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Ashley | Alexandria, VA 22315
Ashley Alexandria, VA
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Alex from the Kingstowne in Alexandria, VA was great!
I ordered furniture in July, 2021. Yes, 2021. The furniture wasn't delivered until September, 2021. What was delivered was damaged and poorly assembled. I mean bolts weren't even hand tight in the dining room table and a leg fell off one of the chairs because it was not secured properly. Then the fight to get the furniture repaired started. I provided pictures and sent well over 50 e-mails to document the delivery damage. It took until September, 2022, yes, A FULL YEAR LATER after delivery, before all of the damaged furniture had either been repaired or replaced. The only reason the furniture was fixed at all is because I kept calling and e-mailing and beating my head against the wall to get it fixed. Everyone from sales to service acted like it was my fault the furniture was damaged and it was nobody's problem to fix. On one occasion, the service dispatcher called me a liar when I said the delivery truck left my house without making contact with me even though I was home. Having an argument with someone on the phone when the customer is "always right" is not what I call professional. It finally took the Regional Service Manager to step in and get everything done (even though he was on the original e-mail chain and didn't act months earlier). As for the furniture itself, everything is medium quality at best and is extremely over-priced. Bottom line, save time and money. Buy your furniture on Amazon.
We visited the Ashley Furniture store in Kingstowne today, and purchased a new dining room table and chairs with the help of Brynn. He did a phenomenal job, and we are very appreciative of his aid during the process. He was incredibly responsive, helpful and informative; instead of it being confusing and arduous, he made it a swift, streamlined, and overall pleasant experience.
Stephanie and Tony were amazing at helping us with our order for a coffee table and bed bench.
Pretty good furniture at a reasonable price. I was pleasantly surprised by the showroom selection and service.
Brynn
I came into Ashley just to look at different pieces of furniture. Damon came over and helped my mom actually purchase a order today. He was very honest, friendly, and provide exceptional customer service! If you come to Ashley’s ask for Damon
Damon provided Great service!😊
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