Ashley York, PA
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
I just bought a sofa set at this store, and after being very and after being very well attended by the seller, I went back to talk to a lady who told me she was the manager of the place, to understand why my purchase was 500 dollars more expensive in the end, and she simply lost her behavior, speaking profanity for me my wife and my newborn son. So it's a warning that it's just another store that cares about the customer until the moment the product is purchased.
What an absolute joke. 8 weeks late and wrong! 0 help in fixing the problem either
Had such a great experience! First time buying furniture, Debra made our experience even better! Such great team work, and friendly staff!
Alexis and Nicole were very helpful in helping us find furniture for our entire home. They were extremely patient . I would highly recommend this store and the associates. We will be back!!
I had a great experience with Chris Stallings. He was super nice, had a nice shirt on, and was just very down to earth. He was able to show me what they currently had in stock versus what would needed to be ordered and take time to get. The whole process was very easy, he was able to give me a good price and save me a lot of money on costs. 10/10 Recommend.
We received the bed and found out it was the wrong model and had been charged for the more expensive model that we did not order. I called the location only to be told the salesman swears up and down this is the model we ordered. Now we're stuck with the wrong model and honestly a horrible product.
May I give you "Ashley Furniture" some customer service advise. When a customer pays you cash for their furniture and you give them an ETA agreement they do expect that to be honored. If however circumstances prevent that from happening then a phone call should be made to said customer and an apology made with a new approximate ETA. Your customer should NOT have to call you several times. Leave messages with no return calls either. This is not doing good business in the least. Ordered living furniture on November 27, 2021 was giving an ETA of 8 to 12 weeks. 4 months later no furniture, no phone call or return call. I am currently sitting on my patio furniture in my living room. Needless to say I am not happy. I can only hope when my furniture ever does arrive that I can and will expect a partial return of funds for my inconvenience. Or perhaps I should just come in and get a complete return of my funds and take my business else where's. Hakes furniture in Weiglestown do not have warehouse issues and now I wish I had went there instead.
If I could give zero stars I would. The customer service here is awful. We ordered a bedroom set back in November. At that time we were told it would be in mid February with Covid I totally understood. Mid February came and then we were told mid March. I called the store 2 weeks ago and was told they were still waiting for the bed frame. On Monday we went to the store to canceled because I was told the order could be canceled, but we had to go in the store. The general manager told me it couldn’t be and if we did it would be 30%. She said all of our pieces were in. I went on to say if that were true why weren’t we called to schedule delivery. I called corporate the next day to find out that she lied to my face and the dresser would not be in until May 20th. Needless to say I went off and my order was canceled at no cost. Even after I called corporate she continued to lie. I will never step inside Ashley Furniture again. I’d rather spend an extra $1000 then be lied too. Horrible customer service!!