Ashley Store | Downingtown, PA 19335
Ashley Store
Store hours
Open today: 10:00 AM - 09:00 PM
About Ashley
The Ashley Store in Downingtown, PA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Downingtown, PA is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
In-store offers
What our customers say
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Calvin was very friendly and not pushy. Found exactly what we were looking for.
Robert Rogers was VERY helpful. Thanks Robert!
I purchased a sectional from this store about a year ago, and initially, everything seemed fine. However, after about 9 months, the sectional started to show defects. The store did honor the warranty and arranged for a repair, and the workmanship was guaranteed for 90 days. Now, the same issue has resurfaced 60 days later, and I’m being given the runaround between the store and the repair company. Each one is pointing fingers at the other, and neither is taking responsibility for fixing the problem. It’s extremely frustrating, and the customer service has been disappointing. I expected better for the amount of money I spent. Avoid this place if you want reliable furniture and support, and forego any extended warranties because even the simplest of repairs will take several weeks, if not months, to resolve.
Ordered our couch on line. The couch was delivered within a week. We absolutely love the quality of this couch. It is firm, sturdy and very comfortable. Absolutely Love It !
The sectional is very comfy. Great deal. The sales associate made the sale extremely easy and the order was delivered in less than 3 weeks. The delivery went smooth and fast.
What an amazing shopping experience during their Grand Opening! The staff was attentive, professional and fun. I won $1500 during the furniture sweepstakes giveaway and I cannot wait for my delivery!!!! Fingers crossed that it doesn’t take 8-12 weeks :). It sure would be nice to host my family for Thanksgiving dinner with my new living room & bedroom furniture.
Worst possible experience of shopping at Ashley store in Downingtown PA. - The sales associate at this store can't be trusted to provide accurate information - I made an order with different items. I was told I could delete items from my order or cancel my order and get full refund anytime. - I wasn't told that there was a special order item in my order as well. Due to this, I couldn't get anything deleted from my order. I was told I will have to either pay 30% restocking fee on all items on the order or I will have to accept all the items in the order. - I was told that delivery fee is not being charged. However, I got to know it was actually charged. - I asked to make a change in an item from the order. Instead, the sales associate added 1 more unit of same item. - Ashley and Regency customer service don't help with these issues at all. They just route you to the store manager for any issues with the orders. - The sales associate was fired from her job and I was told she no longer works there. The Ashley/ regency store manager forced me to get as many items to avoid the restocking fee instead of owning up to mistakes of their employees. - I visited the store to get my refund. I met an employee named Stacie who was very rude and didn't trust me at all. I asked her to provide credit on the delivery fee as it was promised and again I was told that the person who talked to you doesn't work there anymore. She also snapped at the other employee at the front desk. I asked her if she think I am lying. I am not sure about the hiring practices of Ashley/ Regency. Their furniture is of good quality but the people they hire to talk to customers are of poorest quality. - I would never recommend Ashley/ Regency to my friends. If anyone is still buying from them, get everything in writing from employees or store manager. Because you never know, some employee may quit and you end up getting a bad deal.
I had a great experience with salesman Dominic. He was super helpful and friendly. He was pretty new and any answer he did not know he went and got an accurate answer. I spent about an hour with him and had a really good shopping experience until the end. Apparently there was some issue with my order and his manager by the name of Stacey had to come assist. She was horrible. Her attitude was awful. She put her hand up in his face while he was talking and then motioned to shew him away. I couldn’t believe that was happening in front of me. if my order wasn’t paid for and Dominic wasn’t so great i would have cancelled. I called into the store today to ask about my order and was told he was no longer working there. Good for him but a loss for the store. I decided to share my review because that encounter still isn’t sitting right with me.
My experience in the store was great. I have not received my purchase yet.
Dominic Brown was wonderful. He hasn't been with the company long but he customer service was top notch. Gave me room to look but kept in touch with me..even helped carry chairs to my car.
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0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.
