Ashley Store Bristol, VA

Outstanding service!

We love the Bristol VA store,we have brought all our furniture here. Crystal was so helpful today helping me and my husband find the right recliner,we also left purchasing the matching sofa. The staff here at this store are the best.

Crystal and Scott both was amazing to work with

Great staff Come see Crystal

Crystal was fantastic! She helped my husband and I so much!

Crystal was professional and friendly.

Scott Linginfelter was awesome did not pressure us one bit and help us find what we needed and was patient with us

Great experience! My husband and I worked with Crystal, she made it a quick easy experience. Would highly recommend!

Very good experience shopping for a recliner. Crystal, our sales rep, was very helpful and knowledgeable about the product and about decor in general. She was very easy to work with and eager make the customer comfortable and happy about their purchase.

Scott the store manager is a wonderful person. He went the extra mile to make someone really happy this Christmas. He personally delivered a lift chair as soon as it arrived to my 91 year old mom. She can now get up and down safely without falling. She is so happy with this chair and Scott helped to make this happen. The chair provides heat and message. She can’t wait to sit in it. Thanks for all your help and I know you had to do extra but believe me you really helped to make her life better.

Scott greeted me upon entering the store. He & Crystal were helpful & friendly. They were both knowledgeable about the item i wanted to purchase. They understood the need & showed me the options available. The store was neat & clean & prices clearly marked. I enjoyed my shopping experience & will be back for future purchases.

Crystal listened to my needs and paid attention to detail. Nice friendly people to do business with!

Excellent service very helpful and got what we wanted

Stephen, who are dealt with and purchasing my furniture was very helpful explaining the different parts and how the furniture operating discussed the cost delivery and was very very helpful

Would recommend Steven to everyone. Great service!

Steve was extremely helpful, I would recommend going to this store to anyone.

Scott was friendly and a wonderful salesman. He answered every question and helped us find the best offer for the furniture we liked. Thank you

Steven was nice but my overall experience with Ashley was not good. We have been waiting for an order we made on 11/19 and it’s 12/10 with no further updates on delivery. I’ve had to call the store on multiple occasions attempting for contact and only received one update saying our furniture was at the warehouse AFTER I had to reach out.

Crystal at Bristol exit 7 Ashley Furniture is excellent to work with. I recommend when you go there to look her up. She found exactly what we wanted.

Crystal was amazing in helping me pick out my needs

Crystal from Bristol was wonderful in helping me pick new purple pillows!

I enjoyed being able to go in and look around without someone following us around. Steven was around when we had questions and had the answers. He was very patient and kind.

Very helpful

Was a great experience ,great customer support through the whole buying process ,and I will tell family and friends about Ashley

Thanks so much to Scott and Crystal at the Ashley Store in Bristol Va. They helped me fine what I was looking for. I will be doing businesss with them again! Thanks so much! Walls Family!

Steven was great assisting us in every way! We could not have asked for anyone more accommodating. Go see Steven and experience great customer service, the way it should be everywhere!

Pretty nice staff they allowed me to shop without bothering me and I appreciate that. The furniture is decent and prices are ok.

Would give 0 stars if I could! My husband and I purchased a mattress, and it took two weeks just to get a call to schedule delivery. Once it was finally scheduled, we were given a 3-hour delivery window. As that window ended, I received a call from a woman letting me know the drivers were running about 15 minutes behind -- no problem. But 20 minutes later, I had to call back for an update, and was told they were still finishing their previous job and I'd get a text once they were on the way. After waiting over 3 1/2 hours, I finally got a text saying they were 7 minutes away. Twenty minutes later, I got a call from the most unprofessional man I've ever spoken to. He never introduced himself, was difficult to understand, and claimed they couldn't reach us because of a "tunnel" -- which doesn't even exist anywhere near our home. At this point, we had been waiting over 4 hours. I had to call him back to ask if they were still coming, only to be rudely told no. So now, we were left with no mattress, half a day wasted, and zero accountability. When I called customer service, I was redirected to the store itself, where the employee made it clear he didn't care and said he had "four customers in front of him" but would call dispatch later. He never called back. My husband finally called to cancel the order after an hour of hearing nothing, and was told a manager would reach out the next business day. That still hasn't happened. This company has been completely unprofessional from start to finish. We will never shop here again and will make sure others know to avoid this nightmare of an experience.

We went to the Ashley store in Bristol, we were very happy with our experience, the sales associate Steve did great in helping us make our decision to purchase a sofa and chair.

The sales associate was awesome! Helpful without being pushy. His name is Cody McQueen. Give him a raise, promotion, and whatever he wants! He is exactly how a sales associate should be!

Steven was amazing, He had so much patience for my family with 2 little kids. Thank you Steven!

Me and my wife had a great experience working with Steven at the Bristol VA store. He was very kind and helpful. 10/10 recommend

Very friendly and able to find what we needed quickly.

Scott was very helpful & provided the best customer service!

100% satisfied with my stop there. Steven was fantastic, funny, and very helpful with helping me find the sofa and entertainment center I needed after having little to nothing for my new place.

Scott did an awesome job answering my questions. He was very knowledgeable & helped with recommendations and alternatives without coming across as pushy at all. I put this task off for over a year and he made it painless. I should have a new sectional in a couple weeks!

Scott was amazing and helped me get exactly what I need!! Will come back for any other furniture needs!

Cody was wonderful in the Bristol store. Highly recommend you contact him for all your furniture needs.

Steve was very good. He very helpful and very patient with me.

Steven was our sales associate. He showed us everything and was so patient with us while we were trying to find the things that we were looking for. We was not rushed, and if we wanted a certain color, he checked on the product. Steven is a great sales associate.

Scott and Cody forgot great customer service and a strong knowledge of the product.

Good, quick service. Steven was wonderful.

Straight up lied to me and took my money. When it came time to pick up, they told me it would be another 2 weeks. No worries, I only drove an hour to your warehouse.

Steven is amazing! I’ve bought 2 couches off of him and he helped me save the most.

My husband and I throughly enjoyed our shopping experience with Steven. He was helpful and so knowledgeable. We walked in with intentions of looking for something comfortable, walked out with not only comfy seats but a wonderful experience! Thanks Steven for helping us find just the right seats for football this year !!

Steven at the Bristol location was very nice and helpful! He didn’t push anything on us but made sure to show us options and answer any questions. He made the buying process an easy one.

Steven was helpful. The delivery personnel was great.

Steven Wee was a great sales man, he gave us the time to look around, and wasn't all pushy. He answered all of our questions, he made it a great experience.

Steven was polite and helpful. He provided us with the information we needed to make the right bed selection.

Wonderful furniture sets for the price and great staff to work with. Only issues is how long it takes to get your order. I waited about a full month and a half to get my sectional when I was told it would be ready in 2 weeks, which is why I am leaving a 4 instead of a 5. I believe Steven was our salesman and he was great to work with.

Very happy with my recent purchase, great quality and price and service. Steven was super helpful and helped make it a great experience.

Cody McQueen is a great sales rep for everything we needed and great service!

Great experience! Fast and easy. Came in for a couch and recliner and Steven found us the perfect set, at a great price and had us through the finance section so fast! With no interest for 36 months, how do you pass that up? I have bought Ashley's furniture before and am always happy with the quality. Will be back for sure.

Steven was very informative & so nice, it was a pleasant experience for me & my husband!

Steven was Excellent, Fast and Efficient!! We told him exactly what we needed, and he directed us quickly, got our furniture ordered with a reasonable delivery date, and finished the sale speedily😊. Thank you Steven😊

Scott Linginfelter was awesome!!!! We loved shopping and he made it easy to find the perfect furniture. Woohoo!

Scott L. helped us tremendously! We found exactly the right pieces needed for multiple spaces in my mother-in-law's new mountain home!

Great furniture and service! Steven was very knowledgeable on which couch would best suit my needs. So glad he helped me pick the right one!

Steven was a great help and answered all of my questions.

Fast efficient service

Steven Wee, with Ashley in Bristol Va. made picking out living-room furniture easy and enjoyable. All the pieces arrived when he said they would . We have always been pleased with the quality of furniture offered at Ashley stores. Thanks again Steven for a pleasant experience.

Steven was very helpful 👏 He has always helped us out with everything we need I would ask for him personally

Steven at Ashley was si curious and helpful with finding the right items I was looking for. He is a very business man and professional.

Steven was the best. He was not pushy or overbearing. He was informative about the different furniture. He was patient with me!

Great service and knowledgeable staff. Scott helped us go through a number of options and worked with us to get the furniture to best meet our requests.

Steven at the Bristol, VA store was exceptional! He was patient and very informative. We enjoyed our shopping experience and will be going back for future purchases!

Very nice, informative and patient! Steven at the bristol VA location go see him!

I purchased a new living room suite Cody was very knowledgeable on all the features and fabric info after hearing all about the durapella material just had to have it . Thank you Cody for all your help

It was a great first experience for me and im glad I made my first purchase with Ashley furniture, customer service was great and very knowledgeable, Steve was very helpful in giving advice and helping me make my first purchase.

Cody McQueen was awesome. We found everything we needed. Thank you!!!!!

Steven was Awesome and really helped me and a lot with my purchases.

Steven was a great salesman he was friendly and nice great sense of humor when I return to shop I will ask for Steven 🌞 so I thought until He lied to us said they would deliver and pick up old recliner not true would not take old recliner my husband and myself heard him say so will never do business with ashley again we don’t like liers😡

Steven Wee was excellent (5 stars). He was courteous, knowledgeable, and very professional. He was able to answer all our questions and concerns. We feel confident that we made the right selections.

Steve met us at the door. He was very professional and worked til he gpt us what we wanted. You are lucky to have him

If you need anything for the house furniture wise go see Steven at Ashley furniture in Bristol. Very knowledgeable and polite.

We purchased family room furniture in the Bristol store we’d found online. In the store, Mr. Steven Wee showed us similar furniture; we discussed ordering options; he provided availability information then happily placed our order. Mr. Wee was terrific to work with; he listened, understood our furniture choices, and provided us with accurate information. We’ll return to him for any future furniture needs.

We really enjoyed the store and working with Steven! He was great and very patient!

Cody was excellent in helping us with our sectional purchase!!

Cody was very helpful and did exceptionally well at navigating me through finding the precise furniture to suit my satisfactory. Thank you Cody!

Steve was awesome to deal with! He answered any and all questions we had about the product that we were interested in. Wasn't your typical salesman pushing or pressuring you into buying something that you didn't feel you needed. So friendly and had a great experience with Steve. Awesome guy and great price on the bed we ordered! We will be back for sure!

Steven provided wonderful customer service and went above and beyond to find us a mattress for our son would highly recommend we will be getting our next furniture set there now

Excellent customer service! Found the couch we wanted and Cody was very kind and helpful. Will shop here again

Steven was very professional and friendly. He answered all of our questions

Cody was very helpful. Made the buying experience much easier.

Steven was awesome to work with! I highly recommend him for any of your furniture purchases here!

Steven was super helpful in finding the right bookcase to suit my needs. Thank you so much for the great shopping experience!

Cody was gret

After looking at several other stores for a mattress and living room suit, my mother and I ended up at Ashley Furniture in Bristol, Va.. We were greeted by the friendliest man Steven Wee who ask how he could help us find anything in the store. He guided us back to the section of the store with mattresses and suggested my mom get on their new machine to help suggest the type of mattress she needed. That was very helpful and confirmed what type of mattress she needed to focus on. Steven pointed out a few mattresses and left us to lay on each of them to make sure we were confident in our selection. He also went out of his way to call all the other local Ashley stores in regards to a specific mattress to check availability. Steven was not only extremely helpful but very knowledgeable about each brand and what they had to offer and what was important qualities from each. Steven also made the entire experience wonderful because he kept the conversation so light and easy and had an awesome sense of humor. We never felt the awkward pressure you sometimes get from other salesmen. Honestly, we loved the mattress but we had already been other places to try out the exact same ones, Steven was the whole reason we decided to make our purchases at Ashley. Highly recommend this store and highly recommend asking for Steven Wee to assist you!

Steven at the Bristol Ashley Store was great to work with buying some new Furniture. He listened to what I needed and went out of his way to help. If you want good service and new Furniture make sure to go see him!!

Steven was very nice and helpful

We purchased a 5 piece sectional at the exit 7 Bristol location, and staff Cody was very helpful in making the process seamless. He answered all of our questions and was great to work with. Will plan to shop there again! Thanks, Cody and Ashley furniture!

Steven Wee, guided me through the entire process of getting my furniture (since this being my first apartment), he encouraged me to ask questions which he answered authentically! As a new customer, I appreciate his best efforts he put forth!

Store was nice and sales staff greeted us as soon as we entered store. Steven was super helpful!!

Cody was wonderful to work with. I didn’t get here to around 5:30 and I didn’t feel the least pressured to rush for closing. He made it a great experience.. Thank you again Cody.

Pleasant experience. Accommodating and efficient. Cody very nice and helpful.

Scott helped me find a purple mattress for a great price. Friendly service

Scott helped me greatly with a new mattress to help my back out , he was polite and listened to everything I told him and guided me from there…

Awsome quick, fast, professional service

Steven was very helpful and knowledgeable

Scott was amazing and really worked with our indecisiveness. He was able to get us what we wanted at a great price!

Ryan was Awesome he went above and beyond to make sure we got the best deal available. I will definitely be going back for all my home furnishings in the future!

Scott was simply the best! It had been almost ten years since I bought a new mattress, and within an hour he helped me find the perfect one for me.

Cody McQueen was very informative and helpful. Would highly recommend him

Bought my first bedroom suite from Cody he was very helpful and getting me what I needed will def be back!

Cody McQueen listened to our furniture requirements and helped us with making an easy decision to purchase a new couch. Very perfessional

Ryan was super helpful in helping us pick out our bedroom furniture! He made the process easy and fun! Thanks again, Ryan!!

Steven was so great!! He was super helpful, kind, and efficient. He was great to work with and had me in and out in no time! Thanks Steven!

We enjoyed our experience with Scott Linginfelter so much! Scott is very knowledgeable about all the couches and we got an amazing deal too!

Steven helped us find a couch. He was very friendly, kind, and helpful. We will definitely recommend him to anyone needing new furniture. He made the process very easy and answered any questions we had.

Cody was great! He done some research and helped me get exactly what we needed in the best timeframe possible!

Steven was so helpful, definitey made me feel welcome.

Steven Wee at the Bristol, VA location has been extremely helpful to my family. We were able to order a specific sectional for our new home. We wanted this particular piece of furniture, but we did not want to wait forever. He has helped us locate the sectional and get a better lead time versus the other method I original sought out myself. We highly recommend you go to the store and see Steven instead of trying to do something online or piece something together alone. He will be able to make your vision a reality quicker and probably save you some money.

Very kind, up front and knowledgeable .

Scott was nice and helpful.

Steven was great. He listened to what we wanted took his time. Showed us various options and never pushed for the sale. We bought the same day we went in because of how happy we were with his approach. Store is clean, we'll lit and lots of options to look at.

Very nice and helpful

Very profesional outstanding performance Scott meet our needs

Scott was fantastic with me and my wife. His patience with us in our decision making process was far and beyond expectations. Thanks to Scott for making this experience fun and exciting.

Had a great experience and Steve was amazing to work with!!

Great experience with Steve! Not pushy and super helpful! Will be back!!!

Scott was very pleasant and helpful!

Ryan did an excellent job of helping us find our dream couch! Was in and out within 30 mins :)

Steven was a lot of help picking out a purple mattress. Thanks again!

Steven was great when picking up order, the only issue was they kept telling me when I called it would be Thursday for last few weeks. Ordered was about 2 months to get other than that it was all god

Steven was great! He helped us find the perfect mattress and got it to the store for us quick!!!

Scott was very helpful and knowledgeable!

Steven Wee took great care of me. He was patient as we shopped around and took time to look up multiple items we had questions about.

Scott was amazing he helped me find the recliner I've been needing!! Thanks Scott!!

Prompt, helpful service without being pushy. We are repeat customers.

This was our first purchase from Ashley and it will be the first place we go for our next purchase. Steve was awesome, great sense of humor and went out of his way to help us.

Steven was very helpful and pleasure to work with...

Steven was amazing! I can’t wait to get our new bedroom set!

Great customer service

Great experience. Scott was extremely helpful and knowledgeable of the products we were interested in.

Great help and friendly staff!

Steven did a great job, he let us look around find the perfect fit for us while remaining close by to help!

I have called multiple times in order to cancel my furniture order because I was told it would be delivered within a couple of weeks and it's been over a month now. I've received no communication about my order since the day it was placed. Every time I call, I'm either told that I will get called back or no one answers the phone.

Great experience going there, Scott was very helpful and knowledgeable. I had a lot of space to browse around, and he was always available when I had questions. Never got rushed even though I had went in about 3 times that week before making the final decision! When the time came to place the order thing we’re really smooth and quick. Thank you!

Had been looking at something's online, and we decided to go into the store to order it. Steven welcomed our family, and got everything ordered for us. Couldn't have asked for a more kind or helpful team member to make this process so smooth. I've been to the Johnson City location multiple times before for previous purchases, but will now make the drive to Bristol as he was so organized and helpful.

Steven Wee was very helpful

I have waited over 3 months on a couch. After giving this store $3000, no one has been in contact. I have not received one single phone call.. I have to call the store for them to push me off another month. Every time I receive a delivery date no one ever shows. I’m praying I receive this couch at least before Thanksgiving. As soon as I receive my couch, I will take down this review. I truly believe that the manager Scott needs to be more attentive to his clients.

Steven was great to work with. We went in knowing what we wanted and he made it happen! Highly recommend

Steven Wee was extremely helpful with the purchase of our new living room furniture at the Bristol store.

Had a great welcome experience Steven wee was much help

Very well pleased

Steven was a huge help on selection and purchase of our loveseat.....very friendly salesman.....will definitely be back for future purchases

Steven was great to work with and helped us with what we was looking for.

Steven was great. He helped me find exactly what I was looking for. 😊

Steven was absolutely the best to work with. He wasn’t pushy and made our visit totally worth it. Will definitely purchase from them again. Steven is the best

Great help from Whitney!

Called and asked about a specific mattress, was told they had it in stock. Drove an hour to be told they do not have it, and tried to sell me a different mattress for way more. If you’re going to have salespeople answer the phone and speak to potential customers, at least have them know about your own products :)

Whitney was fantastic! Friendly atmosphere and knowledgeable staff.

Steven was very helpful and not pushy. He helped us find what we were looking for without pressuring us into something else. We had a great experience in the store.

Steven was very friendly and knowledgeable about all products and services. Highly Recommend! Thanks Steven!

Whitney was awesome! She accommodated my pickiness and went that extra mile to make sure I got exactly what I wanted

Nice staff, but do not recommend buying pillows here. They won’t honor the manufacturer return policy and if you don’t like it, you’ll be stuck with an expensive pillow when the mattress companies themselves will exchange or allow a return. Pretty disappointed…. Should’ve just bought from the mattress company directly then.

Steven was pleasant to deal with. I think the prices are for the most part too high, but we did find a reasonable price on a sofa and chair set. Delivery was as scheduled with no incidents.

Ashley’s furniture in Bristol , ask for Steven he’s awesome!

Steven Wee was wonderful he made our transaction smooth

Ryan was so knowledgeable and helped me so much. Would highly recommend.

Scott was very helpful , friendly and pleasant to work with… thank you so much!

Great experience, thank you Whitney!

Steven was very helpful and patient. Pleasant buying experience. Have dealt with him before and as before he was very helpful and personable.

Steven was awesome and very personable! Best experience I've had in any sales encounter. Can't wait for the sectional to arrive!

Had not planned on checking this store for lounge chairs, but another store was closed. I was pleasantly surprised at the attention (not over-bearing) that we received. Found a chair and sofa that we love. Our lazy boys were 18 years old so it was time. Manager, Scott, stayed in contact during the delivery as well and took good care of us.

Great customer service by Steven on transaction, no problems. Just waiting on the phone call or text for delivery.

Steven was GREAT I would HIGHLY recommend Ashley because of him!!!

Whitney was awesome to work with! She helped and measured and walked me through all of the questions I had. She made great suggestions and was a joy.

Associate Steven was extremely helpful in finding the perfect mattress for me.

Quick and easy Steven showed us every mattress he had in store was very friendly and no pressure thanks.

Steven has been very helpful and friendly I would return and make other purchases from Steven would like to thank him for his kind service

Steve done a great job of showing us and detailing about our sectional couch that we purchased.He showed us quiet a few options and after me and my wife finally decided what we wanted he helped us out and explained everything in detail.Told us about the warranty and we both decided we definitely needed to get that.Very well pleased with our service and will be returning soon on a few more items.Not to mention I'm on crutches and he assisted me with a wheelchair and he pushed me around showing me the different style of couches.

Steven at Bristol Ashley’s store was very friendly and most helpful in assisting us to find the perfect furniture.

Whitney was great!

We have been looking for dining room chairs for a while and finally found some from Ashley. Scott was great to work with and got them ordered promptly. We are excited to get them and know they are going to look beautiful with our dining room table. Thanks for your help, Scott!

Great experience!! The salesman, Ryan, was a pleasure to work with and provided so much help! Highly recommended ⭐️⭐️⭐️⭐️⭐️

We spoke with Scott who was so helpful and was able to find what we wanted. Thanks Scott so much.

I was given immediate and helpful serve by the store manager, Scott in the Bristol store.I was searching for wide low bookcase and found a credenza, and although one was not in the store he found one in the warehouse which will be delivered in about 2 weeks. The transaction all over the phone, was easy, and delivery and set up arranged. Scott was very courteous and helpful.

Whitney was great. Will buy again here.

We came to Ashley in Bristol, Virginia looking for particular chairs, but ended up buying also a dresser and 2 nightstands. Ryan is such an great person, friendly, knowledgeable, competent and extremely helpful. I cannot be more satisfied with customer service. I would definitely recommend this store.

Had another great experience with Steven WEE ON SUNDAY MAY 5TH. He helped us with our mattress purchase. He is our Go Too

We needed an additional stool to match two previously purchased stools (3 grandchildren - 3 stools, right?) we call Kristin Orfield at the Bristol VA store and she couldn’t have been more helpful. She matched our new stool to the previously purchased stools, placed the order, and keep us in the loop while we waited for delivery. Great job all around - great customer service. Thank you

I’ve always had a good experience at this store. On our last trip/purchase Steven was super helpful. He answered all of our questions and wasn’t pushy into trying to get us to purchase anything. He was genuinely there to help us make a decision.

I give Whitney at the Ashley’s Store here in Bristol, VA a 5 star rating. She was very professional, kind, and knowledgeable.

Very friendly and helpful staff. Whitney was an exceptional salesperson!

We want to thank Scott for helping us on our purchase of a sectional. He was so helpful in finding the right one for us.

My wife and I had a great experience purchasing our new bedroom furniture at the Ashley Store in Bristol, VA. Scott was very kind to us and helped answer all of our questions. We highly recommend Ashley Store!

Went to Ashley to look at Mattresses. Steven did an excellent job, he was a very attentive listener, and took the time needed to help us choose a mattress that was in our best interest. Steven has a very calm demeanor and was not “pushy”, and seemed genuinely interested in meeting our mattress needs. We appreciate his time and efforts in helping us complete our shopping experience with Ashley’s bedding😊

Steven Wee was great we bought a king bedroom suite for a great price and he helped us load it and was very professional and nice would recommend going there and asking for him!

Steven is always so helpful and friendly. We keep coming back mostly for him.

Scott spent a lot of time showing me various mattresses. There was no pressure, and I was able to find the best selection for my needs and price range. I appreciated his patience and the fact that he knows the products well.

Scott was excellent at helping us pick exactly what we needed and was looking for

Scott, at the Bristol, Virginia Ashley store found me exactly what I wanted! I told him what I was looking for and he showed me all my options. The sale was done and completed very quickly. He was very friendly and I will be back to buy more! I won’t even look anywhere else…..

Never had any issues with ashley furniture. Scott made our experience great. Very knowledgable of our options available, helped us with our decisions, & fun & personable with our family. He is great at what he does! Thank you :)

Steven was excellent. Very friendly and helpful. My first experience at an Ashley store but not my last.

Steve was a wonderful sale person..a very pleasant experience 😊

Staff was very friendly! Thank you Scott and Steven for the excellent service!

Love this store, the whole team is amazing! Thanks to Scott for a smooth buying experience and getting delivery set up for me 🙂

Rylee was a fantastic sales person. Listened to what I wanted, helped to find it. Great experience overall, store was well stocked with furniture.

Steven was very helpful and listened to what we had in mind even leading us to a sectional exactly the right size, style and price. Thank you Steven!

Was patience with us and made sure to answer all the questions we had

Steven was very inviting and helpful to my family with our purchase

We will forever shop at Ashley in Bristol because of the excellent customer service we receive. We love Steven and always try to come when he’s working. He’s so helpful and friendly and always helps us find what we’re looking for and even if we can’t find it, he finds a solution of some sort. We appreciate how nice everyone has been to us. I’ve never left the store or a phone call without an answer. It helps when trying to make your home feel like home.

Very helpful and attentive

Ryan did a great job answering our questions and he was very knowledgeable about the products we purchased. He was very helpful and friendly. We highly recommend!

Unplanned visit to Ashley store but so glad went. Can't wait for my new sectional to be delivered. Ryan was a wonderful sales associate. Answered all questions and assisted with a great purchase for my family.

I had a wonderful experience Ryan was very helpful and very attentive to us.

Steven at Ashley Furniture was so patient and kind. He didn’t follow us around or hover the whole time. He was very knowledgeable about the furniture we were looking for and provided us with a lot of valuable information. He also communicated well and explained the delivery time and process. Great customer service!

Sales associate was was great to work with. He greeted us as we arrived. Ask what we were interested in looking for and escorted us to the living room furniture. He told us to take our time looking around and welcomed us to make sure that anything we were interested in was comfortable. He left us to browse around and try out sofas and recliners. He came back when he saw sit and talk without immediately moving on to something else. He talked with us about the sofa and told us that he would check back with us after we looked at more items. After further browsing and going back to the sofa we liked he came back and we talked further about the sofa. I appreciate him allowing us time to look around without hovering over us.

We recently purchased a couch and chair, and Steven was so helpful, personable and friendly. I will definitely ask for his assistance the next time I’m in the market for furniture.

Rylee was great to work with and made the whole process super easy!

Went to purchase a living room set and a mattress. I worked with Rylee Estep and she was very friendly and patient with me as I was running her all around the store. She helped me find what I was looking for and for me setup. Can’t wait to get everything.

Cody McQueen was so helpful and was able to get the information that we need fast and efficient. We will be back to purchase.

My wife and I had an excellent experience at Ashley in Bristol. Scott was super helpful and patient in helping us select a new sofa, recliner, and bed. Very nice store, and highly recommend for professional, kind, dedicated staff. Thanks to Scott, we will be repeat customers.

Steven was great and very helpful!

Steven did a great job with helping us to find the furniture that we were looking for.

Steven was super helpful!!

Scott at the Ashley's in Bristol Va was awesome. My hero. He helped me change my order from one store that wouldn't deliver to the Boone area and will be able to recieve before Christmas. He made everything smooth and I had no worries. I appreciate all his help. Thank you 😊

Steven made my experience pleasant, quick and seamless! Also Scott was great. I highly recommend them at the Bristol, Va Ashley Store. I’ll definitely be back!

Had a great experience shopping at Ashley. Rylee Estep was the best to work with! I will definitely be a repeat Ashley shopper.

Rylee accommodated my every need and kept in touch with updates. She is take-charge, courteous, knowledgeable and extremely helpful.

I always have a wonderful time when visiting the store and Stephen is the best salesman I have had the pleasure to deal with!

Steven is always a pleasure to work with. He is very attentive and respectful to any needs regarding furniture shopping?

Had a great experience with Ashley Furniture

Great sales team...Steven Wee was great

My husband and I had a great experience at Ashley. We had been to a few other furniture stores and even looked online, but hands down Ashley was the best! Scott has been great to work with and I highly recommend!

Steven was great to work with in purchasing a sofa

Steven was the best! Not only did he hold my furniture till the next day for me, he helped load it up in the truck!

Thank you Ryan for your help and GREAT customer service. We are finally in our Purple bed. Still figuring it out but no headaches so that is AMAZING!

Rylee Was Very Helpful With Our Selection Of Funiture For Our New Home. She Helped Guide Us In Every Way She Possible Could And That Helped Tremendously. Highly Reccomended. Thanks Again.....

Rylee was my sales lady. The first time I came to the store she greeted me with a comforting smile. She was sooooo sweet. I even went back a second time to purchase from her. Being a first time homebuyer I was nervous about buying furniture and seeing how things would look in my home. Rylee helped me through every step of the way. She helped me imagine how the furniture would look in my home. She was so patient with me and walked with me from item to item. If I could give more than 5 starts I would! I highly recommend going to visit her at Ashley’s off of exit 7 Bristol VA. You won’t be disappointed! Thank you again Rylee!!!!

Ryan was knowledgeable and professional - outstanding service

I had a wonderful experience working with Rylee at Ashley of Bristol, VA. She was patient, professional, and really took the time to help me select a quality mattress. I’m very happy with my purchase, and look to give her and Ashley of Bristol repeat business in the future.

They was so very patient with me!! I’m the type of person who can’t make decisions and I go back and forth but they let me be indecisive and wasn’t pushy until I made the decision!!! I thank you so much for that!!! Great store and great sales team!!

Steve went above and beyond to provide excellent service. Great customer service.

We purchased furniture, end tables and a mattress from Ashley Furniture in Bristol, VA and the experience was awesome! Ryan was super friendly and knowledgeable about all of the furniture and the mattress we purchased. I would definitely recommend this Ashley Furniture store!

Scott was very nice and helpful. He answered all of my questions. Definitely will be back.

Good selection. Much higher prices than local competitors on the same products, even after the "20% discount" is applied.

The salesman Steven was very helpful and informative.

Steven was great to show me around the store of the different beautiful furniture. Steven was very professional and kind and helped me make some great choices. I do plan on returning to Ashley's soon! Thank you for all your help!!!

Steven was very helpful in getting the right lift chair for us. He went above and beyond our expectations! Thank you so much!

Steven was very informative of Tempurpedic system we were interested in. He showed us different versions of the base for the Tempurpedic mattress and then got us the best combo for our budget. Plus we won a vacation!!! Can't wait for delivery... get a good night's sleep and go on vacation,. What more could you ask for!!

Steven went above & beyond to help us find exactly what we were looking for. Very knowledgeable & friendly! Go see Steven, he's the BEST!

Best furniture store in the area

Nice friendly staff, very helpful, great selection of furniture, will definitely shop here again in the future

I came to the Bristol store because I had a problem with an online order. I was immediately greeted by the salesman, Scott Linginfelter. He addressed the problem and actually placed the order for me at that time. I have a delivery date set up for my purchase and it only took a few minutes for the whole transaction. Scott was very helpful and a pleasure to work with. There was also a gentleman in charge of the financing part who was also very nice. The Bristol store is set up beautifully and the staff are super nice. I will definitely be doing business with them again in the future.

Rylee was really helpfull. The whole place had a very welcoming atmosphere..

Steven was a great help. Made the trip fast, friendly, and over just nice.

Friendly and helpful! Our salesman Steven set us up with the perfect new bed!

This was one of the best shopping experiences I've ever had. Steven was courteous, kind and very informative. Furniture shopping has never been more pleasant. I highly recommend Ashley for quality and service.

Vey helpful and friendly staff. Will be back for my future needs!

Rylee was fun to work with & extremely helpful. I had priced several options online & the store price was comparable including delivery. I haven’t received my furniture yet but the in store experience was great. Rylee went above and beyond to show me variations & run numbers.

Rylee was extremely helpful…. Came to buy a cheap sofa… bought a purple bed…etc! :-)

Scott and his team at the Ashley Store in Bristol were amazing! They were very knowledgeable and helpful with my search and made all the necessary changes I needed (a few times 😊). They whole process was easy and efficient! Thank you all for a great purchasing experience for my beautiful Ashley furniture!!

Great experience! Scott was exceptionally knowledgeable about Ashley's products and hooked me up with a very comfortable recliner.

Really liked the salesman he really explained everything and was friendly and he made the shopping experience very enjoyable thanks

Pleasant experience, very knowledgeable and considerate of our needs. No pressure. Would recommend Steven to friends and family!

Steven made our experience pressure free. He was very knowledgeable and considerate of our need to take our time to decide on the best mattress for us! I highly recommend Steven Wee at Ashley Furniture in Bristol Virginia!!

Rylee Estep helped us find the perfect furniture for our home today. I would highly recommend her.

Rylee Estep was super helpful and informative

Scott gave us great guidance and service! Thanks Scott!

Steven was awesome! Highly recommend 😊

I've been working with Stephen since he first came to the Bristol store. He's always so very helpful and normally knows what I need even more so than I do :-) he's always pleasant, he communicates well and is not pushy at all. I would highly recommend him to anybody who wants to have a pleasant furniture buying experience.

Rylee Estep made us both feel welcome and helped us tremendously with the whole process of buying our first new couch for our home together! Our couch is being delivered today and we could not be more excited!

Excellent customer service. Went above and beyond to get us the furniture we wanted. I would recommend this store to everyone. Come on down and see Ryan Moore and let him fix you up with some great furniture!!!

Ryan was extraordinarily friendly and polite. I'm not a fan of salespeople, as a rule, but Ryan was sincere and seemed to actually enjoy his job. He's a great representative for anywhere he works.

Steven was great

Pleased with my interaction at the store. Only wish the item I purchased was in stock.

I definitely recommend this location! Steven helped us and he very nice and professional! Go see him!

I went in about 45 minutes before the store closed just to look at something I saw online. Steven was patient with me and did not rush me because of the time. I had never shopped at Ashley before but going forward this will be my go to!

Steve made our experience super fun and easy. He has a great demeanor and is very patient, I appreciated his willingness to review numerous pieces with me in order to find exactly what I was looking for !

It's a great store. The service was friendly and quick. When you go in ask for Steven, he will treat you right

We've purchased several times and have work with Stephen Wee each time. Stephen has went above and beyond to make sure we are happy and doesn't get annoyed with my wife's 100 questions about everything. Our experience is always pleasant & the furniture we have purchased has been great.

Steven was very helpful

Went in looking for new bedroom furniture and a new mattress. Steven Wee took the time to show us around the store and took extra time to help us pick out the right mattress. Can't wait to get everything in and set up.

Ryan Moore at Ashley Home Store in Bristol, VA was so helpful and friendly during my recent visit and ultimate purchase! Highly recommend working with him and the rest of the team there !

Very pleasant experience. From the time I walked in the door until I left. Everyone I came into contact with was nice and helpful. My sales lady was the best!! Quickest I’ve ever experienced going into a furniture store! Ashley store in Bristol is great!! I will recommend to anyone needing furniture!

Scott did a wonderful job helping us figure out what payment plan worked for us and picking out the perfect sofa!

Wonderful experience and Scott was super helpful with us! Appreciated the time and patience as we weighed our options. Definitely would shop here again!

We had a very good buying experience with Ashley. Our salesperson, Rylee, was phenomenal. She was patient and professional. She adequately answered all of our questions and assisted us in our search for living room furniture. Rylee went out of her way to make us feel comfortable and non pressured. Her depth of knowledge on Ashley’s inventory and current furnishing trends was remarkable.

Good experience Stephen the associate was very knowledgeable had a good experience at the Bristol VA Ashley store

Rylee was amazing. Will definitely be back

Thank you Steven for the Great service. Very helpful!

Great customer service. Very helpful and patient. All employees were kind and took time to chat with us and help us find exactly what we were looking for. Will return.

Horrible people horrible company who doesn't stand behind their products and doesn't give you the full product on purchase multiple damaged and missing pieces upon delivery and they won't even fix the issue go to Grand home furnishings and leave Ashley in the dust this place is seriously the worse company I've ever done business with in my life and we buy thousands in furniture as we have multiple estates

Been looking for the perfect couch forever and no stores had what I was looking for. But Steven found what I was looking for! He was very helpful, but not pushy. Me and hubby stayed for awhile deciding between 2 different sets. Even taking a quick break and coming back. :) I finally picked the one I wanted (Alesandra couch and chair 1/2 and ottoman)and couldn't be happier. Super comfy and a great deal! Thank you Steven, for being so cool and so patient and professional.

Very friendly helpful

This most recent experience with Ashley Home store was probably the smoothest furniture store experience we've ever had. Sales rep Steven engaged us appropriately at the entryway but was not obnoxious about it, he was very helpful with helping us find a product (Purple pillow), and the entire staff were very professional about helping us with finding our old credit account. Thank you all for your help, we really appreciate your professionalism and kindness!

First time to Ashley’s.Steven Wee was fantastic!He was very attentive and helpful as soon as we walked into the place.He got our sleep comfort number and helped us find the perfect bed in our price range and for our needs.Will definitely go back again when we need new furniture!Thanks again Steven!

We visited the store and found what we wanted they had us out in no time. Everyone in the store was super friendly. We're were super pleased.

Wonderful experience! Steven was very helpful and a pleasure to do business with

Steven is awesome and very helpful!

Steven provided great customer service, answered all the questions I had. I Highly recommend him.

Steven helped us pick out the right bed for my picky 12 year old daughter. Easy process and so helpful from start to finish. Can’t wait to get her set up in her new room! Thanks for an awesome buying experience!

Scott at the Bristol Ashley Furniture was friendly, knowledgeable and professional. I will make a point of asking for Scott when I’m in the market for new furniture, again!

Rylee at the Bristol location is fantastic! She has helped us multiple times and every time has been such a quick and easy experience. 10/10 recommend paying her a visit!

A great experience, Steven handled everything easily and with friendly disposition. Felt very welcomed there even with our kids. Thank you so much.

Great customer service!! Quick and easy process!

Steve was extremely helpful and great to work with.

Steven was wonder at the Bristol, Va location. He answered all my questions (I always have a lot) and was very knowledgeable!

Great Profesional associates. Ryan was right on point answering all my questions.

Ashley Furniture is the best company to deal with. Riley was our representative and she did a very professional job in leading us to the perfect recliner. We will definitely shop at Ashley's again. They also have a sweepstakes that they let you participate in to win a $500 Furniture credit. We were very pleased.

Outstanding Sales people. Gave us the tour and showed us what we were interested in. Still shopping around for the perfect set.

Steven was a major help!

STEVEN WAS REALLY NICE AND HELPFUL

Steven really helped me with what I needed to order. He has a great personality, a good sense of humor. Thanks so much for your service.

I recently purchased a recliner from Ashley . Kyle Schreck of the Bristol, Va location waited on my daughter.and I. Kyle was extremely informative and showed us all the options available. He was very knowledgeable about the merchandise and answered all our questions. The whole experience went seamless and i was very happy with everything. i am certain that I will use Ashley for any future purchases.

Kyle Schreck done a great job selling me my furniture. I knew what I wanted but Kyle made it easy. He ordered my item and had me finance in about 30 mins. Kyle seem like a really good sale associate and young man.

Thank you for your help with us while we made our decision on the living room suit, we appreciate your help Jackie and Teresa Owens Steven wee good saleman

Steven wee was very nice and was a big help we enjoy working with him, thank you for serving us. And having great patience while we made up our mine. Jackie and Teresa Owens I bought again from here and I love working with the salesman Steven he does a wonderful job on making you feel comfortable.. Thank you Steven.

I visited the Ashley Store in Bristol VA this past Saturday. Rylee did a fantastic job helping my mother and myself!!

We had an awesome experience buying furniture there! Our sales representative, Steven answered all our questions and helped pick out the best options for our family.

Great experience. Thank you, Steven!

Steven was amazing to work with

Fast and friendly service.. Steven was wonderful. I would recommend Steven he was great..

It was a great experience. Scott was easy to work with. Will definitely use them in the future.

Rylee was very knowledgeable of the entire inventory and was able to help us pick out the best sofa for our Airbnb.

Rylee was so easy to work with she’s the greatest I recommend her. I will definitely be going back to Rylee

Rylee was amazing help during our visit

It was a very pleasant experience. Rylee was our sales associate, she assisted us thru each step and was extremely attentive. We placed our order and we were treated like a friend not just another transaction. We showed up at 10:05 am right after they opened. Even the sales manager said good morning. Very fast and friendly service for sure.

I went into Ashley in Bristol to look at mattresses, Rylee pointed me to the tempurpedics and I was in love! Far better deals than the surrounding stores! Make sure you ask for Ryee to show you the Tempurpedics when you visit!

Ryan offered me the best service didn't stop till I was fully satisfied!

I came in looking for a completely different product, but the fact that Ashley carries the Purple mattress changed my mind. Kyle was super helpful throughout the entire experience, and I greatly appreciated it. Thanks!

We were very pleased with our experience at Ashley Furniture in Bristol,Va. Rylee Estep assisted us with our purchase. She responded quickly when we contacted her, she was friendly, helpful, and professional. She went above and beyond what was required of her. We’re are happy with our purchase and hope to enjoy it for years to come.

Rylee was very professional and helpful in assisting us purchasing a new sectional.

I love the service I got at the store .Rylee was so nice to me and my wife. I will tell all my friends to shop their. Love your product line.

Was greeted by Rylee as soon as I walked through the door. I told her what I was looking for and she took me back and showed me different styles and let me look around without any sales pressure. I then went back to her and she was able to find just what I wanted. Even though I have to wait 2-4 weeks to get my furniture, I left a happy customer. I will definitely shop here in the future.

Very clean, Steven was very nice and professional! Found just what I was looking for!!

Wonderful service. Steven was very helpful and answered all our questions. My daughter found the perfect bedroom set.

Scott was professional, friendly, & knowledgeable of the store’s offered products and inventory, in order to help us meet our needs with a high quality choice. The store was beautifully decorated and had so much to choose from!

My wife always purchased our furniture. I lost her to the terrible covid virus last year but was in need of a new couch and love seat. The staff at Ashley’s was very polite and helpful, especially Steven! He made the purchase pleasant and very easy. The staff deserves A+ rating

Excellent service!! Steven was very helpful and kind, very knowledgeable of the products as well. I am so happy with my experience at this store and I will definitely come back!

Good quality furniture for a reasonable price. Steven was really friendly and helpful with picking out the right sofa and mattress for me!

We had a great experience shopping for and purchasing furniture. The staff is extremely professional, knowledgeable and friendly. I would tell any and every one to go here for your next furniture purchase.

Ryan was so great to work with!

The sales lady Rylee Estep was a great help and very knowledgeable of the items we ask about. She took her time to explain items and options without having to go and ask someone one else, a big plus these days. Thanks Rylee

We are looking for ideas for our first home. We were window shopping and loved most of the furniture we saw at Ashley. The employees were so helpful, specifically Rylee. We didn’t have to ask many questions because she gave us lots of information up front. Definitely knows her stuff and is so friendly.

Steve at the Bristol store was WONDERFUL and VERY PATIENT...I changed my mind a hundred times but he stayed stead fast and stayed patient with me throughout the entire process...So Thank You Steve for ALL of your help.

Steve made our purchase very easy. He was very friendly and knowledgeable!

Steven was very hepful while we were shopping for a new sofa. We didn't feel pressured and the buying experience was pleasant.

We had such a great experience purchasing a new recliner. Rylee made it quick and easy! I will go back there for all my home furnishing needs. Such friendly staff and beautiful furniture!

I had already picked out what I wanted online but my husband wanted to go in and I'm so glad we did! Steven was very kind and patient with my indecisiveness on the color. Thanks for making it an easy experience.

Very professional very abreast on the different types of furniture in your store the rest rooms were extremely clean and smelling good witch leopard impression on me

Rylee took excellent care of us. Thank you

Ask for Steven..really nice guy!

Scott is an awesome sales guy. Very respectful knows his information and will answer all questions you have. I loved that he doesn't hover over you while your thinking and deciding what you want. Even though I walked around that store 3 to 4 times. I will go back there and deal with him again when I purchase my kids bedroom suites. Thanks Scott again.

Rylee was amazing - she went above and beyond!

Steven was excellent at helping us pick out a love seat even explaining the different types of material and fabrics to choose from. Would recommend anyone to him excellent sale's person.

I found what I wanted online and Steven was great help in matching that for me. Thanks!

So amazing! Rylee was so helpful and did not care to stay after hours to help me find and drain the perfect couch for my new house!

Rylee was very helpful with picking our couch out

Rylee was extremely helpful getting the information we needed to purchase our new sectional couchand getting us the best deal possible. Can't wait until it arrives so we can try it out!

Rylee was awesome to deal with. She stayed late to make sure we had the answers to all our questions and that we found the right mattress and frame for us. When we are ready for the rest of our furniture we will be back to Ashley and get Rylee to help us then too.Thanks Rylee! Keep up the awesome service!!

I recently purchased a new mattress from Ashley homestore in Bristol. The sales professional, Rylee Estep, and the store manager were a tremendous help in narrowing down and making our selection. They were knowledgeable of the different products and we didn't feel pressured in making our decision. We expect to be very pleased with our selection.

Shout out to Steven Wee at Ashley Furniture in Bristol VA. He was patient, professional, polite, and kind as we made several visits before making our choices. Great job Ashley team! We will return for future purchases.

Rylee was wonderful! She was very informative and helpful. We appreciated her patience!

Bought a couch online. Told it will be here two weeks later. Get a phone call the day before delivery pushing it back 14 more days! Do not order incase you don’t want your items. This company is nothing but a crook.

Our sales person Rylee was very knowledgeable of their in store items and other options available online. She was more than helpful and always with a friendly smile.. Her top priority was making sure we were satisfied with our selections, and answering all our questions. If you need furniture , bedding ,Home Goods. Go see Rylee she will take care of all your furniture needs .

We purchased a new bedroom suite at Ashley. Rylee was our salesperson. She was very helpful and patient. As it takes me awhile to be 100% satisfied. We had a wonderful experience and would highly recommend.

Thank you to Steven for all your help. I had an awesome experience buying all the furniture i needed.

Steven was awesome helping us out with our new couch, got it ordered and should be ready in a couple weeks.

Tyler was great explained everything showed me different options was so helpful everyone in the store was polite and friendly

Excellent service. Fallon was great to work with in selecting new furniture and walking me through the options available.

Scott Linginfelter was sales person went beyond explaining the difference between the difference in the table we was looking for Great job Scott .

My husband and I where looking for a couch and recliner for our den and we went to Ashley Homestore here in Bristol Va. Soon as we open the door we was greeted with a friendly smile and a warm welcome by Steven Wee. Steven helped us with our purchased and we were very pleased. Thank you Steve for all you help. Marvin & Pam Cain

Had a great experience! Loved Ashley's selection. Can't wait for the new furniture to arrive.

Rylee was amazing at quickly responding to my needs and wants. She made making a purchase from this company easy peasy and accommodated for us! Will most definitely be making all future furniture purchases through this company!

After moving from Alaska I needed furniture and went here a few different times. Scott remembered me from my previous visit and was wonderful at helping me pick out furniture that would be pet friendly and easy to clean.

Rylee was a great, let us window shop on our own and was super helpful when we decided on a purchase.

Rylee was a great help and was there to answer any questions we had!

Rylee was extremely helpful and not pushy at all! We were stuck between 2 mattresses and she helped us decide. Great sale and great customer service!

Rylee went above and beyond to answer our questions and help us find the perfect fit for us! Great customer service.

Working with Fallon on my new home furniture buying process was an absolute pleasure. She added no pressure to the experience, and was willing to spend whatever time and energy it took to help me find the exact pieces that I wanted. Although I spent quite a few hours picking out everything- going back and forth several times- she never once gave me the impression that she was becoming impatient. That’s something you rarely, if ever, find in a buying experience on anything anymore. I look forward to returning to work with her again in the near future to finish off my home with new furnishings.

It was very pleasant experience at Ashley’s, the sale person Mr. Scott had a very professional approach and was very helpful. Thanks alot to Ashley’s, it was very nice doing business with you guys.

Great customer service by Fallon. She helped me.by finding pieces that met my budget. She had quite a challenge as some of the furniture was out of stock Yet, she was able to help me find alternatives.

Riley was the best salesperson ever! She was so helpful and patient with us.

Rylee was amazing, she took time with us & she didn’t make us feel pressured, which we loved Will definitely be returning to Ashley Furniture after this experience with a very professional sales person

Went in to look for an entry way table. Fallon was very helpful. Unfortunately the one we liked wasn't in store but can pick up at factory.Thanks Fallon for helping us out today.

They were very nice and fast. No one was pushy but was willing to help when we wanted it.

Terry & I received excellent customer service! Scott was professional and centered solely on our shopping experience from the moment we stepped in the door! I am a 32 year Ashley customer and have never been disappointed with any piece I have purchased. The excellent customer service we received at your Bristol Va location was just what we needed to seal the deal! Everyone we encountered at this location was friendly and courteous!

Steve was excellent. He seems to enjoy helping customers and feels blessed when customers come to him

Great experience Steven was very helpful. We will be back to buy our new table.

steven was very knowledgeable and we enjoyed our shopping experience

Rylee was fantastic to work with and was very patient. Excited to get our new Tempurpedic!

We found Steven Wee To be most helpful explaining differences and what might meet our specific needs. He also gave us time alone to discuss privately. After our decision was made he walked us through the various steps and options. We definitely enjoyed our visit to the Bristol Ashley store

If you are in the market for any home furnishings please go see Rylee Estep at the Ashley Homestore Bristol VA location . She is very professional and knowledgeable in helping you make a wise decision with your purchases. They also have very competitive prices along with quality furnishings.

Fallon at the exit 7 store is amazing! She took the time to consider everything we were looking for in our new purchase. Everyone was so very welcoming and helpful.

Fallon is so great to work with! She helped me get everything I needed and made everything easy and enjoyable.

Rylee was amazing! She was so helpful and patient while we figured out what we wanted. Highly recommend!

Customer service was great. Fallon was straight forward with us and very helpful.

Scott's the guy that took his time too show me around. He talked about every question I had.. This place is great. Go on in, ask for Scott!!

Staff was super friendly and very helpful. Store has some great products and application only took a minute. Recommend this store to anyone looking for a nice piece of furniture at a fair price.

Had a wonderful visit with Ashley furniture and want to say that the sales lady Rylee took real great time to answer all our questions and even took time to go to extremes and give us prices on many different bed items.want to thank her and Ashley's for the help and also for making our purchase easy to decide and want.just can't wait to get it home and set up to get the rest and sleep I'm needing.thanjs Rylee your the best.will be seeing you guys more in the future.

Shopped with Steven Wee. He was very helpful, polite and a pleasant experience.

Scott Linginfelter was an excellent salesman. I had called in the morning to check on a sectional. I had several questions and he looked up everything I questioned and answered all my concerns. When we arrived at the store, he was very attentive and took time to take care of our purchase. I would highly recommend him to anyone wishing to purchase furniture through Ashley.

Got really great service from Rylee, she answered every question we had and look up lots of items for us. She was a really nice person and I would want her to help us again. Have a blessed day

Rylee Estep is wonderful. Very knowledgeable, kind enough to give us space to look and fall in love with what we wanted. Thank you Rylee! You rock!

Steven is great at the Bristol store!!!!

Steven was very helpful and the experience was nice!

My experience today at the Bristol Ashley Homestore was both pleasant and professional. Rylee was amazing! She was friendly and knowledgeable. I knew what I wanted to purchase so the process went quickly taking about 30 minutes. I will definitely consider Ashley Homestore for my future home furnishings purchases!

Fallon was very great to work with. We are waiting on our mattress. Thanks.

We were window shopping for mattresses. Scott was very helpful. We found what we were looking for with his help. Very pleased with service and products.

Scott at Ashley Furniture was awesome to work with on the purchase of my new bedroom suit. Thank you Scott for a professional and smooth transaction.

Scott was very knowledgeable, friendly and all around nice guy.

Rylee did a wonderful job helping us pick out a recliner. She was very knowledgeable and very friendly, we had a great experience!

Fallon was AMAZING! She answered all of our questions and was patient with us and our little one. We will definitely go back in the future.

Fallon did an awesome job helping me find my new couch. I gave her my measurements and she did all the research to find me the perfect one!

Rylee did a great job taking care of us and helping us order our furniture. No pressure, just the needed information.

Fallon was very helpful and worked with us to get the specific furniture pieces we were looking for. She reviewed the delivery process with us and made sure we had her business card stapled to our paperwork in case we had any questions.

Rylee did an excellent job. I have her card and I told her I would be back 😊

Rylee helped us out greatly! Super excited to get my new furniture!

Had a great experience

Great customer service! Will likely shop here again

Fallon was super helpful and friendly. Made the process quick, easy, and painless.

Rylee and the team made my recliner purchase fast and easy!

Rylee was awesome!! She made sure we stayed in our budget and made sure we got the perfect mattress!

Rylee was great to work with! She was honest and helped me find the perfect furniture for me.

Rylee did a great job and was patient as we discussed our decision and worked hard to give us a great deal.

Shopped at the Bristol Va store and had a great experience. Staff is very friendly and helpful and made the transaction easy. Stop by and see Fallon or Rhylee and they can help you make your selection and work out a deal.

I went in to buy a power reclining couch and Fallon was very helpful i helping me find what I wanted. Very nice also.

Steve was very helpful and friendly. He was able to help me and my husband come to an agreement!

Steven Wee was absolutely amazing to work with! He went above and beyond just to make sure we got what we wanted. He will be our go to guy in the future as well. We seriously can't recommend him enough!

I really appreciate Rylee at the Bristol store. She was great with our sale.

Rylee was incredibly helpful when I bought my new bedroom furniture. Very nice, professional, and knowledgeable.

We drove 2 hours round trip to pick up a chaise lounge. William was fantastic with using! I had called him at least 6 times with different questions and he had great customer service every time. Every one in the store was helpful and welcoming. Definitely recommend!

I had an amazing experience with a very nice sales person brandy Dula 10 out of 10

Rylee was very helpful in assisting us in picking out our new table. This is our second purchase from Ashley Furniture. And we will be back

Service was great..

Brandy did a great job on helping us.

Fallon at the Bristol, Va location was great in helping make our furniture selection! She was very helpful, patient, and kind.

Rylee was the absolute best salesperson I think I have ever had the privilege of dealing with. She wasn’t pushy about anything, she answered all my questions and was very polite and personable. Will definitely buy from her again

Brandy Dula is the Sales Professional at the Bristol, VA store who helped me and my husband find the perfect dual recliner. She is very professional and personable and was able to answer all of our questions. Would highly recommend her.

Brandy Dula will help you with all your needs. Helpful and so nice!

Bought a couch from Brandi. She was very nice and helpful and I got a great deal. Can’t wait for it to be delivered!!!!!!! 😎

Rylee was amazing and did a wonderful job taking care of my order!

Fallon was great. Patient and looked up if anything was in stock I liked. She was very helpful and polite. I would recommend her.

Great store. Beautiful furniture. Fallon McGallard was very nice and helpful. I will definitely buy from this store again.

My salesperson Fallon, was very helpful, and in the future when I need more furniture, I will be back at Ashley home store.

Fallon McGalliard your Sales Professional was so helpful. She went above and beyond to help me find what I was looking for. She was very Professional .

I was in the store trying to buy something for my wife. A piece of furniture that u had to buy online and I didn’t realize that until Fallon looked it up for me. She went out of her way to show me online how to do it and even help me in the store to order it. She was very professional and went out of her way to make sure I was taken care of. Thanks Fallon

Rylee Estep is a excellent sales person. Efficient, knowledgeable, and pleasant. Great shopping experience.

Steven was very friendly and professional. They had a good selection and good prices too!

Ryley was very helpful helping us pick a mattress out and very knowledgeable. Would definitely buy from her and this store again.

Great store with a good selection. Everyone there was friendly and helpful, especially Rylee! She answered all of our questions and made the process easy! Would definitely shop there again!

My husband and I visited your store in Bristol Va. last Thursday. We walked in just to see what your store carried and after meeting and talking with your associate Rylee, we had decided to buy a sectional. She was very helpful in answering our questions and letting us know the best priced available on the suit we were looking at. We were not able to use the furniture in the room we wanted it for due to size, but I did text her back to let her l ow that because of her knowledge a d customer service she would have had our business. Need more employees like Miss Rylee.

Elijah was wonderful and explained the process. He made sure that I understood the waiting period and ordered exactly what I wanted with no additional pressure. Truly a great sales associate! Definitely, let him help you if you are at the Bristol Ashley Furniture!

Love the couch and love seat. They failed to tell us that it would take 3 months for the couch to come in.

Steven was great at helping me and my girlfriend finding exactly what we wanted at reasonable pricing, very good customer service and very respectful.

Very satisfied loved my salesperson

It has been a stressful week and a couple stores trying to find the perfect couch I knew what I wanted I knew I wanted comfort and I knew I wanted to only have three seats and to have a lounge connected to it I didn't want to pay too much money I just wanted to pay enough it's just myself so so much searching I ran into this wonderful girl Riley told her what I wanted and she had what I needed the perfect couch thank you Ashley HomeStore

Very quick and easy to order our new couch. Stephen was a great help!

I was told they would hold a recliner for me till the next day till the manager came in because it has a spot on it and I was seeing if I could get a little knocked off for it before I bought it But when I called the next day when the manager Curtis was there he told me that they had already sold it . Rilye said she already texted him that day I was there and told him everything but he said he didn’t know anything.about it . So I wouldn’t recommend the Ashley store at exit 7 at all . They lie and this wasn’t the first time being lied to at this store . So I went to the outlet. Store in grey and got great service right off the bat and bought one there . They need to retrain everyone in the store and tell them not to lie to customers.

Loved our experience today working with Rylee she was a big help and we can't wait to get our new bedroom set in.

Great follow up and service! Will be back in the future for furniture needs.

Rylee was extremely helpful in helping me choose the appropriate furniture for my apartment. I had just recently moved from northern Wisconsin to northeastern Tennessee and downsized from a four bedroom house to a two bedroom town home style apartment. Needless to say, creating the appropriate decor is not my specialty; however, Rylee was more than willing to assist me pick out something that was definitely to my liking and preference. In addition, her patience was more than acceptable. This buying experience was easy and enjoyable.

My salesperson at the Ashley Home Store located in Bristol, VA was Rylee. This lady is unlike most salespeople. Instead of pushing items on me, she LISTENED to all my concerns, wants and needs. She did not rush me through like a herd of cattle. I am so happy with the bed and mattress that I purchased. It is so beautiful. I now sleep so well on the most comfortable mattress I’ve ever had. I will definitely go back to the Ashley Home Store for additional furniture. I would recommend the entire staff for assistance. Everyone was very pleasant and professional. However, Rylee went over and beyond to assist me. I’m not an easy customer. Any future purchases will be made through her.

We purchased a dining room table, Fallon was amazing and very helpful. Originally it was not expected in the warehouse until December which we were okay with. But she gave weekly updates that she promised to do just to let us know that everything was on track or if there were any changes. Well about 2.5 weeks after we ordered she checked up on their systems and saw that one was being delivered to the warehouse sooner than expected so she quickly got our name onto it and let me know. 2 days later I receive a call that it was ready to get delivery scheduled and well they arrived for delivery roughly 30 minutes before the delivery window that they had given me.

Steve was incredibly knowledgeable and helpful in assisting me with a purchase of a new mattress. He explained the diagnostic test and the results well and didn’t mind pulling out several mattresses for me to try. He explained the mattress warranty well and did a thorough job overall.

Fallon was great to work with.

Shopping for my new place. Chris was very helpful! I can't wait to start getting my house together.

Fallon at the Bristol VA location was very sweet and great at helping us find exactly what we were looking for and having it shipped to our house! Everyone was very friendly and we will be back for future purchases!

Looking in the Bristol Tennessee/Virginia area for a specific piece of furniture. Based on advertising, location and reputation we went to Ashley Furniture in Bristol Va. Upon arrival we were warmly greeted by Fallon McGalliard. Ms McGalliard was friendly, knowledgeable, showed us several items that were of interest to us. Best of all, no high-pressure sales tactic. Bottom line, I highly recommend Ashley Furniture in Bristol Va. Ask for Fallon!

Rylee Estep helped us a lot. We found more furniture pieces to go with our set. She is very helpful and easy to talk to.

I stopped by in search of a new coffee table. I was greeted by Fallon, and she was an absolute delight. She was extremely friendly and bubbly. While I didn’t find what I was looking for, I will most definitely be back to this location for any other furniture/home needs in the future!

Very professional and provided an overall pleasant experience. 10/10

Clean store with lots of options and Fallon was very helpful! Just bought a new house and she helped us make it into a beautiful home!

Fallon at Ashley Home Store in Bristol VA, is awesome. She was very patient, took measurements for me "several times" lol, and hunted through the catalog, just so I could get what I wanted. She even stayed late for me and never complained once.

They carry beautiful furniture. Our best experience was the personable, caring and compassionate sales person. If you go in here, be sure you ask for Fallon. She was wonderful to work with. She makes shopping for your next room a breeze. Thank you, Fallon.

Went in just browsing. Not looking for anything specific, but Fallon approached me and made me feel very comfortable. She was friendly and genuine. I told her about some things I was thinking about for my house, and she gave me some great suggestions to think about, but didn’t come off pushy or persistent, which was nice. I’ll definitely be back when I decide on what I’m wanting to do, and I hope she’s there to assist me.

Rylee was extremely helpful and a pleasure to work with. I’m confident we’ll be returning customers.

Whitney did an awesome job helping me pick out furniture for my new home. Will be shopping at the Bristol store in the future

Polite, professional, and very knowledgeable staff. One particular lady, a Fallon McGalliard, was very helpful and insightful. I will be returning for business at Ashley for future purchases at their Bristol, VA location.

Great experience! Fallon was very helpful! Now I just can’t wait until delivery!

Staff was wonderful and was so helpful

Whitney has been wonderful to work with. Since first greeting us when we walked into the store, she has gone above and beyond. She is very knowledgeable about the products, availability, and prices. She also has great decorating skills. I highly recommend her and all the staff at the Bristol Va store.

Awesome sales experience very helpful in detail of the Tempur-Pedic mattress, I Purchased! What a pleasant young lady who explain everything in detail! Thanks, Whitney!

Whitney was awesome! She was super helpful and answered all my questions and took her time as we looked and decided. Go to her for all your furniture needs!

Whitney was wonderful to work with! This store has always gone above and beyond to make me happy!

Steven was very knowledgeable and helpful

Rylee was extremely helpful and very professional. Service was on point at all times!!!

Rylee, I want to thank you for the exceptional service you provided. Just being new to the area you made our experience in your store easy, comfortable and without any stress. We were there for 3 hours and you never rushed us once. You are without a doubt, one of the most professional and kindest person I have ever met! You took such good care of us and we will be forever grateful for The Wonderful service you provided us! Thank You! Mike & Marie Engler

STEVEN was extremely helpful and courteous. Answered all our questions and found the best advantage and cost for what we were looking to do. Would definitely go back there.

Our sales rep, Whitney, gave my wife & I excellent service & a great deal. Thank you!

I was very impressed with my experience with Rylee

Whitney at Ashley in Bristol, Va was very helpful and made our experience easy!

Rylee was very helpful and informative on the mattresses I was looking at.

William was a great help!!!

Steven always displays excellent customer service. We always look for him.

Steven Wee was a tremendous help. He helped me find the perfect coffee table and ordered it in from the warehouse as well as the perfect barstools. All of which were on sale! Thank you for all your patience and guidance Steven!

Curtis at the Bristol store went above and beyond what was required. Great customer service.

Curtis Leavitt was soooo awesome! He was diligent to find what we were looking for, and he definitely knew the product! He wasn’t too pushy but he was enthusiastic about helping. When we wanted to take a couple days and think things through he was patient with us as we continue to ask questions. We decided to do to his customer service to purchase with you all. We will be recommending Curtis to all of our friends. Never have we ever had such great customer service been shopping for furniture!

Great prices and friendly service!! I came in and found what I needed and got everything done quickly!! Very happy with the my purchase and I can't wait until my table comes in!! Steven Wee is the man you need to do business with!

I called the Bristol Virginia store and an actual human being picked up. His name is William and he provided superb service and helped me order an item that I had no luck having shipped from Amazon which arrived damaged.

Cole was a great help at the Bristol location! We were assisted with what we were looking for and at a great price! I am looking forward to receiving our new table and chairs. I would highly recommend Ashley HomeStore in Bristol, VA off of exit 7!

We came into the Ashley home store in Bristol looking for a mattress and sectional. Cole was very knowledgeable and friendly and made the process much easier. They have a lovely and wide assortment of furniture that gave us many options! Great store and great people!

My husband and I are pleased with the service we received at this store. Our sales lady Rylee was very helpful and kind. I highly recommend this store to anyone looking to buy furniture.

Steven at Ashley HomeStore in Bristol, VA went above and beyond to give us the best experience possible. After multiple visits, he helped us pick the perfect couch! Would definitely go back!

Cole at exit 7 in Bristol va was great

I can not say enough about how informative Steven was at Ashley HomeStore. He answered all of our questions and helped show all options, even ones I didn't know existed. He is a very professional and genuine person. Thanks again Steven for all you did to help me and my mom. We will return.