Ashley Store Alexandria, LA

Mrs. Judy was very knowledgeable with the buying process and extremely helpful. The purchase was seamless from start to finish. Very pleased!

Ms. Judy was the most kind, understanding, person. She listen to what I needed and showed the most patience. I look forward to working with her in the future.

The delivery men were very professional and friendly. They assembled the bed in no time!

Quick and easy process in-store. I cannot wait until my new sectional is delivered!

They were so kinda. Helped us out tremendously. Showed us exactly what we wanted. Love my furniture and Ashley’s.

Great salesman!!

Was very satisfied with the professionalism,service and courtesy of the employees and the cleanness of the surroundings inside and out I’m very pleased with the quality of my purchase. Thank you

JUDY PICOU WAS VERY HELPFUL AND WOULD ANSWER OUR QUESTIONS WE GIVE HER A 5 STARS RATING

Great customer service! Our sales lady was very helpful, very engaging, and helped us find just what we needed.

No pressure from salesman, Wayne Bobb but very knowledgeable and showed me exactly what I wanted. Billing area was pleasant and efficient. The delivery men were extremely nice and assembled every thing to my satisfaction. Good experience

Very friendly and helpful!! Mrs. Judi was salesperson and we loved her!

Judy Picou, was our very nice and knowledgeable salesperson at the Alexandria, La store. What a wonderful experience, very helpful and listened to all our concerns, even figured a way to help us put together the pieces of our new dining set. Thank you Judy

Thank you all so much! I'm very pleased with the quality of my furniture and the pieces I selected. My dining, living room and bedroom pieces were everything I expected ,and the mattress.. slept like a dream.. Thanks again Wayne Bobb for your high quality sales assistance and support. Everyone who assisted me from the counter to the door were excellent and provided the best service.. I’m equally pleased with the delivery service. James was very friendly, courteous, respectful and professional. I appreciated that to the highest. Thank you all for the excellent 5 star customer service and support!! Dewanna Rhone

Very nice people sales lady got us just what we wanted. They delivered on time set it up, did a great job took their time so nothing got scratched.

I love Mrs Judi. So helpful and always looking to help you get a deal. Delivery was quick and easy as well.

Judy Picou went above and beyond for my wife and I. Very pleasant and friendly An absolute pleasure to work with. I’d definetly recommend Jude to my friends and family.

Enoch and D were so professional and patient with putting together my sectional in my small living room, I can’t say enough good things about these two guys!!!!

They were very prompt at giving assistance from when walked in door and they didn’t follow you around the hole time the let you enjoy your time trying out furniture

Surcharge of 2% with credit card purchase, other than that purchase was smooth and was excellent.

The salesman was very helpful. He let us look around until we needed help. Then he was very knowledgeable about the inventory but not pushy at all. He made suggestions based on our needs. We were able to find just what we wanted and the price was perfect. I would recommend this store.

My sales person was very professional, thorough and helpful. Office staff were wonderful and eager to help. Delivery persons were on time, very polite and did a great job. Thank you! I will be shopping with Ashley for all my furniture and decorative needs.

I was greeted and welcomed by Ms. Judy Picou, and She knows her buisness and her products. After listening to my needs she used her knowledge and expertise to tailor the right products for me. I ABSOLUTELY POSITIVELY recommend Ms. Judy and Ashley Homestore in Alexandria, LA

They were fast and did an excellent job!! Will be using them again to fill my house with beautiful furniture!

The two gentlemen that delivered my sons’ bedroom furniture did so with care and professionalism. The entire install went fast and smooth. Very pleased with the delivery and installation.

Judy was a fantastic help and we got exactly what we wanted at a great price

Shopping was easy no hassle and the delivery service was great

You guys were awesome. Very professional. I will always recommend Ashley thank you

Good delivery men. courteous and knowledgeable about the furniture.

Wonderful experience and Mitch Ingalls was very professional and fantastic person.

Judy was extremely helpful and got us what we wanted in the price range we were aiming for. I look forward to doing more business with Judy and Ashley Furniture in the future.

1st class service 👌 over and above really appreciate it

Mitch was great!!!!! If you need something from Ashley Furniture, ask for Mitch! Great customer service from the ladies in the back on the computer also!!! Very well, top 3 best customer service, out of any store I’ve been to.

Codie has made our experiences at Ashley the absolute best!! She isn’t pushy, lets us have our space but is always available to help and answer our questions. She is very professional, knowledgeable and personable. By far my choice for all our needs!!

Judy Picou was extremely helpful with helping me find the perfect couch and was so sweet!

My sales person was very nice and helpful

Great experience! Found exactly what I was looking for, and can't wait for it to be delivered. Staff was friendly and helpful, especially Mrs. Judy!

Awesome service.

It was great we had great service

The quality and beauty of the sofa and chair I ordered far exceeded my expectations! The price point was right on! The delivery employees were extremely professional and friendly! Will definitely be making my next furniture purchase with Ashley!!

Judy was delightful and her expertise with mattress selection put us at ease. We look forward to peaceful sleep 😴

Judy was great to work with.

Great Great Service Shopping was Great And Delivery Was Great 👍 👌

Mrs. Judy was fabulous! Great listener to what we were looking for and how our newly remodeled living room looked, and helped us find exactly what we were looking for! We'll be back after our furniture is delivered to get some end tables and a TV stand!

Extremely pleasant and knowledgeable miss judy. We enjoyed all of the advice that she gave us and recommendations and yeah, feel like we made a great friend with her. She's the best.

I have been dealing with Ashley furniture store for years and every time I purchased I never had a problem. Ashley employees have always been courteous and polite, very professional. From the sales floor to the delivery and setup. Thanks for making everything as pleasant as possible. Look forward to making future purchases

The delivery staff did not introduce themselves at first but were friendly and did a very good job switching out the mattresses. I have a plant that was too close to the entrance of the bedroom and it lost some branches during the switch but no permanent damage was done. Thank you.

Judy absolutely took care of us! We purchased a very nice bedroom set and mattress! Judy was very patient with us and took the time to help us pick out the right mattress for us. She is very knowledgeable in all aspects of style and furniture.

Outstanding Deals and Exceptional Service—Thanks to Mitch! I recently shopped at Ashley Furniture during their latest sale, and it was a fantastic experience from start to finish! The selection of furniture was impressive, with stylish options for every budget, and the sale offered genuinely significant discounts—perfect for upgrading my home. What made this visit truly memorable was the incredible customer service provided by Mitch. He went above and beyond to help me find the perfect furniture piece. His attention to detail and friendly demeanor made the shopping process a breeze. If you’re shopping at Ashley Furniture, I highly recommend asking for Mitch. He truly made my experience exceptional!

I purchased a new bed and my sales assistant Judy was very nice and very helpful.

Ms. Judy was great and very helpful. She helped my husband and I find the perfect couch.

Found our dream couch! So happy with the customer service! We were helped by Mrs. Codie

Staff is nice store is clean respectful people worked out everything that I needed and then some

Awesome help tk yall all

Mr. Ingalls was great. Very friendly and courteous. Check out staff was also very friendly.

Miss Judy Picou was very knowledgeable and helpful and made our experience enjoyable.

Highly recommend Mrs. Cody as your salesperson. She was friendly, attentive, and helped me and my fiancée find exactly what we were looking for plus some. We went on Black Friday and ended leaving with a loveseat and sofa for an amazing price. We're so excited to have our new furniture delivered next week!

Friendly, helpful, good quality.

A wonderful experience! Fast friendly service! And affordable! Good quality!

Delivery men were gentleman. They delivered with care and went out of their way to protect my furniture.

Judy was very kind and so very helpful in helping my mother in law make purchases of a lift chair recliner and dresser that she will need in the nursing home. We loved visiting with Judy and appreciate all of her help💜

Good service 👍 👌

Mrs. Lisa Eskew was superb product specialist, very thoroughly explained everything to the T, I love it. I just love how she searched for discounts as well. Kudos to her (Lisa Eskew and her team)

Ms. Judy was very kind and professional!

Mr. Jerry “Wayne” Bobb is the most wonderful salesman I have ever had. Thank you for everything.

I think they got some great furniture, and then a senior citizen, I like the fact they can come assembly the furniture and you don't have to worry about what struggling with it.

Mr. Bobb, Ms. Lisa and Ms. Peggy were wonderful to work with. So helpful! Great customer service.

I had a wonderful experience at your store, everyone was very friendly and helpful, I will recommend your store to others

Great shopping experience Mrs Judy was very helpful. The customer service and the quality of product are parallel.

I had the pleasure of working with Codie, she was amazing! Was able to get my living room set plus some. Thank you for not being one of those pushy obnoxious sales people!!

Great service 👍🏾

Judy Picou was my Product Specialist. Understood exactly what I wanted and showed it to me. She knew her merchandise and easily answered any questions I had. She has a friendly, delightful manner that makes one comfortable. While I missed their names, the two ladies at checkout computers were also friendly, nice ladies and quite efficent.

Love my Ashley store. Very happy with my service and furniture. This is an excellent store and your people are great. Thank you

Lisa was absolutely a pleasure to do business with. Everyone in Ashley was very nice.

It’s very easy to work with Judy Picou a very talented lady when it comes to working with customers

Mitch was very helpful in his sales and we found exactly what we were looking for. Thank you, Mitch and Ashley furniture.

Only place to buy furniture! Have purchased many items over the years and always get the best furniture, deals, and service. Everyone is so friendly and helpful. Can’t go wrong.

Mr Jerry was wonderful to work with! Great experience so far! Table will be delivered in a few weeks

My shopping experience at Ashley Furniture was, and always has been a very pleasurable one. We have bought our furniture here for years and they have always had the best prices. We usually went to all the other stores and looked, 98% of the time, ended up at Ashley Furniture. I will continue shopping here because the people are very nice and accommodating, the selection, prices, and the service is very good. It makes for a very pleasant shopping experience.!!!

Ms Judy was on her game. We needed a new mattress, she worked she shared information. She was very professional. Sold us a mattress that we pray resolves some aches pains. She knew how to make that bed work to release a strain on lower back from my hard work and the way I was laying. Great job I pray it lasts years. Thanks Judy!! Can I get a free extra pillow!!!!

Mrs. Judy was very professional knew what she was doing and was very nice. I would highly recommend her to anyone. I will definitely go back to Ashley Home Furniture in Alexandria when I need something again.

Judy Picou assisted me and she was unbelievable professional she gave me time to look with out pressing me and when I was ready she was there to help. She was honest and I left there a very satisfied customer!!

Salesman Bobb don't remember his first name was very patient and professional.

They had a great selection, easy financing and wonderful staff.

Most excellent staff and service!

Mitch is always so helpful!

Judy at the Alexandria store was amazing! Very friendly and kind.

Ms. Judy was very personable and helpful. She constantly verified what I wanted throughout the purchasing process to make sure I was purchasing the right product. She was great. Appreciate her kindness.

Ashley Homes store in Alexandria La was very helpful and friendly. We got what we needed and at the best price Ms. Judy could get us. The financial department was also very kind. We highly recommend.

Went to pick up our couch that we bought and the people that load it onto your trailer just chunk it in there with out a care in the world. Disappoints me because people work hard to buy things then other people are just quick to tear it up

Mrs Peggy Sue Jackson and Jerry Bobb made our buying experience for our living room furniture a wonderful and easy process at the Ivan Smith in Alexandria la they are the best two thumbs up.

My salesperson was great. She let me shop on my own and when I made my selections she offered creative suggestions to amplify the beauty of the items I selected.

Judy was great. Took care of everything

First I need to say thank you to Ms Judy. She was awesome. I knew when I approached Ashley store that I was going to buy furniture. But I did not want a pushy salesperson. Then Ms Judy was there introducing herself. She was a joy. She gave us a run down on where to find what we were looking for. We looked around and while she didn’t annoy us whenever we sat for a long period of time, she was there to ask and answer our questions. I loved that about her. She shows the right amount of interest in what we say to make it appear she is slo interested. Good job. Great experience. I will definitely go back to purchase other furniture. I know Ms Judy gave the exact rug we will need to get that will go perfectly with our living room furniture.

Very friendly and accommodating! Will definitely keep shopping here for furniture in the future.

Crystal was very attentive and patient during our purchase experience.

Very professional customer service and a very friendly sales person

We just bought den furniture from Ashley. Judy Picou was our sales lady very impressed with her and the store. Shopped around no other store compared to Ms Judy and the store.

It was an awesome experience. The ladies were super friendly and Ms Honeycutt was delightful. Would recommend people to check them out.

Everyone in the store was super friendly.

Mrs Judy was very helpful and patient with our shopping

Horrible experience!! We purchased 2 bedroom sets and the protection plan a year ago. Upon delivery one of the pieces was damaged. Ashley's resolution was to repair instead of replacing it. Finally after several calls expressing that we didn't want repairs on furniture that was delivered damaged the manager replaced it. The drawer on the dresser mirror fell apart after a year. I called in to file a protection plan claim. After 2 weeks and several call the representative said the protection plan claim was denied. I asked why was it denied she said I don't know it was just denied. We contacted the local Ashley store it was explained to us that the salesperson ONLY included the bedrails on the protection plan even though she explained to us that all pieces were covered. The furniture is of poor quality for the amount we paid for it. WE WILL NEVER PURCHASE FROM ASHLEY AGAIN. The customer service and product quality are poor. ZERO STARS!!!!

Customer Service A+ The experience was commendable. The best in the business is Mr. Bob, he is heaven sent.

Great experience!!! Friendly staff!

Let me tell everyone how wonderful Ms Judy Pucou was at getting me a great price and ordered the recliner I wanted it was in the stores in two days,I highly recommend seeing Ms Judy Pucou for your furniture purchase, Thank you Judy!

The sales man Mr. Mitch was very courteous nice and very helpful

The two ladies at the store were wonderful and very helpful. Our son was able to get exactly what he wanted without the cost being out of our price range. Thanks 🤗

Always a good section of quality furniture. Friendly and helpful staff.

Crystal was fantastic and answered all of my questions and I cannot wait to get my new sofa!!

The young lady was extra helpful and caring . She really was a blessing to me and my family.

Mr Bobb did an excellent job helping my wife and I find a dresser she liked, and bent over backwards to ensure everything worked out easily with the purchase. I have no complaints about the experience at all.

Come to Ashley Furniture let Crystal and Marsha make you a deal you can’t refuse!!!!!!!👍🏼🎈😍

Walking into this outlet I was warmly greeted by Ms. Marsha. She was very professional and gave the perfect amount of space and time for myself and family to look around without feeling preyed upon.. as you would from a car salesman. She was so pleasant and had great suggestions for my purchase. She went above and beyond calling and checking inventory for my specific twin/ full bunk bed request. And was eager to supply a solution for me! I definitely recommend this place and the furniture was of nice modern styles and pure quality! I can only hope my dream sectional is still there when I return. Ask for Ms. Marsha when you go! 😊

Crystal was amazing from start to finish!

Crystal Gable was the absolute best sales consultant I have ever dealt with

Friendly smiling faces to help you with ur needs

Judy was so helpful and friendly! Great service and high quality furniture!

Great place to buy furniture.

My delivery experience was terrible ! I had to assist bringing in my own furniture, while one of the delivery drivers sat in the truck. The other gentlemen made a personal FaceTime call while they were putting my furniture together, not to mention they left a piece of my furniture at the warehouse! My delivery was scheduled for 11am - 2pm, they didn’t come back with my furniture until almost 5! I am highly disappointed and I didn’t pay for delivery just to assist with putting my own furniture in my home. This is unacceptable!

Excellent Customer Service Ms Marsha and Ms. Crystal

Ms. Judy was a pleasure to work with! She showed us a nice selection of recliners with the features we were looking for, and she was very helpful when placing our order.

Very polite very helpful was able to get in and out without any hassle

Great customer service, good quality products Thank y’all..

Such sweet ladies.

The place had water damage and it smelled but otherwise the service was good. Lisa knew the furniture and helped put everything together in my mind and was a big help.

They were very friendly & inviting. Judy Picou was very helpful, furniture was beautiful we would definitely go back to them

The Robert and Ms. Peggy is THE BEST!!!!! Enough said. Thanks from Wyona (Nona)

Anyone that know me knows that this is 1 of the places I spend my weekends and sadly to say this but every time I visit here it’s seems as if I see the same ole thing other then the great customer service the furniture is also good and pretty but I’m just tired of seeing the same ole pieces no pictures because it’s like a rerun

The sales people are sitting on the couches or at their podium on the phone. No real customer service

I made 2 major furniture purchases with Mr. Wayne Bobb as my salesman. Mr. Bobby was so helpful and patient as he assisted me in making the best selections. I will definitely visit Ashley's for anymore urniture needs. The purchases were definitely within my budget.

Friendly, excellent service.

I had a great experience with Lisa Eskew. She was very helpful with her suggestions and brought things to my attention for consideration. She answered my questions and was easy to work with. She was not pushy and I felt comfortable working with her.

Ms. Crystal and her new co worker went above and beyond to make sure my son was satisfied with his new bedroom set. Thanks 😊

Crystal was awesome. She gave us lots of time to check out all the inventory. We decided on a recliner and sofa. She helped us take home the recliner and special order the sofa. So impressed with her knowledge and help.

Nice furniture my second time buying from there

The staff is always so awesome, highly recommend for an easy experience. There’s always great values for high quality products.

One the best selections of mattresses in the area after going to 5 other stores. Prices were reasonable and we found the best mattress for us.

Ms. Peggy Sue was excellent!

Mr. Wayne B. is a very hard worker and a very awesome person he's the reason I shop at Ashley he treats everyone like family..He's what Ashley's about..

Salesperson was absolutely great. Helped w what I needed. Let me look around and made a few suggestions. Gave me discounts and closed deal. Super professional and prompt. Will shop here again. Thanks.

We were very well pleased by the friendliness, and the quick way we got exactly what we were looking for and signed the paperwork, very quick. Can't wait till our new lift recliners is delivered!!! Thank you for your business. THE PARKERS

Mr. Wayne is always pleasant and professional. So happy to have him as my salesman.

Great service. Judy at Ashley’s in Alexandria, LA was very helpful and knowledgeable. We bought and ordered our couch in less than an hour. Just a great and easy experience overall!

Great knowledgeable courteous very helpful made it easy had all the info we needed

Professional. Friendly. Helpful.

Great sales team.

A wonderful experience from the customer service to the handling of my order. Prompt and pleasant on all counts. Judy is a pleasure to work with and will recommend her in the future to friends and family.

Mr Wayne is the best! He always takes care of our needs!

1st time visiting the outlet and it will not be my last Mrs Crystal gave excellent customer service, I went to another store before coming there and cannot say the same about the service.

Very friendly and helpful

The service was excellent J was very pleased with Crystal the sales manager I purchased a sectional sofa very pleased

Crystal was very nice and very knowledgeable. I will return in the future. She is a super salesperson. She welcomes you as soon as you come in the door. Great service.

Crystal was great!!!

Wayne has been awesome

Very nice showroom display and employees. Was in and out in no time!

Sales associate was very informative and kind. Because of the upcoming holiday I was able to get several quotes on different sets including mattress.

Sales rep was very helpful and answered questions or concerns I had which made for a great experience.

Had issues with our couch and Ashley went out of their way to make it right!

Mr. Mitch was very friendly and helpful with my purchase of the couch. I have bought things before with this place and the made it very easy

Went in knowing exactly what I wanted or something similar, was shown a great recommendation but went with my original selection. Judy was excellent, all smiles!

Friendly and professional sales team. Beautiful furniture and great service.

Fast and easy process

Lisa, the salesperson was extremely helpful! This was second time I’ve bought furniture with her as my salesperson.

Crystal showed compassion, patience, and love. She was understanding, knowledgeable, helpful, and loving. She was willing to go above and beyond what was required to research everything we needed, spend ample time with me, and be dedicated to me and my needs from start to finish. She even went as far as looking at pictures of my house, measurements, and design, and found pieces specifically for those spaces. She is creative and innovative. She is not just a salesperson, she treats you with care taking into account all of your needs as a whole. She knew I needed a whole house full of furniture, she knew my budget, and she helped me from start to finish seeing that everything was perfect. And, yes, I said perfect. She is highly concerned about making sure everything is excellent. She puts forth the most diligent effort in taking her time with all of my numerous questions, listening to them and reassuring my concerns, and finding everything we needed. She took on extra hours when I was not there meeting with her to answer questions, emails, and find what I needed even if it was online or from another store. Each experience with her is a breath of fresh air. She is pleasant, joyful, and you walk away with a sense of belonging, acceptance, and the sentiment of being a part of a loving family. Crystal treats her customers with respect, honor, and integrity. She is not pushy and lets you make your own decisions. She also gives sound advice and superb wisdom concerning your needs. I highly recommend Crystal who is enthusiastic, passionate, extremely organized, goal oriented, focused, and friendly, Crystal with her honesty, optimism, and motivation should be your first and last choice when it comes to buying at Ashley. I am so thankful for her and blessed by her. In a way, she has helped my family overcome adversity and achieve inner peace and fulfillment.

Avoid. They will keep pushing the warehouse delivery date and when you ask for a refund they will try to charge you 30% restocking fee. Very disappointing that will charge a re stocking fee for a product that isn’t even in stock yet. Buy it from Costco they will do better business

My salesman was terrific!!!

Had a great experience.

Fast, friendly and knowledgeable. Judy listened to what I wanted and wasted no time trying to sell me something different. Found exactly what I wanted!

Very friendly and helpful.

I was in and out in less than 20 minutes. The salesman understood what I needed without hesitation.

Sales associate was friendly and professional and provided a great deal of help.

Thank you for the Awesome Customer Service!! Love the Desk!!

We had a great experience shopping at Ashley Home Store in Alexandria. Judy Picou was very helpful and made our shopping experience easy. She answered all our questions and didn't make us feel pressured or rushed in any way. I would definitely return, and recommend her and this store to friends and family.

Judy Picou at Ashley Furniture was a pleasure to deal with—personable, friendly, and very helpful.

Very attentive and knowledgeable

It was great working with Ms. Judy Picou! She’s super friendly and helpful!

Awesome job!!!👍🏿

Crystal Gable at Ashley outlet in Alexandria was so helpful. She made the process so easy for us. My family has used her twice so far and will be back in the future.

Mr. Wayne was so kind and personable!! He had exactly what I was looking for and it was on sale too! I'll be back soon!! Awesome experience!

I'm delighted to share my exceptional experience with Ashley Furniture store. They deserve a solid 5-star rating for being truly customer service-oriented. Walking into the store feels like being with family rather than just a customer. The team's humor and relatability add a personal touch to the shopping experience. Their dedication stood out when assisting with my certificates, some outdated due to COVID and military trainings. Despite the challenges, the team went above and beyond, ensuring we received every deserved amount. They not only kept their promises but exceeded expectations. The receptionist and salesman were remarkably understanding, making the entire process smooth. The clearance prices were phenomenal, and the product quality exceeded my expectations. Without a doubt, Ashley Furniture has earned my loyalty for all my home décor needs. I highly recommend them for their outstanding service and products.

Mr. Mitchell was awesome!!!!

Very friendly staff, Mr. Mitchell always willing to help, and helped me with online search, to find the item I was looking for.

Shout out to Crystal!!! 🙌🏽 Very pleased with my purchase from Ashley Store, thanks to Crystal’s “above & beyond” outstanding customer service!!!

Pleasant sales person. Wonderful to work with. Staff was amazing. The best furniture purchase experience with no hassle!

Mitch was super friendly and helpful. Was not pushy at all, made sure I had a pleasant experience.

The staff are very friendly and knowledgeable of the products they have .

I love this store. Mrs Judy Picou was super nice. And was extremely helpful. We Felt very comfortable around her and the store it self was very nice and clean. I would highly recommend Ashey Furniture.

Really good deals and great customer service!

Judy was very kind and helpful. She explained things very well and thoroughly. Would definitely come back!

Friendly and helpful staff. It was a quick and nice experience.

Love this store . Ms Peggy is the best. Mr Bob great sales man!

Judy was so helpful! She was super friendly and personable. She helped us from the start, she was knowledgeable about the furniture, and made the buying process easy. My husband says she gave us world class customer service!

My salesperson, Codie and Ms Peggy were absolutely amazing!!! I've never had people go so far above and beyond to make things work for a customer. Codie found out about my physical ailments and immediately knew what kind of furniture I would need. We joked and laughed and talked serious as well. Overall my experience was fabulous. Thank you Codie and Ms. Peggy!!!

The young lady helped me find a piece of furniture I could afford

Robert was so helpful!

At first I was about to walk out the store because an employee walked right past me and asked another guest if they needed help and never asked me. He was on a leg scooter. I walked around the store for about 20 minutes seen the guy with the leg scooter sitting down and still not assisting anyone and Mr. Bobb was done assisting his customer and came to me and asked if I was being helped. I told him no, no one ever came to me to help and he began assisting me. Him along with the ladies at the payment desk gave me excellent exceptional service. Whomever the guy is that is on the leg scooter definitely need customer service skills because I witnessed other customers he did not greet nor help meanwhile sitting down doing nothing. Mr. Wayne and the ladies at the payment desk I give 5 stars and they definitely saved Ashley from losing a customer.

Great customer service and the lady who helped us was fantastic!

Ms Lisa very helpful in answering our questions and Ms Peggy very helpful with the paperwork. Next time we are looking for more furniture, we will be back

Wayne was knowledgeable and very kind hearted.

Judy was super patient and very informative on the furniture I selected!!!

Very helpful and knowledgeable staff! Got a great deal on our furniture purchase!

Amazing people

Cyrstal Gable greeted me as I walked in & found out what my needs were & immediately took care of what I was shopping for. Awesome experience & sales professional

Very nice helpful honest and friendly. I would recommend Ms Codie and Ms Peggy. May God bless the entire staff

Judy P. was the best sales associate I encountered today while furniture shopping. I was able to take my time and make the best decision for my family. Once I made up my mind, she made the whole purchase move smoothly.

Sale Associate Crystal was just amazing. Kept me informed, while finishing up my application. My transaction was wonderful. Thank you Ashley Furniture Outlet for an amazing customer service representative - Crystal Hawkins - Merry Christmas

Lisa Eskew is always so kind and keeps us coming back!

Judy pouco showed excellent customer service and was deadset on helping me

Excellent experience! First of all plenty of choices in furniture. Was not pressured at all to make a decision. Specifically, Mitch was professional, knowledgeable, and thoughtful for what we were looking for. Each person that worked there seemed like family and made us feel at home.

I was helped by Judy Picou, who was very knowledgeable in helping me select what I was looking for. This is the second time that Miss Picou has helped me. and I look forward to her helping me with my next purchase at Ashley’s.

After doing some online research for reclining sofas, I found that Ashley's Homestore had the best prices BY FAR!! Once I physically visited the store and tested the furniture, I was SOLD!! Thanks to Judy for her assistance and great customer service... definitely will be going back!

Wonderfully helpful. Judy was pleasant and helpful in finding a dining set that worked for us. Recommend.

Salesman Mitch provided just the right amount of information and assistance without pressure to buy. We will be using Mitch to help us purchase more items for our new home. I hope the quality of our purchases is high!

Awesome

Mr. Wayne was a great help!!

Wayne was amazing. Worked on getting me the best deal. This is not my first time working with him. The back staff was Also amazing.

Excellent customer service would recommend them to others.

My sales consultant Robert Williams was very knowledgeable, friendly and had overall great customer service!!

Very helpful staff.

They have excellent customer service and the best prices in town.

Mrs. Judy is phenomenal and a true treasure. Thanks to her we had a hassle free and fantastic experience when purchasing our furniture. Will definitely return again in the future.

Customer service was impeccable!

Mitch Ingalls was our salesman. He was wonderful, made sure we were totally taken care of. Met our price point with our comfort wants/needs and got everything we wanted before we left. Can’t wait till ours is delivered!

We had the pleasure of working with Mrs. Judy Picou. She helped us decide on which sectional to get for our large family. When we accidentally messed up on our measurements, she helped us revise our order as well. She is very helpful and informative on all the Ashley furniture and deals. Would go to her again!

Very nice people and good selection

Kind, unobtrusive service. Got us the best possible price!

Ms. Krystal provided me with exceptional service! She was knowledgeable and informative. She ensured that I understood the process to receive my purchase from start to finish; she was very detailed. Thank you Ms. Krystal for making our purchase a smooth transaction!

The sales personnel are great but there customer service and delivery service is the worst I’ve ever had to deal with. If I didn’t need the furniture I ordered I would have cancelled the whole deal. I will not ever shop at Ashley furniture again or recommend them to anyone. Extremely disappointed with the whole company

Mitch was outstanding in helping us find and get what we needed. Reclining loveseat and matching recliners plus desk tables.

Staff very friendly and helpful. However the quality of the furniture pieces I was looking at was questionable and priced like it was still in the regular store. Crazy.

Mr. Wayne Bobb is the best! He’s honest and he looks out for his customers!

Excellent service from the moment I entered the store.

Great customer service! Willing to get you the best deal in town! Great quality furniture!

Great product and great customer service

Awesome sales person. Always a great experience to shop and buy from Ashley outlet.

Reasonable prices! All you need ! Friendliest staff ❤️

Mr Robert Williams Jr no kin to me but he was very helpful and kind

Great service from everyone there. Our salesman, Mitch is great! He gave me a phone call to let me know I had a refund getting ready to expire. And I didn't even know I had a refund coming. Thanks!

Great

Love this place. I’ve furnished my home and daughter’s home with Ashley’s furniture!!!

Friendly staff ! Quick financing!

You guys are ABSOLUTELY AMAZING! I came to Ashley furniture at my darkest hour in life. I had lost EVERYTHING in a house fire. And Ashley's furniture opened their arms and gave me BIGGEST HUG AND SHOW OF SUPPORT I HAVE EVER SEEN!! I have never seen such BEAUTIFUL compassion from complete strangers! I WOULD refer everyone I know to you all at any given minute! God Bless you All!!

Ms crystal hawkins gave me the best experience that I needed to pick out the furniture at a nice affordable price. I greatly appreciate her an her service

Great Service. Will shop again there in the near future. Thanks Robert

Awesome service. MITCH was knowledgeable and caring.

Salesman Robert was awesome .

Very friendly staff and excellent delivery-even on a Saturday! Very pleased with my new recliner! Thank you! Highly recommend!

Judy was absolutely the best sales lady I’ve come across in a long time. She was very knowledgeable on the furniture and showed me exactly what my options were.

My husband and I are building a new home and were in need of some furnishings. We had the pleasure of working with Ms. Judy. She truly went above and beyond to make sure we had a great shopping experience. She even spent the better part of an afternoon with our 14 year old daughter select an entire bedroom worth of furniture… no simple task there! Ms. Judy was WONDERFUL! We will always call her first if we ever need any furniture in the future!

Mitch has helped us twice with our shopping at Ashley Store. He is an awesome asset to your company. We will continue to do all our furniture shopping with Ashley as long as Mitch is there! Thanks again for all your help!

Sales person was extremely helpful and very nice to work with. Went beyond to make sure I was happy and getting what I wanted.

Everyone there was extremely nice and helpful! They worked with me and my budget to make sure I got exactly what I want for the price! They definitely have my future business!

Judy Picou went above and beyond to make sure we were satisfied with our purchase. Her knowledge of the product and services offered by Ashley were exceptional.

It was a great experience. Jerry was very helpful. He found the item I was there to buy in the warehouse. He took his time to get me exactly what I wanted. He explained to me in detail about the protection warranty. There wasn’t a question he didn’t know and he didn’t know he’d find someone who did.

Got what I wanted and good customer service!

I met with 3 lovely ladies, Lisa Eskew, Ms.Debbie and Ms. Peggy. These ladies extended a warm welcome, exciting shopping to find the right piece of furniture, and the right payment options to get the job done. They literally made me feel like Ashley Home-store of Alexandria was exactly where I belonged. The furniture shopping experience can be stressful due to the extended variety of choices and prices. However, Ms. Lisa had an awesome personality that made the experience less stressful and all about my needs instead of about a sale. I’m so excited to have my furniture and just as we planned❤️🥰 I’m happy. Ms.Debbie and Ms. Peggy operated as the sweetest finance gurus in the world … they walked me through finance alternatives so the buyers remorse was nothing I had to consider. They helped me narrow in on what was best for me out of all the deals I could have been offered and again ladies, KUDDOS to you and ME!!! I’m still ExCITED!!! We Won! Thank you, thank you, your friend Kaci Keys

Great Customer Service

They allow you to browse freely without interruption and when you're ready they will help you get the best deal for your needs.

Salesperson is so nice and helpful , everyone is very nice , I love Ashley furniture store.

A+. My second major furniture purchase and both have been perfect due to Ms Judy! I will continue to do my business whenever Ms Judy is located. Major asset to Ashley Furniture

I browsed around for furniture but didn't purchase any.

Sales person ,Mr Robert was very efficient and insightful. Really listened to what I had to say. Very professional.

Friendly and very helpful....

Great service again!! Will recommend to others gladly! Mitch took care of us!!!

Robert was amazing!!! I has plans to shop around but in no time I found what I needed! I love the service. I will recommend to everyone.

Customer service is always top tier. Crystal is great!

Judy Picou was very helpful, She went out of her way above and beyond, Didn’t stop till she made sure we were satisfied, and she is very friendly, I would definitely recommend her , Thanks again Judy Picou for all your help today!!!

Emma is my daughter. I’m Leigh. The outlet was really an enjoyable experience. Customer service was exceptional.

Salesperson, Crystal Hawkins, was so attentive, listened to what I was saying and got what I was asking for Felt as if I was being taken care of by family

Ms. Judy was very friendly and very helpful! I would recommend her for all of your furniture needs!

Very friendly people

Excellent customer service from Mitch & Peggy Sue !

Great service and friendly staff

Kind and professional staff! Ashley had exactly what I was looking for! You continue to have my business!

Was looking for a specific item and talked to Lisa, although they did not have it in the store she was very familiar with it. Lisa is very helpful and knowledgeable about everything in the store!!! She will be my go to person from now on!!! She’s very busy but worth the wait!!!

Lisa is absolutely amazing! She has made my experience so pleasant & less overwhelming. She’s been super nice & sweet.

Mr.Robert Williams has excellent customer service.

Customer service was impeccable and the employees were not overbearing, allowing us to shop at our convenience. They were also readily available when questions were asked. A great experience overall.

Great service

Great experience great pricing. Judy was great in helping me find what I needed and Peggy was so nice at the end with the paperwork. Thanks team.

Great furniture, great prices, great sales. Very friendly and knowledgeable.

Mitch was very friendly and helpful. This is the 2nd time we’ve used Mitch; we plan to use him in the future.

I recently purchased a living room set from Ashley Homestore in Alexandria La. from Ms Judy Picou and she went above beyond to help us find the right set.

Ms.Judy was very helpful. Go see her.

I purchased a sofa and loveseat on sale from Ashley's furniture outlet store in Alexandria. This particular sofa was on sale. I had seen it post on line for the Labor Day sale on Ashley's website. I went to Ashley's main store first. She told me to go to the outlet store for that particular sofa. I then went to the outlet store. The young lady there was very nice and had the sofa set for the price I had seen. She said that she could not sell it to me because Ivan Smith had it for the same price. I then went to Ivan Smith. The salesman had the sofa but had to order the loveseat and it was not the sale price at all. He went on to say that he didn't go into Ashley's store and didn't know what the lady was talking about. The other salesman did not want to assist me at all. I went back to the outlet store and told her what he had said.I purchased the sofa set that I wanted for the price I had seen. She was very nice, willing to go out of her way to help me and very understanding. I will go back to her for any future furniture purchases. A big thank you to Crystal Hawkins - Gable

Codie is amazing - I got the perfect couch at the best price - it was everything I needed It to be.

Mr. Jerry was efficient and effective and gave Great Customer Service!

Robert Williams & Crystal we awsome!!

I enjoyed spending the money for my canopy bedroom set…. No hassles😀 great customer service, Judy was the best at the Alex location.

We have always had a good experience at this Ashley store. Mrs. Judy Picou was especially helpful with our purchase. We will be back!

Very welcoming and helpful

Great friendly atmosphere. Mrs. Crystal helped us and directed us to the table we were looking for. She gave us time to look and make our decision. Then she hooked us up with the best price! Highly recommend.

Awesome! The sales professional was great. Good atmosphere. Nice furniture.

Good service every thing was done quickly with no trouble.

Judy Picou was very helpful, made sure that got a great deal. I will definitely be contacting her in the future

Miss Judy was awesome.

GREAT customer service from Crystal Hawkins !

Ms. Judy Picou was a pleasure to work with! We love our sofa set and bedroom set!

Great service by Robert. Helpful and very nice.

Crystal was great, she is very knowledgeable and helped us tremendously with our purchase. We will shop here again.

Wonderful service and experience!!

Ms. Judy’s customer service was fantastic. She was very thorough and knowledgeable on each piece of furniture.

Great service and great prices by Crystal.

Always such friendly and competent service. Love my furniture.

Quick, easy and professional service!

I was extremely pleased and well taken care of by Mrs. Lisa in the Alexandria store! She helped me out tremendously!

Ashley Outlet is very clean, a lot to choose from. The workers are very nice

Lisa and staff were very helpful.

Love great service

Awesome customer service

I had a great experience! Will definitely be a returning customer!!

Great products to choose from. The service was excellent! No hovering over you while you shop. Was perfect!

The outlet has a great selection and it takes minutes to get in and out vs. hours at the home store Ashley. They always have what I’m looking for. And the employees at the outlet are very helpful with a great attitude. I’ll keep going there first!

Ashley store in Alexandria is FABULOUS! EXCELLENT SERVICE, quality furniture. This place is amazing and always goes above and beyond. Cant say enough about the entire team. Thank you! 5 stars

Judy was SO helpful! She cared and was very patient while taking her time helping us. Highly recommend asking for her advice and help.

Very helpful people.

My experience is always great.

Staff was very helpful, they put in the extra effort, helped me figure out what I needed, and saved me some money!! Will definitely shop there again, and recommend to others

We have used Ashley Store for years. We always talk to Mr Bobb, who is an amazing person. Always so friendly and nice. If you need furniture, or mattresses, please ask for him. You won't be disappointed.

Salesman was very nice and likeable.He showed us several recliners and we opted to get the first one he showed us. Have used this salesman several times and will continue to ask for him. Thank you so much.

Judy was great! Very patient and helpful

Best experience possible! Mr. Jerry Bob was very professional, friendly and very helpful with all of our wants , needs , including entertaining our child .

Excellent customer service and interaction

Great customer service Thank you, Codie Durand

Mr. Robert was very helpful. Got a lot for a good price.

My experience was Great. Mr. Wayne Bobb was a God sent. I showed him what I wanted and he made it happen.

Very nice,knowledgeable and highly appreciated

Great exrience

Our sales lady Judy Picou was the most amazing person we have had the pleasure of meeting ! I would definitely be dealing with her on my future purchases in the future . 🤗

Thanks to Judy Picou a great sales person I give her a A+ for it so easy for me, thanks!!

I went in and bought my boys two beds, and two dressers. Mr Robert Williams was great to work with got me exactly what I wanted. Will definitely be back. Thanks Mr Williams.

Robert was very friendly and knowledgeable about both subjects we were inquiring about. Was very pleasant and a pleasure to do business with.

Judy Picou was amazing, polite, and very helpful. Definitely recommend looking to her for your next purchase :)

Good

Great and friendly staff!

LOVE IT!

Friendly and helpful staff, they got us the deal we wanted for a great table.

Very helpful sales team, and nice selection of furniture.

Crystal Hawkins was a pleasure to work with. She made the process of buying furniture smooth

Absolutely Amazing Customer Service and Great Savings!

Nice big showroom with an abundance of choices in furniture, no pressure salespeople, like Judy, if you go,ask her, she can answer all your questions

Love this store and the associates! Always get the best deals and the best help. Mitch is amazing!

Awesome service

Was very helpful and went above and beyond to make sure we got what worked best for what we were looking for

Krystal was so patient and amazing and totally accommodated everything I needed I will definitely be back in the near future

Friendly sales staff and very helpful. A lot of choices and helped to quickly find what we wanted!

Crystal was sooo nice and helpful in showing me where everything was that I was looking for!! She was amazing!! She helped everyone in the store!

We had a wonderful experience with Ms Judy! All our questions were answered.

Love Ashley’s customer service I’m always greeted when i enter the building and Ms. Lisa always take care of me

Mr. Brian Hutson was very knowledgeable and sweet. He gave us a great buying experience. Thank Mr. Brian!

Crystal is awesome!!!

Salesman very personable!!! Thanks Mitch

Crystal was the best! She took care to give us the attention and information we needed! She also got us the best deal!

Loved the store ! Everything was put together so you could see the different colors of the same furniture. Saleswoman was nice, she let me look around on my own. When I had questions she knew all about each piece. I purchased my sofa with delivery fee and four year warranty. So excited. Will stop there first when needing anything!

They have gorgeous furniture, and the staff is SO friendly and easy to work with. They were eager to please. I will DEFINITELY be back in the future.

Chrystal has AMAZING customer service, she knows everything about the store, she is has a great attitude and is a people’s person. You all should be glad that she is a part of the team. She had great knowledge of the store and all the products. I can go on and one.

Judy Picou was amazing! I walked in with a throw pillow from my favorite chair and Judy helped me pick out a sectional that matched it perfectly. Thanks to her, I had a stress free experience and I look forward to shopping there again (soon). KR

Customer service was excellent and my sales lady even remembered me and my interests from a previous visit a week earlier

Loves Mitchell and Peggy!!! They were awesome and amazing at helping me and so patient and calm and made the process of purchasing our new bedroom set so simple!!! They explained everything and was a godsend! 🙏❤️ Thank you!

Can not say enough great things about Ashley Home store and MsJudy. These people work overtime to get you what you need or want. Definitely worth your time.

Great service, so polite and helpful. I will be coming back. Great experience.

They gave us a great price on a sofa set. After had paid we decided to look at rugs and they gave us a discount on top of them already being on clearance. Definitely will be coming back.

Very nice and courteous! I changed my mind after purchasing a bed and added a nightstand. They we very accommodating.

Crystal was a great help but even better personality! Made a quick purchase and she had me laughing out the door, quite a character. First time in the store, will definitely be back in the future.

Excellent customer service by Crystal. I recommend her for your sales needs. Very courteous, patient, and knowledgeable.

Ms Lisa and Ms Debbie so very helpful and I want to thank them..if u need any help these are the ladies to look for

Mr.Wayne was the absolute best! He worked with me & my husband until we walked out happy! We appreciate you & thank you again! If I could give 10 stars, I would!

My Wife and I had the pleasure of working with Judy Picou to find a beautiful dining table. Worked with us to come to an affordable deal and our experience was flawless. Couldn’t have been more impressed. I’d not only recommend Ashley Furniture but I’d hope anyone reading this lucks out and finds Judy when they walk through those doors.

Friendly service, very helpful,and good products

It was very quick and communication as wonderful

Crystal G. was very helping and provided amazing customer service that is rare now. I would definitely recommend others to go by and see her.

Sales Consultant Crystal Hawkins-Gable was very friendly, courteous and helpful. She made my shopping experience a pleasure.

Mitch was very helpful while I looked for and purchased beautiful furniture from your store. (Living room and dining room furniture ). . Thank you for making my furniture shopping so easy !

The staff at Ashley are very friendly, professional, knowledgeable and an absolute pleasure to deal with. The sofa we purchased is beautiful and comfy. I am very pleased with my purchase and with the outstanding service I received.

Crystal is AMAZING. I WILL BUT ALL OF MY FURNITURE AT THE OUTLET JUST BECAUSE OF HER!

Great customer service found a item online went in store and got it for the online price

Lisa was the only person after a day full of furniture shopping at several places that didn't hover over us and was happy to answer any questions we had. After leaving to check one more store we ended up back at Ashley and not only did we purchase the sectional we were looking for a great price, but a bedroom set for our son, that was a steal. Peggy was another great employee on the financing end and made the rest of the transaction go very smoothly. I would recommend Ashley furniture for any of your furniture needs and be sure to ask for Lisa!

Great experience Lisa had everything I needed

Polite, friendly and helpful staff. Beautiful store with great furniture displays! Ask for Codie Durand, she is a big help with choosing furniture for your needs!

It was a great experience, shopping with Ashley 's Funiture Store in Alexandra. They were fast and curteous. Ms.Peggy was awesome, and so helpful. I would recommend that you make them first on your list and do all your shopping there . Thanks again Ms. Peggy and Mr. Brain. I am so happy with my purchase and appreciate all you guys did to help me. Dianne

I’ve never had a bad experience with Ashley Furniture. I have had the same salesman for many years, Mr. Wayne Bob, he knows exactly what I’m looking for and he finds it. I recommend Ashley Furniture and the best salesman, Wayne Bob. Thank You, Chris Cooley

Very good service...very happy with the experience.

I just want to say that the customer service I had was excellent 👍 I got treated like a human being not looked at like a statistic Melissa knew all the answers to my questions and she was very friendly very professional thank you Melissa she didn't act like I was bothering her and she was very patient so I will be buying all my furniture needs from Ashley Outlet when I win the lottery 😁😂😄 and before I do but seriously I like Ashley's good store to get your furniture from

Judy was great at assisting us with our furniture purchase at Ashley.

The sales team provided a great experience.

Ms. Crystal was excellent. She let me drag throw rugs and accessories around the store to match the sofa set I wanted to buy. After being in the Ashley store dealing with a pretty rude gentleman who said my item wasn't available, I walked to the Outlet and met Ms. Crystal who walked me right to the item amd sold it to me. I was excited and relieved. Now, about the online customer service....🤬🤬

I recommend you to use this place

Bryan was great to work with!

Always welcoming and great customer service. Thank you Mr.Brian Hudson for all your help.

Great customer service and good prices.

Great Experience!!! I can only recommend!

Had already gone to 5 other stores but the deals were so good and the staff were so helpful we ended up buying exactly what we needed PLUS two more pieces. Will definitely be going back!

Pushy, has to wait 2 hours to be told they will only price match they're own website... and I was told I only got a 5 percent discount but online I got 10%. Traveled an hour and a half to just order the same ashley couch on a different website 1/3rd of the price.

Mitch helped us get the best deal.

Smooth easy process

Mr. Wayne and Mrs. Peggy along with Ashley Furniture in Alexandria are a winning combination. I love my leather recline sofa and loveseats as well as the Moriville table I recently purchased. Go see Mr. Wayne and Mrs. Peggy! They will help you out!

Brian was awesome got us exactly what we needed

Crystal was very helpful with my purchase today. She went out of her way to make sure I was satisfied, and had an excellent attitude as well.

The salesman Mitch Ingalls went above and beyond to expedite my purchases!! He exhibited excellent customer service! Everyone was very friendly and professional!

Help was excellent and easy to work with

Very Helpful! Had issues ordering online so was directed to call. I was taken care of within 6 min. Excellent service! Came out cheaper ordering by phone too. 😊

I love shopping here, it has a great ambiance , always clean, neat and smells good. Ms Crystal is very professional and always provides outstanding customer service. This location has my highest recommendation

Ms.Crystal was very patient with me when I made my purchases with Ashley. She was not only patient but very knowledgeable of her store items and prices and always kept a smile on her face. She is just amazing!! Even when I call the store for questions and concerns she took time out to help me out; so I want to say, thank you to Ms.Crystal for your awesome customer service. Keep doing what you do and continue to smile while doing it. Thank you again!

We had a good experience at the store. The staff was very friendly and patient. My wife and I were very satisfied with our purchase and how quickly we were in and out of the store.!!! Would definitely recommend to anyone looking to buy furniture!!!!!

Mr. Wayne was very helpful, knowledgeable, friendly, and NOT pushy! He asked what I was looking for and I told him. He showed me where to look and I walked around a bit, until I found what I wanted! Then, we went over details and he took me the desk where Ms. Debbie was, to complete my order. She was also very helpful and friendly! Will definitely recommend friends and family to shop at Ashley in Alexandria, La.

Great people and will work with you to make you a happy customer. I would recommend every to come by and visit them.

Everyone was so kind and friendly! ❤️❤️❤️There were problems with a few things, but they worked with me to get them resolved! I recommend them if you are needing new furniture! Lots to choose from!

Always friendly service .

It was a wonderful experience. A+ customer service, my sales associate was Judy. She was amazing definitely recommend.

Excellent experience with Melissa. Thank for everything.