Ashley | Lehighton, PA 18235

horrible horrible experience. my finance and i were shopping for new furniture to furnish our new home. we found everything in the store, we purchased an ottoman with our couch- the lady at check out even was telling me how great storage ottomans are. our furniture gets delieverd and there was no ottomon. come to find out they never gave us the ottoman on the order after we made sure not to leave without knowing everything was on the order we wanted. the end of july i called to see when we were getting the ottoman and they had told me in 2 weeks, in 2 weeks i never got anything so i called again. delievery was postponed 2 months with no one giving us updates. I FINALLY had enough and went to the ashley in white hall ( GREAT STORE ASK FOR TONY) They had the ottoman ( 12 of them ) And they are shipping it to us in 4 days... ridiclous experience. and customer serivce was horrendous

Believe the bad reviews on here. Stopped by while visiting Country Junction. Saw a couch, chair and loveseat we wanted, but needed to wait till we got home to check some measurements. Called back to get more info to be greeted by a salesperson who was disinterested, unhelpful and flat out rude. I'm now not surprised by the bad reviews on here. I'll take my business elsewhere.

nice

Over the last two year's my fiance and I have ordered thousands of dollars of furniture from Ashley for our home. Every order has come in late and required constant calls to get information. But today was the most frustrating experience to date. I called to check on an order that we paid in full in November 6, 2021. Only to find out that one of the two items has been "in stock" and the other was pushed out almost two months longer than originally expected. NO communication about any of this, NO discounts, NO assistance. We love the Ashley products, but we are tired of the lack of communication or care for their customers.

I ordered this bed set for my daughter in June and arrived in August I still haven't received everything but all the paint is coming off is obviously not a good quality, I paid almost $1,800 and now is on sell for $1,100. No wonder why.

Ordered a bedroom set for our daughter’s birthday and it got delivered today. In our delivery the bed spring was missing and had to be rescheduled for delivery and then while putting the rest of the bed together we discovered the foot board was broken which now also had to be rescheduled for an entire week later so nothing can be put together for another week now. with my last bit of hope i put her dresser together only to find out the legs don’t match up at all they way they are supposed to and are useless! horrible, horrible experience and made for a horrible birthday surprise!

Ordered a bedroom set for our daughter’s birthday and it got delivered today. In our delivery the bed spring was missing and had to be rescheduled for delivery and then while putting the rest of the bed together we discovered the foot board was broken which now also had to be rescheduled for an entire week later so nothing can be put together for another week now. with my last bit of hope i put her dresser together only to find out the legs don’t match up at all they way they are supposed to and are useless! horrible, horrible experience and made for a horrible birthday surprise!