Ashley Store | Houma, LA 70360

Our sales lady was awesome! She worked with us and gave us a great price!

Everyone was nice and helped in every way possible to make us happy and satisfied. Great customer service !!!!!! Well done.

Fantastic! Great service from Ashley at Ashley's!

Verry bad service dont come! No follow up and no friendly sales assosciates! Everything is a mess there

Very helpful and knowledgeable

The experience was great not real sure of the name of the lady helping me but she walked up right away an was very helpful I would recommend her to anyone an she was as nice as can be nicer than the women at home lol

Worst experience ever. I ended up in the store because the online store advertised a product, confirmed the order and delivery date, then 3 days later told me two of the items were discontinued and no longer available, but they still advertise them today as available with 4-6 week delivery. Not to mention shipped the third accent piece that was useless without the rest of the set. So in the store I go, I sat on a piece of furniture and told the associate I want this one, just like this but not a sleeper. They told me about a special deal that I took but when I checked out, one item was not available for over a month and they would not deliver them until they were all available, unless I split the order in two, which now meant I did not qualify for the special offer. I should have walked out. I continued and was given papers to sign. The papers had a picture of a different color item than I wanted and I asked the girl, did you order the right color, she said yes this is just a picture they put on there don't worry I checked the scews. Mistake. Items got delivered today. They didn't look like the right color but they also didn't look like the pictures on the website of the color I didn't want, but the scew numbers matched the delivery tickets soI wasn't sure if I made a bad color choice or if the order was wrong. I went to the store immediately and realized this was not the right color and they had messed up. Once the associate got off her personal phone call long enough to help me she confirmed they had the product in the store marked wrong and it was there mistake. However, I got a lot of well you accepted it along with other unpleasant attitude. Colors look different in stores then they do in your house. Until I was able to research the scew numbers and go back to the store and see what I told them I wanted I could not be 100% sure it was wrong or if I misjudged color. I doubt the non-English speaking delivery persons were going to be much help with that dilemma anyway. Now I'm being told a month for exchange but maybe one piece can be available Friday. Ashley furniture as a whole has mis-lead, provided false information and simply acted in bad faith at every step of the process. This is a horrible company to do business with.

My associate that helped me...Bea was so patient with me!!!