Ashley Harrisburg, PA
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Nice furniture but high prices
I visited this store in 2005 when I was looking for new furniture. I was followed around by a white staff member who never once spoke to me but stared at me the entire time. I’ve never been back but see you have a new name and am hoping the service has improved. I won’t return to find out. At the time I worked for Pottery Barn and purchased what I needed from work. Thanks for your time.
Best service ever, they got me settled with a new Bedroom set the lettner I believe it’s called! Beautiful set I had to cancel from lazy boy furniture their lead times were horrific ( 6-9 months) but Ashley Furniture took care of me! Super great service I was helped by Mara
Staff rude as hell. I walked in. Sales rep asked if I needed help. I respond that I'm just looking around. If I needed anything I will come find you. He then proceeds to get smart. He should be happy my kids were with me
Working with Ashley Furniture has been a complete nightmare. This is the first time we have purchased furniture with the company and we will never go back. We ordered a bedroom set on 10/16 and it was delivered 12/31. The bed frame was set up incorrectly, broke while our child was sleeping on it, and we cannot get them to fix it. We’ve called countless times and have made zero progress toward a solution. We were told it would take the manager 7-10 business days to return our calls and respond to our request and it’s been nearly a month. Save yourself time and energy and get your furniture from another company. Update: Yes, we did finally get the bed fixed nearly two months after it was originally installed. Unfortunately, that was not the end of our saga with Ashley, it is still ongoing. We asked for compensation due to missing work two days and Ashley no-showing to fix our bed (even though we had verified appointments) and the furniture being broken for nearly two months. After calling three times, we finally received word we would get a small reimbursement reflected on our next billing cycle. Three billing cycles later it has not yet come off. When we called to inquire a fourth time, we were told no one sent this refund information to Synchrony bank. So again, we continue to have to call and talk to customer service and beg them to do their job. We still don’t have the refund. I have never spent months on the phone with a company like this. Please look elsewhere. No one has this kind of time nor is their furniture worth it.
My husband and I were shopping for bedroom furniture. We found something we really liked at Ashley's and after checking a few other stores and not finding anything we liked as much we returned and purchased a lovely sleigh bed and nightstands. We were helped both times by Stephen Jessee. He was very helpful and knowledgeable, which we appreciated. We will be needing furniture for other rooms soon and will definitely return to Ashley's!
Purchased A sectional and September of 2021 we were advised going in that it could be 12 weeks giver take a little. We were also advised that the storm be happy to follow up periodically I expected a phone call about every month to let me know how things were going. I got one phone call in October. It is now January the approximate time I was told to to expect delivery no contact I called the store and I was informed March early March and and the individuals I was dealing with are no longer working at the store. No at Some point I may up or lower this review based upon the actions of the store and the honesty and communications.. It seems a little odd when looking at reviews how management only replies to 5 star reviews. Bad CS Will kill a business.
Do not buy furniture at this store! We ordered furniture in May and were told it would be delivered in 12 weeks. We started calling after 15 weeks. They had some furniture but not all of it. At first they refused to make a partial delivery, even though they had no idea when the rest of the furniture would arrive. Every time we called they said the store manager would call us back but they never called us. We had to keep calling. Finally contacted the PA attorney general and then magically they called us. Got the last of our furniture seven months after ordering! And no offer of a discount or refund of any kind. We will never use Ashley HomeStore again.