Ashley Philadelphia, PA
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Ashley furniture sent me a Labor Day VIP sale information on mattresses which I was very interested. I in walked into Ashley's walk around the whole showroom nobody approached me. I don't have any idea who a sales person was I was in there for 20 minutes looking around and nobody seemed to care. So I left and went somewhere else.
Joselyn was very helpful in helping me find a sofa. She was very patient and helped me find exactly what I was looking for. It was a great experience.
Attentive staff, not over bearing. Joselyn was friendly, she answered our questions and wrote down measurements for us (we weren’t sure the sofas we were buying would fit). Still attentive and friendly even though we knew we wouldn’t be purchasing that day. We came back a week later, Joselyn helped us again. The checking out process was quick and easy thanks to Tiffany.
If I could give Ashley furniture zero stars I would. I purchased several pieces of furniture from this store and one of the tables did not fit. I found this out after my couch was back ordered and the table was here 2 weeks earlier. Now because I’m past the 72 hr time limit of return I’m stuck with a $700 table. Worst return policy ever and customer service is absolutely terrible!! Will NEVER shop here again or recommend Ashley Furniture to anyone!
Terrible customer Service. I ordered a bedroom set for my son I have had issues from the moment it got delivered each and every time they try to reschedule there was another issue. Two parts of the bed came defective , cracked and chipped. I have yet to receive a call from a manager it is extremely disappointing That you can’t even get a call from a manager. overall a very terrible experience will never order here again.
I want to take the time to personally thank Bianca for making my experience at this store one of the best customer service experience I've ever had. She listened to the vision I had and was able to guide me in the right direction. I will definitely be coming back!
Received so much help from the team!!! I highly recommend. I got the perfect couch at a reasonable price.
Regine was very helpful without being overly pushy.
Regine was professional. She directed us, gave us space but was readily available when we needed answers to our questions. Juan (manager) worked his magic and really helped us during a very critical moment when we needed to move quickly!!!