Ashley Store | Tempe, AZ 85284

Great service and products!

Luna and Roushan helped us out today to get a furniture piece for home entertainment center. Thanks guys.

Phong and Sam were so helpful and professional! Definitely recommend this location. 10/10

Antwan was incredible!!!

ANTWAN, made my whole shopping so easy, very friendly, my kids will love the choice of couch. All the staff were very friendly and I’m happy I stopped by today.

What a nice selection this store has! So much beautiful furniture to see, and great deals! More importantly, the staff was very nice. The manager was so nice, though I’ve forgotten his name (dark hair, cool haircut)! I worked with Ryan on a purchase, and he was giving great service with a smile.He was knowledgeable, kind, patient, and very helpful throughout my transaction. He also went out of his way to try to help me with another purchase I wanted to make. Great guy, I recommend this location to anyone! 😃

We had the pleasure of working with Vic at the Tempe today! He listened to our needs and showed us the available options. He was professional, knowledgeable, and made the experience better than expected.

Antwan helped us out and gave us his professional perspective when we needed help. He made our experience very fun and clear. I’m pleased with his service.

Antwon was amazing!

James was great. He was very courteous and took the time to help us decide on what we wanted. We went 3 times before we finally decided on the living room set. James was there every time for us.

Great experience with Vic at Ashley Furniture in Tempe AZ. He helped me and my daughter to find the perfect furniture for our new home. Vic was very professional, helpful and easy to work with. I cannot wait to receive my delivery this coming weekend.

Phong Nguyen was very helpful with my order he is an excellent employee.

Great store with nice selection and decent price points.

Nate was very helpful - didn’t hover but was available when we had questions. Good experience.

My experience with Ashley Homestore was absolutely awful. After purchasing our table we were given a specific time and date to pick up our table. Upon arrival we were informed that the table had not yet arrived to the warehouse. Two days later after multiple calls later the table was at the warehouse but couldn’t be pulled off the truck until further notice. A week later, we were finally able to pick up the table with no communication or compensation at all through the whole process. 0/10 experience.

Ashley the store, and Ryan, and Phong were great. Now, the Delivery part wasn't very good. They scraped up our wall putting the bed together.

Great store with lots of variety and options to choose from. I had tentatively chosen a sofa online, but needed to try it out in person. It was so much better than I could have ever hoped, and the salesman was very helpful and gave me an extra discount. I was able to get the white glove delivery and a five-year warranty for only $99. My Maitelyn sofa and ottoman are perfect in my new home and I could not be happier!

Roushan was a great salesman who was attentive and gave me great opinions on couches. Come see him for your next buy.

I went to t b e location in Tempe and the employees were very respectful. They allowed to browse without haggling my wife and me. When I had questions the sales rep. Was very knowledgeable. Our experience was perfect. I wouldn't hesitate to go to that location again for furniture needs

Delivery was late, not due to the drivers but due to the defective truck lift gate. My husband had to help with getting the gate back in the tracks and lifted, and then they had 3 more deliveries with the same truck. But once they were able to actually bring the furniture in, everything went great, they got everything assembled and placed well, and we love the furniture!

Professional, knowledgeable with overall experience.

The salesperson said we’d have our couch in 5 days. We ended up waiting a whole month for our couch to come in. Wouldn’t waste your time

Quality furniture at reasonable prices. Love my chaise sofa! Third party delivery was a guy who didn’t speak ANY English so trying to tell him the sofa had black marks all over it was useless. The sofa was back ordered and I waited over a month so didn’t want to wait any longer. I cleaned all the black marks off and made note to self - never pay $50 for front door delivery.

Roushan was amazing and most of all responsive! so easy to work with! I will definitely be a returning customer!

Nate did a great job! Very happy with our level of service and our new furniture?

Everything experienced during purchase of our new bed in the store was 5 starts, but everything since dealing with Ashley's customer service has been horrible. We had a damaged bed at delivery that we rejected, we had a broken draw and incorrectly manufactured foot board once the new bed came and was assembled. This all go fixed in a rather timely manor, but tying to get any credit for everything that has been wrong since the initial delivery has been all but impossible to talk to anyone about. The stores can't help in this matter anymore as i been told, it all has to be done via Ashley's Corporate customer service. Which btw doesn't even have a automatic option to track a claim number, its horrible to navigate. We will NEVER buy anything from Ashley's again. The sad part is it is no fault of the store, its the fault of the corporation.

I went there with my mom and cousin and we were looking for couch for my living room. All the furniture was really pretty and in no time we found something of our liking. Antwan helped us a lot, he was very kind and really patience while he answer all of our questions (we had many). The whole experience was good but Antwan made it a 10/10

Had a great experience and loved looking around at all the different furniture

Had a great experience with Vartan Sarkisian when we bought out sofa set. Highly recommend Ashley !!

Our salesman was very nice and attentive, and we also got free coffee from blue house coffee roasters. Overall a very nice experience!!!

I enjoyed myself with the help of Vartab Sarkisian. I got what I wanted and than some. Definitely be back and recommend my family over.

Went to Ashley furniture store today looking for a dinning table and Mr. Luna along with Mr. Vartan were very helpful and gave me a great deal! Their customer service is 10 out of 10! I highly recommend them .

Do NOT buy from here. They lie about delivery times to get sales. We were told late September early October. Today they call and say November. A new house with no furniture now because of this shady business. If you look at other one star reviews you’ll see they do this a lot. So BEWARE ! Update the response I got below did nothing. They didn’t even reply after I sent them my receipt showing the promise date. They are now going to ruin our Thanksgiving because no one will have a place to sit. Ashley is complete garbage.

I want to express my gratitude to both Luna and Antwan for assisting me at Ashley Furniture. They were both very professional and answered all of my questions thoroughly. They explained my purchase in detail and made me feel secure about my purchase. Thank you, I will be back soon for more furniture!

Very knowledgeable and helpful

(Translated by Google) Excellent service, I recommend Joseling, he is very kind (Original) Execelente atención recomiendo a Joseling es muy amable

Awesome experience!!!! Yolanda and Carlos were so helpful it was my first time making a “big Girl” purchase for my new apartment. They explained everything so throughly and answered all my questions and they were so nice !!!

Roushan was very helpful and patient. Showed us a bunch of different mattress options. Didn’t try to force us in a direction. Really cares about us getting the mattress that worked best for us.

We came in to buy a couch with Antwan was amazing and helped us find the couch we need and was so nice!

I absolutely LOVE the world class service at the Tempe location Store... Vartan did an incredible job, he recommended with an exquisite taste and went out of his way to help us out with our living room. He was the most helpful, super knowledgable and always very friendly and respectful in all manners, the store was closing but they managed to greet us and make us feel welcome. It amazes me how they took care of us without making us feel uncomfortable or awkward about the time, store manager and associate with a smile on their face and making us not feel rushed. I’ll definitely be back to get my furniture here! Vartan is highly recommended 10/10

We just had an amazing experience with Vartan. Me and my best friend were literally walking out empty handed, he literally pulled us back in from the door and starting exploring our needs and concerns. Talked about the new amazing products and technology Ashley carries. We decided to give it a shot and allow him to show us stuff. He went out of his way to move furniture around to give the whole view of what we were imagining. Mind you he started talking to us 15 mins before closing but didn’t care cause he knew we had made a long drive from Tucson. He doesn’t cares about the sale , he cares about delivering to his clients! Did not push any sale didn’t felt pressured at all! On top of all this he has amazing taste! Please take the opportunity to go talk to him you won’t regret it!

I recently had the pleasure of visiting Ashley Furniture, and I must say the customer service was exceptional. From the moment I walked in, I was greeted warmly, and the experience only improved from there. A special shoutout to Vartan, who went above and beyond with his patience and kindness. He took the time to listen to my needs, answered all my questions thoroughly, and never rushed me through any part of the process. Vartan’s professionalism and friendly attitude truly made my visit stress-free. I love my furniture that my family and I selected. I also want to commend the manager, Sam, who was equally helpful and ensured everything ran smoothly. He stepped in to assist when needed and made me feel valued as a customer. Both Vartan and Sam exemplified what outstanding customer service looks like. I highly recommend Ashley Furniture for anyone looking for not only quality products but a truly positive and accommodating shopping experience.

Roushan was great and very helpful! He helped us find what we were looking! Carlo also helped us with financing options very nice. Overall very pleased with our visit!

Roushan has been fantastic to work with, He was very professional, polite and patient. Very friendly. Recommend working with him.

Awesome customer service!!!

Antwan provided exceptional service to us today. We were looking for a sofa and he was very patient, showed us all the options and was very respectful of budget.

I am writing this review to express my profound disappointment with the delivery service provided by Ashley HomeStore. I purchased a couch from Ashley on July 27, 2024, fully aware that the delivery date would not be until August 27. A few days before that date, I was informed of a delay until September 12, which I completely understood due to shipping issues/delays happen. Fast forward to the day before the rescheduled delivery (9/11), I received confirmation via text and email that the delivery would be on September 12 between 11:45 AM and 3:45 PM. Given that I had been without a couch for nearly two months, I was eager and made specific arrangements to be home for this delivery. To my dismay, on the morning of September 12, I received a text at 8:10 AM indicating that the delivery was postponed yet again. To be notified LESS THAN four hours before the scheduled delivery window is unacceptable. This late notice severely disrupted my plans and shows a lack of consideration and communication from Ashley HomeStore. I find it hard to believe that earlier notification was not possible. Nobody knew prior to four hours before the delivery window? I had intentionally adjusted my work schedule to accommodate the delivery, only to have those plans rendered ineffective. This experience has left me extremely dissatisfied with Ashley service. Given the repeated issues with delivery times and communication, I will be seeking furniture from other companies in the future. My friends have shared similar experiences with last-minute delivery changes from Ashley, and I am now compelled to avoid your company to prevent further frustration.

I was in search of leather couch and Sam helped me out. He was professional, kind, and not overly pushy. He even moved the couch around for my visual preferences (knowing it wouldn't work). Ask for Sam! I found our perfect new leather couch

Roushan was very helpful and knowledgeable. Great customer service!!

I love this place. I just bought a new house and they're the first place I came to. Phong has been fantastic.

Roushan was very nice and patient. Did not feel pressure at any time. Great buying experience. Would recommend!

Yolanda and Ryan at the Tempe store were amazing and excellent employees. It was an easy process and much better than any other furniture store we have been to.

I apologize ahead of time but this is going to be a bit lengthy. As far as the product that we purchased from them, I have no complaints. However my complaint is about the “sales pitch” that was given to us. When we made our purchase we were promised and agreed on a $599.00 in store credit once we paid off our purchase. It was a through their protection plan and as long as we did not use their cleaning/repair service throughout the payment period we would be given that amount back once we paid off our purchase. We finished paying off our purchase and when inquiring about our store credit they told us that they discontinued the store credit refund and they would not honor what we agreed and signed on. I understand that the refund is no longer offered however, it was offered when we signed. I write this to give awareness to future customers since its obvious that Ashley acted out of greed and is willing to tell/promise anything in order to have customers sign on the dotted line, but once we hold up our end of the deal they do not follow through on their end. I also want to add that we did everything to speak with someone about the matter, but were given the runaround from everyone we spoke to, lasted over an hour on the phone, were not offered any resolution, and frankly were treated with blatant unprofessionalism. If they did this to us they’ll definitely do this to others. Also, who knows what else they try to get away with. I really hope this reaches others, and may even affect their sales, and prevent them future customers. Maybe that’s the only way they honor what they promise. This is unfortunate, because we like their products but they just lost a customer.

It's Ashley's...

Yolanda and Luna, are the best people on Ashley's Furniture Planet, I'm sure we'll be back sooner or later, and we'll request same people. Love Ashley Furniture!

We just purchased a table from your Tempe location. Antwan Vaughn Jr. helped us and he was fantastic! He gave us the right amount of space and was right there when we needed him. We had a great experience and hope to purchase from Antwan again in the future.

Great products with decent prices. Nolan Wilcox’s the sale representative there was a great help and provided insight for furniture we were looking for

Thank you vartan my sales guy thank you for the managers sam and Luna I’ve been in many Ashley stores, but in this store, it was much more selection and the associate was very helpful. It was very knowledgeable. Ask for vartan

Antwan & Carlos were absolutely amazing! They made our buying process very quick and easy. After visiting 4+ furniture stores and looking online, we found the most beautiful couch that we love and they got us a great deal! They also have great coverage, tons of warranty options, & hassle free delivery. I’d definitely recommend them if you stop by this location. Thank you both so much!

Exactly what I need. Ryan helped me. No hassle. Great service. I will be returning.

Yolanda was absolutely amazing! Very kind and knowledgeable, had me in and out in 30 minutes!!!

First time at Ashley’s furniture and the sales person Antwan was very helpful on getting what we needed. He was able to get a perfect delivery date for the new items I have gotten I do recommend Ashley’s furniture on Warner & Priest

We experienced simply customer service from Antwan and Vartan. Actually everyone that was Zender on this particular day was super nice and agar to help. Fabulous quality of furniture from companies that build quality furniture from Vietnam, Indonesia, India, not China, thank God, Furniture that last.! We have dealt with this company over the years and have never been disappointed. They are a one stop shop, from pads, mattresses, couches, end tables, a lot of choices.

Good Work with Vartan Sarkisian he helped me with everything. 5 stars to him

Vartan was very helping and professional!

Josh lynn was absolutely informative explained all in detail, very pleasant will recommend her to anyone looking to buy at Ashley Furniture

Made me feel welcomed rights as I walked in the doors and took the time to explain everything to me. Did not make me feel overwhelmed and we ended up making a deal!

Nate and Carlos made our overall experience awesome and helped us get exactly what we were looking for while making the process easy and enjoyable.

Thanks Sam for your help!

Antwan was awesome 👍

Antwan was very helpful and nice, very generous with his time. Really made it easy and simple.

Antwan has been the absolute best. He has been very patient as we were getting started with having a new credit in the US. We came to the store 3 times and he was always happy to help. He is gracious and very welcoming. We are very excited to use our new couch at our new house!

Great experience! Antwan was the best and very helpful!

Can you really put a price on EXCELLENT CUSTOMER SERVICE? And who can beat these prices???……. EXACTLY, NO ONE!!! I would shop this location a hundred times over 🫱🏾‍🫲🏽🙂‍↕️

I'm putting one star because It's not possible to put Zero, really bad quality furniture and the worst customer service, bought a bed six months ago and the platform broke, been trying to have the technician to come for almost a month, but they never came on the scheduled day. So far no one from Ashley has been helpful (in store, Phone or email).

What a wonderful shopping experience! I was helping my daughter furnish her apartment in Phoenix, and I started shopping online. I ended up calling the store to ask some questions. I am so glad I did because I met a sales person who went above and beyond to help me find furniture that would be available for delivery when I was in town. He was so attentive and communicated with me from out of town as well as when I got here. If you are shopping at the Ashley furniture store in Phoenix, ask for Phong… He is the best!!!

Roushan was a great help, helped to find exactly what we wanted!! Great service

AMAZING!!! i bought a mattress here a few weeks ago because for the last few years I was sleeping on an air mattress "Not a Good Idea" so I was in the market for something comfortable and supportive when it came to my back. After testing out a few different mattresses, I found the right one! Hanan was very informative and super helpful and answered every question I had. I was having trouble falling asleep for the past few months, and now whenever I crawl into bed, I swear I can just feel the stress melting off my body as this mattress is super comfortable! I even bought a cooling pillow which always stays nice and cool and comfortable for my neck as well. The entire transaction was seamless and I had no issues. I now sleep very comfortably! worth every penny!

I placed an order with Ashley on 05/14/2024. The other containers a house full of furniture. Ashley’s has sent confirmation of delivery for 07/11/2024. (Today )I contacted Ashley’s for the time window of delivery and was told they will not be delivering. I then contacted the Tempe store to speak with The supposed manager, Jennifer, who was rude and basically said there is nothing I can do. So now I here with my Service animal with no future and Ashley has not done anything to Correct, the issue or make it right. Jennifer basically said you have to wait till the 18th to possibly get your furniture. Please explain to me that I set up everything on May 14 and Months later, they still can’t get it here on time. Additionally, Jennifer called me back and stated they would deliver the furniture today per the Binding contract if I pay an additional $750 for delivery. Fun when I already paid for delivery and a set up fee. So explain why you write a contract and you don’t follow through with the agreement. It’s a binding contract.

Overall good experience in the store. Employees were attentive and helpful. I ended up purchasing a sectional. However, upon delivery one of the pieces had a very noticeable defect. Had to call customer service and a technician right away, which was pretty disappointing.

Very friendly and professionally stuff!!!

My representative was attentive and professional.

Great customer service.

Nate was very helpful. No pressure sales at it's finest!

Good place to get furniture for your home and also the people are so good especially Vartan Sarkisian. Suggest him to help you find good furniture in your budget.

Their team is amazaingly friendly and helpful, highly recommended!

Phong was very helpful, professional and kind yesterday as I shopped with my mom for new furniture! I'm super excited for the furniture to arrive and very grateful to be in good hands with Ashley-Tempe. Thank you so much!

Ashley Furniture has been our go to spot for furnishing our apartments over the years. We've had great experiences, my most recent was the best, Antwan Vaughn Jr. made the process super simple and he clearly and concisely provided us with all the information we needed pertaining to the product and how it gets delivered.

Competent and knowledgeable salesman.

Nice selection of furniture. Better quality than all the other furniture stores we look at. Bought a sofa chaise with ottoman. Good service Phong was very helpful and helped us secure a good deal on the entire couch set. Highly recommend.

Everything is good in the store

Nate was the best!! Bought a mattress and Patio set.

We visited the Ashley home store in Tempe. We were greeted with a nice smile & firm hand shake from Nate Lindgren. He asked what we were looking for, found us the perfect furniture & let us have our space to look & decide. Once we had decided on our pieces…he was very helpful with all questions, and we were sold!! All done within 45 minutes. Our recommendation would be to come see Nate!!!!!

Very friendly and knowledgeable

We had the best customer service at this store today. My husband and I were greeted by Vartan and he directed us to exactly what we were looking for. He was very attentive to our needs and gave us some great ideas for our furniture choices. he helped us find great items within our budget. It made us very happy with our selection. He was very knowledgeable with every items that we purchased.After finalizing everything Vartan even helped us load three pieces of the furniture that we were able to take home that day into our car. I would definitely recommend friends and family to this Ashley‘s furniture store.

What a great experience!! Nolan was wonderful, knowledgeable and made my shopping super easy!!

Ryan Boatman was very nice, very welcoming, and patience to help me find the perfect mattress Thank you

This is the worst customer service I have ever received after spending thousands of hours dollars of furniture. They have canceled my delivery over 5 times now. They dropped off a head board and no bed frame/ headboard. I can’t even get the actual office to help me cancel the freaking order. Horrible location horrible customer service. I am fed up and being charged for product I never received . If you can see this Ashley’s furniture you should do better and reach out to your customer

We have a coffee table that cracked where the leg was due to a knot in the wood. Jennifer was very helpful. Since we purchased a warranty she took our information and we will be contacted to either repair or replace our table. She was fast and efficient.

Greeted by James - he showed us where to find recliners and let us try them and left us alone to test the different recliners. He was not far away once we decided which one to buy. Thanks for the experience.

Phong was a great associate and extremely helpful from the moment we walked into the store. We were looking for patio furniture and he helped us get exactly what we were looking for! The quality of the set we got was absolutely amazing.

I wanted to say thank you to Nate at the Tempe Ashley furniture for all his hard work today

Phong was wonderful, very professional and knowledgeable. He took care of us upon our arrival and pointed us in the right direction without being overbearing. So happy with my easy and expedient purchase with Phong. Ashley needs more Phongs in their stores!

Great outstanding customer service. Vartan greeted us and he was very helpful and super knowledgeable knew about all the stock availability and colors even though it was not on the floor. He was able to put a room together with urban style. He even gave us a great deal on a mattress. We got a free adjustable base with our mattress thank you Vartan. Big Thank you for the store managers, Sam and Luna Thank you Ashley Tempe . We will refer you to all our friends and family To Vartan

Great offers and nice service from the employees.

Phong was very helpful , super nice and patient with me and my girlfriend while we looked at different options. He explained the prices and breakdown very thoroughly. For my first time this was great definitely would recommend Phong for anyone looking to buy or finance. Need more people with his customer service skills

Joselyn was amazing! We had a great experience shopping, found all the bedroom sets we needed . She was very knowledgeable and thorough in getting all of the pieces that we needed put together. I loved that she was patient and no high pressure sell. Her manager was great to work with as well. When Joselyn had multiple customers at one time he completely jumped in to help her out , I really respect the team work they showed! A+ for this store And duo!

Good service, Good Prices. Sales person wasn't pushy.

Jocelyn was extremely helpful, friendly and patient. She took the time to show us around and accommodate our needs & likes without being pushy. Great selections and quality of all their products. We can't wait for our furniture to arrive! The only down side about this store is their delivery time, even though the items we ordered were in stock, there is at least 10 days out for delivery, that's a little bit long, need to work on that Ashley's! We recently purchased at another chain store and our furniture was delivered within a day.

Sam and Phong were tremendously helpful in showing us around the store and helping us choose our awesome new sectional!! They both made the couching buying process such a seamless and enjoyable experience! We can’t wait to see it in our apartment 🥳

Yoli was amazing!! I usually overthink big purchases but she made this such an easy, stress free process. Thank you so much!!

We had a good experience at the Tempe store with Nate.

I cannot thank Nolan enough for his customer service! He was so friendly, knowledgeable, and accommodating. We found the couch of our dreams with his help! He made the process so simple and efficient and was able to schedule our delivery for a date that worked for us. Thank you so much, Nolan! We will be recommending you to all our friends!

The value for money is unbeatable and the attention I received was excellent.

Delivery was easy and they communicated well

Roushan was great help! Made our purchase very simple and quick. Would definitely come back to have him help with us again.

I had the most amazing sales guy. He was patient and very knowledgeable about everything. He worked with me to obtain a great discount to ensure my items where affordable for me. Mr Vartan Sarkisian has an awesome personality. Very engaging and friendly. Luna the office manager was also a pleasure to work with.

To all who visit this Ashley store. My fiance and I needed furniture. Although I was apprehensive about the environment at first, Vartan really stepped up and helped to make me feel at ease. He made me a wishlist and let me try so many beds and couches. Then I was back a second time to verify and make the final decision. I had a place to buy the furniture much cheaper but Ashley store matched the price. Would have been $5500 at the store, but they matched my price of $3000. So awesome. Being a military member, I appreciated the care and patience and the non-pushiness. I will recommend this store to anyone. Thanks to the team at Ashley. Being in transition from another duty station, it's nice to have one piece of the puzzle fit so well.

Very great service , very nice gentlemen and very helpful super sweet !!! I will be coming back !

Great service. Not pushy; enjoyed working with Roushan

Great experience working with Yolie and Luna! Yolie was our very friendly/kind customer service representative and Luna helped us work out a good deal.

Nate was amazing and very informative. Wonderful experience.

Nate was awesome. Helped me find a great couch

Luna and Nathan are TOP NOTCH reps for Ashley… they both know how to get personable without getting too invasive while making you feel at home in The Ashley Home Store…

From the moment I walked in, Nate was attentive, knowledgeable, and incredibly helpful. He took the time to understand my needs and preferences, offering insightful suggestions that perfectly matched my style and budget. Their expertise in furniture and design was evident, and they patiently answered all my questions, ensuring I was confident in my choices. With their assistance, I was able to find the perfect pieces for my home, making the entire shopping experience enjoyable and stress-free. I highly recommend Nate to anyone in need of guidance while shopping for furniture. His dedication to customer satisfaction and keen eye for detail truly set them apart. Thank you, Nate, for your outstanding service!

Most unprofessionally sales person I have ever found at furniture store. Once I paid, he never responded my calls or msg… delivery three times changed, delivered Brocken items… issues is they hire third party for delivery, so you no choice other then reach out to store sales manager… They charged my card multiple times for same items

Roushan was very helpful and made our experience buying a bed frame very smooth.

Went to look for a bed and found one. Actually, I knew which one I wanted based on looking on their website first. The salesperson who helped me was very knowledgeable. Answered all of my questions. Fast delivery, too. Looked on a Monday and delivery will be Friday. (Could have been sooner, but I was not available sooner.)

Antwan Vaughn is a great salesman. He helped me figure out what I need. We closed the deal on a new mattress that will work for me. I would refer him to my friends.

Vartan was very helpful.Carlos helped a lot applying for acima.Thank you guys!!!!

Ashley’s had exactly what we were looking for! I cannot wait to set up my furniture ☺️ Thank you so much Vartan and Carlos (Acima Rep)! Both were super friendly and took great care of us. I’ll definitely be back soon for more product.

Honestly, everyone was awesome. Carlos Jovel was amazing at explaining everything to my fiancé and I. He was very helpful, informational, and friendly. I will definitely be coming back and doing more business with him and be doing some more furniture shopping.

Awesome, super helpful and on point. Got what I wanted and everyone pitched in. Dena was great and Carlos was great

Roshan is the man to see for all your furniture needs 🙌🏾 Don't worry about money, Carlos will work it out! Get to Ashley in Tempe today!!

Salespeople are very Friendly, and they always provide us all the information we need to deeply understand the product and it's features.

Nate was fantastic. Patient, helpful and knowledgeable. Did great working in my budget. Would definitely work with him again

ROUSHAN IS THE BEST!! Always ask for him.

Nolan sales associate excellent customer service. Nolan went above and beyond to meet our needs threw the whole process of purchasing our furniture. He was educated on the furniture gave us full detail in pricing and material it was made of. I highly recommend Nolan for your furniture needs. Priscilla Ortega Anita Torres.

Roushan was excellent and very helpful in finding everything we were looking for. Very knowledgeable and we will definitely be back!

Roushan was such a help in our purchases. Thank you for making our experience so easy and special.

Exceptional experience working with Nolan, today! He was extremely knowledgeable about design, make, model, and knew exactly what we were looking for! We love Ashley Furniture, and Nolan just made us love this store even more!

Dena was wonderful! Thank you for your help today :)

It was a great experience coming to Ashley furniture,and we met Nate what a wonderful person with great personality.

Nate & Carlos are great! They've been a pleasure to work with over the last few days. They both worked together to make my purchase fit the budget, and minimize my out of pocket costs! The time and effort they put into making things happen is unmatched at any store I've ever been to!

Sam is GM of the year at Ashley legit! I actually had a voucher from a class action law suit with Ashley and I wasnt expecting to find anything to be honest. Sam helped me find some really nice lamps for my new house and a unique side table. It was quick and simple working with him today and I appreciate the high level of customer service!

Hanah A. is very kind, helpful, and efficient! While helping us find a recliner for our living room she was very personable and professional. This was the best experience we have had at a furniture store yet!! :)

Antwan was extremely helpful from the moment we walked into the store . We were specific on what we wanted and he took us to the options; he was very knowledgeable on each product. We appreciated the soft approach, no pressure, and his patience. We received great service and not to mention a great living room set at a wonderful price! We will be back and will be looking for Antwan!

Vic and Dena were great to work with.

I highly recommend Nate with the Tempe store. Nate worked within our budget, identified pros and cons of each item, and best of all, didn’t try to push us on the most expensive item. Nate was quick and efficient with communication as we handled many of the interactions over the phone. Will definitely see Nate for any furniture needs in the future! Thank you, Nate!

great experiene

Great Store !! They did a great job Joselyn was very helpful and the manager too !! They stay more time After they close and helped to choose the right furniture for our space

Roushan was a great salesman, very patient and informative, cares about your likes and all . He will take care of you. Very satisfied with my purchase. Bedroom set and living room tables.

Phong worked with me at the Ashley store in Tempe AZ. He was extremely helpful and very patient with me thru my furniture purchase. Excellent customer service.

Vic it was awesome thank you Vic. We bought a mattress a sectional couch and a drawer thank you for all the help you're the best

Our sales associate Vartan is a great person, friendly and very knowledgeable about products! The store manager, Sam and the Acima account Rep. Carlos were also very kind and helpful as well!

We came in to browse and left with a delivery scheduled for next week. Vic helped us with all the information we needed to make a great decision. He is knowledgeable and professional. We recommend Vic and Ashley Furniture.

Phong was amazing !! He went above and beyond. Definitely recommend him.

Excellent service received by Mr. Vartan during the stay at the store located in Tempe.

Had a very wonderful experience with Varton, he helped me the 1st time I came in and and looked for to help me. He was very knowledgeable and pleasant to work with

Fantastic service from the moment I entered!

The selection was great and we ended getting almost everything we needed. Vartan especially was really nice and helpful. We were a little late to the store but he made sure that we weren't rushed and he was very knowledgeable, knowing exactly what to look for based on our descriptions!

Stay away, be aware. Very unethical sales practices bought an item from here and they insisted I didn’t have to look through the packaging to make sure everything was in there. Get home and there’s multiple missing pieces and broken pieces called the store and they said I’m basically stuck with it!!! DO NOT SHOP HERE

Hanna was very patient and kind when assisting me with choosing my furniture!

Vartan was great!

Sam is great! He helped us purchase the couch we have been looking at. He explained everything thoroughly. We are happy with our purchase.

No hassle shopping experience every time I've visited the store. Definitely a highly satisfied repeat customer at this Ashley Store in Tempe, AZ. Thank you!!

Had an amazing experience buying furniture for our home, the salesmen Phong was top notch. I would recommend anyone looking for furniture to see him. He was helpful in picking out furniture for 4 living spaces, he helped with picking furniture to fit the rooms along the right size and color schemes

It seems large, but they only really had couches. The staff was nice and left us alone - which is preferred and better than other similar stores where they follow you like vultures.

Nate was great today! Very helpful and spot on with his information. It was a very welcoming and enjoyable experience. Thank you, we are excited for our new sectional!

Roushan did an amazing job! He is very knowledgeable and attentive, I just purchased my first home, he made furnishing my new home such an easy process! Thank so much Roushan

Roushan, is an absolute pleasure to work with! He is very personable and knowledgeable, He answered the questions we asked. He is a valuable asset to Ashley Home Store!

Roushan is a great value to Ashley, knows all products and can recommend effectively. Thank you for an excellent experience Roushan!

I bought a dining set from Ashley. They were efficient and helped to book the delivery time based on our availability. The quality of the dining set is good! Recommend.

Vic was amazing and beyond professional, knowledgeable and so helpful. These people are assets to a corporation as Ashley Furniture. I will say this Veronica from Avondale store is someone that needs to be removed, she somehow, created her own price list an is completely stealing from the consumer. Ashley Furniture, this lady will be a down fall when people catch on what she’s doing.

Nolan took great care of us! We are very excited for our new couch!

Nate was very professional. He was very knowledgeable. He didn’t hassle. He knew just when to step in and offer input. Made the purchasing experience very smooth.

Beware. They are a business that price matches. BUT they tell you they can only price match if you buy the warranty. Went in and the sales person had the manager come to speak to us. Specifically stated if I have to go that low on a price i have to add a warranty so that corporate won’t say anything, this is the only way I can sell the set to you for. Really???? I can go to the business where your price matching and just purchase their for that price and no warranty. Be careful for their sales tactics. After reading the reviews on their warranty it’s not worth it. Buyer beware

Very happy with my new server! Phong was helpful and delivery was on time with plenty of updates.

Had a lovely experience at Ashley. Was able to purchase a tv stand with Vartan S. He was very personable and made the process seamless and easy! He was able to work within our needs and made sure they were met easily. Would 100% recommend.

Vic my sales guy is AWESOME person!! Very patient kind as well. We love Vic😊

Phong helped find everything we needed and was fantastic. Found us great deals.

Great experience at Ashley home furniture in Chandler today! My sales rep was friendly, attentive, and I never felt pressured. Thanks so much, Antwan!!!

It was actually effortless. No pressure

Nathan was very friendly & helpful. Not all of the items I was interested in for available immediately for delivery so he suggested a few alternative choices which worked.

Went in to look for a couch with my husband. We both dread furniture shopping not only because of the time it takes but also because of the salespeople. We were so thankful that Nate was helping us today. He let us have our time to explore options, was extremely patient with us and made what is usually a super long and arduous process, seamless. We got exactly what we wanted for a reasonable price. Thank you Nate. We will shop and recommend Ashley in the future just because of you.

Abdoul was so helpful in helping us select an absolutely beautiful couch that fit in our budget. He was patient as I dragged him and my husband back and fourth across the store 7 times. Very please with the quality of furniture and customer service at the Tempe location.

My wife and i recently bought furniture at Ashley in Tempe. Abdoul greeted us with a smile and was very informative. He never pressured us into buying. Luna was also very helpful. Our furniture arrived timely and looks great!

Nolan was great at getting us in and out quickly with all the information we needed and more! They have so many options for any price range and are so accommodating!

It’s a furniture store.

Nate was the best. No pressure sales guy and super friendly and helpful. Really happy with our experience 👍🏼

As I read the reviews on here, I realize that everyone received great service. My wife and I did too, even when they sold us the expensive protection plan. However when we developed issues with the sofa they were not as helpful. Everyone blamed everyone else, we had two people who claimed to be store managers ( no business card or name tag) each on directing us to corporate without trying to help. One even told us we could leave the store because he couldn’t help us. what a difference in treatment. Never have I been so disappointed. I have spent over 17 years in management and I would never treat anyone the way we were treated. This will go up the chain. I promise

Nate at the Tempe store was the perfect salesperson for my husband and I. He was very patient with us, very informative, very detailed, very friendly and very courteous. Thank you Nate and Ashley for another great experience.

Well organized, And sales people are kind and very professional.

Very friendly and very helpful staff

I went to go and buy some furniture todwy. Joselyn helped us out alot and was able to get us a really great deal. Great furniture and great prices.

My experience with Ashley-- Tempe, Mesa & Gilbert, has been fantastic. My husband and I were looking for barstools over the past few months, and they were not bought until we went to Ashley's - but just to look! The deal was not only great, but the service was outstanding (not kidding!) we dealt with the 3 locations mentioned and bought from all 3. No pressure, just guidance. I don't know why we didn't consider Ashley earlier!

Wow! From the moment my family and I walked through the door of Ashley's Furniture store the hospitality began. We were greeted politely by a member of the sales team without any added pressure that salespeople can sometimes apply. We were shopping for a few kids' beds that we saw online but they were no longer in shock; well of course clearance items go fast. But to my surprise, the saleswoman showed me similar beds slightly higher-priced. She contacted her manager and he was willing to work with us and matched the online price of the clearance item, seeing that it was still posted. We are far from rich and the help we got from this store's team did come in handy. So from my family to yours thanks Ashley's. You want friendly, fast and reliable service with a great selection of items for your home I do recommend Ashley's. I mean seriously, who doesn't want to be treated well when you go into any store?

Return policy is horrible, make sure you're 100% about the furniture you buy from here. No returns if you don't like it and they only allow 3 days after your purchase for returns IF your furniture breaks, and they really try to make that not clear. IKEA is right across the street y'all, it's the way to go

Roushan was extremely helpful in finding a pet-friendly couch for my home! I highly recommend checking out this store and asking for Roushan as he is knowledgeable and more than willing to go above and beyond to ensure you find the right fit for you.

Ashley had good collections and Roushan is an awesome sales person who answers all questions patiently and clearly.

All associates that interacted with us were very friendly and welcoming. Special shout out to Luke from the warehouse who went above and beyond to help us bring our chest home in his own truck. When it didn't fit in our car, he offered to deliver it to us in his own truck after he finished his shift. We are very appreciative of this very kind gesture! Thank you again Luke 😊

Customer service is great and very helpful! Thankfully Luna and Abdul were there to keep me company while I was forced to shop with my girlfriend.

Yoli was very kind and helpful and made the process very quick and easy.

We purchased a new sectional today and Roushan was amazing! He knew exactly what we were looking for and was able to talk us through the features and durability which is what we need. Our entire experience was fast and friendly. I can’t wait to get my new couch!

Roushan was great & made this a quick transaction which is exactly what we needed.

Nate was so nice, patient, extremely helpful & knowledgeable. Great store, experience & seamless delivery. Thank you very much.

Fantastic shopping experience with Roushan at the Tempe store! Ashley always offers updated styles and solid quality pieces.

Roushan was super helpful and patient. He explained all our discount options clearly and made the purchase very easy.

Went there to shop for my new place and Sam the manager was extremely helpful! He helped me find the best deals and took time to help me find things I loved. Highly recommend!

We went to Ashley looking for countertop barstools since we love our leather couches we purchased a few years ago. We were greeted by Hanan and she directed us to where they were located in the store. She then followed up with us to see if we had found any that we were interested in purchasing. The pair we wanted to purchase were out of stock. She suggested that she could order them for us and have them shipped to our home which was perfectly acceptable for us. She was so helpful. We received our barstools within days of ordering. Hanan is a great asset to your store!

Had to come in for replacement parts and Litzy and Luna helped me order them. They both are extremely friendly, professional and knowledgeable. I am so happy with the service they provided!!!

Always get my furniture!!! Loooove all of my items! Roushan was amazing he was so nice and helpful!! I definitely choose Ashley everytime!

Sam was great with everything! We purchased our dining table set and it was so easy and quick! Highly recommend!!

Such a great experience with Luna and Abdoual! They greeted me as I walked in and made the experience easy for me. I’m very happy to have purchased again from Ashley’s! The people make a difference and they both made sure I was comfortable and they deserve a raise!!

Roushan was excellent kind and professional. Know his numbers helpful and very knowledgeable ! Made the process nice and smooth. Including the staff!

Roushan led me to exactly what I was shopping for and gave great customer service.

Just moved to Arizona from Massachusetts and I found the best place to make my dream house! Thank you Abdoul and Luna for all your help!

Roushan provided excellent service and was very knowledgeable with any questions I had. Would highly reccomend

Roushan was SUPER. He even moved furniture around to help me figure out if it matched. Could not give enough stars!

Roushan was great! He was knowledgeable about prices, availability, and color ways. I had a great experience.

Hanan is an excellent sales rep. She knows her product lines and answers all customers questions no matter how small. She helped us find the perfect bedroom set and a quality mattress. We also fell in love with an Ashley sectional and dining suit which she was equally knowledgeable about. Be sure to visit this location and ask for Hanan.

Tempe Ashley Homestore has great customer service. Sales Manager, Edward Luna was so helpful and solved my issue quickly. Sales rep, Joselyn was very helpful as well. Highly recommend Ashley Homestores!

My boyfriend and I were looking for a sofa when visiting, we were greeted by Roushan, I told him about our specific requirements and he was helpful in showing us sofas that met our requirements. I appreciated that he wasn't pushy and gave us space to look while also checking in from time to time to help us out! I’m hoping the delivery will be as seamless as the experience in store.

Roushan was very helpful

My boyfriend and I were looking for a sofa when visiting, we were greeted by Roushan, I told him about our specific requirements and he was helpful in showing us sofas that met our requirements. I appreciated that he wasn't pushy and gave us space to look while also checking in from time to time to help us out! I'm hoping the delivery will be as seamless as the experience in store.

Me and my boyfriend went into this store to look for bed sets the first time we got there we saw one that really caught our eye and we kept it in mind . The next day we came buy again and one of the associates Vic was super helpful! I definitely recommend him he showed us a lot of good options and financing options he gave us a throughout explanation he helps us out a lot !

Great customer service. I was director of Customer service for 35 years and I value that. Thanks to all that were great with me today,

Great selection & great service., a must when looking to furnish a home or backyard.

My 1st time I went to the store and Rousan if I'm spelling his name right. Was the 1st to come up to me and asked to help. I don't like being hovered over when shopping for thing's I already know what I want. He allowed me to do me on my own. When I came back the 2nd time that same day to buy what I thought I wanted Rousan was there to help without a delay or any attitude from our 1st meeting. I love how this Young man does business. Keep up the good work.

Jacary and Carlos are awesome ask for them if you come to Ashley ! I put a dollar down and furnished my whole home. We have just built a new home and didn’t want to run our credit with acima I didn’t run my credit and was able to get president day deal!

Edward L. is the man to talk to he was able to help in every aspect. He really made us feel comfortable as customers and we all know that’s big when it comes to spending our hard earned money. This store as a whole is awesome and very nice we will definitely be back!

Walked in and was greeted right away by helpful salesperson Phong. He asked a few questions to better tailor my experience/needs and delivered above and beyond service. Was able to address some concerns and got me taken care of in very short order. Walked out a happy customer. Would come back again.

Jacary Hawkins was so efficient and helpful with my process of finding and buying new furniture. He really is amazing at what he does, I just want to say thank you for all of the help!

Jamar and Carlos best employees at this store and any other Ashley furniture home store in the state. Amazing help got us everything we wanted and more!!

Wonderful experience great selection. Jacary was absolutely a terrific salesman.

Jacary was an excellent! He helped me and my wife get the perfect furniture set for our family room.

Mr.Phong, Retail Sales Associate welcomed us warmly. He was amazing, was very patience, respectful. No matter how many questions we had .. he answered them all and even helped us understand the terminology related to furniture, helped us choose perfect furniture according to our home’s interior. Thank you Phong

Really nice place and good ambiance. Retail sales associate Phong has helped very well . Thanks to his patience and explaining us everything.

Jacary was amazing!

Very personal service. Got everything we could want and more thanks to Jacary!

Jacary and Luna were excellent in selling us a couch and took wonderful care of us! Would highly recommend them!

Jacary was extremely accommodating, helpful, & knowledgeable! He gave us an amazing discount and included a free night stand! He was kind, nice, & friendly! We truly appreciated his expertise and services!

Our salesperson was great and easy to work with

Customer service by Vic was amazing and he was very courteous and attentive. We will definitely be back to check out more furniture 😀

Roushan was an excellent sales person! He was able to show me a different variety of recliner chairs that I was interested in purchasing. There was never any pressure from him to purchase a specific model or design. It was a very upbeat and positive experience!

Lie about warranty

(Translated by Google) Thank you Nathan Lindgreen for your help, at all times very kind, attentive and above all helping me. (Original) Gracias Nathan Lindgreen por tu ayuda , en todo momento muy amable , atento y sobre todo ayudándome .

Sales person was knowledgeable

Jacary was an absolute pleasure to work with. Professional and courteous in every way possible, made my entire shopping experience remarkably pleasant. Certainly going back to see him for more pieces soon!

James was very knowledgeable and super easy to work with. Didn't try to up-sell and led me to exactly what I was looking for. Exceptional customer service.

Joselyn Salazar introduced herself to us as soon as we walked thru the door. Immediately she was helpful & attentive. My sister & I found the coffee & end tables we were looking for. She was able to check us out & set us up with a delivery date. The service was excellent & she was friendly & knowledgeable. The customer service is why I keep returning to Ashley Furniture store. Thank you.

Jacary and Sam were very helpful on helping me find the right furniture that I needed. I just moved from New Mexico!!! I highly recommend both of them!!

Jacary was great well knowledgeable in all the products, was a blast to work with!

Jacary is truly the best he helped furnish my father in laws home in 15 minutes I couldn’t be happier with him I see why your the best jacary!!

Great customer service

(Translated by Google) Jacari (Original) Jacary

Roushan did great today with our purchase

Jacary - coming from a 50 year sales rep., this guy is the best! Can sell ice to Eskimos.

Great customer service from Robert - helped us find what we wanted and got us a great price!

Very nice people. Quick delivery. Vic was super helpful

Not trusted company. Never purchase any furniture here.I wish i can give 0.

Great service

Great experience. Abdoul was very helpful and knowledgeable.

Love my experience with Nathan. Very professionals and straight forward.

Great service. Thanks Roushan!

My visit to Ashley was to look for a set of dishes. Vic my sales representative was very attentive and I found exactly what I was looking for. I even bought a set for my Granddaughter.

Great salesman, helped me find exactly what I needed and it was a quality piece of furniture

Jacary Hawkins was extremely helpful in our search. Happy with everything we bought from Ashley and at really good prices.

Jacary was amazing today

Jacary was super helpful and hilarious! Super glad he could help us out

After an almost 2 month fiasco trying to buy a recliner from living spaces i went to Ashley furniture in Tempe Az. Nate ( and Abdule) made getting exactly what i want so easy! Amazing service and my new chair will be delivered in a few days. Very impressed! Nate deserves a raise! Ashley Furniture is very lucky to have him on their team and watching him train Abdule was interesting , he’s a very friendly young man and will make another excellent member of the team. Cheryl Bessler

We are very pleased with the furniture we found and the great help and service of Nate!

jacary was very helpful and kind. appreciate all the help.

Jacary was great today

Jacary is fantastic! Highly recommend!

Briannah and jacary really changed our experience with Ashley’s. We had a bad time online but the restored our faith thanks again.

Honestly very disappointed with the service from one of the customer care rep at Tempe store.The whole deal for interchange between items was wrongly understood and instead of request for two items we just received one in a set ..They just said mistakes do happen and left it ..Very disappointed customer .have been a loyal Ashley customer now don’t think will continue as one. They talk big words like customer centricity but looks like they don’t know even basic of it.

Jocelyn (forgive me if I’ve spelled it wrong) was absolutely fabulous. Thanks for the amazing service and finding a great mattress for us. I’d shop again and refer friends for sure.

Very good experience. Great selection and competitive prices. Rob was helping us choose mattresses, he was so patient with all of our questions and really knew his stuff. Enjoyed it and looking forward to delivery!

Jacket was amazing today

Jacary provided excellent service with great personality and great humor. Above and beyond expectations.

Vic was extremely kind and knowledgeable. He spent so much time going through all scenarios, measurements, and guidance on aesthetics. In a sales world, I appreciated the soft approach and no pressure.

Very helpful but not pushy sales people! Definitely will be back to get the bed and sofa

Jacary was extremely helpful and incredibly kind! Customer service was impeccable! I will recommend Ashley furniture and specifically Jacary to all my friends and family!

Easy fast and comprehensive

I had never been into the Tempe Ashley store before. It is very nice, bright big space. There is plenty to see in. Their showroom as we did fin the furniture we we looking for at a great price.

Jacary was very helpful in helping us make our purchase on our couches and barstools. He was very informative on the couches and not pushy whatsoever. I recommend him for getting assistance an any purchases!!

Great service, very knowledgeable and super friendly. Definitely recommend working with Phong.

Roushan helped us. Great service and was very helpful with what we wanted!

Good

Jacary was awesome finding the right couch for me with all of my requests!

Hanan was so helpful today while looking for a couch!

Great service. Manager and salesman were very helpful and gave us a great price

Best option is no stars. Delivery guys don’t speak any English. Used an impact driver to screw in pieces together and split one of the supports along with stripping out another hole. This was needed for an event this weekend and the best I was told is maybe sometime 8hrs later they will process the return and then check the schedule, which will most likely be a week out. It’s been a while since I’ve shopped at Ashley due to the poor customer service and wow I guess some things never change.

Jacary has to be the kindest soul I have met in my life. Not only did him and Luna furnish my whole home. I got to learn about jacary and his story. Do you know that jacary is a leading salesman for this Fortune 500 company. His first year he was able to deliver 1.6 million never being in this industry and I can tell you how. He is so genuine and heartfelt and listens to your needs. This guy needs to be in the hall of fame for this company id try to hire him but I think he’s well off. Thanks jacary keep it up buddy

Great low pressure sales experience

Part of my experience was good, the salesman helped while we were in store & then I was able to call back later & order the table & chairs we wanted. The bad, the order was placed with a delivery date 5 weeks in the future because our new house isn't ready. Also we live in a remote town where delivery isn't available so I used my sister's local address for delivery. Our intention was to visit my sister for the delivery so the boxes wouldn't be a problem. Well, the chairs were dropped off about 5 days after purchase & the table was dropped off 3 days later. No notice that delivery was scheduled. No one was home at my sister's, the boxes were just left at the front door. Very disappointed with the delivery.

I had a good experience Vic was very helpful and friendly.

I ordered furniture over the phone . Spoke with a gentleman named Robert . He was so great . He offered his professional opinion , Stayed within my budget , listened to all of my furniture needs and went and searched his showroom in order to find an alternate couch . The process was so easy and quick … thanks to Robert !

Roushan is of great help. Always stayed in contact.

Jacary was amazing! Helped so much and got me in and out super quick and got me an amazing deal on a mattress. Totally reccomend him to anyone shopping at Ashley!

Luna is the best! He and Phong really helped me to make it a Merry Christmas this year shopping at Ashley Furniture! They deliver on everything they promise! Quality products for sure! Thank you guys! Merry Xmas!!

Robert was very helpful showed us what we were looking for help us with deciding this our that very patient with my Wife and I. Well done Robert.

Hello Ashley Store! I thought Jacary was spot on. He was very professional and knowledgeable with great customer service. He made it so much easier to make a decision on what I actually needed for a new home I moved into. Thank you!!!

Very friendly service

Great store and furniture! Shout out to Joselyn who knows not to overwhelm a looking customer but checks in for questions. Thanks for the great customer service!

Jacary was AMAZING! Ask for him if you come in!!!!

Jacary is a great salesman. Was to the point and didn't try to sell us anything we didn't want. Would shop with him again.

Jackary was fantastic and absolutely wonderful!! We enjoyed working with him on finding the best bed set and mattress, we'll definitely go back and work with him later on (:

My salesperson was very helpful and knowledgeable

Jacary was awesome

Phong helped me with my services to get the bed I wanted !!

Jacary is awesome and so knowledgeable!

Good quality furniture at a great price. Vic helped us he was very helpful and answered all questions as well. Was looking for bar stools he helped lower them from the high display and was patient

Bought a $4k mattress PLUS the extended 5 year warranty, which supposedly covered ANY kind of damage except anything pet related. This is the information that was verbally relayed to me by the salesperson who eagerly took all my money, and it is also the information that is listed on the “Premium Protection Plan” pamphlet I received which details the terms of my coverage, as per the plan that we PAID EXTRA FOR. This incredibly expensive mattress is now unbearable to sleep on, and has a very evident sagging spot which clearly shows internal damage to the structure of it. No one I talk to seems to be keen on helping me. Manufacturer claims that I have to file a claim through Ashley since they are a verified retail partner, and part of the agreement Ashley enters into as Sealy trusts them to sell their products, is that Ashley handles all manufacturer warranty claims for the items they sell. Yet Ashley tells me the warranty is only good for 1 year even though the manufacturer’s website says their mattresses have a 10 YEAR LIMITED WARRANTY. Never mind the fact that on Ashley’s website I can clearly see that Sleeper Mattresses have a THREE YEAR LIMITED WARRANTY through Ashley’s own policies. Yet I am told that unfortunately they cannot do anything because it is past a year since purchase!!! And GBS, the third party warranty company that I literally paid extra for, all under guise of them supposedly covering ALL ITEMS I PURCHASED, and ALL KINDS OF NON PET RELATED DAMAGE, also refuses to do anything about this. This is absolutely freaking outrageous. We have purchased multiple items from Ashley and have spent well over $10k at this store, the sales rep who helped us made several mistakes including selling us the completely wrong couch claiming that it had features which it clearly did not. We let it slide because it seemed like too much of a hassle to return the couch once delivered and assembled. We thought maybe it was just a forgivable case of negligence due to her being new, but I am starting to wonder if everyone at Ashley just says whatever needs to be said in order to secure a sale, and once they have your thousands of dollars in their hand they couldn’t care less about you or your problems! I literally just got off the phone with the manufacturer of the mattress, and they verified that my mattress should be covered for 10 years, and Ashley is supposed to comply with the manufacturer’s warranty as they are still an active retail partner. Which means that everyone I have talked to at Ashley Furniture is LYING in order to avoid paying out for a defective item they sold me. You are so much better off buying things directly from a manufacturer who will actually stand by their product instead of trying to wash their hands clean of any issue that comes up once your money has been eagerly taken. Ashley Furniture will NOT stand by any of the promises they make you in the store, nor will they stand by the warranty policies that are blatantly stated on their own website, nor any of the agreements that they come to with manufacturers who are trusting them to sell their products as they are supposed to be a reputable business that manufacturers can entrust their retail operations to. I am so thoroughly disappointed and enraged by this whole ordeal. We dropped over $4k on a mattress because our old 10 year old one was terrible to sleep on, only for the new one to become even more uncomfortable than the old one in less than two years of purchase, and NO ONE at Ashley will do anything to help us, which is defrauding both me AND the manufacturer whose policies they are supposed to be abiding by. Ashley Furniture is nothing but a bunch of crooks who will say whatever they need to say in order to get your money and once your money is in their grubby little paws they will go back on every promise and policy that is meant to protect you :) Spend your cash here at your own risk!

Jacary is the best! Thank you for your help today !

I had an outstanding experience with Ashley's Tempe location while purchasing furniture. Vic and Luna, in particular, stood out for their amazing and helpful assistance. Their expertise and support made the furniture shopping process enjoyable and stress-free. I highly recommend their services for anyone looking for quality furniture and exceptional customer service

I just want to highlight Jacary the sale representative at Ashley’s furniture for his seller customer service. Jacary was very informative, friendly and offered me the best deal yet. I have looked at multiple furniture stores throughout the valley and finally I’m done. Thank you Jacary! If anyone is looking please give Ashley Furniture a chance and ask for Jacary!

Had a good experience with Jacary!

Jacary was the best there could be.

We went in looking for a very specific couch and Jacary was super helpful! He was quick and efficient and got us set up with everything we needed.

Very helpful

Vic was the best retail sales associate I have encountered at all of the furniture stores in the Valley. He had patience, understood my budget, and only showed me high quality items that fit my aesthetic. He would even text me when things came in that I was looking for. His manager Luna was phenomenal as well. They provided us with additional discounts for bundling items together. This is the best customer service I have received in Phoenix. I will be back to purchase from Vic and Luna :). I highly recommend you visiting the Ashley store in Tempe and working with Vic and Luna!

I would like to give a superstar rating to Ashley furniture!! Yours is the best store!! Jackary Hawkins was very helpful in assisting us with selecting the furniture for our home!! He was very professional and positive!! He definitely deserves an award for his hard work! Keep up the great work Ashley Furniture store! Blessings, Psalm91

I purchased a sectional couch on black Friday and was confirmed delivery on 12/2/2023 waited for delivery all day and nothing. No one had the courtesy to contact me and say that it was rescheduled for 12/9/2023 and to top it off it wasn't even in stock. Talk about bait and switch. My 85 year mom has to sit on a fold out chair to watch TV because we have no couch.

Joselyn was extremely helpful for me and my pregnant wife. We moved into a new home with only a few months to prepare before the baby was born. Visiting the Tempe Ashley location was stress-free, positive, and so easy whereas it could have been quite the opposite at another furniture store. We are incredibly grateful for the service and quality of furniture we received. We will absolutely be returning to this location to see Joselyn and the team again.

Jacary went above and beyond. Very professional and knows his products!

Briannah and Luna were super helpful and patient with me today and helped me pick out the best bed set! Highly recommend to come in!

Had very good experience shopping with Ashely Store at Tempe. Staffs were very nice and Nolan was super helpful to me to shop for good quality furnitures in my budget. I will definitely use this store for any future shopping. and highly recommend Ashley Store to others

Great selection of furniture and beds!

Robert is the Best Salesman at Ashley’s 10 out of 10!Will be shopping with him for years to come!

Phong was very professional and nice. As well as Luna very charismatic and took good care of us.

Great experience! The staff assisted me with finding what I needed. Special thanks to Vic and Luna for a new Great customer service experience!

Good service, friendly service:))

Jacary was amazing! So helpful and was happy to both listen and educate

Jacary is a top-notch salesman. Warm and kind. And very helpful. Thanks, Jacary!

Today 11/25/2023 at 4:30pm we went to Ashley to get a dining set and living room set that we been eyeing on their website, we found out the dining set is available “on floor” as they call but the living room set we wanted is not available on floor, so we keep looking for an alternative, but this lady I forgot her name, she’s in a Italian/middle eastern decent told my husband that if we are not going to buy that we should leave because she can’t move forward to the next client if we are still there. We are stunned but we decided to just leave but we ask the guy in the front (I believe his name is Jacary) if it’s in their policy to ask a customer to leave just because we taking our time to look for furniture, like we only just been there for like 15 minutes, we end up buying a set of dining and living room at American Furniture Warehouse in Gilbert, we like Ashley but just stay away from that sales representative lady in a Italian/middle eastern decent.

Mitra was friendly, professional, and helped us find exactly what we were looking for. Highly recommended!

I was Helped by a sales representative by the name of Nate. He went above and beyond with out orders not trying to upsell us but trying to make sure we got into the right bed that we wanted. Our order was recently back logged till January 2024 and he called us without us having to reach out to find a resolution to getting what we purchased sooner. He ended up being able to get us most of our order without us having to wait till January. He went above and beyond to make sure that we have and had a good experience.

We got our couch and coffee table in June or July when we moved to our new house. We had a nice gentleman, Jacary, help us. He got a great deal for us. We just bought matching end tables today and were helped by Jacary again. We’ve bought other items from Ashley and we have always been pleased.

Jacary was amazing! Got us our couch at an amazing deal and was very helpful and informative through the whole process.

Very professional and made it easy for us. Jacary was amazing!

Quick and easy got in and out signed up for the credit card in just minutes no problem!!

Loved our experience! Went to 4 furniture stores Ashley's was our last stop. Every store previous workers basically ignored us. Soon as we stepped into Ashley's Vic (anh vu tran) was an immediate help. Walked us through the store answered all of our questions and was joyful. We left to try one other store and came right back to speak to Vic. Bought a sofa at a anazing price! Cheap delivery. A great experience! Give our salesman a raise! He will definitely be who i ask for in future visits 😁👍

Nate was incredibly helpful and professional!

Mitra was very sweet and helpful. She also gave us a lot of discount and made the whole process super easy. She explained everything very well too.

I was so happy that I met Mitra in the store to help me out with getting the furniture for my home . She really worked hard to find me the right furniture and to my surprise she worked so hard to get a very good discount working with the manager .

Mitra was very nice to work with and she has great advice for picking out your needs.

Quality furniture and variety of choices. Good service

Antwan was great didn’t follow us around like a used car salesman. They didn’t have what we were looking for but found a couple items to pick up anyway.

Mitra was quick and easy to work with!

Today we going to ashley we going first time there and the staff is very very rude most of the staff is free and they are to aggressive second floor manager come to me and say bad words for my 2 kids and insult me very badly he say all furniture is his own property and say leave this place so I not recommended this place dont waste your time or money here very worst place and worst experience 1/10

Mitra, Highly recommended her helped up immediately once we walked through the doors and helped us pick out our new sectional to match our new flooring! Definitely will be coming back to purchase with her she’s been 10 years in furniture sales definitely knows what she is doing

Mitra did an amazing job with helping me make a purchase and was not a pushy salesperson. Mitra made me feel like my purchase mattered and helped me make the right choice. She’s amazing!!

Robert was an awesome salesman, no pressure, giving many options, was very patient with me. Definitely would recommend him as your salesman!

Mitra, thank you so much we loved your attention 🩷

🚨🚨🚨Hey Guys Stop In and ask for me I’m one of the leading salesmen for Ashley’s and I’m doing new home special offers! or Schedule an appointment by calling in and be added to My appointment log. Off Tuesday and Wednesday! 🚨🚨🚨

Robert was awesome, patient, and it was an overall ENJOYABLE experience purchasing our new couches.

Mitra was amazing and was helpful throughout my shopping experience. Would recommend working with her

Mitra S. was very helpful. We appreciated her patience with us.

Phong was Amazing and made our shopping experience a quick and easy process!

I got great service from my sales representative. She answered all of my questions, and she was very patient and very pleasant.

I found it necessary to shop for a new recliner and coffee table. James Miller was the salesman that helped me. He made my shopping experience valuable to and helped me select the right products for me. Thank you James Miller for your help and professionalism.

jacary was fast and friendly

great experience!

Robert was very knowledgeable and helpful. We would definitely work with him again and refer our friends needing furniture. A+!

Mitra had great job.we are happy for purchased.

Excellent customer service. Thank you Nathan for your professionalism in helping us buy the right product.

Mitra was great 😊

Robert was very professional and helped us with a great deal. He was very nice and answered all our questions. It was a great experience.

Phong was absolutely amazing! His professionalism was above average. He was attentive and informative, but most importantly he gave us the friendly service everyone wishes when they enter into a stressful decision. Thank you Phong!

Antwan was excellent and was a pleasure shoppjng at Ashley and a breeze thank you

High pressure sales with overly high prices. Won't be back, don't recommend it.. they guy boasted he was the best salesman in the USA and then said, no one comes in this late unless they are ready to buy.. he then followed us around the store in kind of a creepy way.. just made us uncomfortable.. we went to American furniture warehouse and got an entire bedroom set and a couch and recliner for a 1/3 the price Ashley was asking...

Thank you Mitra for your great customer service!! You made us feel like home!

Mitra is so sweet and so patient. I came in already knowing what I wanted and she made it possible while answering all my questions. Definitely recommended!

Mitra is amazing!!! She gave us amazing deals!! Literally gave us two amazing and saved us hundreds of dollars! 😭😍 we could not be happier with the service and with the items we are purchased. She gave us amazing discounts and helped us so much. 10/10 recommend!!!!

sales associate was very helpful and answered all our questions

Hanan was super helping out choosing a reclining sofa. Her knowledge and great customer service are definitely an asset to the store!

We were in looking for pillows. Mitra was very helpful and wasn’t pushy or trying to sell us on the most expensive ones (like past experiences I have had when looking for new pillows or beds). She let us try out all of the pillows they had and helped us get the ones that fit our heads and necks perfectly! She is a very sweet woman!

Mitra was very nice and very helpful. She was considerate and understanding with what I needed. She is AWESOME💓

Nate was an excellent sales associate! He was super helpful and helped answer all our questions. 10/10 recommend. Thanks for all your help Nate!

Mitra she was the best person to deal with, I will be back and ask for her help again. ~Scott

Mitra was so great very helpful.

We moved into a new home and bought all our furniture from Ashley furniture with Brianna and Nate's help. They were able to show us many possible designs for each room of our house. We had majority of the items delivered in one day. We had some items that didn't work and came back again with a few changes until everything was perfect. Everyone from managers to staff to delivery persons were wonderful to work with. Thank you!!!

Robert was amazing!! Great customer service he went above and beyond helping us find when we need it!!!

Mitra was exceptional and helped us out tremendously. No pressure in selling us anything and genuinely took good care of us from start to finish.

Phong was great with knowing his products! We went all over town and experienced many sales people. Phong at Ashley furniture by Ikea was our first choice and we could not be happier! Let the movie nights be comfy and cozy! Thanks to Ashley furniture and Phong! Love The Bares

Mitra was amazing

Mitra was extremely helpful and a pleasure to work with. Very professional and courteous. Would definitely recommend working with her. She was was awesome!!!!

Robert was Very informative. Helped us select the perfect bedroom set and mattress to fit our needs and budget. Super friendly and nice. Made our experience enjoyable and relaxed.

Mitra was a great salesperson. Helpful and friendly.

(Translated by Google) Mitra is very good, very nice, very good service (Original) Mitra es muy buena muy agradable muy buen servicio

Mitra is the best salesperson, she gave me very reasonable prices and we are super happy and will definitely buy from her again!

Nice quality, and variety

I have a good experience. They are not influencing us to buy the items but educate us about the product

Mitra was awesome and very helpful. As soon as we walked in we were greeted. She was very patient and walked us through the entire store. We look forward to working with her in the near future.

My boyfriend and I were in the market for a sectional and had looked at many different places before we decided to go to Ashley's. As soon as we walked in we were greeted by Phong and his welcoming smile. He was so honest with us and helped us choose what would look best for our space. He went above and beyond and got us an unbelievable deal. We could not say no hehe. If you are thinking of stopping in definitely ask for Phong, you are guaranteed a great deal and best customer service experience.

I didn't realize Robert was new when he sold us our dining table. Very pleased.

Very helpful staff, price matched the items for us and made sure we understood what we were getting. Thanks!

It's a furniture store. Lot's of stuff; not too pushy.

Nate is a excellent salesman very helpful and patient knowledgeable of the product. If I can give more than 5 stars i would!!!!!

Robert did a great job helping us out

(Translated by Google) Robert took excellent care of my family, this is the 2nd time we referred to him for help. Thank you Robert (Original) Robert nos atendió a mi familia de una excelente es la 2 vez que nos referimos a el por ayuda. Gracias Robert

Jacary was amazing with helping our family with our new accent swivel chair.

Excelente servicio y calidad . Robert nos ayudo en todo momento para elegirNuestros muebles para mi nuevo hogar. Nos explico a detalle cada paso y nos proveo un descuento de cortesía . Definitivamente yo regresaré para comprar más muebles para mi hogar . Gracias Robert por el excelente servicio.

Don’t come to this location in person. My fiancé and I came in looking for furniture for our new place and Phong welcomed us in and asked what we were looking for and we told him we were just looking around for now. He proceeded to ask us what we needed and we told him for the second time that we just wanted to look around for a bit. As we were looking around there was a second Asian man who worked there seeming to follow us around (I hadn’t noticed yet). I went to try out a second chair and then finally noticed that we were being followed as both Phong and this other Asian man stood in front of us as we were trying out furniture like every one else in the store. Afterwords I got up and told my fiancé that we were leaving. I will not be coming here again.

Nate L. was awesome! Very knowledgeable and friendly. Definitely not pushy like other furniture stores.

Outstanding customer service, especially Phong. Phong took time to look at my new apartment’s floor plan, as well as pictures of the furniture I already own, to ensure I was making an informed decision about my purchase. It never felt like he was trying to just “get a sale” for a commission.

Phong Nguyen was the associate that helped me and he was amazing! He took the time to understand what my daughter and I needed for furnishing our new home with a limited budget. We ended up with great quality furniture and under budget!

It was quick and easy as long as you know what you are looking for.

Jacary was absolutely wonderful. No pressure, very knowledgeable, answered all of our questions patiently and thoroughly. Very happy with the service and purchase

Jacary was INCREDIBLE! Came in the update our bedroom set and he was a pleasure to work with.

Mitra was extremely helpful, friendly, she went over and beyond to help with my purchase of a sectional set and patio furniture set that I need asap lol! She even asked her manager to throw in a little decoration I loved that hubby said no too kmsl. 😂😂😂 #Girlpower

Jacky was awesome!!! He helped furnish my new apartment effortlessly. He was very knowledgeable about all the products and helped me pick the perfect style to fit what I needed. Highly recommend going in to see him!!!

Mitra was great!

From sales to delivery to set-up, A1 service.

Our sales rep was helpful, patient and friendly

Jacary was AMAZING at helping my fiancé and I getting our dream bedroom set. Get this man a TROPHY 🏆

I was impressed at the level of detail the sales associates have on the items to purchase. It helped me decide what fit into my new home. Vic, my sales associate, whom I worked with for over a month, was knowledgable, courteous and made himself available whenever I stopped in for a question. The sales manager, Sam was always welcoming, informed and well respected by all personnel observed. I am extremely happy with my 12k purchase of furniture from this location. I highly recommend Ashley Homestore here in Tempe, you will be treated like family, all are sincere from the moment you enter. Thank you for all your help Vic and Sam. Sally Kulicki

(Translated by Google) Excellent attention from manager Issac (Original) Excelente atención de si manager Issac

Roushan was amazing 🤩 helped me choose the best pieces for my home

(Translated by Google) Miter. Excellent service, pastries, come again, very patient, very good service, very happy for your cerbicio 🤩 (Original) Mitra. S excelente atención bollería venir otra vez más muy paciente muy buen servicio muy contenta por su cerbicio 🤩

Fastest I have ever bought a piece of furniture, thanks to Jacary! Great experience.

Mitra was incredible and gave me the absolute best deal! Will Shop with her again

My husband and I were very satisfied with the variety of furniture this store had at the time we were looking for a complete couch set! We liked how well organized the store inventory was, and how spacious the floor was, and the couch, loveseat, and recliner that we ended up purchasing we are grateful to have!

mitra helped me find a dresser and a bed frame and her service was great

Antwan was great today! Super friendly and knowledgeable.

Great customer service and nice environment

Very great service I want to Thank Mitra very professional and courtious.

Jacary was very helpful with getting the coffee table we’ve been trying to find!

Jacary he was amazing and really helped me get my bed set!

Jacary was fantastic! Got the desk I wanted

Mitra was super helpful.

Mitra is a wondeful seller. She was kind and patient. We are definitely buying more furniture from her.

Mitra was the best sales Representative very helpful and gave me great design tips. I will be back to see her on my next purchase!!!

Mitra was awesome!

Costumer service is really good. Thank you Mitra

Terrible service! Liars and rude employees. A mgr implied I didn’t have the money to buy my furniture, then salesman lied about the chairs being leveled before delivery, then the delivery guy put my white leather chair together on the sidewalk outside when he had a full clean room to work in, then dispatch was rude and had very limited availability for a tech to come fix the leveling and a mgr called a did nothing but try to continue the lies then back tracked because I called her out,! Ridiculous 0/5 stars. I will never again buy from Ashley, they should be ashamed of themselves for lying to their customers like that!

I went in wanting to purchase a Mattress. I was very clear that I am a Side Sleeper with Scoliosis. The associate that helped was very kind, however I am not sure how well informed she is. To start off, beware that the beds on the floor have been used for an extended period of time - therefore they will not feel that way when your purchase them. The bed I tried out felt ten times softer and more comfortable, as if it’s been used for several years in comparison to the bed I purchased. I was told it would be in a box rolled up and easy for pickup, it was not. It was in a plastic bag, I ended up having to pay someone to help deliver as I was misinformed by the associate. I have had this bed for a couple weeks and my 400 dollar mattress I had prior was more comfortable on day one than this 1300 Dollar mattress. I have been experiencing shoulder pain, neck pain, numbing of my arms, tossing and turning due to the firmness of this mattress. Go try out beds, then do your own research, unless you know the sales associate from prior experience. Unfortunately, they do not allow returns even though I have claimed this to be defective and it was falsely advertised…. I’ll have to purchase another mattress, attempt to sell this one losing a bit of money in the process.

Terrible service! Liars and rude employees. A mgr implied I didn't have the money to buy my furniture, then salesman lied about the chairs being leveled before delivery, then the delivery guy put my white leather chairs together on the sidewalk outside when he had a full clean room to work in, then dispatch was rude and had very limited availability for a tech to come fix the leveling and a mgr called back and did nothing but try to continue the lies then back tracked because I called her out! Ridiculous 0/5 stars. I will never again buy from Ashley, they should be ashamed of themselves for lying and treating their customers like that!

After giving me a few directions I appreciated that my sales person let me browse the store on my own. When I was ready he joined me to answer a few questions, and to complete my purchase SMOOTH.

Joselyn was AMAZING! She was very patient kind and knew how to help us out. She understood what we were looking for and went above and beyond for my wife and I to help bring our vision to life. Thank you to the wonderful team at this location.

Jacary couldn’t have been any better. The moment we called he had us ready to come in and make our purchase. Within 30 minutes, he had us sold.

Jacary was amazing today!

Mitra was great!

Antwan is the best. Go in and ask for him. Fantastic help, got us a great price. Love our couch!

I did not get the color I really wanted but Hannan was very accommodating and knowledgeable.

Working with Jacary Hawkins was an absolute pleasure. He was very professional and had lots of useful recommendations for our home. Would highly recommend working with him and will be back for additional purchases.

The experience of shopping at Ashley's was awesome. Very friendly and professional. They greeted me when I walked in the door. The salesperson walked me to the kitchen table areas. They have a variety of kitchen tables. And the PRICES are very reasonable. And to my surprise, I got a table that sits 4, for under 600.00. Which includes delivery and 5 year guarantee. It was delivered the following day at 8:15 am. Delivery personal, are also very nice and professional. They came in, assembled the table, set it up within 10 to 15 minutes. I think the total time in purchase, delivery and set up was less then 45 minutes. So if your need furniture, please check out Ashley's. The are friendly, fast, and professional. Happy Shopping.

I had gone to look at coffee tables and side tables with my boyfriend and Jacary was the one to be helping us out. It seemed like he was in a rush to sell us something and while we were looking around he told us that everything was gonna start around at least 200/300 as everything was wood. He said that Bob’s discount store in the clearance part was probably going to have more what we were looking for. I didn’t really appreciate that comment at all, we are a young couple but that doesn’t mean we don’t have money to spend. And it sure doesn’t mean that I want broken or scratched furniture from the clearance section. It felt like a moment out of pretty women, especially since we had found a couple things we liked and were going to purchase but hadn’t told him yet. We decided to come back the next day and we’re helped by Handa, she was amazing and didn’t rush us or act like we weren’t going to buy something just cause we were younger. I know they go on commission so I wanted to make sure Handa got the commission instead of the man who looked down on us and thought we didn’t have money to spend. Overall the experience was fine except for the judgment placed on us because of our age

Mitras was awesome look for her to help you !

Amazing, easy buying experience!

Mitts was so kind and generous with her time. Most importantly she listened to my needs.

Jacary was so very helpful when we we searching for a sleeper sectional sofa. Warm, caring and very knowledgeable. He made this arduous task less stressful, almost enjoyable. He’s a very nice person. Ashley Furniture should be proud.

Was promised an assembled item. Item was delivered in pieces and I was misinformed.

Briannah and Jacary were amazing today with getting me my new sectional! I'd recommend them to anyone shopping at Ashley's!

Great service here. Thanks Mitra S.!

Jacary was very helpful and informative when it came to our search for a bed in our new apartment. He helped match us to the perfect bed based on firmness, features and sleep positions. Jacary displayed a plethora of knowledge regarding bedding features in addition to helping us find the best fit for our price range, and helped lower the cost of our total purchase. I would highly and personally recommend him as a sales person for anybody looking to shop at Ashley Home furniture.

great customer service and very helpfull!!

Handa is incredibly patient & helpful 👍

Nate was excellent. He was very patient and thorough when answering our questions. Would absolutely come by to work with him again.

Went to several furniture stores looking for a new sectional. Wound up finding the perfect one at Ashley’s. They were amazing working with our budget and I feel confident this investment will meet our family’s needs and hold up better than our last one did! Thank you Vic and Sam at Ashley’s we will definitely be back!

Jacary was fast I called in for one couch and he showed me another and I bought it within 20 minutes I love this guy!

Mitra was very diligent, and put a lot of care and passion into her explanations. We bought our dream couch and dining table!

Phong took care of us from the moment we got there. He was friendly and thoughtful. He listened to our needs and helped us choose the perfect sofa for our new place. He even got us a discount! We will be reaching out to him for all other furniture needs we have.

Jacary took great care of us and tended to everything we needed for our home! Made it possible to get more than we needed without any worries and he and his supervisor really worked with us to get the best deal. Had a great experience today!!

Jacary helped us so much today! In and out in less than 30 minutes and got us the perfect recliner set with discounts!

Mitra was berry helpful and patient with my toddler. She gave me great service

Jacary is the best salesperson in the nation for a great reason! We walked in as strangers and out as family. This has been the best furniture shopping experience!

Jacary Is truly a kind soul. This man not only furnished my living room but sent me a gift card for gas for the week this is the best experience i have every had. No pressure at all and I had my baby with me. Thank you Jacary! I see why your the best!!

Mitra was very polite, knowledgeable and helpful. I will definitely come back! Go visit Ashley Furniture in Tempe and ask for Mitra!

Jacary was dope. I think he’s #1 in the nation for Ashley Furniture. Made sure we were well taken care of!

Sales Associates are very friendly and knowledgeable

I purchased a mattress & bed frames via phone. Jacary was amazing, very friendly and very helpful.

Great experience, our salesman Jakari is the best! :-)

Mitra s did great job and so much experience and very kind .She explained everything in very good way.

Great friendly service

Antwan did a great job assisting us in purchasing a new cauch set for our home. Thank you!!

Employee did an amazing professional well informed amazing job!!! Thank you antwan Vaughn!!!

Apon entry to the store the sales person Jacary was on the ball. He immediately took us to the mattress section showed us the perfect mattress for my needs . First he asked what was my profession. I guess this was to size up if I stood on my feet all day. He was right. We bought a tempurpedic, with a remote base , mattress covers, n 2 bedroom frame and headboard. He is truly the BEST, sales person in America. Now as for the product I will know after a full week of sleeping on it. Overall the experience was a 10. Thank you JH

Worked with Mitra. She was very helpful and easy to deal with.

We bought furniture over the Labor Day weekend at the Ashley store in Tempe on Emerald. Brianna T. the sales associate that took care of us was great. We had the best furniture shopping experience ever. We will return an ask for Bri again 🙂. Thank you so much.

We found the bed set we could afford and got help funding the right mattress!

Great help

Thank you so much! We loved our experience. Roushan is outstanding! Super nice, not pushy, let's you think and decide. I will definitely never have buyers remorse. Thank you thank you!!

Mitra was amazing!

jacary great experience buying! super knowledgeable!

Mitra was very helpful and friendly. She's great.

Jacary was great for helping us with choosing two beds for our guest bedrooms. He walked us through mattress firmness, kept our budget a top priority and gave us great information to help us make the perfect decision to buy two mattresses.

Jacary was a pleasure to work with! He helped me get the perfect couch for my family in a timely manner. I had my baby with me and he made the process fast and easy. Great experience!

Was promised a delivery date of today. No phone call to cancel but learned after calling the store 3 times the delivery was pushed to next week

Wonderful employee, helped me figure out what I wanted. Friendly and kind man.

Ashley is the place to be for Great Selection and Exceptional Customer Service.

Very patient, knowledgeable. He was so willing to find what I was looking for. Thank you Nate

Mitra and Brianna were fantastic

I came in to look at a mattress and a couch but needed to decide, which one. Jacary and Briannah made it possible for me to walk out with both spending less than I had initially anticipated. I came in deliberating over whether to purchase a purple but found the same qualities at a cheaper price with a Tempurpedic. I am not only pleased with my experience, but I may now be a loyal customer due to the experience I had while determining which selections would be possible. Cannot wait to sleep and watch television in comfort!!!

Good selection and great customer service, if you go in ask for Antwon!

Mitra was really helpful and patient. She gave me time and space to browse around and was ready for me when I had questions and needed assistance.

Mitra was phenomenal. Extremely polite and well spoken. She got me a really good deal and helped me furnish my new home at a good price.

Mitra S. Is amazing, sold me and my boyfriend on a beautiful couch.

Antwon was very pleasant and helpful with all our questions and took good care of us!

Jacary was our sales rep and he helped us find our first dining table for our new home. Jacary was amazing through the whole process as we were clueless on where to begin. He really showed us our options and walked out through the showroom. He also showed up some complimentary side tables for our bedroom we were also looking for. Best experience we’ve had at Ashley’s/Furniture shopping ever and would prefer Jacary to help us on our future purchases!

Antwan was amazing so helpful so patient so knowledgeable

Jacary was great he helped us find the right piece, thank you

Mitra gave me great service

Jacary is amazing!

Mitra S. provided good service.

MITRA S. was great! She provided great costumer service.

We have had 2 great furniture shopping experiences here! Most recently, Jacary helped us purchase furniture for our new home and was a huge help with getting us the best deal possible and helping us visualize our new space! 100/10 recommend!

Jacary was absolutely phenomenal, helped us pick out amazing quality furniture to match the aesthetic we were looking for at a price that was beyond incredible. Could not recommend this guy enough.

Jacary was extremely helpful with finding some great pieces for our new home!! I would definitely recommend Ashley’s to a friend!!

Products are fine, associates will interrupt you every 10 seconds to try to drag you across the store to the items that give them the most commission. We were here for 30 minutes, and the sales staff spent more talking to us than we could to each other. I'd rather buy elsewhere to not support the sales practices. Go down the street to Salt Creek instead.

Went into Ashley’s searching for a couch, Jacary was extremely helpful and very kind! Had a great experience & left with nice new furniture!

Phong was very helpful!

Phong was very helpful, kind, and patient! He helped us find everything we needed and gave us helpful input.

I purchased table and chairs. Waiting for delivery but the experience in purchasing it was awesome. Phong with Ashley Tempe was my salesman, he was kind and patient with me while I made my decision. He was helpful and attentive to my needs without making me feel pressured or in a hurry to make a decision. Delivery and set up will be in 3 days from when I ordered. Will update if any changes in my 5 stars.

I am relocating to Phoenix and was able to find pieces of furniture that I wanted and called this store in Phoenix. Antwan was extremely helpful setting everything up for me and getting a delivery date to accommodate my schedule. Great customer service!

We thought it was close because there were no cars in the parking lot! We know why... they are expensive with medium to low quality furniture.

We have had great experiences purchasing furniture from Ashley Furniture but more specifically we have had the best service and assistance from Nolan W. at the Tempe location. He goes above and beyond for his customers. We are repeat customers of Nolan’s and we won’t use any other furniture store or salesman because Ashley Furniture and Nolan know how to provide quality product and service. Highly recommend seeking Nolan out for any of your home furnishing needs!!

Roushan customer service was extremely great. I will recommend other to this store. My last exprience purchase was not as great.

Jacary was great today!

Awesome Customer Service! Clean and friendly shopping experience from beginning to end. Thank You :).

Mitra is great!! She was so helpful.

Mitra were so helpful and so kind. She spent a time to show us all options fit our preferance. She is the best!

Nate helped make check out smooth and easy!

Mitra was wonderful to work with to purchase our new sectional.

Mitra was very kind and helpful

(Translated by Google) Excellent attention by Mitra S., pleasant, objective, she offered us very complete information, thank you (Original) Exelente atención por Mitra S., agradable, objetiva, nos ofrecio información muy completa, gracias

We went to the Tempe Ashley Furniture and got a great deal on a sofa and love seat. Phong was our salesperson and he was very kind and helpful. Highly recommended! Thank you

Jacary was amazing helping me and my family set up our kitchen area in our new home specially, dealing with a crying baby. He had great patience and very knowledgeable on furniture as well. Easy to talk. very friendly. He goes above and beyond.

Antwan was great very helpful and got me a great deal on my furniture.

Mitra helped us and we were able to get a great deal on a quality product

Mitra S was fantastic , she was very helpful and nice !! Thanks so much !!

Antwon was great and super-helful showing us all the couch options. Thanks for all the support!

Mirta was very helpful with our shopping today!

Jacary was amazing helping me and my family set up our kitchen area in our new home specially, dealing with a crying baby. He had great patience and very knowledgeable on furniture as well. Easy to talk. very friendly. He goes above and beyond. We will be back for more. Great place

Very friendly, professional and prompt with service. Great experience.

Mitra is absolutely fantastic. She did such a great job showing us around the store and find the perfect sectional. She even made the financing part go by so smoothly and was such a pleasure to work with.

5 stars. Mitra was extremely helpful as soon as we walked in and was very accommodating.

Great experience buying furniture with Mitra.

Nate was beyond helpful!! We had so much furniture to purchase for our second home in Maricopa. He was patient and gave us time to look but hung close to answer questions. He showed us around and helped with design as well. I felt like he was our personal shopper. Great salesperson!!!!!!

Jacary was amazing today he helped get my new sofa set and new mattress thank you so much Jacary I will be sending family and friends to come and see you. Truly you are the best salesman ever!!

I went into this stores location earlier looking for things for my new apartment and immediately upon entering my roommates and I received a look and the lady at the front asked us if we were planning on financing the furniture, I said no and went to look around, she followed us very obviously and asked two more times if we were sure we didn’t need to finance anything. At this point we’re irritated, we are young but that doesn’t warrant the assumption that we can’t afford anything. We were discussing on which table to buy when she again came up to us and asked us about financing to which we just said we’d pay in full and that was when she started treating us decently. It was rather disrespectful and disappointing to say the least.

Mitra was the best

My shopping experience at Ashley Furniture in Tempe exceeded my expectations. My salesman Ron is who I will only shop with. Ron is pleasant, professional and not pushy at all. We built a great relationship which is always important when making a large purchase. Luna and his team were also very engaging and professional! Felt like I was amongst family. Thanks so much for being kind humans and providing exceptional service. Bethina & Trevor Jackson

Mitra was amazing!! Def helped us out alot!!! Furniture buying is stressful but she made the process easy and she was so patient with my husband and me! 100/10 for her and the manager Isaac. Def recommend coming to this Ashleys and ask for Mitra!!!🙂

Brianna has been very helpful since the first visit to the first visit to the store.

Jacary was great, he took care of us immediately and helped us throughout the entire purchase process.

Jacary is great! Very helpful!

Jacary was great and easy to work with! Very knowledgeable and personable. Would highly recommend!

Mistra great service!!

Mitra was so nice and helpful!!

Jacary was so helpful!! Definitely recommend him as a salesman!!

Jacary was wonderful and got us the outdoor furniture we wanted! 10000/10!

Jacary from AZ was so helpful in talking me through what couch would look best and prices and delivery. Couldn’t have been a smoother process! Great customer service!

Phong was phenomenal!! So attentive and made sure we got a good deal. Felt so much better leaving the store. Wasn’t sure if we would buy anything today and left with furniture for two rooms! By far the best customer service and furniture buying experience we’ve ever had. Thank you for everything, Phong

Phong was incredibly helpful and informative, was very patient and answered all of our questions. Truly some of the best customer service I’ve ever received.

After visiting several furniture stores we went to Ashley and met Phong. He went above and beyond explaining the products. Thanks so much for all your help Phong we truly feel like we purchased from a friend today. Highly recommend asking for him when you shop Ashley.

Mitra was very helpful to my mom and I.

Mitra was great helpful and patient with us best experience i had in a furniture store!!

Mitra helped us a lot and give us good service !!!

Mitra gave exceptional service. She was careful to keep my budget in mind.

Jacary was very helpful , helped pick out the perfect stuff !! Customer service was excellent definitely would recommend him if going to Ashley furniture!!

Got everything we needed thanks to Jacary! Top salesman in the nation for a reason

Antwan was great he helped me make a u couch and get a new mattress At a great deal!

Jacary was very helpful in assisting with everything I needed today

Antwan was great and super helpful! We let him know what we wanted and he let us know our options and got us out of there quickly and efficiently

Antwan was great!! He helped me shop, asked lots of questions about style and decor, made great suggestions and negotiated a great deal. I’ll def be calling him again soon. Thanks Antwan!!

Jacary was amazing today helped with our new sofa!

Mitra is very helpful, she helps to get what we wanted very fast. When we were not sure, about the sale deals she helped to clarify everything very efficiently.

Jacaranda, really great salesman. Was great in helping match my bedframe that I already have

Great experience with sales rep; would highly recommend!

Jacary was great.

Briannah was incredible!!! This is the only place we will buy furniture, she was super helpful but also let us browse in peace. Thanks again!!!

Absolutely amazing experience, greeted at the door with openness, no pressure to pick an option, Jacary was our salesman, never pressured us, was super helpful with my indecisiveness and even helped us find some decor that worked with the couch we got, 20/10 experience

Jacary did a great job with getting us what we needed and was a pleasure to work.

Love Mitra so was very helpful and super nice!!

i had a great experience with mitra!

The salesperson was very helpful, told her what I was looking for, price was good and in 15min I was done.

Mitra was very helpful at showing us different options for our new dinning table. Mitra asked questions to understand what we were looking for and once we selected a table Mitra searched for discounts available to make sure that we the best price on our new dining set.

Mitra was Great help, no pressure and gave all sale options not just the “best sales”

I had a great experience at Ashly today. Yolanda was very helpful and patient with me and was great at helping me make decisions on what furniture I wanted. I will for sure be coming back to buy more!!

Mitra was excellent in assisting us find exactly what we were looking for. She was so kind and provided exceptional customer service during the whole process of our purchase. She made my wife and I feel like she was there to HELP us rather than just make a sale.

Antwan cool dude he gone show you all possible options and go out his way find you what you need

Jacary is one of the best sales people I’ve ever came across!!!

Jacary was level 10! ✔️ One of the best sales experiences I’ve ever had.

Mitra was so sweet and helpful! She made the process so easy and I would definitely be back to buy more furniture from her again.

Jacary is amazing! He help us out on getting almost all our furniture. I love that. So excited to get my furniture.

Jacary was great today!

Went to Ashley furniture store today and Vic was very helpful and hospitable, I highly recommend coming to this location.

Jacary was pleasant and made my purchase seamless. Helped me out tremendously.

When you go to Ashley’s you must ask for Antwan! He is friendly, personable, helpful and extremely knowledgeable. We just left with a new desk and a sweet couch! I cannot wait to see how it looks in the upgraded home office!

Phong was absolutely fantastic! His expertise in guiding us through the selection process was invaluable, and we felt confident in the choices we made with his guidance. What truly impressed us was Phong's attentiveness to detail. He patiently listened to our requirements and concerns, making sure to address each one with care. He wasn't just trying to make a sale; he genuinely wanted us to find the perfect furniture that would suit our home and lifestyle. Thank you, Phong, for making our furniture shopping a great experience and for helping us create a modern and beautiful home!

Phong is the BEST! It was an absolutely wonderful experience working with him. From the moment we stepped into the store, he greeted us with a genuine eagerness to assist us. He was incredibly knowledgeable about the various products available and took the time to understand our specific needs and preferences. Thanks to Phong's expert assistance, we found the ideal couch and bed that will look great in our new home! The quality of the furniture is outstanding, and we know it will bring us comfort for years to come. We are so grateful for Phong's outstanding service that we have already decided to return to the store in the future to work with him again. If you are looking for a pleasant furniture shopping experience, I highly recommend seeking out Phong's assistance. You won't be disappointed!

Phong was phenomenal. He helped us purchase a new sectional couch and a new mattress! Will be back to visit Phong for more recommendations.

Antwan greeted us at the door with a smile and was a complete professional! He gave us great advice and took us to the exact location of what we were looking for. At no point did he try and push us to make a decision which was such a relief. He gave us our options and let us talk about what we wanted. He helped us get a great price and made the experience easy and as enjoyable as it could be. He was so personable and was dressed for success. Thank you, Antwan

Bought a mattress from Jacary. Was super friendly and very helpful. Would 100% recommend him to anyone shopping at the store

This store is awesome. As soon as I walked in the door I was greeted by Antwan. He was professional and courteous. I will definitely be back and request him to be my sales guy.

Jacary was great with my new bed set today. I had a great experience in and out!

Brianna was great! Love her helpfulness and ability to get us in and out with our purchase!

Leaving this review specifically for the sales rep I worked with, Nolan W. Close to two years ago now I searched multiple furniture stores in the valley for something I wanted that was affordable within my price range. (Not the cheapest stiff sale item, not high end stuff either) Nolan wasn't the typical overbearing car salesmen ish person that I ran into at most places. He answered all my questions, let me decide on my own, and showed me around to all the types of couches in the warehouse that fit my description. He was helpful with practical info on each, but didn't try and sway me either. He also helped me get what I believed to be a good deal on the couch. Nolan was polite and courteous. Thank you Nolan and sorry for the long over due feedback, A+ I'm still happy with the couch purchase going on a couple years later.

Purchased a bedroom set and salesperson Antwan was very helpful and professional. He took time to explain things and made sure out needs were met.

Jacary GREAT!!!

Jacary was great! He educated me on Ashley’s products and helped me pick out the best furniture for me!

Jacary was great! Super helpful (:

Jacary was great to work with! I didn’t have an exact idea of what kind of bed I wanted and he helped guided the entire process.

Phong was a great salesperson in helping me and my brother choose our first couch! :) Very organized, communicative, and respectful in the process. Thank you!

Jacary was amazing! Came in to browse and left with a new couch! Very happy with my selection, looking forward to delivery. Will definitely be back to work with him!

I came in looking for a small couch or loveseat, and Roshan made it so easy to hone in on exactly what would fit my space and price range!

Jacary was great! Felt very welcomed and got me situated with what I wanted right away. Dude knows his stuff!

I had the BEST experience with Jacary today! He took us through out the entire store and really listened to our vision (while adding in some design tips of his own!!) He is very knowledgeable about his trade, wouldn’t want to work with anyone else!! If you visit Ashley Home Furniture, ask for Jacary!!

Jacary was an AMAZING help at getting my sister and I exactly what we pictured for our new house. He showed us everything we loved and even things a little out of our comfort zone to help us pick the right furniture for our house. Not to mention he is just a pleasure to be around. Highly recommend this store and specifically Jacary to cater to any and all of your household needs:)

Good experience. Friendly staff. No pressure. Found what we were looking for easily

Jacary and Phong are amazing!! The best salesmen in the world! Sold me my first ever mattress and I couldn’t be happier!

Went in to get a TV Stand I saw was in-store when I was looking online and Antwan helped me out and made it a very easy and great process!