Ashley Store | Harrisburg, PA 17109

I highly recommend this store hands down the best customer service. Ask for Ziha, she helped us pick out all our furniture for our newly built house. Made our purchasing process much easier!!

Ziya was fantastic! She made us feel at ease and answered any question we had. Bob was also very helpful and we are grateful for their professionalism and service.

I had the worst experience with Ashley at this store. On 9/8/2023 I purchased three bed sets. I was told that there would be a split delivery since some items were unavailable in the store. So, the mattresses and foundations would be delivered first; the bedroom sets should be delivered by the 1st or 2nd week of October. I agreed to this “longer than I expected” time-frame. After receiving the foundations and mattresses, I realized that the foundations height appeared to be a bit too much, so I went back to the store and told a store representative and told her that we were worried the beds would be too high for us. Her response was that I shouldn’t worry because the frames of the beds I bought are very low so the bed height would be just fine. I believed her. Bedroom sets finally arrived last Thursday (9 weeks after the purchase day!) and, as I was worried about, beds are too high that we almost have to climb to get over them! I should also mention that since I had not been given any updates about the expected delivery of the bedroom sets, I tried calling many times. Either no one responded or the response was “You should get your items either next week or the following”, which didn’t happen! Also, since the invoice I received included only one Night Stand instead of two, I called the store and requested to add another one. I was told to make the payment in-store or online. I did it online so I expected two night stands upon delivery day but I only got one! To sum up, here are the reasons for anyone to be frustrated and regret the decision to buy furniture from this store: 1. Wrong information about bed heights and the consequences of this mistake by the store rep. 2. Not providing any updates about the changes in the expected delivery date nor responding to phone calls. 3. Not delivering the 2nd night stand.

My family went in to buy a dining table set and Ashley went above and beyond to assist us in finding exactly what we were looking for. She was helpful, informative, and friendly.

Ashley was very helpful!

I went to Ashley's store and I was helped by ziha she's was very helpful I recommend ziha every time..

Today I met a wonderful store associate named Ashley she was one of the most helpful person I've met in a while Ashley helped me with every question I had around the store and I will be looking forward to receiving her help on my next visit

The store was very welcoming the person who helped me was Ashley and she was amazing the whole time and made me feel at home

Lorna She is a great and exceptional lady. She welcome me in the store with smile and showed outstanding gesture how she could help me. Simply one of the best ladies I have ever come up in caring customer in my entire life. Great respect her and 100% credits goes to her In shopping today. You are outstanding.. thank you for help sweetie. Hope to see you soon !!! I’m adding on 11/18/2023 that delivery hasn’t been done it’s been now 2 months .. very worst in delivering items. I called / went store physically more than 5 times. This is so frustrating, and disappointing! Worst / very worst / very bad