Ashley HomeStore Tempe, AZ

Ashley HomeStore Tempe, AZ


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
4 Star Star Star Star
(25 reviews)
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El servicio de es excelente!! Muebles buena calidad

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Too bad they dont match the prices on their own website. Online I was able to get free shipping.

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Ask for Nancy...She is an awesome lady to help you shop. Well, knowledgeable in home Furniture and decor. She will give you a well deserved special feel. Thanks Nancy!!!

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I stopped in Ashley Furniture in Tempe last week and was welcomed by Natalie. She was extremely friendly and inviting, and told me of the amazing deals they were having at the store. I looked around at my own pace and when I found what I was looking for, she was there to answer all my questions. She is very professional and goes above and beyond for customers. If I need any more furniture, I won't hesitate to go back -- excellent experience.

Star

Terrible. Purchased a bed frame and after unboxing it we realized it was damaged. We called customer service and it was horrendous. They did not communicate between stores and each time I called to confirm delivery times etc they had no clue it was scheduled. Terrible customer service that expects you to spend your gas and time to return things they delivered damaged. DO NOT BUY FROM HERE. Inspect all pieces before you purchase and dont expect customer service.

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Today I experienced premiere customer service at Ashley HomeStore in Tempe. In today's world of business customer service is no more. The employees at Ashleys took me back to the day when the customer was important and making them HAPPY was their goal. When I walked into the store I was greeted by Malik Fuller. He allowed me to look around freely but was always near by to answer questions. Once I found what I wanted, the team of Malik, Lilly and Ryan Boatman went to work. I was not approved for enough credit to get the items I wanted. Between Malik, Lilly and Ryan, the manager, they finesse the numbers I left the store the happiest customer with all the items I wanted. It was a breath of fresh air to feel that I was the most important person in the store and me being satisfied was their goal.

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Very happy with my furniture and very happy with the customer service Roushan S. Provided! He was very patient with me (I spent 4 hours at the store) and he answered all my questions and provided me with the best of the best deals! Thanks again for the furniture!

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Well laid out and helpful staff.

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Nolan was the best! Very personable, extremely knowledgeable of products and very patient with us as we looked at various items before reaching a decision on our purchase! Most happy to make referrals to Noland at Ashley’s.

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Came in just to look and was approached right away by Norman! Let me tell you he’s an awesome attentive employee he walked through the whole store with us until we found the right one! He was funny and super kind. Took the time to explain everything to us and make the process easier for us. We will definitely be coming back for our dining room table with him!!! It’s employess like him that make me want to return!

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Norman W is a great sales man and was extremely helpful the whole time that I was here. He really took his time to explain and help us out with what I was looking for. I’m glad and lucky to have had him as the sales man here. Left with awesome couch’s, great service, and some great laughs.

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Charles was very personable and knowledgeable. We needed a dining set for our new house and he matched the online price for us so we were able to get the full set instead of just the table.

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We went into the store to purchase one bedroom set and purchased three. I really enjoyed the experience. Nolan W. on Emerald Street was very helpful and pleasant to work with. He was very knowledgeable and patient with us. Thank you Nolan for your excellent customer service you made my experience very easy.

Star

I do not recommend this store; avoid this place like the plague. If you do choose to do business here, cross all your fingers and toes it works out for you because I don’t want you to feel as disenchanted as I do at this point. Thumbs wayyyyyyy down!

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I will give 5 stars to Nataly. She was patient, knowledgeable, kind, and gave me the space and time to let me be.

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Worst attempt at buying furniture ever. I received an Ashley gift card from a relative To purchase furniture for my new home. Online price was $448.00. Tried to complete purchase and was told that you can’t make purchases only with Ashley gift cards. In store only and you don’t get the online price!!! Store price for SAME furniture was $899 !!! What a SCAM !!!!!!

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Great service and great prices!

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Great Experience, the people that helped us were very kind and gave us the best deal on our Entertainment Center, Table Lift, and also included a new mattress and box spring with a mattress protector. I recommend Ashley Homestore

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Have purchased items at Ashley throughout the past 14 years and dont think I will be back. I went to this new location to order a specific item and I knew exactly what I came in for. There was so many sales people It was uncomfortable the whole time you are browsing you are being hounded. They tried sell me a 7k + mattress that I dont need, very cocky, and self righteous. They speak very badly about any other furniture store pretty annoying.

Star

Very bad customer service!! Rude and very disrespectful! We tried to price match an item we bought a week ago and called them to explain everything and they said please come over and bring your invoice with you. Then that’s what we did. The way they spoke to us was very rude and my complaint was that one of the employee said the opposite on the phone what she’s saying now and also we don’t have time to come in and then get disappointed but her response was “you can cancel your order with very aggressive voice”... I don’t know if that was the correct response to your customer but yes will come back tomorrow and will cancel my order dear and will never ever buy anything from here again nor let anyone I know do too!!!

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Jerry was by far the nicest man I’ve met and was an amazing salesmen demonstrating the tempurpedic mattresses and was a very big help, highly recommend swinging by and asking him for advice

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