Ronald was wonderful! Very helpful.

You can tell the furniture is really cheap and one of their employees, Alex, was extremely rude to my husband.

Davis was fantastic. He helped us coordinate furniture for our new home and he was so kind. So thrilled with the customer service.

Aggie was great to work with. She listened attentively to our requests and helped us find the perfect home accessory. Highly recommend this salesperson!

Ben was THE BEST! Super helpful!

I bought some stuff from the store . Robert helped me . I had great experience with him . His very kind , thoughtful and professional. Thank you Robert !

Ronald is awesome.

Had what we were looking for. Price was right. Ronald was a fantastic salesman.

We went to the queen creek Ashley store and our salesperson Ronald was extremely helpful and patient with our decision making. We got a beautiful dining set.

Cory was or sales person very knowledgeable about everything. We are very picky, selection was great and we found d everything we were looking for and more.

Absolutely horrible experience with the furniture set up. My partner and I had purchased a couch with the option of having the furniture set up upon arrival, we had called and verified 4+ times leading up to the day of delivery. But when it was dropped up, we were told that it “wasn’t the delivery people’s problem” and the furniture was left outside. After hours of phone calls and trying to do THEIR job for them, we were able to get the warehouse manager to come at 7pm at night, just to find out that he was home prior to the call because no one from the store contacted him. This was the WORST EXPERIENCE!! After all that, Ashley Furniture is now trying to charge an extra $900 but has yet to give an explanation. DO NOT GO HERE!!!

Ronald is great! Great service, very fast and friendly! Mike floor manager is amazing!

Ronald was amazing! He gave us space to make our decision but was always nearby to answer questions or tell us a little more info. Ronald was very knowledgeable about all the furniture and was able to answer questions. Ronald never made us feel pressured and was truly a joy to work with!

Ronald was outstanding!!!! Wi fi needs an upgrade.

Ronald is the best!! I wasn’t disappointed at all !

Ashli was great! We had a wonderful experience.

We just purchased a couch and had an awesome experience. Ashli was super helpful and we didn't feel pressured to buy like we are used to with other sales personnel. Highly recommend!

Ben and Jared were so helpful and knowledgeable when I was searching for a mattress and adjustable base. Ben spent hours with us while we tested out different mattresses from top of the line to the Ashley brand mattresses. He answered every question I had and explained the quality of each one and what differs one from the other. I never felt a pushy sales tactic at all and it was a very comfortable experience. Once we had our decision on a mattress and base Jared was able to get us a great discount on the base. Thank you Ben and Jared for your time and a great experience!

We came to Ashley’s in Queen Creek and Ronald was amazing!!! Great experience for the second time!

Really awesome workers (especially Ben) and amazing service more than helpful!!!

Great job. Very friendly.

Ronald was very pleasant to work with and very efficient when purchasing our furniture. I appreciated the transparency and the ability to answer all our questions. Will definitely be coming back for excellent customer service.

Ben was a super big help!! I came in to get a dresser and left with a frame and mattress on top of getting the dresser. All the staff were extremely friendly and personable too.

Ben in Queen Creek did a great job helping us!!

I had the pleasure of working with Ronald in the Queen Creek location. He made everything easy and simple and guided me to what I needed! Highly recommend.

Received by a warm greeting from Ronald O. He showed us straight to the sectional we been looking for. Gave me and my husband space to discuss on our own never felt pressure to buy. Very nice and knowledgeable and answered all our questions.

Ben assisted us in finding our dream bed!

Queen Creek - Ronald was absolutely amazing!! He wasn’t pushy at all, which was super nice, but was very informative. He answered any questions we had, and even helped up decide on a mattress to go with our new bedroom furniture!

Ronald was very friendly and answered all of our questions! We will definitely come back to Ashley and specifically look for Ronald!!

Ben and Mike were super awesome! I will only shop at the queen creek store! I couldn’t have asked for better customer service. Thank you, Ben and MIKE.

Ronald was amazing to work with! Got me a couple of deals and gave me a couple of good laughs! Phenomenal man!

Great experience. ….Ron provided excellent service

I stopped to look at recliners... Mike the mgr assisted me in making sure I got exactly what I wanted ... He even pretended to sleep in every one I looked at... As soon as I heard him say "yah" I knew we found the right recliner... Thank you young man... Ashley not only has the best furniture but their employees are REALLY real good... Linda W. a satisfied customer

Ben is very helpful and patient.

Ben and Mike were VERY helpful with assisting me picking out furniture. 10/10 Recommend !

Ronald was very helpful and informative. It was a pleasure to work with him.

Ashli Whitten was our sales associate and she was great! She was very helpful, very knowledgeable and she went above & beyond to give us great service. Thank you!

We loved going to Ashley Furniture. It was a pleasant surprise. We had gone to another furniture store prior to coming in and the customer service here was top notch, can not compare to the other store. Ronald was amazing. He really took care of us, helped us decide without being pushy. He is was amazing 10/10 recommend.

Went into the store looking for a new sectional for our living room. As my husband and I walked in we were greeted by Ronald. He was great! He made sure to help us find what we were looking for and made the whole process a wonderful experience for us!

Ronald at the queen creek Ashley made our experience smooth sailing! He was a pleasure to work with.

Ronald Osorio was amazing! Never pushy and worked with us to get the best discounts. Very friendly and gave us our space. Best experience in sales we have ever had! He's our salesman for life! Furniture is beautiful as well.

This store was very helpful! We were able to find our table and purchase within 20 minutes. Ben who helped us was super helpful in the ordering process and made things simple.

We came and found the perfect dining table for our new house with the help of Ronald. The experience we were provided from the moment we stepped in the door was exceptional. We will definitely be back for future purchases.

Great experience today, just bought a bunch of furniture. Ronald was our floor attendant and did a fantastic job. Would highly recommend.

Ronald was awesome, not pushy but very informative

Ronald was amazing! Very attentive, has great product knowledge, and extremely honest! Will be coming back!

Ronald was great! Patient while we evaluated all the options. He didn’t push and gave us that ever important space while we discussed each piece. Ask for Ronald, you won’t regret it!

Robert was patient, knowledgeable, and helped us consider all options. We had many combo choices and ultimately found something we are very happy with. I thank him for his time with us today!

Ashli was great. Very knowledgeable about mattresses and couches. Would use her again and our friends bought from her and they were very satisfied also.

I had wonderful customer service from Ashli she was very much educated on mattresses

Ronald was absolutely great in explaining facets of the selected furniture & a pleasure to work with!

Ronald was fantastic. He spent a lot of time with me and I was very pleased.

Robert the salesman was extremely polite and helpful ask for him. Jared the sales manager took care of a return for me no issues. Highly recommend this store the whole staff is excellent.

I couldn’t be more grateful for the wonderful service at this store. Ronald was incredibly helpful and took the time to guide us every step of the way until we found exactly what we were looking for. His patience and support really made the experience enjoyable.

Ronald was incredibly helpful at the new Ashley store in Queen Creek, AZ. Buying a new leather sectional for our family was a breeze.

Ben was very patient and helpful!

Ben was very helpful and was able to give us a better deal than expected. We also appreciated them doing two seperate deliveries at no additional cost since some items were out of stock and wouldn't arrive for several weeks. However, after having our love seat for about a month, I decided to go a different route and changed mind on the love seat. I contacted the store to see if we could return the item as it was brand new and never been used. I was upset to be informed that they do not accept any returns. So make sure you love all the items before purchasing. Also we had several issues with items being damaged or not set up properly when delivered so we had to wait for a tech to come out and fix it. Not sure I will return to Ashley for my next couch (since I want to replace the one we purchased here). Their sales team is great but after purchasing, their customer service/delivery people don't seem to care, once they have your money.

Ronald assisted me with all my questions and allowed me to browse the store with no hassle. Ronald was very personable. He was not a hounding salesman but rather someone you wanted to share your thoughts and catch up with.

Ronald was very helpful

Very helpful and pleasant!! Can’t wait to get our furnishings!

Ben was great

Ronald was very helpful, he was very informative and it was easy to make decision

Ben was super helpful and knowledgeable. Helped us find the perfect stools for our table! Would definitely recommend going to him if you need furnishings!

Fantastic and very helpful !

Ronald was fantastic, very personable

Ronald was an amazing assistant and very helpful in finding the right stuff within our budget

Ben was amazing

Ben was super helpful!!

Ronaldo was our sales he did a god job explainig all the details and prices of our new furniture the Queen Creek location

At the queen creek location on Ellsworth by the Costco Ronald was amazing very helpful. Let us have our space to shop around.when needed he was there. Jared as well was very helpful. They both went above and beyond to help us and make the shopping experience worth coming back to get more things in the future!!!

Ronald at Ashley furniture in queen creek is the best

Ben is the salesperson you want to work with. Came in looking for a recliner. I had a hard time choosing among a big selection. Ben was patient and knowledgeable. I picked out the chair I wanted and ended up buying a beautiful coffee table as well. I had a Grade A experience.

Ashli has been exceptionally helpful, friendly, and knowledgeable. Everything happens as she says it will and the delivery was seamless! Highly recommend!!

We went to order a bedroom set for our home in Pennsylvania. Ashli the sales young lady helped us make our wish list knowing she would not be making any sales from us that day. But she still took her time to help us. She helped all the way to get our order to the Pennsylvania store. Thank you Ashley. Definitely a wonderful experience.

Ronald was great. Showed us several mattresses. Bought one on the spot.

Fabulous 🌻

Ashli was super helpful/ knowledgeable in helping me pick my new mattress ! 10/10 recommend this store and working with Ashli !!

Ben and Ashley were fantastic helping us select the right Tempur-pedic bed replacement. I would recommend them to anyone.

Great job and fun!

Cory was amazing! He was so helpful today and made our furniture shopping experience smooth!

Cory was absolutely amazing! He was extremely helpful and very knowledgeable about all the options. Highly recommend this Ashley Furniture!

Ashli was incredibly helpful and kind during our purchase! Highly recommended

Ronald was great!!

Ronald was very attentive and helpful....Thank you. Will shop here again.

Ashli was very great, very nice person With a good attitude I will differently come back! 😊

This store has been awesome for us furnishing our new home, Ben in particular is the man to ask for!

Ronald was a great help with our dining set purchase

Roman was very knowledgeable and explained everything. Will work with him again.

Ronald was amazing! Definitely recommend. Very helpful!!!

Best furniture buying experience at Ashley Furniture in Queen Creek thanks to our store associate, Ronald! He's your guy if you want the best customer service, hands down. He will be the only one we buy from in the future. We're so glad we met you Ron, keep staying awesome!

Ronald at the Queen Creek Ashley was awesome. So patient while I decided what table would work. I really appreciated not feeling pressure or rushed! Great customer service!

Cory at the Queen Creek location was fantastic! He was able to find us the savings we needed to say yes! He was honest and explained the fine print for everything that was being promoted. Had an incredible experience and we will be back when we need to furnish our next project.

Robert and Roman were great!

Ronald was so helpful! Absolutely amazing service.

Roman and Robert were a great team! They made sure we were completely satisfied with our purchase. They made sure we understood the entire purchase process and including delivery and warranty information. We do highly recommend and look forward to taking them up on their invite to return! Great work guys! We are super excited about our new sectional!

Ronald was great. I recommend him. At queen creek store

Ben was amazing

I recently purchased a dresser and a dining set from the Queen Creek store. Ben was very helpful in getting me set up with everything I needed.

Dropped into Ashley about 2 months ago desperate to find something more modern for our tired living room that had fallen prey to millennial grey! Haley our sales associate was a gem. She was so stylish and had great ideas for our room (so thankful I took some measurements). Delivery was a breeze (they have Saturday delivery) and our new sofas looked perfect! She even followed up with a call to ensure that we received everything and it was as expected! We found ourselves back a few weeks later to order a new king bed we saw while there picking out our couches. She made the process quick, easy and was a delight to deal with! We can’t wait for our new bed to arrive!

Ronald was friendly and helpful, he cared about our needs and provided objective.guidance. We will definitely shop Ashley Queenn Creek for future furniture needs!

Haley is amazing!!!

Always a great store. Ronald was fantastic and super helpful.

Cory rocks!

Definitely recommend Cory , he was the best ! Super friend and informative , 10/10.

Came in for bedroom furniture for my son and Roman (Reigns) was very helpful and made the transaction really easy. Even gave us a couple finance suggestions we didn't think about to help us make a decision. Only issue was the system printing our paperwork and time out issues but Roman went and double checked before re-running the transaction to make sure we didn't get charged twice.

We went in to find a bedroom set, and purchased one the same day thanks to Cory’s help! He was extremely friendly, professional, and knowledgeable!

Ron was a pleasure to work with. He knows the furniture he is selling, and was able to answer all of our questions satisfactorily. We will definitely ask for him to assist us the next time we shop with Ashley Furniture, Queen Creek.

Our salesman Ronald was awesome at the new Queen Creek store!!! Ronald got 5 stars. That was then. This is now. We were notified by email four days prior to our 09/06/2024 delivery that my Grand-daughters bed was on back order. We're still waiting for back ordered items as well as replacement of a damaged nightstand. The delivery date keeps changing for two items. No one can give me answers on the third item. Pictured are damaged nightstand and the parts that we have received of my Grand-daughters bed. This has left a very bad taste in my mouth. UPDATE: We got the foundation, which used to be called box springs, today 09/13/2024 to add to the collection. Doesn't it look comfy? Side rails to come by the 20th. UPDATE: We finally got my Grand-daughters bed delivered and assembled. But some how my order changed name and order number. I emailed and called speaking directly to a human to no avail. My address, phone number and delivery items are forever tied to someone else and their order number. Throw my hands in the air.

Cory is on point! Very knowledgeable and professional! From start to finish our experience was excellent. We’ll be back soon for additional purchases👍🏽

Ronald was absolutely amazing to work with and made sure I followed during every step of the buying process.

Hunter is by far one of the best salespersons I have had the pleasure to work with in some time. He doesn’t try to sell you, rather; he does an outstanding job of helping you buy what you’re looking for and suggests complimenting options. He cares for his customers!! Thanks Hunter!

Poor delivery service. Cancels delivery on their own.

Friendly employees, very helpful. Ben answered all our questions and helped us pick out a wonderful living room set. Thank you!

Ashley, seated at the entrance, was welcoming and helpful. She made our purchase easy by sharing her knowledge and advise in their products. Thanks, Ashley. We will see you again soon!

I entered the store the showroom is nice and clean I was greeted by Ronald who told me about the furniture areas and on the current sales . Ronald was a very professional salesperson .

Roman was extremely helpful, knowledgeable and courteous. Purchase process was best.

Ronald was a fabulous sales person I highly recommend him. Thanks Ron.

Great service from Cory! Great selection. Quick and easy process.

Ben was great to work with.

Ben was wonderful! He helps us buy the rugs we were looking for and he show us some great mattresses. So if we come back to get a mattress, we will work with Ben.

Corey was very helpful and knowledgeable. Not pushy- and did not over sell.

Ronald was very helpful and provided excellent service.

Ronald did a great job today. He thoroughly answered all my questions and gave me the space I needed to be able to make a decision!

Ben was amazing! Patient and explained all of the details as well as the financing offers. No gimmicks or tricks here! Thanks Ben! We will be back!

Loved Denise on the floor. So helpful!!! Looking forward to buying more options. And Michelle was helpful in showing me a piece

Ronald was fabulous to work with! He made everything so easy! Go see him!

I was greeted by sales person Ronald he was very nice and professional. We bought sofa and loveseat also we got the 5 year protection plan. Very happy with our purchase. Ask for Ronald .

Ronald O was the person who helped me on my purchase, he had such great energy and let me take my time in deciding what bedroom set I wanted. He was very helpful look for him when you come into Ashley!

Ben was awesome to work with in the Queen Creek location

Ashley Queen Creek AZ. This location is outstanding great customer service. Ronald Osorio was our salesperson very professional and friendly answered all of our questions and concerns. we bought a sectional we love it!!! also met Mike the store Manager he was so helpful. thank you

I have spent thousands and thousands at this store recently and feel like I've been lied to and manipulated to make the sell. They just tell you what you want to hear. Save your money and time and go somewhere else.

Ashli whitten was exceptional and very professional and was excellent in helping me find everything I needed. 10/10 would recommend

Wed, Aug. 7, 2024, Ben was the best sales person to help us! We were looking at Dining Room Table and Chairs set. I had some I wanted to look at, from looking on the web site, he took us around and showed us all of them. He even carried a chair from one set to another to see how we could mix and match. He was very friendly, and patient with us. Beautiful, big new store, in Queen Creek! Wonderful experience!

Max, Ben, and Mike were amazing. They were very patient and swift. I came in with a problem with purchasing online and Ben handled everything so well. I was in and out in 20 minutes. I will be back!

Ronald was great , good customer service

We have never shop and spent money with such so much energy and excitements. Ronald O. Was the one who greeted us the moment we stepped in and help us find the best deal. Very strong customer service. We would diffinately come back next time and look for him.

Ben and Roman are wonderful, and so very patient and helpful. Great experience every time!

Ronald and the staff at Ashley Furniture were fantastic. Very thorough with all our questions.

Cory was awesome! Very honest, very knowledgeable, and extremely helpful!

Cory helped us with finding new items for our home. He was so patient with my husband and 5 kids. (Including mine and my husband’s indecisiveness.) It was so easy to work with Cory, and he was very helpful with finding ways to to get our shipment fast, as well as pickup’s even faster. Definitely a great person to look for when it comes to shopping for home furnishings!

Ronald Osorio was awesome! He was very helpful and fully explained all the details of what we were looking for in a new sofa set. The fact he spoke Spanish was also a huge factor in determining our purchase. If businesses had more employees like Ronald shopping would be less stressful and actually an enjoyable experience. Gracias Ronald!!

Ben showed me a couple of dining sets this morning. I checked out other places but they couldn’t show me what I was looking for. By mid afternoon I was back buying a perfect 5 piece set. Ben was very helpful but not pushy which I love. I would highly recommend you check this store out when you’re looking for any furniture.

Ben was amazing and super informative with our sectional purchase!

Amazing Ashley Furniture store I’ve been to. This store has great customer service skills, the sales people were all very friendly and kind. Very clean store as well. Highly recommend shopping at the QC store!

Ronald was extremely helpful, kind and great to work with. Also very happy with the products.

I ordered a sectional sleeper sofa from another state to be delivered to our new home in AZ. I had the pleasure to work with Roman who bent over backwards to try to help us work out a date to deliver our furniture given our schedule and circumstances. He was on top of it and was quick to respond to all of my questions and concerns. He definitely has very qualified salesman and customer service skills!

We have gone twice to look at furniture and I have had nothing but a great experience with these folks. Our sale man was Ben and he was great at answering all of our question and with the help of an employee he even helped load up our things in 112 degree weather. Talk about great customer service!

Easy, fast, helpful and knowledgeable salesman. Perfect experience from beginning to end

Good experience

Ben did a fabulous job with finding a chair for us.

This location was amazing, Roman was super helpful!

Colby was amazing

Finding a good couch can be overwhelming, but this location has the best selections! Haley was super attentive and answered all of my questions.

We were helped by Ronald and Jared, and we received excellent customer service! Ronald was especially patient as we walked around the store switching out items on our order. I’ll be back soon!

Ben was of great help to us on our new bed purchase.

Cory and Haily were awesome! We were just looking before our move. Planning everything out. They were very knowledgeable and we didn't feel pressured one bit! We will definitely be back.

Hailey and Cory were amazing! The helped with everything we needed!

Ben was very helpful. I would highly recommend him.

Service was great! Not overwhelming. Very nice sales staff! I would definitely recommend! Ask for Ronald!

We went in to just browse. Beautiful store in Queen Creek. Ronald introduced himself. Even with us just looking he stayed within shouting distance. He was one great salesman. Friendly and knowledgeable. If at Ashley ask for Ronald. I promise you will be glad you did.

What a great experience! This store is new, greatly organized, and filled with great deals. We had a wonderful shopping experience with Ashli Whitten. I told Ashli we were looking for a coffee table and described the theme of our home and she led us to some wonderful options, and we were able to pick the perfect table for us in under thirty minutes (which made my husband happy!) We will be in the market for a couch soon and I can guarantee we will be coming back to Ashley’s Furniture after our great experience. Customer service means so much to us and Ashli has it.

Cory was amazing! He was so helpful to us finding what fit our family needs. We will definitely be back.

Exceptional service, short wait, great price and availability. We will come here next time for our future furniture purchases for sure!! Ron was very helpful!

Great experience here at Ashley in queen creek. Thats all thanks to Ronald great service thanks again

We came looking for a bed and were greeted and assisted by Ronald. He was very knowledgeable and super helpful to help us find exactly what we were looking for. Would definitely recommend and don’t forget to ask for Ronald!

Ronald at queen creek Ashley furniture was great to work with! No pressure while shopping and answered all questions we had. We will be back because of Ronald!

Ronald took exemplary care of our needs. Kept with us and was so kind through the whole process, offering years of experience that showed as he helped us pick the perfect set. So professional and on top of things. Love Ashley Furniture. Quality Furniture. Our previous purchases had lasted us for years. Very satisfied.

I came in to buy a couple of recliners. I was helped by Ronald who was great. He gave excellent recommendations and took excellent care of us.

Cory was a delight to work with on purchasing our new couch. His knowledge on all products was impressive. He took the time to listen and get to know us and reassure us in this purchase.

Ben and Jared were Rockstars at helping us pick out the perfect couch for our home. We will definitely be back. Thanks again for being so patient and helpful!!

My husband and I came to Ashley looking to purchase a new bed. We can’t Thank Mike the store manager for all his help during this process. He went above and beyond to take care of us and we can’t be more grateful! The staff is friendly, personable and very knowledgeable. We would definitely recommend Ashley Furniture to anyone looking for a new Mattress. Thank you again Mike for everything! Your customer service was incredible!

This place is like shopping for a car. The sales person always hovers around you and won't let you just look in peace.

David did a great job of helping me find a power recliner that fit & worked well for what I needed. Excellent customer service!!! Thank you!!!

Here with Robald Osorio, made buying my new frame fast and simple! Will be back and looking for him on my next purchase! 10/10 w mans fr

Excellent service by Ronald at the Queen Creek store. Thanks

Cory showed me and my ally all around the mattress section. Boy does he know his stuff. I feel as though I could sell mattresses myself now. There is no other place or person I would buy a mattress from other than Ashley and Cory. A truly fantastic time, an hour felt like a minute. Truly breathtaking. Give Cory a raise. He better make a thowow an hour!

Cory was amazing! Very helpful!

BEN IS AMAZING!!!! We loved working with him, he gave us our space as needed but checked right in at the perfect time!

David was helpful and great to work with!

Thanks maxine and Tallie for the best service !

Cory was a patient educated friendly great salesman. Excited to get our furniture!

Ronald helped us with our purchase of a new sectional. My MIL ended up also purchasing the same because she needed a new sofa as well. Ronald was patient with us and answered all of our questions and concerns. Took his time to make sure we were leaving with what we wanted.

Tallie was great to work with, love my new furniture!!

Ronald was amazing! He was patient and overall a great help with our requests. We will definitely be back just to work with him again!

Ronald at the Queen Creek location was very attentive and helpful in finding the right piece of furniture we were searching for! Highly recommend this place, amazing customer service!

Ben was super helpful with our purchase. Outstanding customer service and he was very patient was us as well. The process was very easy. Highly recommend this location.

Excellent service from a good salesman. Cory made the experience worth the wait. 10 out of 10

Salespeople were present, but not pushy. I had time to scope out furniture before trying to make a deal.

Good service recommend this place

We had the best experience with Roman, he was so patient with us when we came into the showroom back in January and explained we were just looking for now until we moved out in May. He definitely answered all our questions and was so helpful with every question. He was never pushy at all. You will be treated the same way I'm sure, Thanks so much Roman.

This has been our favorite Ashley store ever! We met Ben when we walked in and he was so great to work with. He really listened to what we were looking for in a new couch and knew exactly what options to show us. We were on the fence about Ashley Furniture but our experience today won us back over as fans. The store is beautiful and Ben is super knowledgeable about their products and services. Highly recommend.

Ronald was immensely helpful in getting us a new dining table! Ron is a great salesman and deserves recognition!

Good customer, especial thanks to Hunter for helping my wife.

Messed up my order completely. Delivered one out of three recliners. This location QC isn’t a warehouse so they said I would have to wait 2 weeks for them to correct their mistake. I canceled my order and I will never be back.

Absolutely beautiful store and outstanding employees. I purchased a temperpedic mattress. I ran into problems that were completely my fault. Mike, the store manager went way out of his way to help correct the problems that I myself caused and he expedited everything when I didn't deserve it. He literally moved mountains to straighten out everything for me and was happy to do it. I haven't seen customer service like this in many, many years. The store itself has such an abundance of high quality furniture, there is sure to be a style for everyone out there. This will be my first and only choice for any furniture needs in the future. I highly recommend Ashley and the Queen Creek location for your furniture needs. You will not be disappointed. Mike, if you happen to read this, thank you from the bottom of my heart 💜.

Seamless experience!!. We were lucky enough to work with the GM, Mike, who was extremely knowledgeable, informative and helpful. We weren’t sure what we were looking for, but needed to furnish 2 rooms. Mike helped us find everything we needed. He followed up to ensure we received everything, and even provided a few additional pieces as suggestions that matched our couches and new rug! 10/10 would recommend!

I had a good experience here. The environment was great! it was also nice and cool inside as well. I was thrilled to find a bed set that accommodated my room and the style was great. I was helped by this nice young man Roman, I believe his name was I suggest his help overall great experience.

Ronald is the best! He allowed me to look and was available to answer all my questions.

Ben was great! Super helpful and attentive. Will definitely be returning.

Ben did an amazing job helping answering all of questions did today! Will definitely be coming back for furniture in the future

Cory helped us pick out our couch for our new home. He was super helpful and we love the new couch

Just got my dream couch for an amazing deal!! It is perfect! The customer service at this location was wonderful!! 10 out of 10 recommend ☺️

Absolutely amazing service wonderful people amazing deals great products definitely go here for your home needs

Cory qas patient and attentive

Love this store, great customer service. Made buying new furniture a pleasant experience. Thanks Mike, Eleyni, and Anthony. So excited to get our new furniture 🤗

Cory was super friendly and helpful!

Bought Furniture from Ronald, friendly outgoing salesperson. Great prices! Go see Ronald Queen Creek AZ Store

My experience here at Ashley was great. Cory Hermsen was very helpful in the search for my new mattress. He listened to my needs and set me up with my new dream space. Mike La Peña, also assisted and answered questions I had with the decision to make this purchase. I was impressed by the professional service and knowledge offered to us by the entire Ashley team.

Ronald at the Ashley’s in QC was so wonderful and had us in and out quickly. Would definitely recommend coming in and speaking to him!

Great sales person, very helpful and very honest.

Hunter my salesperson was amazing! Very helpful, tons of knowledge and great conversation. Definitely much thanks to making this an easy experience. Sincerely, customer for life

Ben and Jared were both excellent and helped us with just what we needed. Can’t wait for our fabulous new furniture to arrive.

David was very friendly. The service was great.

We came in just to look, but had such a great experience working with Ronald that we bought a couple items! He was very friendly, extremely helpful and we will definitely come back to buy more furniture from him! Thank you for a great experience!

Hunter R. Helped us hone in on a recliner for my mother. We are very happy with our purchase!! Thank you Hunter!!

David did a great job!

Love the new queen creek store! Thank you so much Hunter for all your help in the sleep shop. I will definitely be returning because of you!

Shout out to Mike at Queen Creek location for helping us find the right mattress and my dream dinning room table! We love them! Thanks Mike and Ashley team!

Mike and his team are extremely knowledgeable and helpful. I love my furniture!

Thank you for all your help. Our last purchase through the QC store was a breeze and Ben, the sales rep was super friendly and helpful. Thank you again

I am so excited that we finally have a furniture store. This store is amazing not only is the staff so great the staff is friendly and helpful. I am an interior designer and Mike the store manager is just so helpful with everything. He really goes over and beyond for his customers. You have to come visit they have everything you will need to make your home beautiful!!!

First time shopping at Ashley Queen Creek, was greeted by Ronald very professional and friendly. He Helped us navigate thru the store overall great experience, Thank you Ronald.

My second time shopping at Ashley’s and Ronald was great help.

Ronald was great at Ashley QC

Visiting the new Ashley Furniture in Queen Creek turned into an unexpectedly pleasant experience thanks to Hunter, one of their standout sales associates. He effortlessly balanced being available for assistance while giving us the space to browse comfortably. Hunter's respectful, knowledgeable, and genuine approach made our date day shopping excursion truly enjoyable. If you're in need of furniture and excellent service, look no further than Hunter at Ashley Furniture.

Visited the new Ashley location out here in Queen Creek. Greeted by a salesman also named Hunter, who helped me in the Sleep Shop. Sales manager also jumped in to assist & got the deal done. Will be returning for that Tempur Pedic ADJ base!

I had an excellent experience at this store. They had a great selection and outstanding customer service. Hunter R. who helped me was extremely knowledgeable and easy to work with! I highly recommend.

David was awesome and so helpful!

Roman was knowledgeable, helpful and patient with all our questions. Much appreciated

Roman was so friendly and very helpful. He gave us our space to look around but was still super attentive. By far the best Ashley’s in the valley we didn’t feel pressured like other locations. Roman got us in and out of the store quick. Very happy with our purchase. Thank you!

Roman was super helpful and knowledgeable. I would definitely recommend both Roman and the Ashley store.

Roman was very helpful when it came to the purchase of my couches and explaining the protection for the couches will definitely recommend!!!

Everyone was very helpful and they helped me find the mattress I have been looking for. Jared was very helpful in pointing me in the right direction.

Fantastic service from the sales manager and the staff. As soon as I walked in the door I felt taken care of. As a young married couple, me and my wife had no idea where to find quality furniture that was built to last, and finding a mattress is always a nightmare. But as soon as we walked into the Queens Creek location, we felt as if we were walking into a vision of all the possibilities before us, and the sales staff were our personal curators. Great experience.

Love this store! Everything is clean and the staff is great. I would ask for Jared if you’re here. Definitely coming back soon for my next purchase!

The manager Mike was great

Stopped in to look around and I was greeted warmly. I just wanted to look around so I wandered leisurely. I was impressed with the huge showroom and there was so much to look at! I was checked in on and I appreciated the care given. I would highly recommend shopping here for furniture.

Roman and Anthony were super helpful and provided great customer service

Very nice and organized store! Friendly and helpful sales team.

Ronald at Ashley furniture in Queen Creek, AZ was very friendly and personable!! He really went out of his way to understand what we wanted. Appreciate his help in deciding on furniture.

I was very satisfied with my purchase, I received great customer service. Thank you Ron Osorio for answering all my questions & understanding exactly what I needed.

Great experience. I was attended by Ron he was very helpful and made my shopping easier. I’m def coming back when ready

Ronald osorio

Bought a coffee table and end table from this Ashley store. Was told items were in stock and given a delivery date. Two days before delivery got a call telling us items were not in stock and we would have to wait a couple more weeks. After finally getting the furniture the coffee table was fine but the end table had cracked legs. Called customer service and new legs were ordered and send. After a few weeks the new legs arrived and they were cracked worse then the original legs plus they came without the leveling legs. More legs were ordered but they are not in stock so we are still waiting. It has been a total nightmare. What you see in the store is not what you get.

Was very pleased with the prices and mattress selection! Hunter made the choice easy as it was overwhelming at first. He took his time and explained the mattress options with great knowledge. I was going to purchase one online but am so happy I decided to come into Ashley and that I was greeted by Hunter!! Will definitely recommend him and this location!

I recently had the pleasure of working with Mike and Kathryn from your store, and I must say, their customer service exceeded my expectations. I was looking to purchase a desk and sofa for my home office, and they guided me through the entire process with professionalism and expertise. From the moment I walked into the store, Mike and Kathryn greeted me warmly and took the time to understand my needs and preferences. They were extremely knowledgeable about the products and helped me choose items that not only fit my budget but also matched my style perfectly. What truly stood out was their attention to detail and dedication to ensuring I was completely satisfied with my purchase. They patiently answered all my questions, provided valuable insights, and went above and beyond to make sure everything was delivered and set up seamlessly. Thanks to Mike and Kathryn, I now have a beautiful desk and sofa that enhance both the functionality and aesthetics of my home office. I highly recommend their exceptional customer service to anyone looking for a stress-free shopping experience. They are a true asset to your team!

Our salesman,Roman Y., was great. He let us wander around and do our thing without being intrusive. He answered all our questions and check out was fast. Scheduling was quick, and the communication all the way up to delivery was spot on. The delivery guys did a great job and had no problem getting the couch I to the basement. All in all, it was a great experience. We highly recommend Ashley.

What a great store and desperately needed in Queen Creek. Hunter Ramirez was amazing and very knowledgeable!!!!

My wife and I went looking for couches, Hunter was a great help and a knowledgeable resource. Will be back in the future because of his outstanding customer service.

Hunter Ramirez is outstanding at his job. We loved working with him at the Ashley Store. We will recommend our friends and family to go and see him if they are ever looking for furniture. Five stars all the way!!!

I had a great experience at Ashley furniture! Not only is the furniture beautiful, the staff is also awesome! My husband and I had the privilege of working with Hunter while shopping around for a couch. He made the experience more relaxed and provided his professional support. We love our new purchase. Thank you Ashley Store and Hunter! We will be back soon!

Just came into this beautiful furniture store looking for some outdoor patio chairs for my 3 acre lot right outside of Winslow. Was immediately greeted by a handsome young man named, “Hunter”. He walked me through all my options and although I was unable to pull the trigger at the time. I am looking at coming back and purchasing the lovely set Hunter presented for me.

Ronald was a great salesperson, patient, would check in and answer questions and let us explore. Really great experience . Looking forward to our new furniture!

Jared was great to work with. Helped me secure a great price on a couch I had been shopping for. Will use him again

Ronald was an absolute pleasure to work with. Hassle free and was not pushy at all. I would highly recommend coming here and will be a repeat customer.

I go into Ashley frequently and they always have new pieces!! They just came out with so many new colors, definitely recommend checking out their brand new store!

Just went to the new QC Ashley. The furniture is so BORING it's all grey, cream, or beige . No style either. Need to get some color and style.

Walked in looking for living-room suite and Ronald Osorio Sales Associate was willing to help us figure out what we wanted, a lot of patience and time plus his knowledge finally narrowed it down to a happy pick. Comfort, style, color, size, a perfect match. Thanks!

Tallie was so helpful! Fastest purchase at any furniture store ever! :)

Ben and Mike were amazing! They know their product and have wonderful customer service! You can tell they care and the experience was top notch!

See David! He's very informative and helpful

Roman was so helpful and personable! He really helped us out finding the perfect dining table for our new house!

Great selection, Roman was super helpful!

Cory was so helpful right off the bat! I’m moving into my first real apartment and he made picking out furniture a way less daunting task. Affordable prices and helpful staff! I will definitely be back soon to furnish my apartment.

Jared and team were great, the store so beautiful, bright, and clean. Want to continue shopping here. Love that there’s one in Queen Creek.

Ian was great to work with! He answered all of our questions and worked with us in a low-pressure environment to help us find the best fit for us.

Alex Azarpay is very polite , attentive and a good listener . He was not rushing me to buy anything . His kindness and respect made my husband and I comfortable at the store . The store is beautiful and the merchandises are great . Our home will be ready on June and I definitely buy all my furniture from Alex . I will recommend him to all my friends and neighbors . Amazing customer service . Not pushy .

Cory was great knowledgeable and helpful

Excellent customer service!

Cory was fantastic! He showed us exactly what we were looking for!

A positive experience with the sales department.

I highly recommend the QC Ashley store!! We had an excellent experience and the staff was very welcoming and friendly. Mike, Ronald and Ian made our buying experience great and answered all our questions. I will definitely be doing more business there.

David was great!

Ronald at the Queen Creek location was fantastic. He was patient while my daughter picked out new bedroom furniture.

At Ashley recently and was helped by Tallie. She helped me figure out what would fit in my new house and match the aesthetic that I am going for.

Tallie at Ashley in Queen Creek is very patient, sweet, and knowledgeable. Request her if you like a pressure free shopping experience.

David was very knowledgeable and great customer service! Highly recommend.

They were amazing! Right when I walked in I was greeted by Cory and he was just what I needed to help me! The manager also helped me which was cool and they were so friendly and welcoming. HIGHLY recommend this place to get your home furniture! 🩷

Thank you so much for helping us! So patient and polite. We will be back again. Thank you Tallie!

Corey greeted me I let him know I was only looking today would not be purchasing anything today. He did not try to push me to buy anything. He was very helpful letting me know he could save the ones I was interested in so next time I come in with my husband, I will be able to show my husband the ones I liked. The store was very clean set up very well easy to view all furniture pieces.

Tallie greeted us and walked around looking at furniture with us. She was amazing and super helpful. Gave great suggestions and made it painless to look at furniture.. Tallie was helpful, supportive and did a great job. Thank you for your patience

I was at the store Alex Azarpay toured me around, Showed me all of the mattress, pillows and couches. I didn’t buy but at soon as my house is ready I will be coming back to buy from him! Very nice didn’t put pressure on me to buy anything. I recommend him

The manager Mike and salesman Ronald were very patient and helpful while we chose our furniture. We will definitely return to this location!

Alex Azarpay was amazing! Made great suggestions, made me feel very comfortable and in charge with zero pressure. I’m definitely coming back to see him!

I had the best shopping experience at Ashley Furniture , all thanks to Alex Azarpay! They were incredibly helpful, knowledgeable, and took the time to understand exactly what I needed. There was no pressure at all, just genuine assistance. Thanks to them, I found the perfect furniture pieces for my home. Couldn't recommend them enough!

Enjoyed meeting and buying my furniture from Ronald at the Queen Creek store

Ronald was extremely helpful and so kind! Made today’s shopping experience easy!!

Great experience today buying a new bed and mattress! Thank you, Corey & James!

Our experience was amazing at Ashley! The sales rep James, was so helpful, attentive, and assisted us in all the questions we had. We helped picking a couch seamless!

We came looking for pillows and found them! Along the way we also found a beautiful dining table and Corey helped us along the whole journey. He was very patient and friendly with us! Amazing customer service !

David was friendly and knowledgeable. He was very patient and willing to answer all my questions in detail.

Awesome place, Ian is a true gentleman who helped us in our selections with Bed. initially we picked mattress and bed and he gave us very good discount. But to meet our personal choice, we end up buying only BED with them. Still they gave the best price. No push or pressure to pick or buy anything. we shuttled to the store thrice as we are shopping around for beds and comparing the models. in spite of those many trips to the store, he never showed disinterest in his job. Though we did not buy until 3rd visit.

10/10 would recommend! We just bought a house, tossed all of our old furniture and started fresh. We looked at so many different furniture store but we always compared it to Ashley Store experience and quality of the products. Mike was so helpful when we were making our decision. The delivery was prompt and the setup was so nice. We purchased a bed frame, 3 piece couch set, dining table with 4 chairs and a bench and entertainment center. Beyond thankful for the easy going process and experience. Thanks to Mike and the queen creek crew!

They were awesome! Ben helped me find and organize shipping on several pieces which made it an easy process!

Ronald was a great help and did everything he could to help us get the items we needed/wanted after it didn’t fall under the original promotion

Anthony P. At the Ashley store in Queen Creek was awesome! He was not pushy, very kind, patient and helpful.

Anthony P is awesome. Thanks for all the help. We will be back!

Cory was such an exceptional salesman who provided us with so much information. He was beyond kind and courteous. When we’re ready to purchase we will be going through him!

After a few years of making our beat up couch work for our family we decided to take a look at a new set. The Queen Creek Ashley Store has been open for a little over a month now. They have a beautiful show room, and we were greeted by our sales representatives (not a salesmen his approach was more like an old friend) Ronald. Ronald was amazing he was very knowledgeable about the living room sets our family was interested in. His no pressure approach is refreshing, he let us wonder around the showroom and did not pressure us to buy and did not stalk us while we poked around the store. We found a perfect living room set and it happen do be on a door buster sale. Ronald is our Ashley guy from now on. If you find your self in the need for furniture the Hammer family says 5 out of 5 recommend seeing Ronald at the Queen Creek Ashley Store.

Tallie absolutely killed it with helping us choose the right mattress. 10/10 recommend stopping in and going shopping

Cory was awesome, super helpful!

Roman was fantastic and helped us find exactly what fit our needs. Walked out with a brand new sectional coming in a week

Cory was very helpful and courteous. Definitely will come back.

Cory was an excellent salesperson. Very knowledgeable, courteous and helpful.

My first impressions with Mike made me want to return. In Mike’s absence today, Rowell was patient and answered all of my questions in detail. When Rowell had to take care of unexpected business, Jared stepped in, ensured I knew the sales process in detail, and closed the sale to my satisfaction. Each individual is an asset to this company, and would be a great loss to lose any one of them. I expect to be a repeat customer in the near future.

I recently visited this store and was fortunate to receive outstanding assistance from Tallie. She's got this amazing eye for design and knew the store inside out. If you're in the market for furniture and want an enjoyable and personalized shopping experience, I highly recommend visiting Ashley Furniture Store and seeking out Tallie. She made the whole experience fun and easy. Seriously, she's the best! Thank you Tallie!

On the 9th, my Husband and I purchased a couch from Ronald O. at the Ashley Furniture in Queen Creek. When we arrived we were afraid that it would be like every other experience, you know, where the sales guys are just all over you because they want the commission. We walked in and here comes Ronald. We both gave off the "go away, we are just browsing" vibe and Ronald handed us a flier and said "Don't worry, I'm not going to follow you around. If you find something you like, I'll be right here waiting for you". We were both really happy about that. Not to mention, he actually meant it. When we found something we liked we reached out to him. He also let us know that they price match AFW. Not going to lie, the service we recieved was amazing. Ronald sat with us, we shared laughs and little stories. We got a great deal, too. Ronald was by far, our favorite sales associate that we have ever had the pleasure of doing business with. We will absolutely be back to purchase specifically from him. I highly recommend going there even if you aren't planning on purchasing anything. Just go in and browse and say hello to Ronald if you get the chance. He was fabtastic! Thanks Ronald!

Ashley Furniture in Queen Creek! Beautiful and Modern Showroom. Great Service and Great People! Definitely recommend!

John was very personal and professional !! I was greeted by Mike the manager which I have worked with before. He was also very professional and friendly. I had an awesome experience !! I will recommend to all my friends

Awesome experience. Tallie was warm, Friendly and very helpful

Went to look around and see what type of couch we wanted in the future and Anthony P. was very helpful by answering questions that we had and showing us the Tempur-Pedic bed! Didn’t feel pressured, had a good time.

Ronald was very knowledgeable and helpful! Can’t wait until we get our new table!

Very friendly and knowledgeable. Ben and Ian helped us get exactly what we want!

Anthony P was amazing and very professional at helping us with our purchase of new furniture for our new home.

I love my new couches, very great help.

Ian is the best salesman I’ve ever come across, I never felt any pressure from him to buy anything he just helped me find exactly what I was looking for. Couldn’t be happier with my experience working with him.

Ian and Ben are awesome, knowledgeable, and friendly sales guys. Especially enthusiastic about certain pieces of furniture and mattresses especially. Straight forward, not too pushy, nice store. Thumbs up 👍🏻

Worked with Roman and Ben to find a new mattress and had a fantastic experience and walked away with a wonderful Ashley line cooling mattress! Can't reccomend them enough!

David was awesome showing us our options from furniture to beds.

Purchased a beautiful patio and lounge chairs.. super excited! Roman was fantastic to work with and didn’t bother or pressure us one bit! Entire process was painless and casual.. thank you to Roman and the Ashley Furniture team!

Talle was very helpful and friendly

My sisters and I came in looking for a couch, and John was very kind with helping and greeting us at first. He made sure we had enough time to think about our decision, but he also checked in on us and answered any questions that we had. He made us feel comfortable with jokes, and we didn’t feel rushed or anxious. Thank you so much for your help.✌️

Great service and great people. Mike, store manager is awesome. Kathryn is a great salesperson. Both of them have helped me tremendously.

Nice selection and reasonable prices. Anthony P was charming and not pushy. Nice experience!

Ronald salesman, Mike the manager

Anthony P was amazing! Very helpful! Thanks so much!

David was the first smiling face we met when we went in. We were up front with our intentions of just looking for ideas and inspiration and he was more than happy to walk us around and simply point out items we might be interested in. We've shopped at Ashley before but really enjoyed this experience due to David's friendly chatting about life, what we were planning, and not just feeling like we were a sale. Thanks for the great shopping experience!

Ben at Ashley was so helpful and got us a great deal on all our furniture. On top of it he has the dopest Hawaiian shirt. Go see him in Queen Creek!

Ben was great help. He was so sweet and let me daughter run around and be a kid while my husband and I discussed all the adulting things with purchasing!

I had such a wonderful experience buying from Ashley Furniture. John I. helped me order the items I needed and helped me pick out an affordable, good mattress option that wasn't astronomical! John was very professional and his vibe was amazing. He helped me laugh while stressing during moving from an apt. to home. He even gave me a complimentary coffee mug that I had to use the next morning because all my mugs were packed! Would absolutely recommend him to help pick out affordable options that meet your needs!

Good day, I just wanted to share about an awesome experience I had today at Ashley’s Furniture Store off of Ellsworth, I was looking for certain items and I was met with one of the sales reps , his name was David very nice gentleman he was very patient and willing to take the time to go in depth about the items I was interested in, let’s just say that because of his awesome customer service I made my decision to purchase those items and am very excited. So with all of the new homes being built and new families moving to Queen Creek and the surrounding areas if your looking to furnish your home please stop by Ashley’s Furniture Store and ask for David.

Anthony was very knowledgeable about the product, as well as professional and patient when faced with my indecision. Great experience thank you

Had a good experience with Ian here, bought a new bed and mattress here and had a great experience he was very experienced in what he was selling.

The Queen Creek store is beautifully designed and conveniently closer to my house. All the employees are very professional and friendly. More importantly they allow you to look around without being too pushy. The salesperson, Anthony P. was very helpful and knowledgeable about all the products which I very much appreciated. I’ve enjoyed purchasing quality products from Ashley and the manger is running the store efficiently.

Beautiful new store from the entrance, tho the back of the store cleanly put together with the best furniture money can buy. I’m so glad to have an Ashley’s in the area it was along time coming.

This new store out in Queen Creek is so organized and clean! All the workers are super friendly and helpful. The manager, Mike, and the sales rep, Anthony have outstanding customer service!

Ian was very friendly and knowledgeable, thank you again for the great service.

Roman was swag! Very awesome service! 12/10! We bought a couch!

Great experience! Ask for Ronald and Brook! Very Helpful!

Queen creek AZ store Alex was a wonderful very helpful , professional and very polite . Knowledgeable . He made me feel very comfortable. He was calm and not just wants to sell . He gave us an excellent experience . My family and I highly recommend Alex . Store is beautiful and lots of great furniture , mattress.

Spoke with Anthony M. about several items at the store and he was very professional and knowledgeable about the couches and furniture I asked about. No doubt I’ll be shopping here as long as Anthony will be helping me.

When I walked in I was greeted by a gentleman named John. He was very polite and knowledgeable. He helped me with all of the decisions I made. Thanks again John. I appreciate your help. 5 star service.

Tallie B from the queen creek Ashley furniture is AMAZING. She is knowledgeable, attentive, charismatic and guided us through the store while answering all of our questions. Will definitely be back!

I’m so happy I walked into this brand new Ashley’s store the staff was amazing and the store manager Mike was helpful with any questions that I had. The showroom was immaculate and there was so much to choose from. I got a beautiful bedroom set for my new home.

Great customer service from Ronald and Tallie. Nice, new store with a great selection.

Great customer service with James was, very friendly, professional and took the time to know what I was looking for. Checkout with brooke very good and quick. Great experience at this store.

Alex is the best associate they have! The best styling taste! He's fast and helped me find furniture for my entire home!! Go see Alex Azarpay @ the Queen Creek location!

Alex was super helpful and personable! I’ll definitely be back in the near future!

Great customer service.

This is new location in Queen Creek. It was great experience to visit on the opening day.

I'm extremely happy I decided to check out the store one day, even before the grand opening after I got gas at Costco (which is adjacent to this Ashley store). Ian is friendly, helpful and energetic, but not pushy. He is engaging, knowledgeable and smart. Look for him and he'll give you excellent customer service for all your home needs! Today, at the grand opening, I bought two bedroom sets and 1 queen-sized mattress. I'm excited to have them delivered to my new home very soon. THANKS, IAN!!!

Great customer service. Ronald was patient and communicated every step throughout the process. Ronald is above 5 star quality

This is a beautiful new store! Ben was super welcoming and helpful, he was able to answer all of our questions without hovering or being pushy. He helped us find perfect sofa and love seat at the price we were looking for.

Great experience working with Ben. Polite, respectful and knowledgeable about the products. No hard-court press yet eager to be helpful as I navigated all the wonderful options at this store. He helped with the purchase of a sectional sofa set that was as easy as could be. I will definitely be requesting Ben's help again as I continue to furnish my new home.

Alex, Mike, and Dori were awesome! The store is beautiful. Definitely worth the visit.

Ronald and the staff took amazing care of us. We will definitely come back for future purchases.

My wife and I were looking for a new rug for our living room. We visited the QC store two times; once to see what was available and the second to make a purchase. We met Ronald during our first visit. And during our second visit, he helped us with the rug purchase. We also had the chance to chat and found a new friend from NOLA. Ronald was upfront about all the Ashley policies - very helpful. We will seek out Ronald for future purchases at Ashley QC.

Jared and his customer service staff was amazing!! No pressure of a sales person. Cares what we wanted and great ideas

Ask for Ben!

Great experience and Ronald helped my wife and I find the perfect couch.

My friend and I walked in today to the new Queen Creek location and we were greeted by Jeffrey Smith. He was very nice and polite, and helped us look for some furniture for my TV room. He was very helpful and also took some measurements for us. I was able to find something that I loved right away and was able to make a purchase. Super nice guy! Whenever I come back, I will make sure I ask for Jeffrey. Thank you so much Jeffrey!!

I recently went in to Ashley Furniture to check out the new store and was greeted by David. He was very nice and helpful. Great selection of beautiful quality furniture. Great store

Me and my family had an amazing experience with of John. He was very patient and very informative. He walked through the store with us matching couch pillows with different couches making sure we got just what we wanted. All around great experience and we look forward to buying more things with his help. He greeted us wonderfully and was not pushy at all which we liked he made our purchase smooth and easy.

I love the service !

Outstanding service !

Excellent Service !!

Great experience at the store! purchased a recliner and was delivered right away. Thank you Ashley, I will be back to get the matching sofa and loveseat

We have been to many furniture stores and our last stop was by far the best. Ronald at the Queen Creek,AZ location was AWESOME! He was very knowledgeable, professional and friendly. I highly recommend if you are looking for furniture go see Ronald!

Very pleased with the customer service received working with Roman at the store! He was very patient, informative, and was able to answer all my questions. Made us feel like we were right at home. Highly recommend asking to work with Roman

Very good customer service Eleyni is very nice and super good sales person.

Great customer service friendly they welcome me in when I came in

Eleyni is always very nice and helpful person.

(Translated by Google) Eleyni is very kind and friendly. When you go to the store ask for her and she will serve you very well. Is a exelent people! He likes helping people find just what they need... (Original) Eleyni es muy amable y amigable. Cuando vayan a la tienda pregunten por ella y les atenderá super bien. Es una excelente persona! le gusta ayudar a las personas a encontrar justo lo que necesitan...

Roman Yslava is one of the greatest. He's patient, fun to work with, and will help you get what you are looking for. I wasn't sure what I wanted and Roman helped me with different choices and I was able to make my dream house come true. Thank you so much!

I came in the other day looking for a new mattress and was assisted by a this guy James. The customer service was above and beyond. He really took into consideration my budget, sleep patterns, and he even read in between the lines to help me find the perfect one. My experience was incredible and I’ll be back to buy from James again soon

Excellent service from Ian. He's easy to work with, and his attention to detail is appreciated. The ladies at customer service were also very friendly and efficient. Overall, it was a positive experience.

Store is amazing! Showroom has a large selection from modern furniture, traditional, to patio sets and even mattresses. My shopping experience at the new Queen Creek store was great and would definitely recommend anyone who lives in the area to shop there!

The moment I walked in I noticed how clean and organized the new store was! Ben was such a great help and showed me so many great options! He was not pushy and was very respectful. I would recommend going and seeing Ben at the new Ashley’s!!!

Good sales people . Ask for Ronald or Ben. They were both very helpful and tried to understand our needs. They took an interest in making sure we were making an educated decision. Just the right amount of salesman-ship, which is a rare find. Not too pushy but kept us engaged.

Eleyni was the most patient and sweetest representative we have ever had! She showed us what we needed and helped us figure out how to furnish our living room! Definitely recommend asking for her!

Nice to have a high quality furniture store in Queen Creek. John was friendly and helpful assisting us find what we wanted in a electric recliner love seat.

Anthony was super helpful throughout the entire buying process. I’m super thankful that he was available to answer any and all of my questions!

Brooke and john was so helpful and made my buying experience so easy

Roman was the kindest salesman i’ve ever met, not pushy and let me take my time.

John and Mike could not have made our shopping experience any better! Welcome to Queen Creek, Ashley Furniture! What a wonderful addition to our special community!!

John and Mike are awesome! Come visit them!

Title: A Fantastic Experience at Ashley Furniture in Queen Creek Main body: I recently had the pleasure of visiting the brand new Ashley Furniture store in Queen Creek, and I must say, it was a fantastic experience. From the moment I walked in, I was greeted by a salesperson named Jon, who turned out to be incredibly helpful and knowledgeable. Jon went above and beyond to assist me with all of my questions and concerns. He was patient and took the time to understand exactly what I was looking for. Unlike some salespeople who can be pushy, Jon was down to earth and genuinely interested in helping me find the perfect furniture pieces. One of the things that impressed me about the store was how clean and well-maintained it was. Being a brand new location, everything looked fresh and inviting. The layout of the store was also well-organized, making it easy to navigate and find what I was looking for. What really stood out to me was when Jon offered to match the price of a discount store that sold Ashley Furniture. This not only saved me money but also showed me that the store was committed to providing the best value for their customers. With Jon’s assistance, I was able to find the perfect TV stand at a great price. Overall, my experience at Ashley Furniture in Queen Creek was exceptional, thanks to Jon’s expertise and helpfulness. I left the store feeling satisfied and confident in my purchase. I will definitely be returning to work with Jon in the future, as his knowledge and customer service skills were truly outstanding. In conclusion, if you’re in the Queen Creek area and in need of furniture, I highly recommend visiting Ashley Furniture. Not only will you find a wide selection of quality pieces, but you’ll also have the opportunity to work with salespeople like Jon, who go above and beyond to ensure a fantastic shopping experience.