Ashley Store Hazleton, PA
Jarrett Malkin
Store Manager
Buying was hassle free. 18 months no interest. The delivery was professional and courteous .
Refurnished my whole house with them! What a a wonderful experience!! ❤️
Disgusting customer service on the phone and every single thing I was told from them was a lie. They said 2-3 weeks for delivery. I paid and immediately the next day they said it’s going to arrive. They said 2-3 weeks so I planned accordingly. I was told in text to cancel by 2:00PM that day. I called that morning and was told it’s too late. From when I paid, it was less than 24 hours to delivery. Other tenants live at that house. I was told they can’t cancel, it’s too late. I I filled email instructions AND followed text instructions and BOTH OF THOSE WERE LIES. Joke of a company. How am I in the wrong when I did everything possible to cancel? I emailed immediately and called before deadline mentioned.
Ashley, furniture of West Hazleton Pennsylvania went Way far and beyond good customer service… If you ever decide to buy furniture and want the best experience that you have ever had? I would 100% suggest going with a Ashley Furniture in West Hazleton, Pennsylvania ! Even if you run into any kind of issues, the personnel at Ashley Furniture are very compassionate and understanding, best of all day resolve them quickly and easily, this is the best customer service I have had since before the pandemic!
Shopping at Ashley is great, you are free to browse with no pressure. The furniture styles are plentiful, something for everyone. The delivery guys are fantastic, friendly and efficient.
Gob was such a great sales person! So knowledgeable.
We ordered new dressers and picked them up when they came in. When we opened the box the dresser was damaged. We called to let them know and they ordered a new one for us.
Great selection at the store, you're not jumped by a salesman but offered help, and delivery was seamless. Delivery guys went above and beyond, very courteous and kind. Would recommend highly!