Ashley Ponchatoula, LA
Great style doesn't have to be expensive! Ashley cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Ponchatoula, Louisiana at a price that other companies cannot compete with. Ashley has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can see us from I-12 at the Robert exit on Merchant Ct. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
The worst customer service ever. The furniture is junk and they know it that’s why after the sale, if you have a problem there is a absolutely no help just lip service. I urge anyone even remotely considering purchasing here…run, don’t walk, you will be very disappointed.
Everyone was so friendly and helpful. We got great service and a great deal. We definitely recommend them to anyone looking for new furniture or bedding.
Waited for 7 months for a rocker and then got a call saying it had been discontinued! Will never shop Ashley again!
She was great oh, we love her! If I ever come here again I want her to be my salesman
Delivery, service after the sale, and follow through on what they claim they will do is terrible! This used to be a top notch organization. Tempur-Pedic bases used to be high quality and quiet units. Now cost more, do less, and make lots of noise. Very disappointed especially for the money spent!
C. was extremely helpful to us while were looking. We found exactly what we were looking for, and the sale process was very smootb. Highly recommend coming here for good customer service and furniture!
******UPDATE May 2022**** We purchased our furniture in August. The sofa set arrived DAMAGED around the end of October. Our bedroom set didn’t arrive until February (after being told it would take 6-8 weeks to arrive.) When the damaged couch was delivered to our home, the driver told us he took pictures of the damage.. He called his manager and w we were told we would get a brand new couch since the couch was damaged & missing the plug. We told the driver to just take the couch back. We were informed that Ashley’s was going to pick up the damaged couch when the new couch was dispatched to be delivered. However, it is now MAY, my husband has called the Ponchatoula store several times, made visits there & even called corporate, but to no avail. He was told multiple times that an inspector would come out to check the couch; that never happened. My husband was told last week that someone would come pick the sofa up and our set would be reordered. We were supposed to receive a call by Friday; well it’s Tuesday and still nothing!! I pray your experience isn’t like ours.. the initial visit to purchase was pleasant but afterwards has been horrible.. August 2021 (original review) Ms. Cori and Ms. Olivia were very helpful today! We were very satisfied with our experience! No questions were left unanswered and we left with everything we were looking at! Ms. Cori made sure that we were able to get everything we needed/wanted without making any disappointing compromises or being placed in any uncomfortable financial situations! We would definitely recommend her and the entire Ashley’s team! Thank you so much again!