Ashley Store Falls Church, VA

Rowa was very helpful and nice!

Nuet was fantastic!

Mark was excellent

Rowa helped us with very professional way and worked hard with and around our budget. Thank you for your help.

Kabeer did well. Very helpful.

I had a great experience here. Our representative Noori was extremely professional and patient with our needs.

Rowa was perfect. She really helped get what we need. We saw a few pieces she suggested and were in and out in under 30 mins.

I purchased a sofa from Ashley a few days ago, and it was delivered today — I absolutely love it! Mark was incredibly helpful throughout the entire process. He found the perfect sofa that matched exactly what I was looking for and made the whole experience very comfortable and easy with his friendly and approachable manner. I called several times with questions about the sofa, and Mark was always kind and patient. A few days after the purchase, I decided to change the direction of the chaise. I called the store, and they handled it quickly and kindly. The delivery was smooth, and the setup was done fast and professionally. I'm really happy with both the product and the service!

Nuet has been very courteous and professional. She helps us all the way. She is very patient and tending to our needs.

Shopped around a bunch of places but Mark helped us find exactly what we were looking for in our budget

This was my first experience shopping at a major furniture retailer and I would absolutely recommend this store to anyone in the area! Rowa made the entire process easy and knew exactly what to recommend based on my preferences. I would absolutely visit this location and work with Rowa again!

Perfect Customer Service by Nuet!!

This is ridiculous. I bought a mattress and the encasement for the mattress. They don't allow me to return the encasement, which cost me $169. If this is a final sale, then you have to tell me when I bought it.

Nunt helps us well thank you

I love Ashley furniture. I have bought several items through the last 15 years. My salesman Kanbeer was helpful and friendly.

Great! Kabir Hashimi was very helpful

Kabeer was incredibly friendly and helpful. We had a hassle-free experience and were able to buy a couch on the same day!

Rowa was very patience and professional!

Mark had good customer service and took care of us.

Mark was very helpful and friendly.

Mark is the MAN, he helped us with everything. We stayed for 3 hours checking, and he never left us alone. Thanks Mark, you the best

Amazing experience- see Rowa ! There was a glitch in the system and the honored the online price and then some!!!

Mark is very good service

Mark was awesome very helpful . Give him a raise ! Marcia Arlington VA

Kabeer was very helpful and informative while I searched for a couch. Thank you Kabeer!

Nuet was fantastic at helping us out and being absolutely wonderful

Very helpful and informative

Mark was a pleasure working with and was very helpful in choosing the right couch

Very good experience with Noori!

Very good experience with Noori specifically!

Sales associate Nuet did an awesome job. She helped us to find the perfect item at a great price. We really appreciate the service we received.

Nuet was very patient and helpful

Mark was really helpful and knowledgeable what a great person to ask for help

Noori was lovely to work with and helped me secure the couch I wanted for a great price!

Rowa was great to work with!!

Nuet was fantastic. She took her time to show us around and find the exact couch we were looking for. She was personable and knew what she was talking about when it came to the best furniture. Could not recommend this location enough solely for her.

Kabeer was incredibly helpful and took the time to show us a variety of furniture pieces, making the entire experience smooth and enjoyable.

5871 crossroads center way falls church Kabeer played a key role in helping us explore and pursue opportunities in the furniture sector. He provided clear and detailed explanations throughout the entire process, making our experience truly exceptional. His professionalism, patience, and in-depth knowledge gave us the confidence to make informed decisions. We made our purchases because of the outstanding service and support he provided. We would also like to acknowledge the store manager for maintaining a well-organized and customer-focused environment. The teamwork and service quality reflect excellent leadership. We are very grateful for Kabeer’s guidance and highly appreciate the entire team’s contribution.

Have been coming and shopping here for years. Always great selection, service and prices. Shoutout to Mark for his help the other day.

Nick was extremely helpful in finding us a couch within our price range!!

Bought our first couch here! Great experience thanks to Mark, super helpful and personable. So kind and answered all of our questions!

Mark was amazing! He was very professional and friendly. He gave me a great deal and I was very pleased. Thank you!

Rowa was very helpful and professional in helping me choose my furniture. I definitely recommend working with her.

Mark is beyond five stars!!

Avoid Ashley like the plague. I came in earlier this month and picked out a sectional - the sales people were fine then, albeit making unrealistic promises. Once I received the item, it gave me a severe allergic reaction. I went back to the store and was assured several times I would get a refund to my credit card. Corporate said it as well - but mind you their only solution was to tell me I should pay them to deep clean their product. After the items were picked up, I called corporate back to confirm receipt and was told suddenly that I could only get store credit and was told to go the store. At the store, the same office manager who had assured me I would be refunded to my card, told me it wasn’t possible. I am now down nearly 3k and without furniture and will be pursuing a charge back for the purchase. I would absolutely never recommend any item from Ashley, especially given their insidious behavior, blatant lies, and horrible products. Shame on you. EDIT: Regardless of what your “records” say, your office manager and your customer service line assured me several times that I would get a credit card refund. I specifically asked every time and was reassured each time. I don’t appreciate you lying about my experience to save face as a company.

Nuet was amazing! If you have any questions or looking to do a furniture purchase, go to her!!

Rowa was extremely helpful. Got a bedroom set quickly and efficiently

The team at Ashley was very friendly and helpful throughout the process, Nuet helped us answering all our questions and making sure we felt confident in our choice. We are very excited to try Nuvela line.

Mark was great. Very helpful and efficient.

Mark is really helpful and gave us a huge discount!!

Wonderful person to work with.

Thank you!! Rowa Very helpful… ☺️☺️☺️☺️

Mark helped my wife and I find our living room sofa. He listened to our needs and concerns, recommended different options, and gave us the best deal possible. Highly recommend him!

Mark Maher was great. Good customer service, worked with our budget and made the whole buying process a breeze.

Nuet was very helpful to my mother and I when picking out a new couch. She was very knowledgeable.

We were able to find what we were looking for so fast. Thanks Mark!

We had an amazing experience. Mark helped us as soon as we entered the store. He was able to find exactly what we needed after mentioning the style dresser and couch we wanted. Thank you so much for your help and professionalism! - Alex

Great service. Kabeer was very helpful!

Kabeer is the best. He is extremely knowledgeable, answered all our questions, and made sure we got the most savings available on our purchase. Highly recommend! Ask for Kabeer when you arrive and you won’t be disappointed.

Kabeer was super helpful in helping us find the perfect couch! He was able to order it for us and was very clear in communicating all the prices and everything that’s included in the protection plan. Would definitely recommend having kabeer help you out with finding furniture for your home!

Mark was great. He was very patient while I went back and forth on several options (all good options, which made it hard). He never made me feel pushed or rushed into the decision , and I would not hesitate to recommend him to anyone in the area looking for a couch.

Kabeer helped us pick out our couch today. He helped get us rushed delivery and explained the features of the couch very well. He was not pushy about financing. Overall it was a very positive experience.

Mark was extremely helpful in our selection and understanding the cost of our furniture.

We came to shop for a bed and ended up buying a recliner . Mark was great ! Very helpful and professional .. Thank you Mark

It was so nice and so quality place for furniture.In Falls Church location Mark was so helpful for choosing suitable furniture.Thank you for amazing service?

Amazing experience at this location. We came back four or five times within a week before finally pulling the trigger on our purchase, and we never once felt rushed or pressured. The associates are nothing but helpful. We had a tight budget and Kabir made a huge effort to get us every possible discount, completely exceeding our expectations. Cannot recommend this store (or Kabir!) highly enough. Thank you as well to Wassim, the manager, for accommodating us with price match and being so kind and helpful. He made sure that Kabir was able to give us the best discount as military customers. We will be back! Five stars! ⭐️⭐️⭐️⭐️⭐️

Mark was very helpful and professional!

I ended up at Ashley after visiting 3 furniture stores and found my perfect couch minutes after walking in. Kabeer assisted us with our purchase, he was very supportive and informative throughout the process.

An amazing experience super kind and lovely associates.. very recommended

Rowa was amazing! We got a new bed without any hassle, we’ll definitely be back for furniture in the future.

Kabeer was wonderful and been very helpful. He has explained everything and helped us to get a discount and get the best price. Thank you Kabeer.

Nick was very helpful in assisting us find furniture for our whole house. He was very professional and kind to work with.

Noori was so friendly and helpful. I took my time and found a dining set💕 thank you!

Kabeer was very pleasant and helpful. He was not at all pushy, while being very knowledgeable.

Rowa is such an amazing sales agent. She helped us pick the right items without rushing us. She was very professional and friendly. Recommend her to everyone going to this store. And We also loved by the way everyone treated us. Thank you

Mark was terrific! He helped get us a great deal on a couch and some matching pillows. Amazing experience!

Mark was amazing!!!

Noori was fantastic- didn’t try to oversell and answered all of our questions

My experience shopping for the first time at Ashley Furniture store was fantastic. Mark was the person who greeted and welcome us to the store. He was generous, kind, and very helpful. Mark understood our need and we were able to make our first Ashley furniture purchase. Thank you Mark

Just moved to town and came to visit. I worked with Mark and had a great experience. We managed to get to a price that worked for everyone and am having everything delivered in a few days. Thank you Mark and team for the positive experience.

Noori was fantastic and we got a real bargain!

Wonderful customer service. Kabeer was fantastic, attentive, explaining everything we needed to make a decision.

Mark was very kind and made sure we were well taken care of. Definitely recommend!!

Mark was fast and fun to work with. He was patient in showing me what was available and durable.. Ask for him if you go to Ashley's!

I had an excellent experience at Ashley Furniture thanks to Mark, one of the associates. From the moment I walked in, Mark was welcoming, attentive, and incredibly helpful. He took the time to listen to what I was looking for and guided me through different options with genuine care and professionalism. He was knowledgeable about the products and made the entire shopping experience smooth and stress-free. I truly appreciated his patience and honest recommendations. If you're visiting Ashley Furniture, I highly recommend working with Mark—you won't be disappointed!

A great furniture buying experience! Mark was super helpful and directed me to the exact sofa I wanted to see. He put in the order and helped me get a good deal with the sales going on. Will definitely come back!

Mark was very helpful

Noori helped us look and decide on furniture for multiple rooms. She was patient (with us and our 2-year-old!) and detailed oriented.

Wonderful experience at the Ashley Store in Falls Church! The showroom had various styles and selections available. Mark assisted us and helped us through our entire purchase, showing us various options of what we were looking for. He was kind, attentive, and very helpful. 5 star service to Mark

We had a great experience in-store. Mark greeted us right when we came in, and he helped us with our purchase of a new sofa. Fantastic customer service!

(Translated by Google) Mark has served us very kindly. (Original) Mark nos a atendiendo muy amablemente

Kabeer was very helpful

Rowa was very helpful and found what we needed.

Rowa gave us amazing service. We already had an idea of what we wanted and she nailed it right on the head when we told her about it. Very happy with our purchase.

Thanks Rowa. Amazingly helpful.

Mark was amazing, very helpful in finding the best deal for me. I was able to get a great bargain with his help. He did a great job helping me understand the quality of the products. The best.

Nick! The best guy to buy furnitures from, he was so kind and forthcoming right from get-go. He literally fights on your behalf, really really recommend him!

Rowa was very helpful, considerate when buying new furniture for my mother in law!

Thank you Rowa for helping my elderly mother buy furniture for the first time in 40 years!

Rowa was very nice and helpful with me in choosing the right furniture. She was patient and understood my needs.

Purchased my first couch today! Mark Maher was extremely helpful in answering all of my questions and made the purchasing process quick and smooth.

Excellent employee and polite. I bought a sofa had a great experience. An Afghan lady was there she was very helpful and kind

Great service and very friendly by Mark. He helped me find the best deal.

Mark was an absolute pleasure to work with. From the moment we stepped into the store, to accommodating our specific needs, Mark was always there to provide the best quality service. Thank you Mark and Ashley Furniture staff!

Kabeer was a very nice

Nick was very helpful with helping us pick the perfect nightstand and wardrobe for my room. He knew all the products very well and helped us pick the right item for our specific accommodations.

Rowa was fantastic in helping show me around the store! She is a great salesperson.

Rowa was great for find an outdoor table that we needed. Fantastic customer service. Looking forward to enjoying the table throughout the summer.

Excellent service from Noori, she helped me get the sofa I wanted at a great price with no sales pressure

Mark was amazing! Helped us find out dream couch

Mark was awesome from the time I walked in the door until the time I found the perfect bed set for my son. Great customer service. Thanks again Mark!!!

Great store! Kabeer was super helpful

Nori was an amazing saleswoman. She was very patient as we tried every single living room set 😂 and she was also very knowledgeable.

I want to thank Mrs. rowa for her wonderful treatment. She was really very nice and friendly Thank you so much 😘

Hello I visited Ashley furniture today and was greeted by an awesome sales associate name MARK, he got me in and out and definitely satisfied with my purchase 😊 please visit and ask for MARK MARK MARK if he is not there walk back out!! Located on Leesburg pike VA!!

Noori was extremely helpful, patience with us during our visit, and was able to help us find the perfect couch for our new home. Highly recommended!

Mark was a great associate, extremely accommodating and very helpful.

Kabeer was very helpful

Johnny was the best salesman ever!!!!!!!!!! Very knowledgeable!!!!!!!!!!!!!!!!!

Just had the best experience at Ashley Furniture. Noori was so helpful and helped me pick out furniture for my new apartment. She listened to what I wanted/needed and showed me the best options for my new apartment. She was not pushy and didn’t try to sell me more than what I needed.

Absolutely phenomenal shopping experience for furniture for our new home. Johnny was fantastic to work with and patiently waited for us to arrive in the area to settle on our items. We truly appreciate him and the managers for taking such great care of us!

Johnny was very helpful!!

Johnny was awesome to work with!

Mark was amazing! He was very patient and knowledgable. He made our experience very easy. I definitely recommend working with him!

Rowa sales associate was very helpful and informative. Thank you for making it an easy purchase.

Rowa provided the best customer service and is the best associate!

Nuet was one of the best sales rep I've encountered in a while, even by being in sales myself. She was personable, very detail oriented and gave me exactly what we were looking for.

Mark was great, helped us all the way

Rowa is an amazing sales professional. Had great experience.

Mark

Kabir gave excellent service. We will definitely come back to him.

Mark was super helpful in selection and price information for everything in the store. We were able to make the decision easily. Thanks Mark !

Thank you Mark Maher for your nice customer service.I really appreciate it.

Kabeer ....amazing and extremely knowledgeable sales associate! Fantastic shopping experience!!!

Nuet was very friendly and took the time to show me all the available sofas from a variety of prices. She was also get me a variety of discounts.

Johnny the best person

👌🏼

Johnny He is She was well-mannered and patient.

Mark did a great job helping me with my bedroom set! He is very patient answering all my questions. I recommend the store.

Nick was a great help , got the furniture we needed.

(Translated by Google) Mr. Mark treated us very well, 100 points (Original) El Señor Mark nos atendió muy bien , 100 puntos

Great experience! Nick was very helpful and attentive.

Rowa do great jobe with us

Mark is one of the best customer services provided us. Politely, kind and humble Heseserved to be honored John

After a miserable experience attempting to do business with a competing furniture store, it was a breath of fresh air to walk into the Bailey's Crossroads Ashley location. We were quickly greeted by Mark, who listened carefully to the specific sectional couch layout we wanted, and made it happen within ten minutes. No hard upselling, just good smooth customer service and a specific delivery date was determined right there. We are very excited to receive our new couch!

Nuet is awesome, I’m an old customer of hers and she is the best!

Mark helped us with great customer service we had a best customer service with friendly attitude and knowledgeable.

We received excellent customer service. Mark was wonderful! The whole process of buying sofa and coffee table was so smooth and easy. Thanks Ashley store!!

Great service! Great discounts!😁

Rowa had excellent customer service. And good communication skills. We where pleased.

Mark demonstrated exceptional professionalism and expertise during my visit to Ashley's Furniture. He was not only a highly skilled salesman but also incredibly helpful, ensuring a smooth and positive shopping experience.

Mark was super patient and helpful in helping us find the perfect room set up even when we weren’t sure what we wanted!

NUET Is probably one of the best sales people I ever worked with before!! Thank you so much Nuet!! I'm going to love my furniture!!!

My fiancé and I were shopping for a new bed/mattress. Mark was who helped us and he was amazing he answered all our questions and explained things throughly. We will definitely be coming back in the future and working with Mark on further purchases

I had a very good experience at Ashley Furniture. Mark, my showroom salesman was very instrumental and quite helpful on helping me find the right soda for my mother. Everything I asked for he found in a couch that I purchased. Thanks again, Mark and Ashley furniture!

Very helpful people . The sale person is very Experienced.

Noori was amazing!!!! She was extremely helpful! We had to bring our 3 kids into the store with us and Noori was extremely patient with us as we picked out our new furniture and tested new mattress! We highly recommended working with Noori. And added bonus was having Wassim working with us to finalize delivery!

Rowa she is vey helpful

There was an excellent selection and great discounts. We had a wonderful experience with Rowa, our associate. She was very helpful and not a pushy sales person.

Kabeer was wonderful and very helpful to me and my family. He helped us with the process of getting a dining room and bedroom sets.

Mark helped us , and he showed very good customers services and being so decent and great .

Wonderful and easy buying experience. Nick was incredible! His knowledge, transparency, and kindness were top notch.

Nick was fantastic in helping us find the perfect sofa (leather). We can’t wait to have our basement furnished with our brand new couch from Ashley! Thank you Nick for your professional expertise and friendly advice with us! We could not be more happy.

Proffesinal And Exellincy Servvic

Johnny was extremely helpful. He made shopping easy, listened to my preferences, and have me a good deal! Highly recommend coming to see him if you are looking for furniture.

Rows mazid amazing personality great sales person with good altitude

Rowashe is amazing great personality She so good

Wonderful service here at Ashley Furniture. With no pressure, excellent recommendations and easy to work with Mark

ROW A was amazing. She thoroughly walked me through the entire store and offered expert help and great advice. Great experience all around. Very happy with the service and professionalism.

Rowa was super helpful from start to finish. I came in earlier in the week to look at couches and she didn’t stop until she found the perfect couch for me at a great price. If you’re looking for a sales associate you can trust I would highly recommend her.

Mark did a great job in helping us with our new couch purchase. Professional, efficient, personable, and worked to get us the best possible deal. We felt no pressure from him our whole time at the store. Ask for him!

Mark was a great help, very friendly and knowledgable. Made the process a breeze. Thank you, Mark.

Thoroughly enjoyed our experience here today. Mark was a GREAT help to us and showed us all the things that would fit our family room, so that we wouldn’t have to walk around searching through the entire store. We found our perfect sectional! Great variety here too - will be back for other furniture items for future projects. Clean store, well lit, and lots of room to walk around. Thank you, Mark!

Kabeer was great!! He exceeded expectations in every respect, highly highly recommended!!!!

Kabeer at Ashley in Falls Church was simply amazing today! Went above and beyond to make our moving experience very enjoyable!

Great service. Nuet & her manager accommodated my requests. Very happy customer

Rowa was very helpful!

We were able to get a beautiful table at a great price! Nuet was great and worked with us to figure out cost, payment, and delivery.

Nuet was very knowledgeable and helpful in helping us choose new living room furniture. Got me a great deal and added discounts. Highly recommended.

Great service and worked with me in the pricing! Very satisfied!

Mark was so helpful and professional! Thank you for everything and your support and assistance

Mark excelled job

Mark is the best salesman he is very helpful and try to make me comfortable He explained about quality and convince me to buy. Actually my plan was to look not to buy

Mark is absolutely a nice salesman. No pressure in buying things and nice person!

Very helpful. Nuet was great!

Mark was excellent! Helped my Dad and I find a couch to set up my new apartment.

Ordered my couch to be delivered by end of this month. It was supposed to hit the warehouse by 3/24 and be at my home this week. I can't even get a realistic estimate of when it will be delivered. Moreover, the store did not return the multiple phone calls and voicemails I left inquiring about it.

Nuer Sales women helping us very good .

Mark was excellent. Very attentive and knowledgeable.

Maria is a blessing, as soon as I came in she welcomed me warmly. Although I didn’t buy anything, I left with a better understanding of what I wanted. Thank you very much

Nuet was very kind and helped me a lot looking for furniture for my new apartment!

Noori was exceptionally professional and helpful in our process of looking for furniture. We really appreciate the cooperation and willingness to be patient, and we were extremely happy to purchase.

Nuet and the store manager were very helpful. Awesome as usual!

Very helpful, friendly

Mark was so very helpful finding everything we needed for our new apartment!

Excellent experience from start to finish.

Rowa,is so fantastic lady, she has a powerful convinceing power. But, i am so glad

Great service! Mark was very helpful and they provide flexible delivery dates.

Rowa

Rowa was very professional and helpful when I was looking for bedroom furniture.

Mark he was really great with us !! Helped us find out type of sofá we wanted and good person!

Nick was the most helpful sales rep and made sure I got the best deal possible!! He answered all of my questions and had great advice for my first big furniture purchase. Everyone at the store was so kind and helpful!

Mark was great! He immediately greeted us as we walked in, introduced himself and then gave us space to browse. As we walked around he informed us of other areas to look. Once we made a decision he, helped complete the purchase and made the process easy.

Nuet is amazing. She spent so much time with us and we had a blast learning more and more about all of the options we have we were looking for a sofa and she convinced us to get a loveseat as well. We love her!

Johnny was amazing. He was able to get my roommate and I everything we need with no hassle. Extremely helpful! He should get get a raise!

Johnny is the greatest! He was extremely helpful and kind. We could not be happier and we will definitely be coming back to work with him in the future.

Great service, very helpful staff. There was a good sale and though the actual cost was different from the calculated cost, the staff honored the price. Noori and Wassim were awesome!

Roes great customers services

Rowa, she is an amazing person and give a very great customer service.

Johnny was extremely helpful. Made my shop for a bedroom set and couch very enjoyable. He knew just what I was looking according to what I described. I will be recommending friends and family to him.

Had a great experience here. Nuet was extremely helpful and gave me the best deals possible. They not only matched online prices but beat them and included the 5-year warranty and free delivery and assembly! Couldn’t recommend them enough, especially Nuet.

Mark is a good seller person

Rawa was very nice, she gave us many options and special prices.

Mark he is very helpful and kind

Mark good service explains everything correctly

Mark was excellent! Great experience at Ashley today…..super friendly and very efficient! Highly recommend you ask for him!!!!!!

Nuet is fabulous! She is very knowledgeable and had all the answers I needed. She gave many suggestions and helped me settle with my decision. I’ll be back to see her!

Kabeer was amazing. We needed furniture for a small room and he was able to provide a solution that is comfortable and attractive. We’ll be back for future purchases.

Mark was great!!

When my boyfriend and I purchased a couch last month at Ashley at the Falls Church location, we were thrilled with the service, as can be seen by my original review below. However, after publicly praising the store and swiping our card, the customer service become completely nonexistent and the store backed out on what they said about finding us the right pillows and ensuring our happiness with our couch. I have emailed the store multiple times since purchasing an expensive couch with no response. This was after we followed up about the pillows ourselves and was told that despite being told we'd get them, they wouldn't be coming. There has been zero outreach to us since our purchase and we have no idea what is going on with our couch and pillows. It is impossible to get a hold of Johnny or the store manager or the store customer service. We have been totally ghosted. This is absolutely unacceptable when buying what should be an expensive, forever piece of furniture for your home that you are looking forward to. Since March 19 I have been trying to get ahold of someone to no avail. Would not recommend shopping here unless they are able to remedy the situation. -- Johnny at Falls Church was exceptional. He worked to get us the right price and find the right couch and is making sure we get the right pillows. He was very patient and made sure we knew all the options.

Nick on the floor was great—informative, fair, and extremely helpful. I appreciate how he made buying home furniture easy. I’ll be back and just asking for Nick.

I went to ashley falls church and I work withe rowa she was amazing and very good help

I had a very pleasant experience. Excellent customer service. My sales associate Sayed was professional and got me the best price on my new bed set , I highly recommend shopping at this Ashley Furniture location.

I had a wonderful experience at the Ashley Furniture store in Falls Church today! Johnny (I hope I got his name right) was incredibly helpful, patient, and knowledgeable. He went above and beyond to help me find exactly what I was looking for. I previously had a bad experience at the Woodbridge location, but Johnny completely changed my perspective with his outstanding customer service. He is from Palestine and was truly kind and welcoming. If you’re looking for a great shopping experience, I highly recommend visiting this store and asking for Johnny!

Mark was exceptional in helping me find furniture for my new home!

Kabeer is very professional and helpful

We were looking for a sectional and dinning room set, Noori was very patient and helpful with the process.

Mark was very helpful during my visit. Not pushy and very informative.

Rowa and Connie were excellent in helping me find a couch and discuss financing options.

Rowa was extremely helpful with me coming in to pick out a new couch. Friendly, quick and knowledgeable!

Had an amazing experience with Rowa Sales person, i’d love to have such experience again and again in my future home decor purchase Thank you

Nick was great!

Wonderful experience. Noori was very helpful and accommodating to our needs. The store was nice and neat.

Mark did a great was very patient and accommodating to what I needed. Lied to about delivery time not so happy about that .

Nuet was amazing from the time I walk in to the time I finish the process. If you planing on visit this store I definitely recommend her.

Noori is great! So helpful!

Had a great time shopping for sofas. Noori was extremely helpful and got us a great deal.

Johnny was great! Super helpful.

Rowa was very personable and helpful today during my shopping for a sleeper sofa and chair at Ashley Furniture. She is knowledgeable about the products and offered good points. I highly recommend her and appreciate her assistance.

Meryem was extremely helpful. She approached us and did not pressure us! She answered all of our questions and made our entire experience amazing. When we pay off our living room furniture we will be getting new bedroom furniture with her as well :)

Friendly helpful people. Great service and I love my new recliner.

Noori was wonderful! And incredibly knowlegdeable

My experience here was great! Mark greeted me and helped me with purchasing a sectional couch. He walked me through all my options and helped me get a couch that I was very happy with!

Mark was very helpful and was able to understand what I was looking for. He assited me and made sure I was happy with my purchase.

No returns after 72 hours. Bought a mirror which proved too heavy. It was still in perfect condition but they refused to let me return it so I’m stuck with it!

The sales staff worked with me and my wife to dind the right seating solutions for a small space in our home. They didn't have the sofa on showroom floor but the found a new model and that just came out in their catalog. I haven't had any follow-up on the progress of my sofa. We are going on three weeks since we purchased the sofa, but yet no contact with us on the delivery.

Very pleasant experience at Ashley Furniture yesterday! Was immediately greeted by Nick who was very thoughtful with the various floor models he show us. He understood what I was looking for and that I had a certain budget. After finding the perfect couch he was very thorough with the order process and triple checked with me that all the details were correct. I felt like he had my best interest in mind and I appreciate that! Thank you Nick and the team at Ashley Furniture!

The initial experience was great, but follow-up/follow through and business practices are lacking.Was told couch delivery was going to be 3-4 weeks initially. Ended up finding another couch through another vendor that could deliver earlier. Called to cancel and was told couches were suddenly in warehouse and they could deliver within 2 days—If I hadn’t called to cancel would I still be waiting 4 weeks? Why didn’t someone call to schedule delivery if items had arrived at warehouse? Lastly I was told that in order to cancel the order I physically had to drive 45 minutes to the store since they could only cancel if I was there in Person—and I’m out of town the next few weeks so have not been able to make it in yet. Every company has an automated cancellation button somewhere in the system, so seems like an antiquated business system. Overall, they did great with the initial sale but follow-up/follow through and business processes were woefully antiquated/outdated. or lacking all together.

I had a fantastic experience at Ashley Furniture thanks to Ms. Nuet and Maryam! They were both incredibly helpful, patient, and knowledgeable. They took the time to understand my needs and guided me to the best furniture options for my home. Their customer service was outstanding, making the entire shopping process smooth and enjoyable. I truly appreciate their professionalism and kindness—I highly recommend working with them!”

Thanks for Mark help ma a lot with baying sofa and he is too kind and respectful to all my family And thanks again Mark

Rawa was great at helping us find the perfect furniture and decor.

Rowa is amazing! Very friendly and helpful, made the process of getting our new couch very easy!

The stores is excellent as well the attention! All furniture is high quality. Nuet provide us an incredible service giving us all the information in detail and patiently. She is great!

Fantastic service by Rowa!

Great salesperson! Delivery was on time and efficient and with a very friendly crew!

Mark was helpful but didn't hover. We had a good experience.

I have just completed a purchase from Ashley. Rowa, the sales associate, provided us, me and my wife, with outstanding services. She listened carefully to our needs and provided us with exactly what we need. She didn't pressure us in anyway, though she spent over 2.5 hours showing us around and explaining different options available. Her welcome smile didn't leave her face. She made us feel home and provided solutions to few of our concerns. Thank you so much Rowa, keep up the great work. Regards., Mayer & Reem

Rowa was indeed very helpful and knowledgeable. She answered all of my questions and offered solutions to all of my concerns. I purchased a bedroom and a dining room. Thank you Rowa for all the support you provided to us

NUET, a fantastic sales person in Ashley. she is very much kind, helpful, and cooperative.

Nuet was wonderful!! She is wonderful work with and will make you happy!!

Very satisfied.

Muzhgan Noori Sales Associate This is the second time I deal with her and buy through her. Madam Noori is wonderful in the way she deals and gave us the appropriate price.

That’s great! Here’s a simple and positive review you can write: “I recently purchased furniture from Ashely the sale is Nuet and I’m really impressed! The quality is excellent, and it works just as expected. It’s well-made, looks great, and has been a great addition to my [home/lifestyle/routine]. I highly recommend it to anyone looking for [specific benefit of the product]. Definitely worth the purchase!” Feel free to personalize it with details about what you love most about it!

I was looking for a sleep sofa and Nuet helped me and she was great.

Johnny was an amazing person to work with. Definitely would recommend him. Amazing person to work with.

Kabeer was amazing, great salesman. Very knowledgeable.

Jonny provided great service and was helpful , big shoutout

Hi Nick, I just wanted to take a moment to thank you for your time and assistance with our recent sofa purchase. Your knowledge and professionalism were truly appreciated. We really appreciate the effort you put into helping us and look forward to working with you again in the future. P.S. A big thank you to the store manager as well! Best, Daniel & Yulkiana

Fantastic selection and great discounts. Nick worked hard to make sure we got the best deal available and the perfect piece.

Rowa was amazing and i will came again and again to work with her

Rowa was a great professional saleswoman with vast experience, ask for her if u shop from ashley.

Nuet was very friendly and informed helped us pick out the perfect couch for our new home 5/5 would recommend

I had an amazing experience purchasing a mattress here. Rowa was so incredibly patient, taking the time to explain all the different options and helping me find the perfect fit for my needs. She answered all my questions thoroughly and never made me feel rushed or pressured. Her patience is admirable considering it took me a long time to make a decision. I highly recommend her. Thanks to her I left feeling confident in my purchase, and I couldn’t be happier with my new mattress!

Excellent Customer Service from Nuet!

We had a great experience! Nick was not pushy and definitely worked with our budget. Will for sure recommend to friends.

Came in with zero expectations but meeting Rowa was the game changer! She helped guide my thought process and designed my living room! Can’t wait to see the finished product at home. Highly recommend visiting the store and working with a designer like Rowa 🙌🏼

We came into Ashley with a vague idea of the couch we wanted to purchase. Luckily we met an employee named Rowa who assisted us to find the perfect couch for our home! Thank you to Rowa and Ashley Furniture store for making a hard decision easy! We’ll be back!

Mark was very helpful in getting me a new couch!

Rowa was fantastic! My husband and I came in looking for a sleeper couch and she helped us and we found the perfect one!

Had a great shopping experience with Rowa, who walked us through sleeper couches before we chose one to bring home. Thank you!

Mark was super helpful with our purchase of a new living room set.

Kabeer helped to find my couch that I liked, he was very helpful and patient. I recommend him for everyone.

Rowa was extremely helpful and patient, didn’t feel forced to buy; I appreciate her customer service.

Johnny was the most polite and informative sales associate I've ever met. I had a smooth purchase within minutes. Thank you Johnny

Noori was super helpful. It was my first time buying furniture and she made it super easy. Definitely recommend.

Noori was extremely helpful in finding the perfect furniture for my son’s new apartment. She listening to our needs and we were pleased with our selections.

Kabeer was very helpful with helping me find the perfect coffee tables for my living room. Really great experience. Thank you!

Ms. Noori was so kind and explained everything well, so I was able to buy exactly what I needed at a great price.

Beautiful store, pushing salesman.

I went in to shop for a loveseat and worked with Johnny on picking out something. He gave great suggestions and answered all questions that came up. I also ended up purchasing the 5 year warranty, based off Johnny's excellent explanation on its benefits. Overall, I had a great experience shopping here and would highly recommend this location for it's great associates and decent selection.

Rowa is an excellent sales person and easy to communicate. Also offered a good deal.

Great salesmanship! Thanks, Johnny!!

Kabeer was great.

Came to the store with an idea in mind for me and my wife’s space for furniture in our home, and Meeting Nuet in Falls Church, VA , She was super sweet and really helpful, and funny. Her sweet attitude alone sold me. Didn’t try to over sale and had the patience of a saint. Would come back for future purchases at Ashley’s.

Nick was very helpful and very knowledgeable. I greatly appreciate him. Thank you.

Kabeer was amazing during our visit to Ashley’s. We needed a King mattress and both have spine issues. He spent so much time with making sure we made the right choice for both mattress and pillows. We are thrilled with our purchase and he was so knowledgeable about the products. We will be back!

Noori was so much help at the Ashley Furniture in Falls Church. She guided us through our couch and mattress purchase and showed us many options but was not pushy. Great deals and wonderful costumer service.

Noori was such a great help during our visit located at Ashley furniture in Falls Church

We came to Ashley to look at a new couch. Noori helped us around the store and was absolutely fantastic. She helped us look at all of the options, and she was really knowledgeable about the various colors, sizes, and fabric of each couch. Can’t reccomended her enough!

Noori was incredibly helpful with finding our new couch. She was very professional and gave us great overviews of each couch as we compared them.

Johnny did a great job directing us through the details and options related to a leather sofa and love seat. We ended up making the purchase.

I had the absolute pleasure of working with Nuet while selecting the perfect sectional for my cozy condominium. Her exceptional customer service and patience made the entire experience truly enjoyable. Nuet took the time to understand my specific needs and limitations, carefully guiding me through the selection process to find the ideal piece of furniture for my space. What impressed me most was Nuet's sensitivity to my unique situation - I'm expecting a baby in just a few weeks! She was thoughtful and accommodating, ensuring that the delivery timeline met my urgent needs. Nuet's expertise also shone when helping me choose a practical TV console to hold my 65" flat screen. Her keen eye for design and functionality ensured that the final piece perfectly complemented my new sectional. What truly sets Nuet apart, however, is her commitment to ensuring customer satisfaction. She went above and beyond by providing me with her direct phone number, inviting me to reach out to her with any questions or concerns. This level of personalized service is truly exceptional! I wholeheartedly recommend Nuet to anyone seeking exceptional customer service and expert guidance in furniture selection. Thank you, Nuet, for making this experience so seamless and enjoyable!

Thank you for all your help to pick out new furniture! Kabir was wonderful to work with and answered all of our questions.

Johnny was very professional and helpful and showed me multiple options of the sofa bed I was looking for.

Rows was very helpful and pleasant.

Noori was very helpful and patient with us. It was a pleasure working with her!

Rowa was great in helping me find what I needed!

Kabeer was an excellent support in helping me find the right couch I have been looking for. Knowledgeable and patient. I would shop with him again!

Ask for Rowa! In a world littered with mediocrity, she does her best. Kept our best interest in mind, worked her hardest to get us the best, competitive deal and we made the purchase the same night we walked in. Thank you!

Rowa was GREAT! Ask for her!

Rowa was patient and did a great job trying to match my needs to my budget.

NICK was excellent! Very respectful and resourceful. He made our experience a breeze! Will definitely seek him out next time we are shopping at Falls Church branch!

Great store, Johnny was very helpful.

Great experience today in the store with Rowa. She was very patient as I looked at all my options and helped me plan the set up of the furniture for my home with her designer’s eye! Thank you!

ROWA was very helpful and kind

Rowa , very attentive and happy to help with any question I have

Nuet was the best! She took the time to listen to what we were looking for and found us the perfect couch that is flexible and perfectly fits our needs. She gave us great recommendations and we will surely be shopping with her again.

Nuet was fantastic!!!!

Rows was very helpful in finding the furniture we needed.

Johnny is wonderful, friendly, and offers excellent suggestions. 👍😊👏 We got one full set of sofa furniture. 🛋️🎉🏡

Excellent service by Kabeer

I love my customer service experience here at Ashley furniture store in Falls Church. I was helped by Kabeer. He was very nice and helpful the moment that I entered the store. He was very patient as well.

Noori was great, she helped us find our new dream couch! She was super helpful and efficient.

Great experience! Nuet, was great! The whole process from start to finish was easy.

Noori was great in answering questions and providing great customer service when we were shopping for new furniture. 10/10 recommended!

Rowa, did very well and showed us all of the furniture and recliners. We really appreciate her attention and we finally bought a chair that we’re very satisfied with with all of her help. Please give her five stars.

Ms. Rowa was fantastic with helping my father find a bed frame+mattress. Highly recommend anyone needing any furniture to go to her. Such a sweet lady!

Meryem was very helpful!

Kabeer was very helpful for us today!

Our salesperson, Kabeer, was exceptional! He gave us space to wander around the store and see what we liked. When we were ready to make a decision he was extremely helpful with answers to all of our questions. Thanks for making the shopping experience stress free.

Was helped out by Nick. He was super knowledge and personable about the furniture. I came in with a lot of questions but he answered with ease and explained the breakdown of everything to me. Really appreciate him going above and beyond.

Rowa was amazing , she got me a great item with a good deal.

Rowa ! Best Service and Great Prices

Birama was very helpful! Worked within my budget to find the best options for me.

Rowan was very helpful and pleasant to work with.

Thank you Nuet and Maryam for your help. We really appreciated the best customer service!

Kabeer was very helpful!

You must shop with Rowa only! She’s beautiful inside and out and was so patient and bought the best couch I could ever dream of! I’m her forever client!!!

Rowa was very polite and helpful, it was pleasure dealing with her

Thank you Johnny for making this furniture shopping an such a fun and easy experience. I’m extremely indecisive and picky about how I want my home to look but Johnny was patient listening to all of my wants and concerns. He did a great job explaining to me every small detail, Also let’s not forget this man has amazing taste in fashion and decor! He perfected my vision to the max! I couldn’t have asked for a better sales person to work with. I’ll definitely come back in the future and recommend anyone who’s in the DMV area who needs furniture to work with Johnny!

I came into the store overwhelmed that I had to shop for furniture and thankfully Johnny came up to me and greeted me with a pleasant smile and lead me to purchase the PERFECT Furniture thank you Johnny you are a asset to the company

Johnny helped me pick out a nice bed frame. They didn’t have what I was looking for in their show room, but he was very helpful and we found what I needed through their online catalog. Overall great experience and definitely recommend!

I came to this store and got an excellent customer service experience from Rowa. I will definitely come again

Mark is the best!! I recommend him all the way! Thank you guys!!

I had a fantastic experience purchasing furniture from Ashely ! The quality exceeded my expectations, and the customer service was excellent from start to finish. Mark was communicative, helpful, and made the entire process smooth and hassle-free. I highly recommend buying from him and will definitely be back for future purchases. Thanks again, Mark!”

My purchase experience was pleasant. So pleasant that I didn't confirm that what was said matched what I signed. So pleasant that iI posted a review before leaving the store. Without a shadow of doubt, an approximate date was given to expect delivery of the recliner my father chose as a birthday gift. She looked in her tablet & the date was reasonable. Otherwise, we would have gone elsewhere. At checkout, your documents will be placed in an envelope as everyone is still smiling & celebrating the purchase. I opened the envelope at home and in bold I see ,8-12 weeks. I called the store, insisting she said four weeks...because the computer says so. I didn't just make a date up in my head. I planned to furnish my own living room & dining room from there. Nope! If we were honestly told that, Dad could decide whether he wanted to wait a month for his chair. We had an entire conversation at the counter about honesty & good customer service. You lost a couple of thousands of dollars in a future purchase over a $400 chair. There are furniture stores much closer to where I live . Dad was hospitalized three weeks ago and hasn't seen it yet. Praying that sooner than later he will be home again, and even understands that it's his new chair. We're all human & make mistakes but I feel deceived.

Mark was great. He let us review everything at our own pace, informed us of more options upstairs, checked in on us and helped us quickly once we decided on what to buy.

Rawa has very super helpful, supportive, and nice.

Rawa the most helpful and kind, such a good employee

One of the better furniture shopping experiences. Kadeer was very friendly, knowledgeable, and helpful. Would definitely buy from again!

Great customer service from Mark!

I purchased a sofa and dining table with the help of Mark. He was an exceptional help! Very sweet, kind, and attentive. My experience was exceptional and fast! Thank you Mark!!

Rowa was wonderful! Extremely helpful, patient and knowledgeable.

Kabeer made it quick and easy to get the mattress and bedframe I wanted. He was very professional and knowledgeable. Thanks Kabeer!

Great experience at the Falls Church location! Kabeer helped with my couch purchase and ensured I had all of the information I needed.

Kabeer was fantastic and very helpful! He made the process smooth and enjoyable with their friendly and knowledgeable approach.

Thanks to Mr. Kabeer for his great support and help. He patiently was listening to what I want and he did a great job with meeting my need. Great job sir! :)

Kabeer was very helpful and was able to get me the best price for what I was looking for! I am very satisfied with my purchase.

Hello everyone, Just visited the store today and I met Johnny and he was able to help me a lot. Thanks to him for his professionalism!

Excellent Customer Service from Nuet at Ashley Furniture in Falls Church I had an outstanding experience at Ashley Furniture, thanks to Nuet’s exceptional customer service. From the moment I walked in, Nuet was friendly, professional, and genuinely invested in helping me find exactly what I needed. Their product knowledge was impressive, and they took the time to understand my preferences, offering helpful recommendations without being pushy. Nuet’s attention to detail and patience made the entire shopping process smooth and enjoyable. They answered all my questions thoroughly and went above and beyond to ensure I felt confident in my purchase. Their commitment to customer satisfaction truly stood out and made a lasting impression. If you’re looking for great furniture with top-notch service, I highly recommend asking for Nuet at Ashley Furniture. They made my experience stress-free and enjoyable—definitely a five-star service!

Had such a great experience shopping today! Rowa was exceptionally helpful in our purchase!

Great experience. Kabwe was very knowledgeable and worked a wonderful deal on the perfect sectional for us! Thanks!

Mark was the best! Super helpful, I changed my mind last minute and he was great to work with throughout the entire process! Thank you Mark

Mark it was very helpful and professional

Nuet was very helpful

Great service and deal

Kabeer helped me find a couch that was perfect for me right away! Thank you!

Kabeer was very helpful and we bought a couch he dicho s very nice and kind

Johnny was great!

Rowa. was very helpful and i loved the area rug

Rowan is great sells person she find what I want

Kabeer was very helpful.

Mark was so helpful and answered all my questions!

Noori was phenomenal on helping my find the perfect sectional for my new apartment, would highly recommend her!! 10/10

I had a delightful experience with Ms. Noori. She was the sweetest and gave very good recommendations for a new couch I was looking for. Definitely 10/10 customer service!! :)

Johnny was very helpful and found us a great deal on a couch

Great service. Mo is friendly and politely drive a hard bargain.

Mo was amazing he took care of my mother and I when we were shopping very nice guy and helped us pick out what we needed. Thank you Mo

(Translated by Google) He is a good salesman, he has a lot of patience and alternatives when selling products. Excellent communication (Original) Es un buen vendedor , tiene mucha paciencia y alternativas al vender los productos . Excelente comunicación

I purchased a couch from Kabeer and he made it very easy and quick. I found exactly what I wanted. Thank you!

I came in looking for a specific small dining room set and Mark was amazing in helping me place the order. I would highly recommend!

Kabeer was a big help. No pressure, just showed us exactly what we were looking for, gave us the best price, and we were in and out quickly.

Rowa was great and we bought a nice dining table with her.

We picked out a sofa bed for my mom's place and Nuet was truly a delight to work with. She made this so easy. She was patient and kind and knowledgeable about everything available to us. We are grateful! Thank you Nuet!

Wonderful shop with lots of options! Mark specifically was a great help and assisted us in finding our perfect dining table

Rowa was very professional and helped me find the exact table I have been looking for to find it for long time.

Kabeer was a great help

Rowa was very nice and provided excellent service with quick delivery on my new sofa bed. Thank you

Mark Was helpful and nice .

Rowa was wonderful!

Great experience, Mark and Maria were both extremely helpful and attentive

Big selection of furniture, and I was able to find a couch I needed. Nuet was very kind and helpful!

Great experience getting a sofa with Kabeer today! He was knowledgeable and patient with me all day!

Noori was very helpful and friendly, highly recommended!

Rowa Mazid -Amazing Service! -Great Recommendations!

Kabeer did a great job showing us around the store. He was patient and very helpful. Great employee! Deserves a bonus!

Mark was great! Helped us find the perfect couch and a reasonable price.

I worked with Mark which was a tremendous experience. He was very personable and helpful in helping us to find a new Cocktail table and end tables.

Rowa our sales person was first rate!

Kabeer was attentive without being pushy. Answered our questions and was clear about shipping times and options.

Mark keep the experience simple with no pressure. Good work !!

Nyuet was great at selling us a couch!

Kabeer did an amazing job helping us out today! We are very happy with our new sofa!

Rowa was so helpful as I noodled through my decisions. I appreciate the great customer service at Ashley! Highly recommend.

Great experience with Kabeer picking out furniture for my daughter’s move to DC!

Kabeer is very helpful I recommend him for everyone goes there for shopping

Thanks for great help and advice from Kabir. I bought 2 bed sets, 2 sofas and 2 mattress. Kabir helped on price discounts and type of furniture. Thanks Kabir.

Mark was great to walk around with. Informative and nice.

Rowa was amazing and very helpful. She went above and beyond to help make sure my new couch was scheduled for an early delivery to accommodate my work schedule. I highly recommend!

The best of best customer services I got from Noori. It was an amazing experiences. Noori is excellent.

Rowa was extremely helpful, not pushy, took my needs into consideration and helped my find the perfect loveseat and chair combo. Customer Service is not dead.

Mark was great

Kabeer was very helpful in accommodating the purchase of the pieces.

Had a great shopping experience with Noori! Got a new couch and a mattress. Easy and seamless shopping experience!

We had an outstanding experience with Mark at Ashley when purchasing a box spring for our mattress. From the moment we walked in, Mark was incredibly kind, helpful, and patient. He took the time to understand our needs and worked diligently to ensure we got the best deal possible. Mark’s knowledge and professionalism made the entire process smooth and enjoyable. We truly appreciated his dedication and the effort he put into helping us find the perfect solution. If you’re looking for exceptional service, we highly recommend asking for Mark!

Mark provided great service in helping my fiancée and I buy a new couch!

We love Ashleh Furniture. Our latest visit here was amazing… Nuet & Wissam made us feel comfortable during our visit. They took care of all our needs and help us find what we were looking for. We are glad that we came. Ashley is always our to go furniture place! Totally recommend them!

(Translated by Google) Nguyen and Meryem (Original) Nguyen and meryem

Nguyet Le was a great salesperson. Very friendly and helpful. The manager Meryem was a gem helping me out with the purchase of my mattress.

Noori really helped us and ensured we know every details of our purchase. Great deal in Ashley!

Stopped by the store to browse and was greeted by Mark! He was very welcoming and directed e to exactly what I requested for during my visit! Great suggestive sales is what he did —not pushy at all, provided me with options of my liking and gave me an amazing discount, I’m incredibly happy with my purchase! Next visit be sure to ask for Mark at this location…Connie was incredibly supportive as well! What an amazing team here at this Ashley!

Prompt service and nice furniture at an affordable price is what makes us go back to Ashley. Particular thanks go to Mark for his help with our purchase and delivery options.

Noori helped my family and I find furniture with excellent service. She was attentive and helpful. I recommend her service!

Just bought a quality reclining sofa AND loveseat combo from here for only $1650. Received great help and discounts from Mark. Would definitely come back again.

I purchased a sectional from Ashley Furniture today, and I had an exceptional experience thanks to Mark. He was incredibly knowledgeable, patient, and attentive throughout the entire process. Mark went above and beyond to ensure I found exactly what I was looking for, answering all my questions and offering helpful suggestions without any pressure. His friendly and professional demeanor made the whole experience enjoyable. If you’re shopping at Ashley Furniture, I highly recommend asking for Mark—you won’t be disappointed!

I had an absolutely fantastic experience working with Rowa at Ashley Furniture! From the moment I walked into the store, her positive energy and welcoming demeanor made me feel at ease. Rowa was incredibly patient as I explored different options, answering all my questions with genuine enthusiasm and care. Thank you Rowa!

Kabeer was doing very great job so nice very friendly make feel comfortable went I ask question great customer service thanks

Great service! Noori was very helpful and was sure she got us exactly what we wanted!

Rowa helped us purchase a sofa set and worked so hard with the management team to make us comfortable with the price and all details. Wonderful salesperson and store!

Mark was fabulous! He had great customer service and was not pushy.

Awesome experience and great store. I worked with Rowa who was very pleasant and warm. Bought a couch from them that fit perfectly. Thank you Rowa!

Came here to find furniture for an apartment upgrade. Was met with a friendly and helpful staff. Kabeer and NGuet were very thorough.

Rowa was an incredible sales associate, made the process of purchasing a new couch a breeze!

Kabeer was very friendly and knowledgeable! Helped us find our perfect dresser. 3/1 Nuet was so friendly and helpful! Appreciate her great customer service. Will definitely be back for the rest of our furniture needs!

Kabeer is friendly and professional sales person, he helped me to check out my dining table. I highly recommend him to everybody want to buy new furniture

Kabeer is very helpful appreciate his help and recommend him for everyone going there.

Raw3a she is very nice

Rows find my sofas and she is amazing and big patient

Exceptional Service and Thoughtful Care My partner and I had the absolute pleasure of working with Rowa to furnish our bedroom, and we could not be happier with the experience. Rowa helped us choose a new bed, two dressers, a nightstand, and a TV stand, and she made the entire process so smooth and enjoyable. What stood out the most was Rowa’s kindness and patience. She gave us all the time we needed to decide, never making us feel rushed or pressured. She was so friendly and truly took care to listen to what we wanted and needed, ensuring that every recommendation fit our style, space, and budget perfectly. Her attention to detail, expertise, and warm personality made such a difference. Thanks to Rowa, our bedroom is now the perfect combination of cozy, stylish, and functional – exactly what we hoped for. If you’re looking for someone who genuinely cares and goes above and beyond to help you create a space you’ll love, we can’t recommend Rowa enough!

Noori is an amazing sales person. Very kind and professional. I highly recommend her. Very knowledgeable .

Noori was amazing and had a great experience she went above and beyond the call of duty to help us out and make sure that she took care of myself and my wife we will always continue to come back and see Noori. She was absolutely amazing.

Rowa was very helpful and knowledgeable. We will definitely be back to Ashley for our next furniture purchases!

Noori was super helpful and knowledgeable when deciding on our couch!

Kabeer was so helpful! He was very attentive but didnt push us to buy something that wasn't exactly what we wanted. We only went to browse but ended up buying a sofa and recliner. Kabeer was very clear with pricing and discounts and all other logistics.

Rowa Mazid was wonderful to work with. She was kind and courteous, helping us to work within our budget and find something in stock! Delivery will be just in time for the holidays and we are so happy to have worked with her!

Kabeer was extremely nice and took time to answer my questions and helped me with my purchase.

Noori was great!! Helpful, knowledgeable and fast!! Thank you!!

Mark and Connie were both very helpful.

Rows was very helpful very knowledgeable thank you very much

Mark at Ashley Furniture falls church was a great professional. Answering all questions and ensuring we have the best deal possible. If you need to furnish your place and need to talk to someone, Talk to Mark!

I can’t recommend Rowa enough! They made the process of purchasing all my furniture an absolute breeze. From start to finish, Rowa went above and beyond to help me find exactly what I needed while securing the best prices around. Their expertise and dedication to customer satisfaction were unmatched. Every piece I purchased fits perfectly in my space, and I couldn’t be happier with the quality and value. If you’re looking for someone who truly cares about getting you the best deals, Rowa is the person to go to. Five stars all the way!

Mark was fantastic! He helped me find the perfect couch.

I came 12/8/24 to look for a sofa and dining table. Kabeer welcomed my mom and I and helped us to find a good set with the last day of Black Friday deal. Left very satisfied. Definitely recommend!

Kabeer provided great service all the information that was needed and was not pushy. Great customer service I would recommend.

Kabeer was very knowledgeable and helpful. Only problem was the availability on some items

Rowa was amazing and very good help she find my living room

We were looking for a sofa /recliner and found one that we really really like that fots our space. Rowa was able to help us get an awesome deal..

Kabeer was phenomenal. Excited to receive our new couch soon!

Rowa was great! Helpful, not pushy.

Rowa was an amazing experience. She not only listened to my wife’s wants and needs, but she made sure our decision was perfect for us! We are very happy as we just moved in to the neighborhood and truly needed to get things started off on the right foot. My wife and I will definitely recommend her service and will absolutely be returning.

I was assisted by Kabeer today and he was very helpful helping me navigate the sales.

I had great experience with Maria. I bought sofa and coffee table with a good deal and good customer service

Mark was fast and quick with buying furniture

Rowa, was fantastic.

Rowa did a great job of treating us and showing us the couches.

Rowa is amazing!! I came in a while ago and unfortunately I couldn’t get the sofa I was looking for. Rowa gave me some many options. I came back to find her at Ashley furniture with the same welcoming smile and energy. Definitely as for her!

Rowa was Very helpful and efficient in finding what you need

Went for a sofa. Helpful sales staff and good selection made for a good experience.

Rowa was an amazing help today!! Highly recommend this place

Can't believe we found our next living room furniture while just stopping by 😊. We were fortunate to get Noori as our salesperson. She was very kind and patient. Thank you!

The store was great, they had multiple options to choose from. We fell in love with the Nuvella performance fabric since it's pet friendly. Kabeer helped us throughout our process. He's the main reason we returned to the store to buy our couch. He made us feel comfortable as we walked through the showroom and gave helpful facts about the fabrics and couches. We highly recommend going to this store and asking for Kabeer.

Awesome experience with Rowa she was a huge help! Highly recommend!

Mark was a great help, gave us space to look around and when we found what we wanted he was able to answer all questions! Process was super easy!

My husband and I came into Ashley Furniture looking for a dining room table set and were pleased with the service we received from Mark. He was helpful, attentive, and friendly. We’ll definitely seek his support next time we visit!

It was a pleasure dealing with Kabeer, who was a very knowledgeable and friendly salesperson with a lot of experience

Rowa is an excellent sales person. She showed us around and was patient while we were looking around. She gave us every detail on the stuff we bought.

I had a really great experience with Rowa and Meryam during my visit today! They helped me purchase everything I was looking for, for my new apartment and at a really great price. Very thankful to have met them today!

Great selection, and our rep Mark was great. He gave us plenty of space to explore on our own, then helped when we needed some assistance. Thank you!

Kabeer was excellent! Very calm and patient. He gave me the right knowledge about the product and helped me through the sale process smoothly.

Rows, she is very kind and helpful person. She is very knowledgeable about the product and offers excellent service.

Rowa is very helpful, and pleasant to work with. She has the product knowledge and very good sense of customer service.

Rowa was the best! She was very quick and helpful! After we told her what we wanted she knew exactly what we needed and how to assist us. I would recommend her to anyone!

I appreciate Kabeer help

We appreciate Kabeer is help. He was very patient and helpful during all the furniture purchase.

Kabeer is a very geeat sales associate and very patient.

Mark did a great job helping my wife and I purchase our first couch, ottoman, and over sized chair. Saved us time and money! Highly recommend

Excellent quality and attention. Mark was kind and helpful. He understands client needs and looks for the best options

Rowa was amazing!

Excellent customer service provided it by Mark! Thanks for your help

Nick was so helpful! He was knowledgeable about the details of each piece on the floor as well as what we should be looking for in terms of quality. Genuine, honest, funny- glad to have bought from him.

Great quality furniture and helpful staff

Mark was an exceptional help finding the perfect couch for my new space. I'm looking forward to delivery day!

Mark hooked me up with the most popular deals!

Nick made all our couch dreams come true. We had a great experience and would recommend Ashely, and Nick especially.

Mark was awesome with his customer care service. Helped me get the item I wanted

Mark is an amazing sales man

My sales person Gidion was excellent, he was patient and walked me through the whole process!

Gidion was amazing and helped me get exactly what I needed And with something I’ll be able to get in time for the holidays! Truly he was amazing and so was everyone else in the store who helped!

Nick hooked it up!

Great selection and good range of price points. Asma was really helpful, patient, knowledgeable, and worked with me to get the best deal on my purchase.

Kabeer has been a great help in helping us finding the perfect couch. Friendly and not pushy.

Kabeer was so professional and friendly! He was so helpful and answered our questions patiently. Thank you Kabeer, we love our couch!

Great experience with Kabir. We’re so excited about our new furniture!

Had an excellent customer experience with Noori. She got us what we needed.

Rowa was great and super helpful when I bought my dream bedroom set!

Noori- Thank you for your help!

Rowa did a excellent job and Great Customer Service

Noori was really helpful when shopping!!

Mark was super helpful and was able to give firsthand knowledge about the mattress I was buying.

Mark was helpful.

Very good experience with Kabeer.

Noori was very helpful! She got us a great deal and answered all our questions.

Thanks Rowa for helping me pick out a sofa. Was kind and helped me through the process of picking between options.

Row A : great buy with her.

Mark was the best to us thank you again

Mark was excellent!! Great customer service. Connie did it an unbelievable job too!!!

Nick was very helpful to us looking for the right furniture and other items was not in the store

Nick was amazing! He was honest about the furniture pieces I had questions about and supported me in my final decision.

Nick was very helpful in finding our new living room chair ! Pleasant and knew his stuff !

Maria was very helpful and patient! Made my experience wonderful

Mr. Kabeer is an outstanding furniture salesperson!!! Mr. Wassim creates the ideal environment for purchasing furniture! What an excellent team!

Gidion was extremely helpful. He helped me batch multiple sets to be used throughout my condo so everything flowed. Very knowledgeable. Would absolutely recommend Gidion to anyone who comes to the Bailey’s Crossroads Ashley furniture store!

Rowa was great to work with. Very helpful and lovely. She made us comfortable and gave us great options to save money and buy what we loved.

Nick was amazing! Extremely knowledgeable and such consistent, impeccable service. He was incredibly hands on; I felt very well taken care of and couldn't be happier!

Gidion is a great person with professional and smilingly personality, love this person. He needs a good raise please.

Noori was so helpful with guiding me through the process of buying my first couch. She was kind and patient and answered all of my questions!

Rowa was great at helping us decide on a couch! Very kind sales women

Kabeer was so helpful!

Kabeer was great. He was very helpful and told us about the sales available. Not pushy but responsive to our needs. We found exactly what we wanted

Customer service is not done well here. As soon as you walk in someone is there to greet you, but then follows you around "showing" you things. They hang around like a salesman from the 80s. If I need something I will ask!

Excellent customer service

My husband and I worked with Kabeer at the Bailey's crossroad store. Kabeer was very knowledgeable to work with, was not pushy and helped us find exactly what we needed. Highly recommend!

We were helped by Kabeer with our living room furniture and he was very knowledgeable and helpful throughout the process. He was very patient throughout our visit and us changing our mind again and again. Thank you Mr Kabeer for helping us make the buying process pleasant and smooth.

Kabeer was kind and helpful! He showed us around the store, gave good information on the couches, and helped us with dimensions.

Kabeer was very kind and helpful

Noori was fantastic and very patient with me while I flip flopped on what couch I wanted. She was kind and courteous and a perfect representative for Ashley. Thank you Noori!

I had a wonderful experience at Ashely’s all thanks to Kabeer!!! It is my first time moving out and he immediately welcomed my mom and I and asked and listened to our interests and what we were looking for. He instantly knew where to show us the options/pricing and was very engaged and respectful throughout the entire process. Not one question was left unanswered. I highly recommend Kabeer and Ashley to anyone out there!!!!

Mark he is the best person i met in ashley, he assisted me 100%

Great

Kabeer was very helpful. Great customer service.

Mark was super helpful in my couch search. He was available to answer questions throughout the process but also gave me and my group space to find the right fit. Would definitely recommend!

Kabeer was very helpful, but not a pushy salesman. He was patient when we changed our minds about which chairs we wanted.

Gidion was a great help! He was very helpful when we wanted to customize our couch.

Best breakdown of price received from Mark , also he was very polite and professional explaining what I needed to know he gave me very good deal .Thank you Mark !!

Mark was excellent great excellent service , helped me find excactly what i needed

Mark was great to work with. He showed us around the showroom and helped us measure pieces. When we came back and purchased a sofa set he helped us get a better deal using promotions. He was very pleasant to work with.

Mark is the best.

Mark was fantastic thank you!

I had a great experience shopping at the Falls church. Location. Mark was incredibly helpful and very kind.

Noori provided excellent customer service

Javier heloed US to get the dining table from the floor. Highly recommend

Mark was very helpful and quick on showing me the chair I was looking for and getting me set up for delivery! Lovely experience!

Mark was very helpful helped us get the best deal

Mrs. Noori possesses extensive knowledge in home design and effectively assisted us in the prompt selection of home items. Additionally, her customer service skills are exemplary.

(Translated by Google) Good person kabeer (Original) Good person kabeer

I came in to look at entertainment centers and was immediately welcomed so warmly by Mark who showed me their inventory and helped me every step of the way. He also recommended pieces that would look good with my furniture at home. The office manager Andres provided a speedy checkout and was very communicative. Would highly recommend visiting and purchasing from this location.

We were looking for a dining table and a dessser. One of the sales associates, Kabeer, helped us find what we needed and did his best to give us a good price. We were able to get the items all within our budget and are very pleased with his service.

Kabeer was very helpful!

Kabir was a great associate! Patient while I picked out my new sofa. Very happy with the experience!

Marks attention was great!

Mark's attention was great, highly recommended

Marc was an exceptional salesman.He is kind and works with you.

Kabeer provided an excellent cliente service, manu thanks!

The person who was helping us took off to help someone else. Also they had very few options for products, protection from pet damage, delivery and assembly. They told us we couldn't get the sofa for almost 2 months. We went with Wayfair.

Really loved coming in. Nick helped us out today, he was very friendly and helpful!

Kabeer provided excellent service. Very helpful and professional.

I recently purchased a sofa from Ashley Falls Church, and the sales manager, Mark, provided exceptional service. He helped me secure a great deal and remained patient, friendly, and professional throughout our discussions. Mark went above and beyond to ensure a smooth purchasing process, with strong support from his management. I’m now looking forward to a seamless delivery in the coming weeks.

Had a great customer experience at Ashleys!

Nick from Ashley fourniture did a great job today helping us find what we were there for. His customer service was excellent. We loved his service because he didn’t push us buying anything instead he took his time and he explained each product that we were interested in. Thanks Nick.

Kabeer helped us a lot!

Nick was very helpful in finding us a sectional!

My husband and I entered the store and we were greeted by Nick. We were just looking around because we had been thinking bout getting new furniture for our living room. The one thing I like was that he did not haggle or hover over us while we looked around. The one thing he did do was make sure he was aware of where we were o when we stopped and looked t something he was there to explain everything. Over we were satisfied with our purchase. Thank you Nick!

Kabeer was a very nice employee

Kabir was very helpful

(Translated by Google) Kabir (Original) Kabeer

Kabeer was friendly and helpful. Excellent customer service!

Nick was a great salesman! Informative and not too pushy! We love the bedroom set we got we even added a matching book case.

Mark my service provider. Excellent service 👍

I had such a great experience buying a couch here. The process was easy and quick. Mark was great!

My experience today with Nick was beyond amazing. He gave great recommendations on choosing my first ever couch. Very patient and accommodating.

I had a fantastic experience purchasing a dresser thanks to the excellent service from Nick. He was incredibly kind, giving me the perfect balance of support and space to make my decision. I never felt pressured or rushed, which made the process so much more enjoyable. Highly recommend working with him if you’re looking for a stress-free shopping experience!

Kabeer was most helpful and knowledgeable

Kabeer and Andres are true professionals. I was able to get what I wanted within 20 mins. They were able to find everything similar in stock and it’s being delivered and installed next week. Very satisfied with the purchase process.

This store is great! This was the second time i’ve been there looking for a couch and both times the staff was very knowledgeable and attentive upon arrival. Kabeer was super helpful! I had very specific needs for my couch (modular sectional, certain dimensions, and a pretty tight budget) and he was able to quickly show me the options that fit my description. We found a couch that I was interested in and Kabeer worked with the manager Miriam to get a full package deal that worked within my budget!(furniture, shipping and delivery and a warranty). This location is great, once they see you are interested, they offer help, but you can also just quietly browse without the sales reps breathing down your neck. I Definitely recommend this ashley furniture location and Kabeer!

Never again, just don’t recommend it high prices for average furniture.

Gidion was very polite and helpful. The process was fast and easy. Thank you

Mark was amazing! Worked with us every step of the way from picking the sofa, mattress, and bedroom set to finalizing the sale. Wassim, the manager is also amazing. The whole process was quick and easy! I would come back in a heart beat! Thank you for everything

Mark was great. Highly recommend.

Nick had great customer service! He took us around the store and showed us couches that fit our needs. Would recommend visiting this store if you’re in the market for a new couch!

Nick was awesome! So knowledgeable and helpful.

Kabir was super helpful and helped us purchase our new couch.

Mark was super helpful when I was shopping for a couch. He showed me several models and answered all my questions. He was super patient as I tested all the cushions

I loved my experience at Ashleys. I'm enjoying the mattress I bought from the shop. Their couches and dining sets are also of good quality.

Rowa is an excellent consultant. She supported us in choosing what we actually were looking for, was attentive to details we were requiring and finally helped us to make the best choice.

Ashley provided great customer service.

I had an amazing experience with Rowa today at the Falls Church location. She was very helpful and assisted us with finding an affordable 7 piece King size bedroom set.

I had a good experience shopping here. Meryem (I may be spelling that incorrectly) showed me numerous items that matched my needs. She worked with me to get the best out of available deals and to get my order completed pretty easily. Will have to go back.

Very courteous and good service

Mark - excellent customer service team!!

Rowa was amazing to work with. So helpful. Highly recommend her!

Rowa was very helpful in helping me purchase my sectional couch. She was knowledgeable about the different deals going on to help me get a better price. She made the entire process of buying my couch go very smooth.

Just bought a dining room table and chairs. Noori, the person helping us, really understand the style we wanted and was able to help us mix and match chairs and tables until we achieved the desired look.

We went to Ashley simply to browse, but Mark provided us with such outstanding assistance, we purchased a whole new living room table ensemble. He is friendly and informative—a great store rep!!

Kabeer did an excellent job