Ashley Store Johnstown, PA

Sean and Trish were very helpful, knowledgable, and accomodating in helping me through my furniture buying process. Good job!

So many beautiful pieces of furniture! Tifanie helped us and was awesome!! No pressure to buy. She answered questions and updated us when a sale was happening if we were interested. Definitely go see her if you are making a big purchase of furniture.

Great customer service!

Very good 👍

Jami at the Johnstown location was incredibly helpful! Got us exactly what we wanted and got us in and out of the store super quickly. Couldn’t have gone better.

We were very pleased with all the help we were given at Ashley Furniture. The associates were all friendly and knowledgeable.

Ashley furniture has lots of beautiful furniture at very reasonable prices! Sales staff are very patient and very helpful!

Very welcoming as we entered the store. Sean showed us multiple options and helped us choose the furniture we were after. Will retire for future purchases.

Ashley’s is a joke. Bought a $500+ dresser in the intention of getting a whole set. Got the dresser the whole right side is broken. Went through warranty and ordered parts. The first set of parts are wrong. Ordered another set of parts. They were the correct ones but arrived broken. On top of that, one of the drawers was peeling upon pickup. So now 6 weeks with a broken dresser waiting on parts I have to fix myself. I will never ever recommend Ashley’s furniture to anyone. If someone asks me where to buy a piece of furniture I will tell them “anywhere but Ashley’s”. They sell overpriced junk. Could have gotten better quality on Amazon.

Sean was a wonderful sales person.

Bought a love seat and a bed. Didn’t get them yet. All went well. If you’re looking for a book you’ll have to talk with the wife

could not have had an individual that was willing do what ever it took to finalize the sale i was impressed

Rob Spaulding was extremely good at repairing our furniture and noticing that some other furniture was having manufacturing defaults before we even noticed that they were becoming misshapen so he has taken great customer care of us and we really appreciate it. There’s not too many people these days that go out of their way to provide such great customer service and satisfaction like he does. Thank you!

They over priced us in store co pared to website. They canceled our original delivery on Jan 5th (got rid of our old furniture Jan 4tg so we was ready. They changed new delivery to Jan 12th. They .are an illegal turn on a one way road that did not have access to our alley. So they canceled our order. Instead of taking the proper route and not turning on no one way. So today is Jan 12th and we have not had no furniture since Jan 4th. They called me a liar even when I provided video proof of them not delivering on proper route and trying by making an illegal turn on a one way road. If they would have taking the LEGAL routes to my house I would have my furniture. Edited to reply back. Please dont act like it did not happen. Yall sent a manager to make sure it got delivered the 13th account under mysti Bailey.

I had the pleasure of meeting with Trish . She was so knowledgeable and knew exactly what I wanted.

Our Salesperson, Evan was great! He was patient with us and helped with every concern. We were very well taken care of while we figured out our purchase. Thank you, Evan and Ashley furniture.

Roxanne is the BEST!!!! She took time till we found what we need . From the pillows and the mattress.

We had a very polite and friendly meeting. Our sales rep was exceptional and knew his job. We will do business with him again.

Tiffanie was great. We found what we wanted. We hope it comes in on time. The experience was great.

TRISH IS AN AMAZING PERSON.

Friendly staff !

Excellent service with great explanations. Good price with delivery, set up & pickup.

Sean in Johnstown was very patient with my elderly friend in helping her choose a love seat And was wonder to follow up with her

It was one of the nicest most amazing experiences I have ever had shopping for furniture. Tiffany was amazing and worked to make the process smooth and easy. Will definitely buy furniture from them again in the future.

Evan was fabulous

Roxy was a amazing associate. She helped us find everything we needed. We couldn't be happier!

Jami helped us look for the furniture we were interested in . She showed us all are options and was very knowledgeable on the whole process. She answered any questions we had and we would recommend Ashley Fruniture to anyone looking to make a purchase with them.

It was a wonderful store to shop it sales person was terrific chair is comfortable love it

Customer service was very helpful

Roxy is awesome! She is so knowledgeable and pleasant. Im glad I had her as my sales person for my mattress. She's great!

Roxanne was very thorough and pleasant to work with on the purchase

Amazing service. Very patient and kind.

Jami was very pleasant and helpful.She took the time to explain all the available options that were there to help customize our sleeping experience in purchasing a new mstress.Highly satisfied and looking forward to our new purchase and to getting a good nights sleep!

We had a very nice time picking up some bedding for my mother's room at an assisted living facility. Was in and out in no time and the purchase went well.

Sales people are always very nice, informative, and helpful. I appreciate their knowledge of the products, and the quality and value of the furniture are very good as well.

Jami was amazing to work with and ensured we got the best deal!

Nice selection of furniture,good prices and excellent customer service

Good service. Trish was very helpful.

Customer service was very good, helped with all my questions and very friendly. Easy to work with and no pressure to purchase.

Excellent service

Inwas greeted with a friendly approach and smile. No pressure and gave directions to where I needed too be and followed up as needed.

Roxy was helpful knowledgeable,a pleasure to work with. Thank you so much.

We just purchased a beautiful sectional and had the pleasure of working with Roxanne. She was beyond helpful and so patient with us throughout the entire process, we were very pleased.

Very friendly and great helping people

Sean was very knowledgeable about the products and easy to work with. He devoted as much time as we needed even though they were very busy since it was black Friday. I would highly recommend Sean and Ashley Furniture in Johnstown, PA...

Thank you for making it easy. Good selection and lucked out and purchased off the floor.

We spent a couple thousand dollars on mattresses which are fine, however we spent over a thousand dollars on a sofa that is basically junk. The sofa is only 9 months old and I called the warranty department only to find we are basically stuck with it and are now screwed. We even purchased the extra warranty and we are still stuck with it. Although I really like Tifanie at the Johnstown, PA store we are done buying with Ashley.

Very friendly, knew his mattresses. Always a pleasure shopping at ashleys

Jamie helped me pick out a very nice bed that was in my price range!

Tiffany was very kind, polite, respectful, personable and knowledgeable. She made the buying process a breeze.

Sean was wonderful! With Vicki assisting we had the best service and fun making our purchase!

Jami is an amazing sales person. She helped us choose the best furniture for our needs. Highly recommended!

Roxy is spectacular!! Very helpful and friendly. I will recommend her to friends. Thank you.

Tiffanie was great! She helped me and fulfilled all my needs!!! Thanks so much!

My Salesperson was Jami and she was very Caring and helpful, I honestly felt welcomed and appreciated, I walked out of this store satisfied and happy with my purchase, Jami was very professional and knew exactly what to do to help me with my purchase. I will definitely be coming back to this location. The entire staff was friendly and helpful also.

Knew I was on a budget and had clearance mattresses which they offered and my son loves it!

Team member Jamie Hoover was extremely helpful would recommend asking for her she gave me a great deal within my budget even more items than I thought I was going to get walking in

Very helpful

We picked out some furniture but couldn't order it as we were waiting on carpet. When carpet was installed, I ordered the furniture and it will be here in less than a month. I'm pleased that it will be here that soon since it is close to the holidays. And we didn't have to make another trip to the store.

Great customer service. Will go back when needing something else.

Love Love my picture rug can't wait till dining table come and the service was great thanks

Wonderful service and associate

We had a very good experience at the Ashley store. Sean was wonderful! No pressure, told him what we were looking for and came thru on the spot. Our furniture was delivered by 2 great guys. Very knowledgeable and friendly. Great job to all!

Rob was very professional as he repaired my night stand, did an outstanding job. The delivery team was amazing as well. I would highly recommend this company!

Jami is the best!

Had a super simple time finding what was going to work for my family. Jami was super personable and knew the products well.

Just stopped in to look at dining room table and found what we were looking for Evan was very helpful and knowledgeable after taking pictures went home my wife was happy with everything and then we called back a couple hours later and finished the sale over the phone. As long as the delivery time is as promised than we'll be extremely happy with the whole process. Thanks again Evan!!

Totally Awesome !. I am so Pleased with the how my wife and I were received and treated by Tiffany The lady who sold us our furniture, she went above and beyond to get me the price that I wanted, and the furniture that I want she was very hospitable and pleasant to work with. And she will be my go to Sales person from now on when I go to Ashley furniture because I will be going back to get a dinette set within a week or so. Ex And another good thing about her she’s from Tennessee just like me😃

Thank you, Jami; You did a very good job of guiding us through Ashley. The price was so good, we bought two Loveseats. We are looking forward to delivery on November 25th!

We’re in the process of purchasing our first home, and Damian at Ashley Furniture made our experience so much easier and enjoyable. From the moment we walked in, he treated us like family. He was patient, understanding, and very helpful, especially with our kids. You could tell he genuinely cared about helping us find what fit our new home and our budget. He went above and beyond to make sure we felt confident in our selections. We never once felt rushed or pressured. It’s rare to find someone like Damian. If you go to Ashley, ask for him, you won’t regret it!

Jamie was very helpful today while looking for bunk beds!

Jami was super nice helpful and cared so much about what matters we wanted we are super happy that she was the one to help us out today.

We worked with Evan on some purchases and had a GREAT experience as always. Evan is very helpful and listens to what a customers needs and finds ways to take care of them. Excellent customer service! We will continue to shop at Ashley's and work with Evan.

Very helpful and friendly sales associate. Love our lamps!

Roxanne was great! She knew exactly what we were looking for and was very kind. A great experience. We'll be back!

Jamie, my salesperson, was very helpful and got the best deal on the sheets that I needed. She is the best!

Very good customer service, made the process easy and fast!

Outstanding customer service by Roxy - she attentively listen to our goals, gave us many great options and got us a great price !!! All with a smile !!! We would strongly recommend her to anyone looking for great furniture at a great price !!

Stopped in to look for dining room chairs. Was greeted by Roxy, she was friendly, helpful and not pushy .. we enjoy talking to her she’s very good at her job . We purchased 8 chairs !

Sean was great. So kind and pleasant and actually a fun salesman.. we loved our visit and looking forward to getting our purchase.. thank u Sean.. a great salesman...Jamie was so very nice and kind.. Best crew ever.. Donna and Tom Cottle

Very friendly and competent staff

My experience with Ashley furniture was superb. It was great meeting Tiffany and the other young man that was working that evening. They were both very pleasant and mannerly. Thank you.

Rob and Tim from Ashley furniture arrived on time today to fix both of my recliners. The seams in both seats were splitting and they made the repair in record time. Very professional and talented.

Damian was very helpful and courteous. Thank You

The sales rep Jordan was very professional, friendly and knowledgeable.

Everyone was helpful and so friendly. The process was fast and easy. I recommend them 1000%

Damian greeted us at the door and asked what he could help us with and we said we were there for a new mattress. He took us directly to the mattress area and asked my wife and I some questions to get an idea of what kind of sleepers we were. From there he showed us several mattresses which we tried to see how they felt and after going through these he showed us how the hybrid was constructed. He had a great deal of knowledge about all the products and never pushed us for a sell. We then got to the price and we were a little shocked so we decided to look at some newer brand of mattresses they had just gotten in a few days earlier. After trying these we felt they were very similar to what we had just tried but considerable cheaper. We made the decision to buy this brand and also bought 2 pillows and a mattress protector. All in all this was a very good experience.

Great experience, Jami Hoover was very friendly and efficient !

Sean is a very sharp salesperson with a great personality!! Met Logan, who also was very nice .. Thanks Ashley & Sean/Seen

Very nice salesperson showed us your inventory and helped us find exactly what we wanted

Very Friendly Service.

Tifanie was wonderful! I was very indecisive and she definitely got her steps in walking around with me showing me all the sofas. In the end she helped me pick out a great set! Thanks Tifanie!!!

Awesome service. Helped us find exactly what we wanted

Roxy took so much time with us helping us pick out the perfect bed and mattress for my son. She went above and beyond. Trish the manager was so kind helping us with pillows, the adjustable base and all the things to help with my 15 yo son and his health issues. They found so many discounts for us that was fantastic!! Great people!

Great service by salesperson Roxy. Patient, no pressure and knowledgeable. Feels like she has my back. Only thing getting mattress and recliner takes too long but good service and price sold me.

Roxy and Tiffany are great to work with and I appreciate them both. ❤️

Great bunch of people! Roxie, how is the new mom doing? Did she have a boy or girl cow

Jami was amazing helping me find our perfect living room couch. I told her exactly what o was looking for in a couch and she showed me my options and throughly explained all the details about each piece so I could make my decision.

Friendly, courteous, knowledgeable sales people. Great deals. Damian took his time and explained in great detail everything I needed to know.

Personal very friendly and knowledgeable

Sean was so helpful and nice! Got a really great deal on a coffee table and lovedddd the service. Would definitely recommend this place to anyone, especially college students in the area :)

We had Damian and he was just the best person to sell us our new couch. He was so easy to talk to and ask him anything we wanted he would know all the answers and if not he found out what we wanted to know. In the end we got the perfect couch just the way we wanted it to be. Can’t wait to get it. Richard & Bobbie Jo Mills

Very helpful and kind patient when I wasn't thank you guys

Salesman was very pleasant and took his time with us. Damian couldn’t have been any nicer. Would recommend to my friends

Evan Warren was great. Best experience we've ever had buying furniture.

Staff were friendly. Salesman was great.

Rob with Ashley furniture has been amazing! He validated my issues with the furniture and went above and beyond to fix my issues with replaced furniture! He made my experience so good!

Jami was a huge help, and went out if her way to provide what we needed. I can highly recommend her!

To start with I walked in and I wasn’t bombarded and I really like that, I walked myself back to the mattresses and a gentleman walked over Mr. Johnson And just basically started talking to me like a normal person, we were then joined with Roxy and once I explained what I was looking for there was no pressure I laid on a few mattresses and I ended up getting the perfect one and everything couldn’t have been any Smoother. Ashley really truly impressed me and I will go back there!!! Thank you from the bottom of my heart!

Jamie was very friendly and knowledgeable about our purchase. We would purchase from Ashley and her again.

Jami was very helpful, answered all of our questions and concerns and helped us find the perfect living room set for our home.

Great service! The lady was very knowledgeable! Love was I bought

Tiffany was wonderful, she listened to my needs and helped me decided on what furniture was right for me

I needed a replacement lift chair recliner for my father very quickly, but I couldn't leave him to go looking in stores. I saw that Ashley's might have one so took advantage of the chat option on their website. Someone got back to me very quickly confirming they had a few chairs in-store and kindly sent me pictures with pricing information. They were very helpful. I did ultimately choose one of those chairs and a friend picked it up for me the following morning. My father was able to start using it as soon as it was set up instead of having to be propped up in bed. He couldn't believe how much more comfortable it was than his old chair and told me his joints don't hurt as much when he gets out of it. He also likes the heat and massage functions. Overall, it was a wonderful choice that improves my father's lifestyle. I appreciate the helpfulness and cooperation of the Ashley's employees.

Very pleasant, helpful and knowledgeable sales team

Roxy was very kind and helped me tremendously with finding a mattress that fit my price point and also helping me find a mattress that suited my preferences! Would definitely go to her again!

Our associate Jami was very helpful and knowledgeable. Showed us the best materials for having animals and was very fast and efficient throughout the process.

Jami helped us tremendously on finding our perfect bed! Highly recommend!

Very friendly and helpful

Tiffini was great

Sean, my salesperson, was amazing!!! He was friendly, helpful and very kind!! He’s a keeper!!!!

Roxy was great. She helped us find exactly what we needed. Can’t wait to get our new dining room table.

Jami worked with me to select a mattress. She went to great lengths to make sure I got what I wanted. I really appreciate her time, knowledge, professionalism and courtesy.

Rob was perfect - friendly and knowledgeable. Unfortunately we were sent a defective pump from the shop, so although he tried every possible solution, he'll need to come back again to attempt the replacement. Great experience with him though!

We went in looking for a mattress and ended up getting a sleep system. Thank you Jami for doing such a great job helping us get what we needed.

Rich and Roxy made purchasing a new couch very easy! With both their knowledge and experience, my choice was very easy! Thank you both!

Very helpful in picking out furniture that works to our benefit

Everyone was super great with helping with my purchase.

Roxanne was awesome; was able to help me choose the furniture i was looking for and help give me some good insights on options and what would fit my room best. Great experience would buy from them again.

I had a fantastic experience! Evan my salesperson was very nice and very knowledgeable about the products. He helped me find exactly what I had wanted and needed!

Excellent experience with the staff - let me do my own thing and helped me when I needed it. Nice design elements and had some great sales.

Jamie was super helpful great experience!

Great salespeople, very sociable, and took time to direct us to our needs. I also found accessories I did not come to look for at a sale price, no less. Thanks alot!

Tifanie was exceptional!

It was Red Carpet Day ❤️ Bought a lounge chair & saved 20%

Friendly and helpful staff

Damian was a wonderful sales associate. He helped us find the right bed for our daughter. He knew his product knowledge and made this experience a whole lot easier and fun. We thank him and look forward to working with him again.

We were waited on quickly. Friendly helpful staff. Not a lot of pressure to buy extended servive plan. (we didn't). Shop online first and look at the reviews. Don't expect to get LazyBoy quality at Ashley prices.

Jami is a very good sales person. She had lots of knowledge about mattress. She spent a lot of time with me and explained everything very well. I’m very pleased with the mattress and adjustable base that she helped me pick out. I had no intention of buying a base, but her demonstration changed my mind. I’m very excited for it to get delivered and to try it out. This is the second mattress I’ve gotten at Ashley . Please fix my name on my account. It’s Sharon not Sha. Thanks

Roxie was wonderful to work with. Great personality and really helpful.

Rob. Excellent service. Keep him around.

Roxy was very helpful in finding what I was looking for. Making sure the fabric was what I needed and very honest about all the details for my couch and ottoman.

Tifanie was amazing. Very friendly and enthusiastic to work with. She was very knowledgeable and helpful. She is a great asset to your business.

Sean was great to work with; patient, knowledgeable, and friendly.

Associates are friendly, the store is clean and set up so it's easy to shop and look around. Inventory is plentiful. (That's floor models) Not saying how long it would take to have merchandise delivered. Prices are in my opinion are a bit high, but that's everywhere nowadays.

Roxy was SO helpful and patient through our selection process. She was informative and supportive without being pushy. The entire purchase was painless and fast! Thank you for everything!

Rob was very kind, informative and professional when he came to our home to do a sofa repair. Even though he could not do the repair, (only because the parts are not available), he made a call to the main office, explained the process to them and assured me that this would be taken care of by replacing the sofa with a new one. He went over and above what he was asked to do by helping resolve the situation for our future delivery~Down the steep driveway, across the foot bridge and into our cottage in the mountains.

Sean and staff were amazing! They helped us find what we were looking for. We left super happy. 😊

Enjoyed our experience, excited to get our furniture. Roxy was wonderful!

Sean made this purchase so easy. To save time, l found what l wanted on line. Went into the store, they ordered it, set up delivery and financing and l was on my way within 25 minutes. I couldn’t be happier!

Great to deal with and good memorial day prices. All good so far

Roxy was great!!! Johnstown pa

Tifanie was absolutely amazing!!! Got us an amazing deal on a bed set and mattress!! Definitely will be doing business again with her!!

Jami was amazing. Took great care of us Can't wait for delivery day!

Sean was amazing answers questions before I had a chance to ask them. Will definitely be back and request him. We need more people like him

Evan was fantastic! We found exactly what we were looking for. He helped us choose the perfect furniture for our new home! Very informative and met all of our wants/needs in choosing the perfect sectional and recliner.

He contacted us to let us know. He was running a little late due to the weather very polite. Inspected the couch and decided what needed to be done. Highly recommend him.

Tifanie Jordan was amazing! Thank you Tifanie.

Really had great customer service. We were able to find what we were looking for and will highly recommend Ashley to our friends and family!

Rob was excellent. He came and fixed our nightstand within minutes to perfection. He was professional, friendly and if we ever needed another repair we would happily have him back in our home to do the repair. Honestly I think this guy could fix or repair anything. Ashley needs more technicians like him.

Our sales associate, Roxy, was fantastic. She did not pressure us into her purchase. She gave us space to decide what was best for us. She was thorough and answered all of our questions.

Never shopped there before today. Jami Hoover greeted us, asked what I was looking for, escorted my granddaughter and I throughout the store and showed us different pieces of furniture, explaining the different parameters about pieces. She definitely knew her job and was friendly as well. Would HIGHLY RECOMMEND this saleswoman!

We worked with Sean in Johnstown who was absolute pleasure. We needed a recliner to prepare for our baby and Sean found us exactly what I was looking for. We’ll be going back for our dream couch when sir Donald Trump follows through on those $5,000 new mother checks.

My experience at the store was wonderful! Jamey took such great care of us and really accommodated us and listened to our needs. She was very patient and helpful and we got a great deal!!!

Great customer service. Rob was very fast and efficient at his job!

Had a great experience with Jami was very helpful even though she was really busy. Loved her sparkle!! Can't wait to get my new bedroom set into my new house!

Really like my furniture leather couch and Roslyn bedroom suite wall decor

Damian was super helpful with out being to pushy. I did not feel like I was being sold or rushed. All around great staff as everyone equally helpful.

Great job Rob thank you

Sean was amazing! Thank you for taking the time to help me and my mother. You really made this an easy and pleasant experience.

I went to Ashley Furniture in Johnstown with my mom and niece after I was finished at work on Friday. The process was made so much easier because of Tifanie. She was kind and had a lot of patience as my mom, niece, and I were deciding to buy a new sofa and loveseat set. I ultimately placed an order for a sofa and loveseat that they didn’t have in stock at the moment. Instead of just trying to make a sale for what was in their inventory and warehouse; Tifanie kindly encouraged us to go with the set that we wanted and not just to buy what was there. I will definitely recommend Ashley Furniture to anyone that needs to find new furniture and home decor.

Thanks Rob for a quick and easy fix on our couch. Very friendly and personable. Thanks Ashley Furniture!!! We love our couch!

Jessica is the best! She is so helpful and patient. She also does not push us to make a decision or purchase. We go to her every time we come

Damian was great. Helped us find something we wanted in our price range that will look great in our home.

It was sparkling 🤩 I love the bed frame and I love my couch set and Jami was wonderful to work with

Tifanie was amazing! Very kind, friendly, personable and helped with some difficulty in walking through the store. That went the extra mile for me. She sold me a beautiful bedroom set and the price was very reasonable. I've used Ashley in the past, that's why I went back. Great prices and excellent service.

Very courteous and friendly service. John was great to work with! Appreciated how very attentive he was to me and accommodating!

Roxy was very helpful and knowledgeable

Roxy was super helpful & got me exactly what I was looking for. Highly recommend this store, If you come in ask for Roxy!

A very wonderful experience. The sales person was great. Mabe the experience fun. Would come back and purchase my next need. A very clean store and the salesman very knowledgeable on what I was looking for and helped steer me in the right direction. Again, a wonderful experience.

Roxy was very welcoming and so friendly, she answered all of our questions and helped us through the process of choosing the perfect mattress for our health issues, she made purchasing a mattress easy and actually enjoyable, because of Roxy we will shop at Ashley again and recommend your store to others

Very courteous, and offering the best price!!

My sectional needed a tear repaired. Rob did a great job replacing the material. Very fast and friendly service!

Excellent service & quality products !

Ashley furniture has a lot of great home furnishings. I was looking at living room furniture today and there was a ton of great stuff. My home furnishings consultant, John, took a lot of time to explain everything- all the details and particulars- he was super knowledgeable and nice.

My children and I had the loveliest experience here. Roxy was the worker that assisted us. She was INCREDIBLY knowledgeable and knew exactly what we were describing and wanting. She didn't break my pockets and worked with me inside of my confinements. She was amazing. She wasn't pushy like what I'm used to from sales staff. I will 100% come back to Ashley's because of Roxy.

I have great experience with purchasing my purple matress

It was good.

Jamie was very helpful with all of my needs and all of my questions and helped me find the perfect sectional for me an my home

Ben, Logan and Jami were awesome super helpful and would highly recommend!

The entire team at Ashley furniture in Johnstown are professional, kind & go above & beyond to make sure you have a wonderful experience. John, Sean, Logan, Tiffany...thank you!! Great selection & prices. We are part of the Ashley family for life!

Family friendly! Super helpful for answering questions you may have. They will make you dream makeover come true.

We met Sean McGuire as we walked into Ashley furniture-he was very knowledgeable on his product, but the biggest thing was that he listened to our needs and what we wanted. He had a winning personality and an honest approach. He also was quite humorous. We enjoyed our experience because of this young man and his charismatic personality. He worked with us and at the end of the transaction we were very pleased. His manager, Trish and his coworker. Logan were very helpful and kind and you could see that they all work together very well. Sean is a keeper!!

Very nice no hassle.

everyone was friendly there.

I walked into Ashley's with the intention of just testing out a Nectar mattress before buying one online. Sean met me at the door with a smile and helped me through the whole buying a mattress with no experience. He answered all my questions and I was as on my way. I decided to take my husband up the next evening for him to try it before we hit send online and the rest was history. While we ended up spending a little more than anticipated, we got a better deal on the next step up mattress and we get to pick it up tomorrow! Thanks Sean!

Our experience with Evan W. was excellent. He was very knowledgeable and friendly. He made the shopping for furniture very enjoyable.

The store associate assisting my during my visit was very thorough and very professional. She helped me find the bed that I feel would work best for me. I'm happy with my visit and will come back in the future next time I'm looking for furniture.

Searched for a couch and beds elsewhere and was given the run around. I was told I couldn't get anything delivered for 3-4 weeks. Came to Ashley in Johnstown to look. Tifanie greeted me with a smile and asked how she could help. Told her about the other experience and that I needed items ASAP. She grabbed her tablet and away we went through the store to find what she had that was available immediately. She was so sweet and so helpful! She knew the answer to every question and was not afraid to give true and honest feedback. I'd definitely recommend coming in to see her!!!

Awesome.....Jessica was a pure joy to work with.

ABSOLUTELY USELESS in terms of helping people fix their awful furniture that will peel and chip away. The low quality vinyl that they put over particle board WILL wear away quickly. And their customer service team is absolutely useless in any way when it comes to customers seeking some kind of solution to the damages. For the prices that they charge, you'd think it would be better quality.

Very courteous and helpful! Beautifully decorated showroom!

Great prices, good deals & all very friendly. Thumbs up!

Everyone was very nice and tried their best to find exactly what we were looking for

Sean was fantastic, so personable and friendly!

Sean and Trish were amazing to work with right from the start. They went out of their way to help in my search for a sectional. I found one I loved but I was concerned that it was out of my price range. The price they gave me was terrific! They even went to great lengths to help me find matching pillows. Sean kept me updated and informed until I was able to return to purchase the sectional. The purchase itself went smoothly without any surprises. The whole experience was exceptional. Thank you!

John J. Was awesome! He knew his products and was efficient throughout the process. Offered options but didn’t try and upsell me to hard! Highly recommend

Our experience at Ashley was great. Roxy was very friendly and helpful. She listened to what we were looking for and provided options that best fit our needs. She was very knowledgeable and a pleasure to work with.

We reached out to Ashleys after our recliner stopped reclining. It’s been 3 yrs. They sent our parts free of charge. Only had to pay for the service to repair

John and Jami were most helpful. Can’t wait for the Kristiland bedroom set to come. Delivery will be earlier than expected.

Roxy was amazing and helped us get exactly what we wanted. Because of her and her wonderful customer service I will definitely be returning in the future and recommend this store to others!

We had an almost perfect experience here. We knew exactly what we wanted to find when we got there. We were greeted at the door and the sales lady took us to what we wanted. That part was very smooth. However….she told us about the warranty protection but never told us it was $199! And, she never showed us the sale invoice when we checked out. She never told us about the $99 delivery fee either. What we bought we could have easily picked up with our truck. She never gave us a pick up option.We are considering canceling the order because of her not being open and honest about the additional fees!

The sales person was very helpful and efficient. I was very satisfied with my experience at Ashley Store.

Jami and the staff are always so helpful!!! Everytime I walk in looking for something specific, I walk out having found exactly what I was looking for! Thank you all so much! Looking forward to shopping with you years to come! ❤️

We connected with the product quickly. Then we all discussed our love of dogs, that's why I bought by sectional last year..

Tiffany was awesome, fun,easy to deal with, will definitely be back ,thank you so much for a great shopping experience, johnstown store is great

Everyone was very helpful and friendly. Sean McIntire was great! Highly recommend!

Sean was great! Everyone was super nice and helpful.

Rob was very professional and courteous.

Very pleasant and professional experience.

My husband and I had a great experience at Ashley Furniture Galleria Drive. Wendy Romagna, Our Sales Consultant was kind, patient and very knowledgeable about the furniture/mattresses. She spent so much time with us and helped us every step of the way. We couldn't have asked for a better Salesperson. Definitely recommend this store. Ask for Wendy!!

I was very pleased with how my purchase went at Ashley’s. Roxanne was amazing and very knowledgeable. I would recommend her to anyone!!!

I love my new Skempton dining set! And Tifanie was wonderful to work with. Delivery was flawless. I will definitely consider Ashley for my furniture purchases in the future.

Sean was very helpful, knowledgeable, and easy to deal with. If ever in need of a new mattress, stop and talk to him!

Rob was wonderful. He came put new part on my recliner and it works great. Rob was a very nice person and it was a good visit with him

Ashley Furniture was very helpful as soon as we walked into the store. The salesperson (Tifanie) was not pushy, told us what promos they were running, and pointed us in the right direction for what we were looking for and left us alone until we needed help. They worked with us on the final price to stay within our budget.

John was super nice and helpful! Very easy to talk to and super helpful and knowledgeable!

Very nice experience. No hassle.

Jami was super friendly and helpful in our hunt for a new sofa; very knowledgeable about the products and answered all of our questions.

I contacted Ashley furniture this afternoon inquiring about a loveseat. I spoke with Darnise Winston at the Johnstown store and she went above and beyond to work with me on what I wanted, even going so far as to price match for me to save me an hour trip out of town to another store. I used the text option to contact the store and her responses were fast and informative and she made the whole experience easy and quick!! It is much appreciated and I have told several people already how great she was and when I’m looking for furniture again, Ashley will be the first place I go.

Sean was great! He treated my son and I at the door, Sean gave us the right amount of space to explore on our own and when we needed help he was right there, it made the shopping experience so nice and easy. We can’t wait to see him for our pick up!

Staff is helpful, friendly and knowledgeable.

Tiffani was great. She showed us around and gave us time to browse on our own and was able to answer all of our questions. No pressure and no rush for us to make a decision. It was a fun and enjoyable experience and I highly recommend Tiffani and Ashley Furniture Johnstown. We did order furniture but had to change it the next day because of my bad measurements. Tiffani got the order changed within minutes and was careful to review it with us to be sure we were getting exactly what we wanted.

It took over half an hour just to buy 2 pillows!! Darnise did her best. The intrusive male became increasingly rude. I almost got the $1,500+ bill for the people sitting next to me; the total wasn't shown until after I entered my signature.

My wife and I worked with Tifanie to purchase a new living room set. She was exceptionally kind and helpful throughout the process.

Salesman fully explained the product and satisfied my questions. Professional and friendly staff!

Roxy was awesome!! She helped us find the perfect furniture. Would highly recommend!!

I found everything I was looking for and a couple of things I wasn't looking for came hone with me too. Roxy was very helpful and showed me where everything i asked for was on the showroom floor. Never a bad time at Ashley.

Good experience very helpful!

Rob was great and fast, thanks Rob

Very helpful sales people they know what they have in store and on the floor. Very knowledgeable Roxy was extremely helpful

Ashley had the exact piece of furniture we were looking for. The salesperson was friendly and knowledgeable, and we bought the item at a fair price. Thank you!

Was taken care of on point, bought a onsale TV stand, and was helped loading my car with the salesman Sean, great employee...glad I stopped there.

Great customer service. Excellent store

Bought a mattress from them with a 10 year warranty. After 2 years the mattress developed a 1 inch dip and was told it would have to be at least 2 inches before I could make a claim and get a replacement. Ask what qualifies for the warranty before you buy

I ordered a sectional, table and 4 chairs. I had issues with everything!! I was told multiple pick up dates for my sectional, it’s been 2 months now and still waiting. The chairs had uneven legs, and the bolt holes all did align. I called about these problems and got excused but no solutions!!! I’d done with them! For the money I spending on this stuff I expected better quality!

The best deals are done through Jami! Thanks super happy

Paula and Roxy were fantastic!!! 10/10 !!! They helped us find the recliner that we needed!!!

Friendly and informative people ready to assist without pressure. Great service all around.

Roxy is the best salesperson

Great experience! Found just what I was looking for.

Went in looking for a king size bed frame because ours broke and needed it same day. They had one on sale for a great price and great quality! Tifanie met us right at the door. Sold us the frame in less than 5 mins. They figured out how to get the heavy things out the door with the help they had. We will be back for our next furniture purchase. Highly recommended! 10/10

Jami Hoover was wonderful in helping us find the perfect pieces for our home

Roxanne was fabulous! So helpful showing us different pieces then making sure the sectional we chose would fit in our space. She was able to answer all of our questions with a quick and easy check out. Thanks, Roxanne!

Sean was a great help picking out our living room set!

The store and sales people are super nice, but Tiffany is AMAZING!!! Thank you for all your knowledge and patience!!!

Jami was very helpful, polite and knowledgeable about their products and what we wanted. With the help of Ben they set up the chair for a demo which helped our decision to purchase.

Jami was awesome from the time I walked in the door till I left.

A fantastic buying experience! The staff were extremely helpful, will definitely visit in the future!

Wendy was very helpful and patient in helping us choose a dresser. Rob, Ben and Tim were very helpful as well.

ROB EXCELLENT SERVICE. A VERY VERY NICE PERSON VERY KNOLEDGABLE AND HELPFUL..

Rob did a great job ! Friendly and curious!

Really pleased with the service provided by the technician. In spite of the wrong parts being sent twice, he made sure to get everything completed expertly.

The service provided by Roxy was amazing!!!

Rude after the sale. I will never buy from there again.

Rob, Tim, and Ben were wonderful loading our furniture. Very professional. Thank you

I drove from Pittsburgh, Pa to purchase furniture from this location because of my amazing experience in 2017, yes 2017. Let’s just say the staff didn’t disappoint me. I received exceptional service from John and Logan. They were determined to help me find what I needed and helped me load it up into my SUV. I will be back sooner to this location. I love good customer service.

Fantastic experience! Very comfortable environment and wonderful sales support! Will buy again!

Rob from Ashley furniture came to replace my motor on my power recliner. He was prompt and on time, very personable and polite, and was able to fix my chair in seconds( after realizing the headrest port was never plugged in after delivery) outstanding customer service from Rob!

Tifanie helped us put together a living room and out the door in less than 2 hours. Glad we had her to help us!

Roxy was excellent

Rob, Matt and Tim were very helpful and did a great job helping me out. Thanks guys

I had a wonderful experience from the minute I walked through the door, and was greeted by Grace. She helped me with measurements and dimensions. I then had a few questions regarding delivery. Grace introduced me to Sean who was equally as wonderful to deal with regarding logistics. Once my questions were answered I decided to make the purchase. At this time the technology was working slower than usual, and they pulled in another employee to assist. This team and their manager made my experience the best possible. Every obstacle and request I presented was fulfilled in a very positive way.

The service was fantastic, the staff was incredibly helpful and great to work with, we will definitely be back.

Friendly knowledgeable service. Big selection for the table we were interested to purchase. Found what we wanted. Fair pricing.

I had the nicest sales girl Gioanna in Johnstown Store. She knew her inventory n knew where everything was in the store. I will refer her to everyone.

Jamie was extremely helpful and makes you feel comfortable during your whole visit.

John and Trish were so very helpful with choosing my daughter's new mattress and base. And my new pillow. Both were patient and kind through the entire process. They fully understood what it means to be shopping on a budget. We did look at other places and went back to Ashley. Not just because of price but because of the great friendly service by both John and Trish.

The team at Ashely's was incredible! My salesman, Sean, was very informative, patient, personable, and didn't try to pressure me into any sales. Benjamin set up my payment plan and closed the deal, he was also informative, patient, and went above and beyond to help me out. The team also entertained my son for me, which I really appreciated. Great experience.

Ashton helped us find the perfect mattress. My back will finally be properly supported!

Rob. Matt S & Tim... where very friendly and loaded our product perfectly" ... thks guys

Rob came out to look at our furniture this morning. He looked at it and said it needed to be replaced. Rob is a really cool guy. And he was very friendly. We love our furniture from Ashley.Thank you Rob.

We appreciated the time and attention Logan gave us in selecting a reclining love seat. Logan listened to our concerns and helped us find furniture that suited our needs.

I have had some of the worst experiences with buying Ashley furniture. We purchased thousands of dollars of items when we moved and almost Every one has had an issue. We paid for the extra protection plan that was to “cover everything other than paws and claws” and everything submitted was denied. We have had damaged products since the start and while the store seemed willing to help, they directed us to the warranty company who is absolutely awful. Sad they charge what they do for subpar products that they don’t back, even with a paid for additional warranty. The 5star service company they use is rude and unprofessional, regularly interrupting customers as they express their issue. I’ll be advising my friends and colleagues to stay far from unfortunately.

Our house was in a fire and we had to replace our entire contents. Our sales lady definitely made it easier and was an enjoyment to be around. Beautiful furniture!

Rob, Ben, and Ty were an amazing group of guys! They were pleasant, friendly, and careful at loading the our items. Tifanie our sales person was phenomenal! She was knowledgeable at answering our questions and fund the right furniture for us. She was very friendly and personable. We went in for one item and left purchasing multiple things! I highly recommend this Ashley Furniture location.

Ashley was awesome! Her through product knowledge was impressive and extremely helpful! She really made the experience enjoyable!

We are looking forward to receiving our sofas!!

It was excellent. Hospitality was beautiful. Roxy was very nice to us anf I highly recommend her for sales

I bought a living room suite off of Ashley Furniture and had to have my recliner repaired, Rob called and gave me a time that he would be there, and he showed up at the time he gave me! He introduced himself and started working on my chair, but couldn't fix it cause the wrong part was ordered and shipped. Rob called and told them about it, and said the new rite part was ordered and would be here in a few days, boom!! It was!! Rob called again gave me a time and was there! He came in and fix my chair!! Rob is a very very nice, polite and a very very professional worker that takes pride in doing his work!! He fixed my chair and had it working like a brand new one!! If you ever need anything repaired on your Ashley Furniture request Rob!! He's a great guy!! Thanks Rob!!!!

Rob was great! Professional and friendly and very helpful.

The loading process at Ashley’s couldn’t have been easier thanks to Rob, Tim, Ben and Ty. Thank you for all your help!

Awesome work with Rob. He’s a great one fantastic and very professional. One of the best technicians.

Nate, Rob, Tim and Ben were absolutely wonderful during the furniture pick up process. Everything was smooth and organized

Rob and ben and tim Did excellent for me.Loading up and had no problems

Very nice experience. Roxy was kind and very helpful full.

Ashton did a great job finding me a couch that would fit my family’s needs, style and price point.

We just had our delivery of our furniture from you all and Jordon & Lonnie were exceptional, professional , and very respectful persons. They respect our home and answer all of our questions and the set up was done in a very very professional manner. Thank you for sending to wonderful persons to delivery our furniture

Rob called ahead and showed up on time for his appointment to repair our sectional couch. He had everything he needed to do the two repairs. He was extremely professional and polite and did an amazing job, returning our couch to looking and working like brand new.

We were treated very nicely by “Sparkle” Hoover. We believe that she created a very good price for us and we bought our furniture at Ashley because of her.

My fiance & I were shopping for a new sofa and ottoman. Ashton and Trish assisted us and were great to work with. What made our experience great was the no pressure sales approach they took with us. Trish even made us aware that the set we were looking at was priced significantly better on their website and she price matched it for us. We will be returning to Ashley the next time we need to buy furniture because of how well Ashton and Trish took care of us.

Very good experience!! Tifanie was super helpful and friendly!!

Rob, service tech was fast and efficient!! Very informative and answered all of our questions!! Keep up the great work!!

Jami Hoover was pleasant and very helpful during our purchase of a new Queen bed.

To those who have furniture from Ashley’s, Rob was very timely, strategic, informative and kind!! His professionalism is top notch. He explained and reassured the details of the furniture and went the extra mile with his own tools. He made us feel comfortable knowing he truly wanted to help us. He wasn’t afraid to show his work ethic, and he has a great spirit for America. 🇺🇸 These qualities should bless him with a raise. John 3:16. Ephesians 6:7. *To those reading this, God loves you! There’s no sin allowed in Heaven. We needed a perfect, sinless Savior to provide a way for us. There’s only one way to Heaven and that’s through Jesus Christ. If we believe that we are sinners and that God sent His Only Son to die for our sins, and ask Him for forgiveness of your sins, turn from them, and ask Him to save you from eternal hell, then HE WILL SAVE YOU! And once you’re saved… it’s forever! Amen!*

Everyone on the team went above and beyond, I would definitely recommend.

One of the greatest warehouse crews and a very good place to work and shop. Make sure when you need furniture you come to the best in Johnstown!

Ashley sales is a standout in that they are adaptable to customer needs and demonstrated that listening to customers and helping support their needs is greater than the sale. Friendly and warm service with a smile and patience resulted in a great outcome of our purchase experience. We were guided to their specials offers as well as informed on package options that worked out for us for 2 rooms. And, the delivery experience was exceptional!!! Highly recommend.

Once again I had the best experience with tifanie. Everyone there always goes over and beyond for there customers

The staff was amazing! Roxy helped my husband and I find exactly what we were looking for! We were greeted by her RIGHT at the door. This was the best experience we’ve ever had, buying furniture! Then multiple staff members came over to us and gave our children fidget toys to play with—some of them even played with them, while we adults hashed out the details of our purchase. Totally a family friendly environment. 10/10 Recommend!

Our bedroom furniture took an additional 2 1/2 weeks to come in. We opted to wait until all pieces were in for delivery. Delivery #1 was made with missing bed rails, nut and bolts. Delivery #2 which was 2 weeks later bed put together but they couldn't put my mirror on my dresser so now I just had to set up delivery #3 to come back this Saturday which inconvenienced me yet another day. They did compensate me $350 on an Ashley's gift card. This beautiful purchase turned into one problem after another. Our sales lady Tiffany though was outstanding. Customer service did rectify all our concerns which was a bonus.

We had an excellent experience at Ashley Furniture in Johnstown. Jami was a great help when it came to choosing a new mattress and a high tech adjustable base! I can’t wait for it to be delivered. As an added bonus we got $300 toward any additional store purchase so I was able to get new lamps for my living room!

I am a long time customer of Ashley. The furniture is extremely well made and holds over the years. I have had my furniture from Ashley for almost 20 years. I was looking to redo both my new living room and dining room furniture. The team was great!! I worked with both Roxy and Jami and they were excellent at making suggestions and helping to bring together my new look! They each spent several hours helping me bring together the rooms to ensure I achieved the look I wanted! Thanks to both of them! I would highly recommend both the furniture and the team!!!

I arrived 1+ hour early that when I was scheduled to pick up my furniture and Taylor, rob, Matt and tim were there and they loaded up the U-Haul and had me out of there in no time at all

An amazing experience. Tiffany was great. She really made the whole process simple and pain free.

We were met as soon as we entered and were shown everything we were looking for. Jami was our salesperson. She was friendly, knowledgeable, and professional. I would recommend this business.

Very helpful and I loved the fact that my sales person was not pushy

My fiancee and I worked with Jami Hoover on buying bedroom furniture and a matress set. We could not have asked for a better experience. Jami was very knowledgeable and answered our questions before we could even ask them. She was very kind, friendly, personable and so easy to work with. This was the easiest shopping experience that we have encountered in a long time. We definitely will be returning to Ashley's to purchase more furniture in the future. I hope Jami will be there so we can work with her again!! Thank you again Jami for everything!!!!

Ask for Jami Hoover she is the best

Friendly environment. Professional employees. Personally looking out for what you are looking for!

Tifanie is a super salesperson! She knows her product, wasn't super pushy. She even came back in to meet us on her day off. Ask for her!

It's the only place that I buy my furniture and mattress from. Trish is the best. Thank you.

Jamie was great quick and helpful

Very helpful and courteous employees. Roxanne is very very good!!!

We had a great experience shopping for living room furniture at the Ashley Home Store's showroom. Gia was extremely knowledgeable and friendly, and took very good care of us...regardless of the time we took to try things out. There were no pressure sales pitches and she was able to answer all of our questions quickly and eager to guide us around based on our needs and wants. She was very pleasant and made sure we were satisfied. We left the store without a purchase, but well-prepared to continue shopping on the Ashley website and considering the sale prices being offered. Gia made our furniture shopping very efficient and effective! Will definitely do out buying here once we're comfortable that we have considered all options. Thanks Gia!

Sean was very helpful and not pushy. Answered all our questions and was able to find exactly what we were looking for

Sean was a delight. Super professional. He was willing to spend as much time with me as I needed, listened to everything I explained I was looking for, and offered great suggestions. He was extremely helpful and went out of his way to see I had all of my questions answered (I asked a lot). Jami was also amazing and her experience was clear in the information she shared and advice she gave. I was grateful for both of them. They made the shopping experience fun and enjoyable, and I would definitely go back again.

Ben and Logan were amazing. They were both very cheerful and extremely courteous. I called ahead looking for a new mattress. They found one that was exactly what I wanted and had it ready and waiting for me when I arrived at the store.

our salesperson was Gia. She was a joy to work with and she took the time to figure out what we wanted and then made it happen. We were there for quite a while because we needed a lot of furniture for our new home and she made sure we had everything we wanted and needed. We would highly recommend Gia and going to Ashley furniture!!! 😀

Rob and Matt were great on pickup service!

Grace at the Johnstown store was wonderful and very helpful researching for what we were looking for.

Roxy was very knowledgeable and friendly. She is great 👍

Grace has been amazing to work with. I was shocked to find out that she has only been working there for 2-3 months. I purchased a couch, loveseat, kitchen table & chairs. I will be coming back to work with her in the future.

Very good experience!! Jami was wonderful to work with.

My husband and I were just in to purchase a sofa and loveseat set. I'm always weary of going to big furniture stores because the salespeople can be a bit overbearing but that was not our case. Everyone was so friendly here. We were approached as soon as we walked in but were also given the space to browse the showroom freely. We were grateful for the help and advise we were given and they didn't make us feel pressured. Sean was our salesperson and we would definitely recommend, 10/10! Thanks Sean (and the rest of the staff at Ashley Furniture!) I would be very happy to do business here again.

Friendly, professional staff. Very helpful helping us select the perfect sectional. Everything from stepping through the door to leaving the store was satisfying.

Outstanding customer service! Dakota did a great job helping us and very good with answering our questions. Thru them I was also able to help support a very important charity, Tunnel to Towers. Thanks for your help.

Sean was excellent, incredible customer service

Great service and prices

Rob was absolutely wonderful. Came early and went above and beyond to get my kitchen chairs fixed. Even answered other questions about my other Ashley Furniture pieces as well.

Rob and Tim are awesome! Thanks

Cheryl was the most important person in my shopping experience. The impact she made changed my life. She made picking up my furniture a BREEZE. Thank you so much for everything!

Rob, Tim, and Ben were so helpful and swift with their service, hope to buy again!

Rob, Ben and Tim helped us load up the couch. They made it quick and painless. Can’t wait to sleep on this couch when I’m in the dog house.

Allie was amazing, warm, personable, and very helpful! She helped me think about my space and how the furniture would fit into the room in the best possible way. Also, she kept everything within the budget I'd set for myself and met the delivery date I needed. I'm so very happy with all my purchases and the wonderful staff who all showed care for me. They are great people... I could feel their sincerity.

Tiffany was very helpful and knowledgeable

Grace was fantastic. She explained all of the matress options and benefits for each design. She was knowledgeable and patient with us. She ultimately helped us pick the best matress and base for our needs. I will definitely shop here again!

Sean and Jeremy were extremely helpful from the moment we entered to purchase a mattress. Considerate, kind, knowledgeable but not pushy. We leafy with the perfect mattress for me and my budget

Very helpful and friendly. Thank you

Rob was great and completed my repair efficiently and professionally.

Roxy was awesome! So was Ben !

Amazing staff great prices and above all the quality of your furniture is top notch all my furniture has been Ashley's furniture for 14 yrs i yave lived by Ashley's

Rob did a great job and was very helpful.

What an amazing place to shop, and work!!

Excellent Furniture Store

Rob&ty got bed loaded efficiently and used cardboard to avoid smudging. The men were courteous and got the job done well.

Rob was very nice and courteous. He had our lights in very fast. Very pleased

All the employees were super friendly and very helpful both times I visited the store to make my purchase!

Rob (repair technician) did a great job repairing our broken power switch on our sectional.

Rob arrived on time as promised.. He was very polite and helpful.. He took the time to explain the issues that needed addressed. He fixed the problem quickly .. I highly recommend him for your repairs..

Rob was very fast, friendly, and knew exactly what he was doing. Very professional.

Rob was overly accommodating...very knowledgeable....and professional....tried everything within his allotted time....and with the "tools" he had with him. Unfortunately he was unable to repair in home...and had to take the broken recliner back with him....which we both agreed was the best avenue to take ...for the best outcome ...if repairable Ashley is very lucky to have an employee like Rob....he definitely cares about both ....his employer and the customer....he is rare...in the world we live in today with very little care and customer service ...he was a breath of fresh air....thanks Rob!

We had an excellent experience ordering a few items yesterday. Roxy made our shopping experience quick and easy. We will definitely be visiting them again in the future.

Rob was super professional, clean, and fast

Had extended warranty work done on my chair. Parts were shipped quickly and Rob did a great job replacing the parts.

Rob was friendly knew what he was doing took his time to make sure everything was perfect

Tim and Rob handled our pick up without a glitch. Reviewed the warranty plan before leaving.

Absolutely phenomenal staff. Sean went above and beyond helping me use the store credit I had by finding me the blankets I was looking for, and helped me carry my round table out to my car! I couldn’t have gotten my products home without him and others help loading. Thank you!

Knowledgeable snd courteous sales rep. Good selection.

Six weeks/48 days until delivery is too long for our couch!

Saleslady very helpful finding what I was looking for. Would have liked quicker delivery date. Mine is June 11th. 🙁

Rob did a fantastic job! He was very professional and helpful.

Rob was very kind, and helpful.

Love this place the staff always makes me smile! My most recent trip to store saw had me encounter such a kind young gentleman and I believe his name was Matt! What a pleasant pick up experience!

Rob Tim ty they did a great job loading our furniture!!

Very nice products and selections. I found many things that I liked. Then i found just what i was looking for. Alli was very helpful.

Rob was great and fixed the issue with our new couch. Kept us updated on his arrival time, worked quickly, and left the place as clean as he found it. Thank you!

Rob was Great tech. Very knowledgeable and skilled. Material was difficult to work with and it turned out to be more of a manufacturing defect.

Great deal on a swivel chair!! Love it!! 😊

The store was clean and welcoming, and the staff were friendly and knowledgeable. We will be coming back to this store!

nice customer service

Ali was a joy!

Very professional and friendly

Easy in and out. Found what I was looking for. Sean McIntyre very friendly and helpful.

We visited the Johnstown store on March 10 and ordered a new sectional and matching chair. Jami was very helpful and patient with us while we walked around making a selection. The delivery was scheduled for April 4th, but they messaged me and said they could move the delivery up a week if we wanted, so they delivered it today March 28. The delivery guys were right on time and very friendly and there were no issues with the furniture whatsoever. Overall, we are very pleased!

Friendly, attentive & helpful service without being pushy.

Wonderful experience! Sean has been an amazing asset to us as we have tried to figure out the design and pacing of our purchases. We are moving from one house to another and have a lot to consider and work through. Sean is patient and a very thoughtful representative of Ashley. We will continue to purchase many additional pieces of furniture and accessories over the next couple of months. Sean is helping us select our future items and design. Sean and Benjamin are even helping us figure out some of the colors used in painting the beautify design we have enjoyed as well. Thanks for having a wonderful team in your friendly and helpful Ashley Furniture. See you again soon!!!

Great customer service experience, Ashley was very helpful and answered all the questions I had.

Had an awesome time our experience was the best we’ve had shopping for furniture. The staff is amazing and super helpful and friendly. I will definitely come back for more furniture in the future.

Jami hoover was excellent in her sales I would recommend her to everyone

Friendly and informative sales Great selection

We appreciate you taking the time to help us find what we were looking for.

We just bought a couch and had Scott helping us!! He was so polite and helped us with everything we needed!! I also really enjoy that he wasn’t pressuring us to buy anything! 🙂

Tiffani was a huge help, very respectful, and explained everything in detail.

Had a great experience buying our new furniture! Allie Alford was awesome and helped us find everything we wanted within our budget! Highly recommend Ashley’s

Ashley's was really great to work with and buy from also. Very patient, very helpful and not pushy at all. I would highly recommend giving them a try when looking for furnitre etc. I am very satisfied and they have great deals too.

I picked up furniture from the Johnstown store. Rob,Ben,Ty,Matt, and Nate were the staff who loaded the furniture into my trailer. It was a great experience because, we all were laughing and joking while they explained how to put it together and answer any questions I had. Definitely a five star place!

My sales girl was great and her manager was especially accommodating.

Sean was awesome! So attentive and knowledgeable. He went above and beyond to find us exactly what we were looking for. We will definitely contact him in the future.

Quick and easy pickup! Thank you Nate, Rob, and Ben!

Friendly service and great choices

Purchased item with salesperson Scott. A pleasure to work with. No pressure and all questions answered.

very helpful and loaded everything for me.

Rob was great! Efficient, helpful and friendly!

Very nice and friendly associates. Clean and neat with a lot of inventory. Hard not to find what your looking for.

I recently had an excellent experience shopping for an adjustable bed frame and purple mattress at Ashley Furniture. Sean worked with me throughout my shopping and he couldn’t have been more helpful…he was super friendly, knowledgeable, and did not try to pressure me into buying anything that I didn’t want. I would purchase from them again because of his terrific customer service. The delivery of my adjustable bed frame was smooth and efficient. The only thing that I have not received yet are my headboard brackets but hopefully those will be delivered soon.

Each time I’ve been to Ashley in Johnstown, PA all sales representatives who assisted me were very helpful, knowledgeable, courteous and friendly.

Rob and Ben were on point, loaded everything and no waiting.

Andrea is a gem! She was so knowledgeable and helpful with all my questions. She was such a pleasure to work with! I will definitely be back - this Ashley has a beautiful showroom and selection:). -Sharon Sievert

Very nice people and excellent service. Do wish you carried Lazy Boy chairs but mine is fine for art work. Thank you

Great care with customers! Made sure we got the thing we truly wanted! Made sure to show up other options that may suit us better!

Went with my sister in law to look for a mattress. Was greeted by Tifanie who asked all the right questions and was so helpful. When I went to pick up the mattress, Rob, Tim and Ben made the whole process a breeze. Again, they were also kind and helpful. If I have a furniture purchase in the future, will definitely be going to Ashley’s.

Brie was extremely pleasant . Not pushy and answered any questions we had.

The sales people are really amazing the furniture is great quality. I am very pleased with the whole experience.Thank you for everything.

Ordered a table and picked it up at the Johnstown location. Great experience with the warehouse folks led by Rob. Got us in and out in no time. We'd use them again in a heartbeat.

Rob was very helpful with loading our new table today, very please with our customer service and support !

Tim and Rob, excellent workers

Best service Allie worked with me knew what I wanted and help me get it within my budget and the manager Trish well sweet lady

We just left the store and purchased, a reclining sectional sofa, end tables, and matress. My husband and I were saying how wonderful and professional everyone was at the store. Mostly our salesperson who couldn't of been more helpful!! Ask for Sean. He's the best.

Jami is one of the best , nicest , friendest people that you would ever meet... thanks Jami your the best! Ashley your great next

Great place for furniture!! Great customer service too!

Rob from repairs was amazing! Called me and arrived at my house within 15 minutes of him calling me and had my couch fixed in 5 minutes. Very professional and great personality!!

Staff is very friendly. Jami did an amazing job helping us find what we were looking for and guiding us through our purchase! I highly recommend ashley furniture!

Very good service, friendly, very helpful

Sean was very helpful didn't hover around us until we were ready to pick the furniture we wanted and was more than happy to help us make our final selection.

Great customer service ! Ashley was very helpful.

Good experience. Sean was a really nice person and helpful. Ask for Sean!

All employees I had interaction with were extremely helpful. Kathryn kept continuous communication with me about my delivery status. Very happy with the customer care.

Jami was super helpful and understanding what we were looking for and insured we walked out with what we both wanted and needed. Had to run home and confirm measurements and was more than understanding and gave us some ideas in the process. This is my second large haul from this store replacing a living room set and bringing in a new dining room set as well. Would highly recommend

Good selection and decent prices.

It is always amazing at the store. Sean goes a step beyond to help. Every associate is kind and friendly.

I dealt with a girl named Allie and she made for an incredible experience! **I chose to edit this review to also include Benjamin, Scott, and Brie as well. ** If something happens or you aren't 100% satisfied, they will go above and beyond to make sure you're happy! I'm so grateful for all they have done for me during this experience.

Purchased a new sectional over $3,000 it comfortable but feels like after just 1 1/2 months it feels like it wants to break apart not constructed very well at all. The service at the store was very good but when it came to the delivery dates it was postponed and I called to cancel the bedroom set they were apologetic which was a good courtesy but when I asked for some compensation I was give. $100 dollars off for the 3 week delay I refused it and told them to cancel it. The. I was text several times afterwards with a $300 off the bedroom set. But I told them to cancel and please stop calling. So anyone who sees this take some caution please.

Ashley listened closely to what we were looking for and spent the time to help meet our needs. She was very knowledgeable, friendly, and accommodating. We are repeat buyers from this store and have always been treated well by every one of the staff there. We will return.

I had a great experience here. I'm so excited for my things to arrive and Scott, the sales rep, was so helpful trying give me my option without being too pushy or demanding about anything, and he was knowledgable and patient with me as I tried to stay within my budget and make my decisions. He gave me lots of different options and suggestions to make the most out of my experience!! I'll definitely be back in the future! THANKS SCOTT!! ☃️

Fast and knowledgeable service

Very nice place to shop. They never hound you to buy. Very nice sales person Sean very nice, would recommend to anyone. Thanks Sean

Service was great. Salesman was polite and really helpful

Super salespeople without being overbearing. Will definitely shop there again.

Was helped right away, also had been given time to look around without being followed or bothered

If you ever need the best furniture and the best helper look for Jami!

My wife and I were just looking for something more fitting for our house. We weren't really planning to buy. We stopped at Ashley's just to look with an idea in hand. They didn't have the set we found, but had shown us similar items. They showed us similar fabrics and styles and took measurements to give us an idea. This was a great experince, and because Tifanie helped us out and we were able to get a great deal we decided to purchase. Customer service was amazing! The entire team in the Johnstown location was great!

Chad is amazing!

Very knowledgeable. Excellent help.

Didn't have what I was looking for

The staff at the johnstown location is the absolute best they making shopping so easy

Awesome.... Thanks Jami Hoover (sparkles) 😀

Sean and the whole staff at the Johnstown Ashley were very knowledgeable and accommodating for our funiture purchase, we loved working with them. Sean was just a joy to work with

We spoke with a Scott on the sales floor when shopping for our choice of new couch. He was very friendly and knowledgeable. When we made our purchase, we were serviced by Ben. Again, excellent service and highly knowledgeable on product. Both men are an asset to your business and I would certainly be pleased to work with them again in the future.

Ali has a great personality! 👍

Tiffany and Benjamin made my experience truly amazing. I’ve bought from tiff before and she is the only person I want to work with now. They have made me a repeat customer for real. If you need to buy furniture, hit them up!

Very friendly helpful staff. They were able to answer all our questions and help us find the perfect couch

We had a great experience at Ashley’s furniture in Johnstown, pa. Chad helped us out tremendously and found us exactly what we wanted! We will be back! All the staff also treated our young kids like they were celebrities and they loved it and made the experience that much more enjoyable!!

Absolute wonderful staff and pricing

The Staff was kind and very helpful.The salesperson was great and very noledgabe.