Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store at Fredericksburg has designer, popular, unique, and trendy furniture for every room in your home! From living room furniture, dining room furniture, bedroom furniture, home office furniture, outdoor furniture, and a wide assortment of accessories. We are not just a furniture store, Ashley Store Fredericksburg carries America’s Top Name Brand Mattresses from Tempur-pedic, Sealy, Simmons, Beauty-Rest, Purple, and our own Ashley Store Sleep line. Need furniture fast? No problem, we make it a priority to stock a large selection of furniture, mattresses, and accessories available for immediate delivery or even pick up. Come visit America’s largest Furniture and Mattress Store. We are located in Central Park Plaza.
Welcome to you Ashley Store, Fredericksburg! If you’re ready to begin your furniture shopping and upgrade your home décor in Fredericksburg, VA. Come visit Ashley Store! We have an amazing team that are trained as consultants, not just salespeople. Our goal is to ensure we are Inspiring the love of home and enriching the lives of those around us. Our home furnishing consultants are ready to help you find your unique style and create the space of your dreams. At Ashley Store Fredericksburg, the sale doesn’t end once the purchase is over. It ends once the furniture is delivered, and our guests are completely satisfied. At Ashley Store Fredericksburg, we have popular, unique, and trendy products in all categories, including living room furniture, dining room furniture, bedroom furniture, home office furniture, outdoor furniture, and a wide assortment of accessories. Your Go-To Mattress Store in Fredericksburg, VA Only at Ashley Store Fredericksburg will you find a large variety of mattresses in our Ashley Store Sleep Shop. We carry America’s Top Name Brand Mattresses from Tempur-pedic, Sealy, Simmons, Beauty-Rest, Purple, and our own Ashley Store Sleep line. Our Ashley Store Fredericksburg sleep experts will ensure to help you find a mattress to fit your specific needs so you can sleep your way. How to Find Us? Ashley Store Fredericksburg is easy to find. We’re at 1461 Carl D. Silver Pkwy, in the Central Park Plaza near the intersection of Interstate 95 and State Route 3. We are open Mondays - Saturdays from 10 a.m. to 9 p.m. and Sundays 11a.m. to 7 p.m. Please call us at (540) 792-4139 to learn more about Ashley Store in Fredericksburg, VA, or schedule an appointment with one of our Home Furnishing Consultants.
I am in the process of moving between states; Shavon was a great help in ordering items and shipping them. She made this a very simple process. Highly recommended!
After shopping around different stores, we really felt we got the best bargain for our money. Halim was very helpful, kind and respectful. Thank you, Halim, for your help!
We'll laid out store. Mohammed was helpful and friendly.
Niven the sales representative was awesome and was very helpful with information we needed to make an awesome selection for our new entertainment center!! Awesome job!!! 👌
Shavon has been an absolute pleasure to work with. She made the experience of choosing furniture and other items a breeze with her knowledge and experience. Above all her friendly attitude and stylish outfit made our day. Cheers!
Fray was a wonderful saleswoman today for my husband and I. She went above and beyond moving furniture around so we could be sure we were happy how pieces went together.
Erica at the Fredericksburg location is incredible. Very professional, very warm and I love her interpersonal skills.
I was not sure what I expected when I first walked into the store trying to get a quote of new furniture for my new home but was quite pleasantly surprised with the customer service and attentiveness. Shout out to Mohammed who walked me through the whole store and detailing their prices. Next time I need furniture I will definitely come back again.
My experience was wonderful. Fre was my sale person and she was amazing we spoke for few minutes and she took me straight to what u was looking for.
My sales lady Ms.Fre was so wonderful and patient and kind I could have not asked for a better sales lady when you come to Ashley furniture store just asked for Fre, If i could give her a raise or a promotion I would
Paul was awesome help and didn't add any pressure
Great experience and sales service from Mohamed. Very patient sales person who really took his time helping us chose the perfect living room to meet our needs.
Halim did wonderful!
Paul Moore was very helpful and very pleasant.
Paul More did a fabulous job! Super helpful with our purchase today.
Paul Moore did an outstanding job today. He even moved one piece of furniture across the showroom to ensure it matched the bedroom set.
Shavon did a great job showing us around and helping us find a great bed and nightstand.
salesperson FRE was very patient and knowledgeable about her product. I will recommend her to anyone. I give her 5 ⭐️
Navin was very helpful. He greeted us in the store, checked in every so often as we walked the showroom, and answered any questions we had. He was understanding that we needed to think over our purchase, then helped us complete the order a couple days later. Thank you!
Navin was extremely helpful in resolving an issue I had from the Ashley website. He also helped me find the perfect nightstand I needed.
We came in and were immediately assisted by Erica. She was very sweet and patient when helping both myself and my parents make decisions. She created a relaxing atmosphere and was very helpful with her input. Overall, extremely satisfied with this visit.
Paul Moore was the epitome of a great salesman. We came in for a New mattress with little information of what we were looking for. We cam out with full certainty that we got the best mattress(es) for our needs (soft for my arthritis and medium-firm for my husband). Mr. Moore was thorough and patient, informative and knowledgeable about all their products. We will definitely be back and hope to work with Mr. Moore again. Also the financing was excellent.
Shavon was wonderful! Recommend this Ashley
Deshawn was great, helped us get our new couch the next week!
Navin a great person
(Translated by Google) Halim He is a good employee at Ashley furniture Very friendly and respectful He has a lot of patience I recommend it (Original) Halim Es un buen empleado de Ashley furniture Muy amable y respetuoso Tiene mucha paciencia Lo recomiendo
Paul was absolutely fantastic, definitely recommend his help.
I recently had the pleasure of being assisted by Asma at the Ashley store, and I couldn't be more satisfied with the experience. Asma was incredibly knowledgeable about the products and provided valuable insights that helped me make the best choices for my home. She was patient, attentive, and genuinely cared about understanding my needs and preferences. Her friendly demeanor and exceptional customer service made the entire process enjoyable and stress-free. I highly recommend visiting the Ashley store and seeking out Asma for any assistance you may need. Thank you, Asma, for your outstanding service!
Shavon was amazing! She showed us around to a lot of options, listened to our likes and dislikes, and very patient and fun!
Halon was absolutely fantastic. Was patient and vigilant and made sure we understood what we were purchasing. Will be back.
Today I saw Shavon. She was very helpful and very quick with assisting me with my purchase on a new bedroom set !
Shavon is the best! She was pleasant, professional, and knew her store! What a great experience!
Dashawn is a knowledgeable and trusted furniture advisor who was able to meet all my family's needs with our many furniture requirements. Ashley furniture on Carl D Silver Parkway is our go to for great furniture and a superior buying experience!
Halim was very professional, knowledgable, and easy to work with. I recommend him if you are looking for a new mattress or any other furniture.
I came in and needed a couch and Navin not only helped me find the perfect couch for me but he let me know of another financing option I can use that doesn’t affect my credit!
We had a very positive experience at Ashley. Navin was easy to engage with, extremely helpful, polite and knowledgeable. We would recommend Ashley Furniture to anyone looking for quality furniture at reasonable prices.
Great experience! Paul Moore was very helpful throughout the process!
Shavon was a pure joy to work with. See was just as pleasant on the phone as when we met her in person the next day!! She is certainly a great asset to your organization!!🤗 We will absolutely be coming back to see her in the near future !
Paul Moore fantastic sales man. He is asset to Ashley furniture really knows his his store and products. I’ll be back . Thank you for helping us redecorate our living room . ☺️ can’t wait for delivery day
Excellent service. Worked with my budget. Very friendly. Thank you Asma! Sharon[
Paul helped my husband and I pick out furniture for our first home. He was very friendly, helpful and ultimately helped us pick out the perfect furniture set for our living room. He answered all of our questions, gave us advice regarding insurance & financing and was very kind throughout the process. 10/10 recommend! :)
Erika and Kelly did a great job helping us out with a sofa and kitchen table. They got us exactly what we needed at the right price! Very satisfied!
Great customer service from Halim. He was very knowledgeable on the beds that we were looking at and was very friendly!
Great experience, Halim was effective and very helpful!
Navin was wonderful. He showed us exactly what we were looking for and made sure the process was as smooth as silk. We love Ashley and look forward to working with Navin again.
It was a great experience and Shavon was awesome. Thanks Shavon for a great experience.
Bacon was very helpful, left me to looking. I appreciated no pressure until I was ready! Thank you, wonderful service!!
Mohammad was great help and very knowledgeable about products. Didn’t rush me and was mad that I kept changing my mind. Definitely will be back!!
We walked into the store, and we were approached by Kelly. She warmly greeted us with her bubbly and energetic auroa. Kelly asked how she could help us with our time in the store, and mentioned she was available for any questions. Kelly then asked what we were looking for, and told her a new dining room table. She asked our likes, color schemes, style of our home, she wanted to know everything so she could make the best recommendation. Kelly is by far the best sales person at that store, I had a horrible experience with someone here previously and Kelly made me an Ashley Customer again. Ask for Kelly when you walk in! Won’t be disappointed! The best part, she made us feel like friends or family!
I worked with shavon and she was a big help, super nice and just a great employee here at ashley !
Whole staff was extremely helpful and friendly...got my family in and out with everything I needed and made me feel like a valued customer.
Great place to purchase home furniture! Great quality and quick service! Paul is an excellent salesman! Work very well with his customers, keep the buying experience comfortable and not overwhelming! Very happy customer!
Excellent customer service! Asma was a great and very patient with us as we were picking out the furniture.
Fantastic shopping experience. Shavon’s customer service was amazing. I was able to furnish my living and dining rooms for extremely reasonable prices.
Erica was great. Very helpful!!!
My experience with Erica at Ashley Furniture of Fredericksburg, Virginia was wonderful. She was very thorough. She listened to my concerns and desires in finding the correct mattress for me. She didn’t become flustered when running into challenges with the computers. This was her first mattress sale and had very little backing from management, yet pulled it off beautifully. I would highly recommend Erica at Ashley Furniture Fredericksburg for your furniture and bedding needs.
What a great experience! After having the opportunity to walk around for a bit (after being greeted at the door of course), I was approached by Kelly. I just bought a new home that needs to be fully furnished. She not only was an absolute pleasure to work with as a person, but has such amazing interior design instincts! She spent hours helping me match the color scheme of my new home to various furniture pieces. Kelly and her General Manager really proved how much they cared for your experience and satisfaction, vice the dollar value of the sale. They really took the stress and anxiety out of the furniture buying process. I’ll absolutely be going back when I am ready to furnish additional rooms!
Halim was fantastic to work with and he sat with us to answer all of questions, help us find the perfect mattress and find all the accessories we needed. It was a great experience.
Paul Moore was fantastic to work with when we purchased deck furniture. Very personable and informative!
Great, non pressured shopping experience. Shavon, our salesperson helped us with options and was very helpful. We were able to price things out without issue and made a purchase!
Shavon was amazing! She was super professional, extremely helpful, and very patient. She stayed late to help assist us and answer all our questions! She also wasn’t pushy about her assistance of us, which was refreshing! Overall, easily the best experience I’ve ever had with furniture shopping!
Halim was helpful and knowledgeable with our purchase process and experience Thanks halim!!
Shavon was excellent and very patient with me. She helped me find everything I needed with no complications. I recommend Ashley’s and shopping with Shavon.
Kelly was fantastic
Paul was a lot of help and very friendly. I found a nice sofa at a good price and in stock!
Thank you Shavon for helping us pick out our sectional. We were looking at different seating scenarios and configurations and she was very helpful. I would recommend her to everyone .🤟🏻
Erica was amazing. She was there to help me as soon as I walked in the door. She walked me around the store to find my perfect sofa. I was very pleased and would recommend to everyone. Thank you Erica. Dawn
I came in today looking for a new couch and was able to find one easily. Ashley has a huge selection of couches for a variety of prices. Halim was also amazing in assisting us. I will definitely be back for my future furniture needs.
Wonderful service. Great explanations and pointed is to better options of prices
Halim was very nice and answered all of our questions with patience. He is very knowledgeable about the products.
Halim was amazing!! He took the time to thoroughly explain product quality and various financing options! Will definitely buy more furniture from Ashley in the future.
Mohammed helped us with all our questions and made sure the process of buying our sofa set quick and easy. Selecting the delivery date was also easy as well. I would recommend their service and asking Mohammed to help with any questions you have.
Paul Moore was a wonderful salesman!
Halim was very helpful we just moved into our new home and were able to get the perfect sets!
Erica was very helpful in assisting me with picking out a nice leather sofa and loveseat! I am pleased with my new purchase and plan to return and purchase additional pieces for my new home!
Erica was awesome! She took us directly to the furniture we were looking for and it was perfect. She went out of her way to get our delivery as quick as possible. Great job!
I found a beautiful sectional today that our family will use for years to come, Paul did an excellent job helping us select the perfect one! Thank you Paul!!!
Erica was great!
Asma was great! I found her advice very helpful!! I love my new couch and tables! Thank you!
Paul was funny and amazing! Thank you for everything.
Shavon was amazing! She really took the time to show me around the store and ask about the things I wanted. Investing in furniture is a big deal and can be frightening. She made the process super easy.
Erica was awesome! She helped me narrow down from my choices as to what would work in my space. Super easy process and very quick getting checked out! Would definitely recommend Erica and Ashley Furniture.
Erika was great! She helped my mom find a power reclining sofa! The experience was very easy.
Halim was very helpful. I was overwhelmed with options and he pointed me in the right direction and was patient and understanding. He met and exceeded my expectations. He made the buying process smooth and also made sure i understood everything. Thank you for everything, I’ll be repeat customer for sure
We had a wonderful shopping experience with lots of professional knowledge from Erica. She helped us find the perfect living room set at the perfect price!
Enjoyable experience with friendly service
Kelly was very helpful and a delight to work with.
Paul Moore answered all of our questions and was an excellent person to deal with. He was very thorough with the prices and furniture.
Mohammad was very patient, showing us everything to make sure we were completely happy with our purchase. Excellent customer service and selection.
Great costumer service , I love Shavon she s the person to give all information and great answer to all my question . I feel I need to come back for more ,
I had a wonderful buying experience with Erica at the Fredericksburg store. She was warm, patient, friendly and very professional. She found me exactly what I needed in my price range. I would come back again because of her. Great job!!
Great product , great customer service. Thank you Ahmad for the exceptional service
Paul Moore was an awesome Sales Associate! He was not pushy, and all over us upon arrival, which I appreciate. All the best to Paul and I hope others come down to the Central Park Ashley’s Furniture Store and request Paul.
Mohammad was wonderful! Answered all of our questions and helped with purchasing furniture for our new home. Very pleased with our experience at this store.
I recently had the pleasure of visiting Ashley Furniture with my wife and kids to purchase a new couch, and I cannot say enough good things about our experience with Paul Moore. From the moment we walked in, Paul made us feel welcome and comfortable, ensuring that our needs were his top priority. Paul’s expertise and knowledge about the products were immediately evident. He guided us through various options, patiently answering our questions and providing insightful recommendations based on our specific requirements. What truly set Paul apart, though, was his remarkable storytelling. His engaging stories not only entertained us but also made the entire process enjoyable and stress-free. It felt more like a friendly conversation than a sales pitch. Shopping for furniture with kids can often be challenging, but Paul managed to keep everyone, including the little ones, interested and involved. His personable approach and genuine interest in helping us find the perfect couch made a significant difference. He took the time to understand our family dynamics and how we intended to use the couch, ensuring that we made a choice that would suit our lifestyle. Paul’s professionalism was matched by his warmth and friendliness. He went above and beyond to ensure that we were satisfied with our purchase, providing excellent customer service throughout. His attention to detail and commitment to our satisfaction were truly commendable. He followed up with us after the purchase to make sure everything was perfect, showing that he genuinely cares about his customers’ experiences. Our new couch is not just a piece of furniture but a centerpiece for our family’s living space, and we have Paul Moore to thank for that. His stories, knowledge, and exceptional service made our visit to Ashley Furniture a memorable one. If you’re in the market for new furniture, I highly recommend seeking out Paul Moore. He will undoubtedly make your shopping experience as delightful and seamless as ours was. Thank you, Paul, for your outstanding service and for helping us find the perfect couch for our home! Sincerely, Adam Ward
Halim was great and helped us with our furniture needs. He was very knowledgeable and provided great customer service.
Cathy was very helpful and offered excellent advice while my wife and shopped.
Halim, listened to what I was looking for and was able to show and speak about the features I was looking for and ensuring it would fit the room it was purchased for.
Navin did an excellent job assisting us with our purchase today. Can’t wait for our new bed!!!
This was a good store to shopping for a couch Asma it’s a really good salesperson. The delivery was fast and everything was good 👍🏽
We had great help from Erica who walked us through on a few couches for our town home. Erica was knowledgeable and helped us to purchase within the hour we visited! Thank you Erica for walking us through the process speedily!
Shavon was very helpful! She gladly answered our questions and was patient with us. Highly recommend.
Erica was so cordial, knowledgeable, and helpful when it came to helping us select our new family couch!
Could not have asked for a better furniture shopping experience! SHAVON was AMAZING! We are new to the area and she was so kind and personable. She helped us find exactly what we were looking for and set up a quick delivery. Highly recommend! Thank you!!
Mohammed is the best Ashley homestore worker ever!!! Give him a raise:))
Mohammad is awesome! Great experience today buying a couch for my daughters 1st place!
Paul was very helpful getting me into the bed that worked the best for me. I am going to finally get some good sleep thanks to him.
Erica was great, super helpful, and very kind while we picked out a living room set.
We came to the Fredericksburg location all the way from Woodbridge to see Halim & let me tell you, it was worth the drive! Halim is very knowledgeable & took his time to address our concerns & made sure we were buying what fit our needs. The store layout is also very nice & clean. Will recommend him to all my family & friends.
Halim was very professional and extremely helpful in picking out our new temper mattress. Yea its an arm and a leg but it's worth it. Will definitely be back for our next purchased.
Paul Moore helped us and was fantastic!
Halim he is the best on the store ask for hem please people
Came in to buy a new couch. When we got in, we were heated by Mohammad, who let us know he was here to help us if we needed it. He wasn't overbearing, and let us browse until we had questions. We felt no pressure, and it was a very pleasant experience.
Mohammed was a great help friendly recommend highly
Mohammad helped us find our couch and dinning set. He was extremely kind, knowledgeable and helpful. He knew all the furniture options available for the pieces we were interested in. He knew when to give us time and space to explore without hovering. Mohammad made our Ashley’s furniture experience pleasant and expedient. We will seek him out for our future purchases with Ashley furniture.
Muhammad was an excellent help. Very knowledgeable about all items and made everything quick and easy!
I do not recommend this store at all. Poor quality. They do not send what they show in the store with the same quality. I spent almost $3800. The chest of drawers they sent is of very poor quality, it seems second-hand, repainted, scratched, and it is broken. When we pulled out the drawers, there was a liquid in a plastic bag at the back, I don't know if it's paint or some other substance. The food table they sent is also broken. As shown in the picture, I noticed it immediately and informed the delivery team. They said their team would come to fix it, but I never heard from them again. I called this store, but they did not take care of anything. When they realize it's me calling, they hang up the phone on my face. When you go to the store, they praise their items a lot, but then send broken items and do not answer customer calls. When I called the delivery section, they did not take care of anything either. They have very bad customer service and lie to customers. I do not recommend buying from this store at all.
Dashawn and staff were all fantastic!!! It’s done and I’m so happy. Got my very first sectional from Ashley’s!
I was just coming into the store to get some ideas and Erica showed me various options and styles of furniture that met my needs. Her knowledge surpassed my expectations!! I could not have asked for a more pleasant experience!! Thank you
Mohommad was our sales rep. He made our experience easy and enjoyable! It’s not always fun looking for furniture but he was friendly and we felt no pressure to buy….but we did and are happy with our couches!
Erica was very helpful on our first time shopping at Ashley store.She was curious and displayed high levels of professionalism
Recently, I purchased a new bed and dresser from Ashley's. With the help of Paul, my first time buying furniture was effortless! Paul is incredibly welcoming and humorous. He set everything up to ensure my installation went smoothly. If you are ever in need of assistance, Paul is your guy!
Eddie and Stephen were both so helpful, friendly and nice.
I came here to buy dor for sectional sofa and a mattress. With tons of options available, we were quite confused, but our salesperson Erica was extremely helpful! We spent 2 hours there and she showed us every possible option we would be interested in with great enthusiasm. Finally we bought a great sectional for just 600 dollars. I think this is the best place in Fredericksburg to find bang for the buck deals.
Erica is the most pleasant and helpful salesperson I have ever met. She helped us find the exact furniture that we were looking for. I am super satisfied with her service
Good experience buying furniture. Shavon was courteous and helpful in the process!
Easy to navigate their showroom and Shavon was so helpful! I love the high performance material choices for their sofas
Staff were super curious and weren't pushing sales like most other stores. Highly recommend this store.
Truly enjoyed Erica! This was my fiancé and I first purchase at Ashley, she made it so wonderful. Great energy! So personable! We are definitely coming back❤️❤️❤️
Erica helped us out a lot. Thank you
Halim provided excellent service in finding my new sofa!
Had a great experience shopping here! Ms. Shavon was attending to us during our visit, and she has been very helpful, patient, and very accommodating! Great customer service and made shopping here enjoyable.
Shavon was an amazing guide! She made shopping for a bed very easy and comfortable !
Paul was a great, low pressure salesman. Lovely to work with!
Mohammed was Super Fantastic! Very Attentive, knowledgeable, professional, and friendly. Pleasant experience, the purchase went quickly and smooth. We will be back for more items.
Halim was a great salesman! He guided us to help us make a decision that worked for us without being pushy or rude. We loved working with him and would definitely come back!
We had the best experience with Erica, she was friendly, knowledgeable and fun to work with. We will definitely come back to Ashley furniture and will work with Erica again.
What a great experience! From the moment i walked in to the moment i left i felt appreciated and my concerns were heard. I walked in and was immediately greeted by Stephen. He was friendly, fast, and efficient. I came in knowing exactly what I wanted and he respected my wishes, while also offering other items along my same line of desires. He was very knowledgeable of the products and service plans that they offer and made sure that my needs were met. At check out, Olivia was friendly and efficient as well. I was in and out in about 30 minutes and all my needs were met!
Today, we purchased several items at Ashley Furniture Fredericksburg and Navin assisted us with everything that we need. He is very respectful, polite and knowledgeable. He took time to explain, and very patient with us. He made it such an easy and enjoyable shopping experience. We hope he will be the one to assist us the next time we come back. Huge THANKS, Navin!
Salesman Mohammed was fantastic and extremely knowledgeable. Highly recommend him at this location
Ms. Shavon was wonderful, very friendly, helpful, and extremely patient. She catered to our needs and found alternatives according to our likes. She should be commended recommended to teach customer service to other employees.
Experience was wonderful. Erica was great, very helpful and friendly
Great service!
Shavon is the best. We have been back and forth for the last month on different pieces. She was definitely patient and very helpful during this process. We couldn’t have asked for a smoother purchase
We had a very pleasant experience purchasing a new bedroom set and dining room set. Paul Moore was extremely helpful and provided excellent customer service. Would highly recommend.
Navin provided great service. He was very patient as I kept changing my mind about what I wanted and assisted me in finding the perfect kitchen table and chairs. Thank you Navin!
Excellent experience. Mohammed provided outstanding customer service and helped us find the perfect couch for our living room.
Navin was very patient with us while we shopped for a bedroom set. His knowledge of the different sets made our shopping experience very smooth.
Mohammad proved to be a godsend when my mom was selecting a full-sized bed for our grandma. His fluency in Persian not only facilitated communication but also made the entire process much smoother.
I would highly recommend Haleem Baktash to anyone looking for a reliable and skilled professional for their needs. His dedication to quality workmanship and exceptional customer service make him stand out in his field.
Very nice & friendly sales team. Dashawn was awesome & attentive. In & out within an hour or so. He was helpful with his ideas & suggestions for purchases that fit my style of decor & needs!
Very nice and helpful
Our 3rd significant purchase at this well-managed store. Mohammed was perfect, advising on features, enabling our best decisions and value. We are super excited for delivery in just two business days. We’ll be back here when it’s time to tackle the next room. Ask for Mohammed! Justin
Mohammad in the Central Park , Fredericksburg Va was great. He helped my husband and pick out the right recliner sofa for our family room.. He was the best .. Thank you
Very nice store and great customer service experience. James was very helpful and knowledgeable. He made the entire process very easy and answered all questions I had.
My experience was awesome the staff was really helpful and thanks to Mahamad was really helpful
Fre was fantastic!! Love her so much! Great costumer service!! Well done young lady!
Fre did a great job at helping me find new furniture fresh out of college.
Great service from Mr. Paul Moore
Excellent service/support from Mr. Paul Moore and the folk at Ashley. Second (large) purchase. Will be back!
Mohammad was fantastic! He was really helpful and understood what we needed for our living room. Thank you so much for your help, Mohammad!
Mohommade was great! Explained everything, very nice
Good place to get furniture
I went to Ashley furniture, full of a bit of anxiety regarding making the right choices for my single bed/bath apartment. I was met by the associate named, Shavon. Shavon looked at a couple of photos I showed her of my empty space, and took her time assisting me picking out pieces that complemented eachother. (Dining set, living set, tables). Afterward, she went over the price break down and made sure I knew and confirmed the price breakdown before she submitted the paperwork for my finance agreement. Shavon made a process that i was expecting to be a challenge, an experience that I enjoyed instead and I appreciate her! She didn't rush me, didn't push a sales agenda, but instead was empathetic and compassionate! Five stars for Shavon, at Ashley furniture in Fredericksburg!!!
Had a great experience at this store! Mr. Paul Moore was such a huge help. He helped me furnish my whole house. He was very patient ! Customer service was amazing from all staff. Highly recommend!
Paul was so extremely helpful. Very down to earth and knowledgable about products and options. He took away the stress and pressure from the experience. Definitely recommend Paul if you visit.
Mohammad was fantastic! Knowledgeable and helpful but gave us space. We’ll be back!
Service was great Navin is a great salesman
Shavon provided excellent customer service with her attention to detail and knowledge of the different finance options. Will surely purchase again from this location.
Fre was very helpful in getting my mother set up with a new living room set and a sleeper chair. Will definitely continue to give Ashley our business
Awesome experience. Fre was our sales associate and she was amazing
Paul was a pleasure to work with. Very help and very knowledgeable on the products in the store. 10 out of 10 I would do business with Ashlwy again because of Paul Moore.
Navin was wonderful! Give him a raise!
Cathy was so helpful! Loved the selection and how fast the process was to find what we needed
Shavon helped me order my new coffee table set. I originally called unsure if I should order online or in store. She was very kind on the phone and explained everything. After speaking with her I decided to come into the store to order. I knew what I wanted and she helped me all the way. I will definitely ask her again for our next purchase :)
Great service and advice was given. I will come back
James is the man
Shavon was absolutely amazing in helping us pick out our new additions to our home. She went above and beyond for us! Very happy!
Navin did an outstanding job meeting our desires.
Shavon provided excellent and friendly service. Great financing. No rushing or pressure. Answered all my questions. She was extremely helpful and personality plus. I felt like I had known her forever.
Navin was an amazing help with getting a new mattress. He was very patience and knowledgeable. Did not make us feel pressured into buying.
Navin was very patient in helping us with everything, very kind and made sure we had gotten the best deal highly recommended asking for him!!
Our salesman, Paul Moore, was awesome! He helped us find the perfect couch for us and our pets (scratch proof). He was very attentive without being pushy and took his time explaining financing options and protection plans. Highly recommend!
We came in looking for a new couch during the Memorial Day sale and Cathy helped us find exactly what would fit our needs. Would recommend to anyone looking to upgrade their furniture!
Ahmad was AMAZING! Very knowledgeable and he provided great options to help me find the perfect livingroom and bedroom set!
Dashawn Edwards - we were thoroughly impressed by the service that Dashawn provided. He was so knowledgeable, helpful, and patient. He talked and guided us through our decisions without making us feel pressured. He made sure we were secure and confident in our purchase. Thank you Dashawn for your excellent service.
Fre made the purchase super ease and stress free. She was very welcoming and assuring that she would take care of the delivery.
Fre was very helpful and made the process very simple.
I recently visited the Ashley Furniture store at the Fredericksburg Central Park location and had a fantastic experience. Kathy, my salesperson, was incredibly helpful, friendly, and knowledgeable. Her great customer service made the shopping process smooth and enjoyable. Additionally, every other associate I encountered at the store exhibited a welcoming attitude towards myself and other customers. The furniture options available were impressive, catering to various styles and preferences. I highly recommend anyone looking for furniture to shop here. The combination of excellent service and diverse furniture options makes this store a top choice.
Navin was a great salesperson. He explained everything clearly and helped us make an informed decision.
Posting on behalf of my mother who purchased a furniture set here. She was assisted by Mohammad who was super friendly and helpful as he guided her through the process and made everything seamless.
Great experience at Ashley's. Went in looking for a mattress and it was a quick and easy process. The associate, Navin, was both friendly and helpful.
Mohammed was patient, honest, courteous , and very friendly. He answered all our questions and even showed us some options we didn't know about. Mohammed really knew the inventory and specs. Quite frankly the best experience we've had shopping for furniture.
Shavon is a pleasure to work with! Pleasant and really listens to your preferences, likes and dislikes; presents options and makes suggestions. No aggressive or pushy sales tactics here. Shavon shows genuine interest in creating a positive, happy and confident purchasing experience for her customers.
Mr. Paul was a great help! Showed me different options & worked with me! Great salesperson
Asman is was amazing helping me to find the right furniture for my patio she was friendly and helpful she explained me and she also she helped me to understand and if i have questions that i didn’t understand she bump up to Haslim supervisor for me to understand everything im purchasing thanks you
Liars. Does not honor website specials. Very rude!!! Called and was told they do 0% for 72 months like the website states. Went there in person and was told they never said that. Do not buy from here.
Very good experience! Mohammad was the best helped us with everything. Answered all are questions. Made everything super easy.
Paul was a great help to me and my mother. Got her the table she really wanted, thank you!
Although I already knew what I wanted to purchase, my sales person and the rest of the staff were great to work with.
Paul was super helpful and a pleasure to work with. He found me a great couch, at a great price and it will be delivered in 2 days. Very happy with my experience.
Worked with Paul Moore. He is an excellent associate. He is well informed and made the buying process pain free!
Paul Moore was awesome! Super happy with my purchase.
Stephen was great. He informed me of all options and was very professional throughout the process. I will be returning
Shavon was great help with the choices I needed. Was very happy with her details and tips. Will shop here again!
Paul Moore is a very pleasant person to buy furniture from. I like shopping here.
Halim is the man, took his time with us showed us plenty of options and was definitely able to meet our requirements and budget! Highly recommend anyone looking for a new sofa speak with him!
Great customer service. Easy fast process. Mr Paul was amazing he was very knowledgeable. I will definitely be back.
I had a good experience, James was really helpful and I found the bed and mattress I wanted! Thanks. 10/10
While visiting Ashley Home Store in Fredericksburg,VA I had a very welcoming greeting by Ms. Shavon. Not only was she patient with me while I navigated through figuring out exactly what I wanted, she provided me with excellent customer service. Thank you Shavon !!
Mr Mohammed was very nice and profesional , he helped me with everything I’m very happy with my purchase
Great service, very professional staff Mohammad was friendly and helpful
Halim helped me pick out the perfect power assist recliner for my dad.
Really great experience and found a sofa I really liked. The sales person James was really great and he provided amazing customer service.
MOHAMMAD is a good worker in the store Ashley furniture he helped me when I need Excellent person Thank you
Fre was extremely helpful and informative, while assisting us today.
Paul Moore is an excellent salesman. Very helpful and knowledgeable! He is very professional and formally introduces himself and then lets you look and will check in with you as to not bug you while shopping. Also gives you all the details and makes sure you know the steps of what to do.
Paul was very nice and helpful.
I highly recommend visiting Ashley Furniture! The customer service is excellent! They have alot of options available. Our sales representative was Halim!! He did a excellent job answering all of our questions and helping me pick out everything. Thank you so much Halim for your help!!!!
Asmara took me all over the store showing me dining tables, recliners,sofas, & love seats. My husband has a bad back, so he sat in a lot of them. We decided of a set for our basement, but we're not able to finalize our sale. I went back into the store, & Shavon helped me find end tables, a side chair table, coffee table, and 3 lamps. The staff is knowledgeable, patient, & knows their stock. I also liked the large screen online catalog. I will be back soon to finish my selection to furnish my basement.
Sales associates were helpful, pretty knowledgeable and nice. Check out was ridiculous, out of at least 10 associates only 1 can check you out??? I was paying with a card no financing and I had to wait 20 minutes for 3 other customers to finish.
We had a great experience working with Mohammad, he was a huge help and very kind!!
Good service from Muhammad
Shavon greeted us as soon as we walked in and helped our family find a couch & swivel chair. We are exited to see it in our home.
Mohammad was great
Paul is a 10/10 guy and was very helpful. I had to come back the next day to find Paul to buy my furniture because he’s the best.
Paul did a really great job helping us today and helped my friend and I find a couch that we can use in our new apartment.
The representative was amazing to work with and she let me look around until I found what I was looking for. Thank you for working with me to find my new furniture!
Great sale experience. Prices reasonable.
Great experience with Halim
Came in looking for a Bedroom set for my son Cathy was professional and very knowledgeable and catered to my needs as to what I wanted. I will be back great prices as well
Fre awesome costumer service She understand my needs and what I want help me with the process and quick
Paul was very helpful in working with me to find a matching ottoman for a Ashley living room set purchased in 2019.
Paul Moore was very helpful. Excellent service!
Asma was extremely patient and helpful as we walked around the store many times while I decided. Very helpful but not pushy which I greatly appreciate. High recommend Ashley Fredericksburg and Asma.
Associate Halim Baktash was very helpful. He was knowledgeable, friendly and gave me time to ponder which mattress I wanted. Perhaps the best sales associate I have worked with in years!
We had a great experience this evening. Mohammad was the perfect associate for us - he introduced himself right away, pointed out areas of interest in the store matching what we were looking for, then he hung back just a bit (no high pressure sales). However, he was always readily available to answer questions. We found the perfect couch and next time we come in, we will look for Mohammad again!
We came in on Mother’s Day James introduced himself to us as we came in. He was extremely helpful in helping us find our furniture. He was extremely knowledgeable of the showroom taking right to the items and colors we were interested in and saving us a lot of time. He actually showed us things we didn’t think about also we like the concept so we purchased them as well. What a great guy friendly and well spoken it was a joy to work with him.
Halim was a great salesman great personality
Paul, Ahmad, and Cadence were INCREDIBLE to work with!
Great service
Fre was very helpful and kind. The store had plenty of options and was very clean and nicely set up.
Navin was excellent. He was patient and gave great service.
Great experience at the Ashley's furniture store in Fredericksburg (Central Park). Navin was patient and took his time making sure we were satisfied with our decision on purchasing an affordable sofa. I would recommend. This location has affordable options for good quality furniture.
Associate Dave at the Carl D Silver location store made it welcoming and fast visit. We found what we needed.
Paul Moore was very helpful. He went out of his way to help us. Thank you
Great experience, Shavon was very personable and helpful
Great working with Paul Moore!
Shavon helped us pick out a bedroom set that we love, we look forward to having it in our home
Halim, was incredibly helpful! I went shopping with my elderly father and he walked slow for us, answered all our questions and wasn’t pushy . He was a delight to work with! I absolutely recommend him! The store has many options to choose from with all different price ranges. Thank you Ashley Furniture for making our shopping experience a delight. We will be back again!
Shavon was soooo easy to work with and also got me an amazing financing plan that allowed me to buy more of what I needed. This is my 2nd time doing a large purchase at Ashley. I’ll be back in the future, I promise!
Paul Moore was fabulous! He was very knowledgeable & helpful with finding exactly what I needed for my home. His expertise partnered with his bubbly personality made for a fun shopping experience 😊 thanks Paul!
Dave was great, nice and easy transaction, thanks
We love Ashley furniture! Halim our agent was great. He was very thorough and answered all of our many questions. Thank you!
Shavon was excellent! Best furniture buying experience ever. She was very knowledgeable and patient. She listened to our needs and made the perfect suggestions. We left extremely satisfied and the quality and prices were excellent too!
Navin was very patient waiting for my decision. :) He was knowledgeable about the products I was looking for and worked to get the changes I asked for. I would recommend him.
Paul Moore was fabulous! Very knowledgeable and helpful in choosing our new furniture! We appreciate your help!
Just got a new Purple Mattress here. Had our sales person Dave do an amazing job. Straightforward and honest. You couldn't expect more from him, be sure to stop on and give him your business.
Halim was very knowledgeable of the products and gave great customer service!
Sharon was amazing! Knowledgeable, professional, friendly and a pleasure to work with. Made every easy and smooth.
Mohammad was top notch! Extremely professional and not pushy. Made us feel very comfortable while looking for furniture. Highly recommend dealing with him. We will be back! Thank you!
This review is for the excellent customer service of Steve, the Market Manager. He is a problem solver and customer oriented. He took the time to listen, ask questions and come up with solutions. Professional, courteous and customer oriented. Thank you Steve!
Purchased my couch from here and i have no regrets. Shavon was a great help. Her customer service was over the top! I never leave reviews but felt inclined to leave one her and her staff.
Paul Moore was a big help He wasn’t pushy just there when I needed him! Great experience
Asma was so patient with us with our process. Would come back for more purchases in future. GREAT JOB ASMA!!!!!
Ahmad and Naveen are amazing! We have never had a smoother time buying furniture, cant wait to be back!!
Paul was a great help. He walked us through the mattress buying process with great care and attention. He was very transparent with all the costs associated with the purchase, and made us feel like family.
Shavon was amazing and caring and helped me even with my personal emotional issues that follow me. Love the mattress and the time she took to help me get one
We worked with Mr. Paul Moore and he was very friendly, knowledgable and made us feel at ease while looking for and purchasing a sofa for our home. He gave us all the information we needed regarding color, dimensions, pricing etc to make an informed decision. He made my kids laugh and feel comfortable throughout the process. He provided great customer service and we will back in the future for to purchase more furniture.
Paul treated us so kindly.
Paul Moore helped us get our dining table! He was very helpful and knowledgeable. Will definitely ask for him if we decide to get more furniture in the future!
Neil was wonderful to work with! His customer service is top notch. I've been searching for the perfect sectional for almost a year. Each time I walked into Ashley or the outlet he was welcoming and helpful. I finally settled on a set.
Eddie was fun to shop with. He was very honest and supportive with the purchase of our bed and dinning room table.
Halim was great and very helpful. Provided all the details and options as well as promoted additional items that could meet our needs. Thanks, Halim!
Asam helped me so much today! I truly appreciate her knowledge and expertise! I will be making a decision soon!
Shevon was great! No sales pressure let us browse and was easy to work with once we found something we liked.
Shavon in fredericksburg va. Was awesome . Thanks for all your help.
Neil (Rooster) was super awesome! The orange glasses just drew us in! He sold us a couch! The whole process was truly amazing. If you need to stock the Arc…bypass Noah and go straight to Neil! He is the man!
Neil was great, goes by rooster and killed it! Sold us a super comfy couch
Eddie helped us out at the grand reopening event. He was very helpful and nice!
Great people are recommended wholeheartedly
James was very knowledgeable, he helped my find just what I was for ... very positive experience.
Asma’s customer service was exceptional. Our experience at the Fredericksburg location was very pleasant.
Great experience. Paul Moore was a great help and had the utmost patience dealing with us. Enjoyed spending time with him. Great place to shop and everyone very accommodating. I am sure we will be back.
Halim was very polite and helpful.
Helped me with my purchase of the perfect 2 pillows! Sleep is important ! Invest in yourself ! Shavon was great
Halim was great!!!!
Asma was great
My husband and I came in looking to get a larger bed and Halim set us up with a much nicer mattress and frame in our price range! So grateful to have someone assist us who has little kids and knew exactly what we are looking for and really needed! Thanks Halim!
Very happy with the professionalism and customer service recieved. I will definitely be back to buy more stuff.
Experience was pleasant! Easy financing and a great sofa! We are excited for the delivery!
Hakim is the man to talk to. Nice, helpful, and courteous!
Shavon is great! Super helpful and friendly! She assisted us with finding end tables for our living room! She's just what you look for in a furniture associate - present when needed but not stalkerish. Great customer service!
Our experience in the store was great. Paul Moore helped us find the sectional we were looking for and also helped us find a new mattress. Overall his assistance and customer care was amazing.
Thank you to Steve for helping my husband and I find a sectional to our liking. One within the price range we wanted to stick to. Also , big shout out to Shavon who helped explain the financing & our options. Appreciate the transparency at this location. Definitely would recommend this store to anyone looking to furnish their new or current home.
Want to thank Navin and Halim for great service. I reached out to Navin and come to find out he was responding to my text on his day off. When I told him I wanted to finalize a purchase since I would be in the area, he quickly reach out to Halim to help me out. Halim helped me right away once I arrived and got my sectional ordered. The best part is that it looks like I'll get my items sooner than expected.
Navin was a great host! We found what we were looking for, he assisted us through all our questions and our experience was quick and seamless! We left with a new dining room set and best of all, my wife was happy!
Paul Moore was great. He made sure me and my husband was comfortable with our purchase. He moved furniture around to show the versatility of the furniture. He had great conversation and made us laugh. This was our first time at Ashley’s and he made our experience great!!!!
Navin was very helpful.
Navin was very polite knowledgeable and supportive.
Very nice store. Paul Moore was professional, helpful, and overall fantastic! Totally recommend!
Halim B was a great salesman was nice and got me everything I needed
Great experience all around. Mohammad was very helpful and patient as I changed my mind on what to get (so many options!).
Very helpful and charismatic
Navin was a great sales agent. Thanks Ashley for having such great sales agents! This was my first time shopping here and I liked it.
Great service and guest experience
Navin was WONDERFUL and very patient with us. And we were able to find an option that delivered super quickly.
Very pleasant experience. The staff was very energetic and engaging, but at the same time not overbearing and pressuring. They answered every question I had and help narrow my search for furniture down. They were very relatable, and friendly, and I look forward to doing business with them again. Look for Steven and Eddie they’ll do you right.
We had the best experience shopping for couches at the Outlet Ashley Homestore! Stephen and Eddie were especially helpful in our search. They listened to what we wanted and offered very helpful suggestions, including features that we had never heard of but ended up loving. The prices are also very reasonable. Would definitely recommend visiting and ask for Stephen or Eddie to help you out!
Shavon was amazing! She helped us find exactly what we wanted and worked with our requests. Such a great experience!
Paul Moore was the best salesperson I have experienced
Mohamed was a pleasure to work with. He should me the bedroom set and dining room set I wanted for my apartment. Great experience here at Ashley. I. Will be back for an additional bedroom set for my granddaughter.
If you need furniture, ask for Paul at the Fredericksburg, VA store. Very knowledgeable, patient, and personable. I’m happy with our selection, thanks to Paul!
Mohammad was extremely helpful with my purchase. Shopping for bedroom furniture was a breeze thanks to the great service.
Hilam was wonderful. He showed me all optuons and took his time with me. I never felt rushed and felt informed about my purchase, down to delivery. Thank you Halim.
Navin was amazing, he allowed us to walk around and gave us space to make our decisions while always being around for any questions. We will definitely come see him again!
What an awesome experience.
Mohammed was very helpful and answered all of our questions. Definitely will come back for my family's furniture needs.
Fre is an amazing asset to Ashley. I drove down from Northen VA only because my mother explained how amazing she is. Highly suggest her advice.
Had a wonderful shopping.experience .with Shavon. She was friendly and very detailed in explaining the furniture.
Fre was amazing to work with. Very kind and professional. She even price matched with the online prices to get me the best deal!
Great experience today with Fre. She listened to my needs and showed me several options. She made suggestions but didn’t push me towards any particular choice. I came in with an idea of what I wanted based on my online search. But I’m so happy I came into the store because you cannot feel the quality or comfort from pictures. I chose a different set than the one I saw online based on the comfort and feel of the material I experienced in store. Thanks for your help Fre.
James (Fredericksburg, VA) did an amazing job.. kudos to you..
My husband and I recently visited your store to browse dining sets. We were fortunate to be assisted by a friendly and professional employee named Mohammad. He was incredibly helpful in answering our questions and guiding us through the different options available. We love our new dining set. Thank you!!!
Mohammad at the Ashley store is an exceptional sales guy who goes above and beyond to assist customers. His friendly demeanor and extensive product knowledge make the shopping experience enjoyable and informative. Mohammad takes the time to understand customers' needs and offers personalized recommendations. His professionalism and dedication make him an invaluable asset to the store. Highly recommended for anyone seeking a seamless furniture shopping experience.
Mohammad was very helpful and gave up lots of good options and the best deal in picking a mattress!
When I walked in the Ashley store 1 person I saw was Shavon with a heart smile greeting and welcoming us very elegant store and furniture I was satisfied with the service and the furniture
Halim Baktash did a great job helping me pick out what needed and sped up the delivery to make sure I got my bed in time. Highly recommend
Got assistance from Halim while we were looking at a new king bedroom set for our home. The team was great at helping us understand some higher end choices we could upgrade to down the line while still respecting the price range we were interested in at the moment and helped us get a price that worked for our budget as a growing family.
Paul was extremely professional and answered all of my questions during my wife and I's browsing period. I got his schedule for the week and made sure to come see him personally to purchase the sectional we decided on. I have his number stored and will be seeing him directly for my future furniture purchases.
Shavon was wonderful and such a great help! Easy to talk to. Any time I come back I'll go straight to her!
Paul Moore was helpful and knowledgeable. He helped me find exactly what I was looking for.
Halim was great, he helped us through every step of the way. We are all very appreciative, and cannot wait to use our new furniture!
Muhammad was a great help and very friendly
Mohammad helped us pick a fantastic first couch!
Halim was amazing!! He was so friendly and welcoming. Excellent customer service!! Go see him, you will not be disappointed.
Shavon was wonderful. She took care of us while purchasing my son’s bedroom furniture. Very knowledgeable and friendly.
service is A1. Fre was great i would definitely recommend
I had a great shopping experience with Fre. She allowed us to do a little shopping alone and then joined back in to help finalize our choices. Thanks
Love Navin he was very helpful and able to accommodate all our wishes.
Ahmad and Mohammad took great care of us, provided a seamless experience for purchasing our mattress.
Mohammad did and awesome job with everything we needed.
James was super helpful and friendly - we got exactly what we wanted.
Very friendly everything was on sale didn't have to wait long at all .I always shop there.
Great experience
I purchased some high chairs from Ashley. I was assisted by Paul. He is very knowledgeable and knew exactly what I needed. Thank you , Paul!
My husband and I walked into the Fredericksburg location needing multiple pieces for our home. Shavon was extremely helpful and attentive to what we were looking for and what best fit our needs. She also gave me her honest opinion on a couple pieces when asked for her advice. We would definitely recommend her to family and friends and look forward to working with her again!
I had a great experience with Dave, our sales person he was real knowledgeable and was no pressure Selling the furniture looks great thanks for our overall experience
Paul M., the salesman that helped us, was very knowledgeable, competent, and friendly. He was very patient and attentive, showing us several options of what we described we were looking for and gave us time alone to discuss options. He was not pushy in any way. He thoroughly answered all of our questions. A true pleasure to work with.
Shavon was great to work with. She was not overly pushy and helped us complete our purchase with ease.
Good collection
Excellent service! Thank you
This is in reference to associate Fre. Deemed to be of great character and helpfulness during our visit to Ashley Fredericksburg. Please recognize her as a pleasant and valuable asset to your organization.
I recently had the pleasure of shopping at the furniture store and I couldn't be happier with my experience, all thanks to the amazing girl Shavon who assisted me. She was incredibly knowledgeable about the products and helped me find the perfect bed set for my son. Her friendly demeanor and patience made the entire process enjoyable. The quality of the furniture is outstanding, and the variety of options available ensured I found exactly what I was looking for. I highly recommend this store to anyone in need of high-quality furniture and exceptional customer service. Five stars all the way!
Paul Moore is an amazing guy and salesman! Didn't hassle us nor attempt to upsell us. If you need good furniture from a friendly guy, come over and ask for Paul (just look for the guy that looks like Morgan Freeman 😉)!!
Halim provided Awesome A+customer service from the time I walked in the store . I am 💯 satisfied with my purchase of bedding and living room furniture for my new home.
Fre was great, very helpful
Shavon was very knowledgeable, courteous and got us a great deal. I appreciate that she was more concerned with our needs versus pressuring us into a sale. Great experience!
James the salesperson customer service was amazing
The representatives were very helpful amd easy to work with. The selections in store were diverse and they had just what we were looking for. Fantastic and efficient service.
Mohammad was very helpful and got us the best pricing with fast delivery!
Bought my couches at Ashley’s with Mohammad and was very attentive. I love my new furniture!
Fre and the manager were so friendly and helpful!
Shavon was my associate who provided an excellent experience. She was attentive, personable and a pleasure to work with. Ask for her when you visit Ashely you won’t be disappointed.
Purchased a couch on February 16th 2024 for 2560.78 ,Catherine King was my sales associate i was told by her it would show up about the 29th of march. It is now the 13th of march and i have heard nothing from anyone no calls texts or emails to any of the contact information they were given. I decided to call customer service to see if i could get a update and they told me it had shifted to the second week of April, so i decided to call the store and ask and they told me it looks like its going to be here the end of April, i was not informed of any of these changes at all, it also seems the stores and customer service aren’t even on the same page. Being in the military this is unacceptable i have to transfer duty stations soon lets hope my furniture comes before then. BBB complaint has been filed Edit: after filing my complaints and this review they called and said maybe itll be delivered this weekend and if not it will be here by the 22nd, will further update review upon delivery Edit two: the couch actually showed up on time, but i should not have had to go to the measures i did to get a straight answer, highly encourage people to go to literally any other furnitustore
We had the pleasure of being helped by Shavon. She greeted us at the door and allowed us to look around without being overbearing or pushy. She was extremely patient with all of our questions. She was knowledgeable and a joy to work with. I would return because of her service.
I was very pleased with my experience with Ashley Store. Fre helped me figure everything out. I haven't received my items or experienced set up but so far things have been very smooth.
Halim was very helpful and patient. We went over several bed furnitures sets and went over differenr options.. when we made the decision he was also helpful looking for the best deal and offer.. We recommend him 120% ..thank you!!
Mohammad and Ahmed were so helpful! They made the process of buying our mattress super easy and seamless. Would definitely recommend working with them!
Shavon was amazing to work with and very patient! We’ve been coming to Ashley for years and will continue to come! Highly recommend working with Shavon!
Mohammed was very informative and attentive as soon as I walked through the door and let me know all of the details and his advice in purchasing the furniture that I needed
Rashadeen was very helpful and patient! He also gave me lots of information about my purchase and warranty. He gave me all the sale information when I arrived and I would 100% recommend to a friend!
Mohammad was very helpful and understanding with our needs/wants and was very professional
Shavon was very knowledgeable about her products and was so friendly
Navin was awesome. He was able to answer all of my questions very professionally and knowledgeable.
Great Customer service from Shevon. She was extremely helpful, patient instrumental in helping me make a decision on so many options.
Halim was very professional. I enjoyed being able to shop and not feel pressured to buy anything
We purchased our bedroom set from Navin at Ashley. He answered all of our questions and gave us a good price.
Shavon was a pleasure to deal with. Great customer service. Recommended!
Mohammad was very helpfully while we shopped for furniture. He did not hound us to make a decision, he gave us space and time to pick what we wanted while still being available to help us make choices. Would definitely recommend working with him.
Mohammad was very helpful. Thoroughly explained everything and gave us space to discuss our options in privet. He wasn’t pushy and would definitely work with him again!
Fre was very nice and helpful through the whole process
Rashadeen was great to work with and made my buying experience easy. Highly recommended.
Shavon, thank you for assisting me today. You were amazing and very patient. Thanks for a great buy.
Was hesitant about going back to Ashley after a previous experience but Fre made our visit worth while. She greeted us as we entered and didn’t hound us while we were looking throughout the store. She was pleasant and helpful and gave the right answers. She didn’t force us to get more even though we were approved for more. Very professional.
Shavon was very efficient and assisted me with all of my needs. She’s a great sales person. Thank you so much.
Shavon was excellent. She was very helpful and patient with assisting me. She has great customer service skills.
Thank you so much, Mr. Navin!
Halim was super helpful and knowledgeable. He had a great handle on what was on the floor to view as well as what was for sale generally. All that and he was extremely friendly as well.
In, found what we liked, did paperwork (full living room set) and were out the door in 45 minutes. Navin was a big help.
Mohammad was a great salesman
Fre was fantastic she was the perfect sales person for us today and future. A perfect diamond in the ruff
I’m so impressed about Fre customer service. She did really good .
We love Ashley Home store and their sales lady Fre was fantastic to work with, she was very knowledgeable and patient wanting to understand our needs and wants, and found us the perfect recliner and power reclining sofa and matching table as well all at zero percent financing! We couldn’t be happier and could not recommend Fre more heartily!! They have an awesome selection too. Ask for her when you visit and you’ll be pleased you did!!
Be sure to have your salesperson (who is also making tons of commission on your order) nail down your delivery/arrival dates! Our salesperson (CK2) at this location was very certain we would be receiving our item within 4-6 weeks but we have reached the 6 week mark and won't be receiving our item for another 6 weeks! And OF COURSE they do not offer a refund, how silly! It's very unfortunate that the morals weren't higher in this saleswoman and this company. What a bummer.
Great and friendly service . Paul was extremely helpful and and was able to answer all my questions!
Rashadeen was a great sales person letting my kids and I meander on our own allowing us to take the time I needed to make our decision, checking in only once to make sure we didn't have questions. Once we made our decision he was very professional, knowledgeable, and efficient to complete our order.
Halim was great! He acknoledge U.S. and remembered us from a previos purchase montes ago. He was very helpful, friendly, and knowledgable. Definetly will be Back for future purchases.
James! At the Fredericksburg Ashley store was veryyyy helpful and attentive. He made sure to answer all of our questions, laugh at our jokes and gave us time to think about our decision. We will be back for more!
Sells person Mohamed very helpful and friendly made a sale on bedroom set
Ms. Shavon set us up with AMAZING service. Would recommend anyone to stop in and check it out, never know what you might leave with
Paul Moore needs a raise. The man is so welcoming, patient, gentle and friendly. I love my purchase too
Mr. Navin was amazing! Had lots of fun shopping and the deals were great!
Paul Moore helped us out, great personality easy to work with.
Paul was such a professional. He welcomed us right away, took time to listen to what we were looking for. Very informative. He took time to answer our questions as well. If and when we ever come back for new furnishings we will for sure ask for Paul! Great asset to Ashley Furniture Store! Thanks so much!
Navi was amazing Paul assisted me with purchasing my bedroom set he was absolutely amazing
Rasheed did a great job explaining about sales, and made purchasing my new couch
We had a great experience with Mohammed at Ashley Furniture in Fredericksburg Central Park. He was very helpful and knowledgeable. Went above and beyond to meet our needs. Thank you.
We loved our experience at Ashley… Mohammad was extremely helpful the whole time! We bought a gorgeous sectional at a great price. Everything was 30% off!
No pressure environment with a smooth and easy transaction. Shavon answered all of my questions and was a joy to work with! I will definitely be back and I will definitely recommend this store to others.
Great price and quality! Mohammed was very professional and accommodating.
Just bought a couch here, and Navin was very helpful! The process was really easy, and he tailored everything to our needs!
Fre was wonderful in showing the floor without being intrusive. Ashley had a great collection. Very good
Such a great experience! We called before coming and had amazing service over the phone. We were encouraged to come in and meet with Shavon, and she was ready for us when we arrived and was incredibly helpful. Her knowledge of the stock was very impressive. Mr. Paul could not have been nicer or more welcoming. We found the perfect thing and are now happy Ashley customers!
Fre was very knowledgeable and helpful with our purchase of our sectional.
Shavon was so sweet and helpful throughout the whole process 10/10 recommend and her colorful glasses were everything
We have always purchased our furniture from Ashley Furniture and have never been disappointed. Today is no exception….we came in search of living room furniture and Fre, our salesperson went above and beyond to make certain we were completely satisfied and received the best deal. We wouldn’t buy anywhere else!
Mohammad provided professional and courteous service.
We had a great experience working with Paul Moore. He was friendly and very knowledgeable of the furniture we liked. I will definitely return to shop here with him!
Mohammad was our salesman and he was absolutely great! He showed us several options for bedroom sets and answered all of our questions. Even when we changed our minds last minute, he was patient and did not rush us. We had a great experience with Mohammad!
Salute to Shavon making my experience obtaining furniture at Ashley a painful and fun experience. If you find yourself and in Fredericksburg VA and need new furniture I highly recommend speaking with Shavon.
Shavon was EXCELLENT!! She spent extra time helping us all (I mean the whole family) find the mattress and pillows that were best for each person! Worth the time to stop in and save your future from sleep injuries. Also excellent team very courteous.
Shavon really helped me with finding a mattress that suited me and was super friendly!
My experience was great! I was able to take my time and find a new mattress at my own pace. Navin was very helpful and informative throughout the whole process. 10/10 !
I came in with my boyfriend to find a new bed and Navin was very helpful throughout the whole process! We were able to find the perfect bed and pillows. I definitely recommend this store if you’re looking for a mattress, the customer service is amazing along with the store.
Shavon was really helpful to find a couch I liked.
A warmly welcome with a lovely smile from FRE on my visit. She assisted in all areas of concern. Such a positive attitude of an employee.
Rashadeen was so helpful and incredibly patient with us as we evaluated all the options and talked it out. Professional, kind, knowledgeable, not pushy at all. Highly recommend asking for Rashadeen for his warm hospitality and easygoing personality!
Rashadeen was incredibly helpful and friendly, making our dining room and bedroom furniture upgrade easy! Highly recommend you ask for him!
Halim was extremely helpful in helping me make a decision on my bedroom furniture today. He Was a pleasure to work with. Will definitely be back to purchase more furniture In the future thank you! Elizabeth Blanchard
Navin was a pleasure to work with. He was so patient and made sure we seen all of our options.
Navin was a great salesman, a big help, and he was just very patient. He made sure we didn’t miss any of the different options. He was just very helpful in general.
We just bought our second couch here at Ashley. Customer service is great, and we are happy with our purchase. Fre was our saleswoman, and she was very friendly, knowledgeable, and attentive!
Stephen was very helpful, very knowledgeable and kind. Would definitely recommend Ashley's!
I recently had the pleasure of working with Paul Moore at Ashley’s Furniture and I must say, his charisma and expertise truly made my furniture shopping experience exceptional. From the moment I walked into the store, Paul Moore greeted me with a warm smile and genuine enthusiasm. His charismatic personality immediately put me at ease and made me feel comfortable discussing my furniture needs. Not only did Paul Moore listen attentively to my preferences and budget constraints, but he also went above and beyond to provide me with valuable insights and recommendations. His knowledge of the furniture products and design trends was impressive, and I felt confident in his guidance throughout the selection process. What truly stood out to me was Paul Moore's ability to create a personalized shopping experience. He took the time to understand my style preferences and offered tailored suggestions that perfectly matched my taste. His attention to detail and commitment to customer satisfaction were truly commendable. Thanks to Paul Moores charisma and professionalism, I was able to find the perfect furniture pieces for my home without any stress or pressure. I highly recommend Paul Moore to anyone in search of a dedicated and personable furniture salesman who goes above and beyond to ensure customer satisfaction. Overall, my experience with Paul Moore at Ashley’s Furniture Fredericksburg was outstanding, and I will definitely be returning for future furniture purchases. Thank you, Paul Moore, for your exceptional service and for making my furniture shopping experience a memorable one. Sincerely, [Your Name]
James is a very friendly and helpful salesman. 10/10 stars!
Paul Moore is an amazing salesman! Got everything I needed!
Great man Paul Moore is helpful person
Had an excellent experience searching for the furniture we needed. Fre was a great associate who helped us with all of our needs.
Ask for Mohammad! He was EXTREMELY helpful, knowledgeable and helped me find my perfect sofa! Thank you Ashley and thank you even more Mohammad!
Mohammad did a great job helping us out. 5 stars all around
I went to Ashley Furniture to purchase a mattress and Navin was super helpful. Great experience!
Cathy was a great help! I knew what I was looking for she assisted in the processing.
Great buying experience at Ashley furniture! It started with a dining set and culminated with us upgrading our mattress and adding an office furniture set. None of this would have been possible without Navin and Halim going over the products and giving us all our payment/financing options. They made sure we understood the difference between the plans allowing us to save the most money possible. Highly recommend! Ask for Navin or Halim and they will take care of you!
Cathy greeted us at the door and helped us find what we were looking for swiftly with out being pushy - she answered all of our questions and promptly processed our purchase - a true professional
Cathy was really nice, helpful, and patient with us at our visit!
Navin is professional and very patient! He’s a great asset to Ashley Furniture company.
Shopping for guest room mattress/furniture today. I only had a general idea of what I was looking for. My salesperson, Halim B. was the subject matter expert for the mattress features, capabilities, and recommendations for the furniture. He endured all of my questions and greatly improved my shopping experience! I highly recommend Ashley Furniture for your next furniture purchase. Ask for Halim!
Shavon greeted us as we entered the store and let us know about current sales and gave us time to look around before checking on us. She showed up just in time to guide us to what ultimately was a perfect fit for us. Shavon has a great personality, knowledgeable, accommodating, and never pushy. We picked out a couch, loveseat, and recliner in gray. She even helped us pick out new pillows! Thank you, Shavon!
Mr. Paul was gave excellent Customer Service.
Great experience with Navin on buying furniture for our new home. He is friendly and professional. Thanks Navin - we appreciate you!
We visited Ashley Furniture Store in Central Park today looking for livingroom furtiture. Halim met us at the door and immediately put us at ease asking what we were looking for and directed to areas that he thought would meet our needs. He then let us explore the store without following us around. He would check in periodically. Once we narrowed down our options, Halim went out of his way to ensure we had the best information to make a final decision. No pressure sale, which we very much appreciated. Paperwork and financing went quickly. This was a great shopping experience and would highly recommend Halim and Ashley in Central Park, Va if you're in the market for new furniture.
Another great purchase and customer service experience. Thanks Mohammad!
We have been in the market for new couches for a while. We finally had a family agreement on the Lavenhorne set from Ashley. Although we decided on the set, we weren't quite ready to pull the purchase trigger. With the President's Day sale this weekend, we stopped in Saturday to see how the prices compared to online. Personally, I dread in-person shopping and will buy online whenever possible. Our decision to buy in person today was 100% because of Shavon. Instead of the typical sales pitch, her first words were "I'm not sure if you were greeted at the door, but I just wanted to say hello and welcome." Treat people how you want to be treated and she did just that! The sales process was quick and easy and we will definitely go back to her when it's time to update and upgrade the next piece! Go see Shavon at the Central Park store!!!
Shavon was amazing as always. We always go to her with all our furniture purchasing.
Fantastic experience shopping today. I came in thinking I wouldn’t find anything and Mr. Paul Moore was so patient with my husband and I as we picked out our new bedroom set and mattress.
Very helpful salesman, Navin. We enjoyed shopping for new furniture for our new farmhouse. Would highly recommend shopping here.
Shavon was outstanding! Been shopping all weekend to furnish a new apartment here. She was professional, helpful and patient. She is knowledgeable of the products and an asset to Ashley!! Thank you!! We will be back!!
Rashadeen was wonderful to work with and super patient during the process. Make the process seamless!
The associate Mrs. Fre has been very helpful, friendly and informative. I am very much impressive of her customer services and recommend others to avail her services. Rahi Ihsanullah
Mr. Mohammed was nice and helpful man
Shavon was excellent to work with. She was so patient and very knowledgeable. We will definitely be back to purchase more furniture from her. After months of looking we finally found our couch and got a mattress while we were there. Can’t wait to get our furniture in our home.
Navin was very helpful in finding the size, fabric and colors we needed for our living room furniture. He made a complex situation manageable.
We were help by Mrs. Shavon. She was very knowledgeable and patient. no pressure, Great experience!!!
Paul was very Helpful finding us the perfect Sofa for our place. His professional manner and great personality made it a wonderful experience! Highly recommend Ashley furniture of Fredericksburg
I worked with Dave at Ashley furniture store in Fredericksburg. When I tell you he made shopping easy... he was very professional and I recommend Dave to anyone looking for furniture.
I got some great help from Mohammed today! He was patient and answered all my questions about the dresser I purchased!
James was super helpful and very informative. Great experience.
Mohamed was very professional and helpful. Definitely recommend Ashley of Fredericksburg VA.
Awesome and proficient service! Navin was extremely helpful, and we will definitely be back.
Paul was great. Answered all my questions!
Mohammad provided us with excellent service on both of our purchase visits to Ashley Furniture. He went above and beyond to help us furnish our new home!
They work really head to help me in any way they could.
Navin took care of us from start to finish. Highly recommend!
Excellent price - excellent service
It was good got helped by Mohamed was very helpful
Fantastic and fast experience. Staff were beyond helpful and knowledgeable.
Shabon was amazing! She was friendly and super helpful!! Thank you!!!!
Halim was fantastic, knew all the products and helped me match all the colors and sizes, and was very fun and patient.
Navin was super helpful and found us exactly what we were looking for.
We had Fre showing us around and helping us pick out our sofas! Very nice, patient and funny! our family found the perfect furniture for our home and had amazing prices! 😊😊
Fre was the most helpful associate - very knowledgeable and friendly!
Fre and Ahmad are good people who worked with us and our budget and gave us multiple solutions to get what we wanted comfortably.
I loved being at the Ashley store, they have beautiful furniture amazing employees, and a nice organization around the store. The employees are great they help finding the furniture your looking for and give you awesome prices that could fit your budget. The sales person cathy, a very kind lady and a huge help.
Navin has good customer service skills.
Our experience with Ashley Furniture and our sales rep Mohammad was good.
Mr.Paul was a joy to work with. He was patient, personable, and friendly. He made our shopping experience fun and enjoyable. I will absolutely come back and ask for him.
Shavon was the best! She was very helpful. I’ve been looking at the same sectional for months and when I finally came back to the store to purchase, she remembered me. She helped pick out a carpet to go with the sectional and I really appreciated all her help.. I will definitely ask for Shavon when I need something else!
Mohammad was excellent. He was not pushy. He gave us time to make our selection and explained everything to us with clarity and pleasure. Great sales person! Thank you Mohammad, good job!! 👍
Beautiful place, clean and well displayed.
Shavon was a rockstar! I knew what I wanted and she knocked it out of the park. Quick and thorough too!
Shavon was great, helpful without being pushy! Great service and what a deal on my new sofa!!
Great Experience
Go see Navin. Not pushy at all! Told us to enjoy our shopping which made it less stressful since he didn’t follow us around. Helped us purchases our new couch when we were ready to discuss what we wanted. Definitely go in and see Navin! Represents Ashley Furniture so well!
Navin was really helpful with helping my husband and I find the perfect entertainment center for our first home!
Rashadeem was fantastic BOTH times we worked with him. He was phenomenal!
She (Shavon) was very patient and allowed us to look without being right on top of us. When we had questions she was very helpful. She was so pleasant as well.
Paul Moore did the best helping us out, little bit of a wait time but it was a busy day! Definitely recommend asking for Paul when you get there. Thanks Paul.
Thank you, Mohammad! Very personable and patient. Ashley does need to revamp the return policy. Once ordered (not yet delivered), you can only have a store credit on a return, no money back.
Navan, our sales rep, was wonderful. Listened to what are needs were without being pushy. We walked out with a couch and desk we really liked. Thank you for making our shopping trip oth successful and stress free.
Purchased a living room set and a desk. Navin was excellent. He's knowledgeable, pleasant...and not pushy. Great experience.
Shavon was amazing! Excellent customer service and listened to our needs and was very efficient!
Paul Moore was very helpful and patience thank you
We had a great experience at Ashley Furniture today. Paul Moore was extremely helpful and friendly throughout the whole process!
Mohamed was very helpful! Monty W
Halim baktash was the man. Super helpful and treated me very well. Thanks to Steve and the whole Ashley team!
Halim Such a great person and salesperson, someone I trust is hard to find
Good service. Very professional and decent prices, James did a good job . Highly recommended
Halim was extremely helpful in every respect.
Worst customer service I have experienced in a long time. The only reason this review is getting 2 stars is because even though they ordered the wrong piece the sectional is rather comfortable. The manager could care less for the inconvenience they have caused us. There used to be a time when fighting for customers to return for future purchases was a thing. I'm certainly understanding to mistakes happen but at least make it right and you will have a customer for life. Well not only did they order the wrong part for my sectional. It's now going on 2 months since I ordered my entertainment unit and still have not recieved that. Generally if a customer makes a purchase and that purchase is delayed a month the decent thing would be to make a call to the customer to notify them of the expected date change. Not here... they just wait till the customer comes into the store to find out about the delay. Then offer you the opportunity to come pick it up when it comes in when that was not the deal on the day of purchase. Well Ashley, you got me this time but you won't next. And if I can help it I will let everyone know so you don't get them either. My next furniture purchase will be ANY place but here! I reccomend you do the same! Once they get your money they don't care.
Phone is the er answered. Tried chat and didn’t get anyone either. Sales lost
Mohammad was great! We came in right before close and he got us in and out in no time with no problems. Definitely was worth it!
Halim was great help. See Halim
This was a great visit, Halim was very helpful and friendly!
Halim was an excellent sale associate. He was honest, fair, and kept our needs and interests in the forefront. Ask for him by name!
Shavon did an excellent job, was very knowledgeable and was not pushy in any way. She answered all our questions and we purchased today solely because of her. She was top notch!!
Excellent service, great advice and so helpful in planning my new house!! - Associate that helped me was Halim
Outstanding service by Shavon. She made us feel welcomed and provided valuable information, , courteous, and professional service. We felt very comfortable with her. Shavon listened carefully to our needs and showed us the furniture that suited our needs. Undoubtedly one of the best salespersons we have ever encountered.
Easiest furniture shopping experience EVER! Stephen was completely amazing from start to finish!!! Thank you 😁
Shavon Ampey was awesome, very helpful, and professional in finding exactly what I wanted over the phone. She got me a great price and was able to setup delivery to my front door in only 2 days.
Go See Paul- he was amazing. Took care of us. We purchased a sectional and delivery was 2 weeks. Easy peazy.
Very knowledgeable staff, James helped us find our perfect pet friendly match
My experience coming into the store was extremely pleasant. Paul Moore help me pick out a sofa and additional furniture. I appreciate his candor and his kindness. Mimi, enjoy Ashley HomeStore a little more.
Excellent service as I've received previously from Shavon at the Fredericksburg location!
James was amazing.....we walked in wanting a new bedframe because our matress holder portion of our frame is broken. We instead purchased a new matress with adjustible frame that will address numerous health concerns. Thank you for the time you spent with us.
We came in for a specific purpose and Mohammed was very informative and helpful. He made recommendations and checked on everything we had questions about. We didn’t feel any pressure to purchase, but purchased two pieces.
Mohammad was very professional and friendly.
When we first walked in we only planned to browse but thanks to the help of Fee, a floor sells women, we were able to find a brand new couch that our family will love. She also waited for us because to come back later in the day even though she got off early. Really appreciate her patience!
We went to Ashly furniture store to buy a chair. We found a good one. We were helped by Shavon, she was very helpful and friendly. The manager asked us about a bed, did we need one. Shavon helped us find the perfect bed and was able to give us some discounts. We are very satisfied with the whole experience, everyone was so helpful and friendly. We are very satisfied with with the whole experience.😁
Mohammad serviced us and did an excellent job.
Shavon was so sweet and knowledgeable. She made this purchase a great experience.
Mohammad is friendly and very professional. Thank you for your assistance
Navin was amazing! He helped us customize our couch and walked us through each step making it such an easy smooth process. Cannot wait to get our couch in!
Shavon was very helpful today. She greeted me upon entrance then patiently allowed me to browse independently. She came over at just the right to ask if I needed any additional assistance.
After the sale is closed in Frederiksberg, no one cares - no invoice is sent, no calls are answered for two days, and no customer calls.
Cathy was very attentive and helpful!
Mohammad and Navin provided great service.
Mohammad & Navin were very friendly and helpful for me when I was pursuing furniture from the store. Very professional and customer oriented.
They were friendly and helping more, both Navin and Mohammad.
This is worst store from Ashley. Ashley should do something to fix their customer service that by far is so broken, unprofessional, unethical and the worst, specially from their Manager Ahmad. I bought a bench over the phone and was told that there was one available in the warehouse that I can go and pick it up next day. I went to pick it up at Fredericksburg ware house and the receptionist told me that they didn’t have it. She was kind to tell me where was one available and she confirm with the store. I called to Central Park store and they called again to confirm that there was one and at central park told me that it was brand new. So I drove almost 2 hrs to the other location to pick it up and when I get there it was a display model. I got disappointed because I was told by Central Park store it was new. I called back to central park to get a solution and the RUDE manager told me that he can’t do anything at the moment and ask for a solution and he told me in a rude tone that I don’t have to tell him how to do his job and he won’t give me a solution, I asked for his name, which he told me his name and ask for his last name and he told me that he won’t give me last name. I asked again for a solution and his response was that he won’t give me one and hang up on me. All of this happened while I was at the other location in Richmond. The manager at Richmond location take care of our problem and came in with a solution even tho it wasn't on his place to do that. It only took him 5 mins to fix the problem. Manager Ahmad is in a wrong position because he doesn’t know what customer service is, he is rude person and unapologetic. He doesn’t care and is an arrogant person, unprofessional and unethical. Is a shame that Ashley as corporate support that type of behavior been an amazing company. Never again will buy from that store, I prefer to drive 2 hrs just to go to the Richmond store where they value us as customer and they know how to deliver an amazing customer service. If I was having the option, I will not give to Central Park no even a star. They are the WORST!!! So be aware before going over there.
Mr. Halim helped us to purchased the best sofa with good discount price. They have the best customer services .
Fre, was very helpful and patient with us. I will definitely recommend her to all my friends
Paul assisted me in making my purchase of a sofa, tables and lamp…spent an extensive amount of time with me and was extremely patient. Thank you, Sir, for making my afternoon at Ashley a very enjoyable and a successful one!
Great experience buying a couch with Paul. He was very helpful, answered our questions, and made the process effortless
Halon did a great job on showing me 7 different couches and helped me purchase my first couch! Amazing service
Muhammed was very responsive and helpful with our purchase.
Shavon was wonderful and very helpful! Very cheerful. We are very happy with the service she provided.
I purchased a bedroom set for my daughter and when I got the delivery, the wrong footboard was delivered. The delivery team left the pieces of the bed and left. I was told by customer care I couldn't get the bed assembled with the correct footboard until the following day. I followed up with manangbut received the same answer. I will not be purchasing from here again due to the lack of problem resolution. Very disappointing experience.
Mohammad was great!!
Today I visited Ashley and the sale associate Mohammad was very kind and patient during my visit. He did an excellent job!
Amazing! Mohammad did a great job!!!!
Mohammad was our amazing sales person. He was very patient with our indecisiveness and helped us choose the best option! The store was very clean and staff were friendly. Everything was organized and well staged!
Our salesperson James G was amazing! He has a very calm respectful vibe, did not push or hover around us while we tried our couch. James was super knowledgeable and professional, highly recommend! We even left and tried other stores in the area and came back to James the same day. Thank you James!!
My husband and I came into the store JUST to browse. We ended up leaving with new furniture all thanks to Navin! He didn’t pressure us to buy, nor did he follow us around. But his knowledge and honesty of the promotions allowed us to realize it made the most sense to purchase now. Thanks Navin!
James G was fantastic and knowledgeable. Friendly and down to earth, answered questions and didn't hover. Highly recommended, both the store and James!
Store is good. Great customer service. Navin is the man to look out for help he is professional.
Shavon was very professional and answered all my questions. Would be a pleasure for her to assist me again with my furniture needs.
Paul Moore was great! Answered all the questions we had and wasn’t pushy or rude.
Mohammad he gave us great information and service. Very pleasant .
Mohammed was great!!! He really took the time to make sure i was comfortable with my choices and made sure the options looked good
Great, fast service! Immediately helpful! Shavon was very sweet and very helpful. Showed us exactly what we needed and answered all our questions.
Fre was of great help to us during our purchase of new livingroom set. Thank you for your help!
Great. Fre was a great help and respectful to the customers needs.
Fre brightened my day with lot of help and relief for a speedy Saturday delivery! Very fast!
Fre was amazing! Very transparent through the process! She made purchasing extremely easy and quick. Definitely would recommend asking for her if interested in purchasing anything from here.
Fre was fantastic!! Highly suggest working with her
Shavon has been amazing! She was so patient with us and answered all our questions. We will be purchasing from Ashely Furniture from silver parkway again and requesting to deal with her. Very satisfied with our purchase.
Mohammad did a fantastic job helping us find what we were looking for at the best price. Very helpful but not pushy. Saw the same furniture in another store for a higher price. And free delivery!
Rashadeen was incredibly helpful! He patiently answered our million questions, was very knowledgeable, got us a good deal, and helped us navigate our purchase. We really appreciated his assistance and working with him! Definitely look for him if you go there.
Naivi was great to work with, will be back and recommend him to our friends.
Great customer service
Shavon was great , she took the time to help me find the best mattress for me.
Mohammed was a good salesman- gave us space and was attentive as needed without being suffocating. We got a beautiful couch, that will hopefully be here within 4-6 weeks! Thanks ☺️
Stephen is an excellent sales person. The rest of the staff is amazing. Great products at greats prices. Save yourself time and money, start with Ashley Outlet first.
We would like to thank Fre for her outstanding service at Ashley Fredericksburg. She greeted on our way in, wasn’t pushy, and helped us find all the furniture we needed for our new house. Highly recommend Ashley for your furniture needs. Just ask for Fre!
Navin was very helpful and a pleasure to work with.
Mohammed was extremely helpful and relatable. He pointed out the relevant features of the recliner sofa that we were interested in and made the transaction quick and easy!
James was very helpful during our visit today! Got us in and out with a beautiful new couch!
We had an amazing experience with Fre. She was very patient with us, answered all our questions, and completely honest. Easiest furniture purchase we have ever made. THANK YOU
Shavon listened to what we wanted and found us the perfect couch with recliners in 5 minutes. She knows her stock and is great with customers!
It was fun trying out all the furniture without being followed around by the Employees the whole time. The employee's were really nice and easy to work with. Will definitely be back.
After buying a new living room set from Ashley we are back for a 2nd time to get new bedroom furniture. Shavon greeted us at the door and allowed us to search for what we liked without pressure to buy. When we were ready she checked us promptly and was exceptional during the buying process. Thank you Ashley and your Team.
Shavon was very helpful. So nice and easy shopping here. They let you walk around and check out all the furniture without hassling you constantly like other furniture stores. Will definitely be back.
Fre did a great job helping me furnish my home. Two thumbs up!!
Navin was great! Thanks!
Halim did an amazing job working within my budget and telling me about helpful promotions to give me the best of a comfort and cost mindfulness.
Had a great experience with Halim today. Walked me through a bunch of options for a simple manual reclining sofa and was very transparent about pricing and options. Wasn't pushy about trying to upsell, he was truly trying to help me find the right furniture for myself.
Mohammad was very helpful and treated us with respect and answered all questions we had. He went above and beyond to make sure we got the options we needed!!
The experience was good Mr. Mohammad treated us well and was very helpful.
Had a great experience with our salesman, Navin. He was very professional and extremely helpful. Navin answered all of our questions and never made us feel pressured to make a purchase. Will definitely return to Ashley for future purchases.
Helped me exactly with what I wanted. Ordered and out of the store within 45mins! Got me a great deal- and free delivery!
The People there where very nice and helpful
Fre was very helpful when we were buying a chair for our new place!
Shavon was very helpful and not pushy!! Would definitely recommend her to help you out!
Halim✨
Shavon was lovely to work with and made shopping easy without any pressure
Very satisfied with the customer service, prices, and delivery time. Ask for Paul, he is knowledgeable, informative, and pleasant.
Excellent customer service. Not pushy, very respectful allowing plenty of time to shop and decide.
Amazing service and professionalism from Navin, great guy! He is really knowledgeable about the stock on hand, showed us some great couches, and we ended up falling in love with one that they had in the showroom. The process was super easy and made us feel comfortable about the sale. Thanks again Navin! Can’t wait to get our couch delivered!
Mohammad was very patient and explained everything the way a good salesman should do. The process of buying furniture was made much easier. Thank you!
Halim was amazing! He made sure to show us the difference in prices when buying full price and financing. He checked in on us multiple times while we were trying out the couches. Overall I will definitely come back when wanting to purchase something new!!
Halim was Great, well versed on information for financing, super quick and to the point. Great experience
Ms Lynn was professional. Got me exactly I was looking for and what I needed. Perfect customer service. I'm so elated by her kind and polite service. She greeted me with a smile as soon as I walked in store.
Shavon was very attentive and knowledgeable. Super cool, and totally helpful. Clarence also helped a bunch. Ahmad really sold us on the couch. 10/10 Ashely Home Store of fredericksburg is a pretty cool place to purchase furniture.
Rashadeen was wonderful! He was very professional, knowledgeable, and provided excellent customer service. I will definitely shop here again. Thanks, Rashadeen!
Rashadeen was great at helping us get what we need! & needs a raise ☺️
Navin was super helpful and knowledgeable on the whole buying/financing process!
Mohomad was great, helped us find exactly what we were looking for and walked through financing.
Quick and easy process! Great deals! Picked the perfect bedroom set for my daughter! Customer service was helpful, knowledgeable and not overbearing (which is the worst)
We were very happy to work with Navin. He was very helpful and patient with us as we waited for my son to make up his mind.
I had a great experience with James. He was super helpful and made sure I was getting the best deal. I highly recommend seeing him!
Mohammed was wonderful!
Mohammad was very helpful, patient and gave us the amount of space and time we needed to make the best decision for our purchase. We had a great experience!
Shavon was very helpful!
Ask for Fre. She will make the deal worth your while a guarantee.
We had an outstanding salesperson Mr. Paul Moore. He was very knowledgeable, professional, and presented us with lots of option.
Stephen was fantastic and helpful during our shopping experience. Understand what we weee looking for and was able to get us the deal we wanted.
Salesman was very helpful. We were not pressured, but he was helpful and pleasant.
Fre was VERY helpful and patient with us. We took 2 weeks to agree on the sectional we picked. We was very understanding and knowledgable with our wants and needs. We will defiantly be coming back to work with Fre again.
Outstanding customer service provided by Fre and Kadence. The epitome of great customer service representatives.
Paul was great to deal with! Fellow veteran and was very direct to the point never a feeling of the wierd sales pitches/closes you normally encounter !
Mohammed was super helpful in assisting me in my purchase of living room furniture.
We worked with Halim and he was amazing. He is very knowledgeable. Our whole experience was great.
Fre is awesome, she went above and beyond to get me what I wanted and was very patient through the texts and calls with my husband.
I came into the store today to purchase furniture for a co-worker and her roommate who are refugees from Afghanistan. We were greeted by Shavon and she was very helpful throughout the process. Thank you !
Very helpful, answered all of our questions and we ended up buying more furniture than we came there to get.
Shavon was wonderful!! I came in and she greeted me with a wonderful smile and she helped make the whole process fun and easy!!
FRE was AMAZING AND MADE MY FURNITURE SHOPPING PROCESS EASY AND SMOOTH , her customer service was EXCELLENT, you can’t teach that , I recommend her to everybody looking for New furniture
Fre was amazing!!! Great customer service. Made our first sectional buying experience smooth and easy. Definitely recommend!!
Eddie French was very helpful during our stop into the store. He was able to locate the item I needed and communicated the process for purchase and delivery well.
10/10 Great Sevice, And Thank you For Shavon By Helping us Getting Our Daughter Her Bed.
Syeda was friendly and welcoming. She helped us have a smooth and positive transaction! 10/10 recommend!
Thank you Mohammad at Ashley Furniture in Fredericksburg VA in assisting us with finding a fabulous reclining couch.
Mohammad
Paul Moore helped my family on our new sectional purchase and a mattress as well. Overall a great experience. He was a very friendly man and stayed after his scheduled time to complete the sale! Thank you Paul!
Awesome service. Paul was very knowledgeable and personable!
Excellent customer service by Rashadeen
Great service long distance and once i got here physically. Highly recommend Rashadeen
We bought new living room furniture and Syeda was very helpful!
James was fantastic
Mohammad provided Excellent customer service. Highly recommend.
Came in to just look around to see what Ashley had to offer in store. Spent a bit of time looking online at furniture and was able to see almost everything I had saved on my wish list in person in the store. Mohammad helped my husband and I out. He was great at understanding our needs and showed us the multiple options of the items we were looking for. Great customer service and not pushy at all for a sale. I usually will not buy if I feel pushed or rushed in making decisions. Thank you Ashley and Mohammad for making our new house feel more like a home with the new furniture.
Navin, excellent service
Paul Moore helped us find couches that were right for our home, he was professional, knowledgeable and friendly!
Awesome experience and costumer service with Paul.
Rashadeen did an awesome job waiting on us and explaining everything
Shavon greeted us with a smile and how "may I help you?" She listened to what we were looking for and showed us several options to choose from. She was knowledgeable and very attentive. She was very easy to work with and wasn't pushy at all. My husband and I had a very pleasant experience. We purchased 2 recliners and we will be back.
James was super helpful
Shavon took great care of us!! She let us shop without any pressure but right there to help when we needed her!
Rashadeen was very helpful and low-pressure. We can't wait for our new sofa!
Shavon was knowledgeable and very informative regarding our purchase on the mattress and base
Very professional and courteous as they took the time and effort to give me the best deal.
Halim and Navin were very helpful
James gave the mist excellent customer service! I'm very pleased my purchase and the service. I wish I could give James 10 stars!!!!
Nevin was very helpful - even gave us information that we didn’t think of. We will always ask for him should we return for other purchases!
Quick, painless experience. Excellent service.
Mohammad provided excellent customer service for us today.
James was very informative regarding the type of furniture available and the type that may meet my needs. He spent a lot of time helping me with the financial part and explained the process well.
I recently had the pleasure of working with Halim at Ashley Furniture, and I couldn't be more impressed with the level of service he provided. From the moment I entered the store, Halim's expertise and professionalism stood out. He was patient, attentive, and truly went above and beyond to address all my questions and concerns. Thank you, Halim.
Navin- very very helpful. Was very welcoming and we able to get my wife and I exactly what we were looking for. Definitely would recommend talking to him whenever buying furniture!
Very kind and not pushy at all, let us shop and come to him! Ask for Navin!
Halim was very helpful! Definitely will comeback
Mohammad took time with me showing me options for selecting a living room set, waited for my husband to arrive so that we could make the best decision on what to purchase. His customer care was honest and very helpful. I am quite pleased with the selection and look forward to delivery of the merchandise. Mohammad was everything that a salesperson should be = helpful, steering us in the right direction without any pressure.
Halim Baktash did an excellent job helping my wife and I today with our purchase. He was very informative and took his time to ensure our needs were met. Highly recommend going to Ashley and asking for him!
Rashadeen and his team was amazing to work with, was very friendly and attentive to our needs and made the purchase very pleasant. Would recommend Ashley and Rashadeen.
Bought an electronic recliner from Ashley Furniture…Paul Moore helped us out. Friendly, fast and informative. Wonderful salesperson. See him when you shop!
Shes awasome
Fantastic experience working with Syeda. Knowledgeable about what I needed and made the time spent pleasurable. Thank you! *** I need to amend this review that the experience went sour very quickly. i quickly found out it was more about getting the sale then providing accurate information. Had it not been for Caden working to clean up someone elses mess i would have cancelled the order. No chance I'll ever go back to this store.
Mohammad was very friendly and helped us find the right piece of furniture.
Navin helped up find an affordable bed frame and a good mattress. Also was respectful and helped up price match. Thank you for the amazing service Ashley Store.
Shavon, provide excellent customer service and explained every feature of each furniture. She didn't force my husband and I to purchase an item. Shavon, went above and beyond to provide us the best deal. If you are looking for good quality furniture, shop at Ashley Furniture located in Central Park Fredericksburg VA ask for Shavon
Cathy was great and provided quick service when ordering a new couch!
Shavon was incredibly friendly and helpful- helped make our experience wonderful
Great service by Navin. Took time and listened to what we needed. Was very helpful to show us what they had.
Shavon is the bomb. Very knowledgeable, friendly, top notch customer service. Highly recommend.
Excellent service! Hamid was amazing and worked to meet my needs both financially and for the items! Will come back for more purchases in the future - trustworthy !
Navin was very helpful and he honestly help me and my family find our dream living room set. If you wont an honest salesman and a eye for style asked for him when you arrive. I will be coming back to finish my kitchen and bedroom her with him.
Navin and Kathy were very helpful and knowledgeable.
Wonderful experience!! Great customer service, ask for James!
Marvin! Thanks being patient while changing selections mid-stream!
Halim was very gracious and knowledgeable about the products. He's patient and friendly. Will definitely recommend him to others.
Great selection of couches. Halim was very helpful.
Paul was very helpful and kind
Shavon was great! i came in looking for a marttress to delivery to California and Maryland, she helped me find the perfect mattress for my Goddaughter to deliver to Maryland! The mattress is so nice i want one for myself so i will be ordered one soon!
Eddie Frank helped us very charismatically and was very informative.
Eddie French is really funny and passionate about pillows
Shavon is very knowledgeable and friendly. I strongly recommend her if you want excellent service.
Our sales person Paul Moore was very helpful! Thank you!
Our salesperson Syeda was so helpful. She answered all of our questions and helped up pick the perfect sectional
Great experience even with a lighter wallet, Navin is a wonderful salesman and would be happy to work with him again. Keep up the great work
Shavon is wonderful!! Come see her!
Great customers service from James. He gave us space but was their to answer all our questions. Walked out with a new dining room set being delivered next week. Merry Christmas
Navin helped me purchase a new bedroom furniture set during the holiday season. He was extremely friendly and knowledgeable while providing a no pressure buying experience.
Come for a visit and ask for Navin. You won’t be disappointed. Excellent service- no pressure sales.
Eddie was kind, not pushy, fun and flexible when we kept changing our minds. Good experience, high level of transparency and very helpful!
Mohammad was a great and informative sales person. I will be back at Ashleys
Fre Great service
Halim helped us find the perfect couch for our first home! He was very patient when we had questions. If you come here definitely work with him!!
Halim was very helpful and outgoing very knowledgeable sales associate.
Wonderful salesman - Mohammad! Very knowledgeable, professional and courteous.
Mohammed took great care of us! He was very patient and answered all of our questions. Looking forward to enjoying our furniture.
Eddie French is amazing. Very knowledgeable and professional. He got us in and out without any issue. Will definitely recommend.
Eddie French is amazing! So helpful from start to finish! Highly recommend
Lynn was very helpful with finding a dresser and nightstand for one of our kids. Great price and quality! Going to be back soon for a new living room couch.
Shavon , Perfect personality, We actually enjoyed our experience. She was knowledgeable about the products and patient with oue purchases. You hired a good one. Until next time.
Paul is an excellent salesman and we love the price for our new sofa and ottoman.
Eddie French is a great sales person and would refer friends to him anytime !
Eddie French was a very pleasurable and knowledgeable sales person and worked with us with patients and I would def recommend him to friends and family ! We had a very good experience!
Hamid great customer
Went into Ashley’s furniture to lion for a bed and furniture, Navin Was extremely help in helping us find the right mattress and bedroom set.
Just purchased a living room set from Ashley Furniture. Navin was amazing. He helped us visualize the set up and answered all our questions. Great experience!!
Lynn was a wonderful sales assistant very helpful and answered all my questions very clear..
Today I had the pleasure working with Mr. Eddie it was such a great experience and he answered all of our questions, look forward to coming back!
Shavon and Navin treated us with respect and helped us.
Was shown what I was looking for by sales person Shavon. She was very good and polite and wasn't pushy. I was very happy with her service and I will come back again.
Navin was very friendly and knowledgeable of the product. Great customer service!
Went to take a look at a couch I saw online and loved that I wasn’t bombarded by sales people. When I was ready, Paul was super helpful. He checked availability and was able to get a date sooner than I was expecting. He also provided me different financing options to help me make the best decision.
Eddie French was very polite and helpful. Checked in regularly and kept pointing us in the right direction until we found what we wanted.
James was phenomenal! He was extremely knowledgeable about the fabrics I needed to get for my dogs and what to avoid, I loved how honest and easy he was to speak to! 10/10 look for him!
Great working with Mohammed!
Paul Moore was an excellent sales rep! He really helped tremendously! Thank you
Halim Baktash was extremely helpful. We really enjoyed working with him!
My husband and I went to Ashley Furniture (Fredericksburg location) looking for a new mattress and pillows. Eddie French helped us and was awesome! He is very knowledgeable, helpful and pleasant to work with. I highly recommend him for your next purchase.
Today was life changing for me when I went in the store and my service was refreshing and totally satisfying. Thanks Eddie French
Eddie French was a great help to get a new sofa! Knew the inventory and was able to direct me to the perfect items!
Shavon was an amazing help. She did not pester or follow me. She waiting patiently until I was ready. She was able to explain everything in exceptional detail and showed me the various options the company has to offer regarding payment. Definitely recommend.
Navin was great to deal with. Explained the features of the Tempur pedic lux mattress and adjustable bed. He gave II plenty of time to try the other mattress’s It was a pleasure dealing with him
Navine was a friendly salesman, not pushy and gave my husband and I time alone to discuss which mattress we wanted to purchase. We laid on the different mattress’, and used the remotes to test out each function. He was knowledgeable on the mattress firmness’. When we are ready to purchase our next family room set, we’ll be sure to visit Ashley Furniture. Outstanding customer service!
Great service very helpful and presented many options.Will recommend her to others.
Superb service! Go see Fre and Ahmad and they will take care of you and provide you with excellent service!!
Very satisfied with the purchase. I loved the living room set and especially Paul Moore's help was very kind, very professional and very friendly I felt very comfortable, highly recommended. Thank you, Paul!
Eddie French was alsome
Just purchased a queen bed and mattress from Navin...great service and great price. Navin was the deciding factor when choosing this bed over the competitor.
Shavon did a great job helping to find what we were looking for.
Walk in and ask for Eddie French! He was knowledgeable, professional and gave me the space and time I needed to lounge around the entire store in search of the perfect sectional. He handled my sale flawlessly and quickly. He has earned my business and I will be coming back soon!
Very excited about our new sectional. Halim was awesome, very helpful and easy to work with. We will be coming back for more furniture in the future!
Mohammad was awesome! We found our perfect mattress, couch, love seat, and bedroom furniture all for a super affordable price! Highly recommend! Not a pushy "used car" type salesperson. We strung him along for a couple of weeks while deciding and he always greeted us with the best of hospitality.
I had a wonderful experiance at the Ashley Homestore. Shavon greeted me upon entering store and worked diligently with patience,and shared passion for my needs. She was able to key in on the specific type of bed and mattress I wanted. Thank you so much!
Bought a table base and picked it up, got home to find no hardware and a nick in the furniture. I called my salesman and his easy answer was to call customer care and they’ll deal with me. And then Paul salesman has the gull to ask me if i wanted to buy that bed i was looking at. Question is why would i ever want to go back to this store since they lack customer service. Thanks Paul for the horrible customer service. Not sure why you told me to call you if there were any issues? If you do go to Ashley furniture don’t have an older, African American man name Paul help you. Cause he’s only interested in his commission. After that you’re on your own.
Halim was great!!
Halim Baktash was wonderful and very knowledgeable during our shopping experience. He is professional and well educated on the products, not to mention, honest. Thank you Halim for a great experience!
Syeda Batool was great. She answered all our questions and provided information about the furniture that we ended up purchasing. Syeda is very pleasant - a real asset to Ashley Furniture!
I was helped by Eddie French he was very helpful and knew exactly what we were looking for. He also showed us a troubleshooting tip in a piece of furniture we had previously bought that wasn’t working quite right after our move. The whole experience was pleasant and relatively quick. Thank you Eddie!
Excellent experience with Cathy as our sales person that assisted us in reclining couches, a coffee table and end tables. She was very patient with our many questions. I highly recommend Ashley Furniture store. We continue to come back because of the quality of the furniture and awesome associates
Mohammad was really helpful and gave extra time for our sale. Thank you.
Mohammad was very patient and helpful. Very compassionate and experienced person. Thanks
Eddie French did a great job selling us our beautiful sectional. Thankyou so much Eddie for your kindness and not pushing us to buy anything
Navin is a great salesman. Made the buying process super fast and painless.
Halim He is the best seller, very attentive.
Syeda was very helpful with helping us select a kitchen table. She is very friendly and patient! Definitely ask for her if you want a great experience!
Eddie French was a great person to work with on the sale of our furniture. He was very cordial and knowledgeable about the items we bought. We enjoyed our conversation about our families. Down to earth person.
Shavon was awesome she was super patient with us we had her crunch numbers on every variation of a furniture set she was super helpful and so sweet to us
Navin was super helpful during the purchase of our recliners!
Navin was great and very helpful!
Hamid was professional & helpful!!
SHAVON was by far above and beyond my expectations for customer service. Very patient, very nice, very knowledgeable and helpful. I recommend always asking for her.
First-time customers at Ashley usually buy furniture from your competitor. Cadence and Fre exceptional employees. Kudos!
Great, quick experience. Hamid was very helpful and helped us make a great purchase.
Paul Moore was very helpful and knowledgeable with the purchase of our mattress.
Mohammed was great. Easy process.
No happy at all with Halim.
Eddie French was super helpful. I am extremely picky, and hard to please. He helped us find a couch I can see my family loving for a very long time. He made yhe process quick and simple and pain free.
Happy to do business with Ashley furniture!! Eddie French gave us a 5 star experience. He had an answer and piece of furniture for all.of our families wants. Look forward to more business with him at ashley in the future!!!!!
Came in to browse the black Friday deals and Shavon helped us find the perfect dining set for our new home. She greeted us immediately and was kind when asking what we were searching for. She showed us only 3 tables and we were sold on the 3rd table. Shavon is amazing if you need a quick effortless shopping experience, find Shavon at Ashley in Central Park!
(Translated by Google) Girl, I’m in love with great! (Original) 少女我爱上great!
Very personable staff and a smooth shopping experience.
Thank you Shavon for your amazing help.
The friendliest people I have engaged with for a long time!! Excellent customer service, not pushy, just excellent!
Had a great experience with Eddie French! Listened to what we said. Knowledgeable friendly. Helped us get a great price on Bkack Friday.. will recommend him to our friends! Deb
Eddie French was amazing and very helpful.. he also has a great personality
Navin
Hamid was super helpful and a great salesman. Would definitely love to purchase from here again!
Walked in Shavon was at the door greeted us. Ask a few questions walked me right to the sectional I ended up buying. She was not pushy at all didn’t rush us at all. Thank you Shavon for all your help. All the sales staff said hi and were very friendly and the store was very clean. Great experience thank you.
Awesome service. Highly recommend !!! Ask for Hamid
Halim did a wonderful job helping me find everything I needed to recreate my living room space!
Halim was very knowledgeable about what we were looking for. He was excellent!!
Navin was very helpful and respectful. He introduced himself and let us explore on our own while we tried to gauge what we liked. Once we had our mind made up, he was more than willing to work with us by providing us his contact information so we could pay at a later date.
Eddie was very professional and understanding with our needs. I will recommend friends and family to come in an see him. Best customer service I've had in a long time.
Paul Moore was very helpful and friendly and made sure to show us all the options available in our price range.
I had the pleasure to work with Mr. Paul Moore with my purchase today. We was very helpful and kind. I will definitely be back soon.
I will never, ever, buy there again. If I had the option to sleep on the pavement or buy a pillow from there at 25 cents, I’d sleep on the pavement.
Shavon, thank you so much for helping us find the perfect bedroom set for our daughter. You were so helpful and answered all our questions.
Great experience!! Lynn was so helpful without being pushy. Absolutely would come to her for the next buy. I bought a master bedroom suit and livingroom. She helped getting as much of a discount as possible for me. Loved our conversation too. Such a nice experience.
Thank you so much Navin.
Great experience. Eddie French did a great job introducing himself and letting us explore options without hovering too much. Great experience and great customer service. Thank you.
Very informative and helpful with my special needs.
I had a great experience at the Ashley store in Fredericksburg. The Black Friday deals were amazing, and the service I received from Shavon was wonderful. She was very personable and clear throughout the whole process. 10/10 experience!
Shavon was super helpful with our experience. 10/10 would recommend this store and her expertise.
My husband and I went to purchase a couch and love seat for our living room and unfortunately it did not fit so we couldn't get what we originally purchased so we went back to the store to do a re selection of something that would fit which means it was smaller and cost less. With that being said we were owed a difference of $600 or a little bit more at which point they tried to tell is it would have to be a store credit, excuse me absolutely not! So then we asked to speak with the manager, Ahmad, who guaranteed we would get the refund back to the credit card within 48-72 business hours and then our sales person Mohammad stated we would receive our new furniture within a week. Here we are a week later no furniture and no refund. We proceeded to call customer service who stated there was no record of a refund request and that someone would have to call us back so I then called the store to speak with Ahmad when I spoke with him he again stated we should have the refund and I advised him we did not nor the furniture. He proceeded to state he was going to do some research and would call us back within 2 hours and we never heard back from him he also let us know our furniture would not be available for another 2 weeks and that Mohammad basically lied to us. At this time we have not received a call back from the manager Ahmad who guaranteed our refund or customer service. They were not able to provide us with any documentation, receipts, absolutely nothing. Needless to say we are going back up there tomorrow to cancel the whole order and get a FULL refund. I would never recommend anyone to business with them, the service and communication is piss poor to say the least. I hope no one has to ever go through this experience we have went through. All we wanted was some living room furniture and we were returning customers. Obvious to say we will not be returning and don't recommend anyone else does, all they care about is their end game and not the best for their customers new or returning. UPDATE: Call back today 11/17/23 just to be told a refund request has been submitted for review and can take 10 business days and still may end up just being a store credit, we then asked to CANCEL the whole order and to get a FULL refund and they told us the order has been cancelled but we will have to wait to speak to the refund department to see if we will get a refund for our money or if the whole amount will be store credited!! I truly have never heard of such a thing and can not believe that this store is trying to remain in control of OUR money. I never thought this is how this situation would ho, also when we called and tried to speak to Ahmad again he would not get on the phone.
Paul Moore was great! Thank you!
Halim was great. He walked us through our options in a very easygoing way. He was very informative and made sure we found the perfect couch for our new place. Highly recommend seeing Halim when visiting!
Halim was absolutely amazing. He was so helpful. Gave us so much information and walked us through all our buying options. He helped us to find the couch of our dreams and the best price. Ask for halim the next time you visit!
Sharon was excellent in helping me to purchase a new love seat. She presented several different ways to pay for my purchase. She was easy to talk to and very knowledgeable about the products she was able to show me. Thanks Shavon!
Halim Baktash was such a delight when helping us with our purchase! He greeted us with such a warm welcome and allowed us to get a feel for all options at a pace of our own, checked back in, and allowed us time to formulate any questions or further needs we came across. He was extremely helpful and could not have given us a better experience. Wonderful customer service!
Syeda was absolutely amazing! Great customer service.
Excellent customer service. Very friendly and professional. We love the furniture and the price is reasonable. Thank you Hamid and Amed.
Purchased a bed and mattress set. Paul Moore helped me over the course of 2 days and was extremely helpful! He worked hard to make sure I got what I wanted at the best possible price.
Paul was very helpful and kind
Eddie was very helpful but not pushy. He was able to answer questions and get our purchase taken care of quickly.
Very friendly. Hamid took care of us. Highly recommend.
Great- very friendly -nicely priced- Salesman very helpful (thanks Navin) My only dislike is the extremely slow buying process (nearly two hours) and delivery (over 3 weeks before we get the chair)
My mom and I visited the Fredericksburg store for a loveseat and we were taken care of by Fre. Fre was very kind and patient and allowed us to look around without feeling any pressure of making a purchase. She was very professional and has a warm presence. Thank you so much for taking care of mom today, Fre! We are grateful for your expertise and kind heart!
Excellent service, very good recommendations, very good service from Halim Baktash
Halim was so helpful! We came back 3 times, he wasn’t pushy, very professional and knowledgeable. We were looking for a sectional and he listened to what I was looking for and tried to help me find the one that was just right, not pushing me toward the most expensive, but the one I needed for the size of my room. Definitely recommend you ask for Halim when you got to Ashley furniture!!!
I was able to find a great deal on a sectional from the Ashley store in Fredericksburg! My sales representative Mohammed was excellent. He was very knowledgeable on the inventory and helped me select the perfect couch for my family. He was also very patient as there were so many options for me to choose from I didn’t even know where to start. 10/10 I would highly recommend this Ashley store!
I visited 4 other furniture stores today before Ashley. Halim welcomed us and listened to our needs. He is not only knowledgeable about his products but was kind and professional. I really appreciate his help!
Shavon was amazing to work with and very professional! She made our experience smooth and offered great recommendations for a comfortable couch! Thank you, Shavon!
Halim was very attentive to our needs and helped us get the mattress we needed!!
Shavon A. is an amazing specialist at Ashley Furniture. She is very knowledgeable of the furniture, provided me with various options and did so in an extremely professional manner. I am saving her information because I am personally asking for her when I come back to purchase more next month!
Shavon was very helpful. She helped me pick out the perfect mattress. Very friendly and very professional.
Syeda was amazing!!! Very positive energy and extremely helpful. I highly recommend her for anything you ever need!!
Fre was great! Thank you!
Paul Moore went above and beyond and was very attentive! Huge thank you to him. Unfortunately I cannot say the same about the workers at the processing counter I sat and listened to them gossip for 10 minutes before another employee pointed out they are supposed to be working on my order. Luckily Paul’s salesmanship counter acted their negativity and I had an overall great experience.
Paul Moore was a great help! Super friendly and helpful.
Fre was very helpful and personable. We had our 13 month old with us and she was helpful with both finding what we wanted and being patient with a little one.
Mohammed was a great help. Very informative and purchase was smooth Thank you!!
Paul was amazing. Always there when we needed him while also not following us around the store. He allowed us to talk and figure out what we needed and made sure we were taken care of the whole time.
Shopping for a couch here was one of the best experiences I’ve had in a long time! Eddie French was very welcoming and professional. He was patient and gave wonderful recommendations. Shop here, if you’re in the market!
Today, I had the pleasure of meeting with my sales associate, Shavon, at the Ashley store on Carl D Silver Pkwy (Nov. 12th). She embodies patience, attention, and compassion, and she listens to what her customers need, which is why I would rate her a 10+. The company benefits from having her on board. I applaud Ashley for hiring a sales representative who is so knowledgeable and professional.
Lynn is the absolute best!!! She is super Fantastic & very knowledgeable!!! Ask for her, she will get you the furniture you need and love ❤️
Cathy is super sweet. Knowledgeable and helpful. If you're buying from Ashley in Fredricksburg, swing by and ask for Cathy!
Good customer service, thank you Navin.
They had a good up to date selection and we bought something that will withstand the pers as well as be easy to clean. James walked us through every step of the way. He also provided a thorough explanation of materials and the product
loved this place!! syeda was very helpful and explained everything we needed!!
Lynn was so helpful, professional and a pleasure to work with. Would definitely come back.
Mohammad was very nice and easy to work with. Got us a great deal
Great experience with sales associate Halim. He will take care of you.
Excellent, patient customer service on the showroom floor from Ms. Fre and manager Ahmad. Very good prices also. Thanks for a great experience!
James was extremely profesional and we are so happy he helped us
Cathy was very helpful in our decision. Didn’t push us and gave us good suggestions. We came in looking for just a dresser and ended up with a whole bedroom suite!
Mohammad was great to work with. He was helpful and patience as we took our time to decide on the furniture that we decided to purchase.
Shavon was so helpful, friendly, and professional! She helped us find the perfect bedroom set for our daughter.
Halim good service and was very friendly
Mohammed was awesome. He broke everything down. He took his time he really catered to us for the last two days. It was great meeting him.
Shavon did an amazing job showing us all the furniture we came in to look for! Very friendly and willing to walk the store with us discussing different options. Thank you Shavon!
Lynn was fantastic! Very knowledgeable and never rushed us while trying to decide on the perfect fit for us. Thank you!!
Navin was excellent! Made the experience easy and even helped me make choices with great home decor experience. Deff recommend Ashley Futniture 10 out of 10. Thanks guys!
Syeda is great !!! She help my wife and I to find the right furniture for our needs, and provide an extraordinary customer service.
I met Shavon in the Fredericksburg, VA Ashley store about a year ago. I was just looking at the time and she listened to my wants/decoration desires and found me the perfect couch set. I was going to look around other places but ultimately came back to Shavon. She is wonderful at her job, very knowledgeable, not pushy (a must for me), funny, kind and a gem! Will always come and buy from Shavon 🙂
Cathy was super helpful and made our shopping experience wonderful.
We had a great experience with the help of Shavon at Ashleys Furniture Store while shopping for our dining and room set. It was fast ,quick , & easy!
Paul was outstanding! Very professional and was able to accommodate all our needs promptly.
Mohammad was very helpful in assisting us in the purchase of our table. As well as helping price match.
Halim was great! Helped me so much finding what I needed!
Kathy was great and way to work with.
Very nice people and professional definitely recommend halim baktash
Navin helped us out, he was great!
Fre and her Manager were the best....very patient and knowledgeable!
Adeeb has been very helpful in giving us the best deal and guiding me through the store. He was accommodating and helped us answer all our questions.
Syeda was very helpful and pleasant.
We went to Ashley to buy sofa set and syeda at Ashley's helped us a lot to choose a best sofa for us she's the best help anyone could get. We're very happy.
I love her... shes so help and frendly and explained .. explained so good 👍 syeda is best 👌... raise her salary shes good 👍
Came into the store and was immediately greeted by Mr. Paul. Mr. Paul is an excellent knowledgeable sales person, and made our experience seamless.
Mr. Eddie French was a pleasure to work with. He was informed and thorough and equally as important, very personable. This made for a great experience.
I knew what I wanted and was greeted at the door by Paul Moore. He was very friendly and made the process enjoyable.
Syeda was great and very patient with my indecisiveness. She has a warm welcoming smile that’s very genuine and trustworthy. I would ask for her assistance again in the future.
Halim was super helpful 👌
Mohammed provided excellent customer service. He was extremely helpful and pleasant to work with.
Eddie French was the sales associate who listened as I described both what I wanted and did not want in the sofa that I was searching for—and I would like to note that I have been looking for months. He did not try to sell me anything—he guided me to furniture that suited my needs and let me process. He was helpful, friendly, and was not pushy. I can hardly wait to get my sofa delivered later this week!
Excellent customer service with Fre, Ahmad and Lynn! We, will definitely be a return customer as well as recommend our family and friends to this specific location and the entire Ashley Homestore brand.
First Time at Ashley Furniture, and Shavon was of great help! She has a very pleasant and diligent personality. Will definitely recommend that if you ever find yourself at Ashley Furniture ask for Shavon to help you. Thank you so much!
Lynn was very helpful and pleasant the moment my husband and I entered the store! She answered all our questions and was knowledgeable, helping us pick out the perfect counter height table with chairs just in time for Thanksgiving. Thank you, we will definitely be back!!
Wonderful, easy experience! Mohammad show me different choices of coffee tables and end tables. Did a phenomenal job.
Syeda was very impressionable. She was very knowledgeable and she helped us out a lot. Thank you for your help and we appreciate all the managers and Syeda help
Eddie French was an amazing help today. My wife and I have been looking for a sinning table and eat in kitchen table for months. My wife told Eddie what her style was and he executed perfectly!!! He said we have more options and said give me one moment and found our two tables like that. It was awesome! Highly recommend Ashley’s and ask for Eddie. He’s the best!!!!
Great deal! James was very knowledgeable and helpful. We especially loved that he was not following us around every second, allowing us the opportunity to look freely. He answered our questions and he checked on us genuinely! We made a great purchase of course! Great prices! Thank you! We will be back!
Great team at Ashley Fredericksburg! Cadence very knowledgeable and punctual! She will get your financial situation in order!
Excellent customer service, great prices and fabulous quality furniture! Dave, Ahmed and their team took care of all the details and we appreciate the smooth professional handling of the whole transaction.
Hamid was great!!
Eddie was super helpful and friendly. Very knowledgeable!! Ask for Eddie!
Typically when you walk into furniture stores the associates stalk you and that is so annoying. This was not the case at this Ashley. Syeda saw us when we came in, greeted us, told use her name and said let me know if you need anything. When we were ready we found her and she was phenomenal! We laughed about putting the wrong amount of money down for the financing. She was wonderful and the experience was great! Can't wait for our new dining table and chairs.
Shavon helped us find exactly what we wanted and at a price we were happy with! This is our second shopping trip to the Fredericksburg store and we’ve been very satisfied each time.
Mohammed helped me as soon as I walked in the door, and made everything seem less and fast, since my 1 year old wanted to pick the worst time to throw a fit, amazing service, and he was more than friendly and not pushy
Employees and fur in tire selection were amazing! Highly recommend!
Took to long for the purchas process
Great customer service and support
Mohammad was professional, courteous and a pleasure to work with. Definitely would come to him again!
Mohammed was amazing, despite my inability to make decisions. I highly recommend! Thank you Mohammed in Fredericksburg, Va.
Mohammad was excellent. He went above and beyond. His salesmanship was excellent. He handled all of my objections and was very pleasant to work with.
Shavon provided me with excellent customer service. She greeted me as soon as I walk through the door. Due to her kindness and warm welcoming, I ordered the perfect love seat for my home.
Syeda was a joy to work with. I look forward to shopping with her again
Eddie did great
Halim is the best costumer services 💯Iin this store, absolutely came back for my bed 🛌
I can't believe about his attention. I recommend 100% Halim. is the BEST!
Shavon was extremely helpful. She patiently showed us the different options available and made sure to listen to our preferences.
Rickie helped me find a mattress that worked for me, and I really appreciated his no pressure style!
They are amazing people that work their to help you find what you need special shout out to Fre she really help me what I was looking for thank you so much
Paul Moore was the best help at this location he worked with us for two days to get the sectional we wanted and loved. This man needs a raise and we need more people like him
Mohammad is good sale person. He helps us a lot.
Dave was very helpful very professional top-notch 💪💪💪
Halim was very patient very personal and just did an excellent job definitely appreciate his help.
Beautiful furniture Staff professional. Thank you Jimy, Fredericksburg store!
My husband and I am very please with the service and help we received from Mr Mohammed at the fredericksburg Va location. Thank you for all your help.
Navin and his supervisor were extremely helpful in helping me find and select our new sectional! They worked with me to ensure our payments were affordable and even wrote everything down for us to come back the next day to finalize everything. Wonderful experience! We’ll definitely be looking for Navin the next time we come in!
It was nice working with Fre
Fre was very helpful and helped me find my bed
There’s so much to choose from in store! Navin helped us find the perfect items for our home!
Eddie French, was extremely helpful and full of ideas on how to furnish my new home. I will be returning to buy any and all furniture for my home going forward if this is the experience I can expect. Thank you Eddie
Mrs.Lynn was wonderful with us. We were taking our time deciding what couch would be best for our space and budget, and she was beyond patient and kind with us! She definitely helped us to make our decision. We are so thankful for her help and great customer service!
Syeda was very nice and helpful with the dining room set we wanted
Syeda is amazing! We came back looking for her to tell us get my dining room set.
Shavon was awesome! Took her time with us, compared prices, delivery dates and all. Very pleased with our time here.
The best experience EVER! Our sales associates, FRE and AHMAD, are simply the best! Very knowledgeable and very engaging. They answered our questions and are true professionals! They even helped us with very critical selections we needed to make. Our hearts are full and We just love them! We will be back, indeed! Thank you FRE and AHMAD!
Mohammad did a fabulous job working with us and helping to find a dining set that fit our space. Even better, the counter height set was on sale and cheaper than the standard set.
Paul was really helpful!
Navin was great help. Not pushy.
Great day at Ashley Homestore Furniture, great service and more importantly great people! Halim was a great salesman and provided a great experience.
Shavon was great!!! Very friendly and helpful.
Halim was great help in guiding us in our purchase today. Excellent sales person and highly recommend speaking with him directly in any future purchases.
Halim was amazing he help us find a sectional that was a perfect fit for us and my swivel chair!!!
We’ve shopped for the majority of our home furniture through Ashley & Trivett’s for years. We were extremely happy with our low pressure, patient sale guided by Paul. He took his time to educate us on the mattress options best for our comfort. Thank again to Ashley furniture, we will always be asking for Paul!
Great selection of furniture and Eddie French made it a fun buying experience
Eddy French was great! He showed us exactly what we wanted and took the time to explain the different options. Definitely glad we stopped in the store since we are used to buying everything online we wouldn’t have found what we wanted.
Outstanding,,, best shopping experience ever. James garibaldi was beyond exceptional
As soon as we walked in Shavon greeted us with a warm smile. She was super helpful helping us find a sectional. Answered all our questions and we couldn’t be more happy with our experience !
Was told a certain delivery day, showed up a week late.
James was excellent and helpful
Navin was extremely patient and a pleasure to work with.
James was amazing! He has a wealth of knowledge and I will request him for my next furniture purchase at Ashley Homestore.
Great experience! Hamid Helped me get my sofas quick and easy! Told him I was looking for something modern and he pointed me in the right direction.
Lynn was amazing! She had a smile on her face as soon as we came in the door and allowed us to walk around and get an idea of what we wanted! She took very good care & we left today making a purchase I’m very excited about!
Lynn was excellent and patient as she helped us with financing to get our dream table and chairs
Wonderful experience! Even got a little extra for being a Veteran.
Eddie is a Quick efficient listener. Great experience for someone who does not enjoy furniture shopping.😁
Eddie was Pleasant to deal with, quick and easy transaction, the best furniture shopping experience I have had
Halim exhibited exceptional qualities during our interaction. My in-laws presented us with a set of highly specific requirements, and he demonstrated remarkable patience and kindness throughout the process. Halim's ability to attentively listen and understand our needs enabled him to guide us seamlessly through the purchase, making the entire experience remarkably straightforward and stress-free.
Thanks Navin for being so informative and helpful in our purchases today
Navin was absolutely wonderful! Very knowledgeable and helpful. Most importantly honest.
Mohammad was a pleasure to work with! Very helpful and friendly!
Navin was extremely helpful and was not pushy and gave room for decision also very informative!
Great store, Hamid his manager was helpful and very professional. I like products and we was able to have a good deal. I will recommend this store to anyone. Thank you
Hamid was awesome! He scheduled our delivery super quick and was very helpful in selecting my new couch!
I bought furniture from Ashley and Navin worked hard for me to get the furniture without going to the store. I will be buying again.
Mohammad
Looking for a sleeper sofa for the Family Room and, with Eddie’s help, we found just what we were looking for in under 5 minutes! Smooth process!! Would highly recommend working with Eddie at Ashley Home Furniture!!
Shavon
(Translated by Google) Senior Shavon treated me very kindly, thank you very much, very excellent service. (Original) Me trataron muy echelente la seniorita shavon muchas gracias muy exelente servicio
Eddy French was such a great help. His customer service is amazing, will definitely be back!
Eddie was great! He made furniture buying a fun experience too and was not pushy at all.
Paul Moore was a great help finding the right dining set and rocking chairs. He was super willing to help and thorough. I’m sure we will be pleased with our purchase.
Eddie waa phenomenal! His professional demeanor and top notched sales expertise was second to none. Will definitely come back and ask for him;)
Shavon was a dream from the moment we walked through the door. Not only did she help me find the perfect “purple” pillow, she also helped my father with his purchase of a new couch. Shavon brightened our shopping experience with her fun personality and style. Thank you Shavon!
We just bought a new home and came in to Ashley searching for a new kitchen table. Right away, Halim was on the job. He took all of my preferences and brought them to life. The whole process was quick and easy and extremely pleasant. We are so excited to see our new house come to life with our new table. Thank you Halim for being so helpful and for being professional and kind throughout the whole process!
Paul really took time to help us purchase the right dining set and couch. He was friendly and helpful. It was such a fun and easy experience!
Paul was the salesman and he was amazing! The manager was also incredibly helpful. Ask for Paul!
Cathy did an outstanding job me out with my furniture needs.
Paul Moore was very informative and helpful!
We recently bought a new house and walked in the Ashley looking for furniture for our home, quite a lot of furniture! Navin worked with us, but did not hover. He gave us time and room to shop, but was readily available when we had questions. It was a very pleasant experience and we will definitely be back again!
Fre was great! She introduced herself when we walked in and then gave us the space we needed to move around the store and browse. She checked in a time or two to ask if we had any questions or if we needed any assistance. She encouraged us to purchase the protection plan as we have two young children. My husband and I are both very satisfied by what we got for the price we paid.
Cathy was very helpful and courteous. Made the experience smooth and easy
Very friendly, listened to what I wanted and took me right there. Best service. Ask for Halim was awesome.
Ahmad was great. we had a re-selection since they discontinued our set and he helped us work numbers to get a new set in our price and it was a great experience.
Cathy was very helpful. She was able to quickly check the prices of the sectionals we were interested in and answer all of our questions.
Great 😁 very helpful and informing
Cathy was my sales person. I was completely impressed with her professionalism and customer service.”
Awesome service and furniture!!! James did a great job at making us feel comfortable!
Paul is amazing! I was looking for furniture for several bedrooms and he answered all my questions, showed me numerous options, and patiently went through my order for each bedroom. Paul is definitely an asset to Ashley Furniture. I also want to throw a special shout out to Elizabeth and Ahmad for helping us get the best financing available. You guys are the best! Thank you for having such excellent staff!!!
Navin
Paul Moore was extremely helpful, knowledgeable and friendly. I’m very satisfied
Great service by Paul Moore! He was very knowledgeable and very patient as we chose our purchase!
Eddie was fantastic getting my sectional ordered. Very friendly and professional and very efficient. Would recommend to friends and family to shop here.
We've been in a couple times this past year and service has always been great and fast in store
Ms. Shavon at Fredericksburg was incredibly helpful. She greeted us upon our arrival and made our entire experience amazing and comfortable.
Paul was very helpful and helped us find exactly what we were looking for. Great staff and very nice furniture. 👍
Amazing service! Kristina helped me find the perfect couch for my new place! I’d recommend this place for those who seriously want to find a color and layout for their home.
They had a great range of mattresses to try and Shavon went above and beyond to help us find, what is likely the most comfortable mattress on the planet! Very excited!! Shavon was helpful, knowledgeable and an absolute pleasure
Shavon provided fantastic service! Very happy customers walking away with the most comfortable mattress we have ever owned.
Do not use this store. Especially if you’re active duty military. They void all warranties if you move. Regardless if the move was a forced military move. I purchased a $7k plus mattress and bed frame setup. Had issues with the mattress within a year of purchase and I’m told the warranty is void and there is nothing they are willing to do to help. The purple mattress I bought has a 10 yr warranty. And the product would be replaced by the manufacturer. There is no monetary loss to this store but they refuse to honor their warranty. Worst customer service ever
Paul was amazing, very helpful and knowledgeable and had us in and out very quickly w no fuss
Fatima and Shavon have been extremely helpful.
Me and my husband were going to buy a couch here but found a better deal online, the manager was very nice and he offered to price match! we bought it elsewhere but because of him trying to satisfy us we will go back soon to buy different kind of furniture. The black lady with the colorful glasses was also nice. Overall good experience nobody harrases you to buy and the manager who helped us is very likable. 5stars. XOX <3 ❤️
Hakim was very patient and helpful. Very pleasant and cautious. Cadence came from lunch to help me. Definitely will come back.
Navin was very helpful and made the shopping experience easy
Paul and Fatima were very helpful. They were patient and provided us with many options to choose from. They prices were reasonable.
The sale person - Paul More was very helpful, knowledgeable and was very patient while waiting for me to decide what I wanted to purchase.
Great service the person who attended me was respectful and very professional He answered all my questions I am happy with my purchase
We felt so welcome the minute we walked in the door and were greeted by Fre. She was helpful and attentive, while still giving us the space we needed to search for furniture and discuss what we wanted. We left the store feeling confident in our purchase and experience at this store.
Good customer service. Shavon was helpful and patience while we decided on what to buy.
It was a pleasure working alongside Paul today to find a dresser set for our first little babe, due coming January 2024. He was delightful and easy to work with and answered many questions for us.
Great help Paul helped us was very polite and helpful finding something that fit us good
Syeda
Navin was great! Very helpful without being pushy.
Cathy at the Fredericksburg VA location provided patient and expert assistance in developing our purchase. She made herself available to us and made this experience a real pleasure. Highly recommended!!!!
Syeda worked with us and was great.
Fre was great! She gave us the space to look at different items and then was ready to assist us with all of our questions. She was very polite and professional.
We came in looking for stuff we had already ordered and wanted to switch some things out. Shavon was amazing! She helped us with all our questions, and didn’t try to pressure us into buying anything. We needed some extra time to think so we went and grabbed lunch, and came back and met with Shavon again, and she processed our order! Answered all our questions and helped us find the best price! She was fun, engaged, and very easy going! Highly would recommend seeing her about buying anything from Ashley!! Such a great experience!!!
Navin was great. He was very helpful and friendly. He definitely deserves a raise :)
Navin did a great job assisting us in finding the exact furniture we were looking for and facilitated a very smooth ordering process. Definitely deserves a raise. Thanks, Navin!
Hamid Hamidi was excellent and very knowledgeable.
James was very helpful and patient with us, answered any question we had and made sure we were taken care of with the best deals.
Eddie French did a great job and helped me find what I needed for my home.
Eddie French was friendly, charismatic, and helpful with the purchase of our couch!
Eddie was incredibly helpful and easy to talk to. He helped my partner and I find the perfect couch for the price that fits us! Next time you are here, ask for Eddie!
Fre was a great help on my purchase today
Very quick and very friendly James was super helpful in finding what I was looking for and understanding concepts of colors and what goes well together and helped me understand the process and check everything and make sure I was happy
Fatima was an enormous help! She diligently answered any questions that we had throughout the process and helped us purchase a beautiful new couch. Would highly recommend, and look forward to doing business with her and Ashley’s again. Thanks Fatima!
Fatima was so helpful and friendly. Can’t wait to get my couch!
Fre was very helpful. She laid out all of our options and made our purchases smooth and easy
Great customer service by Ahmad and Hamid! They worked a great deal for us.
Fre took care of the whole process. She is very professional, patient, and knowledgeable. I enjoyed doing business with her and recommend her to anyone.
Mohammad was very pleasant to work with. Not pushy at all. Made buying very easy.
Very helpful
We walked into Ashley’s Furniture and we were welcomed by Lynn. She greeted us and was very helpful from the start! We let her know that we were looking for a kitchen nook and she was very knowledgeable. She was very attentive throughout our Ashley’s visit. Thanks Lynn for making this process easy for us!
Fre is amazing! 5 star service and so patient! Loved my shopping day at Ashley Furniture
Paul Moore was great
Superb customer service!
Paul was very helpful and knowledgeable. I will definitely come back.
Great experience! Fre was super helpful and easy to work with!
Came in and was uncertain on what we wanted, Eddie French took the time time to educate us on the products and answer any questions we had. Fair prices, & great customer service! I will be coming here again to purchase furniture here in the future.
Lynn was attentive and helpful.
Lynn & Eddie F. Did a great job they made us very happy the mattress is amazing and the chair is fantastic and I'm happy with the service and I enjoyed shopping with Lynn and Eddie had a great experience
Eddie French was a big help and we really appreciate his hard work
Eddie was very knowledgeable about the mattresses and helped us pick the perfect bed. He was energetic and fun through the whole process as well. He made our buying experience that much more pleasant.
Paul Moore was extremely helpful and patient in helping me select a recliner for my father.
Had a great selection. Fre was extremely helpful and accommodating.
Eddie was very helpful!
Hamid was very helpful in helping my husband and I pick out a great sectional for our oddly shaped living room. If you're in the market for some new furniture, stop in and ask for him!
Very frustrated with this place, received a damage sectional. Ridiculous! Won't be buying there again!!
Shavon was our sales representative Very friendly and helpful with the purchase of tv table, rugs and lamps !
Ashley is the best! Eddie, as always, was super helpful and easy to work with!
Great customer service, Ahmad Hadi and Navin were so nice and professional. Provide us enough information and give us very good deal. Thanks to Ashely store
My sales ambassador Sydeda Batool, was very knowledgeable about the furniture and warranties offered by the manufacturer and financing terms available. She was not high pressure and very professional. I would recommend Ashley Furniture to my friends and family because of my experience.
We bought the Antonlini sofa We didn’t receive it yet but I’m so excited And James did his best to gave us the best deal
Great store, Sales Rep James G. went above and beyond to help us understand everything about the piece of furniture we’re buying including care, cleaning, ..etc
Navin was nice to me. The process was smooth and he answered all my questions. Ashley is a best place to buy your furniture. Will come back again.😊
Thank you! Navim! Sorry if I misspelled your name.
The experience was good.
Fatima and Cathy were knowledgeable and very helpful and so pleasant! Give them a raise! They deserve it!!! We'll come back because of their quality service.
We stopped in looking at bedroom sets. We’d done our homework and knew what we wanted. Lynn was very helpful making sure we had all the pieces ordered that we wanted and that the color was what we wanted. She made the process very easy and painless.
David and Eddie French they did a great job I really appreciate for there hard work.
Love the tables we ordered and Navin and Lynn were wonderful to work with. Thank you very much.
I was on a time crunch to purchase a couch. Paul was friendly and very helpful. His knowledge and quick answers helped me get in and out of Ashley Furniture store with a satisfied smile.
Navin and Shavon provided exceptional customer service! We never felt pressured and were provided with the time and care we needed when making our selections.
Amazing experience at this store. Shavon and Fatima gave me all the assistance to close a very good deal. Thank you Ashley Furniture!!!
Lynn was great!
Fatima was very helpful and a pleasure to work with as we chose a sectional sofa
Excellent customer services we really appreciate what Syeda and Ahmad did for us today
James was the best sales person to work with, explained the process very well and was extremely patient and the whole staff made the finical aspect at the end amazing!
So excited that we were able to work with Syeda! She had so much patience with us while we selected our furniture. When it was time to make the purchase, she made sure she explained everything to us and brought her manager over to speak with us as well. Ahmad was very helpful as well! We will certainly come back to purchase at Ashley’s again!
Eddie did an amazing job providing the Ashely’s experience to myself and my wife. He was impeccable about helping us find the right bedroom set and mattress to go with it. His takes pride in his work and made us feel more extremely comfortable having him as a salesman. We would love to suggest that he receive a raise for his prestige customer support service. We highly consider coming back to Ashley’s to furnish the rest of our home. Please thank him for us, we really enjoyed our shopping experience!
Bought a recliner from the Ashley store. Paul was absolutely amazing. Told him what we wanted and he showed us where the options were and left us to make a decision but was available for questions. Not pushy at all and a joy to work with
Eddie was amazing his personality service and attention was one of a kind
I came in the store on two separate occasions and both times Shavon took excellent care of me and my family. She was very knowledgeable about the furniture pieces and helped me pick a beautiful quality sectional for my living room. I plan to return for other furnishings soon. Thanks, Shavon!
Shavon took really good care of us. Didn't badger us or pressure us at all. She was very knowledgeable about the products and provided excellent service.
Now that the store associate isn’t hounding me about a review, don’t buy from here. Delivery estimate is not timely and compared to their website it is overpriced for the same furniture by hundreds of dollars. Original review is below. They also don’t have a phone number where you can actually reach them to discuss these things. Easy to get a couch I liked, buying it and setting up delivery were also easy. Also gave advice on how to get rid of old unwanted furniture.
Excellent service, James was so helpful and wonderful to work with. Love our new couch! We will definitely be back!
Lynn is a great salesperson. She knew her product, knew all the discounts, could answer all my questions, and was very professional. I’ll continue to shop at Ashley’s in Fredericksburg.
Paul Moore was great help. I didn’t feel pushed nor rushed to make a decision on my purchase. Definitely recommend this store and working with Paul.
Shavon was awesome, professional, and patient. Would recommend working with her anytime! Mr Paul was also very helpful and friendly.
Lynn was wonderful; she was very helpful in the choice of the couch I had purchased, and was very knowledgeable.
Sharon was a great sales person the purchase started off shakey but she was able to hear me and clear up the confusion and make me satisfied so I would make a purchase it's good to see customer service at its highest level working
Wonderful easy experience.
Working with Paul Moore was outstanding. Knowledgeable, polite and did not rush. I’ll be looking for him next time I’m ready to make a purchase.
Shavon has great customer service and made out experience at Ashley very enjoyable!
Mohammad was very helpful today for my purchase for a new sofa set.
I purchased furniture from Ashly I love it Navin and Ahmad they are have a good personal service and very well customer service thanks a lot for service appreciate you guys
Halim did a great job helping my husband and I with finding furniture for our home! Great customer service!!
Shavon was excellent. We were able to find what we were looking for and we were in and out.
Experience was amazing. Employees greet us when we walked in the store is clean. We had a great time.
Mohamed at Ashley furniture in Fredericksburg was very knowledgeable and professional. It was a very good buying experience.
Ahmad and Fatima were amazing. Between educating us on mattress and furniture to the constant rerunning of the numbers, I couldn’t recommend them more! I’ve had a great experience here and highly recommend for home furniture needs !
I could not ask for a better experience. Eddie was super helpful and made the process seamless. We will be back for sure.
Great Cutomers service and the delivery date is awesome, I mean you can get your furnitures in a week or less.
Eddie F was great! Helpful and courteous
Halim was very nice and helpful, I recommend him strongly.
Paul Moore was great! He assisted me with finding the perfect bar stools for a home I was staging. He was kind and went the extra mile to research the availability and I was able to pick them up that day. Thanks again!
Halim had great customer service and explained everything thoroughly.
Paul Moore is a great salesperson and we had a good experience.
Paul Moore was our salesman, and he was absolutely phenomenal. Super friendly and attentive to what we needed and helped us find matching pieces to complete our set.
Shavon was a lovely and friendly employee when it came to getting my first back of furniture for my new home. Energetic and amazing person, thank you!
Paul is really nice doing his job!
Mohammad was extremely helpful and accommodating. I am very happy with my experience at Ashley
Halim our sales rep took the time to explain every detail of our purchase. He understood my wife’s disability and provided outstanding guidance. Due to his time and understanding my wife is going to have a much easier time once our new bed is delivered. I highly recommend you stop by Ashley furniture in Fredericksburg and ask for Halim
Mohammad was super helpful and patient. Thank you for the great customer service!
Navin was very helpful with my purchase today
Mohammad at the Fredericksburg Virginia store helped me a my wife today buy furniture and it was a great experience! He helped us out a lot!
Great experience buying beds. Paul was knowledgeable about different options and Ahmad was helpful as well.
Paul Moore was our salesman and he was very kind and helpful. He was l knowledgeable about the details of our purchase and saved us money in the end. Overall a great experience!
Jared is fantastic, he was able to help us find everything we needed, he helped talk us through our choices and gave great insight into the different options! He is truly awesome to work with! #wewenttoJared
Shavon was great. Took the time to explain my options. Awesome customer service.
Paul is an excellent seller, he is very kind and funny I recommend him a 100%. I found everything that i was looking for
Paul was really attentive and helped me find exactly what I was looking for (not easy)! Very impressed with the service.
Halim had great service
Paul greeted me and was very courteous and professional. He helped answering all the questions I had and gave me the measurements for the couch. I did not feel pressured. My experience at the store was very pleasant and welcomed ☺️
Lynn Miller was amazing! Her knowledge was thorough and she had the best customer service!
The sales representatives are always very kind and helpful.
Worked with Mohammad recently. Very knowledgeable and patient with us as we went through several different sectional designs and configurations. Super nice guy and would recommend him to anyone looking to biy.
It was very nice working with mr. Halim today. Thank you for your time
Lynn was super helpful when finding a new sectional. My girlfriend and I felt at home when shopping.
Jared was great! He was very easy to deal with and made the process of buying a couch a breeze.
Mohammad was so friendly and helpful! Patiently checking in on us while giving us room to browse and explore. We got an amazing deal. We'll be back!
Shavon was incredibly helpful & understanding of our needs! She took her time, answered all of our questions, and made sure we got exactly what we needed!
We had a great experience at Ashley Furniture! Excellent customer service by Halim. He was very patient with us as we weighed the options of several different couches and he assisted us to find the perfect one! Thanks Halim!
Lynn was wonderful and so sweet. She was thoughtful in her advice to us but also gave us time to look through everything and was very supportive in the process. We walked away with a nice couch. Thank you Lynn!
Fast, friendly help from Paul and Sharon!
All of our furniture comes from Ashley. Great customer service and I love their style.
Leanne was very helpful from the beginning and giving information. Shavon was very cordial and assisted with the purchase when Leanne had a return customer.
Great shopping experience with Lynn! Highly recommend!
My wife and I were in the market for a new living room set. We decided to stop in at Ashley furniture store in Central Park. Upon entering the store Cathy greeted us with a friendly face and proceeded to ask how she could help. We told her what we were interested in, and Cathy was the right woman for the job. Her knowledge of every couch at the store was overwhelming. She knew exactly how to answer every question we had and questions we didn’t even think of. Cathy made our experience easy and smooth. Thanks Cathy and Ashley furniture for a great experience.
Mohammed was an amazing person to work with and he made my purchase run smoothly, even when I was thinking “ehh I don’t know if this is right for me” he stood there and remained calm throughout the entire purchase. He helped me in every aspect of buying my first piece of furniture and I couldn’t be more grateful. If anyone gets a chance to go into Ashley furniture and gets him as their sale associate I hope they have the same experience I did. Thanks again for making something that could’ve gone 50 different ways run smoothly and efficiently.
Mohammad was very helpful and nice . We appreciate very much his patience. He is very professional , thank you so much
Fre was very sweet and approachable. If you need help, I would definitely recommend her helping you.
fatima was great help!
Navin was very patient with us explaining everything with details and helping us to get what we need. Thank you very much Navin. We appreciate your help
Very great experience! Paul was so personable and friendly! Would buy more furniture here.
Great experience with every associate that I encountered. Everyone was knowledgeable on what I was looking for and describing the products that they have.
Wife and I were out shopping for furniture and "Navin", one of the salesman took care of our needs and was the absolute best in making our purchase as easy as can be. Thank you Navin and the general Mgr. at the Ashley Store in Fredericksburg, Virginia
My husband and I had the best customer service with Navin and his gracious store manager. Navin was a knowledgeable, patient and very helpful furniture expert who showed us a number of sectionals that met our specific requirements. Excellent atmosphere and great prices. We very much recommend the Ashley Experience!
Shavon was really helpful and she made everything really easy.
Shavon was very nice and helpful. I had a great experience
Lynn was great! She gave us space to browse while periodically checking in. We ended purchasing a beautiful sofa! Lynn was knowledgeable, helpful, and so kind! We will be back to see her!
Fatima was such an excellent help. She answered all of our questions and was able to figure out pricing fairly quickly.
Halim was very great to work with zero pressure. Very informative and knows his stuff. Would definitely recommend Halim to work with if you go to Ashley's Furniture!
Navin was extremely helpful and patient. He went out of his way to help us find exactly what we needed.
Went in for a few things and had wonderful service from everyone. Thank you thank you!!!! Your amazing! All of you!!!!!
I came to look around the store to update my house furniture. Navin helped us navigate the store and walked us through the purchasing process. He was patient and answered all of our questions.
Navin was so helpful and thorough. The whole process was easier because of his kind attention and care.
Mohammed was super knowledgeable and helpful in our selection
We had a wonderful experience. We were able to explore and experience the furniture options without any trouble or pressure. Shavon greeted us from the start and was able to answer all of our questions. She is a delight and very thorough at her job. She broke everything down and took the time to help us understand our options. We felt welcome the entire time and the staff was very helpful and positive. Will definitely recommend and will be returning.
We are so thankful for Shavon. She was so kind, helpful, and professional. We highly recommend her and would look for her for our next purchase.
Lynn was professional, helpful and efficient!
Lynn was very helpful and not pushy. Will be back.
Shavon was fabulous. She wasn't overbearing or hovering while we looked on the floor. She didn't try to push anything else on us and was pleasant during the purchase process.
Mohammad was fabulous! Very helpful
Delightful experience!! So helpful and honest. Very comfortable to work with 🙂
The buying experience was very pleasant. James was very patient and helpful as I went back and forth trying to decide on the sofa I wanted.
Halim was very helpful. I came in to furnish a new apartment I knew exactly what I wanted and he showed me multiple options to fit within my budget.
Thank you Eddie French for your assistance. Helpful, relatable, and good experience.
Awesome selection, availability, and prices!!! Mohammed was awesome, very attentive and not pushy… all of which are important when shopping for furniture.
Halim was amazing and worked very hard to get the best deal for us!
Excellent experience - we purchased a bed and dining table during our time at the Fredericksburg location. Mohammad was of great assistance and made the entire process simple and painless for us.
Relaxing and no high pressure sales. Sales person was knowledgeable and answered all questions.
SHAVON WAS VERY PATIENT AND SUPPORTIVE IN MY DECISION MAKING
Lynn was awesome!
Navin was great! He has great product knowledge and he is very patient!
Navin answered all of our questions and made the furniture buying process smooth and easy.
when i called they said that i could buy the floor model since online the couch was on back order but when i came into the store to buy the floor model, i was told that i can’t. however, the sales associate was helpful and helped me order the couch from their warehouse!
Navin was patient and explained everything! Only thing that took away from it was check out process was a little slower than expected.
Great experience with my purchase with Ahmad! Great customer service always, and with a smile!!!
Mohammad was professional and very helpful. Outstanding customer service.
Navin, thank you
Super delighted to have found kitchen island stools here, at the right price AND available for immediate pickup at their nearby warehouse. Thanks, Fatima!
It was so easy and Eddie French gave us a great deal! Would recommend you go see Eddie at Ashley furniture cause he will take good care of you just like he did us!
Lynn was very helpful and understanding
Eddie French was super. A great salesman. I felt very at ease with.
Lynn did an awesome job!! 👏👏👏
Great Service through the entire purchase process. Halim was professional, polite, knowledgeable, and helpful. Highly recommend you ask for him when considering purchasing your furniture.
I just had THE best experience purchasing THE perfect sofa, love seat and chair @ Ashley Furniture in Fredericksburg! Eddie French listened to what I needed and put me in the perfect set AND in the best color! Ahmad Hadi helped get me a great deal, with Eddie and Cadence Walker’s brilliant assistance! What a team and Happy Labor Day! You should go get a great deal there too! See Eddie, Ahmad and Cadence and tell them Carol sent you! Be well!
Great prices!Paul Moore help us tremendously with all our Purchase today . He made all the process more smoothly and amazing having him ask a Sales representative ..🙂
Our salesman (Navin) was a great help and this man has served in Afghanistan. He is a true patriot. We shall return.
I went there on day 1 with a price range and they were able to accommodate. I worked with Fatima and she was very helpful. She found 3 very nice sectionals that were right in our price range. We had to go home and discuss further and measure, but I came back on day 2. On day 2, I met Navin and he was also very helpful. I looked around again and took my time, but when I was ready to purchase Navin came right away. He answered all my questions I had during the purchase, and convinced me to get the warranty to help protect my couch. I enjoyed my experience at Ashley Furniture!!
James garibaldi was an absolute amazing sales man ! He knew his stuff also, friendly , patient, knowledgeable , and does not beat around the bush.
Awesome customer service and just over all great people! Dave is one of the managers at Ashley Store was the one who helped us a few times in the past year with our purchases and has always been a pleasure to work with. We never felt pressured or pushed to buy something we did not want. We were given our space to think and make our decisions. I think it’s a huge plus. We always walked away happy with our purchases! Go Ashley!!!! Our favorite furniture store!
Hamid was great. Worked with us as we went through different options. Overall good experience.
Paul was great. Straight to the point and super helpful. Fun cool guy
We were assisted by Eddie French, fantastic experience easy and was shown and explained all options, if you want a worry free experience I highly recommend.
James was awesome!
Mohammed was very helpful and professional. He answered all of our questions in a timely manner. 10/10 would recommend.
Paul is a hell of a salesman
Hamid was great and awesome.
Halim explained everything to me throughly. He didn’t rush and he even explained things to my 11 year old daughter. My visit didn’t feel like a salesman pushing an agenda so the experience was great and I only paid for what I wanted.
Halim has been a godsend with helping us pick out furniture for our new home. He took his time to make sure we were happy and knowledgeable about our choices. I will only work with him or Fatima.
Halim was wonderful. He was so helpful and had a lot of Knowledge. I highly recommend ♥️
The Ashley store is well laid out and a pleasure to browse in. Shavon was very helpful in getting us a recliner that was no longer on the floor. She answered all of our questions promptly. It was a breeze dealing with her. We are very pleased with our experience.
Fatima gave such excellent customer service!! She deserves employee of the month & year award. She made my shopping experience a pleasant one and she was able to assist us by giving us the best price for our items in our new home. Extremely grateful for her service.
We worked with Navin today at the Central Park location and he was phenomenal! He took the time to help us find exactly what we needed and at the price point we wanted. He was super patient and did it all with laughter and a smile. 🩷 Ask for Navin the next time you go! You won’t regret it. The service was unmatched! 🙌🏽🙌🏽
Muhammad was very knowledgeable and easy to work with ..very happy with our help!
Eddie French is the man! Helped me find the perfect couch for a great price!
Shavon was amazing and was very knowledgeable of the prices and furniture details. Will definitely return if I need more furniture in the future.
Shavon Ahmad was very nice and helpful! She was the only one who offered to assist me!
Jared was a great associate. He was very helpful and even took the time to move a side table next to different couches for me so I could match the furniture ! Would 10/10 recommend Jared! #iwenttojared
Eddy french did a good job. Very helpful
Eddie French was awesome
Does not answer phone and failed to deliver beware also of overcharged us by 500 plus dollars .nice on front end of sale and gone after sale scary business
Halim was great and helped us out with our furniture and kept us on the loop of any changes and followed up without being “too much”. Great guy and the store and staff was nice and friendly as well. We’ve always shopped at Ashley’s and this Fredericksburg location was spot on. Thanks guys and thank you Halim
EDDIE FRENCH DID A GREAT JOB HELPING ME FIND A GREAT SOFA
Excellent service by sales person Cathy King.
Jared was a pleasure to work with.
Mohammad was very helpful ad accommodating. I have been an Ashley customer for a couple of years and have always been satisfied with the quality and prices.
Navin, thank you
Cathy and Ahmed were wonderful in helping us find furniture to refurnish our home!
Mohammad was very helpful.
Mohammad was fanatastic.He helped us pick out 2 different couches for our new home.
Our salesman, Navin, was kind, helpful and answered all of our questions. What I thought was going to be difficult was anything but.
Lynn did a very good job
Halim was great, no issue, but very helpful. Best experience I've had at an Ashley store
Ahmad and Jered was very helpful and me and my wife really appreciated everything they did for us.
Mohammad was very helpful. Mom will enjoy her new chair
It was an awesome experience with Shavon she help us with our bed frame .
Halim B. at the Central Park location provided excellent service. Great overall experience!
Paul was super helpful in helping us find everything we needed to furnish our new lake front dream home! Steve the manger was also super helpful and eager to help get me out the store as soon as possible! Great experience over all! Thanks guys!
Halim was very nice and accommodating. He listened to our needs and budget and showed us the best options that checked all of the boxes. Halim made the process pleasant and smooth. I highly recommend seeing Halim if you shop in Ashley Central Park location. Thank you Halim.
Mohammed made my sale quick and painless!
My experience was great! I first worked with Hamid. He was very inviting, personable, and kind. He helped me think through the options and pricing for the recliner set that I was interested in and gave me the details that I needed, including being able to match the price that was listed online. And I told him I’d be back to purchase and Hamid made me feel very comfortable. Upon my return, I worked with Jared who helped me with my purchase. Jared was also very kind and gave me all the information I needed, including all the benefits to the protection plan. Jared was super knowledgeable about everything I was looking for and very efficient. I very much felt at ease going through the purchasing process and I’m excited to receive my furniture.
Mohammed was a wonderful salesperson to work with at Ashley. Just enough attention to get us what we needed but didn't crowd our browse. Thanks!
The moment we walked in we were greeted and asked if we needed assistance by Fatima. We didn’t feel pressure for sales, but knew if we needed anything she would assist us.
See Halim, he's very knowledgeable about all departments, incredibly helpful, overall an amazing person to work with!
Shavon was very helpful on assisting us on both a living room set which we added end tables to. And a mattress. She also did not make us feel pressured into making a decision. Which for us is a big deal. She knew when we need her and when we needed space to talk. Thank you Shavon.
Come to Ashley’s and ask for Mohammad. Mohammad’s professionalism, expertise, and kindness was great from the moment I stepped into the store. He was able to get me everything I came in for, for a reasonable price and got me a great financing deal. If you’re looking for some home furniture I highly suggest coming to Ashley’s and speaking with Mohammad.
Dave was very helpful and I will return to this store because of the products and services he and they provided.
The sales rep was very kind, informative and helpful. 10/10 recommend.
Found a great couch at a great price. Best of all was our experience with Navin. He was a rockstar and made the experience extremely pleasant, truly grade A customer service.
Mohammad was great! Very helpful and very informative. He explained everything well and walked us through the process smoothly! Highly recommend working with Mohammad, the manager, was also very helpful throughout the entire process!
James was awesome. He helped me find stuff that fit my style, comfort, and budget requirements and answered every question I had.
The store had a great selection. Eddie was cool and informative. He helped find the perfect couch and dining table for my family.
Eddie was very helpful and patient with our couch and kitchen set selection. He answered all of our questions and gave us great advice. 10/10 would go back for any other furniture needs.
Halim Baktash sales associate at Ashley Furniture in Fredericksburg, Virginia was very professional and he did an outstanding job helping our family with our purchase.
Halim was OUTSTANDING and Very PROFESSIONAL
Jared was fantastic. Very knowledgeable and helpful. Thank you so much for our new sofa.
Great experience! Wonderful service with Eddie French! He is very knowledgeable about sleep and mattresses. Best salesman we’ve ever had here!
I had a great experience with Shavon. I was able to get my list of items complete and left accomplished with finishing a great task completed. I will be back to finish my redo shopping and it was great to work with someone patient and knowledgeable about all of the things to make your home a home.
Paul Moore was fabulous! The team was super helpful and was not overbearing.
Halim was awesome!!! Incredibly knowledgeable about bedding and sold me my forever Bed!!!! Thank you so much highly recommend Halim!!! Also very polite and total gentleman! Beverley Frazier
Halim was very helpful, he provided us an excellent service!.
Was wonderful working with Fatima!
Mohammad did a wonderful job
Mohammad did a great job in showing me options for what I came into the store for.
Found exactly what we were looking for, and James was incredibly helpful! No pressure, answered all of our questions, and ended up getting us an amazing deal. Highly recommend visiting James if you are in the market for furniture!!!
Wonderful customer service very friendly not pushy.
Mohammad was very friendly great salesman
Mr. Halim did a really good job by helping us on choosing what we needed, thank you so much and I really recommend Ashley store 10/10
We had an incredible experience with Shavon! She was truly the best. Did not pressure us whatsoever, answered questions, showed us products and made recommendations when we asked, and then let us have all the time we wanted/needed to make a decision. A super friendly, helpful, knowledgeable employee without any type of pressure! Recommend her to anyone!!
Shavon was great! Very helpful and very informative. She explained everything well and walked us through the process smoothly! Highly recommend working with her. Ahmad, the manager, was also very helpful throughout the entire process!
Eddie French Outstanding customer service Friendly staff Armani Great customer service, Great assistance with financing.
Eddie French made our experience and purchase so fun and easy. Ahmani processed our application and made sure we were all squared away. Both have such great customer service, I couldn’t have asked for a better, more smooth experience! Highly recommend both of these great individuals to make your purchase worth every penny!
Eddie French and Ahmani were very helpful on our visit! Most definitely enjoyed the visit to Ashley’s!!
Lynn was a great help
Paul was fantastic in helping us today, very attentive and personable!
Excellent service as always. Thank you Eddie French!!
Awesome service by Eddie French, who helped us select the right mattress for us without being pushy.
Shavon was a great help very kind and helpful and told me a lot about how the plan works I am very appreciative.
First and last time I will shop here my girlfriend and I had purposely bought furniture that would be here as fast as it could and the lady gave us false information and told us it would be there in a week we’ll 2 and half weeks later they finally got the furniture and told me I would get it that Friday we’ll more false information was given to me I had finally gave up with the games they were playing and picked it up my self don’t get me wrong the furniture is nice but I wouldn’t go through that again don’t listen to them when It comes to dates you will be let down !
Quick and easy. Great sale
Great experience! Trying to furnish a brand new home and all of the options with it can be overwhelming but Hamid at Ashley Furniture made the process enjoyable! He took the time to walk us through all of our options and answered all of our questions! He definitely took the time to answer all of our questions and made sure that we found exactly what we wanted! Super knowledgeable and got us a great deal! Highly recommend for all your home needs!
Shavon was super helpful and walked me and my husband through the entire process explaining it all. First and not the last time I will be coming to Ashley’s.
Great personality and I could see that Eddie is smart and educated about the stores products and that’s awesome.
Navin helped us buy a dining table and offered great service at this Ashley’s.
Great shopping experience. Lynn went out of her way to help us find everything we needed.
Hamid was great
Great deals. Great service from The Old man Paul. Friendly guy and so professional.
Paul More was absolutely amazing! He was able to help us get the mattress of our dreama at the Ashley Store!
Exceptional location, with great customer service! Eddy is one of the best salesman on this earth that knows his stuff! Definitely recommend
Dave is a great sales associate, happy with our purchase!
Looked at several different stores for a couch and couldn’t find anything I liked until coming here. Fatima helped us browse their massive selection of couches and find the perfect one. She was extremely helpful and attentive to what we were looking for. Would 100% come back here to shop for more furniture.
Fatima was an absolute pleasure to work with! She was very knowledgeable and personable regarding our questions and requests! Very happy with our experience and our new couch!
We visited Ashley and met with Jared. He was great! He communicated very well, listened to what we were looking for (even if I kept changing my mind). We did leave because we were just looking and he followed up via text. He didn’t pressure us at all and blow us up. Once we decided on furniture he helped explained the different financing options. Overall, Jared was awesome & I know we will definitely be back in the near future.
Shavon was very friendly and answered all our questions. We found what we were looking for and were in and out quickly. Very satisfied.
Great Experience…Thank you Cathy!
Wonderful, easy experience! Great teammates with an easy (non-pushy!!!) style. The manager, Ahmad, and our salesman, Dave, did a phenomenal job in listening first, then providing solid options for a mattress, bed set, and night stand. This team of professionals made what would normally be a painful process into a great experience. Looking forward to shopping at Ashley for any future furniture purchases!!
Hamid was great to work with. He was very patient as we changed our mind through about 6 different sets of furniture and financing options.
Cathy was great and super helpful. The sale in July put some really nice couches at an awesome price point for us.
Ahmad and Hamid were very professional. I will be back.
My husband and I came in to browse the current selection at the Fredericksburg location. We were greeted but then left to check out the store, which we greatly appreciated! We had some questions about sofas and were quickly answered by Fatima. In the end, we purchased a new sofa and loveseat set with Mohammad. He was friendly and helpful! We were able to get a price match from online and quickly completed our transaction. I would highly recommend this store and the employees.
We had great service today at Ashley’s from a friendly salesman name Halim. He was able to answer all of our questions and get us the best bang for our buck. Definitely will be back and recommend.
Paul was amazing he was very knowledgeable and a pleasure to talk to he helped us find a new couch that our family will now enjoy for years to come if you ever come to the Ashley furniture in Frederickburg ask for Paul.
Halim met with my mother in law and sister in law earlier and then met with all 5 of us today. He was very patient, explained things thoroughly so all of us understood. Even renamed the lift chair to an advanced chair, so it was an acceptable option to all of us! That is quick thinking on your feet! Thanks Halim, you earned your pay today!
Halim was very helpful and showed us the many options available in what we was looking for. Would definitely shop here again.
Beat prices and service in the area. Eddie French worked to get exactly what I was looking for
Paul Moore did an excellent job helping me find a living room set Spent two hours with me comparing sets and going over costs. Great salesman
Jared was extremely patient & helpful. Let us browse, freely but was there when we had a question
Shavon was very helpful in finding me a nice desk!
Had a great time at this store. We normally hate shopping for furniture because we just want to find what we want without being bugged the entire time or randomly seeing "our person" using furniture throughout the store near/watching us. This store was definitely the exception. After going to three different mattress stores, we had decided on a mattress at another store. We wanted to look at other furniture here. We didn't even intend to try mattresses at Ashley, but Eddie French is a great salesman and created a very organic experience for my wife and I. Through having conversation, he recommended we try a mattress and we both loved it. The overall experience was great. The mattress feeling amazing was just a bonus.
Friendly staff Good furniture choices
Helim, was super helpful and knowledgeable. He worked with us on price comparisons. I truly appreciate his kindness, and this experience!
It was a pleasure working with Navin. He ensured we got what we wanted and made sure we left with happy. He let my family take their time and didn't rush to sell. Very personable.
Navin has awesome service. He explained everything well well.
The greatest of all time, Navin
Paul Moore provided great customer service and was easy to talk to. No stress process and very transparent with us throughout the whole thing! Thank you 😊
Jared Chisholm was a a wonderful sales person. Attentive, kind, and patient. 10/10 customer service and would recommend working with him! Very knowledge as well.
Loved it Dave was fantastic and helped us get exactly what we wanted for our new bedroom. He was patient, understanding, took interest in our interests allowing us to engage in a pleasant conversation during the sale.
Eddie French did a great job helping us find the furniture and prices we wanted!! Great help!
Hamid hamidi Ahmad was very pleasant.
Had a great experience with James and ended up buying a lovely dining room set! I would highly recommend this location!
Mohammad at the Fredericksburg Ashley’s store was a delight to work with. He was attentive, but not overwhelming, personable, and extremely patient with my indecision.
Mohammad helped us find our the couch set worked best for without any pressure! Enjoyed doing business with him and excited to get our new furniture!
Mohammad was personable, proficient, patient and thorough.
Lynn was very nice and helpful. She took me to the item I wanted to see and did a price match. Wonderful service!!
Lynn was sweet and friendly. I enjoyed her company. She was also helpful and knowledgeable about the furniture in the store. Thank you Lynn
Lynn at Fredericksburg was great!
We were visiting the store from out of town with zero intention of purchasing but after sitting down on the perfect sectional we knew we had to get it. Hamid graciously helped us out with all of our questions, guided us through ordering for delivery in our hometown in the Hampton Roads area, and explained all the details about delivery and setup. I am so pleased at the experience we had today and would happily recommend Hamid and Ashley Homestore to anyone!
Muhammad at the Ashley store in Fredericksburg was extremely helpful and friendly. He did an amazing job to ensure we were able to get our delivery prior to our move and also worked with us in order to ensure we can make our purchase within our financial budget. He was patient as we deliberated and not overly pushy. He also called around to other stores to find one of the items that was very limited in stock and not readily available. 10/10
Shavon was very nice and helpful with helping me find a new mattress! Thank you again Shavon !!
I had the pleasure of working with Mr. Eddie today he was such a great help and answered all our questions! This is our second time working with him and we were glad to come back !
Fatima was very nice and showed us exactly what we were looking for. Was extremely helpful and process was quick.
Had a wonderful experience today at Ashley's in Central Park. Paul Moore spent 2-3 hrs with us helping us weigh our options and make the best decisions for our final purchase. He and the store manager Mr made the deal well worth it. Thank you so much!
Shavon was very helpful and answered all our questions! she was pleasant to work with!
Shavon was extremely helpful and listened to our requests. She provided me with different options and helped us choose the best mattress for our needs! Shavon is very friendly and was pleasant to work with. If you are in the Fredericksburg area I highly recommend her for your furniture shopping!
Customer service was great. They were so helpful and we left extremely happy with our purchases. Hamid went above and beyond to help us out. Highly recommend Ashley Furniture and Hamid specifically.
Mr. Paul Moore was incredibly friendly and helpful. He broke down all my options in multiple living room furniture sets. Would highly recommend.
Halim provided exceptional service. I told him what I needed (a sectional couch), and he walked me through the various options, mindful of my preferences and patient as I considered the possibilities. He was upbeat and accommodating, helping me take measurements and answering all of my questions. I will ask for him again in the future. The furniture selection, value and prices at Ashley were also very good.
Ashley Furniture is a 5 star furniture store. Ahmad and Shevon provide first class service even after spending hours with us. Thank you for your patience!!
Me and my wife came back to this Ashley furniture store because of the great experience we had when we purchased a dining room set 2 months ago. Shavon was our sales person and it was great to come back and work with her again. What won us over was she recognized us as soon as we came in the door. She is friendly, patient, and took her time with us. In this visit we was abl