Ashley Fairfax, VA 22030

Wonderful experience at Ashley today buying a new couch and bed for my daughter. Andre was incredibly helpful and not pushy at all and gave me a great price. Will definitely be returning again soon in the near future.

Ms Aicha greeted us at the door and asked what we were looking for. She led us to the recliners and was the perfect amount of attentive and aloof. Let us shop without being pushy but there to answer questions when we had them. The price was right for the furniture and she worked with her manager, Mr Tony to get us extra discounts on delivery and product protection. Very pleasant experience.

Ashley furnace is the worst place to Buying furniture. They told you 6 to 8 week to get it but it took over a half a year and the customer service is terrible. The customer service told you the manager will call you but The manager will never call you. If you call back to speak to to the manager and they were told the manager is not there. If you try to cancel it then they would charge a feel I will never buy anything there again. And I had to cancel my order then they told me they gonna charge me to cancel. I will never buy anything from There and I recommend other people never shop there.

My sale person was great to deal with . Andre was very knowledgeable and patience with my questions . He took the time to show me the product and explain the difference in the sofas I was look at. The customer service I received from Andrea was 100% percent on. Old time customer service at its best . Andre made me feel like a valued customer ams this was the first time I was in this store . Derek

Excellent professional and courteous service that will motivate me to shop again in future. Thank you so much Aroma.

Awful customer service. No follow up at all. Dismissive and arrogant staff Bobs is much better

Worst customer experience ..from store manger to corporate office No one seems to care about your concern.