Ashley | Pittsburgh, PA 15237

Megan at the McKnight Road store in Pittsburgh was extremely helpful and patient and made sure I had everything I needed. Very personable and understanding! Thank you, Megan

bought 2 cow print counter stools....very, very difficult to assemble. Never buy Ashley Furniture thru internet....stores will not help you with assembly. Very disappointed with these stools. Would give them zero stars if allowed

I was looking for a chair and ottoman to match my couch and the staff were friendly and helpful! I showed them pictures of the space and they were able to help me choose the best piece from their collections and I could not be more happy with my choice!

Winston was absolutely awesome!!!

Very pleased with the service I received! Steve was very helpful and patient with me!

10/10 stars for the employees who have been amazing and helpful. Phone customer service was amazing as well. 0/10 stars for the company and its organization. We bought a coffee table set at the store, great customer service and great experience. The furniture arrived within a week but unfortunately the glass table tops were crushed to a million pieces. We called to get a replacement and it’s going to take six+ weeks to replace just the glass. It’s not a special order, nothing special. Would’ve been faster if we had the option to return the entire thing and buy a new one. Same if not worse quality furniture as IKEA but wasting our time. Definitely not worth the chaos. Once again, the employees we’ve talked to have been amazing. Their logistics and shipping are just not customer oriented at all and it’s sucks to buy overpriced furniture you can’t use.

Loved the selection

Worst service ever!! Their furniture is good but they take alot of time to deliver it and after waiting for lot time they deliver parts with scratches or other problems and you’re unable to decide to whether return it or to get it after waiting this much time! I’m really disappointed with their service! Kindly improve it