Ashley Store Danville, VA

Please check the corporate reviews before giving them your money. You will see words like deception and fraud; I wish I had checked before they sold me a unreturnable garbage mattress cover. Don't get conned too

Good product. Timely delivery and service.

Very happy with our new recliners

Latifah loves her job and it shows in the service that she provides to her customers. She goes above and beyond to be helpful. She walked around the store with me carrying pillows to find a matching carpet. She patiently sat on a couch with me long enough for me to make my decisions without rushing me. She spoke of her passion for Ashley furniture and helping people decorate their homes.

Excellent sale and delivery. Customer satifaction is important to them. I highly recommend

Toranzo Poole was absolutely amazing!!!!! Personable and not pushy! Down to earth.

Toranzo was very knowledgeable and very helpful! Go see him!

I went to Ashley Furniture and was greeted by Katie Koch. She was very pleasant and helpful. Katie asked me what I was looking for and lead me around the store looking at all of the options! She was so helpful in finding what I was looking for! Katie was not pushing me into buying something I was not interested in. She listened to my thoughts and concerns and made me feel like she really cared about my needs. The manager was also great to work with. The whole staff was very kind and welcomeing. Thaks for the lovely experience!

They sell you furniture that you will have to wait forever to receive. Then when they show up hours late for the appointment they schedule their will be a problem this store sold us furniture with no knowledge of what they was selling had to buy extra frame when we was told we did not need then we did then changed the bed and weeks later again bed showed up and was told the original bed we wanted is what we needed in order for it to work properly parts were broken has been two months dealing with this place will never again buy from here everyone from the manager to sales to warehouse people have lied and made excuses the only people that have been honest and courteous was the guys that delivered it the whole place needs to be trained on what they sell all they want is the commission. Do not waste your time going here other places sell the same stuff or can get it.

Fast friendly and very professional.

Toranzo was the BEST!

Wow! Great Service Representatives! Toranzo provided our family excellent service. After visiting local establishments this location is top tier. Hopefully our delivery will be as great as the sales department. You’ll rock!

Toranzo, was wonderful. He was very helpful with buying our new couch.

Toranzo was awesome!

Toranzo was very helpful and very nice definitely recommend coming here for anything.

Toranzo was spectacular!!

Thank you Hannah for such great customer service & help with my purchase of my livingroom furniture! I will definitely recommend you to my family and friends! Thanks again!!

Walked into Ashley Furniture and met Toranzo, he was awsome had no intention of purchasing Furniture today but after meeting Toranzo and along with his personality and knowledge of the Furniture we were looking for we walked out with what we needed and wanted. If you need Furniture ask for Toranzo you won't be sorry.

Salesman was smart, kind, and so helpful. All around good guy, ask for Toranzo!

Toranzo was very helpful, I was able to find a living room set and bedroom as well. He made this process so easygoing with his communication and knowledge about everything.

Toranzo was a great help with deciding which sectional today!

Toranzo helped me pick out my dream couch! He was very informative and knowledgeable about their products, personally worked with me until we found exactly was I was looking for. Very patient and understanding, a real eye for interior design. Very quick process. I’d come back for his help only! Highly recommend him.

Toranzo was awesome! Highly recommend!

Toranzo was amazing I will only buy from him going forward!!

Toranzo was very helpful and informative. Very happy with our purchase! Thank you!

Taranzo was an excellent and very knowledgeable salesman. He made shopping for a new mattress a great experience and I feel confident in our purchase with his guidance. Highly recommend!

Toranzo was amazing. Very informative, personable

Toranzo was amazing and very helpful with our shopping experience today!

Toranzo was very caring and knowledgeable. He was patient, listening to our concerns as well as my husbands jokes! It was refreshing having a sales person as he.

Toranzo was fabulous and extremely informative. Great experience!

Toronzo was an excellent customer service rep at Ashley Furniture. He was knowledgeable and helpful!

Toranzo was dope good guy

Toranzo amazing

Toranzo was an amazing employee! We were helped as soon as we walked in and showed us options that we were looking for. We walked away with what we wanted.

Toranzo was Excellent in helping us figure out what we were looking for!! Very informative!

Dealt with Brett & Stephanie the first time walking in the store and they were both awesome! Everytime I go in the store I make sure they are there to help me with what I’m looking for. Recommend 100%. Great communication, helped me decide what furniture to pick when I described what the room looked like, walked around for about 45 and looked at the same things a few times with me to help make my decision. Great personalities!

Toranzo was quite helpful and helped us find exactly what we need!

Toronzo is fantastic a great Help.

Toranzo Excellent, very professional.

Torino was Very helpful $ patient!

Toranzo was great at customer service and i will be buying my furniture from him exactly !

Toranzo was the best….

Toranzo and Katie did a great job . They were awesome and helping me every step of the way . Very impressed !!! Haven’t had this great and kind of service in years 😊

Great job helping me get the product I wanted within my budget!

Toranzo provides wonderful customer service!

Fantastic and helpful! Toronto was very nice to work with

5-Star Google Review: I had the pleasure of working with Toranzo at Ashley HomeStore in Danville, VA, and I couldn’t be more impressed! He helped us find the perfect furniture for our new vacation home, and the entire process was seamless from start to finish. Toranzo was incredibly knowledgeable, patient, and attentive to our needs, ensuring we found pieces that matched both our style and budget. His professionalism and friendly demeanor made the experience enjoyable and stress-free. If you’re looking for exceptional service and quality furniture, ask for Toranzo – he’s the best! Highly recommend!

Excellent sales rep, Ms Latifah Payne. She was very knowledgeable and helpful, all while training a new employee. Delivery staff were very cordial and handled my purchase with great care. I’m enjoying my new chair.

Worked with Brent and Stephanie to buy a new couch and recliner. They are beautiful and recliner the most comfortable I’ve ever sat in. Had issue because furniture was a little too big. Brent and Steph worked with me to exchange one piece to find what suited us best. They went above and beyond and it was such a pleasure to work with them. They secured our future business.

My friend and i just went in Ashley Furniture in Danville, VA. Upon arrival, 4 salespersons/workers were all talking among themselves at the front of the store. No one offered to acknowledge my friend. As we walked by, the man in the group said, "Aren't you going to at least speak?" My friend responded that she was looking for dining room furniture. The salesman did not get up from his stool. Then, my friend asked "which way do I need to go to find the dining room furniture?" His response was, " Let me hold your hand and show you where to go." He then got up to take us to the dining room furniture. After walking towards the back of the store, my friend told him that she would just look on her own. But at that point, she had lost interest in looking at anything in that store. When we left, they were all still gathered at the front, lounging on the couch and talking. We still can not believe how rude we were treated!

Toranzo was amazing !! Such a professional and informative young man, although he was only in training and couldn’t help beyond scouting. He turned out bad day in an exceptional experience I know he will do amazing!

Latifah is very knowledgeable, helpful, and personable! I will definitely shop at Ashley Furniture again

Worked with Stephanie and Brent. Wonderful experience. Very knowledgeable about the product and very helpful with our questions. Actually shared a few laughs with both of them. Would definitely purchase again and will definitely ask for Stephanie and/or Brent when we do!

i want give any stars my 82 year mother went shopping there the sales person did not give a price on what she bought she ask her how much she had to spend mom told her she had 600.00 so the very dishonest sales person sold it to her for that much as it happened the mattress sold for 50.00 dollars less we got the 50 back but it made the sales person mad we never got the mattress it took three weeks to get a refund very bad place shop at your own risk. mike.c

Elizabeth was great! Helped us with the Guardian Warranty replacement process.

I would like to say that Latifah Payne at the Ashley Furniture,Danville VA was the most outstanding, professional person I've met in a long time. She was so helpful, showed us different styles of sofas that I was looking for. If you are wanting to update your home that is the place to go. In fact everyone was great.

At Ashley furniture store Latifah has went above and beyond she is great.

Me and my fiance came in a few times to look at sectionals. The first couple times, we had Phylece. She was absolutely amazing. She did not hover, but was always within sight and earshot to answer our questions and assist us. She checked on us periodically without being pushy or making us uncomfortable. She was actually the reason we came back the second time. The first time she helped us, but someone else came over and was overwhelming us and hovering, so we left. I was so happy to see her again! We did not end up purchasing our couch that day, but she did tell us about the benefits of coming back to the store vs online. We came back the third time, and while Phylece unfortunately was not working, we had Latifah help us with purchasing, she was very thorough with our options, was very detailed but the farthest thing from pushy. She was very personalable and a great fit for us that night too. Phylece's close-but-far style and Latifah's personality really made our trips worth the drive.

Stephanie and Elizabeth went over and above in helping purchase a sofa for our church. We could not be more pleased with their service and the product!!

Everyone from the sales people to the delivery drivers were so friendly and helpful and easy to work with. The furniture is well made and super comfortable

Phylece was very helpful with picking out my new furniture.

I hate going into jewelry stores, furniture stores, and car lots..... I hate high pressure sales. This had been the most enjoyable experience! We were taught about mattresses and found the perfect set up for us! My wife is happy... Happy wife, Happy Life! Thank you Elizabeth and Stephanie for your time, we will be back!

Had a wonderful experience with Manager Stephanie and sales rep Elizabeth!!!! We came away completely satisfied and with a wealth of information. We would never go anywhere else. Most welcoming as the first flowers in May! We got 2 pillows, a mattress and adjustable base! We will never sleep flat again after feeling how amazing my lower back could feel! Thank you ladies, highly recommended!!!

We had a wonderful experience in the store. The item we ordered exceeded expectations, and dealing with Ashley was a pleasant experience

Katie in Danville VA was very helpful, friendly, and easy to work with. She was a pleasure! Will definitely ask for her again!

Stephanie and Phylece cared and helped me greatly with my financial situation. They worked with me to get the best mattress possible for my situation that I could afford. I will be back for more items in the future.

It was Latifah’s first day as assistant manager and I can’t even explain how sweet and nice she was!! Anything she wasn’t sure of she knew how to get the answer ASAP. Stephanie was also super sweet and told me not to put her in here but I just had to give her some credit!!! I will definitely be returning to these amazing people for more amazing deals!!! 💖

We went to a million furniture stores recently. We struck gold with the Ashley Furniture in Danville VA. Everyone knows how had shopping with 3 kids can be! The staff showered my kids with attention and allowed them to act like kids while we shopped! Great furniture and a better staff!

Great service and the staff is amazing! I recommend you visit this store and ask for Elizabeth and Stephanie!

I want to give a shout out to Brent salesman and Stephanie Store Manager at Ashley’s furniture in Danville Va. They are amazing! They took time to show us our options and gave us the best deal in town!! I highly recommend them!!♥️

Hi. We had the greatest experience with Phylece. She was so patient with us as we made this purchase. It had been a very long time since we bought furniture & she made it easy. Stephanie was very helpful as well.

Did not shop this store but since it is a representative of the Ashley brand I feel the need to share my Ashley experience. My purchase was online. I cleared my old dining set out Thursday in anticipation of my Friday delivery. The table came out of the box with scratches long/short light and deep. It was a mess. I contacted Ashley and they told me that it was a vendor that they deal with so they couldn’t help but would inform them and gave me a number to call them. My purchase was on the Ashley website using my Ashley credit card, but they couldn’t assist me. The day went on and I didn’t hear from anyone so I reached back out to Ashley. At this point I’m asked what do I want to do. I asked for a full refund. I was asked if was willing to pay the return cost of the table? No! She said it would be 3-5 days before I hear from someone who will tell me how to return it. So as of now my family has no where to sit and have dinner. Thanks Ashley. Updated to respond to Ashley response: it is unfair to leave it here as it is unfair to me as a shopper to not be able to post a review on the Ashley website where the purchase was made. I stated in the beginning that I didn’t buy it here but as a customer of the brand this store represents, I wanted my experience of the brand heard and acknowledged

Quality

So helpful in the Danville Virginia store! Highly recommend!!

Billy was AMAZING! he helped us with everything. He had a suggestion for all He was awesome. He definitely needs a raise and some time off ;) lol he's great Super nice if we ever have a business we're stealing him he's that great. Tells you about everything up front. Great guy!

Stopped by to look around and get ideas for our new place, the store was very pretty and had a lot to choose from. We worked with Elizabeth. She was very friendly and fun to work with. She made great suggestions and helped us out a lot. Would definitely recommend her. When I’m ready to purchase I will be back to see her for sure!

Brent did a wonderful job at helping us out. He gave wonderful customer service and is very knowledgeable about what he does. We need more people in this world like Brent with great customer service like that. Thank you Brent for all your help.

Great knowledgeable staff! We are always happy with the furniture we get from Ashley! It is great quality furniture!

Billy at Ashley’s Furniture was top notch. 10 out of 10 recommended for your furniture needs. He helped with the purchase of our new couch and was professional, friendly and had a great attitude from the moment we walked through the door. We are glad to know that there is still great customer service out there! Thanks, Billy!

Oh gosh this store is beautiful! So many things to choose from but me and my husband were focused in on getting a new recliner. A gentleman named Billy Farmer helped us he was awesome so sweet, nice, friendly and fun to talk too. We didn’t feel pressured or anything he got us a super nice recliner at a price point/payments we could afford and was very knowledgeable on the merchandise they had in the store. All in all I think we’re going to Ashley furniture if we need anything else from now on!

Elizabeth was a great help she made my day.

(Translated by Google) Terrible service, they deceive people, they tell lies when making a sale, and you go to make a claim and they tell many lies. They are bad people, TERRIBLE TERRIBLE SERVICE (Original) Pésimo servicio, engañan a la gente, dicen mentiras en el momento de hacer una venta, y uno va por un reclamo y dicen muchas mentiras. Son malas personas, PESIMO PESIMO SERVICIO

Very quick and professional when they come out to put up your furniture which is great quality !

Great staff - friendly & not pushy sales persons. Reasonable prices too. They have all the latest styles in-store for you to choose from.

We had a great buying experience at Ashley! Chris, our sales associate, was very helpful and kind. Our new furniture was delivered on time. We would definitely recommend Ashley to our friends!

The sales girl, with name starting with "F" was a professional, a warm-listener and a good-hearted person that made the buyer feel happy about their purchase. And, I am...

We walked in, and walked right out. The employee who greeted us followed us around the entire store when we told him we were just looking, and everything is insanely overpriced. BigLots is much better.

I went shopping for a living room set for my mother who had recently lost her daughter and husband. She needed a ray of sunshine in her life so I figured some new living room furniture would giver her something to look forward to. It was a wonderful experience from the moment I walked in the door. Kerrie Thompson (the English chick) was our consultant throughout the whole Ashley journey and I'm very grateful for the wonderful experience she facilitated. Every time I visited the store she would ask, with sincerity, how I was doing and ask about my mothers well being. My family and I decided on a set, with Kerrie's professional assistance. Unfortunately the length of the sofa was too long to fit the turn into the living room. We had to send it back. This left us in a pickle as the old furniture was already in a new home. With out-of-state friends visiting soon, we had to act fast. Kerrie met us at the store and once again helped us pick out a set with the dimensions needed to fit in the house. She also made sure it was in stock at the warehouse and delivered within a few days. The journey was worth it. It looks wonderful in the living room. It was so nice to see a smile on my mothers face again. Thank you Kerrie and thank you to all of the wonderful staff at Ashley Danville who showed compassion during our time of grieving. You all helped provide the ray of sunshine that was needed in our life and I will be forever grateful.

They stand by their product

I thought the prices were high and the furniture was arranged all over the store. Like the couches were so scattered, it became frustrating to find what you were looking for. We went in and circled right back out.

Kerrie and Stephanie were wonderful and helped me get the furniture I needed for a great price. I am definitely shopping here to finish my home furnishings!

Pricing and my sales associate Billy Farmer. Great customer service. Thank You BILLY!

David was a great salesperson. He was thoughtful and patient, and we found the perfect fit for our home and budget.

Kerrie Thompson is amazing...I had no idea what I wanted when I walked in and she helped me from beginning to end...She was patient, listened and didn't pressure me at all...I love my furniture and look forward to going back to Ashley again...if you go to Ashley make sure you ask for Kerrie Thompson...she's the best 👌 💓

Great place to buy your furniture in Danville VA. Usually you feel stressed when coming into any store, but over here you just don't want to leave the place. Phylece Marable was a great company in this tour.

Brent is excellent and took good care of me and Nicole is awesome. I will be seeing him again.

It was absolutely awesome thanks to Brent and Stephanie in my opinion they need a raise because they they took me and my son on a furniture journey one room at a time and we bought it all and it was a blast! Nisey Allen and I even got to dance salsa my favorite thing!

Stephanie and Brent were both very engaging and helpful with the selections that I purchased.

They deserved the most stars! Make sure you ask for Brent, he was so helpful!

Great shopping experience. Sales Associate Kerrie Thompson was a joy to walk around the store with. Wasn't sure what I was looking for in a new couch, she had good knowledge and experience. Enjoying my new power reclining couch!

From the time I walked in to the time I left I felt like I was dealing with family!!! Chris Laughorn was amazing and made the whole process worth while!!!!

Such an amazing experience, so helpful!!!

Wonderful experience with David H. Can't thank you enough.

Chris Laughorn , was amazing in my search for a comfy sofa.

Great experience. Great service and prices. Memorial Day discounts already being given.

Chris was great to deal with!

David and Nicole are GREAT! We will definitely be back to shop at the Danville Ashley Home Store! We are loving this new sofa - Keener 4 pc sectional with ottoman. It's SO comfy and pretty!! Thank you for such a pleasant shopping experience.

We had an excellent experience at Ashley’s! Chris was extremely helpful and made sure we got what we needed at the best prices. We couldn’t have asked for a better experience. Thanks Chris & the rest of the team at Ashley’s!

Feliz was a wonderful helper and gave us the best deal! Go see her

We came just to ask about a sofa we already had and Brent was so informative and helpful we bought a new sofa and bedroom set

We went to Ashley Furniture looking for a love seat. We were met at the door by Chris Laughhorn and he was wonderful from hello. He showed us top selling love seat and then let us look around. Once we decided to purchase the love seat he recommended, Chris was top notch. Chris is very knowledgeable and friendly. Stop by and see Chris at Ashley's. You will not be disappointed with your shopping experience! Thank you Chris for a wonderful experience!

Great sales experience thanks to Chris Laughorn.

Phylece was most helpful with me in finding the perfect dining set👍🏾

Chris at the Danville, Va store was absolutely wonderful He was able to monitor the product I wanted that was out of stock and contacted me immediately upon its restock All went smoothly thus far The only drawback is the delivery process that takes a while

Brent was great.

The sales ribs were great I love them.

David was awesome!!!

I went in just planning on looking at the bedroom furniture. Chris met me as I came in and offered his assistance, and I told him I was just looking. I saw the Havalance Poster bedroom suit and fell in love with it. Chris came over and spent some time with me working his magic on the numbers and I ended up buying the King bed, nightstands, and dresser. I appreciate Chris’s help so much! I am so excited about getting my new furniture!

Really thank the Danville store for the great service. Chris and Stephanie are the best.

We received “Great “customer service from our showroom consultant Phylece and she is likely the BEST consultant in all of Danville! If you can’t find what you need here it likely doesn’t exist!

Phylece great service very friendly gave great information on item.

I had the pleasure of meeting Phylece today. She was absolutely wonderful. She helped me in every way and sold me on a beautiful bed. If you ever shop Ashley's definitely ask for her...

Go see Phylece, she is awesome! She took her time and helped us find a beautiful bed set! Love her energy!!!

Phylece and Stephanie stayed over more than an hour after closing helping us get the right mattress, bed, and table, and hooked us up with a couple discounts!

Chris, a Home Furnishing Consultant and Stephanie, the Store Manager worked with me to help select a new dining room set. They explained everything in detail and told me what my options were. I couldn't have asked for better staff to help me with my selection and payment options. Thank you Chris and Stephanie! Both of you are Awesome!

Ask for Brent. Nice excellent job. Highly recommend. Saved me over $5,000 on my whole house!

David Herndon was great! Was there to help every step of the way! He made sure we got something perfect for our pets and lifestyle! Great service overall.

David Herndon was a HUGE help. Customer service the way it should be done!!! Great job David!!!

Excellent service David Herndon

Went in was greeted at the door by David Herndon we told him what we were looking for and he showed us what he thought would work in our room. David was great to work with and end up buying furniture for a large Sun Room. David is very knowledgeable and great to work with. Barry & Joan Bunton

We went in to buy a new couch for our living room and walked out with exactly what we wanted (ordered) with no hassle. It was the perfect shopping experience. Chris was lovely. Another employee gave my kids these purple mattress squishies to amuse themselves with while we did business. I look forward to working with them again.

Fast service and nice people!

Buying my recliner was quick and painless! Go see Phylece, she was great!

Had the most pleasant experience ever purchasing a mattress for myself and a bed and mattress for my son. Everyone working was very sweet, welcoming and gave the utmost best customer service i’ve experienced in a long time. Chris and Stephanie, i believe her name was, were absolutely amazing in helping me find what i need and getting me set up with financing. 10/10 recommend and will continue shopping at the Danville location!

Phylece is the best thank you!!!!

Stephanie the store manager was so helpful, patient and kind. I absolutely love her and I will be back!

Came to Ashley’s Furniture today and once again had a wonderful experience! Chris was wonderful to us since the first time we’ve came. Ask for Chris when you stop by!

Chris is awesome.

We got two lift chairs for my grandparents. Great deals! Go see Phylece! Shipment was smooth, and the movers set the chairs up for us.

Very helpful with our needs and a great personality!! Highly recommend her!

Brent and Stephanie were exceptional with our buying experience! They made spending money enjoyable!

See Phylece Marable

David did a great job

Chris laughorn and the whole staff are amazing 🤩

Chris gave us excellent service today

Phylece was so nice with us and she understood what we needed. 100% recommended.

Felice, Stephanie, and Nicole were so wonderful! 10/10 recommend

Phylece is the person to see. Love love love her. Thank you for helping me overspend!!!!!

The store manager stephanie and sales person chris took excellent care of me. They went above and beyond, cannot say enough! Picking up my mattress later today!

We had an incredible shopping experience today with Billy. He was extremely knowledgeable, kind, and patient. His manager, Stephanie was just as kind and patient and we felt as if we made new friends when leaving the store. We will definitely be back for more furniture!

Great service Chris and the manager were amazing, no pressure. High quality. . Highly recommend!

Customer service from Phylece was A1. I was having a hard time placing a order for a sofa online and I went inside the store and Phylece was happy to help.

Excellent customer service by Chris L. He was very knowledgeable, professional, and not overbearing. Excellent quality furniture as well!

This Store Is Great! I’ve Done All My Home Shopping Here With The Help Of David Herndon!! This Guy Has Pulled Me In With Ashley Furniture And My Business Will Stay Here.. He Was Very Kind, Attentive, And A Problem Solving Guy.. He’s Always Checking In To See How My Products Are Going And To See If I’m Pleased! I Highly Recommend Any That Goes To Ashley Furniture To Ask For David Herndon, I Recommend!

Sharon LeDesky, our salesperson, and the manager, Hecxsiel gave superior service and were very kind and knowledgeable about our furniture selection! We will definitely be back!

My sales man Chris Laughorn and also let me mention Manager Hecxsiel was awesome and very informative with everything I asked and more.

Friendly staff and delivery.

Brent was friendly, knowlegeable and quite compassionate to my concerns

James Bier very helpful and friendly and was accommodating with helping of colors of furniture pieces.

Mr. James Bier was awesome the atmosphere was comfortable no pressure not pushy at all he assisted us everywhere we turned and made our buying experience wonderful!!!! Thanks guys will definitely return!!

David Herndon the Consultant was very helpful. Beautiful showrooms very friendly staff.

I had an excellent experience working with consultant: David Herndon. He is honest, knowledgeable, and unassuming; he did not waste my time. I will definitely be returning to the store for any large furniture pieces needed in the future. If visiting, I would highly recommend seeking him out.

Stopped by the other day to look at living room furniture. The store room was so neat and organized. Chris L.was extremely helpful in answering all our questions and helping us find what we wanted, as well as providing great insight on what would work best for us!

I recently visited the new Ashley Furniture store in Danville. Chris showed me around and answered my questions. The store looked beautiful!

Sharon was very nice and helpful. The store is very clean and well kept. Would recommend the store to anyone looking to buy furniture!

The lady, Sharron was generous and excellent service. The environment was good and clean.

The lady Sharron was very nice and generous and the store was very clean as well.

See Sharon Ledesky if you're in the Danville, VA location, very friendly and all around knowledgeable about the products. Thank you Sharon!

I just have to say that my experience with Ms Sharon was the first positive experience I’ve ever had with a salesperson. She not only knew her job, but she cared. Anyone can make a sale, but she showed genuine character, integrity, and selflessness in her salesmanship. There was no pushing, fluffing, or anything of that nature that you usually get from salesman. For me, how you treated me, brings repeat customers, as well as new ones through word of mouth. Thank you so much Ms Sharon for putting me first, and providing thorough feedback and knowledge about every product I inquired about. I will absolutely be back.

Miss Sharon was very nice, polite, & patience with me a great smile and concerned to make the experience very easy Mr. Hecxsiel was very helpful and knowledgeable of what I wanted and very polite to make my purchase easy going

Thank you Miss Sharon and Mr Hecxsiel For be so nice to us the store is really beautiful inside Even when I went to the bathroom it was nice and clean felt like home I love when people are nice is goes and long way Thank y’all

New store and Chris Laughton my consultant were both awesome!

Danville has a beautiful store

Sharon answered all questions, told about all sales and very very friendly. Good customer service.

I absolutely love the service that i got today. I’m purchasing furniture for my new house and Sharon went above and beyond with customer service and helped me get some of the best deals. I 10/10 recommend asking for Sharon when you come here if you want the best service!!!!!

Billy was super friendly, made the buying process super easy and fast. Great service

I truly appreciate great customer service and that was given by a great team of workers here.Chris my sales associate was very helpful and I will return.

Friendly customer service! Chris was awesome!

Sharon is very informative, humorous and she made my shopping experiences highly enjoyable :)

Hi my name is Angela I came into Ashley Furniture Store just to look around and meet Sharon one of the sales lady she give me a great deal that I couldn’t let get away… I’m glad that I meet Sharon i will be back again but I’ll be looking for this nice lady… thanks Sharon I know I am going to be very happy with my dining room table and 10 chairs great deal I’m so happy… thanks again Sharon…

Beautiful showroom, light and bright. So much better then the old location! Enjoyed visiting today and learning about mattresses! Was able to get everything I needed and found the mattress of my dreams! Excited because it will be delivered on Friday! So happy with my experience!

I went into the store just browsing but David was so welcoming! I will most definitely be back to make a purchase!! If you’re looking for some furniture go to Ashley’s and ask for David!!!

We had an awesome experience with Chris Laughirn, he was very informative and professional 👍.

The store here in Danville Virginia is beautiful and the assistant manager Nicole is super friendly and helpful when I was picking out a sofa.

Beautiful showroom. Chris is super helpful.

Chris was awesome!!!!! Go see him at the new showroom.

I bought two recliner chairs and they were delivered sooner than expected. The delivery guys were very nice and polite. I love Ashley Furniture 🤗🥰

Sharon is a great salesperson, very helpful and knowledgeable on the furniture at Ashley's!

Chris Laughorn was great and easy to work with. The store is beautiful !

Great people up here wanna say thanks to David for helping me today

Chris and Hecxsiel we're very patient and helped me purchase exactly what I needed. I look forward to doing further business with them.

Kris is amazing! He went over and beyond to get me the furniture I was looking for! Go see Kris!

Chris took the time to talk to me. Did not bug me about buying. Very nice. Show Room Great!

Sharon in Danville was awesome. 10 out of 10 recommend.

Excellent selections and excellent customer service,very friendly and professional. Great location. I highly recommend it. Chris was wonderful. I was looking for a power recliner. He showed me all the different selections. He was very patient and informative. Come see Chris

Billy and Nicole were great

Our sales person David Herndon (which I highly recommend) was very helpful and got us the best deal on our furniture. Thank you so much ❤️

Very friendly staff and nice furniture.

Billy was awesome today!!

David was very helpful and informative while I was shopping for a new mattress.

Chris was extremely helpful and walked us throughout the entire store. He was very knowledgeable about his products and services provided with them. Highly recommend shopping Ashley’s!

We can’t wait for our new furniture! We had a great experience and the best sales woman! When you go in, ask for Sharon Ledesky and get professional service, advice and a no pressure sales experience! She was a pleasure to work with today!

Sharon helped us out a lot!! Great people and a wonderful place to look at furniture!

They were very helpful and the showroom is beautiful!

David was very friendly and no pressure. The new store is beautiful! Highly recommend.

Had a great experience at Ashley home furniture in Danville VA. Jim was a great help finding me the purple pillow. Highly recommend

Love Chris and the store is everything

Excellent place . Sales person Chris was very helpful.

Came in for Lamps! We found exactly what we were looking for! Good price! Store associate Chris was very helpful and courteous. I would definitely recommend this Ashley Home Store.

Billy did an awesome job helping us with our furniture selections

Jim was incredibly helpful and sold us an amazing dining room set! Thanks a lot!

The manager was wonderful and everyone was so friendly and accommodating. Enjoyed this experience .

Excelente sale person . I recomend 100%

Great experience. I had a very specific thing in mind and Chris was a ton of help to get is exactly what we wanted. Helped to measure table and work out seating issues with the correct amount of chairs and stool.

My couches are amazing, high quality and so comfy!

Super clean store. Spacious and nice layout. Friendly service. Precise. Chris L. was great. Never felt pressured to buy anything. Always made himself available if we had any questions. Great experience.

Sharon did an excellent job helping us with our purchase. She explained everything well and was very patient with us. She was also very pleasant to talk with. Very pleased with her and our purchase from Ashley.

Worked with Chris on purchasing some new furniture after our move to Danville. Pleasant and knowledgeable.

Chris Laughorn did an outstanding job today helping with my purchase. I will be returning!!!

I hate having to make big purchases but this place made me feel Super comfortable, no one following you but there when you needed them. My sales associate David Herndon, was phenomenal! He helped us get the combo we needed and worked with our budget! This process was so easy and painless, we forgot we were buying furniture, truly felt like we were talking to a long lost friend! Great guy, great prices and amazing selection! Thank you David and Ashley’s furniture!!!

The sale guy, Billy, was very informative and very helpful. He showed us good furniture can be gotten at a great price. He showed interest in us, other than the sale.

Friendly and helpful, but no pressure to buy. Willing to delay delivery until work at house is done and we are ready for it. Very nice selection.

Thus far, we have had a great experience with Ashley. Our salesperson, Chris, has been extremely responsive to questions and text. He looked online and found a better deal on what we were looking at and price matched, saving us more $. He was Extremely helpful to have everything waiting in regards to paperwork when we came back to purchase. Can’t wait to get our sofa/love seat

Chris provided Great service, he is very courteous! Will be back!

Sharon was an amazing sales rep. She got me a really great price on my new bed!

Chris did a Great job!!!

Seller Billy was an amazing person and had a great attitude. He was very educated about his work. We enjoyed his personality a lot.

My experience here today at Ashley’s was amazing Billy and Chris was amazing help I will definitely be back after my husband and I decide on which pieces we will use

Great place to shop. Always friendly we have bought many pieces for our house. :)

Beautiful store!!!

All the staff are very helpful and knowledgeable! We worked with David and he was great about helping us stay within our price range for what we were looking for. Highly recommend checking them out if you're looking for anything furniture or mattress wise!

So glad to have this location near by!! So many choices and the customer service is awesome. They made the process super easy!

Such a better location, and now I can swing into hobby lobby when I come! The new store is so beautiful! I have loved Ashley for years, now it is even better! I love my beautyrest mattress I got from them last year, it's still exactly like it was brand new! Thankful to have our store back in town!

The store is absolutely beautiful, the staff was very friendly. Not pushy like the other places around town. Manager was very helpful, and has a passion for helping people learn about mattresses. We purchased a split king tempurpedic, and absolutely love it! I don’t have to sleep in my recliner anymore and I love the cooling! They also helped us find the perfect new living room group since mine was a little abused from sleeping on it. So thankful we found them, and will definitely be going back!

PRICE MATCH. PRICE MATCH. When visiting this store make sure you have the online prices on hand to price match all items. The day after making a large purchase: we received a call from the store saying that they gave us “too much of a discount & needed additional $800 + a few of the items on our receipt were discontinued.” 😳 After going in to get things straightened, I realized that MOST of the items were cheaper online (price match requested) + we didn’t mind purchasing the in-store/ used items that were now discontinued. Easy enough, right?! Well Stephanie, store manager/owner explained that if they price match ONE item, that they’ll also have to compare ALL your items (even if the price is higher+ change it to the higher price 🤯). Hmm, defeats the point of price matching right?- she called it, “apples to apples.” In addition, for the discontinued items, she would charge us more than the promotion because the max discount allowed for a in-store item is 10% 😡. It’s important to know that when you call the corporate location, all of this nonsense was false >> the store does NOT need to charge you more for doing a price match and on in-store items they can go all the way to 50% off. Nothing against Ashley furniture stores but the Danville location will get all they can get out of you & leave you hanging. Call corporate, they’ll fix their mistakes but if you don’t have the energy, don’t waste your time/ go online or JUST DONT GO!

The help and consideration shown by our sales associate, Sharon, made our experience so positive. I would recommend this store and it's staff to anyone.

It was a great experience from start to finish! Financing was simple and quick, and I was able to purchase what I came in the store for that day!

I can believe some one give to this company more than one star since they lies with all what they saying .

Store is packed with furniture. Staff was very knowledgeable and not pushy. Nice supply of clearance in back. Will be back

The staff is very polite and professional. Overall my experience was great. Definitely recommend them. All furniture is of great quality and looks very nice.

Great store, products and friendly customer service. They deliver in a timely matter as well, staff is always nice.

Clean and well organized store and also had a great selection of furniture for all of the rooms in your house.

It really nice but to high on the furniture

I was just looking around, since I just moved to Danville

Made a furniture purchase October 15th and I'm still waiting on its delivery on November 3rd. Very upsetting 😡.

The staff at the Danville Virginia store have been exceptional in their advice and service every time we have purchased furniture. The furniture is serving us well.

Can not express enough how nice the ashely home store in Danville is my fiancé and I bought some furniture this weekend we absolutely loved and could not have done it without the help of David Herndon he was so nice and helped us get exactly what we were looking for he was very knowledgeable about every piece and brand there great employee

Taylor was very friendly and helped my wife and I redecorate our bedroom!

Taylor in Danville, Va was so patient and informative! I felt extremely comfortable working with her and looking at different mattresses and bed frames. I plan on going back to get a chest of drawers and will continue to work with Taylor! If you’re looking for any type of furniture I would definitely see Taylor at Ashley’s!

I went into The Danville Ashley Homestore recently and was immediately greeted by associate, Taylor. She was vwmeey helpful, knowledgable and friendly. I will be back soon.

I came into the store Danville store looking around for furniture because I just moved into a new home, Taylor was very pleasant to work with and extremely friendly.

What a pleasure talking with Taylor, she was very knowledgeable and such a pleasure to talk to and do business with! Experiences like the one I had with her makes it a joy to go out and go shopping

I came in to find a new mattress and bed frame! Liz was my consultant and she made me feel super comfortable! There was no pressure and she knew allot about the products. I’ll definitely come back when it’s time for me to do my living room!

Excellent experience! Taylor was amazing to work with!

Don't purchase warranty with guardian hadn't had my kitchen table 6 months had a candle burning left heat ring they want fix it. I will not purchase from Ashley furniture again very disappointed 😞 in service.

I've bought 2 pieces of furniture from here now and have enjoyed both. A sofa and a loveseat. Be sure to check out their clearance room in the back of the store!

We needed a new couch. Like really bad. We went in with a couch in mind that we’d like to look at. Stephanie showed us the couch that we had in mind and we realized it wasn’t for us. So instead she showed us a couple others and we found the couch that we wanted. It was close to closing time, but instead of rushing us Stephanie took the time explained everything and answered all of our questions. It was such a wonderful experience!

The sales lady we had was very patient about us looking at several different pieces of furniture. Store was stocked well. Prices are in the same range as other stores

The salesman listened to what I wanted, he didn't pressure me into buying more than I wanted. He found the perfect recliner to meet my needs and wants. The recliner is a bit stiff with the mechanical side, we can't recline it without a lot of force. I will contact Ashley and see if they fix it, if they do my rating will go to 5 stars. If they don't fix it I'll be removing one star, they deserve at least 3 stars for their wonderful salesman.

Great furniture, delivery was delayed due to covid, but finally got out bed set and all it great.

My daughter got a new bedroom set. They made the delivery fast and productive while withholding all covid-19 safety guidelines. Those guys did great and in good time. They worked together together and smart to get the job done fast. Thank you again for your service.

Too much to choose from

Excellent customer service. Billy Farmer was very considerate and eager to help. Thank you Billy.

Beautiful furniture

We just moved to Danville from Oregon. Braden was an awesome sales person. So kind and helpful. We were able to get everything we needed. Thank you for your kindness. Great furniture. Great service. Highly recommend.

I was at the Danville Va. Store and the sales Consultant was GREAT! His name was Braeden Cobb so ask for him when you visit this store. He helped us and his knowledge of the items we looked at was off the chart. He knows his furniture and he can help you understand what your buying. So if you are looking for furniture Ashley 's in Danville Va. Is the place to visit. Definitely ask for Braeden Cobb and he'll take care of you. THAMKS Mr. Cobb for everything.

I love Ashley's!! I have been a customer since I moved back to Danville in 2000. And Taylor was awesome!! Very friendly and she doesn't hassle as you walking around. Deals all the time!! Great furniture! Loyal customer.

Some nice concepts but tacky overall looking furniture

I've made my last purchase there after very poor customer service! I purchased a media cabinet and it was delivered from Greensboro already assembled except for the shelves, and we started to put the shelves in and an inside panel was put together wrong ( slanted so that you can't put the shelves in) . They were called and it took 2 days for them to tell us somebody would come Saturday to fix it, then they called back and said they'd be here Friday. They didn't show or call and we called again and they said it would be September before they could come. That was not satisfactory and they would not let me bring it to the store and switch it for the one they had on the floor OR let me bring it in for a refund. Not my first purchase there but it will be the last. Said I'd have to talk to the warranty department and that should have absolutely nothing to do with furniture that arrived already put together wrong!

Took my daughter there some nice furnishings.

I will gladly share how one particular sales person in April 2020 raked me and my husband over the coals..!!! HOWEVER AFTER ALL THE WAIT TIME AND WRONG DELIVERY OF A SECTIONAL DUE TO HER ADDITION TO OUR PURCHASE,. WE returned to Ashley's for any help, THE MANAGER GERALD, AND A NEW TO US SALES LADY STEPHANIE ALONG WITH A GENTLEMAN NAMED CHRIS AND A SWEET ADDITION TO THE TEAM YOUNG LADY THAT I DIDN'T NAME I REMEMBER.. ALL WORKED SO VERY HARD FOR A FEW HOURS WITH US TO MAKE EVERYTHING RIGHT!!!!!!!!MY SELF AND HUSBAND LEFT THE STORE SO VERY HAPPY AND NOW THEY ARE PICKING UP THE WRONG STUFF AND DELIVERING A NEW SECTIONAL,WITH THE COLORS AND A CHAIR TO BOOT WITH ALL THE PERFECT PILLOWS, THEY SENT US HOME WITH....AS SENIORS ON A FIXED INCOME, AND HEARTBROKEN FROM THE FIRST SALES PERSON WHOM IS NO LONGER THERE!!! THEY MAKE IT ONE OF THE BEST FURNITURE SHOPPERS EXPERIENCED EVER THANK YOU AGIAN MR.GERALD INMANAGER, AND STEPHANIE ALONG WITH THE TEAM!!!! MAKE IT TO DANVILLE ASHLEY FURITURE IN DANVILLE AND YOU WILL BE THRILLED AT THEY'RE INTEREST IN YOUR NEEDS SO YOU ALSO CAN ENJOY YOUR HOME SURROUNDINGS,, WITH YOUR NEW FURNITURE AND THE SUPER FIXERS THAT CARE ABOUT YOU AND YOUR BEING HAPPY

Taylor is a wonderful sales person that made my shopping experience a wonderful one. I would recommend anyone to go see her and let her help you with any furniture you need.

The whole experience was wonderful, best experience buying furniture!! Taylor Gammon was very helpful, friendly, and wonderful with our children. The only place we will buy furniture from here on out.

I decided to re-furnish our master bedroom. After watching the Charmond set for over a year, I finally made the decision to make the purchase. Sales Consultant Taylor Gammon and store manager Gerald Goodman were very instrumental in honoring the stores price match guarantee, which helped in my final decision to make the purchase. If you are in the market for new furniture, I would highly recommend shopping at Ashley’s and ask for Taylor Gammon and Taylor Gammon. They will do their best to take care of all your furniture needs.

The overall atmosphere of the store is welcoming and friendly. Taylor was extremely knowledgeable on the furniture & mattresses. She made furniture shopping a breeze for me and really listened to what I was looking for and helped me find exactly what I wanted. My overall experience was excellent & I will be back.

Great store

David truly went above and beyond in making sure my elderly grandmother got the very best deal she could get on her new recliner. We had just left Schewel’s sure that we wouldn’t find anything cheaper at Ashley, but what we found was a much much better deal. Would definitely recommend this store and specifically David.

I came in to look for a new living room set and ended up buying a new mattress and adjustable base along with my living room set. Taylor was an excellent sales consultant and I will definitely be back to buy from her again.

Great atmosphere, friendly sales consultants, and awesome office staff. 10/10 would recommend.

I like the service here, the staff are very friendly and professional. They gave me the best service to meet my needs. David and Stephanie went the extra mile to make sure I got the best deal possible. They have high quality furniture for an affordable price. I'm very satisfied with my purchase. I will be a returning customer for my future furniture needs.

My experience with this store is great! Every time I come in their staff are incredibly helpful and knowledgeable and I find amazing deals with every visit!

Salesman was knowledgeable and friendly. Price on items purchased was very reasonable.

We brought our new couch, love seat and bookcase today from Ashley. David was our salesman, and I cannot say enough good things about him. He was sincerely interested in what we were looking for and offered great information on each piece without any pressure!! He is definitely worth asking for!

Thank you David Herndon at Ashley Furniture for an amazing deal, outstanding customer service, and his patience with us as we were shopping. We couldn't be happier with our new furnishings.

Just bought new mattress and adjustable base!! We have been looking at mattresses for a few weeks. We have been everywhere. I can honestly say that Ashley Furniture in Danville is, by far, the best experience we've had! Stephanie Smith is just awesome!! Very knowledgeable, very nice and helpful! Everyone at the store was very nice and helpful! Don't buy any furniture until you check these guys out! We will definitely be back and will recommend to all my family and friends!! Thanks so much Stephanie!!

I visited the Ashley HomeStore in Danville, VA a couple days ago. My wife and I had been looking for a new couch, and were pleasantly surprised at the huge volume and selection this store has. After browsing for a bit (in a no-pressure environment), we were helped by one of the associates, Michelle, and led to a couch that fit our space, decor and budget perfectly. Michelle was amazing, and made us feel right at home with her helpfulness, recommendations and easy-going personality. The customer service manager, Chris, was great as well. Both associates took great care of our family, and we could not be happier with our new couch. This was a great decision. Thanks Ashley HomeStore of Danville!! 😁

Friendly staff very knowledgeable

Love my dining room table chairs, and hutch. Thanks for your help John!

My husband and I went to buy our bed today. The service was absolutely amazing! Stephanie Smith was very knowledgeable, extremely helpful, honest, and super kind. All the staff there was! We had such a lovely experience here and would definitely come back again!! Thank you Ashley HomeStore in Danville!

Great service and great sales associates. Friendly atmosphere.

Thank you for a wonderful experience. I went to my local Ashley store and purchased a five piece small dining set for my kitchen that I had viewed online. The Internet price was $100 less and the store matched it, of course! Item was brought to my house within 7 days and delivered on the day they said it would be. Got a text around 930 saying they would arrive in approx 45 min and they did just that! The two young men were polite, courteous, and got me all set up within about 15 minutes. Very happy with my experience! 😃

Taylor was very nice and very knowledgeable, she’s helped me with two purchases, would definitely recommend her to anyone looking for furniture. The delivery and set up was great, loving my new furniture!

My son and I went to Ashley's furniture to buy furniture for his bedroom. We found a nice solid wood furniture but did not find twin bed. So we'll keep looking for new furniture for his room.

Nice ok prices in back is where the good deals are

Service is great! Will go back!

I like that the furniture is made and shipped in and customer service is good

Not what I was expecting...but it was ok

Been playing phone tag with the salesman

Very happy with our new king size bed, however it seems to be up to us! To attach our brand new headboard & bed frame together! So now that we paid them in full, they don’t seem to care, now we have to go and find the correct hardware to attach it , from Lowe’s.

Great well made products. Staff was very friendly and knowledgeable of their products. Only reason I am not rating 5 stars is because we ordered our furniture July 27th. Was told it would be ready August 17th. Only half of the order was ready, which we got delivered. The other half we were told wouldn't be available until August 28th. A whole month to wait for furniture is a very long time. Edit: After having the furniture right at 2 years now, lowering this rating down to 2 stars. The furniture hasn't held up. After having it for less than a month, one arm rest started to squeak badly whenever you touched it. They sent a person out for free to fix it. I watched him take it apart and saw what the furniture was made up. Basically plywood, springs, nails, screws with cushion and fabric stretched over top. Less than 2 years later, anywhere you sit makes a noise when you sit down on it. Very expensive furniture for cheap cost

David H. Was my sales consultant and he was fantastic! I was in the store numerous times over several months trying to decide what to purchase and asked for David each time for several reasons. David was a gentleman from the beginning and a great listener. His patience with my thousand questions was impressive and he was never pushy. I appreciated how knowledgeable he was about the different items. He helped me so much to make the right decision for my family. I visited almost every furniture store in Danville just to compare quality and service and can say that i will return to this store because of David.

So friendly and helpful here.

No pressure to buy, very nice staff, lots of selection on nice quality stuff. On most stuff flexible pricing on cash sales. A little pricey, but got a good deal on a floor sample. Couch, 2 end tables, 2 lamps, coffee table and throw rug.

This store has great sales associates that don't pester you, but are very helpful and knowledgeable. I went in just looking as I was thinking about something I might purchase in the future and about a month later the associate texted me and ask if I was still interested and I said yes and agreed to come in again. The assistance she gave helped me decide to go ahead and make a purchase which I am enjoying today. Not only did I make a great purchase, I received a store credit that I was able to use to get a chair I had admired for free. Great experience all the way around.

Wonderful store and service.

High prices medium grade furniture

Great place to get furniture and great service

Thanks to Kim, I had a great shopping experience. She showed me options I would never have thought of. She's a terrific sales associate!

Was not greeted as entering or leaving. Had to ask for help. Should treat customers equally.

Sells people are annoying.they attack you as soon as you are walking in door...and with follow you or won't give you long enough before they find you to push sell

Kimberly Rakes was such a great salesperson. She is friendly and helpful without being high pressure. We got a good quality sectional sofa at a great price. I recommend the store and Kimberly 100%.

Sorry as helk

I recently purchased a new sofa from this Danville store.. I had the most rewarding experience while working with the Sales Manager, Mr Robert Dickerson... Robert went that extra step to make sure that I was satisfied with my experience dealing with Ashley Furniture...I was very pleased with the outcome of our working together to get me what I wanted and being happy with the purchase...I will be happy to return to the Danville Ashley store in the future... Thanks Robert =======

I ordered a chair that resembled one I bought years ago in San Francisco. It is perfect for my needs. Delivery was smooth and quick. The drivers let me know several times where they were and how long until the delivery. I am pleased with the chair and with the delivery. I found an Ashley Furniture side table similar to one I own that I ordered from Amazon. When it arrived yesterday, As usual, the quality of the construction was excellent. I was amazed at the features, including online connections. It was easy to unpack and to set up. Thank you, Ashley, for another great buying experience. R. Burton

Great Customer Service !!!!

David at the Danville store was great! Gave us a great deal too!!!!

My husband took me out to eat at Applebee's for my birthday, it used to be my favorite place to eat. Boy has it changed. The food was terrible I was very dissatisfied , But the waitress was great and we got very good service.

My husband and I came in yesterday to browse around and to check out a recliner for my husband. Robert Dickerson greeted us upon arrival, asking if he could help us. At that time we told him we were just going to browse around and would let him know if we had any questions. Upon finding a recliner my husband liked, Robert helped us not only with that recliner but a second recliner as well. He was so helpful we began asking questions about other furniture we have been considering replacing in our home. His help was far beyond anything we have ever experienced at Ashley's in our past experience. Not only did we purchase 2 recliners but a dining table and 8 chairs. We will definitely be back to deal with Robert for a couch in the near future. Thank you Robert for your knowledge of the furniture and your desire in finding the furniture that meets our needs. Cheryl Bruno

Robert was super helpful, friendly, and energetic. A very enjoyable furniture buying experience!!!

Beautiful store! Wide variety of styles, quality & price ranges that can suit any buyer's needs. Very impressed with all of the good looking accessories available, in order to personalize furniture selections. In my opinion, Ashley is the best furniture store in town! Exceptional employees, John Ariotti & Donna Wray, worked their magic to make the delivery of the desired color & style of power recliner possible in time for Thanksgiving holiday. No other store in town had one as nice to suit, 6'5"/ X-Tall. Both John & Donna were extraordinary and are tremendous assets for the Danville, VA store. Thank you and keep up the good work!

David Herndon was a great sales consultant. Very helpful!

Didnt like the sale person

Robert Dickerson is the man! He was so patient with us, knowledgeable, and efficient. Great service!

My husband and I decided to buy a new mattress. Ashley furniture in Danville has a nice selection and the sales manager, Robert D. helped us decide which one was best for us. He was knowledgeable, patient and very informative. He ensured we had the discounts applied to our items and spoke to us about the special financing. We are grateful for his help and we plan on coming back for more furniture.

Great products and prices. Delivery personal were very fast and professional with install. Highly recommended.

I've been buying from Ashley's for years. The store is beatifully designed. Robert Dickerson, sales rep., made the experience smooth and easy. He was very patient and helped me get the best deals!

Huge store, nice furniture

I had the best experience, while shopping at this store. Best prices, best people you could ask for as far as help, very knowledgeable on the product. The general manager was very friendly and assured me we would be well taken care of. Thank You John Ariotti and David Herndon for you all your help. Many Thanks, Robert

Stephen provided excellent customer service when I visited the Danville store recently. I went simply to browse for ideas. Stephen greeted me and helped me find not just one item, but four! He was friendly, professional, and an excellent salesman. I highly recommend him and the store for great customer service. The store itself is beautifully decorated and arranged; it's fun to just browse and get ideas, too!

Large selection of last available items at deep discounts.

Great place to get furniture good service and delivers in a timely fashion

I had a wonderful experience in this store. I stopped in with one of my sons who was looking for furniture, and we were not only greeted by the store manager himself, John, but he assisted us in finding exactly what we were looking for--with a no pressure approach. I would highly recommend this location, and I would recommend John Ariotti specifically! Thank you for such a great shopping experience.

Had a great experience at Ashley. Really took into consideration a lot of ideas and had no problem spending time with us to get it right, and we got a great deal on top of it after looking at other stores in the area.

Robert Dickerson gave us the most excellent, informative attention - We bought a bed and a dresser from Ashley. Fantastic service - we felt like family. Will definitely be back soon. Thank you, Ashley Home Store!

Robert and Dustun were so kind, they brought my sofa after the delivery men weren't able to get it through the door! These guys helped by nephew take the door frame out to get the sofa in.....they did it and I'm so happy. The Ashley of Danville fir hiring great employees! Thanks guy.

We went there looking for a sofa and a reclining loveseat. After walking around the store and looking at the items, we found a few we liked. A salesman came up to us and offered to help, very polite. We immediately asked him how long it would take to get any items we purchased into our home, as we wanted our furniture by a specific date. He told us, without hesitation, just one two two weeks. This was within our timeline so we proceeded. After spending 2+ hours finding just what we want, specifying the fabric, and the layout of the sofa, he went to get pricing (prices are not posted, they are hidden in codes on the signs). He told us he would give us a discount, and then started quoting a lower price. Great, we will take the lower price of course. Then came the "This price includes fabric protector". No, I am not interested in that, how much without it? Well, he had to go figure that out. He comes back a few minutes later and says the difference is only $36. Well, for just thirty six dollars, fine, and he leaves to write up the order. As we sit there waiting, I re-calculate the pricing he gave us in our head. The prices do not jive. So, I walk over to him and ask him to confirm the price of one of the items that I could not recall exactly what he had priced at. He shows me his ipad and, in a testy tone, says that he is "trying to figure this out, it won't let me see prices until I'm off this screen". No problem, I will stand there and wait for my answer. Over comes my wife, we get out a piece of paper and start writing down the items. Sure enough, the $36 protectant is costing us $300. Not interested, in this, please remove it we tell him. So, now it's been about 5 or 6 minutes that he seems to still be on "the screen" and is ignoring us. Ouch, he got busted! Suddenly, after pretending we were not there, he says our furniture will be delivered January sometime (don't recall exact date, middle of the month sometime). We remind him he assured us it would arrive within a max of two weeks (putting it there in early December). He goes to his boss who comes over and tells us that there is a shortage, and the only way we can truly know if we can get it sooner or not is to pay for it. Uh, why not just get a confirmation? They can't, he says, unless we bought it already. No thank you, what is this, Obamacare, gotta pass it to see what's in it? So, we leave and purchase at Rooms to Go and they were amazingly great. Thank you so much, Ashley Furniture, for wasting our time.

I went into the store to look at a sectional with no intention to buy. I ended finding a deal I couldn't pass up and purchased a sofa. There was no high pressure sales pitch and I felt I was being helped but nobody was breathing down my neck as I was shopping. Overall a great experience!

Hello I want everyone to know. I had a great experience at Ashley Furniture. In Danville Virginia. My salesman was very professional. He took time with me. I recommend anyone to go to Ashley Furniture. My family and I are really enjoying. Our living room furniture. Thank you so much Mr. Herndon

Friendly staff. Stop in and talk to Robert. He will assist you will all of your furniture needs. And if you are unsure about styles or accessories, he will take the time to show you what is available and how to showcase your personal style! Great deals going on now! Don't wait!!

Great

Selection, selection, selection! So many amazing products all under one roof and service that goes above and beyond to satisfy.

Great staff

Great quality and truly high quality customer service. The manager gave us individualized attention and exceeded our expectations! I would highly recommend this store to anyone.

The manager of the danville store went above and beyond any expectations I had imagined.

I will never go here again. My husband and I was looking for new furniture to go in our new home. When we walked in, we were greeted however the person that was suppose to help us immediately judge us and didn’t help at all. Needless to say, we didn't buy anything we went to another store and bought just what we wanted.

Clean, Nice, Sales a little pushy, but overall a nice store, very spacious and lots to choose from.

very pleasant. David was there when we needed him for questions but in general let us browse and make decisions without being obtrusive.

Everyone is very nice. There's a wide selection.

I wanted to share my story so that potential Ashely Furniture buyers have a clear understanding on why it’s so important to shop around. This particular purchase was not an impulse buy, and I did indeed shop around, for several months in fact. I went to Ashley as well as other stores for three months looking at the living room furniture. Finally, after several months of deliberating, I decided on the Cosmo Marble L-shaped set from Ashley in Danville, VA. As mentioned previously, I spent an extensive amount of time trying this couch out, and every time I went into the store I sat on it for up to an hour. I purchased the couch/chaise/ottoman set in November 2014, and that’s when the nightmare began. The day they delivered I sat on each piece before I would sign-off for the delivery. The couch had a scraping noise when I sat on one particular part of the couch, and also, on the same section of couch, it felt like I was sitting in a huge hole. I had the delivery man confirm my speculations, and afterwards, he called his manager and discussed the issue. The manager said he was going to send out the individual who handled customer complaints with delivered furniture. However, this individual was not set to arrive until three weeks from then, so, I had some time to try out the couch extensively. Words honestly cannot express how dissatisfied and disgusted I am by how cheaply the furniture is made. The arm of the couch, which you would think you could lean against, causes you to readjust after just fifteen minutes. You can actually feel the wood and cheap insulation crunching around in the arms of the couch. You also continually have to readjust while sitting on this couch - it feels as if you are sitting on the frame. All of these experiences happened within the first week of having the piece. Naturally, I called Ashley the second week of having this furniture to talk with the manager. I told him how dissatisfied I was, and his first response was, “Oh, well just so you know, there’s a 30% restocking fee.” Additionally, the throw pillows that came with the couch are completely different than the ones on display. The ones in-store are filled with down feather, and the ones I got were filled with the same filling found in cheap pillows. I commented on this and the manager noted that, quote, “Ashley reserved the right to change the filling inside the pillows without notice” (no joke). Anyway, fast forward to when the guy came back to look at the furniture. He came in and inspected the furniture. The first thing he did was flip the couch over and remove the block cloth on the bottom. He said the scraping noise came from a bent nail that was scratching the wood (no problem, I guess). Next, I asked him why the furniture was sitting so low. He responded with, “Oh, I can fix that too!” So he put on his coat, and when I asked him where he was going, he said he was going to go to Lowe’s to buy a wooden board to put under the springs so they wouldn’t go down as much when someone sat in it. (Is this actually happening?) I told him, “Absolutely not, I paid $1,700 for the furniture, and I am not settling on a board under the springs.” So, he called the manager and told him that I deemed this unacceptable, so they agreed to send me a new couch. I was told this would take eight weeks. By the time it arrived, indeed, eight weeks later, the delivery men took a chunk out of my front door, tore a hole in the black cloth on the bottom of one section, and scraped my newly polyurethaned wood floors. A month passes. I call Ashley again to tell them how cheap the furniture is and how there is no resting on this furniture. To give you in-depth descriptions: you feel the frame in every position you sit in, your body aches when you get up, the cushions go flat immediately, and the pillows are uncomfortable. I just wanted to let other prospective Ashley buyers to beware of the quality of the furniture and customer service. I would not recommend Ashley to absolutely anyone.

Hired help moved my furniture I brought from Ashley a year ago and they lost the pieces to my bedroom set. I always love my experiences with furniture from Ashley; however, what sealed the deal was the way they treated me when I told them my bedroom set was in need of care. From the first response from Laura at the front desk to Joel in the service department I am happy that they turned my misjudgment of unqualified movers to a good critical thinking process. I am happy with the fact they treated me like I was family. Also, I usely will not buy furniture on credit but last year they helped me with in house financing. As I look at my furniture, I can say all the furniture I have brought through Ashley and through authorized dealers that carried Ashley products is still standing. I am thankful for the over the top service.

The overall staff is friendly and inviting. We've not made a purchasing decision but we'll definately buy furniture from this store. The store is beautiful. Everything is perfectly designed to make it feel andl look like your home. Now I understand why they call it a Homestore.