Ashley Store | Chesapeake, VA 23320

Austin was very patient with us as we strolled the store and look at different options. We actually came back with our youngest son to look at bedrooms set before making our total purchase. He also actively found as many discounts as he could which was greatly appreciated.

Michael was very thorough and helpful throughout the whole process.

Erika helped me out and she is amazing. I was looking at other places like Grand Furniture and Bobs discount furniture and nothing really stood out. However, when i came in to Ashley Furniture i found the perfect table and ended up buying it. Erika was very quick and efficient. I’m definitely coming back here. The manager Andy was super friendly and all in all very welcoming. Will be coming back here :)

Had a great experience. Erica helped both my sister and I find everything we needed. We felt very welcomed and comfortable. Will definitely come back.

Jasmine was such a great help!

Jasmine was very helpful and polite.

Jasmine was great!

Timothy Lewis was very professional and helped us pick the perfect dining room table for our home. He was absolutely perfect from the greeting to the purchase. Highly recommend Timothy Lewis for top-notch customer service! Thank you!

Emma was great!! Very informative, responsive and helpful!!! ⭐️⭐️⭐️⭐️⭐️

I had a wonderful experience with Ashley. I was serviced by Ty Grant and he had amazing customer services and helped very well with my purchase.

Ty, excellent customer service.

Patricia was amazing. She was very low pressure and patient while we looked at a lot of choices. She was very knowledgeable about the couches I was looking at and answered all of my questions without hesitation. Her supervisor, Adam, worked with us to keep us on budget which I very much appreciated since we are heading into the holidays. I'm very pleased with my experience and will definitely be back in the future.

Mike was a huge help with assisting us and getting us the best deals!

Tes gave us great service and was extremely helpful in helping us navigate the order and delivery process.

Michael was really nice and helpful!

I worked with Tyvon and the manager Adam, and they were both amazing. The level of customer service provided was upstanding compared to the level of customer service I received in the local market bob’s was by far the worst experience ever

Austin was very helpful with my furniture purchase. He was thorough and ensured my needs were heard and taken care of. The entire Ashley team in Chesapeake was friendly and helpful! Highly recommend this location!

Ms. Patricia was a huge help! Very friendly and helpful!

Micheal was literally the best!!!! I almost brought the whole store with the great deals he offered 😅.. no seriously super helpful! Relatable! Professional! If I could give him a 10star I would! Ask for him when you come to ashleys

Mr. Shawn Ruffin was very patient and knowledgeable of all the items that is displayed. I would recommend him to anyone for all furniture needs and wants.

Austin was great. Very precise and well informed. He gave us the best customer service.

Excellent customer service by Tes!

Erika was tremendously helpful and they price matched to their website without batting an eye. The clerks were patient with us goofing about and trying out every seat, and we enjoyed our time in the store. There is an expensive inventory on-site, along with stations throughout the store to view other inventory not present.

My husband and I set out to purchase a new mattress and planned on visiting many stores. When we walked into Ashley, Ty greeted us. He was very knowledgeable and was able to answer all of our questions (and we had a lot of them lol) with ease and wasnt salesman pushy either. He was patient and did his best to give us the best deal available. Thank you Ty and Adam!

He worked hard to find us the best deal and pieces that we wanted!

Friendly. Greeted at door. Assisted by Mr. Italy (DiCicco). Resulted in a sale and next day delivery. Thank you.

Jasmine was amazing. She helped me find a bedroom set for my daughter. She was very helpful.

Austin was great to deal with

Mr Leon Sampson was outstanding. He was very patient with me and made sure I was well taken care of. I highly recommend you coming to see him for your furniture needs.

I had a good experience with Michael and Tim helping me with a purchase of an adjustable bed with lumbar support, temperpedic mattress and a chair recliner also with lumbar support. Spent a good 2.5 hours looking through the various options. I wasnt rushed and recommend when looking at the beds to go back and forth between the various mattresses, they will all seem comfortable when you first lay down. Spend a good 10 minutes or more on each mattress shifting your hips in different positions as you may in your current bed; remember you're going to be on the mattress for the next ten plus years. I'm hoping this new setup will help with the pain I been waking up to for the past year.

MICHAEL IS AMAZING!!! Top tier, deserves a raise, especially for the speedy delivery set up!

First time buyer Erica was very helpful and made the process very easy

Erica was fantastic in helping us choose the perfect furniture for our new sunroom!

Michael was patient with us and quick to complete the paperwork.

Austin was helpful, knowledgeable and extremely patient. He allow me to search through the store with overcrowding me and I left with a purchase and no outstanding questions.

very helpful kind workers

Shawn was very professional and welcoming. He made the process very smooth

Erica and Adam are super awesome! Made for a great shopping experience. We will definitely be back.

Shawn was nice and helpful

Patricia Watters

Patricia Watters

Leon was positively wonderful to work with and helped us pick out the perfect sofa to safely enjoy with our Golden Retriever. We just got it yesterday and it is a beautiful addition to our home! And most importantly, Honey (our pup) loves it 😉 Thank you Leon and Ashley! (Larce Performance Fabric Sectional)

Timothy was an awesome salesman. He went above and beyond to ensure I got what I wanted. I also liked that he wasn't a pushy salesperson. That's what made me purchase today. Ask for him when you visit!

Jasmine was great. She answered all my questions.

Tes was great!

Emma was great!

Austin was a great help.

Tes and Tim were so helpful in assisting my boyfriend and I in purchasing new sets for our apartment and gave amazing discounts!!!!!

Patricia Watters was great! Appreciate her service and sold me my new couch. Thank you!

As we all know furniture shopping is stressful but Diane was absolutely amazing. She was patient and kind and extremely helpful. Her knowledge in interior design and explaining in detail the pieces. We were looking around for 2 days for the right sectional and she as dedicated in helping us find the best one for us. Never pushy once! She made our experience a great one! We will be back because of her! If you are looking for furniture that matches your aesthetic please go see Diane!

Adam and Emma was amazing!!!

“I had an amazing experience at Ashley Furniture thanks to Ty, Adam, and Robin. From the moment I walked in, they went above and beyond to provide exceptional customer service. They were knowledgeable, friendly, and truly made me feel like a valued customer. Not only did they help me find exactly what I was looking for, but they also worked with me to offer some great discounts that fit my budget. Their professionalism and attention to detail made the entire process smooth and enjoyable. I highly recommend Ashley Furniture, especially if you have the chance to work with this fantastic team!

Jasmine was great at Ashley tonight! So thankful for her help buying our new couch.

Jasmine made our experience simple, easy, and stress-free!!! Would recommend coming in and asking for Jasmine.

Tes was amazing !!! very great customer service and worked with me through the pricing . he also let me know all my options and was very kind and full of energy . i highly recommend this location !

Austin was a great sales associate and very knowledgeable.

Excellent service from Timothy Lewis! Highly recommend!

Thank you Austin and Adam. I had a lot of questions, great customer service! Kelly

Jasmine, our sales associate, was very friendly and provided great information on the furniture sold here. She gave us peace of mind that Ashley Furniture sells quality pieces. We were unsure at first, but after sitting on the furniture we believe we bought a comfy and durable sectional. Thanks Jasmine for a great shopping experience and highly recommend Ashley Furniture

Jasmine M. was very friendly, knowledgeable, and patient with all of our questions. Had a good experience!

Patricia Watters was such a pleasure to work with. She was friendly as soon as she saw us walk in and assisted us throughout the whole process of purchasing a couch. We were deciding between two couches and she was patient and knowledgeable while we decided. Thanks Patricia!

Austin was very helpful in every way.

Austin was a great sales advisor, was very attentive and informative! We greatly appreciate his help

Michael Diccico was GREAT to work with—he took the time to find exactly the furniture we wanted in stock and at our price point!

Diane Steen helped us with our entire purchase and was absolutely amazing!!

Diane was outstanding with everything. Outstanding customer service.

Fantastic customer service. Diane Steen was fantastic and helped us with all put needs.

Mike was great! Huge help. We appreciate how hard he worked to get us a great deal.

Diane was wonderful and helped us find the perfect sofa and made the experience seamless.

ERIN WAS AWESOME SHE GREETED ME AS SOON AS I WALKED IN THE OUTLET POINTED ME IN THE RIGHT DIRECTION AND THEN DIANE HELPED ME FINISH WITH MY FURNITURE SHE DEFINITELY WAS VERY KNOWLEDGEABLE AND A GREAT HELP ..... I WILL BE TELLING ALL MY FAMILY ABOUT ASHLEY....

Do yourself a favor and do NOT purchase the warranty through them , it is not through them even though they may say it is, its through a 3rd party. The warranty is a complete SCAM, it is like pulling teeth to get ANYWHERE with them and they will do anything to avoid repairing your furnature or even sending someone out to look at it. One year old recliner should not have died already

Mrs. Patricia was extremely patient with me for three weeks helping me purchase my furniture. Her patience & dedication to her job is absolutely amazing. She even came in on her off day to help Me complete my purchase & stayed with me till the last signature. I truly appreciate everything she did for me. I 100% recommend her if you need furniture. Thank you Mrs. Patricia! You’re the best!

Austin was amazing. He went above and beyond to help my sister get a power lift recliner at a great price. He was informative, kind and so helpful. We greatly appreciate his help and expertise. Thank you Austin M.

We had THE BEST experience. Everyone was so helpful and there were so many great options. We found our dream furniture and mattress!

Walk the store with Diane, was very impressed with her knowledge of the furniture.

Go see Erin!!!

Go see Diane!! She's amazing!!

I was more than pleased with my visit and overall purchase from Ashley's. Ty assisted me; he was very patient and accommodating. He worked with me to ensure I received the best deal. I appreciate the excellent customer service. 5 stars aren't nearly enough for Ty and Cam! Thanks again.

Jasmine was a lot of help and very friendly!

Tim was amazing and went out of his way to ensure we absolutely loved our new couch, he went as far as walking us to another Ashley store to make sure we got what we wanted. Surpurb customer service.

Patricia and Dee were so helpful and patient with me. Ended up with two beautiful rooms of furniture.

Michael was absolutely amazing. Great hospitality and friendliness. Michael made sure that we got everything we needed for my parents new home.. We will definitely be doing business again

Jasmine M. - Outstanding customer sevice! Friendly and knowledgeable!

Jasmine was the best person for my family to associate with and purchase from. Thanks Ashley.

Jasmine McIver was very helpful and guided us through the main and outlet store. She was very knowledgeable and friendly.

Our experience was wonderful and Austin Malcolm was extremely knowledgeable and very very helpful

Ms. Patricia was very kind and helpful!!

Visited 3 times before making our purchase. Each time was greeted and treated exceptionally. Diane was super helpful and not pushy. Will come back!

Diane was very professional, helpful, and knowledgeable about the furniture we were wanting. Made my girlfriend and i feel very comfortable and safe about what we were choosing and helped pick out matching furniture as well, we are very thankful to have been helped by her.

Jasmin - On point. Great job. Good experience.

Jasmine was really nice and attentive, she took care of us. I definitely recommend her if you’re shopping at Ashley Furniture

Michael was an outstanding salesman! He knew exactly what we were looking for, showed us options and gave us space to talk and look around the store. He was so professional, knowledgeable and made us feel like we were the most important customer. He worked to get us the best deals possible and followed up afterwards. Highly recommend the Greenbrier store and Michael as a salesman! Excellent customer service!

Tiara in the office was amazing very helpful and knowledgeable made my checking out experience great

Worked with Diane and she was awesome! We purchased a new sectional, rug, and coffee table with her help. She has very good style & didn’t hesitate to move end tables & coffee tables across the store with me to see how they would look with our sectional & rug! Hopefully her value is recognized and rewarded!

Diane was wonderful! She’s the reason we purchased with Ashley’s furniture!

Excellent experience buying our dining room furniture. Austin was wonderful!

Ms. Dee was the best help . Got a mattress for a good price & bed set ! Thank you so much.

Jasmine’s and Mike D had the greatest customer service was awesome. She should be a manager.

Absolutely amazing sales person and did not push or rush. Thank you so much Jasmine!

Tes and Leon provide excellent customer care!

Tess was great!

Patricia approached us and was very helpful, friendly, and attentive. She had a great attitude and approach that felt genuine.

Mrs. Jasmine what great sale lady. Recommend store and sale lady

Patricia Watters the best in the building highly recommend her with anything you need.

Mike D was amazing!

Came in today looking for a sofa, Mike D helped us during our time in store. Gave us great customer service and plenty of space to browse all the options

Mike D was phenomenal. Great service.

Tes was wonderful and helped me find exactly what I wanted and needed!

Very helpful with durable fabric request and inventory availability. Will be back to deal with Shawn again!!

Shawn was amazing and showed us many options so we didn't settle

Tes was AMAZING and very helpful with our purchases.

Not only did Tes have a great suit, he was extremely helpful while giving my husband and I the space we needed to look and see what we wanted. He answered all of our questions and had a great personality. Can’t wait to have our new bedroom set.

We went into Ashley’s during Labor Day Weekend, and Jasmine helped us pick out our Living Room sectional. She was very helpful, friendly,and patient with us as we walked around the store. She answered all of our questions in details and gave recommendations. We enjoyed Jasmine service while shopping with Ashley’s.

Austin did an excellent job with helping us select our newest furniture for Our home. Thank you Austin!

My husband and I came in during Ashley’s Labor Day sale. We needed furniture for several rooms in our soon to be built home. Ty Grant was our sales person. He was so helpful, friendly and patient. It made the whole experience totally worth the visit. He’s a keeper. Thank you Ty.

De was amazing, informative, and so cheerful. If we ever need anymore furniture we will definitely seek her out!

Jasmine did a great job helping us select a furniture set. Jasmine was very friendly. Mike

Jazmine was excellent to work with. Very knowledgeable and friendly. Perfect level of attentiveness. Around for questions but allowed us to shop without pressure.

Mr. Tess and Mr. Leon was exceptionally on point working me on the assistance with my bedding and den furniture. He patiently took the time with us.

The salesperson MR. Tess was great with our purchase today. We came in for new bedding. And also purchased front room furniture. Awesome salesman. I would recommend him to other people I know.

Tes was our salesman during the visit. He was very professional and knowledgeable about all the bedroom sets that we asked about. Thanks Tes!

Mike D was great. Friendly, knowledgeable and not overly pushy! Thanks Mike.

Austin was helpful very friendly and listened to what I needed

Misty and Tes were absolutely outstanding!!!!!!!!

Mike D provided literally angelic level service. He was friendly, knowledgeable, blew our minds with the level of discounts he was able to offer. We will for sure shoot any business we know his way. Thanks dude!

Misty was a great help and very patient with us while we searched for our new sofa. Definitely will return!

Jasmine was awesome. If it wasn’t for her my friend would’ve walked out without the couch of his dreams.

Jasmine was helpful and pleasant. No pressure selling. Bought what I was looking for. Thank you. Didn't take an hour for approval. Thank you again

Michael Dicicco was great, knowledgeable and personable. Would buy from him again.

I came to look and with smart ideas and a good salesman I found what my husband wanted fir his room Thank you Austin.

Austin was great and attentive. He helped us find a living room set and got us a great deal!

Shawn has helped me out buying furniture for my new apartment and has made the process so easy and enjoyable! He was extremely helpful, knowledgeable, and friendly. Go to Shawn for all of your furniture needs!

Ty Grant was amazing to work with

Jasmine was fantastic , she was quick and able to work through some quirks with the signs on the table I wanted , she was great and I very much appreciated her help and the experience I had.

Jaz was amazing 10/10 I do recommend

Jasmine was aweaome

I changed my mind about a desk previously purchased but not delivered. Jasmine helped me find one that works much better. Jasmine is knowledgeable, professional and a pleasure to work with.

Great experience. Jasmine made me feel at home. And helped me find the best deals and options that fit my budget. 10 out of 10 !!!! Great customer service!!!!

Great customer service ! Ty Grant

Austin helped me pick the best couch for our family wasn’t pushy and didn’t try and up sell us for things we didn’t need 10/10 for Austin!

Jasmine was excellent! Helpful, professional and got us a good deal!

Shawn was great to work with! He was very knowledgeable about all the products, and was able to find exactly what we were looking for.

Shawn was awesome! He wasn’t pushy or overbearing at all. He showed us options and let us decide, but was there to answer all questions! We found exactly what we were looking for, and couldn’t be happier with our experience working with Shawn

Austin was very helpful, patient, and professional.

Jack H was excellent ! Very smooth transaction and very knowledgeable! Thank you very much!

I work with Ty Grant today and the experience was amazing he’s very knowledgeable about the furniture and mattresses and was very patient. Came in for a living room set, left with a mattress and sofa and loveseat he gives me a spectacular deal for everything!! If you need any furniture ask for Ty Grant.

Misty was very helpful with the purchase of multiple love seats. Very prompt to follow up and answered all my questions.

Tyvon Grant was amazing! He went above and beyond to make sure that my needs were met! He was extremely helpful by showing me all the different type of materials they use and which material he recommended. He clearly knew what he was doing, I would recommend working with him if you have the chance.

Tes was our sales person and he was absolutely phenomenal!!! Took his time to explain the differences in furniture to ensure we got exactly what we needed. We will be back!!

Ty Grant helped me and my family find the set I was looking for. He was very knowledgeable and professional. I would recommend him if you’re looking for any type of furniture. He’s great!!

Tes and Misty were amazing in helping my husband and I look for and find our new mattress and bed frame! They were extremely friendly and very helpful with all of the information and process of buying. Definitely want to come back to buy more from them!

Today I had the opportunity to meet Ms. Jasmine who was my sale representative . Being a picky or undecided Individual, MsJasmine was so patient , so professional and very resourceful. Ashely furniture has a variety of product even if I had an idea on what I want, I still needed help to pick the right one . Ms. Jasmine definitely knows how to lead customer to reach satisfaction in their purchase .Thanks again

Jasmine was great!

Misty @ Ashley’s Furniture has been so helpful in finding us beautiful furniture at great deals! We just bought a home and it’s been very stressful trying to get everything furnished. She’s been an amazing help and she’s able to text me regarding my orders and even future shopping orders. I highly recommend her! Thank you again Misty!!

Great experience. Sales representative, Jack was very knowledgeable about the furniture I was looking for and pleasant. I will return in the future.

Jasmine was awesome. She was patient and got me out quickly. Go Capricorns?

Shawn was amazing! Very helpful! He gave us the perfect amount of attention and the right amount of space to browse and make some decisions. We will definitely be coming back to work with Shawn and will be recommending him to our friends for their future purchases!

Hit up Michael Di Cicco he got me an insane mattress and adjustable base and an amazing bed set 5 star service from a true pro. Thanks Mike!

Shawn was absolutely phenomenal, if I could give 6 stars…I would. Great customer service and personable guy. A definite asset to your company.

Patricia Watters and Adam beaber very great and outstanding personalities and go above and beyond to make there customers happy and help in anyway possible!!! I highly recommend them!!

Jasmine was a wonderful sales associate! Very helpful and not pushy at all. !!

Great experience with Dee! Very attentive and ensured we were taken care of!

Shawn was very helpful and personable. He helped me find a good fit and informed me of my options. Thank you

Amazing service with Tamia and Tes found an affordable mattress!

Walked in to Ashley looking for a sofa and loveseat. Mike D helped us out first by simply telling us where the different styles were in the store, then gave us the space and time to look at and sit on the different floor models. When we had questions Mike D was very knowledgeable, professional, and helpful. Ended up getting the most comfortable set with world class. Thanks again!

I came in to purchase a living room set and coffee table and end tables. Tamia has helped me tremendously throughout the process. So thankful to have had her as a salesperson.

Cape in with little time to find a saga and these guys saved the day. Great survive and prices

Jasmine has been extremely helpful, professional and knowledgeable about the items we purchased. As we open the door to the store she was very welcoming and friendly, she has made this extensively large purchase so much smoother than anticipated.

Michael DiCicco made our experience super welcoming, fast and easy! We came in looking for a couch for our new place. He made sure to ask about the ones we liked and gave tips about each, still giving us space to shop around. 10/10 experience! Highly recommend this store and ask for Michael when you come in!!

We had great service and Miguel was not too pushy like most salespeople. He explained questions and took his time to make sure we felt comfortable when we left.

Worked with Michael Dicicco to purchased my granddaughters bunkbeds and mattress. He was great to work with right on time gave me great sales incentive and was very professional. Would definitely come back to see him again. It would definitely visit Ashley’s again. This would be probably the fourth time I bought furniture from Ashley‘s always very pleased.

Mike D is the bomb hooked me up I was in and out in less then an hour!! I would come back and deal with him everytime!

Ms.Dee (Cecilia Stenson), was extremely professional, kind and helpful with our purchase of our sectional today. Would definitely go to Ms. Dee again for additional furniture purchases in the future!

Shawn was very helpful with getting me approved and getting my new couch ordered for me. Thank you for all your help!

Tamia was amazing!!! She was so helpful and we are so happy to find everything we were looking for :) thank you so much! I also had help from Jack and he was very kind and helpful too!

Jasmine Mciver was awesome. Very professional and personable. 5* service. - E. Rice

No pressure, easy buying, explained everything well. Will definitely come back and recommend this store

Austin was amazing. He helped us and didn’t pressure us into anything. Highly recommend him

We had a great experience today working with Jasmine at Ashley Furniture. We just bought a new house and we told her what we were interested in and she knew exactly what we were looking for. Truly the best experience we have had furniture shopping!!

Big thank you to Mike for assisting with my furniture selections. He was very knowledgeable with Ashley's product details. He was professional and most importantly, very patient with me. He gave me space when it was needed and was available when I was ready. It also helped that he was personable so it made the communication very easy. I would definitely recommend Mike as your "go to" salesperson!

Poor customer service and management was horrible. Lady at front desk amazing

We received EXCELLENT assistance from our salesman Mr. Tesla Dawes with the selection of our furniture and Tempur Pedic mattress. He was simply awesome. God bless him.

De was very polite and professional in asissiting with a purchase of a wonderful piece of furniture.

Mike D. Great job helping us pick out furniture for our new home. You really help with everything. Had a lot of patience with our ideas, putting the house together. Thank You.

Upon arrival Jasmine greeted us with her warming and kind personality. We told her exactly it was we needed and she guided us in the right direction but also giving us respected space and not being an overbearing salesperson. Not only was she our salesperson, she was also our interior designer. We purchased a brand new home and needed to fill the main areas with brand new furniture. I brought photos of the interior of our home and she helped us choose the right furniture to fit the home just perfectly. We cannot wait to get our delivery. I 100% recommend Jasmine as your trusted saleswoman.

Jasmine was so wonderful, very professional, and made our experience the best that it could be! Her inside on interior design helped us out so much with picking out furniture that would accommodate our home.

Wonderful customer service. Ask for Tes he was so helpful.

Tes was great! Answered all my questions with great enthusiasm!

Shawn Ruffin was absolutely fantastic. He was wonderful to work with.

Patricia was very helpful and was very knowledgeable! Will definitely shop again

Mike was super helpful. Furniture shopping is the least fun thing out there, but because of Mikes good attitude and salesmanship acumen it was pretty fun. Walked out with a new couch, chair and a few other pieces. Thanks Mike.

Austin Malzow was very helpful when picking out bedroom furniture and matched the price when we found a cheaper listing online. He was very concise and didn’t try to upsell or pull any salesman tricks.

Micheal was AWESOME

Wonderful experience…. If you are looking for furniture look no further. Ask for Ty, he was exceptional! Answered all our questions and wasn’t pushy…

Love De. She was awesome!!! Great place!!

De is the best

Austin was a huge help in the purchase of our furniture as well as mattress. He was extremely knowledgeable in all areas and was able to answer all of the questions that we had.

Mike D was a good dude. I bought a couch in 5 minutes flat.

We had a great experience with Mike D. today! He was able to get us a great deal on the couch we found and loved.

Patricia was excellent! Great service! Couldn’t have asked for a better experience at Ashley Furniture! Thanks so much!

Jasmine was amazing! She’s very patient and really seemed to care that I was very happy with my purchase.

Great experience with Jasmine today! Thanks so much for your help!

I called customer service which connected me with a sales rep named Jasmine McIver who swiftly help me check out for a couch that I saw online. I rushed over from Suffolk to Chesapeake with only minutes to spare, and she was gentle throughout the entire process, not making me feel rushed at all. She answered all my questions and ensured that I was getting the best deal possible, which is what I value in a sales rep. I will be back to do business to get more furniture for My New Home 🏡. Thanks, Ashley Store - Chesapeake!

Jasmine was very helpful in assisting us with finding the perfect couch.

Jasmin was super friendly, helpful ,,& very knowledgeable! She was great to work with!😊

I finally got my dream couch all thanks to jasmine!! Great customer service!

HeyJasmine! She gave great service and customer service. Accommodated great references and explained everything within purchase. Thank you!

Mick D. has been a big help to me in buying multiple pieces of furniture in the last 3 months. I appreciate his time and his professional in helping me accomplish the task.

Patricia Waters and the manager Adam Beaber did a fantastic job assisting us with the furniture purchase. We will definitely refer others to Ashley’s Furniture in Chesapeake, VA.

Such a pleasant interaction with Michael D. today. Gratitude for your patience with me.

Jasmine was very helpful in helping me find what I was looking for. Thank you for the advice and advice!!

Great customer service from De at Ashley Furniture!

Micheal was really good and funny . I like him and will be back soon.

Mike was super helpful

Michael was great. He was helpful and got us in and out quickly.

Ms De Stenson was remarkable in assisting me with my new purchase. I am very satisfied with her service! Go Ms. De, YOU ROCK!

Terrible. Added my daughter to my acct. she bought furniture and the next morning, they wouldn’t let her dad pick it up when he showed up because they said she signed a middle initial on one of her signatures. So Michael said she’d have to pack up her babies annd come anll way back there to resign so I ended up having to drive up there and sign it. Terrible service. Never ever will I come here. Ever. Ever. Michael was also wrong because they kept me 25 minutes, redoing all of the paperwork as if I was buying it again and paying the money down. I’m a night nurse and so it was a huge dilemma for me to drive all the way up there with no sleep. I’m waiting on a manager to call me because I’m very very upset. This is terribly absurd That everything was signed and they were told everything was good and the deal was Never. Then took over 20 minutes to redo paperwork in my name.

Michael Dicicco was the absolute best! No pressure sales! He answered all my questions and made the furniture buying experience very pleasant ! We will always call Michael first when me or my family need new furniture

Michael Di cicco was great. He is very friendly and knowledgeable.

Micheal was awesome, helped me find everything i needed and extremely patient .

Jasmine was Proffesional, attentive to detail, and just a sweet young lady. I will definitely use her for every purchase.

Jasmine greeted immediately but allowed us space to search for the chair we wanted. Very helpful and informative

Jack was amazing to work with. I’ll definitely come back here to work with him!

Jasmine at the Chesapeake, Virginia home store helped us find a leather sectional after providing us with many options. Helped us with with 100% satisfaction and friendliness. 10/10 will return and ask for her personally.

Jasmine at the Chesapeake, VA Ashley Home Store made our purchase easy, quick, and enjoyable! She was very polite, professional, and knowledgeable. Thank you for your help, Jasmine!

Jasmine, great customer service, very proficient, and professional. I will be sure to see her for my future decoration/ furniture ideas and needs.

Overall great experience with Alex. He gave us plenty of time to browse without being intrusive! Very helpful in answering any questions and not being too pushy while we made our decisions.

Alex was awesome! He was super knowledgeable and went out of his way to make sure we were getting the best deals. He honored the online price and was very transparent with taxes and fees. Thank you so much Alex, we’ll be back for our future furniture needs!

Thank you Jasmine for helping me and my son buy our dining table. She was so friendly and helpful.

Lyon Sampson is the best! Made our transaction fast and easy! Love doing business with him!

Same store as Grand Furniture EXACTLY!! Same furniture available in each. The cost is a tad higher at Ashley. Store was clean and friendly. Delivery so far was ok and this concludes the positive. Now for the not so nice. They claim they have no interest ( this is more or less a lie ). They claim no interest but then they tack on 5% a year for death or loss fees. To me that is another way of saying interest. To each their own but you were warned. I am thinking furniture stores should be handled the same as used car sales.

I did business with Shawn, he made the deal very easy for me and provided great recommendations.

Alex was very helpful and informative ! Also is very patient with us while we were there.

Amazing help with what we needed and were looking for. Definitely recommend De Stenson to go above and beyond to help you find whatever you’re looking for

De was amazing to work with, and super helpful. Will definitely come back for future furniture needs!

Dee was great!

Jasmine was great!!!

Jasmine at Greenbrier was phenomenal. She was professional, knowledgeable and patient. It was our pleasure finalizing our purchase with her.

Jasmin was amazing. Very helpful. Took the time to answers questions and shows options regarding the purchase. Jasmin was also very pleasant to work with and sweet. I really appreciate her service and attentiveness.

Jasmine had a great sense of humor and helped us find the right couch to fit our needs.

Austin was great!! I really appreciated his assistance!

Michael D was great. Thank you

Jasmine was so helpfull, professional and met all my needs. I will definitely be back just to buy from her for my future furniture!

Mike D was amazing, 2nd time we bought furniture with Mike and it's always a smooth process.

Patricia was perfect! She was so friendly and helpful! She gave us plenty of space to browse and was quickly available when we needed her. The perfect furniture buying experience. Easy, quick, personable and affordable!!

Michael D. he was a great sales rep. He was very knowledgeable and made sure we saw everything we needed to as he moved furniture to assist us matching our color schemes. He even helped keep our kids company! He’s highly recommended!

Austin was amazingly patient, knowledgeable and informative! We were surprised at how easy it was to furnish our new condo!

Alex was fantastic! He was patient when I first got there, gave me space when I needed it and was patient when narrowing down my selection! And is great with kids! Appreciate you Alex!

Austin was great and we love our new furniture set

Sasha and Michael were great! Very professional and knowledgeable.

Micheal was awesome!!!

Tes was patient, knowledgeable, and kind to me when I visited today! He walked us through multiple scenarios to see how we could get the best price on our new furniture. Thanks again and I hope you win!!

Great service, helped me find the perfect sectional. Thanks, Michael

Austin was extremely helpful and knowledgeable! Best part is he let us shop around and answered our questions throughly when we were done browsing!!!

Mr. Tyvon I truly enjoyed my visit today. I shop for weeks online and in-store. Tyvon was very helpful and knowledgeable of every item Ive been looking for. He gave me space and option. Tyvon gained the trust of my husband and I. I’ll be back. Thank you Tyvon!

We had a wonderful experience with Tes! Very profession, full of knowledge and insight!

Just got helped by Austin Malzow getting furniture for a place I recently purchased! Austin listened to what I was requesting and found the right pieces for me! The team was very courteous and I see myself doing repeat business for my furniture needs in the future!

Ty was amazing!!!! Great customer service best experience

Outstanding experience. De Stenson was very helpful and knowledgeable. We were quite pleased with Ashley Furniture.

Alex gave great service, friendly, very knowledgeable

Alex was straight forward and honest about the sofa we purchased, which was the Lindyn. He was not overbearing and allowed us space and time to maneuver the store. He was educated about the store merchandise and policy. He even gave us an extra discount. We’ve been to 3 furniture stores prior to this purchase and were not completely satisfied, so we kept looking. Now here we are. Thank you Alex.

Jasmine and Michael at the Greenbrier Chesapeake, VA Ashley store were extremely helpful with us finding and purchasing the furniture we needed for our new home. Excellent service and I would work with them again.

Alex was amazing, very professional and knowledgeable. He showed asked what we were looking for and found us exactly what we wanted. He listened to mine and my husband's likes and made them a reality.

Jasmine M was the best help with picking out our new furniture!!!

Jasmine did Great!!! Smooth!!!

Austin was great! and was very patient.

Jasmine crushing it! Thank you

Mike, Ebony, and Robin were AWESOME

Jasmine is a rockstart! My wife and I were looking for a couch to fit into our home and her knowledge of the products led us to the perfect fit!

Shawn Ruffin was awesome. Extremely professional, knowledgable. Candid and patient. Thank you so much.

De was exceptional and very informative.

Shawn Ruffin was an absolute pleasure to work with at Ashley in Chesapeake, VA!

Shawn is the best!!!! So incredibly helpful!! Edit: 3 days later I was called because Shawn didn't do his due diligence and the set I had ordered was discontinued.

Alex was phenomenal! He was so chill and not pushy at all. He helped us find exactly what we needed for our family. Let’s not forget that the prices here at Ashley are just by far unbeatable.

Jasmine Mclver's customer service, knowledge, and ability to give us a great deal on the merchandise was exceptional!! I recommend this store to anyone in the market for quality furniture, decent prices and great customer service.

Dee was amazing! From the time we walked in she answered all of our answers honestly and wasn’t just after the money. Would definitely recommend coming and asking for Dee!

Alex was great, very helpful and patient!

Alex and Adam are the best!! See Alex for sales, he helped Me get the best deal possible and Adam is the manager who helped me get an additional piece for my bed that I needed for a great deal!! A must go, one stop!!

I had a wonderful experience and our sales associate Patricia was so friendly and helpful assisting us with finding the right furniture for our new home.

She Did A Great Job, No Pressure And Got Us The Best Deals We Could Find, Thank You Patricia‼️

Michael J. Was great help for my wife and I. Assisted us in finding the perfect set and for a great price! Will be coming back in the future!

(Translated by Google) Yasmin excellent customer service very good for sale (Original) Yasmin excelente servicio al cliente muy buena en venta

Jasmine was polite kind professional not pushy she attended to our needs and made our purchase no problem.

Alex helped us tremendously! We found the perfect furniture piece for our home! Extremely satisfied. He also was very knowledgeable on the furniture and the all the details with financing.

I wanted to give props to Michael D for all his support today in helping me furnish my new home. He worked really hard to help me get the right items and walked the store with me to ensure I got great deals and felt comfortable with my purchase. It was my first time at Ashley's and I would recommend anyone to come by and see Michael for superior service!

Austin was great, worked out delivery and gave us a great deal. Will definitely be back... Thank you

Jasmine Mclver is so knowledgeable about the Tempur-Pedic mattresses and was really great at helping me find the perfect one.

Fantastic experience! Jasmine Mclver was a great help and we really enjoyed working with her!!

Alex has outstanding Customer service! He was attentive and easy to communicate with. Went out of his to help us!

De Stenson helped with our dream couch and was very attentive to our needs without making us feel pressured. This experience was phenomenal and everything was so smooth. We’re very grateful to have had her help. She’s really good at her job and with people. Incredible employee. We will be coming back here.

Michael was very patient. Listened to my needs and desires and didn’t try to force an immediate sale .ill happily return to him in the future!

I had the pleasure of working with Jasmine M.. She was nice and professional and took the time to assist me in finding the perfect furniture for our home. Thank you Jasmine for the wonderful great service.

Mike D was very helpful very funny. Come see Mike!!!!!!!

Jasmine was very knowledgeable and showed us exactly what we were looking for. We bought our daughter’s bedroom set and she loves it!

Our experience has always been lovely. Alex did an absolutely fantastic job helping us find exactly what we were looking for in a new sofa. As someone with allergies, he did a fantastic job helping us find a new sofa that accommodates my allergies. It was a truly great experience.

Alex made buyjng furniture a dream and not a nightmare! Thank you for a great experience! Top notch customer service.

Patricia was AMAZING. Attentive to our needs and wants. She got us a great deal and was beside through the whole process. Highly recommend Patricia for all your furniture needs.

Austin was very attentive and friendly.

Myself,my mother, my stepfather, and my sister were at The Greenbrier location today. Spent approximately 3 hours in the store. My sister has cerebral palsy and is in need of a great recliner. However to find a good one is hard to do so. We were greeted by a sales associate by the name of Ty. He spent the entire time with us as we were in the store, showing us all around and all the many different types of recliners. Ty was very knowledgeable on what each recliner had and what it did and what it didn't do. Things like this take more time than usual due to my sister's disability however Ty was very patient and very accommodating and very kind! Ty had a great personality, impeccable manners, and was a joy to be around considering we were in there for as many hours as we were.

I had a pleasure of doing business with the wonderful young man by the name of Ty he sold my daughter recliner and some other things in the store was so patient and kind, he knew the product, but while on the way to the bathroom I happened to see enormous pink flamingo painting in the foyer he was gracious and kind to take it off the wall and wrap it for me after spending three or four hours with all of us girls me and my daughters,.When you come in ask for ty you won't be disappointed if I could give 10 Stars I would!

Paid cash for a sectional March 23rd was told it would be in in a week maybe 2. Getting the run around for delivery and every excuse under the sun why its not even in stock! They do not sell what is available but have you wait and wait wait. Never buying another thing from here again.

Jasmine was excellent and expedient! Would recommend

Alex was fantastic, ask for him when you go in (he might be hiding in the Outlet side, worth checking for him). He took the time to listen to my needs and explained all of my options well. Zero pressure sales which was great too. Thank you!

Jasmine in the Chesapeake location took great care of us. She showed us all options available for both livingroom and bedrooms suites. She was very patient with us, and gave us prices up front so we knew exactly what we were looking at. We will definitely be back and ask for her every time!!!

Jasmine bomb dot com. Visit her.

We had a wonderful experience with Jasmine. She’s very personable and helpful. Highly recommend her if you need assistance at Ashley.

Jasmine would very welcoming when myself and my husband came into the store. I was very appreciative of that. She also assisted us in finding the perfect living room for our new home. Thank you Jasmine!

Alex was extremely helpful and professional! He not only helped with items I saw online but was very knowledgeable on other products that would match the decor of our living room. The process was simple and quick. Great job Ashley furniture and Alex!

Best shopping experience ever! Our sales associate Jasmine was outstanding. She's a winner, that's why from now own she'll be my personal furniture assistant.

Austin helped us get a great deal!

Tes was a great help and really helped me pick out the perfect couch for me and my family!

Ty was a great help to us and he was very knowledgeable. Robin was a pleasure to deal with.

Tes was amazing! Helped us without being overbearing in the process.

Alex was wonderful to work with, happy with my purchase!

Michael Dicicco helped us w a matresss and couch, he was so helpful. Walked back and forth between the Outlet and the main store. He was very low pressure, but we still did add some things at his suggestion. 10/10 would work with him again!

Alex was amazing! Ask for him!

Michael Dicicco was extremely helpful guiding us through our purchases. He was very knowledgeable about the furniture and his expertise was extremely valuable. I appreciated his approachable demeanor. We are excited for all of our furniture for our new home!

Tess was AWESOME. Definitely gave us the best price for our beautiful set. Cool guy,!

Shawn is amazing! Very huge help and I appreciate his time and help at the store. Highly recommend working with him.

Austin treated us fabulously! We were treated with respect and kindness! He was patient with us and our children. He also fought for us and got us the best discount, so much where we canceled our order at a competing store.

Austin Malzow “sold” us a set of furniture and after we bought it in full decided that the price that we bought it for was not enough. We went to the store to understand what was happening and as we discussed the issue with the manager Austin was smirking and happy that we were upset about them cancelling our order or charging us $1000 more. The manager, Adam Beaber, was not respectful or kind when we came to discuss the issue. It took him a large amount of time to even come to the front and when he did he was rude. Adam Beaber walked away while we were trying to talk to him and did not listen to our concerns. I would not buy furniture from here and I do not recommend Austin Malzow, Adam Beaber or Ashley Furniture.

Jasmine was fantastic!!!

Great experience as always

My Experience at the Ashley store in Greenbrier was Awesome, Jasmine made the buying process go so smoothly, she was very knowledgeable about the details of the furniture we purchased thank you so much for your help. If you are in the Chesapeake/Greenbrier area i strongly recommend asking for Jasmine she will get the job done.

Our sales person was Jasmine in the Greenbrier location and she was very pleasant and efficient. Customer Service was superb.

Wonderful sales experience - professional & knowledgeable Jasmine Mciver GREENBRIER LOCATION

Jasmine was excellent!!!!!!

Alex Shanfeld was AWESOME!!!!!!! So helpful and great service ! Was in and out in an hour

I called the Chesapeake Store from out of state trying to help my son, who is in the military, find a couch and have it delivered on a certain day. I had the pleasure of speaking with Jasper who went above and beyond to help me. I was frustrated starting this process and Jasper turned the whole situation around and helped me find a sofa, chair, and ottoman and helped me to make sure that it would be delivered within a certain time frame. Thank you Jasper for genuinely helping this mom out. I appreciate all your time and effort. You are an absolute asset to Ashley. Thank you again!

Shawn is amazing. If i could compare him to anyone Shawn would be the Tony Stark of Ashley’s Furniture store. He made me and my wife MyEsha FIRST Home furniture piece very easy and fun.

De Stenson was so amazing and accommodating!

We worked with Mrs. De! She was absolutely amazing! I’ve been in sales leadership for 20+ years and she was every bit of what I expect to see in a successful saleswoman. This 5 stars is for her!

Alex was awesome and helped us find exactly what we wanted! We will definitely be coming back!

Alex at the greenbrier chesapeake location was extremely helpful and made my table selection fast and easy. He wasn't pushy or rude, 10/10 will come again!

Awesome experience.

Shawn R. was amazing!! He was incredibly patient and helped us make an amazing decision on a couch! It was a big decision and he gave us all the information we needed to make the choice! Definitely recommend coming to Shawn for your furniture needs!

Shawn R. was very knowledgeable, helpful, and patient. Made for a very good experience.

Ty Grant is awesome. Had an issue with my first order not fitting through my doorway. Went back to the store that day and he not only found a better suiting couch but was able to pull in from stock so I could pick it up today. Highly recommend this place. They have awesome outdoor furniture too!

Alex was very helpful and patient with guiding us in finding the perfect dining set. Be sure to ask for him on your next visit!!

Great selection on top quality furniture and affordable! Customer service all the way up to management is outstanding! Thanks Shawn, above and beyond!!

Patricia Watters was absolutely amazing, very helpful and friendly. Definitely recommend shopping with her.

Alex helped us today at our visit to Ashley store. He was extremely helpful and very courteous. He made our couch shopping seamless. Definitely recommend!

Finally my search for my perfect dining room table is over. Thanks Michael Jenkins for your expertise and patience. See you in two weeks when I come for my two swivel chairs

Alex was super helpful with our purchase! Extremely knowledgeable and kind

The customer service Jasmine provided was excellent, characterized by helpfulness, approachability, pleasantness, and extensive knowledge.

Absolutely loved the deals and service. Our sales lady De was amazing! Thanks for everything!

Alex and Tavana were super helpful. They made the entire process very easy and enjoyable. I highly recommend this store.

Patricia is great to work with while I am moving to the area

Austin was wonderful! Very helpful, professional and not pushy!

Tes was fantastic! Gave us information that we needed but also gave us our space, didn’t make us feel like we were being watched but did check in occasionally. Super friendly and not at all pushy. Thank you!

Michael Dicicco was great and helped me find the sofa!

Thanks Michael J. for helping us find the perfect sleeper sofa for our loft!

Jasmine was amazing to work with! She answered all our questions and made sure we walked out with the best furniture for our new home.

We had a great shopping experience with Michael Dicicco! Michael assisted us with pricing issues within minutes, very personable, kept in communication with us and accommodating with his schedule. We would definitely work with Michael again and refer our friends to him as well.

Excellent service, made me feel great about my purchase. Michael Dicicco

Once again De Stenson’s expertise was invaluable. She was patient and helpful with our decisions. Thank you, De!!!

Alex was outstanding!! He helped us out with all the information, financing, warranty and didn’t make us feel pressured. I would feel very comfortable asking for his help in the future. I’d recommend him to all of our friends and family!

Neil Walter's was absolutely awesome. Very professional and helpful.

Jasmine was great to work with and took care of us with online pricing as well!!

We called the store and she looked up the furniture for us. When we can in Jasmine was very sweet, helpful, and knowledgeable. She made the whole process easy and quick!

Jasmine Mclver’s was very polite and helpful. Really appreciated her.

Austin was super helpful and narrowed down our options to exactly what we were looking for. We ended up purchasing a sectional in the same day we started looking. My boyfriend and I usually dread furniture shopping but he wasn’t overbearing and was friendly and understanding of what we wanted. Great experience!

Thank you for helping us today, Leon. Very informative and helpful with making decisions!

Excellent and smooth experience with Patricia Watters!

Tes Dawes was an amazing salesman. He was really helpful choosing our new bedroom suite and a new dining room table. Will definitely come back and request him.

Alex was awesome with helping us find a couch!

Shawn was Awsome showed us everything we wanted to see and very knowledgeable. No pressuring just wanted us to be happy with our purchases. All the staff was pleasant and helpful. Highly recommended!

Michael D was able to help me pick out some dining room chairs to match a table I already owned. He was able to get me the best deal and even give me a discount on two tempur pedic pillows!

Micheal was awesome! He was energetic, knowledgeable and most of all, he listened to us and found exactly what we wanted. He was fun to shop and purchase with.

Tess was awesome! Helped us get a new bedroom set quickly, and was very friendly and professional!

Shawn was excellent and good customer service!!!

Tess was amazing

Shawn Ruffin is the best (sales)PERSON! We have purchased most of our home furniture from him and he continues to be THE most professional, friendly and informative human being. We love Shawn!!

Alex made it an overall easy experience. Highly recommend.

Michael D. was very personable and also knowledgeable about the items we were shopping for.

Awesome experience! Michael Dicicco was our salesman and he was wonderful!

Michael Diciccio was very knowledgeable and helpful. Took me to the other store, about a block up, to help me find what I needed. Great customer service all around.

Alex Shanfeld was great at helping pick a sofa I love!

Michael Dicicco was a awesome Salesman he went above and beyond helping with our purchase, we said we needed to furnish my son house and he went work on it. We are from Texas and I was very pleased

Alex was fantastic. He let us take our time to get exactly what we wanted. He made this our best furniture purchasing experience ever! Highly recommend!!!

Jasmine was so polite, personable and professional. I love shopping at Ashley Homestore!

Very nice a good sale person

Ed was very helpful and patient. Would definitely buy from again.

Very knowlegdable, not pushy, very nice. Smooth purchase

First time shopping here, Corey was a big help and showed me multiple options within my price range and the style I liked! Definitely would come back for any furniture I want to buy in the future

Thank you Mike Dicicco! This was the best furniture buying experience I have ever had! After 2 years of looking, and 2 years since moving into a newly brand new built home we felt we did not want to jump into any large purchase until we knew it was something we really would want. So First my husband came in a couple days ago to look and narrow down some furniture after I went to another store to do the same. Then we met up to compare . Mike was thorough, patient and professional in every way. We felt heard, listened to and felt his sales approach was honest open and transparent having the ability to answer our questions with everything we threw his way. We changed our mind and almost changed the entire order even after the order was completely final and Mike didn’t even skip a beat. He paused went back to the screen showed us more numbers compared again, gave us all the options on a whole new sectional and different color options and after all that we needed up getting what we originally decided on. The sales was completed in and hour. Delivery confirmed and never felt pressured . Didn’t hurt he is a Beas Fan… Da Bears. We will be back more rooms that need a few more things. And we will only deal with Mike. Customer for life . Thank You

Jasmine was great and so helpful from start to finish

I came there a few weeks back to look at couches for my house. At the time I wasn’t ready to buy Michael DiCicco was helpful assured me that I can come back he would help me get the couch of my dreams. Now I have my couch and the experience was quick and painless. I have recommended so many people because he is the best!!

Alex was a great help today with picking out our new furniture!

De was very nice and helpful with my first sleeper purchase.

Truck #1 The delivery guys were so great! Thank you for your assistance.

Michael D was great! Really understood my needs and made the process simple! We will be back again to work with him

Thank you Shawn Ruffin

Edward Lee was an amazing help!! Thank you for being patient with us and our children!

Shawn Ruffin (Salesperson) was very friendly, knowledgeable, and professional. He showed us many options and was patient as we decided on our selection of what to purchase. Shawn was Amazing.

Michael D was wonderful to deal with! Professional & knowledgeable. We will be purchasing furniture here again in the future with Michael. He is an asset to your company.

Patricia was super helpful and very professional. We appreciate her working with us.

Ed was friendly and zero pressure. Great experience.

Michael D was great with helping us find the specific couch we were looking for

Micheal D was a great help! Great furniture selection.

Tess was the man! Found exactly what I was looking for and was very professional. 5/5

Buying experience was very easy. Alex greeted us at the front door but gave us plenty of time to browse without being intrusive! Very helpful in answering any questions we had. Overall good experience.

Great personality, super helpful

I had a working experience with Jasmine. She had to go outside to the other store to assist me with another item. I will use her in the future

Tes was amazing

Friendly, professional and courteous.

We were greeted by Tes and shown to the items we were looking at. He showed us and left us to look! Great salesman giving us time to parish the available items and we looked for him when we were ready. We prefer an unencumbered shopping experience and Tes allowed us to have what we prefer!! Thanks Tes for a job well done!!

Alex is awesome!

Michael Dicicco was absolutely amazing, his professionalism and personality was simply outstanding! Ashley has gained a customer for LIFE!

Jasmine was very thorough and knowledgeable! Great experience!

Cecilia “Dee” helped us pick out my son’s new bedroom set & got us amazing deals on new living room furniture as well. Very positive experience today

I love this store and the customer service is outstanding!! Thanks Michael D!! I’ve been to many other furniture stores but Ashley’s is always the best. Highly recommend.

Walked in Ashley Furniture to look for an alternate purchase after having a bad experience with a direct competitor. Michael Dicicco was on it as soon as we walked in. We told him what we were looking for and he pointed us in the direction then left us alone. He gave us space to look and was readily available when we had questions on pricing and availability. Customer Service was A1!

Great customer service with Michael Dicicco

Alex was the best! Friendly and helpful.

Friendly helpful faces as soon as we walked in. Many thanks to Alex for finding the perfect bedroom set for our needs!

Jasmine was awesome. Aided us in the purchase of our new couch and dining set.

Alex Shanfeld was amazing and was very helpful . We make sure I will send family to him. Job well done Alex

Dee was great to work with!

Jasmine was very helpful and wonderful to work with! She was very attentive and helped me find my perfect couch!

Michael Jenkins was very helpful, easy to work with & patient. He explained everything well, gave honest answers & was a joy to work with. I would request him again.

Shawn provided a wonderful experience. Easy, got me what I needed & it was hassle free. Helped when we needed it.

Shawn was amazing. He helped us find what we came to the store for. He also gave us helpful information to assist us in purchasing a new mattress (even though this was not what we were initially searching for). We appreciated his knowledge and honest feedback about the products in the store.

Mr. Dicicco is the GOAT!!! Best sell’s person in the 757 . Great job sir !!

Alex Shanfeld was super terrific. Thank you!!

Micheal Dicicco took care of us well. He was polite, helpful and knowledgeable. Micheal helped us find exactly what we were looking for. The place was clean and the other staff where kind and helpful. We left happy.

Great experience, Ms. Dee was very helpful with my purchase today.

Bought my bedroom set from Ashley years ago. I still love it. Now I want a recliner. I need a wide one because my dog likes to sit with me.

Michael was the best sales guy I’ve ever had

My family and I came in today looking for a new bed set and we got exactly what we wanted. Tes was awesome. Very helpful, personable, and knowledgeable. Highly recommend this store. It’s my second purchase of furniture within a year. You can’t beat the 12 month interest free financing!!

Great experience with Alexander Shanfeld

We bought a recliner at Ashley’s in Chesapeake and had a great experience with our sales person, Jasmine. She was very helpful and answered all our questions,

Jasmine was very helpful with me and my grandfather while we were looking for a sofa, she came right up to us and was very personable and knowledgeable and helpful in helping us pick the sofa that was perfect for us.

Had excellent service from Michael Dicicco. Checked in often and explained everything and answered all questions

Alex made our buying process so easy at Ashley! Fantastic customer service & efficient at his job! Thank you!

Alexander was great! Knowledgeable and straight to the point. He was able to address what I was looking for to fit a specific space.

Alex was phenomenal! Helped us with every question we had and helped us mix and match our new dinning room set with stools!

Great experience! Jasmine was friendly and knowledgeable. I would shop here again!

I wanted to take a minute to thank Michael Jenkins for his patience and excellent customer service. He went out of his way to make sure our shopping experience was great. He moved items clear across the store when we were unsure that the pieces would match. He even walked with us back and forth between the Outlet Store and the main store to ensure that we got exactly what we wanted. What a class act and an example of excellent customer service that is so rare in today's society. Great job, Michael. You should be recognized for your actions. Ashley Furniture is lucky to have you. We will definitely return and see him for future purchases.

Alex helped me and I had a great experience. His knowledge and expertise were top tier. I will be coming back! Thank you !

Alex S. Was a great help today! He was super informative of all pricing, availability and making sure we got the best furniture for us without being the typical pushy salesman. Ashley on crossways was very clean, full of great stock and has great sales. We will definitely be shopping here again!

Alex at Ashley store was incredibly helpful and nice. He guided me in purchasing a couch for my first home. Always willing to assist with a big smile and that killer outfit—impressive! The store is lucky to have him!

Alex was great

Went looking for recliners and left with couch and recliner. Thank you Alex S. for making furniture shopping fun.

Jasmine was great!

My rep was Shawn Ruffin he was knowledgeable and very charming and very efficient because of Shawn I am now a lifelong customer of Ashley Furniture

Tess is the best sales person who helped us find a perfect match for our new home. Five stars to Tess and Ashley furniture@

De was efficient, friendly and great help!

Michael Dicicco was wonderful! Very helpful, knowledgeable and personable. 10/10 recommend. Ask for Michael!

Tes was so helpful and got us a great price on exactly what we wanted. Process was super easy and FAST. No pressure. Excellent experience.

Michael Dicicco went above and beyond to help me and even set up an independent company to deliver my new furniture and haul away my old set. I highly recommend him!

Alex was patient, helpful, and accommodating. We appreciate your great customer service. I'm glad we came to this location. It was worth the drive.

The store was very clean and well organized. We worked with Ty on our purchase. He was very knowledgeable and great to work with.

Shawn was informative and made the big decision of purchasing a beautiful new couch for our home easy. Great furniture and service.

Corey and Ms.Robin were shining stars and really made the whole experience enjoyable! will be coming back to furnish my whole apartment

Alex was top notch with our buying experience today. Was there when we walked in the door, helped with our purchase, and helped close the deal! Definitely recommend!

Alex S. Was great absolutely such a smooth transaction didn’t even feeling like we were buying anything!!

Michael was great.

Patricia in at the greenbrier location was fabulous… I enjoyed working with her, she was super helpful and accommodating. I recommend working with her when looking to buy.

We went in looking for a couch and Michael was such a help! We browsed the main store and outlet. He had so many great recommendations and helped us find our perfect set we bought same day. A great shopping experience!! Thank you!

I just want to say that I originally went in today to just view a sofa I had purchased online… so glad I did. It was not going to work like I had planned. That’s when Alex helped me find the perfect piece (s). He is very knowledgeable and kind. He did not pressure me at all. I bought the Nex Gen sofa in Sand and the chair to match. Thank you for working with me Alex!

Shawn was fantastic!!!

Tes was amazing and upbeat. Great service!

Micheal D was very quick and really great service he really let us look and he was not pushy, clingy or aggressive

Michael D. was great!!! He was very helpful and attentive without being pushy or aggressive.

Went in knowing what couch I wanted, but Alex Shanfeld made the process fun, easy and helped with a few minor tweaks I had to do!! Will be buying a new bed next and I will definitely be going back to him. Thank you again!!

Our sales person, Patricia Waters met us at the door, unlike any other sales person I have ever met. She asked us what we were looking for and how much we wanted to spend. I have never in my entire life had a sales person. Ask me that. They are usually trying to sell you something Way out of your price range and sometimes even your taste. I appreciate this person so much. we located and purchased the item we wanted less than 30 minutes. truly amazing experience

Austin Malzow was extremely knowledgeable and helpful when I came in.

Michael Jenkins was excellent in helping us find the right furniture for our house. Extremely helpful and very precise in explaining things and was very quick to help with checking out and answering any questions with regards to the warranty offered. It was a very pleasant shopping experience!

Getting my furniture was a breeze. Paying for it was terrible. It took me over 45 minutes to get paperwork done. I was ready to leave store waiting to get paperwork done

Austin was so helpful! He never pressured any sales and he was efficient! Thank you!

Austin provided us with a great service at a great price. Furniture was tested in the showroom and was very comfortable. Cant wait until everything is delivered.

Thank you Austin for taking the time to figure out what the best sofa was to fit my needs!

Michael Di Cicco was an outstanding salesman. He gave me five star service that made me feel welcomed and valued. I will definitely return to purchase the rest of my furniture needs.

De was amazing she did not harass me. She allowed me to shop in peace, and she was very helpful when I did have questions.

Excellent friendly customer service

Corey Mills provided exceptional service! I will return in the future for all my furniture needs! Thanks Corey!

Jasmin was very helpful and very professional throughout the entire process!

Austin Malzow was very helpful in helping us decide what living room set we wanted for our home. He was very knowledgeable about what each set in the store was like with such things as firmness, and ease of sitting down and getting up. All in all, had a great experience with him and would recommend coming here for your furniture needs !

Austin M was great. He showed us several nice bedroom sets. Customer service was outstanding

Great experience with Austin!

We have purchased upwards of $30k of furniture in the last 6 months from Ashley. We only work with Ty or Shawn and they’re a pleasure to deal with. Adam, the store manager, is a completely different story. We went today to look at office furniture and asked about two chairs that were not tagged. Adam’s response was that we could not purchase the chairs and that we were specifically excluded from any further sales or discounts. Mind you I was standing next to a sign advertising a sale on the items we asked about. I requested to speak with the owner, Matt, who happened to be in the main showroom next door at the time. We walked from the Outlet to the main showroom while being followed by Adam to be told that Matt had just left. That’s an amazing coincidence. Adam’s level of unprofessionalism, immaturity and blatant discrimination has left us with no choice but to spend our money elsewhere. He is passive aggressive, off putting and generally rude in his exchanges with his staff as well. That makes for an extremely uncomfortable shopping experience. If you do choose to shop at this location, stick with Ty and Shawn as they are the only employees who have any people skills or common sense. Further, 2 of the 4 pieces of our bedroom set that were delivered last month are broken, we are missing required components from an additional bedroom set, and we’re still waiting for delivery of a couch ordered months ago. Buyer beware.

Jasmin was very professional

Jasmine was amazing! She went above and beyond to help us out!

Jasmine did a wonder job, helping find exactly what we wanted and took the extra time and care to get our needs met!

Austin was superb, knowledgeable, and polite! We will definitely recommend him to our friends and family. We will be back!!!

De Stenson is very polite and personable and provided us a pleasant experience

Mr. Leon was great I was in and out in less that 45 minutes all the staff were so friendly, I also love my couch thank you!!!

Michael D was very helpful and patient with assisting my grandmother in finding the perfect furniture for her home.

Excellent experience with Jasmine! My wife and I received the attention and care expected during our visit. Thank you!

Jasmine is very personable and good at what she does! She was very knowledgeable and a pleasure to work.with.

Jasmine was soo great to work with!

Mike was fantastic at helping us pick out both a mattress and living room set. We ending up getting the living room set that he recommended as soon as we walked through the door on day one. Thank you, Mike!

We came in twice looking for a new sectional for our living room and Jasmin helped us out both times. Great experience all around.

I had an excellent shopping experience! Jasmine was amazing to work with. Absolutely no pressure and she was extremely helpful and informative.

Huge help.

We came in and immediately Ty came and helped us. He showed the whole store and the outlet. Ty was truly willing to help us to find a dinning set and a couch. He showed the best offers to us. Definitely coming back and truly recommend Ty.

Went in today for Bedroom Furniture. Tes was our sales person, he was amazing & so helpful. I appreciate the fact he worked with me on prices & knowledge of items.

Cam was an excellent customer service agent. He gave my sister and me plenty of space to browse the showroom but also checked in to ensure we were taken care of. He was both professional and pleasant to work with. Ashley‘s furniture always has a great selection of quality items, and they often run awesome discounts that make their items affordable. 10 out of 10, would shop there again.

Michael provided amazing customer service! He was very knowledgeable about the loveseats we were looking at and helped us pick out an accent chair.

Ty Grant was a great salesman and rep for Ashley. We are really happy with our purchase and our experience!

Found what we needed in one place.

Michael was the best

De assisted us picking out a bed, not pushy, always attentive to questions and gave us just the right amount of space. Very knowledgeable. 10/10 would come back to have De help us again.

De is great! Was super patient and answered all of our questions.

**EDIT AGAIN, Kathy Ross has helped me out and she’s been so helpful! She called me personally to help fix my situation. The best worker there, she actually cares! I like Ashley Furniture again LOL. EDIT 5 months LATER AND AND BED IS STILL BROKEN****** DO NOT GET THE WARANTY. You pay all this money for a warranty when you don’t even get to use it. I have been dealing with Ashley furniture and its warranty department for almost TWO months with no avail . Going to call corporate tomorrow to see if I can get my money back because no one calls me back. It’s a mess over there they just care about their numbers

Mrs Patricia Watters helped me and my family out and was very great. Best salesperson I’ve encountered and she was very friendly.

Jasmine M. was so amazing in assisting me with finding the bedroom set of my dreams! She was also helpful in explaining the breakdown of financing and receiving my furniture. Very easy person to chat with. Will be on the look out for her when styling the rest of my home.

A really through salesman. a wonderful experience.

Corey was very helpful and patient with us while we shopped for mattresses and furniture. He spent nearly all day with us. He knew most of the details about each item. Whatever he didn't know he was quick to look up or ask another associate or manager. He has a great sense of humor and is very friendly and personable.

Michael was great! His recommendations were spot on with exactly what i needed. He takes great pride in his job & it absolutely shows!

Tes at Ashley Furniture in Chesapeake sold my husband and I bedroom furniture for our master bedroom. He was very welcoming and knowledgeable about each set, allowing us to make the best decision for our space. I can see why they say he’s the best! We would definitely go back to see him for our next purchase. You should too!

Leon was phenomenal, really appreciate the customer service he definitely exceeded my expectations.

Ben from the Virginia Beach store went above and beyond in assisting me and my uncle from another state. He came to the store in Chesapeake to meet me, and provided excellent service! Thank you Ben you are greatly appreciated

Mike was really helpful!

Shawn spent so much time helping me pick out this amazing living room set. My mom and I were being so indecisive and he really helped solidify my decision, without rushing me! He was also funny but a total joy to work with. Thanks for the excellent experience Ashley Furniture and team :) I will be back!

Mike D. greeted us at the door , asked what we were looking for and pointed us in the right direction then let us look around without bothering us. When we were ready to talk to someone for our purchase, he was just the right amount of energy, not just for us but also for our kids. Mike knew the products very well and he did not try to up sell stuff we did not need. Mike was an amazing person to work with!

Mike was awesome! We got a bed, mattress, and night stands on black Friday and service was amazing

Patricia was amazing and so helpful!! She made sure we got the best deals and she is very knowledgeable of everything we were looking for. Thank you Patricia!!

Came in on Black Friday to get some furniture for our new home. My wife and I worked with Mike. He was very easy to work with and gave us a great deal.

Tyvon Grant was the incredibly helpful throughout the entire process from choosing furniture to checking out at the end. Would HIGHLY recommend seeing Ashley for your furniture needs and if possible get Tyvon

I had a seamless buying experience with Tes. He was very knowledgeable and kind. I would highly recommend buying with him.

AUSTIN WAS VERY GOOD. NO PRESSURE.. EXCELLENT SERVICE. WILL KNOW MORE AFTER RECLINERS DELIVERED.

Micheal was very helpful and knowledgeable. Great character and kept us laughing through whole experience.

Mrs Patricia is polite, knowledgeable and efficient. The pricing was great too! Looking forward to receiving my new dining room table.

Customer Service Ms Watter!

Very quick and easy transaction. I was not bullied or pressured into something I didn't want and my choices were respected. Great place for furniture and a wonderful experience. Everyone was extremely friendly and helpful, De and Sandy were a delight to work with. Definitely a great place all the way around.

Austin was super helpful and took the time to help us get the dining room set we wanted.

Alston was very patient and informative, giving us the best deal.

Michael Di Cicco is an excellent salesman!!! He has treated me with respect and professionalism and a great deals for my last 2 major home purchases!!!🥰🥰🥰🥰🥰

Very friendly, engaging, and professional staff. Patricia was fantastic and assisted with our needs!

Channey was super helpful and attentive to our needs. She left nothing to the imagination which made the process easy and painless. Thank you Channey!

Michael Di Cicco was so personable and helpful with purchasing our furniture. Prices were great and reasonable!

Tes was very helpful and not pushy. Got us a great price and made it very easy. Thank you

Shawn Ruffin was wonderful and very helpful!!! Thank you for all the help

Austin was very helpful throughout the process making it easier for things to go well. I definitely would like to work with him in the near future

Austin was great and not pushy

De at store 1591 A crossways Blvd in Chesapeake Virginia was awesome. De informed us on sales when we walked in gave us adequate time to look around by ourselves before coming to assist which we greatly enjoyed. De also got us the best deal available on our furniture an explained every process in great detail. Thank you De for your excellent customer service.

Jas did a great job, took care of our needs with patience and answered all the questions we had.

De was absolutely amazing. She assisted me from start to finish of my search for my dream couch. Highly would recommend this Ashley furniture!

I had a awesome experience with Jasmine Mcgiver. Thanks to her idea, I was able to made a good selection picking my living room leather furniture. Thank you Jasmine you Rock

Great selection of furniture. Our furniture consultant, Tes, went above and beyond with helping us find exactly what we needed. His professionalism and politeness made this the very best experience we've ever had with Ashley Store. Thank you

Came here twice! First time got Michael and he was great, second time got Channey and she was also awesome. 10/10

Absolutely horrible experience. Adam (Store Mgr.) was beyond difficult to work with. For customers coming in to take advantage of the holiday sales, Adam had no desire to help. Even after a misprint on a sales tag, Adam was quick to dismiss us and refer us to his supervisor for additional questions because he wasn’t interested is helping the multiple customers who had questions about a particular product. Aside from his poor appearance (his belly sticking out of his shirt) his people skills fell way short of the standards you would expect from a company like Ashley Furniture. We do highly recommend TY who worked diligently with Adam but was unsuccessful. But TY was able to help complete the deal.

Jasmine was very helpful and professional during our time in the store. Loved working with her. Thanks for making the purchase of our new couch effortless.

Jasmine was great!

Amazing customer service! Our sales rep Shawn R was extremely helpful and knowledgeable . He made the process easy and we can’t wait for it to be delivered!

Very Welcoming as soon as I crossed the threshold… CHANNEY was an excellent host at the store, asked what I needed, showed me what I wanted and rang me up quickly. Perfect shopping experience. And Ms Sandra at the front desk was nice also!

Our associate Austin was extremely helpful yet not overbearing. Found everything I needed, will definitely come back. All staff I encountered were friendly and professional

Michael D! Was phenomenal!!! Didn’t plan to buy any new furniture, however with the deal he was able to give my husband and I we could not REFUSE!! Michael D is the GUY to see!!!!

Miss Patricia is the best!!

Micheal was absolutely awesome, he made this process so quick and easy and did everything in his power to get us the furniture we wanted. He needs a raise!!!

Channey was very accommodating and knowledgeable. We appreciate her professionalism and kindness. We will be back.

Michael was an outstanding sales person.

Shawn Ruffin made everything so pleasant. He explained everything for us in simple terms and gave us the best deal he possibly could. He truly took care of us and we’re extremely thankful for that. 😊

Austin helped us out today to get our sectional, very professional and time efficient

Michael was very professional and knowledgeable about the products.

Jasmine was great and very professional

Jasmine was very informative, patient, and helpful. Great representation of the store.

Great experience, Shawn is a patient, kind and helpful sales associate!

Such a delight working with De!!! She was awesome, patient and knowledgeable. I will be back and will only deal with her directly. Go see her!!!

Very clean and friendly staff.

Patricia was awesome, she helped us with the best mattress in America! I know my fiancée and i probably worried her to death every day since we met her. If you come to this location please, please ask for Patricia! You will learn what her work nickname is once you get to know her! She’s amazing, friendly and knowledgeable about her furniture!!! Thanks again for your customer service!!!

De was exceptional when we came in and were indecisive about a sofa. She did not pressure us and was extremely knowledgeable.

De is extremely personable, knowledgeable, and helpful. A very pleasant experience and we can't wait for our new Kestrel sofa to be delivered!

Michael was professional, knowledgeable, and a great listener. He was a wealth of information. We were so glad he was with us!

The sales person (Patricia) was very knowledgeable of the store items and a pleasure to work with

Mrs. Patricia was extraordinary with her customer service. She was very friendly as she greeted us in. Made herself available for questions and services we were needing. AMAZING!!

Jasmine was soooo patient with looking for our couch! She gave us a ton of options that was in our price range and made sure it was in stock for us! Amazing customer service, especially since she has only been in sales 4 years!

Michael was very helpful and nice he had great service

Tes did a amazing job helping picking out our new sofa.

Went in for a sofa and not only got a great deal but the process was quick and saved me a bunch of money on my monthly payments, if you shop here ask for Austin

Michael was amazing! Moved furniture all over the showroom to help me design my dream space!

Patricia helped me find the perfect tempurpedic mattress.

Tes was awesome! Very helpful and Great customer service! Thank you

Micheal Di Cicco and the staff were awesome. Mike had all the answers and was extremely helpful. Excellent customer service all around. 10/10 would recommend.

Just finishing up at our local store with Michael and appreciate all of his expertise during our first and second visit. He took the time to explain things to us but also wasn’t an overbearing salesman and really listened to our wants and needs for our furniture. Go see Michael at the Greenbrier location.

I previously left a 5 star review for sales associate Shawn. I was told in store on 10/26 that my new couch would be in my home within two weeks, which was November 9th. I have been misled, and am now being told my couch is out of stock and they are unsure of a delivery date at this time. I also purchased a twin bed frame at the store on the same date and was told that delivery would be scheduled a week later, after not hearing from Ashley for 10 days I called and initiated the delivery of my bed frame because I was told it had just “been sitting in the warehouse waiting to be delivered”. I am definitely frustrated as I was made to feel in store that this delivery was guaranteed to be completed within two weeks and it was not. Communication has not been clear and if I was told that the couch was out of stock and unable to be delivered within a timely manner I would’ve chosen a different option. I made sales associate Shawn aware of a personal situation and told him we needed a new couch ASAP and I feel duped.

I had an amazing experience at Ashley. De Stenson was extremely helpful, patient, and knowledgeable. She made the shopping and buying process so easy and stress free. I am thankful that her and the other staff at Ashley were apart of my first furniture purchase!

Patricia was great! Loved her help, will be back again. 😁

LaTricia was very nice and enjoyable. She made sure she found the answer if she didn't know it. She was very helpful with helping us chose the furniture that would suit us. We really enjoyed her company with this; and her personality is amazing and I would recommend her going forward. 😊😊

Austin was such a great help. He was patient and answered all our questions. Explained in great detail and gave us options, the prices and deals on the things we needed.

Jasmine was great to work with and sold us a wonderful bed!

Austin was amazing. Very knowledgeable and professional.

Jasmine helped us with our new bedroom furniture. She is very friendly and personable.

Ms. Patricia helped me out in the store. She was patient and walked all the steps I walked to make sure I chose the right couch for my living room. Thank you Ms. Patricia, I look forward to seeing you again for more furniture! Just for information, there is now an Ashley Outlet. Mr. Adam took my family over to the new location. He took pride in showing me the outlet they built and has tremendous pride in his team. Although my selection was not from the outlet side, there are so many items to choose from to fit any budget! Thank you again.

Austin was AWESOME to work with! He made shopping for a 5000 sq foot house very easy!

Came to Ashley furniture this morning, though the items we were looking for where online only. Jasmine introduced herself, I add showed her what I wanted and she immediately recognized it and knew exactly where on the floor it was. She made the experience absolutely pleasant. and saved us lots of time. I even showed her other items I will be getting in the near future after paying off the current purchase. Thank you Jasmine for all your help, advice and recommendations.

Michael has great customer service. Everything was just perfect.

De Stenson at the Chesapeake store was exceptional. She greeted us and pointed us to what we were looking for in sectionals and gave us plenty of space to explore. She was available for questions and gave us options for price matching, sales, and financing. She then listened to our wants in a mattress and guided us to the perfect mattress. She was funny, attentive, and so patient. She made the experience so enjoyable.

Tes was very helpful and patient while I decided between 3 different bedroom sets. He worked with me on a price to fit my budget. I highly recommend shopping at Ashley and asking for Tes to be your salesman. Thank you Tes!

Tes was amazing!! He got us a amazing deal with our bedroom set. The communication is great.

I take back my 5 star review. What meant to take an hour, took 2-3 hours. The sales associate was so helpful but he was not detailed. He messed up my paperwork and I had to jump through hoops at the store and on the phone to try to change my name on the application because it was inputted wrong! On top of that, the lady at the front who was helping set up the payments and financing application, was so rude and unprofessional. I kept asking multiple questions and all I got was “I don’t know, I don’t know” like excuse me? She kept rolling her eyes and giving dirty looks as I asked questions and she seemed very bothered by helping me with my paperwork and calling to change my name. It was inconvenience after inconvenience. On top of that, don’t guarantee me a delivery date when you’re not EXACTLY SURE. I was guaranteed a certain date and I DID NOT get that date, which is the whole reason why I purchased in the first place. I just think there’s some training to be held.

Thank you Shawn! I’ll be returning to you soon!

Tes was fantastic! He was very helpful and knowledgeable. He got us the best deal on our couch.

Highly recommend Jasmine for your furnishing needs. She is cute,funny and super knowledgeable. She works with you and allows you to shop without that sales person pressure . She is an amazing asset to Ashley outlet

Jasmine was more than exceptional in helping my fiance and I get the coffee table we've wanted for a long time.

We got the best help from Michael 🤩

De was a great help with finding a new chair for our nursery. We could not have had more exceptional assistance. I greatly appreciate everything she has done for us and will be returning to work with her in the future!

Everything was quick and straight to the point he showed me exactly what I wanted I actually went to 3 other furniture stores before I made my purchase and he was super friendly 😁

My husband and I had an outstanding experience with our first visit and purchase with Ashley Furniture. Mr. Sampson was very helpful and informative! We will definitely be back to find more items for our new home!

My husband and I bought a Tempur-Pedic mattress and mattress protector from this store. The person helping us and the person checking us out stated that I could bring this protector back if I did not like it for a complete refund. I was also told by the person helping us that it was a Tempur Pedic mattress protector under a different name, while fist-bumping the other employees regarding his sale. After researching, I found that it was not Tempur Pedic. After placing it on the new mattress it had several frayed edges and the stitching was falling apart. We immediately put it back in the box for return. I was told at the desk that they do not accept returns on bedding and they are not sure why they told me I could return it. On top of all of this, the warehouse employees had very inappropriate things to say while my husband was backing up the trailer for the mattress. We will not be shopping here again.

Tes was awesome. Bought a “house full of furniture” and he was extremely helpful and patient.

Jasmine was super helpful! Very friendly and awesome to work with.

Our salesman Tes was extremely helpful with our purchase!

Jasmine was a joy to work with. She cheerfully addressed all of my concerns and issues.

Had the best furniture shopping experience today at this Ashley store location. Jazmine, who was the associate that assisted me was absolutely amazing. Very personable, knowledgeable and helpful. She sold us every step of the way. So pleased with my purchase and the service. Highly recommended

Jasmine was amazing! Her professionalism was on point and she was exceptionally great to work with.

Great shopping experience. Popped in to check some things out and found a great sale. Received great assistance from Tes. Incredibly friendly and super helpful

Great experience and we love our new furniture! Austin helped us with everything and made us feel so comfortable!

We absolutely love Michael. He gave us excellent guidance on the perfect sofa set for us.

Austin was fantastic ! Very knowledgeable and I didn’t feel pressured at all. Super respectful and listened carefully to what I was looking for. Highly recommend!

The staff was extremely impressive, knowledgeable, and friendly. Would recommend all my family and friends everytime

Jasmine showed us exceptional service and walked us through the whole process. She was patient and understanding. Will definitely come back to see her again!

Thanks so much to Michael Di cicco! I got an end table that was beautiful with amazing and outstanding service!!! Will come back!

Austin was extremely helpful and knowledgeable!

Gave us his undivided attention. He helped us to get the best deal on our furniture. I am most excited about my mattress and adjustable base!!!! Come see Micheal here at Greenbrier.

Micheal was awesome and very informative about all the different furniture.

De took very good care of us, she was kind, friendly, and knowledgeable about everything we needed. She patiently showed us each mattress in the store, and even walked us through the outlet store two doors down. Thank you De!

I’ve visited the Chesapeake VA Ashley’s and Mike was extremely helpful. His customer service was amazing ! It felt like I was shopping with a friend !