Ashley Outlet Fredericksburg, VA

We purchased a couch from Ashley Furniture about a month ago, and while our sales associate was great, the delivery process has been an absolute nightmare. I would not recommend this place to my worst enemy. On our scheduled delivery date, we only received part of our couch—without any prior notice that it would come in multiple shipments. We were never informed that a key piece was on backorder, and when we reached out for answers, we were met with poor customer service and a complete lack of accountability. I got multiple different excuse as to why the actual couch was not delivered, ranging from back order to quality control. At the end we figured out the entire order had been in the warehouse since earlier this week. Not only did Ashley’s and T&T Distribution refuse to take responsibility for their error, but they also refused to provide me with their delivery policy. I kept getting the runaround from both companies, with no one willing to make it right. Instead, I was told that it was my responsibility to either come pick up the missing piece myself or wait until the next delivery window—despite having paid for shipping. They won’t adjust the delivery fee or offer any sort of compensation for this massive inconvenience. Save yourself the stress and shop elsewhere. Once they have your money, customer service is nonexistent.

Molly was an absolute joy to work with. She was very patient and answered all of my questions!

Eddie was great to work with. Not pushy at all and more than happy to make sure we were satisfied with our purchase. We'll be back for more soon!

Eddie was absolutely amazing! I can't wait to come back.

Second rodeo working with Eddie! He is not pushy and gives his honest opinion. He is knowledgeable and honest. Made the furniture buying experience easy. Would highly recommend! Thanks Eddie! -Camyell

Eddie French was the absolute best. His energy is everything. He keeps it honest and gives his honest opinion. I would highly recommend if you are looking for furniture. I will be using again.

The best experience with April . Outstanding job

Wonderful experience, Eddie was very helpful

Eddie French was the absolute best at Ashley Furniture Outlet in Fredericksburg, VA. So sweet, so personable, so funny, so efficient! It felt like meeting an old friend the second we walked in. We talked about our families and he was so kind to us and our kids. 10/10 wonderful experience. He didn’t pressure us whatsoever and guided us to buy the best sofa set. Showed us a variety of options and really took his time getting to know us and our needs. We loved you Eddie!! Thanks for everything! 🙂

Enjoy my experience @ Ashley Outlet I was treated by Ms Tiffany very well love her personality, thank you for all your help

Tiffany was amazing! We came in first to look around and found an option that was on back order so decided to come back and when we did come back we found a different option that was better for us. She even had been looking before we came back. Super friendly and helpful!

good

Tiffany was amazing through out the entire process!

I just recently bought several pieces of furniture from Ashley. The experience was like no other. Never have I been made like the most important person in the store from the moment I walked in. Never did they make me feel as an annoying customer. I want to give a shout out to TIFFANY. Your willingness to find me exactly what I wanted and needed is unmatched by no other. I will definitely be looking forward to doing business with you again.

Low stress environment and easy transaction process. Great experience, at least as great as you’ll get buying furniture.

Tiffany was kind and had outstanding customer service!! Thank you 😊

Tiffany was a delight! She was very helpful and made sure we got all of the things we love and more!

If you come in make sure you get eddie french to help you out great guy even better prices

Thank you Tiffany for exceptional service. We appreciate your attention to detail and going above and beyond to assist us with finding our daughter a dresser and book case to complete her room. We appreciate your assistance and thank you.

Eddie French was great. Great salesman

Chris was very nice and informative! The checkout easy.

They have a good selection of all price ranges. We bought a sofa and ottoman. Our salesman, Chris, was AWESOME! Extremely helpful and patient as we tried almost every sofa several times. We even had one picked out and paperwork started then realized the back cushions were attached to the sofa, which neither of us like - so we had to sort of start all over. Wonderful guy! Knowledgeable and quick to get an answer for us if he didn't know. Couldn't ask for a better experience or salesperson!

Tiffany was great! Very happy with our purchase!

Easiest process of buying furniture I have had in a long time! April was amazing! She was not a “pushy salesperson” and was so helpful every step of the way. I am so happy I stopped here and as fate had it met her.

If your looking for furniture go elsewhere !! Employees are liars, scammers and will say anything to take your money. They don't take accountability in their mistakes and will use that against you in holding your money. Multiple furniture places in the area that will provide honest customer service and better quality items.

very nice people and helped me find the best sofa

Friendly efficient service. Knowledgeable sales manager. Plenty of options. Would recommend.

Eddie French was a great salesman. He listened to my needs and wants and showed me 2 couches to start off with that both fit what I asked for. He even found the perfect recliner for my husband. Our family is happy with our purchases and the costumer service at this location was great. The delivery was as promised. Definitely will shop here again.

Eddie French helped us and he was great. Eddie made us feel at home and was so nice and welcoming. We'll definitely be coming back to see him again.

Came here to check on a bedroom set and a couch that I saw online. Eddie greeted me with a smile, followed by exceptional service! Got me a better price on the furniture than I expected and he was spot on with design input. If you come here make sure you ask for Eddie!

Eddie French was super helpful and patient

Awesome job!!! Used him many years ago and came back for he is honest and helpful

Great salesman and easy purchase.

Eddie French was very easy to work with, knowledgeable and enthusiastic! He made my purchasing experience easy and understandable also had fun doing so.

Stephanie was very helpful in fielding g me get a recliner, and a great person to chat with during the process

Dealing with Eddie French was just a pleasure. He is knowledgeable, accommodating & a real professional. We are one satisfied customer.

Had such a great experience getting our bed set from here!! Chris and Eddie helped my partner and I out tremendously with the whole process. They were knowledgeable, friendly and even went above and beyond to break down and load up all our stuff into the Uhual for us. We really appreciated all of their help. Thank you for everything.

Great help and Service From Eddie French

Amazing experience. We found a perfect ser with Chris being the heroe we needed. Rockstar!!! Great savings!!!

Ashlynn was awesome - I had an amazing experience. I needed a good dining set and she exceeded my expectations. I will definitely shop at Ashley n the near future

Great store with great service. Chris is a great salesperson.

Eddie French was very knowledgeable and helpful with the purchase of a new mattress. Thank you

Eddie was super helpful

Eddie French was the best buying experience I have ever had! Have the best suggestions, active listener, product knowledge was impeccable, and finished in a timely fashion. WOULD RECOMMEND!!!!

Communication issues

Huge shoutout to Eddie French for helping us find the perfect couch and for being so patient yet so energetic with us throughout the whole time we were here today. Definitely gonna be coming back for our recliner!!

Very pleasant and knowledgeable. Her mission was to please my taste and she did. I will return for future shopping .

Nisha at Fredericksburg was a great help. I’ll shop there again

Eddie French helped us find the perfect mattress. He assisted us in our needs, was very helpful and very respectful.

great customer service from Eddie and Chris!

Eddie French was amazing today

I had a wonderful experience first time ever coming in a furniture store.I was helped but several people Alex, Joshua and Stephanie and was in and out very fast loved that part very much!! They were all very polite and super helpful with explaining everything for financing! Will definitely be back soon!

Eddie was great I showed him the picture of my dinning room and he matched me with the right table please pick him when you come to the Ashley outlet.

Adam and Eddie both work over time to make sure we had our entire house furnished. Even passed 8:00. If you are in the area definitely work with those to guys

Eddie is awesome! Great customer service! Will recommend to anyone!

Horrible! They made me sign an electronic agreement super quick and never explain all sales are finals and the mattress I purchase is not even available . I have to wait two weeks for the new lote, I asked to cancel a week after purchase and they said it has to be up to corporate the approval. Very disappointed I don’t want to purchase with them anymore but they won’t give me my money back . I feel trap.

We worked with the associate Josh, and he was very helpful and attentive for all of our home furnishing needs. 10/10 recommend!

Ashlynn was nice, personable and easy to work with! She was able to answer all of our questions with ease. We were able to purchase our dream couch quickly and easily and we are so excited!

Chris did a wonderful job and most of all was patient and not pushy!

Nisha is truly a professional with excellent customer service skills. She was very knowledgeable and helpful. We will tell all our friends and family about her.

Wonderful service great products and selection was easy. Shout out to Stephanie for helping me with my selections!! 😊

Mr. French was very helpful and accommodating. Knowledgable and realistic about what you need and what your budget is.

Eddie French assistance was very helpful, he was attentive and made the experience more enjoyable:)

Josh was amazing he was very knowledgeable and professional he waited patiently until I made the best decision for my home .

Eddie French was the worker that assisted us and he was great! Answered all our questions, explained everything well, showed us all options and guided us through the process.

Stefanie was very helpful, kind and friendly. She found us the exact barstools that we were looking for. Thanks Stefanie!

We recently purchased a bed from Ashley Furniture, and the experience was outstanding! We highly recommend Ashley Furniture to anyone looking for high-quality products and exceptional customer service! Adam, was kind and knowledgeable. He guided us through the process with professionalism and made it easy to find exactly what we needed.

Great fast service very patient

Ashllyn was a great representative, very respectful, not trying to push us on anything and extremely helpful. Great experience.

Eddie French was awesome 👌 I would highly recommend him to all my family and friends.

Eddie French did a great job. Purchase was easy. Update: This store is a rip off. They try to sale leases that are not worth it. Then have a trouble no return policy. Customer service by the front end staff especially Ashley is horrible and unprofessional, need additional training. No one answers the phone when trying to call.

Had a great experience today with Eddie French

Eddie French was our salesman. He was such a pleasure to work with. Great customer service. Keep up the good work.

Loved the quick and easy process of buying a sofa here! We came in several times to compare prices and models and each time it was a pleasant experience.

I have never written a review for anything. Worst customer service. I have been waiting around too long so I DIDN’T want the products anymore. I emailed manager to ask refund and she said “OK”. Literally just “OK” on the email. I have not heard anything for a week and sent follow up email. She said “detail sent to voice mail” which I never received. And now telling me that you only can offer a store credit?? I really don’t wanna deal with this store. How can I get my money back? It’s been two month, nothing resolved. I will call to headquarter or bank, will do anything. I DONT WANT TO DEAL WITH THIS ANYMORE!!!!!!!!!!!!!!

Everything was amazing. Ashlyn was a perfect host.

Joshua was great

I started my furniture purchase journey with Adam on Saturday evening. I needed to double check the measurements of my space so I went home with a plan to return on Sunday. I came back, Adam was busy giving excellent customer service to another customer but he tagged in a friend, Eddie, who also provided great customer service. They, both, were professional, friendly, and knowledgeable. I'll probably be back to spend more money. Lol. It was such a seamless process.

Stephanie did a great job helping us at the Ashley store! Highly recommend

Chris is an excellent Customer Service Rep. Very attentive without all the pressure!

Ashlynn was very professional, kind, and courteous, as she helped us to purchase new living room furniture. My husband and I were a little leary about the whole process, however she ensured we had a seamless process,.

Josh super great guy! Helped us get a dinning table and gave us many options to choose the best one ! Great salesman !!

Josh was amazing !!!!! Great salesman ! Very informative! Many options given !

The worst service ever. I bought a set of end table and cocktail table but paid each one separately . The delivery company broke my end table. When I did speak with Ashley they offered to give me a $50 card for the table that was $109. Then when I did not take that they offer to take the set back but wouldn’t let me keep my cocktail table. I also asked could they atleast pay for half of what I paid for the end table they said no. I also asked could that put the $50 toward my bill and they said no.

Eddie French service was excellent!!! Quick, fast and easy to work with. If i need anything else i’d be sure to come back to him.

Stayed lat to help me. Awesome!

I came here just to window shop. I wasn’t expecting to save so much. Steve Humphrey and Eddie French were super friendly helped me out so much and helped me save hundreds😁

Sales associate Eddie was excellent at helping me find exactly what I was looking for within my budget. 10/10 would recommend

We are repeat buyers. The quality & price are hard to beat. Steve was very knowledgeable, helpful & friendly. We were totally satisfied & highly recommend them.

Nisha took good care of us. Great customer service!

Josh answered all of our questions and did an amazing job helping us with our purchase. Thank you, Josh!!

Just had the best experience shopping for furniture. Eddie French hooked it up and made our purchase fun and simple. He really knows his stuff and was able to answer all of our questions. Will definitely be back for more when the time comes. We really appreciate the fantastic customer service 🙏💪

Eddie French is very professional and provides the best customer service as well as all information on the furniture. Thank you Eddie 😃🤗

I had a good visit at Ashley. Joshua was the man that assisted me. Told him I was looking for a couch and love seat. He waited patiently while I looked for what I wanted. Looked around about 15 to 20 minutes, then found the set I wanted. Everything went real good. Joshua did his job well. Thanks

Joshua did a great job helping us find just the right mattress. Very patient and knowledgeable

Eddie French was amazing!!! He was so helpful, knowledgeable and involved. We got a great deal!! Thanks so much!! Definitely recommend!!

Ed did a great job helping me find the pieces I 💕! It was late in the day, but he gave excellent customer service!

Eddie French was great! Very knowledgeable of all the products and helpful finding what we needed. It was considerate and thoughtful too!

Friendly and professional service from sales associate Dawood. Found exactly what I needed.

Chris was extremely helpful in finding a loveseat and recliner, even after changing my mind about 3 times. All the staff was friendly.

Would recommend. We worked with Eddie French. He was very knowledgeable and helpful in our shopping process! We will be back to this location.

Great experience. Eddie French helped my wife and I at every step of the way making it very painless for me!

Nisha was great to work with!

This was my first time here and Elijah made me fell welcome and was very attentive to what I was looking for Very Good customer service

Eddie French squared me a way on a good deal on a sectional couch today

Elijah was our sales representative. He was very friendly, helpful and knowledgeable. Thank you Elijah!!!!😊👍🏼

Wonderful service. Had what I was looking for and of course you can't beat the prices. Chris was my salesperson and was super helpful and attentive.

Eddie was fantastic and answered all questions! Very welcoming and professional!

Eddie French did an outstanding job. His customer service skills were on point and he treated like family. He knew the products and was very detailed and friendly. Wish there were more stars to rate him and my experience here.

I went to Ashley and was met by Eddie French. He was very knowledgeable and patient with me. I bought a Purple mattress and can’t wait to receive it. If you go, please ask for Eddie he will answer any questions and he was extremely friendly. A lot of times I go to places to buy things and they are very unwelcoming and rude; just trying to make that money. Eddie definitely DID not act like that. Go see him, he is great!

Very efficient service, we were helped by Chris and Josh from the Fredericksburg store. It was great. I would recommend this store and and either employee if you're thinking of buying furniture from Ashley's. We purchased it free and clear, so the process was fast. Thank you Chris and Josh.

We’ve been working with Ashely furniture since we moved here early August. We visited the store, recieved the things we were looking for and were super content with service. From the following day on, it’s been nothing but headaches. Parts of what we ordered missing, on back order etc, upon delivery things were broken, in excess, missing… we ended up settling for different colors for the boys beds than originally ordered because they didn’t have what we ordered, and then one of them came broken again, the boys were sleeping on a mattress on the floor for over a month.. now when our queen frame arrived it came broken, we requested it to be repaired by a tech, after much resistance, they agreed. We had an appointment for this morning, the guy never knocked, but said he was here and no one was home (also gave the wrong house color when challenged..) we spent thousands of dollars on products from this store and have been met with lies, bad organization, delivery guys who are dropping furniture down, messing the walls up, breaking our key hanger, occasionally one of them reeks of weed. And the inability to hold a good reputation for supposedly solid furniture that arrives with cracks, chips, dents. We will never buy from Ashely again. They have a mission to sell what they can and not follow through with good service once they have sold stuff.

Adam was awesome. Very helpful and made sure we were sure about our purchases. We will come back to do the rest of our house. Darrell & Nikki

Very helpful people and nicely behaving specifically theses two gentlemen Dawood and Elijah

Eddie French was super helpful in our shopping experience. He let us browse and look around before we had any questions. He was so easy to talk to you and get alone with. He helped us understand every step of the buying process. I highly recommend Eddie in your next purchase.

Eddie French was amazing. He helped us get the best deals and alternatives without pushing the sale on us. He was able to break everything down for us and make sure we were comfortable with what we were purchasing. I highly recommend talking to Eddie the next time you come in.

Nisha and Rachel were very professional and courteous. They were very helpful.

Elijah was extremely helpful and gave us the space to shop without pressure.

Carne in looking for a new mattress, Eddie French came to help us out, very knowledgeable, funny, engaging and a pleasure to work with!

The Ashley Outlet store in Fredericksburg is the best Ashley I have shopped at. The team here are very polite and helpful. My sales person Adam was very helpful and went the extra mile to make sure I got what I actually wanted. Highly recommended.

Elijah and Rashadeen took great care of us 10/10 go see these two they will help you find exactly what you are looking for and very pleasant to work with

Joshua was excellent! Made the furniture buying process fun and easy. Recommend to anyone looking for new furniture.

Go in there and see Eddie, he is the man… you know that Go sign in Monopoly? That’s Eddie, don’t Pass Go! He’ll get you what you need!

I recently purchased a recliner from Ashley Furniture, and I couldn’t be happier with the experience, thanks to Eddie. From the moment I walked in, he greeted me with a warm and professional demeanor, making me feel welcome and at ease. Eddie’s knowledge of the products was impressive, and he took the time to understand exactly what I was looking for, offering valuable suggestions without any pressure. He walked me through various options, explaining the features and benefits of each recliner, ensuring I found the perfect one to suit my needs. Eddie’s attention to detail and genuine care for customer satisfaction made all the difference in my decision. The entire process was smooth, from selection to purchase, and I truly appreciated his patience in answering all my questions. Eddie’s exceptional service is a rare find these days, and I highly recommend him to anyone looking for quality furniture and a top-notch buying experience! Thank you, Eddie, for making my recliner purchase a great one!

Our salesperson, Nisha was so personable, courteous, professional, and a joy to talk to.

Eddie was fantastic to work with as we purchased our furniture. We walked in with an idea of what we wanted. His energy was great and he knew the products he was selling. Would recommend to friends and family who are in need of furniture.

Eilah was very knowledgeable and very helpful. He was very patient with us.

I was greeted immediately upon entering the location. Joshua was able to assist me in finding what I was looking for and able to address the concerns I had. Overall the visit was great. I was in and out within 45 minutes.

We received excellent service from both Kevin and James the assistant manager. They help us find the furniture that met our needs and made the purchasing process very smooth.

Eddie French was the perfect salesperson who was extremely knowledgeable about the products and very energetic for a business closing in less than an hour. Extremely attentive and focused on showing us exactly what we asked for. Couldn’t have asked for a better experience.

Eddie was very attentive and helpful in my search for a new living room set. He was patient as I tested many different styles. He didn’t add any pressure to purchase. Very easy going.

Great experience with Eddie. He helped my better half and I find the perfect mattress and bed frame! Eddie listens very well accompanied with world-class customer service. Thank you Eddie for making this a simple and painless experience

My boyfriend and I came in looking for an upgraded mattress. We did not know where to begin our search. We were greeted by many people around the store. Eddie was one of the people who greeted us and was very pleasant, outgoing, and friendly. He quickly assessed our needs for a new mattress and found us the perfect one within minutes! He also listened to our likes and dislikes and led us to the perfect bed frame as well. Josh also was very helpful with our final paperwork. If you visit this location, do yourself a favor and ask for Eddie! You will not be disappointed.

Elijah was very helpful and knowledgeable. I would definitely come back and purchase from him!

If I could give zero stars I would. This store's customer service is absolute garbage. My husband and I purchased a dining room set during their "Labor Day Sale" where nothing was on sale and after tax and delivery, the total came to a few dollars shy of $2,100. This was a new product purchase and not an "as is" product from the outlet. During the entire sales process, Tasnia (I think this was her name) and I spoke at length about the table, chairs and bench. When we went to pay, they took my husband's card at the back, chest high desk and had him sign their electronic signature ipad for the card purchase. And I quote, "I just need you to initial here and sign here." We never saw an actual copy of the quote or receipt prior to the sale except for the sheet of paper that she had with her and was writing the product numbers on during our floor walk. Fast forward to delivery time. The day prior to the sale, we were called asking if we meant to buy the regular height bench since everything else was countertop height. Nope, that was your error. Ok, moving on. Thanks for fixing it and not charging us more since your store messed up the item. The day of delivery, the 2 man team unloaded everything in the street and brought it upstairs to assemble the table. The bench and chairs were already assembled. After they sat the table up. I noticed that it was severely wobbly. As if their legs were different heights. When I mentioned this to the delivery team, they told me, "I don't know what's wrong because it's put together exactly. Your floor must be off." Um...no. I told them that the table we just pulled out of that room was not wobbly on the floor, my floor is not uneven. The team doubled down that my floor was uneven and then proceeded to slide the table along my floor attempting to prove that my floor is uneven by wobbling it in different areas. Guess what didn't change? The wobbliness of the table in all areas of my floor. They called their dispatch and we called customer care and were given 2 options. They could either leave the chairs and bench and redeliver a new table or they could take everything and redeliver all new everything. I opted for them to take everything. Then customer care asked if I wanted them to bring the same chairs and bench back when they redeliver a new table or if I want all new everything. I told her that since they had unwrapped all the chairs and the bench and were not rewrapping them, I did not want chairs that had been damaged on the truck ride back to be redelivered to my house. After they left, I measured my entire kitchen floor with a level and lo and behold, found no issues with my floor. Talking with my husband we decided that we would cancel the order because we did not want to have another table delivered by the same team just for them to tell us the same thing and I didn't really trust that they were going to bring new chairs. The whole thing seemed off to us. When my husband contacted Ashley's they told us that the sale was a final sale and that we were only going to get store credit for the $2,100 sale. WHAT!? The person he spoke to said that they would request the corporation to give us the refund. Yeah no. That's not ok. They then called back a couple days later from the store and told us that what he signed is a binding contract that stated it was store credit only and they were not legally bound to disclose that to us. WHAT ON EARTH!? Yes. You absolutely have to tell someone that what they are signing negates their ability to cancel/return a sale when they DON'T HAVE THE PRODUCT. The gal on the phone then told my husband that she represents corporate and she would not be issuing the refund. Cool. We've filed a claim with our bank and will be retaining a lawyer. This is HORRIBLE customer service.

Mr. Eddie French was an exquisite representative for the Ashley furniture Corp. We highly recommend his.integrity and most handsomely promoted Ashley's policies for proper caring and assurance of support in being satisfied in purchasing.

I like the staff here. They work with you and your budget and don't rush you either. Rooster especially was great and gave great input too! He's like a friend who helps to lay out your options and helps you make an informed decision. :) I definitely expect I'll head back soon for other items. =) Thanks for being so helpful and friendly!!

Eddie was extremely helpful! Super friendly and knowledgeable. Heard exactly what we needed and found it. Finally getting a new sofa and loveseat, thank you!

Great service and information about our mattress quest. Thanks Rooster for all the information and experience and demos. Elijah, you were awesome getting us narrowed into our choice. Keep up the great work guys! A real team effort!

Eddie French is the BEST! He was so knowledgeable and helpful! He is the best salesman ever! Thank you for being a true King!

Eddie French is super amazing! He helped me get my furniture for my living room and it is the best and accommodates all my family. He rocks!

Customer service was awesome, Eddie French was detailed, honest and very knowledgeable!

Rooster helped us from the start and was FANTASTIC!! So helpful and kind! I had my son with me and he was super understanding of him crying and needing to be fed! PLEASE ask for Rooster when you come here!

Eddy worked with me and got everything I needed for moving. Also getting home delivery and free installation as well.

Eddie French was awesome! Thank you so much!!

Service was good - Dawood was willing to look up different things for us and answer various questions. We're so excited to use our new chair!

Taissa was a great help in purchasing our furniture

Elijah was super friendly and helped me get exactly what I wanted. We spoke over the phone and he had my sale written up before I came in so that I could be in and out in no time. I highly recommend Elijah if you're looking for someone who truly wants to help you.

Staffs (ALL OF THEM) are very welcoming and nice. Dawood helped us find stuffs faster and he answered all our questions. Along with Fayth, they just are very friendly and helpful.

Miss taissa was amazing!

Dawood and Edie were very helpful and answered every question.

Thank you Elijah for helping me get my first big girl couch!

Stephen was amazing very helpful and knowledgeable on all items to counches and pillows great guy to have working here

Stephen was inviting and absolutely incredible at helping me locate what I desired within Ashley Homestore Outlet. He provided information pertaining to several different choices which assisted me in making my decision. He was patient and professional throughout the entire exchange. I would undeniably recommend coming to visit him and the Ashley family!

So so. We were ready to get my home furniture because here you can "Grab and Go." But if you do, take it at your own risk; they do not wrap it or provide materials. They have some of the furniture at the regular store, too. It's better to shop for cars than furniture here. They don't even give water!

Stephen, Rooster and the entire staff was helpful and friendly. We got a good price on a sofa and love seat set. Thank you Ashley Outlet!

Very helpful salesman "Dawood" , did a great job explaining every detail of the product that we selected. Thank you guys.

Eddie was AMAZING. He wasn’t your typical salesman trying to haggle you. He was upfront and honest. He took our parameters and budget into consideration and showed us realistic options. He helped us pick the right couch that our fur babies won’t mess up! Loved he mentioned the 5 year protection plan too!! He was amazing to work with and we will definitely be back for any future furniture needs!

Eddy was amazing! So helpful. Took his time to explain everything and answer every question I had. Didn’t get annoyed even though I asked a million and one things. Ended up leaving with a brand new couch!

Elijah, Rooster and Olivia were the best, at making sure I walked out today with not only a piece of furniture but one I actually wanted. They spent plenty of time really making sure I got the best possible deal for exactly what I wanted. Selection here and price points are unmatched anywhere else even on line. Highly recommend!

Very patient... very helpful

Eddie French helped us out tremendously with the purchase of our new sectional. He was so patient and walked us through the whole process.

Amazing customer service very good price over all great experience. Thank you Dawood!

Elijah is the best salesman that we have ever delt with. He is very direct and very helpful and straight to the point. His customer service made us love the store. The selection is very decent. So many beautiful furniture on sale since this is an outlet. Because of Elijah, this will always be the first store that we will hit when we're looking for furniture.

Rooster amazing very knowledgeable !! Worked amazing with my partner and I. If I could give 100 stars I would. I am so pleased with the service I received!

I had a great customer service interaction. Rooster was a great sales representative to work with. I will make sure to always go to him when I'm looking for furniture for my home. Couldn't be happier.

Excellent customer from Dawood. Very knowledgeable and explained in detail about Ashley Furniture product and warranty.

Amazing patience with us as we decided on furniture and colors. Elijah was awesome! We will be here again without a doubt

Eddie French was absolutely amazing. He was so attentive and really made our purchase experience wonderful. He took his time and made sure we found the right sectional for our family. To add, delivery will be in the next couple days. Thank you, Eddie for your help! My new couch will be so comfy like getting a “hug from a couch.”

Eddie French was an amazing sales person and costumer service. He was great help!!

Elijah greeted us instantly and stay hands on to help us find exactly what we needed and when we need it by. Thanks

Absolutely an amazing experience with staff, it was so easy and I’m very pleased.

Eddie here is fantastic and really helped me figure out what couch I needed .

Rooster was great and what a fun name!!!

Rooster was awesome!!

Had a great experience at Ashley outlet with Steven and Tiasa. Both very helpful and friendly! We will be back to see them in a few weeks!!

Steven is awesome and thorough in his explanation. Great inventory as well. Very impressed!

Dawood was very polite and helpful helping us get our choice sofa

Eddie was great! Hands down the best experience. Won't buy from anyone else!

Had a great experience with dawood! Definitely will be coming back

Nisha and Stephen were great with helping us pick out our furniture and loading the furniture. They were very respectful and extremely knowledgeable. Great store!

My husband and I were helped by Stephen and he was extremely knowledgeable about ALL things furniture related! I would recommend anyone interested in buying to consult him because he knew everything from different financing types, to delivery schedules, and more. 10/10 experience.

Smoothly done. Appreciate Steven’s assistance.

Rooster is hands down the BEST! Amazing customer service, he made me feel right at home the minute I walked in! Helped me find exactly what I needed in a matter of minutes! I had one of the best experiences in Ashley’s today because of him!

Ended up coming in twice in the same day. First time, Elijah helped me find some end tables. Super helpful and friendly. Second time in, Fayth helped me with purchasing a sectional. As we were inspecting it, we found a hole in the back of one piece. Rooster was able to check the warehouse and arranged for us to get a replacement at the same time we pick up the couch. Everyone was very friendly and helpful. Will definitely be back!

Elijah was great with answering questions and working with me for my first time buying a couch!

Taissa was very helpful, yet very low pressure and we ended up with a living room set, dining set, and Baker's rack for our new beach house! All the staff were very pleasant and I'm sure we'll be back for more!

Rooster (our salesperson) was fantastic. He was very knowledgable of the products. He was not pushy at all, in fact, he wanted to make sure that we had exactly what we were looking for. We will definitely come back to see Rooster for our future Furniture needs. Thanks!

Eddie French was super helpful and did not make us feel like we were being rushed at all! He made sure we were happy with what we were getting and made sure we knew all of the pros and cons for each item we looked at.

Purchased a sofa today. Dawood helped tremendously - came in on his off day to help us.

Eddie French was excellent. He had a lot of patience and understanding of what we were looking for. He was terrific at helping our entire family. Specially, the kids find the furniture in their rooms

Easy going, and great experience. Stephen did an awesome job helping me find the perfect chair

We had a great salesman (Eddie. French) quality and service was great!

Dawood is a great salesman! We really liked how helpful he was with us! I love Ashely Products!

AVOID AT ALL COSTS! Eddie French lied to my family about what was in stock, when our items would be delivered and about the protection plan we purchased. It's now a month past our original date we were told by Eddie of when our furniture would be delivered and we are still missing furniture. The first day everything was supposedly coming. Then only half showed up. And the general manager informed us that Eddie sold us items that are no longer made and not in stock. The second delivery day (two weeks later with same items ordered but in different color) one of the beds arrived with a broken side board. Set up our queen bed wrong and broke a drawer in the process and we are still waiting for their "techs" to come fix it. Every time their delivery company has come in our house they have caused damage and were hateful about it when brought to their attention on the second delivery. The general manager (Rasheed)was initially helpful at the beginning of the issues but has now failed to call me back with promised information twice. The head of the delivery company (Inmar) promised they would send somebody out to fix the issues by today, But nobody showed up and now he doesn't answer the phone. Absolutely worst experience with any customer service in my life from these people. This is the type of place where the bad reputation of salesmen comes from. Again, avoid at all costs.

Rooster is GOATED. I love his energy and how helpful he was! Thanks rooster ! :)

Tassia was kind and helpful!

Eddie French was pleasant to work with.

Stephen, Rashadeen, and Olivia; did a wonderful job helping me and the family with our new mattress and living room set. Great prices and positive atmosphere!

Rooster should be employee of the month, very very helpful, was always there when questions need to be answered. Will be recommending in the future.

We were looking for a very specific table and Eddie French took the time to search and give us options we liked

Elijah....very pleasant and helpful!!!! Awesome sales person

Picked up some new furniture at a good price. Eddie French and the other staff were helpful, polite, and professional.

Stephen and Nisha were awesome! They helped our family to find the perfect bed set for my daughter. It was such a smooth process and great experience!!!

Very satisfied. Super easy process

Neil/Rooster provided excellent customer service, he was very helpful and addressed all my questions and concerns!

This place will make you feel very uncomfortable. The whole time we tried looking at furniture we were practically being stalked around the store. We made a quick decision on what table we wanted so we could be left alone. The older lady named faith helped us and she smelled very strong of a horrible perfume (note that I have asthma and it instantly irrated my lungs and gave me a migraine so bad I had to step outside and have my husband finish but the smell made him sick to his stomach.) One piece of our furniture was damaged so we left it behind to be repaired and they did not even install the shelfs or give us the hardware to do so. We were very disappointed and will not be returning to this location.

Elijah and Eddie the manager were amazing 🤩

Stephen was very helpful and informative. He was not overbearing and pushy like most salesman at furniture stores. Left an extremely good impression that makes my wife and I want to return and make a purchase.

Neil Olivia Elijah Stephen are the best people ever they stayed later to help me and my friend out and took care of us also helped us load up my furniture the greates furniture experience of my life. I really do thank you alot.

Good quality furniture at great prices! The staff was amazing and ensure we got our items delivered on the next business day. The minute we walked in the door Faith greeted us and pointed us in the direction of exactly what we were looking for. We got our entire living room updates for a fair price.

Faith, Steve, and Rooster were awesome. They really went the extra mile.

Eddie went above and beyond, and provided us with some excellent recommendations. He also made the shopping experience easy while we had our 2 Littles with us (my 6 y/o even asked if we can go back to visit him:)

Stephen and Dawood provided excellent customer service on my purchase as well as my brother's. They took the time to listen to our needs and concerns and provided us with options. Stephen has helped our a few time before with our purchases and does not disappoint. Exceptional customer service.

Eddie French did an amazing job. Very personable guy and it was a pleasure working with him!

Stephen was such great help to me during my visit. He allowed me to look for specific things that I had in mind and let me know what the best options would be. The selection was also amazing. Will definitely be coming back.

Eddie was great! Very transparent with the buying process and knowledgeable.

Eli was wonderful and very informative. He was able to save us money by selecting deals from the wide variety of furniture at this place definitely recommend.

good service

I wouldn't recommend Ashley furniture store in spotsyvania va to anyone! Post covid this store still has major STORE ISSUES and not keeping its word on furniture delivery. I purchased a bed( with cash) under the impression that this item would be available for pickup on the agreed date. (My mom is traveling to Fredericksburg) I now have to put her in a hotel in which its costing more money, they're claiming it's store policy not to issue refunds. Ashley claim to have Happiness Guarantee policy. Again I never received my furniture and I have to wait until next month to receive my money. I wouldn't recommend Ashley furniture store especially in Fredericksburg to anyone! BC

Taissa and Rashadeen were amazing to deal with they made picking out what we needed so easy! Thanks for having great employees like them!

Great environment. Nisha and Elijah are exceptional sales professionals and will take care of you.

Eddie did a great job helping me with the bedroom set

Great service from Ms. Taissa and Ms. Olivia

Eddie French was excellent. He accommodated our extended timeline and provided a seamless experience.

Eddie French at the Ashley Outlet store in Fredericksburg VA is great. He help us find a mattress. He was very friendly and detailed. We appreciate the service.

Deangelo and Stephen are very knowledgeable. Answered all of my questions accordingly. They are amazing sales people!

We were trying to get mattress because we have back problems

I really enjoyed shopping at Ashley with Taissa. She was so friendly and helpful and very knowledgeable and helped me make a great decision. We're very happy with our purchase and will definitely ship here again and request Taissa to help us. Highly recommend. 5 stars

Doward and Eddie 10/10

Had a wonderful experience with Taissa! She was very helpful and professional. I found exactly what I was looking for. Glad I came here today !

Eddie French was great. He helped my family pick out a mattress that was both affordable and worked for us. He was very professional and was honest about our financing options. He also was able to get our delivery in quicker than we anticipated. Thanks again Eddie

Update to my review: I’m really quite frustrated that I had to keep calling the location to figure out where my order was. Although the first portion of my delivery was fine- the second portion i had to keep calling. Apparently my order was sitting in the warehouse and Ashley had “attempted to call me” but it was the wrong number, which doesn’t make sense since they had the right number for the first delivery. They told me I can pick up my order as it is ready- but i had paid for delivery! Now instead of trying to make things right- they’re making me wait an additional 5 days for delivery that I paid for. If i had not called in today, my order would’ve been sitting there for another week! And it wasn’t a large order or anything- but just a twin mattress. Disappointed with the customer service i received and will think again before purchasing something from this location. Eddie French did an amazing job! We came in for a patio set and ended up buying a mattress. He was very professional, honest, and gave us a great deal. Thanks again Eddie!

High quality furniture and affordable prices. Salesperson Elijah was very helpful!

Elijah was a very pleasant and helpful.

Stephen was very helpful when me and my sister were shopping for a couch!

I had the most friendly and professional sales person named Taissa. She was patient and showed my husband and I the type of sofa we were looking for. It was a pleasure doing business with her.

Nisha was amazing. She helped us pick out all the furniture we needed for our new home. We would absolutely recommend any of our family or friends to come here and specifically work with her! Thank you Nisha!

Super helpful and easy to get in and out with what we wanted. Thank you Stephen and Rashadeen!

Eddy french. He was a great salesman very nice and helpful love talking with him,keep up Eddy you are amazing!! I love shopping at Ashley Outlet You all rock!!!!

Stephen is very friendly ant great service

Taissa was a great help nice place!

Eddie French will give you the best bang for your buck and was just an overall likeable guy. Great businessman mindset while not being pushy like your expected furniture salesman to get the deal done!

Eddie French is definitely your guy. He was so personable. He was thorough in making sure we understood the financing options and clarified all the questions we had throughout the process, and made it enjoyable.

Elijah was incredibly helpful and very knowledgeable! I had a great experience!

D'Angelo was helpful on our search for a new recliner! Would highly recommend him!

Deangelo was amazing and helpful!!!

Good furniture selection to choose from. Professional associates who understand how to respond to customer needs. Enjoyable shopping experience.

I visited this location and had an awesome experience. I was greeted by Deangelo as soon as I stepped into the store and he assisted me the whole time I was there. He was pleasant to work with and made my purchase process extremely easy. I will definitely visit this location again and advise you to do the same for any of your future furniture purchases.

Taissa has been a great sale woman and you guys should ask for her when you come to the store.

Mr. Eddie is a phenomenal Manager, he was very helpful!

Salesman Eddie French was very kind and helpful but not “pushy.” We found what we were looking for.

Elijah was great to work with. He gave me space to search their inventory and quickly answered all of my questions. Great experience

Eddie was amazing. I was looking for a very specific type of dining table that I hadn't been able to find anywhere else and he came up with 2 great options for me.

Eddie French was outstanding sales rep. Very knowledgeable and helpful. Thanks for the help with our purchase Eddie.

Eddie French was great during our visit at the Ashley Furniture Outlet. Highly recommend him.

Eddie French was SO helpful, friendly, knowledgeable and personable! I went into the store with a set budget and he helped me find exactly what I wanted and needed! Highly recommend!

Really cool they have the BEST recliners at the BEST prices. Dawood helped us a lot and was very knowledgeable.

Did not expect to purchase was just looking. They just happened to have what we were looking for. Our salesman was awesome and took good care of us. Will be sure to return, just to look!

Great experience and customer service at Ashley Furniture outlet with Eddie French! He pointed us to exactly what we were looking for and set us up with the best deal possible! Recommend Eddie for anyone in the market for Ashley furniture!

Neil did a great job! We found a great couch. He was very informative but also let us shop around and was not crazy pushy. He helped us out with our warranty and answered our questions. 10/10 and would buy with him again.

My exeprience was awesome, quick and to the point, Deangelo was super friendly and to the point, helped me out by searching up 3 different living room sets, and got me one that I can pick up in just a few days, my experience with Deangelo was seamless and easy and it’s always nice to work with someone who takes pride in their customers and the extra time to smoke sure they’re satisfied with their purchase when they’re big ones like furniture, and I would absolutely recommend Deangelo to anyone looking to buy some character for their home!

Me and my partner came in and Elijah immediately approached us with the best customer service, he made us feel welcomed and helped with any and everything we needed. We appreciated the service and will definitely be back in the future. Thanks Elijah!

Elijah is the best of the best I need a recommend him because he’s gonna be the person that’s going to get me and my son‘s furniture so I need to recommend him thank you Elijah. He is more than five stars. I give him like 100 stars 1000 stars

I had a great experience at this store! The staff was very friendly and professional. Deangelo helped me find the items online that I saw in the other Ashley store where I couldn't get any assistance. Items were in stock and available for quick delivery.

Great loved it

Eddie French was amazing very pleasant knowledgeable and a pleasure to work with. I will definitely return and tell my family and friends about Eddie French at Ashley's.

Elijah was great in helping us narrow down our choices for a new couch and made the process very easy and understandable.

Elijah did an excellent job with talk to us about the finance options.

Quick and easy transaction. We came in knowing what we’d like to purchase, but had a few questions. Eddie French was quick to gather the information we needed, demonstrated his expertise, and handled our transaction with efficiency and professionalism. Thank you!

Eddie F was very helpful! Greeted us, let us shop, checked in for questions, then was ready for our order. Super friendly and a wide selection in the story

Stephen Did a great job very helpfull

Stephen did a great job. Very helpful and patience.

We had a very positive experience shopping for a mattress. Dawood helped us out, they made the process super easy. So excited to get our new mattress delivered!

I had a great experience purchasing my new bed and mattress today. I worked with this young gentleman named Elijah and he was extremely helpful. He walked around and helped me find the mattress that was the most comfortable to sleep on. If you’re in the business of buying furniture Elijah is the man to see.

Great salesman very knowledgeable, thank you for your help!!

Deangelo was very knowledgeable of the sales and didn’t not pressure me to buy anything! I will be visiting this store again!!

Eddie French did an amazing job. He greeted us and let us roam the floor hassle free. When we needed his assistance he was very informative and helpful with our selection.

Eddie was super helpful and not pushy which I value more than anything. He went through all the finance options with us and went out of his way to get us the best plan possible for us. If you are at Ashley’s in Southpoint ask for Eddie!

Eddie was great!! He is so easy to work with and I will definitely be back!

Eddie French was absolutely amazing! He helped us pick the best furniture for our home without making us feel rushed or pressured. Highly recommend!

taissa was very helpful & patient. helped us find a perfect 3 piece set!

I just bought a new living room set and Dawood has been awesome.

Eddie is a true professional. He showed us exactly what we were looking for and gave us the time to make decisions for ourselves. Definitely happy with him and everything he helped us find!

Eddie F. was fantastic! Very friendly, approachable and knowledgeable about all policies and procedures--made us feel really at ease and was patient with our questions! We loved having him as our representative and we love the furniture selection!! Great experience!

Elijah was extremely professional, courteous and friendly. He made our shopping experience a pleasure.

Eddie French was extremely helpful in the purchase of my new furniture! He was friendly and created an inviting experience !

Neil was amazing!! He was very attentive and took care of us very well. We really appreciated his sale style. We will be back for other room we need furnished. Jill

Eddie did a great job helping us choose our new mattress for our new!! Thanks so much again!

Great place to go, so much to choose from. Elijah was so helpful as well as the other staff the few times we’ve been in there looking for outdoor furniture as well as indoor. Great selection, just as you’d expect from Ashley!

We have purchased from Ashley twice since moving to the FXBG area. We had the pleasure of working with Eddie both times. He's quick, honest, knowledgeable, confident in the product he's selling and easy to work with.

Always have a great Experience at this location. Stephen is always pleasant and is full of information. Appreciate all the staff here.

Elijah and Neil both helped us throughout the store. We had a great experience. They really helped out everywhere in the store prices discounts deliveries all around knowledge both knew everything in the store that we needed and where we needed to get it and when it was in stock and when it was gonna be delivered you can sure count on both of them great service

Neil was great I helping our son get a dresser

Neil was an amazing help!!

Stephen was great and Neil did an amazing job in taking care of me and did a wonderful job making sure everything was taken care of, very great attention to detail!

Neil was fantastic! I would come back because of his him.

Elijah & his boss Neil were super friendly & helpful. I came in to buy a new mattress and dresser - Elijah offered assistance from the jump, but was never pushy. He was funny, and did his best to get both sales - in which he did! Neil also offered free mattress toppers. This was my first experience at this location but I would come back for any future purchases as well as recommend them to others!

Taissa was awesome super patient and helpful! She made the experience great while buying for our new home!

Sales manager was extremely helpful, was very patient and answered all my questions. Will definitely be back and will ask for him next time as well. Great experience!!

Stephen and Elijah were fantastic! They answered all of my questions and were very attentive and accommodating. Will be coming back to but from them!

Taissa was great and a lot of help!

I visited Ashley Outlet with high expectations, and both Mr. Dawood and Mr. French exceeded them by going above and beyond. They accommodated my busy schedule for delivery and provided exceptional service throughout the entire process. Their professionalism and dedication ensured a seamless experience, and I am incredibly grateful for their efforts.

Absolute pleasure shopping here - Neil was an extraordinarily helpful, professional, and informative salesman. Recommended and would shop here again in the future.

Neil immediately helped us right when we walked in. We are very happy with our purchases here

Went to Ashley Outlet at Cosners Corner for new living room furniture. They had so many great quality selections. We settled on a new set. Daewood helped us from start to finish. He was amazing! I would recommend Ashley Outlet to anyone.

Daewood was anazing from start to finish!! He was very knowledgeable. We were looking for new living room furniture. We finally settled on a new set. The process was easy from start to finish. Thank you Ashley Outlet!!

I’ll tell you my wife and I walked in just to look and we even told eachother not to talk to any salespeople. Deangelo came up to us and respected that we were just looking and not planning on buying. Well Deangelo was great and we wound up walking out with a 3 piece couch, swivel chair and a kitchen table and left very happy.

Eddie French did an amazing job helping me out! He was honest, friendly, and extra patient with me. I couldn’t have asked for a better experience!

Neil was wonderful to work with!

Eddie French was excellent. Very personable.

Excellent experience. If you’re in the market for ANY furniture, come to Ashley Outlet in Fredericksburg, VA and ask for Fast Eddie French. He will hook you up with anything you need. He listened to what we wanted, and gave us just that. Great experience! Thanks Ashley and Fast Eddie!!

Fast Eddie French was amazing. We went in looking for one thing and left with a whole living room suite and bedroom suite. He took the time to pay attention to our likes and dislikes and showed us some great pieces to choose from. If you go into Ashley Outlet in Fredricksburg, ask for Fast Eddie!

Elijah was very helpful and informative from beginning to end of our shopping experience. He checked on us several times and was skilled at allowing us the space to make our decisions, while also making himself available at appropriate times. He was a great help. We look forward to working with Elijah again in the future. Great Job!!!!

Purchased my living room furniture with Elijah at Ashley Outlet in Fredericksburg. The experience was pleasant and the transaction went smoothly. Love the 0% interest for 24month financing available. I even received $75 off.

Joshua and Neil were super helpful. They helped me decide on a sectional and made the process super easy. I highly recommend this Ashley location

Our experience was great!! Taissa was super nice and helped my fiance and I find and purchase a new sofa!

Upon entering the store Josh greeted me right away! He assisted me in assembling my entire house. His knowledge of each product and honest opinion made me feel comfortable. Neil assisted with the mattress, and honestly, he was super professional and spot on as well. Josh and Neil made my experience so easy that I am now a loyal customer for life! Both gentlemen are a 5 in my book. Excellent JOB!

Second time working with Eddie. Great salesman. Easy process. No hard sales. Pleasure to work with.

I came here looking for a few pieces of furniture to finish my move. I hate shopping in-person but Josh and Neil made the experience smooth and answered all of my questions. I will be back again! Thank you

Neil Deangelo and most importantly Olivia were extremely helpful in my purchase of a new mattress. Was able to negotiate a good price and move forward in the process quickly. Will definitely return to buy more furniture in the future.

We’ve been to the Ashely outlet multiple times trying to figure out what we really wanted. Eddie was very knowledgeable and helpful. We were finally able to get our furniture set. Hopefully we have a smooth pickup!

Elijah was very professional and friendly, describe the items in details. If you visit the store ask for Elijah. The only reason I didn’t give a 5 was because of the manager.

I had a wonderful experience today in Ashley ! Eddie French was attentive, patient and worked with me until I was completely satisfied. He never seemed aggravated with my many questions and was all around a pleasure to work with.

Neal was fantastic. Helped us find a recliner. Fully went over all the details. We are looking forward to our new recliner. Thanks Neal.

My salesman Joshua and Store Mgr Neil are theee GREATEST EVERRRR. I was able to get qualified for beds, mattresses, and adjustable base for myself and my son. I definitely will be returning for Living Room Furniture.

Had amazing customer service from Deangelo was very attentive and helpful. I was able to locate a set to take home same day & this was exactly what I needed. Extremely grateful for everyone’s help.

Elijah provided excellent customer service. We found just the item we were looking for!

Easy buying experience, and Taissa was very helpful!!!

Joshua helped us out and it was easy and quick

Neil was great

Josh was very professional and knowledgeable.

Sales Rep Elijah was delightful. Very friendly and knowledgeable. A+ experience. Happy with my purchase. 🤩

Eddie French was absolutely amazing! So friendly and very knowledgeable. He made the process stress free! I would highly recommend if you’re looking to purchase furniture come see Eddie at the Ashley Outlet in Fredericksburg Virginia!!!!!

Eddie and Elijah were both very helpful and made buying our new chest easy. Both were very nice, would recommend to friends and family!!

Elijah was great! He was transparent about the process and we were satisfied with our purchase and experience today.

Good experience with Neil. Got what we came for.

Joshua and Stephen were both very helpful and polite. We found exactly what we were looking for.

Josh was an amazing person! Helped us figure out exactly what we wanted. We appreciate all the help!

Joshua was very helpful and informational when it came to the questions I had. So glad we came in, and we’re super excited to bring home our new couch! Thank you so much for everything!

Eddie is absolutely amazing. Awesome energy and easy to talk to. Came in with the intent to buy two recliners and left with that plus a sectional! Gave me an incredible deal that couldn’t be passed up!

Eddie French did a wonderful job helping pick out the perfect mattress from my guest room. Thank you Eddie!

Eddie F. did a Fantastic job! He was Super helpful and very knowledgeable about the products. He also did not pressure us into buying anything, which would have been a deal breaker for me. Eddie worked his "magic" to get our bedroom set delivered ASAP, which was clutch for our situation. Prices were decent too.

Eddie was a great salesman. He took his time and showed us a great bedroom set that matched our needs.

Eddie French offered us a top notch service

Eddie French was great!!!!

Taissa was fantastic and so knowledgeable. She'll make sure you get the best price possible!

Taissa was very patient and kind. I think really needed to make a decision and she was invaluable. Much appreciated and I am happy with my purchase.

Eddie and Dawood were very helpful and made the purchasing of our furniture an easy, quick experience.

Eligiah was awesome. He provided the help and support I needed in making a decision on a new loveseat! Great job by him!

Josh was great! Neil was also very helpful. Very happy with our experience.

Came here to shop for a bed frame and came out with more then anticipated. Staff here is fantastic and Friendly! Highly recommend shopping here for furniture.

Stephen and Josh were amazing salesmen and helped us perfectly find what we were looking for.

Josh and Rooster and Rachel are an outstanding team! No high pressure anything, and was a very good time overall for us. Took us 90 minutes from start to finish including us poking around looking at things.

I am writing my review just for Rachel. I personally know she saved our transaction and she is literally amazing . That's all.

I cake to visit and I left with a big 0urchase because Rachel helped me out so much. I appreciate her and I appreciate Ashley's for hiring her .she deserves a raise. She was able to do all my transactions in record time and fix her employees mistakes.

Rachel is literally the heart and soul of this location. She is an amazing customer service worker and Ashley's is lucky to have her

Neil and Jen today were fantastic in both customer service and pricing while dealing with an indecisive customer...many thanks and appluads to both!! And many thanks 😊

Elijah was a very welcoming and professional with our furniture purchase.

N-E-I-L was very helpful! We were in looking for a chair and ended up with a couch! He was able to keep us in our price range and get us something that exceeded our expectations!

Neil was great! He was not pushy with me, let me ask questions and when I walked away he let me. I ended up walking back and he was kind and patient while I crunched numbers. His great sense of humor was much appreciated. He did all that while training a new person. Thank you Neil.

Josh and Neil were awesome and so easy to work with.

We could not say thank you enough to Neil and Josh for their help today! We furnished most of our home at a GREAT price. Josh answered every question and Neil made the magic happen! They were also incredibly kind, accommodating, and patient with our little ones! Thanks Neil and Josh!

Jolie was the greatest

Great Taissa!!! 5 stars

Taissa, Helped us find the perfect bed for our son! She was so nice and listened to exactly what we wanted and needed for our furniture purchase.

We love Eddie at the Ashley’s in Fredericksburg at Masaponnax. We always deal with him so glad he is back at this location. Definitely out number 1 sales person

Excellent service from Josh! Ery attentive!

Nice place, transparent service. Joshua great guy!! Thank you!!

Neil and Stephen were very helpful in providing us with our furniture purchase and made the process super easy.

Neil, Stephen were great!

Mr. Eddie French at Ashley was extremely helpful helping us find our new couch. He was so patient with us as I was indecisive and asked a dozen questions.

Eddie French helped us and the service was awesome! Great guy with a great attitude.

Customer service is unmatched at the Ashley Outlet at 9721 Patriot Highway in Fredericksburg. Upon walking into the store my husband and I were greeted warmly. I told the rep that we were specifically looking for dining room furniture. He directed us in that direction. After a few minutes of browsing, the manager introduced himself to us and asked if we were looking for anything in particular. We replied “No” that we wanted to see what they had and go from there. He understood and gave us time and space to look by ourselves. As most of us know shopping can be an overwhelming experience. We found two sets that we liked that fit our budget and our dining spaces. The manager even complimented us on our choices. Look no further than Ashley’s Outlet Furniture in Fredericksburg for all your furniture needs.

Taissa was very helpful in having us get what we needed.

Great experience with Ashley Outlet today. Eddie was awesome to work with. Very patient and up beat. Haven’t made the purchase yet…24 mo financing with zero down. Delivery this week we hope. If you’re looking…go see Eddie in Cosners Corner.

I bought my sectional here and Taissa was really great. She helped me with everything and didn't push me to buy on the spot which is greatly appreciated. And she did great with helping me get a good deal.

Elijah was very helpful and kind with us.

Elijah

Josh and Eddie made furniture shopping a wonderful experience. Highly recommend!

I had the most amazing experience at Ashley Furniture with Eddie and Josh. Josh welcomed my mom and I in and helped us find a beautiful couch. Then Eddie helped us with a bedroom set and a new mattress. I am very happy with my experience :)

We came to the Ashley Furniture Outlet in Fredricksburg and were greeted by the Manager Eddie French who was so helpful in helping us order 2 sleeper sofas and a love seat. He answered all our questions and ensured us we could get a later delivery. We are super thankful for all his help.

Joshua served us with purchasing furniture.. he was so patient and sweet. He was knowledgeable and found me the best deal. Ask for Joshua when you come in you won’t regret it. Thanks Joshua

Josh and Deangelo were great throughout the whole process!

Joshua helped me locate a specific kind of bedroom chest. He was very professional and answered all our questions.

Neil and Stephen were informative, kind and I didn't feel hounded. They were supportive and informative if I had questions. Please check them out 🤙

Absolute amazing experience. Stephen and Eddie provided excellent customer service!

We have now come to see Neil twice here, he has been nothing but helpful (even though we cheated and went to regency)(sorry Neil). In all seriousness he is extremely helpful and great to deal with. If you need anything furniture related come see him.

Neil was very professional and knowlegeable!

Deangelo was great. Professional and courteous. Nice doing business with him

I was working with Ms. Rachael.. She helped me find the perfect set of bunk beds for my granddaughters. Excellent!!

Taissa at the Spotsylvania location was very patient and helpful through the purchase of our new couches

Stephen and Rachel were amazing and very respectable.

Thank you so much Eddie. You're the best of the best, no doubt.

Stephen was very helpful & friendly. We were in & out very quickly with great customer service.

Great service and super friendly guy highly recommend Eddie French at the cosners corner location 👍🏻👍🏻👍🏻

Neal was absolutely amazing from the moment we walked in he was so welcoming and he was so patient and kind . He was absolutely knowledgeable and very professional during the whole process. He took the time to answer any questions or concerns we had in details. He made us feel comfortable and confident we were making a great purchase. He went into extreme detail on all the paperwork and again he was very patient even with our young daughter whose was getting a little impatient. He was even such a great gentleman to help us with our items as we walked out the store. We are absolutely content with our visit today and because of Neil and Nick we will definitely be coming back for future purchases. They have made this experience like no other. I will highly recommend this store and must ask for these two gentlemen! Neil we want to thank you personally for everything! There is not enough words to express gratitude for on how amazing you made this experience for us on helping us with our purchase today. Nick we thank you as well for your patience and answering all our questions and concerns. PS: these two have the best hair styles!!!!!

Eddie French did a great job with helping me with my purchases. He was very patient with me and I didn’t feel pressured. Please ask for him when you stop in to Ashley Furniture Outlet in Fredericksburg, VA.

Stephen, Elijah, and Tonya were amazing

Eddie French was awesome! Very informative, patient, and knowledgeable!!!!! Will be a repeat customer 😊

Thank you Taissa and Nick for your incredible service. We will be returning in the future.

Neil was great and very helpful during the furniture buying process. He answered all of my questions and took the time to explain how everything works. Great experience!

Neil was fantastic and a great help throughout this purchase process.

Amazing store. Great variety great prices. Bought a couch in 30 minutes. Neil, one of the managers, was the most pleasant salesperson. Answered every question and didn’t hound me around the store. Would recommend!

Neil was extremely friendly , had all the answers to my questions. Helped me pick my sectional and explained the protection policy to me made sure I understood how it works . Very happy with my service.

This was my first time at the Outlet. Everyone was super friendly, but Stephen stood out right away. He was extremely attentive to my questions and was helpful in finding me options for what I am shopping for. I highly recommend visiting this location for furniture options for your home.

My wife and I had a great experience at Ashley Furniture Outlet through the expertise and friendly customer service of Mr. Eddie French. He put in the time for us to look at some living furniture as well as pick out a new bedroom set and mattress. He was very nice to our energetic littles too. Eddie and his crew were not pushy to make a sale, but informed us of the options available to us, and were very patient in staying a little after closing to help us finalize the transaction. Would happily do business again.

I went into Ashley Outlet at Southpoint. I was looking to replace a mattress for my grandson. I worked with Eddie French, who gave me a textbook presentation on all the different mattresses. Eddie was very knowledgeable on every mattress. I highly recommend you going to Ashley outlet, and have Eddie help you. I bought a great mattress at an unbelievable price. I believe in buying local. Kevin

Elijah helped us through the whole process of purchasing a sectional. He was honest but more importantly just seemed genuine and not pushy. He checked on us throughout our shopping experience periodically. Great job!

Elijah was so kind and accommodating

Always have friendly and professional service when I shop here. My most recent salesman was Eddie French. He was courteous, helpful, and a pleasure to work with.

We had an amazing experience coming to the Ashley outlet in Massaponax. Stephen and Eddie helped us out. They were very friendly and helpful. They are amazing at their jobs. Thanks again!!!!

Both the manager Eddie and Sales person Steven were really professional and really know their knowledge on furniture. Eddie is definitely a professional when it comes to displaying the details on pillows, mattresses and even more. Will definitely be returning to this location

Elijah was super helpful and informative. We were looking at dining sets, and he made sure to show us the various configurations to suit our needs and taste.

Stephen and Tonya made purchasing new living room accent furniture very easy and convenient. Neil was also a big help on trying to find an accent piece that had very specific measurements and style choice. Thank you all again for your help!

Had an amazing experience today with Joshua and Neil who were the dynamic duo. We purchased multiple pieces including a rug off the floor. They bent over backwards and made sure we were completely satisfied. A+ . Thank you!

Josh was extremely helpful and got us the bedroom set we needed! Highly recommend!

Absolutely positively completely outstanding DeAngelo.... Not the singer but your outstanding salesman. Your entire checkout staff Rachel was on point too. Thank you for the amazing experience. I'll be back!!!!

Neil was attentive to our needs and concerns. Great personality, great service! We will come back and ask for Neil!

D'Angelo was a pleasure to work with. He was friendly and really worked with us to get the best deal.

Neal was a great sales person, he helped me with all my furniture needs today. I can’t wait to be able to sleep comfortably now.

Excellent service from Elijah

Very nice, Stephen and Eddy and nice

Had a great experience here. DeAngelo was very patient with us while trying to pick out our couch. He was very helpful along the way as well! Definitely recommend him and this place!

Great prices, big selections, and helpful staff! Elijah was very helpful and welcoming! Thanks!

Neil and Nick were absolutely amazing! Super helpful & provided great customer service. Highly recommend Ashley’s outlet in Fredericksburg just because of all of their help!

Neil was the most helpful we have had out of any local stores we have shopped in recently. He listened to our needs and guided us effortlessly through our purchases. Highly recommend seeking him out at the Spotsy Ashley Outlet!!

Neil provided excellent service and is a pleasure to work with. We had a great sales experience. If you are in need of furniture you want to contact Neil. Great service and a great deal.

Neil was AMAZING! His customer service was outstanding!! He took his time to make sure he answered ALL of our questions. I felt comfortable with our purchase! Neil went over special features, and really created the ultimate experience for us. We will definitely be coming back and working with him in the future for ALL of our purchases.

Neil was great. He guided us to exactly thru where we needed to be and made us more than comfortable enough to commit to not only one but multiple items to add to our home. Can’t thank Neil enough for not just my experience in the store but also my wife’s experience. It is her that you need to convince and his knowledge into the products made her at ease and she thoroughly loved the overall experience. Thanks again Neil!!

Stephen really help full

Great experience. Eddie was very help in choosing a sofa set for my living room. When you come to Ashley look for Eddie.

What a great experience. Found everything we needed quickly. Neil and Harvey and Jolie were helpful and freaking awesome!!! Would definitely buy more from them!!

Eddie French helped us and he was the most genuine person! He explained everything thoroughly and definitely did not put any pressure on us. I advise anyone that comes to shop here to look for him to help you.

Taissa, was very friendly and answered all our questions.

Great experience with Stephen & Steve. Found what I was looking for quickly. Professional and friendly. Thank you!

I went to the Ashley Homestore Outlet in Fredericksburg on 2/16 and received a massive amount of help help Taylor. She was so welcoming and professional. I needed a lot of furniture and didn't know where I wanted to start. Taylor walked me around the store several times and took note of each of the couches I liked. Fast forward 2 days, I came back to my husband and the list Taylor made and was greeted by Deangelo (Taylor was not working that day). Once again, Deangelo gave us space to explore, checked in on us, and answered every question we had professionally and respectfully. All in all we were able to find furniture we really like and can't wait to receive. Thank you so much for your patience and assistance Taylor and Deanglo. It was completely appreciated.

Eddie French was incredibly helpful at the Ashley outlet - had answers to all my questions and really helped guide me on making the right decisions!

Eddie French was wonderful

Eddie French was very helpful and friendly. He above and beyond to help me purchase what I wanted. Great customer service.

Joshua took excellent care of us!! Neil was great backup! Really enjoyed the experience!!

Josh and Neil helped us find exactly what we were looking for! Great job!! Thank you guys

Eddie was amazing ! He was so helpful, very knowledgeable, and all around a HUGE help. I’ll definitely be coming back

We just purchased a new couch from Ashley's Outlet. We were helped by Eddie French. He did an amazing job. Eddie allowed us to look around before purchasing our couch.

Elijah was so patient (espically with my two tiny humans) and kind! This was his first week and you couldn't even tell with how professional he was! He had the perfect balance of letting us look around and checking on us. We never felt pressured to buy and never felt rushed.

Sarah was very helpful! I had very specific measurements what would be able to fit in my place, and I found exactly what I was looking for — down to the inch. And also very comfortable too!!!

I was looking for a sectional & bedroom set. Elijah was so patient and worked with me for over 2 hours. Neil went out of his way to help too. I am very happy with my experience at Ashley & will recommend.

Eddie French helped us today and was great!

Worked with Nick and he was amazing. Made our experience easy..

Neil and Jolie are the BEST!! Thank you for letting us come back even after some issues from before lol

Jolie was amazing great customer service and was patient with us. Loved her Neil was great as well wonderful people to work with

Tonya and Sarah are amazing. If you need or want furniture go see them. AMAZING

Nick and Sarah were great helping us pick out a new mattress! Very helpful and patient.

DeAngelo and Neil were super helpful today in helping me find a dining set! We will definitely be back!

Excellent customer service especially D'Angelo. Please find him for future purchases. A lot of great choices for every room.

Neil was awesome very helpful and knowledgeable. Took good care of us. Came back and got the couch because of him.

Steve was a great help! Go caps!

Taissa was a wonderful help from start to finish. She was very friendly and attentive. She was able to help with my purchase, answer all my questions, and offer valuable opinions in helping to shape my decision. I highly recommend her for all your furniture needs.

Stephen did a great job fulfilling our requirements. Patient, knowledgeable, personable, a great pleasure to work with.

Nick was very helpful and will to help and go beyond to make sure I left the store happy

Neil was great

Sarah and Steven anNeil Great job by the team

Stephen was great to work with- very knowledgeable on everything in the store. Gave space for us to look and popped in just enough for us to know he was around and ready to help, but not where you felt uncomfortable or pressured. Great selection of furniture for really good prices.

Originally came in here and was treated by the staff and eventually came back and was helped by Nick, who not only walked us through the whole processes and even helped us figure everything out with pricing was all in all a great help! Will come back again 100%

Jolie did an amazing job showing us couches and we were able to find the perfect couch for our family!!

Tasha was very nice, really approachable, and professional! I would definitely ask for her again when I return!

Jolie and Josh were SUPER helpful and very informative. Made the experience a lot less stressful. THANK YOU!!

My husband and I went to Ashley Outlet to look for a new couch & received amazing service. Jolie helped us. She was really knowledgeable & went above and beyond to help us find something we love that works with our space!

We worked with Stephen today he was very patient and knowledgeable. It was a great pleasure to work with Stephen we will be back.

Experience was wonderful - super helpful - no pressure and patient with me while I went through multiple displays for the perfect accent chair - Stephen was super sweet and stayed with us for over an hour

Tiassa was a huge help, super friendly, and funny, made shopping fun and will come back to her for our next purchase!!

Taissa did a great job helping my wife find what she needed. She was very friendly, funny, and thorough.

Great experience in Ashley furniture. Taissa was great and very helpful!! Definitely recommend her!

Great service from Deangelo. Very helpful and wasn't pushy like many salespeople are Not so great service from the rest of the staff. We signed off on the paper for delivery with our correct address on it only to get a confirmation email confirming delivery for an address not even in our town. We called to get it sorted out and were told we couldn't get a refund for the delivery except in store credit because of an error on their part. And come to find out the only avaliable delivery date for our actuall address was only on Thursdays. Very disappointed in their customer service and refusal to properly correct an error that was on their part

Dangelo was very nice and helpful he really helped me find what I was looking for

Taylor has excellent customer service and was very helpful, she goes above and beyond!!!🥰

Just purchased from Eddie and he was amazing. So helpful and so knowledgeable. Thank you for making my first furniture purchase so great!

Eddy was very helpful. Helped us figure out just what we wanted!

Very helpful and I could tell he genuinely cared about what I wanted.

Stephen was great with helping me with my purchase

Great job thank you for helping purchase the mattress

Neil was so helpful! He helped us find the perfect coffee table!

Neil was awesome to work with. Very helpful and friendly.

Neil really helped make our purchase easy!!

Deangelo was absolutely wonderful! Didn’t quite know what I needed but only had an idea. Told him I needed to look around and if I needed help I’d ask. He said, No Problem… but briefly explained the current sales. That helped us decided to get the second item that we planned to wait on. WE WILL BE BACK! Really refreshing to not be pressured and Deangelo was super helpful. Not to mention delivery was free! THANKS DEANGELO!!! He’s a rockstar!

Neil was very helpful. He found us another model that had little to no cosmetic damage

Neil was absolutely wonderful. Will use him again!!!

Taylor was fantastic, she was very helpful with everything. She was very imformative woth the policies and paperwork process.

Taylor was awesome she even gave up her name tag to help us with the use a ruler

We came in a couple weeks ago to look at recliners and the gentleman Stephen was very informative about a specific style chair I was looking at. After searching a couple of other facilities in the area we came back he helped us out again we actually purchased the chair customer service was fantastic and he didn't bug us for anything that we didn't need

Neil took good care of us highly recommend Neil

This is my first time buying brand new furniture. It was an amazing experience because of Jolie and Neil!!! Do Not ask for anyone else. Highly recommend them!!!

Jolie and Neil were absolutely the best people to work with, when it comes to buying furniture for your house. Do not ask for anyone else ever. Yet

Taylor and Taissa were so great. My daughter and i went in looking for a couch and left with great deal.

Taissa and Taylor were amazing with helping us choose our new couch. They were both very personable and friendly

Stephen was excellent assisting us with knowledge & pricing with the furniture. Very friendly & helpful 10 out of 10 rating, I definitely be coming back because of him‼️

Great service stephen was great

Jolie did a fantastic job! Super impressed with the service and her knowledge.

Josh and Neil are fabulous! We love buying furniture from here. The staff is attentive always helps us find the best price!

Eddie French!!!!! 7 years ago we bought from him in Central Park. We just stopped in to “Look” and low & behold…..EDDIE FRENCH is standing there. Who knew we were buying a new couch & loveseat? Apparently Eddie did…LOL. WE had a wonderful experience AGAIN. Thank you Eddie and thank you Ashley.

Deangelo and Neil were very helpful during the whole process of me getting my furniture for my very first home thank you guys

deangelo and neil were very pleasant and helpful through the whole process

We had the pleasure of meeting with Neil. He explained everything to us in detail. Went above & beyond to help us. Was very professional.

Sarah at the Patriot Hwy location in Fredericksburg, VA, was wonderful in assisting me with my purchase. Her patience and thoroughness made for a seamless purchase, and I look forward to coming back the next time I need some furniture.

Great experience! Helpful, funny and informative of all the questions we asked! Thanks Eddie French for the help on our sale!

Eddie and Steve were great to work with. Very friendly and informative.

Stephen was a great help showing us around and teach us about the furniture.

Stephen was wonderful, efficient and very knowledgeable. I appreciate how easy he made the whole process. Neil was great as well!

Josh and Neil was totally awesome to deal with! I highly recommend them to anyone. They were polite and respectful and most of all helpful.

Taissa was very professional polite and efficient

Eddie was so patient with me and got the price down to my liking. He was very nice and great customer service even when my son moved all the signs around in the store.

Neil was extremely helpful. Will be back!!!!

Excellent service! Deangelo was so helpful throughout my experience today! I wasn’t expecting to purchase a Purple mattress but I did and more! So happy to go into an establishment and feel welcomed. I can’t stress enough how great everybody was. They saw me three times today and each time, the best service! Definitely recommend if you’re looking to purchase furniture for your home. They’re here to help and answer all your questions. Thanks guys!

Eddie F was the best sales person we have ever had. Thanks for the service.

What an amazing team Josh and Neil are. Went in unknowlegable came out very happy and well taken care of. Ending with Rachel what a great experience. Thank you Ashley warehouse for treating us like family.

Sara was great!

Neil was awesome. His patience was truly appreciated as we went back and forth on what we actually wanted. Thanks for the outstanding service!

That staff (Joshua and Neil) was super helpful and patient while I went back and forth between multiple sofas. They made my experience as seamless as possible!!

Excellent customer service! Jolie is very knowledgeable and extremely helpful.

Joshua was great , will be back to purchase with him again

Eddie French was outstanding. He was helpful, knowledgeable, well spoken, professional and funny. He was honest about everything he said and if anything changed he informed us so that we could make a decision. Eddie is very valuable asset to tour company. Thanks for what you do and for what you done!

Eddie French was awesome very personable.

Eddie was very friendly and helpful in providing information concerning our purchase of a lift chair recliner.

Great customer service and accommodating. Sarah was great!

Tell your janitor to learn how to park. Every time he parks next to me he either scratches my bumper or dings my door.

Danglo was super helpful. Made sure we got exactly what we needed. I would come back again!

Deangelo was very kind and gave us space too look. Not pushy at all and very easy going.

Had great experience at Ashley outlet in Fredericksburg Va today. I walked in and was greeted by Neil. He was very knowledgeable and understanding on my needs. I have been going to Ashley's furniture store for years. This was the best experience ever. Will definitely back in the future.

We were greeted by a sales person named Stephen who was friendly but when we were ready to purchase two end tables he gave us a paper to fill out and said he’d be right back. 15 mins later we asked another sales person if they could help us and she informed us that Stephen was helping another customer and she would try to help. It took 45 mins in total for someone to write up and charge our card for the end tables. Stephen never came back to check on us. Sarah, the other sales person who helped was friendly was she and another sales person had too much trouble getting the machine to work to pay for it. Great prices but it felt as if our purchase wasn’t large enough to deserve the full attention of a sales person.

Fabulous furniture at great prices. Joshua and Stephen were very helpful and friendly.

Great service and very knowledgable salesman. Great prices and great stock.

Tassia, was my sells associate at the outlet very nice not pushy allowed me to shop and pick out what I was looking for. This was my 2nd time at this location and not once to she bug me with phone calls to try and get me back to the store. By her allowing me to make my own decision really helped me in my purchase. No pressure, make sure you ask for Tassia when you come to Ashley outlet.

Stephen and Steve were both excellent to work with! They made the process of buying our new dining room set such an easy and fun process! We will certainly be back again for our living room furniture soon!

Eddie French did a great job and did not pressure any of our purchases!

My sales lady Taissa was excellent, friendly, gave me space to shop around without hovering. Ended up getting me the best deal!

Great experience sales associate was very helpful

Today was great working with Steve and Stephen! I am so excited about my new couch!!!

I came In to buy a bedroom set for my guest bedroom, and was immediately greeted by Eddie French as well as the manager. Eddie was knowledgeable and was quick to break down numbers and finance options. It was a breeze working with him! If you're in need of furniture I highly recommend the Ashley outlet. Don't forget to ask for Eddie French!

Ask for Eddie F. when you go in! He was a lot of help, answered all my questions, and made the buying process super easy and stress free! 10/10 recommend !

This is my third time using Ashley and everytime they are Very professional, gracious, and energetic. Always recommend to anyone looking for furniture or furniture sets.

Neil was absolutely awesome! Very patient and exceptional in his knowledge of what was available at the store. When we finally decided what we liked best, he did all the paperwork and was able to get us set up for delivery..

It was time for new furniture and we decided to give Ashley’s outlet a go. We were greeted by Eddie (salesman). He was on top of his game, asked us a ton of questions and really got to know our living room just from asking questions! He knew what he was doing and we really appreciate that someone took the time to help us pick our furniture! We will 100 percent be coming back and sending our friends and family his way! Thank you Eddie!

Taissa gave me a great deal and was wonderful! Thank you

Neil was absolutely great.

Neil and DeAngelo were wonderful in the store helping me pick out the perfect couch! They were also very accommodating in answering all my wild questions. I will definitely be back to buy our coffee table next! Thanks so much for the help again!

Neil and Deangelo in the Fredericksburg location are extremely personable and knowledgeable. Great to work with!!

Sarah has been very attentive great costumer service!

Great experience in working with Mr Eddie French to get the furniture we were looking for. Highly recommend stopping by and seeing Eddie for a great buying experience.

Stephen was great! Extremely helpful and knowledgeable without being pushy. An asset to the store.

Eddie always is a great salesperson and I throughly enjoy my experience at Ashley when he helps us. We got everything we wanted and needed in one trip!

Eddie was quite informative and got me sleeping better than ever.

Wonderful customer service and prices taissa was amazing

Thank you Eddie for a great experience and for all your patience. He took the time to help us find something that would work with the measurements we had.

Very pleasant experience. Eddie was very helpful to us during our time there.

I would like to recant my original review. I had originally posted the below. Neil was great! The item on the floor was more than online and he honored the online price. He was very patient and transparent and I didn’t feel like I was being sold, neither a customer, rather a friend. Great customer service! Here is why. When they delivered the furniture I noticed that it was the floor model because of the damages I observed from the floor model. I was told by Neil at the time of purchase that they had it in stock in there warehouse.While I was offered the online price, I was told I was purchasing the floor model. It took over a week to resolve and I tried negotiating a lower price because we liked the furniture. After 10+ days we decided to keep the furniture, only to find the furniture was damaged even more under the cushions. We have been long time customers of Ashley, 20+ years and this recent experience has definitely added a sour taste to previous experiences.

Stephen was great! Very helpful at showing us around the store

Neil was phenomenal! He was patient with us and didn’t push us just for a sale. We enjoyed working with him and would definitely recommend anyone to come in and work with him too. We will be back!

Huge thanks to Sarah! Excellent customer service. She was patient and knowledgeable. The ladies up front were great also!

Taissa and Nick were awesome

Make sure you go buy your sofa from Eddie French at this Ashley Outlet. He good peoples for sure. Best in the business no question.

Jolie was excellent at helping me find exactly what I need!

Eddie French was an absolute pleasure to work with. He never tried to “sell” us on anything, he simply gave us his honest opinion and worked with us for over 3 hours while we picked out all of the furniture for our home. We will come back and use him again if needed. 10/10 service!!

Eddie French was very helpful on our purchase. He was not pushy at all. Highly recommend him.

First time visiting the Outlet location (instead of the Central Park location) and was greeted by Neil as soon as I walked on sales floor. I told Neil what I was in the market for and what financing needs were. Once I decided on the couch I preferred, Neil went above & beyond to make the financing work for me and was pleasant, without making me feel pressured. Not only did he save me a trip across town to probably buy a couch I was settling for, but I’m leaving completely satisfied with the piece I really wanted AND 2 free pillows to boot! Very happy customer experience and I’ll definitely be back to shop for adjustable mattresses.

Excellent service would be an understatement, Neil was very accommodating, he worked tirelessly and diligently with the intensity of a thousand suns, there was no mountain too tall, no valley too deep. Neil drudged through the trenches that are in store financing paperwork like a warrior with nothing but the sweat on his brow and the shirt on his back. I’d follow this man into the mists of Avalon at the drop of a hat should the opportunity arise.

Eddie has been fantastic at helping us every time! He made recommendations which were perfect for our needs while finding the best deals for us! Highly recommended.

Another great experience at this location, again working with Eddie. He was amazing and helped us find exactly what we were looking for. Eddie was absolutely amazing. He listened to what we needed, gave us space when we asked for it, and suggested the perfect pieces to fit our requirements. He was professional and courteous. He was also able to arrange for quick delivery on our time line. 5-stars, we will only work with him.

Sarah B. did a wonderful job helping us get a new couch and recliner for our new house! Made the process easy and enjoyable. Wasn't pushy and was very knowledgeable.