Ashley Harrisburg, PA
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Shaun Daniels helpless pick out something for living room. He did a wonderful job. The only thing is we live in Philly. We found out he will only get half credit for this sale! What a bummer, it cost too much to have it shipped all this way! Sorry but all the credits should go to you!
Nice workers, very kind professional and lovely. Horrible delivery although. I ordered a bedroom set expecting it to take 4 weeks to 4 months as they said but it had taken maybe 6 or7. By the time it did come they delivered it without the screws to it so we had to send it back three days ago and now are waiting for them to hopefully send it asap WITH the screws.
Purchased a sleeper sofa, loveseat, & matching ottoman four years ago. Delivery was delayed for a week & when received one of the legs on the sofa had to be replaced. Over time the bottom cushions show wear far too quickly - even with daily rotation and have lost their firmness, the rear cushions need extra stuffing. And the ottoman - with its top cushion over an inch off-center looks lopsided. Also staples and nails have started to protrude. Overall we're very disappointed with the quality and craftsmanship of their furniture. We will not be repeat customers nor do we recommend Ashley Furniture to friends and family.
Do not purchase anything from this store. To say they are incompetent is an understatement. The incorrect table was ordered which by itself is not a big deal however, they have refused to tell me when I am going to get a replacement, they charged my card in full for merchandise not received and they will not talk to my husband or myself. I have been trying for 3 days to have someone call me back and they will not. When I questioned the office manager, she stated I was ignorant and hung up. We have not been rude or unreasonable and have the calls recorded if anyone wants to listen. This will get worked out with the credit card company however, it is much time wasted and now we have to go out and find new tables again. This is the most unprofessional incompetent company I have ever dealt with. Do yourself a favor and purchase from Bob's if the Ahsley product is the price point you are looking for. At Bobs, they are professional and helpful.
I bought my furniture at the Harrisburg store. It was the worst experience I ever had with buying furniture. I will never buy anything from them again. FYI..delivery times are a suggestion, when my delivery never came I was told I was expected to be there all day, not just during the scheduled delivery time. Rediculous!
The warranty is worthless and the customer service is awful. The furniture had severe internal structural damage and fell apart within weeks of using it. Their technician wasn’t able to repair it and the warranty representative said the damage wasn’t their responsibility. Even though the warranty is 12 months, they claim damage must be reported within 72 hours. Visibly there didn’t seem to be damage so there wasn’t anything to report. The warranty is void if the furniture is moved in any way. The entire conversation was a twisted scam! We will never purchase from Ashley’s again.
After looking around for a while my wife and I found what we thought was the perfect sectional for our house. Our salesperson seemed very informative and quoted us a price definitely within our budget. When her boss came over to verify the setup he sent the salesperson back to let us know we were misquoted and it would be $1,400 more than the initial quote. Shocked to say the least they were that far off from the initial quote and the boss didn't talk to us and sent the associate back to apologize; didn't offer any sort of remedy and we walked out, will take our business elsewhere.
I would never buy furniture from Ashley’s again. The furniture they sent me was severely damaged on the inside but you couldn’t tell from the outside. We didn’t notice for a while because we didn’t use the furniture for months. We were still within our warranty period when we turned it in but they will not correct the situation. The technician they sent did his best to repair but said the repairs were not up to company standards and there was nothing he could do. I was told they would call me in three days, I got a call six business days later. Ashley’s will not take credit. I’ve submitted a request to talk to a manager and they were supposed to call within three days but I still have not received a call five business days later. I’ve called them countless times since this all started and there is never anyone who can help with my situation. Their customer service is terrible. One person told me I should have reported it in “the first month or two” and the next told me it would have had to be within three days of delivery. I recommend buying furniture anywhere else but Ashley’s.