Ashley Store Falls Church, VA

Noori was wonderful! And incredibly knowlegdeable

My experience here was great! Mark greeted me and helped me with purchasing a sectional couch. He walked me through all my options and helped me get a couch that I was very happy with!

Mark was very helpful and was able to understand what I was looking for. He assited me and made sure I was happy with my purchase.

No returns after 72 hours. Bought a mirror which proved too heavy. It was still in perfect condition but they refused to let me return it so I’m stuck with it!

The sales staff worked with me and my wife to dind the right seating solutions for a small space in our home. They didn't have the sofa on showroom floor but the found a new model and that just came out in their catalog. I haven't had any follow-up on the progress of my sofa. We are going on three weeks since we purchased the sofa, but yet no contact with us on the delivery.

Very pleasant experience at Ashley Furniture yesterday! Was immediately greeted by Nick who was very thoughtful with the various floor models he show us. He understood what I was looking for and that I had a certain budget. After finding the perfect couch he was very thorough with the order process and triple checked with me that all the details were correct. I felt like he had my best interest in mind and I appreciate that! Thank you Nick and the team at Ashley Furniture!

The initial experience was great, but follow-up/follow through and business practices are lacking.Was told couch delivery was going to be 3-4 weeks initially. Ended up finding another couch through another vendor that could deliver earlier. Called to cancel and was told couches were suddenly in warehouse and they could deliver within 2 days—If I hadn’t called to cancel would I still be waiting 4 weeks? Why didn’t someone call to schedule delivery if items had arrived at warehouse? Lastly I was told that in order to cancel the order I physically had to drive 45 minutes to the store since they could only cancel if I was there in Person—and I’m out of town the next few weeks so have not been able to make it in yet. Every company has an automated cancellation button somewhere in the system, so seems like an antiquated business system. Overall, they did great with the initial sale but follow-up/follow through and business processes were woefully antiquated/outdated. or lacking all together.

I had a fantastic experience at Ashley Furniture thanks to Ms. Nuet and Maryam! They were both incredibly helpful, patient, and knowledgeable. They took the time to understand my needs and guided me to the best furniture options for my home. Their customer service was outstanding, making the entire shopping process smooth and enjoyable. I truly appreciate their professionalism and kindness—I highly recommend working with them!”

Thanks for Mark help ma a lot with baying sofa and he is too kind and respectful to all my family And thanks again Mark

Rawa was great at helping us find the perfect furniture and decor.

Rowa is amazing! Very friendly and helpful, made the process of getting our new couch very easy!

The stores is excellent as well the attention! All furniture is high quality. Nuet provide us an incredible service giving us all the information in detail and patiently. She is great!

Fantastic service by Rowa!

Great salesperson! Delivery was on time and efficient and with a very friendly crew!

Mark was helpful but didn't hover. We had a good experience.

I have just completed a purchase from Ashley. Rowa, the sales associate, provided us, me and my wife, with outstanding services. She listened carefully to our needs and provided us with exactly what we need. She didn't pressure us in anyway, though she spent over 2.5 hours showing us around and explaining different options available. Her welcome smile didn't leave her face. She made us feel home and provided solutions to few of our concerns. Thank you so much Rowa, keep up the great work. Regards., Mayer & Reem

Rowa was indeed very helpful and knowledgeable. She answered all of my questions and offered solutions to all of my concerns. I purchased a bedroom and a dining room. Thank you Rowa for all the support you provided to us

NUET, a fantastic sales person in Ashley. she is very much kind, helpful, and cooperative.

Nuet was wonderful!! She is wonderful work with and will make you happy!!

Very satisfied.

Muzhgan Noori Sales Associate This is the second time I deal with her and buy through her. Madam Noori is wonderful in the way she deals and gave us the appropriate price.

That’s great! Here’s a simple and positive review you can write: “I recently purchased furniture from Ashely the sale is Nuet and I’m really impressed! The quality is excellent, and it works just as expected. It’s well-made, looks great, and has been a great addition to my [home/lifestyle/routine]. I highly recommend it to anyone looking for [specific benefit of the product]. Definitely worth the purchase!” Feel free to personalize it with details about what you love most about it!

I was looking for a sleep sofa and Nuet helped me and she was great.

Johnny was an amazing person to work with. Definitely would recommend him. Amazing person to work with.

Kabeer was amazing, great salesman. Very knowledgeable.

Jonny provided great service and was helpful , big shoutout

Hi Nick, I just wanted to take a moment to thank you for your time and assistance with our recent sofa purchase. Your knowledge and professionalism were truly appreciated. We really appreciate the effort you put into helping us and look forward to working with you again in the future. P.S. A big thank you to the store manager as well! Best, Daniel & Yulkiana

Fantastic selection and great discounts. Nick worked hard to make sure we got the best deal available and the perfect piece.

Rowa was amazing and i will came again and again to work with her

Rowa was a great professional saleswoman with vast experience, ask for her if u shop from ashley.

Nuet was very friendly and informed helped us pick out the perfect couch for our new home 5/5 would recommend

I had an amazing experience purchasing a mattress here. Rowa was so incredibly patient, taking the time to explain all the different options and helping me find the perfect fit for my needs. She answered all my questions thoroughly and never made me feel rushed or pressured. Her patience is admirable considering it took me a long time to make a decision. I highly recommend her. Thanks to her I left feeling confident in my purchase, and I couldn’t be happier with my new mattress!

Excellent Customer Service from Nuet!

We had a great experience! Nick was not pushy and definitely worked with our budget. Will for sure recommend to friends.

Came in with zero expectations but meeting Rowa was the game changer! She helped guide my thought process and designed my living room! Can’t wait to see the finished product at home. Highly recommend visiting the store and working with a designer like Rowa 🙌🏼

We came into Ashley with a vague idea of the couch we wanted to purchase. Luckily we met an employee named Rowa who assisted us to find the perfect couch for our home! Thank you to Rowa and Ashley Furniture store for making a hard decision easy! We’ll be back!

Mark was very helpful in getting me a new couch!

Rowa was fantastic! My husband and I came in looking for a sleeper couch and she helped us and we found the perfect one!

Had a great shopping experience with Rowa, who walked us through sleeper couches before we chose one to bring home. Thank you!

Mark was super helpful with our purchase of a new living room set.

Kabeer helped to find my couch that I liked, he was very helpful and patient. I recommend him for everyone.

Rowa was extremely helpful and patient, didn’t feel forced to buy; I appreciate her customer service.

Johnny was the most polite and informative sales associate I've ever met. I had a smooth purchase within minutes. Thank you Johnny

Noori was super helpful. It was my first time buying furniture and she made it super easy. Definitely recommend.

Noori was extremely helpful in finding the perfect furniture for my son’s new apartment. She listening to our needs and we were pleased with our selections.

Kabeer was very helpful with helping me find the perfect coffee tables for my living room. Really great experience. Thank you!

Ms. Noori was so kind and explained everything well, so I was able to buy exactly what I needed at a great price.

Beautiful store, pushing salesman.

I went in to shop for a loveseat and worked with Johnny on picking out something. He gave great suggestions and answered all questions that came up. I also ended up purchasing the 5 year warranty, based off Johnny's excellent explanation on its benefits. Overall, I had a great experience shopping here and would highly recommend this location for it's great associates and decent selection.

Rowa is an excellent sales person and easy to communicate. Also offered a good deal.

Great salesmanship! Thanks, Johnny!!

Kabeer was great.

Came to the store with an idea in mind for me and my wife’s space for furniture in our home, and Meeting Nuet in Falls Church, VA , She was super sweet and really helpful, and funny. Her sweet attitude alone sold me. Didn’t try to over sale and had the patience of a saint. Would come back for future purchases at Ashley’s.

Nick was very helpful and very knowledgeable. I greatly appreciate him. Thank you.

Kabeer was amazing during our visit to Ashley’s. We needed a King mattress and both have spine issues. He spent so much time with making sure we made the right choice for both mattress and pillows. We are thrilled with our purchase and he was so knowledgeable about the products. We will be back!

Noori was so much help at the Ashley Furniture in Falls Church. She guided us through our couch and mattress purchase and showed us many options but was not pushy. Great deals and wonderful costumer service.

Noori was such a great help during our visit located at Ashley furniture in Falls Church

We came to Ashley to look at a new couch. Noori helped us around the store and was absolutely fantastic. She helped us look at all of the options, and she was really knowledgeable about the various colors, sizes, and fabric of each couch. Can’t reccomended her enough!

Noori was incredibly helpful with finding our new couch. She was very professional and gave us great overviews of each couch as we compared them.

Johnny did a great job directing us through the details and options related to a leather sofa and love seat. We ended up making the purchase.

I had the absolute pleasure of working with Nuet while selecting the perfect sectional for my cozy condominium. Her exceptional customer service and patience made the entire experience truly enjoyable. Nuet took the time to understand my specific needs and limitations, carefully guiding me through the selection process to find the ideal piece of furniture for my space. What impressed me most was Nuet's sensitivity to my unique situation - I'm expecting a baby in just a few weeks! She was thoughtful and accommodating, ensuring that the delivery timeline met my urgent needs. Nuet's expertise also shone when helping me choose a practical TV console to hold my 65" flat screen. Her keen eye for design and functionality ensured that the final piece perfectly complemented my new sectional. What truly sets Nuet apart, however, is her commitment to ensuring customer satisfaction. She went above and beyond by providing me with her direct phone number, inviting me to reach out to her with any questions or concerns. This level of personalized service is truly exceptional! I wholeheartedly recommend Nuet to anyone seeking exceptional customer service and expert guidance in furniture selection. Thank you, Nuet, for making this experience so seamless and enjoyable!

Thank you for all your help to pick out new furniture! Kabir was wonderful to work with and answered all of our questions.

Johnny was very professional and helpful and showed me multiple options of the sofa bed I was looking for.

Rows was very helpful and pleasant.

Noori was very helpful and patient with us. It was a pleasure working with her!

Rowa was great in helping me find what I needed!

Kabeer was an excellent support in helping me find the right couch I have been looking for. Knowledgeable and patient. I would shop with him again!

Ask for Rowa! In a world littered with mediocrity, she does her best. Kept our best interest in mind, worked her hardest to get us the best, competitive deal and we made the purchase the same night we walked in. Thank you!

Rowa was GREAT! Ask for her!

Rowa was patient and did a great job trying to match my needs to my budget.

NICK was excellent! Very respectful and resourceful. He made our experience a breeze! Will definitely seek him out next time we are shopping at Falls Church branch!

Great store, Johnny was very helpful.

Great experience today in the store with Rowa. She was very patient as I looked at all my options and helped me plan the set up of the furniture for my home with her designer’s eye! Thank you!

ROWA was very helpful and kind

Rowa , very attentive and happy to help with any question I have

Nuet was the best! She took the time to listen to what we were looking for and found us the perfect couch that is flexible and perfectly fits our needs. She gave us great recommendations and we will surely be shopping with her again.

Nuet was fantastic!!!!

Rows was very helpful in finding the furniture we needed.

Johnny is wonderful, friendly, and offers excellent suggestions. 👍😊👏 We got one full set of sofa furniture. 🛋️🎉🏡

Excellent service by Kabeer

I love my customer service experience here at Ashley furniture store in Falls Church. I was helped by Kabeer. He was very nice and helpful the moment that I entered the store. He was very patient as well.

Noori was great, she helped us find our new dream couch! She was super helpful and efficient.

Great experience! Nuet, was great! The whole process from start to finish was easy.

Noori was great in answering questions and providing great customer service when we were shopping for new furniture. 10/10 recommended!

Rowa, did very well and showed us all of the furniture and recliners. We really appreciate her attention and we finally bought a chair that we’re very satisfied with with all of her help. Please give her five stars.

Ms. Rowa was fantastic with helping my father find a bed frame+mattress. Highly recommend anyone needing any furniture to go to her. Such a sweet lady!

Meryem was very helpful!

Kabeer was very helpful for us today!

Our salesperson, Kabeer, was exceptional! He gave us space to wander around the store and see what we liked. When we were ready to make a decision he was extremely helpful with answers to all of our questions. Thanks for making the shopping experience stress free.

Was helped out by Nick. He was super knowledge and personable about the furniture. I came in with a lot of questions but he answered with ease and explained the breakdown of everything to me. Really appreciate him going above and beyond.

Rowa was amazing , she got me a great item with a good deal.

Rowa ! Best Service and Great Prices

Birama was very helpful! Worked within my budget to find the best options for me.

Rowan was very helpful and pleasant to work with.

Thank you Nuet and Maryam for your help. We really appreciated the best customer service!

Kabeer was very helpful!

You must shop with Rowa only! She’s beautiful inside and out and was so patient and bought the best couch I could ever dream of! I’m her forever client!!!

Rowa was very polite and helpful, it was pleasure dealing with her

Thank you Johnny for making this furniture shopping an such a fun and easy experience. I’m extremely indecisive and picky about how I want my home to look but Johnny was patient listening to all of my wants and concerns. He did a great job explaining to me every small detail, Also let’s not forget this man has amazing taste in fashion and decor! He perfected my vision to the max! I couldn’t have asked for a better sales person to work with. I’ll definitely come back in the future and recommend anyone who’s in the DMV area who needs furniture to work with Johnny!

I came into the store overwhelmed that I had to shop for furniture and thankfully Johnny came up to me and greeted me with a pleasant smile and lead me to purchase the PERFECT Furniture thank you Johnny you are a asset to the company

Johnny helped me pick out a nice bed frame. They didn’t have what I was looking for in their show room, but he was very helpful and we found what I needed through their online catalog. Overall great experience and definitely recommend!

I came to this store and got an excellent customer service experience from Rowa. I will definitely come again

Mark is the best!! I recommend him all the way! Thank you guys!!

I had a fantastic experience purchasing furniture from Ashely ! The quality exceeded my expectations, and the customer service was excellent from start to finish. Mark was communicative, helpful, and made the entire process smooth and hassle-free. I highly recommend buying from him and will definitely be back for future purchases. Thanks again, Mark!”

My purchase experience was pleasant. So pleasant that I didn't confirm that what was said matched what I signed. So pleasant that iI posted a review before leaving the store. Without a shadow of doubt, an approximate date was given to expect delivery of the recliner my father chose as a birthday gift. She looked in her tablet & the date was reasonable. Otherwise, we would have gone elsewhere. At checkout, your documents will be placed in an envelope as everyone is still smiling & celebrating the purchase. I opened the envelope at home and in bold I see ,8-12 weeks. I called the store, insisting she said four weeks...because the computer says so. I didn't just make a date up in my head. I planned to furnish my own living room & dining room from there. Nope! If we were honestly told that, Dad could decide whether he wanted to wait a month for his chair. We had an entire conversation at the counter about honesty & good customer service. You lost a couple of thousands of dollars in a future purchase over a $400 chair. There are furniture stores much closer to where I live . Dad was hospitalized three weeks ago and hasn't seen it yet. Praying that sooner than later he will be home again, and even understands that it's his new chair. We're all human & make mistakes but I feel deceived.

Mark was great. He let us review everything at our own pace, informed us of more options upstairs, checked in on us and helped us quickly once we decided on what to buy.

Rawa has very super helpful, supportive, and nice.

Rawa the most helpful and kind, such a good employee

One of the better furniture shopping experiences. Kadeer was very friendly, knowledgeable, and helpful. Would definitely buy from again!

Great customer service from Mark!

I purchased a sofa and dining table with the help of Mark. He was an exceptional help! Very sweet, kind, and attentive. My experience was exceptional and fast! Thank you Mark!!

Rowa was wonderful! Extremely helpful, patient and knowledgeable.

Kabeer made it quick and easy to get the mattress and bedframe I wanted. He was very professional and knowledgeable. Thanks Kabeer!

Great experience at the Falls Church location! Kabeer helped with my couch purchase and ensured I had all of the information I needed.

Kabeer was fantastic and very helpful! He made the process smooth and enjoyable with their friendly and knowledgeable approach.

Thanks to Mr. Kabeer for his great support and help. He patiently was listening to what I want and he did a great job with meeting my need. Great job sir! :)

Kabeer was very helpful and was able to get me the best price for what I was looking for! I am very satisfied with my purchase.

Hello everyone, Just visited the store today and I met Johnny and he was able to help me a lot. Thanks to him for his professionalism!

Excellent Customer Service from Nuet at Ashley Furniture in Falls Church I had an outstanding experience at Ashley Furniture, thanks to Nuet’s exceptional customer service. From the moment I walked in, Nuet was friendly, professional, and genuinely invested in helping me find exactly what I needed. Their product knowledge was impressive, and they took the time to understand my preferences, offering helpful recommendations without being pushy. Nuet’s attention to detail and patience made the entire shopping process smooth and enjoyable. They answered all my questions thoroughly and went above and beyond to ensure I felt confident in my purchase. Their commitment to customer satisfaction truly stood out and made a lasting impression. If you’re looking for great furniture with top-notch service, I highly recommend asking for Nuet at Ashley Furniture. They made my experience stress-free and enjoyable—definitely a five-star service!

Had such a great experience shopping today! Rowa was exceptionally helpful in our purchase!

Great experience. Kabwe was very knowledgeable and worked a wonderful deal on the perfect sectional for us! Thanks!

Mark was the best! Super helpful, I changed my mind last minute and he was great to work with throughout the entire process! Thank you Mark

Mark it was very helpful and professional

Nuet was very helpful

Great service and deal

Kabeer helped me find a couch that was perfect for me right away! Thank you!

Kabeer was very helpful and we bought a couch he dicho s very nice and kind

Johnny was great!

Rowa. was very helpful and i loved the area rug

Rowan is great sells person she find what I want

Kabeer was very helpful.

Mark was so helpful and answered all my questions!

Noori was phenomenal on helping my find the perfect sectional for my new apartment, would highly recommend her!! 10/10

I had a delightful experience with Ms. Noori. She was the sweetest and gave very good recommendations for a new couch I was looking for. Definitely 10/10 customer service!! :)

Johnny was very helpful and found us a great deal on a couch

Great service. Mo is friendly and politely drive a hard bargain.

Mo was amazing he took care of my mother and I when we were shopping very nice guy and helped us pick out what we needed. Thank you Mo

(Translated by Google) He is a good salesman, he has a lot of patience and alternatives when selling products. Excellent communication (Original) Es un buen vendedor , tiene mucha paciencia y alternativas al vender los productos . Excelente comunicación

I purchased a couch from Kabeer and he made it very easy and quick. I found exactly what I wanted. Thank you!

I came in looking for a specific small dining room set and Mark was amazing in helping me place the order. I would highly recommend!

Kabeer was a big help. No pressure, just showed us exactly what we were looking for, gave us the best price, and we were in and out quickly.

Rowa was great and we bought a nice dining table with her.

We picked out a sofa bed for my mom's place and Nuet was truly a delight to work with. She made this so easy. She was patient and kind and knowledgeable about everything available to us. We are grateful! Thank you Nuet!

Wonderful shop with lots of options! Mark specifically was a great help and assisted us in finding our perfect dining table

Rowa was very professional and helped me find the exact table I have been looking for to find it for long time.

Kabeer was a great help

Rowa was very nice and provided excellent service with quick delivery on my new sofa bed. Thank you

Mark Was helpful and nice .

Rowa was wonderful!

Great experience, Mark and Maria were both extremely helpful and attentive

Big selection of furniture, and I was able to find a couch I needed. Nuet was very kind and helpful!

Great experience getting a sofa with Kabeer today! He was knowledgeable and patient with me all day!

Noori was very helpful and friendly, highly recommended!

Rowa Mazid -Amazing Service! -Great Recommendations!

Kabeer did a great job showing us around the store. He was patient and very helpful. Great employee! Deserves a bonus!

Mark was great! Helped us find the perfect couch and a reasonable price.

I worked with Mark which was a tremendous experience. He was very personable and helpful in helping us to find a new Cocktail table and end tables.

Rowa our sales person was first rate!

Kabeer was attentive without being pushy. Answered our questions and was clear about shipping times and options.

Mark keep the experience simple with no pressure. Good work !!

Nyuet was great at selling us a couch!

Kabeer did an amazing job helping us out today! We are very happy with our new sofa!

Rowa was so helpful as I noodled through my decisions. I appreciate the great customer service at Ashley! Highly recommend.

Great experience with Kabeer picking out furniture for my daughter’s move to DC!

Kabeer is very helpful I recommend him for everyone goes there for shopping

Thanks for great help and advice from Kabir. I bought 2 bed sets, 2 sofas and 2 mattress. Kabir helped on price discounts and type of furniture. Thanks Kabir.

Mark was great to walk around with. Informative and nice.

Rowa was amazing and very helpful. She went above and beyond to help make sure my new couch was scheduled for an early delivery to accommodate my work schedule. I highly recommend!

The best of best customer services I got from Noori. It was an amazing experiences. Noori is excellent.

Rowa was extremely helpful, not pushy, took my needs into consideration and helped my find the perfect loveseat and chair combo. Customer Service is not dead.

Mark was great

Kabeer was very helpful in accommodating the purchase of the pieces.

Had a great shopping experience with Noori! Got a new couch and a mattress. Easy and seamless shopping experience!

We had an outstanding experience with Mark at Ashley when purchasing a box spring for our mattress. From the moment we walked in, Mark was incredibly kind, helpful, and patient. He took the time to understand our needs and worked diligently to ensure we got the best deal possible. Mark’s knowledge and professionalism made the entire process smooth and enjoyable. We truly appreciated his dedication and the effort he put into helping us find the perfect solution. If you’re looking for exceptional service, we highly recommend asking for Mark!

Mark provided great service in helping my fiancée and I buy a new couch!

We love Ashleh Furniture. Our latest visit here was amazing… Nuet & Wissam made us feel comfortable during our visit. They took care of all our needs and help us find what we were looking for. We are glad that we came. Ashley is always our to go furniture place! Totally recommend them!

(Translated by Google) Nguyen and Meryem (Original) Nguyen and meryem

Nguyet Le was a great salesperson. Very friendly and helpful. The manager Meryem was a gem helping me out with the purchase of my mattress.

Noori really helped us and ensured we know every details of our purchase. Great deal in Ashley!

Stopped by the store to browse and was greeted by Mark! He was very welcoming and directed e to exactly what I requested for during my visit! Great suggestive sales is what he did —not pushy at all, provided me with options of my liking and gave me an amazing discount, I’m incredibly happy with my purchase! Next visit be sure to ask for Mark at this location…Connie was incredibly supportive as well! What an amazing team here at this Ashley!

Prompt service and nice furniture at an affordable price is what makes us go back to Ashley. Particular thanks go to Mark for his help with our purchase and delivery options.

Noori helped my family and I find furniture with excellent service. She was attentive and helpful. I recommend her service!

Just bought a quality reclining sofa AND loveseat combo from here for only $1650. Received great help and discounts from Mark. Would definitely come back again.

I purchased a sectional from Ashley Furniture today, and I had an exceptional experience thanks to Mark. He was incredibly knowledgeable, patient, and attentive throughout the entire process. Mark went above and beyond to ensure I found exactly what I was looking for, answering all my questions and offering helpful suggestions without any pressure. His friendly and professional demeanor made the whole experience enjoyable. If you’re shopping at Ashley Furniture, I highly recommend asking for Mark—you won’t be disappointed!

I had an absolutely fantastic experience working with Rowa at Ashley Furniture! From the moment I walked into the store, her positive energy and welcoming demeanor made me feel at ease. Rowa was incredibly patient as I explored different options, answering all my questions with genuine enthusiasm and care. Thank you Rowa!

Kabeer was doing very great job so nice very friendly make feel comfortable went I ask question great customer service thanks

Great service! Noori was very helpful and was sure she got us exactly what we wanted!

Rowa helped us purchase a sofa set and worked so hard with the management team to make us comfortable with the price and all details. Wonderful salesperson and store!

Mark was fabulous! He had great customer service and was not pushy.

Awesome experience and great store. I worked with Rowa who was very pleasant and warm. Bought a couch from them that fit perfectly. Thank you Rowa!

Came here to find furniture for an apartment upgrade. Was met with a friendly and helpful staff. Kabeer and NGuet were very thorough.

Rowa was an incredible sales associate, made the process of purchasing a new couch a breeze!

Kabeer was very friendly and knowledgeable! Helped us find our perfect dresser. 3/1 Nuet was so friendly and helpful! Appreciate her great customer service. Will definitely be back for the rest of our furniture needs!

Kabeer is friendly and professional sales person, he helped me to check out my dining table. I highly recommend him to everybody want to buy new furniture

Kabeer is very helpful appreciate his help and recommend him for everyone going there.

Raw3a she is very nice

Rows find my sofas and she is amazing and big patient

Exceptional Service and Thoughtful Care My partner and I had the absolute pleasure of working with Rowa to furnish our bedroom, and we could not be happier with the experience. Rowa helped us choose a new bed, two dressers, a nightstand, and a TV stand, and she made the entire process so smooth and enjoyable. What stood out the most was Rowa’s kindness and patience. She gave us all the time we needed to decide, never making us feel rushed or pressured. She was so friendly and truly took care to listen to what we wanted and needed, ensuring that every recommendation fit our style, space, and budget perfectly. Her attention to detail, expertise, and warm personality made such a difference. Thanks to Rowa, our bedroom is now the perfect combination of cozy, stylish, and functional – exactly what we hoped for. If you’re looking for someone who genuinely cares and goes above and beyond to help you create a space you’ll love, we can’t recommend Rowa enough!

Noori is an amazing sales person. Very kind and professional. I highly recommend her. Very knowledgeable .

Noori was amazing and had a great experience she went above and beyond the call of duty to help us out and make sure that she took care of myself and my wife we will always continue to come back and see Noori. She was absolutely amazing.

Rowa was very helpful and knowledgeable. We will definitely be back to Ashley for our next furniture purchases!

Noori was super helpful and knowledgeable when deciding on our couch!

Kabeer was so helpful! He was very attentive but didnt push us to buy something that wasn't exactly what we wanted. We only went to browse but ended up buying a sofa and recliner. Kabeer was very clear with pricing and discounts and all other logistics.

Rowa Mazid was wonderful to work with. She was kind and courteous, helping us to work within our budget and find something in stock! Delivery will be just in time for the holidays and we are so happy to have worked with her!

Kabeer was extremely nice and took time to answer my questions and helped me with my purchase.

Noori was great!! Helpful, knowledgeable and fast!! Thank you!!

Mark and Connie were both very helpful.

Rows was very helpful very knowledgeable thank you very much

Mark at Ashley Furniture falls church was a great professional. Answering all questions and ensuring we have the best deal possible. If you need to furnish your place and need to talk to someone, Talk to Mark!

I can’t recommend Rowa enough! They made the process of purchasing all my furniture an absolute breeze. From start to finish, Rowa went above and beyond to help me find exactly what I needed while securing the best prices around. Their expertise and dedication to customer satisfaction were unmatched. Every piece I purchased fits perfectly in my space, and I couldn’t be happier with the quality and value. If you’re looking for someone who truly cares about getting you the best deals, Rowa is the person to go to. Five stars all the way!

Mark was fantastic! He helped me find the perfect couch.

I came 12/8/24 to look for a sofa and dining table. Kabeer welcomed my mom and I and helped us to find a good set with the last day of Black Friday deal. Left very satisfied. Definitely recommend!

Kabeer provided great service all the information that was needed and was not pushy. Great customer service I would recommend.

Kabeer was very knowledgeable and helpful. Only problem was the availability on some items

Rowa was amazing and very good help she find my living room

We were looking for a sofa /recliner and found one that we really really like that fots our space. Rowa was able to help us get an awesome deal..

Kabeer was phenomenal. Excited to receive our new couch soon!

Rowa was great! Helpful, not pushy.

Rowa was an amazing experience. She not only listened to my wife’s wants and needs, but she made sure our decision was perfect for us! We are very happy as we just moved in to the neighborhood and truly needed to get things started off on the right foot. My wife and I will definitely recommend her service and will absolutely be returning.

I was assisted by Kabeer today and he was very helpful helping me navigate the sales.

I had great experience with Maria. I bought sofa and coffee table with a good deal and good customer service

Mark was fast and quick with buying furniture

Rowa, was fantastic.

Rowa did a great job of treating us and showing us the couches.

Rowa is amazing!! I came in a while ago and unfortunately I couldn’t get the sofa I was looking for. Rowa gave me some many options. I came back to find her at Ashley furniture with the same welcoming smile and energy. Definitely as for her!

Rowa was Very helpful and efficient in finding what you need

Went for a sofa. Helpful sales staff and good selection made for a good experience.

Rowa was an amazing help today!! Highly recommend this place

Can't believe we found our next living room furniture while just stopping by 😊. We were fortunate to get Noori as our salesperson. She was very kind and patient. Thank you!

The store was great, they had multiple options to choose from. We fell in love with the Nuvella performance fabric since it's pet friendly. Kabeer helped us throughout our process. He's the main reason we returned to the store to buy our couch. He made us feel comfortable as we walked through the showroom and gave helpful facts about the fabrics and couches. We highly recommend going to this store and asking for Kabeer.

Awesome experience with Rowa she was a huge help! Highly recommend!

Mark was a great help, gave us space to look around and when we found what we wanted he was able to answer all questions! Process was super easy!

My husband and I came into Ashley Furniture looking for a dining room table set and were pleased with the service we received from Mark. He was helpful, attentive, and friendly. We’ll definitely seek his support next time we visit!

It was a pleasure dealing with Kabeer, who was a very knowledgeable and friendly salesperson with a lot of experience

Rowa is an excellent sales person. She showed us around and was patient while we were looking around. She gave us every detail on the stuff we bought.

I had a really great experience with Rowa and Meryam during my visit today! They helped me purchase everything I was looking for, for my new apartment and at a really great price. Very thankful to have met them today!

Great selection, and our rep Mark was great. He gave us plenty of space to explore on our own, then helped when we needed some assistance. Thank you!

Kabeer was excellent! Very calm and patient. He gave me the right knowledge about the product and helped me through the sale process smoothly.

Rows, she is very kind and helpful person. She is very knowledgeable about the product and offers excellent service.

Rowa is very helpful, and pleasant to work with. She has the product knowledge and very good sense of customer service.

Rowa was the best! She was very quick and helpful! After we told her what we wanted she knew exactly what we needed and how to assist us. I would recommend her to anyone!

I appreciate Kabeer help

We appreciate Kabeer is help. He was very patient and helpful during all the furniture purchase.

Kabeer is a very geeat sales associate and very patient.

Mark did a great job helping my wife and I purchase our first couch, ottoman, and over sized chair. Saved us time and money! Highly recommend

Excellent quality and attention. Mark was kind and helpful. He understands client needs and looks for the best options

Rowa was amazing!

Excellent customer service provided it by Mark! Thanks for your help

Nick was so helpful! He was knowledgeable about the details of each piece on the floor as well as what we should be looking for in terms of quality. Genuine, honest, funny- glad to have bought from him.

Great quality furniture and helpful staff

Mark was an exceptional help finding the perfect couch for my new space. I'm looking forward to delivery day!

Mark hooked me up with the most popular deals!

Nick made all our couch dreams come true. We had a great experience and would recommend Ashely, and Nick especially.

Mark was awesome with his customer care service. Helped me get the item I wanted

Mark is an amazing sales man

My sales person Gidion was excellent, he was patient and walked me through the whole process!

Gidion was amazing and helped me get exactly what I needed And with something I’ll be able to get in time for the holidays! Truly he was amazing and so was everyone else in the store who helped!

Nick hooked it up!

Great selection and good range of price points. Asma was really helpful, patient, knowledgeable, and worked with me to get the best deal on my purchase.

Kabeer has been a great help in helping us finding the perfect couch. Friendly and not pushy.

Kabeer was so professional and friendly! He was so helpful and answered our questions patiently. Thank you Kabeer, we love our couch!

Great experience with Kabir. We’re so excited about our new furniture!

Had an excellent customer experience with Noori. She got us what we needed.

Rowa was great and super helpful when I bought my dream bedroom set!

Noori- Thank you for your help!

Rowa did a excellent job and Great Customer Service

Noori was really helpful when shopping!!

Mark was super helpful and was able to give firsthand knowledge about the mattress I was buying.

Mark was helpful.

Very good experience with Kabeer.

Noori was very helpful! She got us a great deal and answered all our questions.

Thanks Rowa for helping me pick out a sofa. Was kind and helped me through the process of picking between options.

Row A : great buy with her.

Mark was the best to us thank you again

Mark was excellent!! Great customer service. Connie did it an unbelievable job too!!!

Nick was very helpful to us looking for the right furniture and other items was not in the store

Nick was amazing! He was honest about the furniture pieces I had questions about and supported me in my final decision.

Nick was very helpful in finding our new living room chair ! Pleasant and knew his stuff !

Maria was very helpful and patient! Made my experience wonderful

Mr. Kabeer is an outstanding furniture salesperson!!! Mr. Wassim creates the ideal environment for purchasing furniture! What an excellent team!

Gidion was extremely helpful. He helped me batch multiple sets to be used throughout my condo so everything flowed. Very knowledgeable. Would absolutely recommend Gidion to anyone who comes to the Bailey’s Crossroads Ashley furniture store!

Rowa was great to work with. Very helpful and lovely. She made us comfortable and gave us great options to save money and buy what we loved.

Nick was amazing! Extremely knowledgeable and such consistent, impeccable service. He was incredibly hands on; I felt very well taken care of and couldn't be happier!

Gidion is a great person with professional and smilingly personality, love this person. He needs a good raise please.

Noori was so helpful with guiding me through the process of buying my first couch. She was kind and patient and answered all of my questions!

Rowa was great at helping us decide on a couch! Very kind sales women

Kabeer was so helpful!

Kabeer was great. He was very helpful and told us about the sales available. Not pushy but responsive to our needs. We found exactly what we wanted

Customer service is not done well here. As soon as you walk in someone is there to greet you, but then follows you around "showing" you things. They hang around like a salesman from the 80s. If I need something I will ask!

Excellent customer service

My husband and I worked with Kabeer at the Bailey's crossroad store. Kabeer was very knowledgeable to work with, was not pushy and helped us find exactly what we needed. Highly recommend!

We were helped by Kabeer with our living room furniture and he was very knowledgeable and helpful throughout the process. He was very patient throughout our visit and us changing our mind again and again. Thank you Mr Kabeer for helping us make the buying process pleasant and smooth.

Kabeer was kind and helpful! He showed us around the store, gave good information on the couches, and helped us with dimensions.

Kabeer was very kind and helpful

Noori was fantastic and very patient with me while I flip flopped on what couch I wanted. She was kind and courteous and a perfect representative for Ashley. Thank you Noori!

I had a wonderful experience at Ashely’s all thanks to Kabeer!!! It is my first time moving out and he immediately welcomed my mom and I and asked and listened to our interests and what we were looking for. He instantly knew where to show us the options/pricing and was very engaged and respectful throughout the entire process. Not one question was left unanswered. I highly recommend Kabeer and Ashley to anyone out there!!!!

Mark he is the best person i met in ashley, he assisted me 100%

Great

Kabeer was very helpful. Great customer service.

Mark was super helpful in my couch search. He was available to answer questions throughout the process but also gave me and my group space to find the right fit. Would definitely recommend!

Kabeer was very helpful, but not a pushy salesman. He was patient when we changed our minds about which chairs we wanted.

Gidion was a great help! He was very helpful when we wanted to customize our couch.

Best breakdown of price received from Mark , also he was very polite and professional explaining what I needed to know he gave me very good deal .Thank you Mark !!

Mark was excellent great excellent service , helped me find excactly what i needed

Mark was great to work with. He showed us around the showroom and helped us measure pieces. When we came back and purchased a sofa set he helped us get a better deal using promotions. He was very pleasant to work with.

Mark is the best.

Mark was fantastic thank you!

I had a great experience shopping at the Falls church. Location. Mark was incredibly helpful and very kind.

Noori provided excellent customer service

Javier heloed US to get the dining table from the floor. Highly recommend

Mark was very helpful and quick on showing me the chair I was looking for and getting me set up for delivery! Lovely experience!

Mark was very helpful helped us get the best deal

Mrs. Noori possesses extensive knowledge in home design and effectively assisted us in the prompt selection of home items. Additionally, her customer service skills are exemplary.

(Translated by Google) Good person kabeer (Original) Good person kabeer

I came in to look at entertainment centers and was immediately welcomed so warmly by Mark who showed me their inventory and helped me every step of the way. He also recommended pieces that would look good with my furniture at home. The office manager Andres provided a speedy checkout and was very communicative. Would highly recommend visiting and purchasing from this location.

We were looking for a dining table and a dessser. One of the sales associates, Kabeer, helped us find what we needed and did his best to give us a good price. We were able to get the items all within our budget and are very pleased with his service.

Kabeer was very helpful!

Kabir was a great associate! Patient while I picked out my new sofa. Very happy with the experience!

Marks attention was great!

Mark's attention was great, highly recommended

Marc was an exceptional salesman.He is kind and works with you.

Kabeer provided an excellent cliente service, manu thanks!

The person who was helping us took off to help someone else. Also they had very few options for products, protection from pet damage, delivery and assembly. They told us we couldn't get the sofa for almost 2 months. We went with Wayfair.

Really loved coming in. Nick helped us out today, he was very friendly and helpful!

Kabeer provided excellent service. Very helpful and professional.

I recently purchased a sofa from Ashley Falls Church, and the sales manager, Mark, provided exceptional service. He helped me secure a great deal and remained patient, friendly, and professional throughout our discussions. Mark went above and beyond to ensure a smooth purchasing process, with strong support from his management. I’m now looking forward to a seamless delivery in the coming weeks.

Had a great customer experience at Ashleys!

Nick from Ashley fourniture did a great job today helping us find what we were there for. His customer service was excellent. We loved his service because he didn’t push us buying anything instead he took his time and he explained each product that we were interested in. Thanks Nick.

Kabeer helped us a lot!

Nick was very helpful in finding us a sectional!

My husband and I entered the store and we were greeted by Nick. We were just looking around because we had been thinking bout getting new furniture for our living room. The one thing I like was that he did not haggle or hover over us while we looked around. The one thing he did do was make sure he was aware of where we were o when we stopped and looked t something he was there to explain everything. Over we were satisfied with our purchase. Thank you Nick!

Kabeer was a very nice employee

Kabir was very helpful

(Translated by Google) Kabir (Original) Kabeer

Kabeer was friendly and helpful. Excellent customer service!

Nick was a great salesman! Informative and not too pushy! We love the bedroom set we got we even added a matching book case.

Mark my service provider. Excellent service 👍

I had such a great experience buying a couch here. The process was easy and quick. Mark was great!

My experience today with Nick was beyond amazing. He gave great recommendations on choosing my first ever couch. Very patient and accommodating.

I had a fantastic experience purchasing a dresser thanks to the excellent service from Nick. He was incredibly kind, giving me the perfect balance of support and space to make my decision. I never felt pressured or rushed, which made the process so much more enjoyable. Highly recommend working with him if you’re looking for a stress-free shopping experience!

Kabeer was most helpful and knowledgeable

Kabeer and Andres are true professionals. I was able to get what I wanted within 20 mins. They were able to find everything similar in stock and it’s being delivered and installed next week. Very satisfied with the purchase process.

This store is great! This was the second time i’ve been there looking for a couch and both times the staff was very knowledgeable and attentive upon arrival. Kabeer was super helpful! I had very specific needs for my couch (modular sectional, certain dimensions, and a pretty tight budget) and he was able to quickly show me the options that fit my description. We found a couch that I was interested in and Kabeer worked with the manager Miriam to get a full package deal that worked within my budget!(furniture, shipping and delivery and a warranty). This location is great, once they see you are interested, they offer help, but you can also just quietly browse without the sales reps breathing down your neck. I Definitely recommend this ashley furniture location and Kabeer!

Never again, just don’t recommend it high prices for average furniture.

Gidion was very polite and helpful. The process was fast and easy. Thank you

Mark was amazing! Worked with us every step of the way from picking the sofa, mattress, and bedroom set to finalizing the sale. Wassim, the manager is also amazing. The whole process was quick and easy! I would come back in a heart beat! Thank you for everything

Mark was great. Highly recommend.

Nick had great customer service! He took us around the store and showed us couches that fit our needs. Would recommend visiting this store if you’re in the market for a new couch!

Nick was awesome! So knowledgeable and helpful.

Kabir was super helpful and helped us purchase our new couch.

Mark was super helpful when I was shopping for a couch. He showed me several models and answered all my questions. He was super patient as I tested all the cushions

I loved my experience at Ashleys. I'm enjoying the mattress I bought from the shop. Their couches and dining sets are also of good quality.

Rowa is an excellent consultant. She supported us in choosing what we actually were looking for, was attentive to details we were requiring and finally helped us to make the best choice.

Ashley provided great customer service.

I had an amazing experience with Rowa today at the Falls Church location. She was very helpful and assisted us with finding an affordable 7 piece King size bedroom set.

I had a good experience shopping here. Meryem (I may be spelling that incorrectly) showed me numerous items that matched my needs. She worked with me to get the best out of available deals and to get my order completed pretty easily. Will have to go back.

Very courteous and good service

Mark - excellent customer service team!!

Rowa was amazing to work with. So helpful. Highly recommend her!

Rowa was very helpful in helping me purchase my sectional couch. She was knowledgeable about the different deals going on to help me get a better price. She made the entire process of buying my couch go very smooth.

Just bought a dining room table and chairs. Noori, the person helping us, really understand the style we wanted and was able to help us mix and match chairs and tables until we achieved the desired look.

We went to Ashley simply to browse, but Mark provided us with such outstanding assistance, we purchased a whole new living room table ensemble. He is friendly and informative—a great store rep!!

Kabeer did an excellent job

Mark was fantastic! Got me in and out and I can’t wait for my counter stools! I will be back

Kabeer assisted me when I need and proved a great service

Nick at the Ashley store in Falls Church was great. He provided great assistance with no pressure and answered all my questions.

Mark was great help

(Translated by Google) Kabir (Original) Kabeer

Enjoyed working with Noori! She was helpful in our search for a new sectional. Very friendly and patient.

Noori was a great help!

Bought a rug and sectional rug from Ashley in Falls Church. Kabeer, the associate, was very helpful and did everything he could to make my experience buying great. He was very thorough.

Great experience! Wassim and Rowa were great. Super helpful through the buying process

Such an easy and fun experience buying our dining room table! Rowa was a tremendous help and so kind! We will definitely return to Rowa and Ashley Furniture for any future furniture needs!

Gideon was an awesome & very helpful! Ty!!

Noori excellent customer services

Kabeer is excellent! Very knowledgeable and professional. Kudos!

Kavere was very helpful

Best furniture store! Especially Noori helped me find a perfect couch for me :)

Kabeer was great! Very helpful and knowledgeable. Can’t wait for our new couch!

Nick was amazing!!! So incredibly helpful and granted every wish. Such a positive experience. Thank you!!!!

Mark was very helpful and patient with us. He even gave us a discount!!!

Nick provided excellent advice, care for our desires, and attention to detail. We are very lucky to have worked with him towards getting what was perfect for my home :)

Fantastic experience! Our sales associate Rowa was so unbelievably helpful, patient, and kind. Found a beautiful couch that we absolutely love. Definitely visit this location and ask for Rowa!!

Nick was the best in sharing all the information I needed to make a solid decision. The Falls Church church location. He had the best customer service.

Ask for Nick! Literally the best! Easy hassle free process! Made sure I got the best bang for my buck and did not short change me!

Rowa we were greeted with a beautiful smile from Rowa awesome person very kind & peaceful person would definitely refer her to others Rowa thank you for the great experience

I recommend Ashley furniture located at falls Church , Virginia. Sales person Ms. Rowa went beyond our expectation in customer service in selecting and shopping furnitures.

Mark hooked us up with an amazing deal. Super helpful and left very happy

Mark was extremely helpful and knowledgeable. Highly recommend going to him if you are looking for furniture at Ashley’s.

Mark was very easy to work with. Found the item and selection was good. Looking forward to having it delivered in 3 weeks.

Rowa , the lady who assisted us in choosing and buying our furnitures was very cooperative and friendly. I hope I will come soon for the rest of the items. I wish her all the best.

We had a fantastic experience with Noori. She was extremely knowledgeable about all the furnitures!

Very efficient, helpful, and gracious. Matched the online price with no problem

Rowa was amazing!! From the time we walked into the door, she stayed with us, listened to what we were looking for, and got us exactly what we need! Thank you

Kabeer was an excellent help! Showed me a myriad of couches we needed and helped me with a military discount. Extremely helpful with me and patient as I was shopping for my family after a military move from Germany. He’s the best you’ll find after weeks of looking in the area. A great deal on a three piece set!

Kabeer was patient and very helpful when we were looking for a new couch. He wasn't pushy at all, but still gave us all the information we needed to decide on a couch. He made the ordering process quick and easy too. We would definitely recommend him if you are looking for furniture!

Mark did an amazing job, he helped me with everything I was looking for. He did such a great job, thanks Mark you are awesome.

Mr. Mark took care of us about everything. He was the best!!

Mark in sales was fantastic and helped us with our search and assisted us with our preferred delivery date.

Working with Rowa was such a pleasant experience! She ensured my husband and I were making the right decision with the furniture pieces we were purchasing. So grateful we had the chance to work with her! Thank you Rowa.

Kaber explained very well when we bought the sofa bed and table especially for financial budget.

We had a good experience at Ashley furniture. Rowa (our sales representative) was patient and helpful.

Nick did a great job and was extremely helpful!!

Nick did an excellent job helping us pick out the perfect table!

Kabeer was great. Answered all our questions and helped make sure we got the right couch! Wonderful service.

Mark was very knowledgeable and offered us the space we needed to come to a decision but was also available quickly to answer questions.

Rowa was incredibly helpful. Her attention to detail and patience were amazing. She listened to exactly what I was looking for and gave her honest input. I would highly recommend working with her.

Nouri was a great sales associate and had a smooth transition from helping us get our customized couch to payment!

Wonderful staff. Very knowledgeable. Kabeer helped us identify a sturdy dresser, high in quality, that will hopefully last as a while. Thank you!

Stopped by Ashley's today to inquire about a couch and Nick, the salesperson, was very nice, friendly, helpful and knowledgeable. He gave me a lot of info about the different types of fabrics and materials that couches were made and just in general, very nice person and good seller. I'm definitely coming back asking for him!

Had a fantastic experience buying a King bed and sofa with the help of Mark at the Falls Church Ashley store on Saturday, Aug 31. Mark was very kind and helpful and discussed options with us. This is our first Ashley experience and we will be back.

Rowa was very knowledgeable and patient. She helped me find the best deal and pick out furniture for my living room! 5 stars would recommend!

Kabeer was very helpful, and guided us through what works best for us! Will come back.

Outstanding Service from Kabeer at Ashley Furniture! I recently had the pleasure of working with Kabeer at Ashley Furniture, and I can't speak highly enough about the experience. From the moment I walked into the store, Kabeer was attentive, knowledgeable, and genuinely interested in helping me find the perfect furniture for my Airbnb. He patiently answered all my questions, provided valuable insights, and never made me feel rushed or pressured into making a purchase. Kabeer's professionalism and dedication to customer satisfaction truly set him apart. He went above and beyond to ensure that I was comfortable with my choices and even helped me explore different options that fit my style and budget. Thanks to his expertise, I was able to make a confident decision, and I'm thrilled with the furniture I purchased. If you're shopping at Ashley Furniture, I highly recommend asking for Kabeer. His exceptional service and friendly demeanor made my experience smooth and enjoyable. I'll definitely be returning to this store in the future because of the excellent service he provided.

Rowa was so helpful in getting us the couch of our dreams! So comfy and the perfect style. Thank you!

ROWA is an excellent staff having a great talent of Sales and services she made my day and release huge hassle for me

Rowa is very helpful and made my purchase very good!!!

Kabeer is patient and thorough. My husband and I are new to VA; he ensured we would feel right at home with our furniture selections. We are the utmost grateful!

Great customer specially Miss Noorie awesome

Kabeer was really great such a top tier customer service. He provided the perfect amount of attention but also space as my fiancé and I were looking for furniture. We had a great customer service experience from him. Thank you Kabeer!

Big thanks to Kabeer for directing us around the showroom and giving us the space and time to figure out what was right for us. Great customer service from Kabeer and all the staff.

Kabeer, was helpful and I appreciate his service.

Rowa was very friendly and helpful. She helped me find the perfect mattress. Also gave me free pillows. Thank you Ashley!

Rowa is give us a good customer service. She is so nice and humble.

Mark assisted us with our purchase today. We received a very good customer service everyone was helpful. Mark has great taste in furniture when ever you stop by Ashleys I will confidently say that he will assist youwith an excellent customer service

My experience at Ashly’s furniture Rowa was a great help and was really kind. Mark was really nice and greeted us.

Rowa was so helpful and kind and we were able to find our new couch!!

Great service from Rowa!

Gideon was great and informative salesman! Thank you!

Mark was great help in finding our nightstands!

Rowa thank you!

Kabeer is professional and experienced.

Noori. Thank you for being so helpful and make this process easy for us.

Lots of furniture choices and Rowa was a pleasure to work with. She knows her styles and furniture details.

Kabir helped us find the right dining room set and coffee table for our house. He was very attentive and worked with us to get the best deal and value. Would definitely recommend.

Thanks Rowa helps on the dining table!

Kabeer went above and beyond to help us find not only the right couch but keep it within our budget. We had the most positive experience with him and greatly recommend working with him!! Thank you Kabeer!

Kabeer was great. He gave us space to browse but was always nearby to answer questions when we had them.

Gidion did a fantastic job. He allowed me to look without being pressured to buy anything and once I selected what I wanted got me in and out of the store with no headaches or pain. Great experience and great service! Cheers!

Gidion was very helpful and willing to talk discount, all in all great service.

Wonderful! Noori helped me with every piece. She matched my wants with my needs. After getting bedroom and dining room, Noori itemized everything and gave me a discount that matched my budget.

Nick was great!

I’ve had these couches for more than a week. I never got to see them, but Mark picked out the perfect set. Fantastic salesperson. We did the deal super quick. Delivery went smoothly and installation was within 10 mins. Price was excellent too. Quality is superb. Mark gets a 10/10

Awesome experience. Shopped around at a few different stores. The Falls Church branch had the best collection in the area. Sales rep Mark went above and beyond in facilitating our furniture purchase and store management backed him up for a smooth transaction and delivery. Highly recommended.

Mark did a great job with customer service. Happy with the purchase.

Mark did a fantastic job working through every single option I wanted for cost, size, and different couch types. Great job!!!!

Nick was very helpful!

We received excellent service from Mark, he was very attentive, patient and gave great advice. We visited the store a couple different times before finally making a purchase, and every time Mark was there to provide great service.

Nick was the best!

Rowa was incredibly helpful and got us a great deal on a sofa and chairs!

Mark was super helpful and knowledgeable! Thank you so much for the beautiful couch!

Mark has great customer service

Kabeer was very helpful on our furniture selections. He was knowledgeable, patient, and genuine. Would request him every time from Ashley furniture!

Kabeer was very helpful and professional in helping us find a couch for my apartment.

Kabeer had been helpful and answer my questions. He gave me a great deal ! Thank you AshleyFurniture

Great experience with khabeer!

Mark was fantastic and went the extra mile to help us get our couch!

Rwa was really kind helped me with customer service

Mark did an excellent job!

Amazing experience at the falls church location. Mark was so nice and helpful throughout the process of looking for and deciding on which furniture we should buy. Highly recommend!

Mark was very helpful and I will be back for more furniture.

Nick was fantastic he was very knowledgable and got me a fantastic deal on my dining room table.

Mark was excellent, very attentive and helpful!

Mark was so helpful and not pushy. It was a very pleasant buying experience!

Nick was very knowledgeable, helpful and gave a very good price! Thank you!

Noori. Helpful, kind and patient

Ms. Rowa was very welcoming upon first walking into the store, checked in on us throughout our shopping experience, and was able to help us find a sofa during a great sale they had going on at the time!

Mark was great helping us pick out a bedroom set! Our experience was fantastic. He walked us through the whole process. Stress free experience!

Came in for sitting chairs for bedroom and dresser. Mark my sales man was super helpful and made things super easy for me. Got a great 30% discount as well! 👌🏼

Excellent service byMar. KAbeer

Kabeer was very helpful and kind. Excellent customer service.

His work is the best. We are happy with Kabeer in Ashley store.

Kabir was my sales associate. He was so patient, amazing, and helpful. When he left the store for an hour, he had another associate ready to assist me when I came back until he returned. During the check out, Connie was also phenomenal. I highly recommend that you see Kabir for your future furniture needs.

Kabeer was awesome, great customer service.

Rowa was amazing! She took her time, she was patient and she got me a great deal on my mattress! I will be returning to this location for anything I need from Ashley!

Mark, took amazing care of us! Amazing customer service!!

Rowa is the best sales person. Her customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from this her and the team. They went above and beyond to help me find the perfect bedroom furniture for my daughter at good price.

Helpful, non-pushy service with Kabeer!

Talk to Kabeer. He will get you sorted in no time. Excellent products for a reasonable price

Rowa was amazing. She helped us from the moment we stepped in. Wasn’t planning on buying a couch but we found one almost immediately. Can’t wait to get it!

Rowa was the biggest help when buying our new couch. No stress no hassle.

10/10 experience shopping here. The salespeople and sales manager were truly exceptional, especially Kabeer. He was knowledgeable, efficient, and very helpful in getting me exactly what I needed, even in a rather compressed timeframe. I would absolutely shop here again for all my furniture needs.

(Translated by Google) Kabeer (Original) kabeer

Mark was awesome!!! He was super helpful and patient with us in selecting our furniture! We are very pleased with our purchase and look forward to returning in the future!

Very happy with our sectional purchase. Mark was wonderful . Great help and smooth purchase process.

The staff is super helpful and considerate. I had Rowa assist me with my needs and she was amazing! It was obvious she wanted to help me get what I wanted without trying to hassle me. Great team!

Great customer service. Especially Mark was amazingly friendly and professional. He answered all of my questions without get tired. I am definitely come back to buy another things in this store.

Mark at Falls Church Ashley did a great job getting me all set with a brand new couch. Customer service was great and allowed me to find what couch was best for my new house.

Mark was understandable and helped us out , also gave us a good tour and discount

Mark very helpful

(Translated by Google) Young people (Original) Noori

Rowa, is a very friendly person and she did a great job with all our purchases

Excellent experience! Thank you Kabeer!!! 🥰

Rowa was a great help finding a dining table!

Great experience! Mark was great! He was kind and patient and did not push me to make a decision. He took the time to look certain things up and help me find exactly what I was looking for.

Good sevice , thanksbto Mr. Mark amd the Mgr Mr Wassim for the help , Best service

kabeer was amazing! so helpful & managed to walk out with what we hoped for, thanks to him.

Great seller, very helpful

Kabir was very helpful and professional

We had such a great experience. Kabeer was awesome, he helped us a lot. I will definitely recommend this place.

I had the worst buying experience there. Went there to buy a leather sofa, the seller asked me the door entrance size, I went home and brought the size. He said it will go through than purchased waited for almost three weeks and the sofa didn’t went through my door. The delivery guys told me that sign a paper if it tears or damaged by entering with force you will be responsible for!. I said return it. When went to the store tried to find something else that could go through the door but didn’t find the right one. Asked for refund the store manager told me that it’s a store credit!!!? You must buy something there is no refund!!! This was not even told at the beginning of purchase!!. Then I struggled and after two weeks they said ok the corporate approved to refund but not for the delivery!!! I said it was not delivered go ahead and deliver it to my home and I won’t aske for the refund as it was not my fault you asked for door entry measurements and I provided than you said it will go through!! So I purchased but it didn’t went so why should I pay for your mistake!!. Then I lost the credit card in there store while four times went there for refund. Finally they said only to that card we will refund not other cards. They asked for approval and I send them my credit card statement and ID then they said call the corporate. I did called the corporate and they said we cannot help ask the store and the store again said call the corporate. I stopped and claimed through my bank to settle this and bunch of live scammers are there to steal your money with a different way I can’t say anything but was a measurable experience. Just leaving my review to be aware and not scam anyone else too!!!

Mark

Mark was very helpful at the Ashley Furniture in Falls Church! Made sure we understood different furniture options and combinations that were not placed together on the floor.

Helpful staff and Mark let me browse without interruption, which I greatly appreciated. Mark was excellent to me and I will be working with him again in the near future. A+ location

Mark greeted me upon entering the store and made himself available for any questions. He made my purchase go smoothly and efficiently.

Noori was such a great and very helpful. We are definitely come back again. Mr. Wassim who is manager is great guy.

Mark made the process of buying a couch for our new apartment seamless. Can’t thank him enough for all his help!

Rowa at Ashley Falls Church is just amazing. She took the time to show us around the shop, showed us pictures online plus gave us ample time to discuss and choose. She was really patient. We liked that.Thank you so much.

Mark was amazing! Very professional and enjoyable

Noori her services was amazing

Kabeer was very helpful the minute I walked through the door with excellent customer service. It made my buying a new bedroom set seemless and quick.

Mark was very helpful.

Mark gave us a wonderful experience! We bought a beautiful couch quick and easy!! Thank you Mark!!

Mark was absolutely phenomenal with helping us out in finding our couch!! Experience was great all around!

Absolutely amazing service!! Ms. Noori was the best help in finding the right furniture set for my new home. She was attentive and very professional. This is a 10/10, I do recommend anyone to come to Ashley Furniture Homestore in Bailey Crossroads shopping center. Thank you, Ms. Noori!!

Maria and the store manager were great at helping me find the exact sofa I was looking for and with a very early delivery date. I am very grateful!

Amazing Customer Service from Staff

Rowa and Maria were of great and friendly service!

Kabeer was awesome and helped me design my entire apartment!!

I went to check sofa and met Mark who is a very friendly and helpful salesman and decided to buy because of his hostility.

We want to buy sofa and Mark was very helpful, friendly, easy to communicate with, and full of knowledge. We had a great experience and decided to buy a sofa because of his hospitality beside the quality of the product.

Noori was very helpful helping us order our new couch!

Kabeer and the Team at Ashley were absolutely amazing in helping us with our new sectional, need, and kitchen table set!! Hands down excellent service and experience!!

Kabeer was wonderful. He was very helpful and patient.

Kabeer greeted us at the door with a smile, and stood back as we looked around, its quite refreshing not being followed around the store. I called him when I was ready to purchase!

Rowa was ver helpful.

Rowa was super helpful!

Rowa was amazingly helpful. She was so helpful and made our experience easy. We can’t wait to receive our sofa set, table set and lamps.

Nick at the Falls Church location, was so helpful and sold my boyfriend a lovely couch and ottoman. Amazing customer service !

Worked with Kabeer today - he was very helpful and knowledgeable about the products and helped us find items that were ready to ship. Definitely ask for Kabeer!

Rowa was very helpful with choosing a couch at Ashley's! She explained the finance options and different specs very easily. Would recommend!

Kabeer was very knowledgeable and helped us with our purchase very efficiently! We would recommend him to anyone visiting the store!

Kabeer is the best. So helpful and patient. Thank you so much

Rowa is very friendly. She helped get the best discount possible.

I liked my purchase and appreciated Kabeer’s help.

Had a great experience with Kabeer assisting me with my purchase

I had the worst experience ever , i will never buy again any furniture from Ashley stores , so much of a delay , i am going to cancel my order . They didn’t want to drop off my furniture , didn’t want accept my son signature , no convenience in their service, i will never recommend ashley store for any one .

Maria Contreras was so helpful and kind in helping us find furniture for our new home!

Rowa was so hopefully and make our purchase simple and easy !

Rowa was good.her assistance was helpful.

Nick was very kind and knowledgeable. He helped me a lot with the sale of a dining room set. He was not pushy at all. Overall great experience. Thanks Nick

Rowa was very helpful in getting us best value on a sleeper sectional so we got a much needed bedroom set as well.

Purchased a bed, couch and 2 chests from here. Nick made the process as stress free as possible after days of furniture shopping. I don't usually leave reviews but the service here deserved kudos.

Nick was great! He was very knowledgeable.

Visited the Ashley Furniture in Falls Church, VA looking to buy a sofa for our media room and sitting room and Nick was awesome and extremely helpful! He was very knowledgable of the products on display and really took his time to listen to our needs and vision and didn't just try to push something on us. Nick was very professional and polite and our experience was a positive and pleasurable one!

Noori was so helpful! Highly recommend :)

Rowa was so helpful and friendly. She had a great attitude and helped us find the perfect couch! We will be back to work with her again for our next need :)

It’s a nice huge store with a lot of options to choose from. Kabeer did an amazing job helping us get our desired furniture. Definitely recommend!

Noori was very helpful

I had a great experience working with Rowa. Showed me great furniture and worked with me on the budget as well.

Nick was a huge help! Not pushy but very knowledgeable and went out of his way to get me a great deal! Super helpful staff, friendly, inviting, and willing to work to get you what you need!

ROWA, GREAT service and patient with our needs. A1 EXPERIENCE!!!!

Rowa was a great sales rep and went above and beyond in helping me find the furniture to fit my needs!

Rowa was so helpful, cheerful, and so pleasant to work with in finding my perfect furniture matches. Highly recommend working with her if you can!

Mark was wonderful. Very patient with my many visits and more than willing to answer all of my questions. I will certainly be back, thank you Mark!!

Nick was a great agent and helped us so much to choose the perfect mattress. Really recommend this store and if you go there find Nick to help you.

Really enjoyed our trip to this Ashley’s. Nick helped us out - was extremely knowledgeable and found us what we were looking for.

Mark was very helpful and got us a great discount!

Rowa was very knowledgeable and helpful as we were looking and FOUND our perfect coach! We highly recommend Ashley and Rowa!

Mark is very kind and informative. He helped us finding a good sofa.

Rowa is so wonderful, I am so glad I made a purchase with a very kind and knowledgeable person like her

We bought out sofas for our new home and Mark was very helpful by answering all the question we addresses. Thank you

Kabir was very knowledgeable. He listened to me and it was able to give me a good discount.

Noori Sales Consultant from VA Ashely Furniture assisted me get a beautiful Burkhaus Dinning Set , she has a wonderful customer service skills and she very knowledgeable. I am happy with the manger and her assistance.

Thank you so much to Kabeer and Wassim for a wonderful shopping experience. If I could give this place 10 stars I would! Greatly appreciate their willingness to find items within my budget without compromising on quality.

Rowa is such a warm, lovely and beautiful person. She spent a good amount of time helping me to find exactly what I was looking for. She also helped with the discount! Highly recommend her!

Noori was very helpful when finding our couch!

Noori was a great help showing me the different options and letting me try out furniture at my own pace. It was a great experience and I purchased my new chair and a half from Ashley.

Kabeer was so friendly and not pushy like most furniture sales people. I emailed him the next day with some questions and he was so helpful! We came back right away to purchase our furniture!

Kabeer was a great sales person, I highly recommend it to everyone

Kabeer was very helpful

Fast service very helpful. Great prices

Mark was fabulous!

Kabeer was wonderful and knew exactly what I was looking for!

We visit the store last month and we bought a bed set and sofa set .It's being more than a month now we don't have any update from the company and we are still waiting for our order to deliver. Poor customer service .I won't like to giveaway even a single star.Not even satisfied .From me a big zero.still waiting and don't know when they gonna deliver. I won't recommend them.

Nick was so helpful! I was so grateful for his expertise and kindness in the efficient shopping experience!

Rowa is the best sales professional

My wife and I had a pleasant experience at the Ashley Furniture store in Falls Church, VA. Our sales associate was Noori and she was available and ready to answer any questions we had, but not overwhelming in following us around. We ended up finding a new bed and night stands and she was able to walk through all the pricing with us and get us something that was within our price range.

Noori was a fantastic salesperson! I really enjoyed the experience at this Ashley store it was just the right amount of being available to help us but also giving us enough room to look around and make our own decisions. We fell in love with a bed set and ended up purchasing same day.

Rowa was wonderful! She was knowledgeable and professional and helped me find exactly what I needed!

Noori was very helpful in helping today. Noori made the experience stress free and I found everything I needed with her help.

Rowa

I had a great experience with Kabeer. He helped me pick out the perfect sofa configuration for my space. I am very excited to enjoy my sofa for many years to come!

We stopped by Ashley furniture here in falls church at crossroads center this evening with our very playful 18months old. We are so glad that we were able to get the things we had been looking for months and months. We had a great experience with Mark this evening. He is very friendly, very kind and very polite. We bought very good quality queen hybrid mattress full set with both bed frame and head board. We are so happy we received great service with great discount this evening. We really appreciated and very thankful to Mark and the team!

Mark was outstanding! He was very helpful and knowledgeable

Rowa is such a wonderful lady. She helped us when choosing the furniture we needed!

Thank you Kabeer for finding me the perfect sleeper sofa!

Kabeer was informative and very helpful during the entire process.

Kabeer was very helpful and kind during my purchase at Ashley. I would reccomend his services to anyone looking for new furniture.