Ashley Store | Alexandria, VA 22315

Ashley Store Alexandria, VA

Your Local Furniture, Mattress & Decor Store

The Ashley Store in Alexandria, VA is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!

Customer Reviews
4.5 Star Star Star Star Star
(527 reviews)
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Leslie Alexander 12/3/23

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Lisa Walker 12/1/23

Aman was great help today. Great style to pick out pieces. Flexible to our needs.

John Smith 12/1/23

They are so nice on selling day! As soon as they take your money! You are the worst human in their point of view! Specially if they can’t fulfill their promises and you are willing to cancel! Worst and poor management! I had seen phone scammers but saw them with my eyes in Kingstown Ashley store! 100% they are acting like phone call scammers!!! They are the worst! Unfortunately to say this and I wish I didn’t have to experience this!

Hamid Amiri 12/1/23

Worst customer service I have ever seen by a business in my life! We bought the bed from Elizabeth 7 weeks ago and she promised me that we will receive it in two weeks, called after two weeks one of the sales team members told me that we will get it in a week, called again after a week they said waiting just for one of the pieces, waiting another two weeks and called, someone said it just came to the warehouse and u will get it soon, again didn’t hear anything for a week and came to store to talk to someone! Nobody wanted to talk! I was shock, when I compared it with day one when 3 people were chasing me to buy and now nobody wants to talk! I got frustrated and said I want to cancel and want to talk to store manager, someone came and said she is office manager and in-order to cancel the order I have to pay cancellation fee! I got mad with their game play and when I was talking Louder out of madness! She was telling me she will call the police and kick me out of store! I have been store manager in the passed and when I heard that! I was surprised how she was working as an office manager there! It was very unprofessional behavior and the worst! Then the store manager came and this person was even worse then office manager! Free Suggestion to everyone! Please make sure they hand write in your recipe when promising the eta for delivery! Make sure to have proof! The automated computerized written in the recipe says 8-12 weeks for some items, they will game play with you in that and try to deceive youlater! PLEASE DONT TRUST THEIR WORDS, KEEP WRITTEN PROOF OR THEY WILL LIE DAY AND NIGHT!

Mounir Geagea 11/30/23

Worst customer service .

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Paige Pendergrass 11/29/23

My husband and I visited Ashley’s Furniture and had a great experience. We were immediately treated by Aman in which he directed us to a few pieces that fit our criteria. He was very knowledgeable and transparent during the entire process. Not once did he hover around as we were making our decisions. Overall the experience was wonderful.

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babu barua 11/28/23

Alex and his manager good customer service… Good luck future

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victoria gross 11/26/23

Elizabeth Dewitt was great. She was patient and so helpful.

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Muoy Lim 11/25/23

Nelly was amazing! Super helpful and nice.

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Adelaide Anokye 11/21/23

Calm environment with professional employees. They are so helpful.

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