Ashley Store Lynchburg, VA

Lee was extremely helpful and informative as we made a decision. Good to know the quality of the material. It really made the decision easier.

Excellent service by Lee and staff

Lee was great. Asking for him every time

We came in unsure if we wanted to buy or not. Our salesman, Lee, was great! He was friendly knowledgeable and NOT smothering!

Krislin was excellent. great service

Layla gave me great service!

Great experience from the minute we walked in!! Lee helped us find all the best furniture for our home and price range. I highly recommend working with Lee. He is friendly, knowledgeable, and will put your priorities first.

Thank you Cory for your help today! Found a perfect piece for my kitchen to use as a coffee table. Your customer service was above and beyond!

Excellent salesmanship. Knew everything about each product that was inquired! Lovely service would come back again!

Wonderful shopping experience. Very knowledgable on the product and shipping method.

Lee was fantastic to work with and fully explained our options to match our lifestyle!

We LOVE Corey at Ashley Furniture! He is always so helpful and puts your best interest in mind! We definitely recommend Corey and buying all your furnishing needs at Ashley Furniture!

Corey was an amazing help for us at Ashley Furniture! We definitely recommend Ashley for all your furnishing needs! Ask for Corey!

Corey worked with us to get everything we wanted at a reasonable price!

Lee was very helpful in my shopping experience. Definitely recommend Ashley Furniture.

Lee was the best assistant in helping me choose my couch … please ask for him. Awesome staff!!! Love Ashley !!!

I bought new porch furniture from Cory. He was fantastic to work with and made sure my furniture was perfect before delivery. Thank you Cory.

Roger went above and beyond to get me the furniture that I was looking for and for a good price!! Thank you!

I had a fabulous experience at the Ashley furniture in Lynchburg today. Corey Reyna was the reason for our fantastic experience. We went in the store with only 30 minutes before close and he took the time to work with us until we found exactly the piece that is now sitting in our living room. He was informative without being pushy. He showed us everything in his showroom that fit the style and size that we needed. He was a breath of fresh air when the world of sales folks have a bad reputation. He was looking out for our needs both for what we needed in our space and what our financial needs were. I would recommend Ashley furniture of Lynchburg 10 out of 10 for anyone looking to buy furniture. Ask for Corey and you will not be disappointed

Corey was very helpful and professional.

Very helpful with showing us what we were looking for and gave us time to just look around and make decisions without hounding us Great experience would highly recommend Corey great salesman.

We were treated great at the Lynchburg store ! Cory and his team were awesome! Great service ! Great prices !

Roger was very helpful. Answered every question we had, from pricing, to trying to find the right sise couch for our house. Very friendly. With his help I was able to make a purchase that I was very happy and comfortable with!

Cory was great, low pressure and spent lots of time to ensure we were happy with our discussion. Would absolutely visit him again.

Cory is awesome , he was very helpful and patient with me 💕

I had a great experience working with Cory at Ashley furniture in Lynchburg, VA. He was patient, knowledgeable and incredibly kind to my four young kids who bopped around the store while I test drove the couch :)

*Exceptional Service from Roger!* I recently had the pleasure of shopping at Ashley Furniture, and I must say, the experience was top-notch! Our salesman, Roger, went above and beyond to ensure we found the perfect living room set. *Key Highlights:* *Roger's Exceptional Service* Roger was kind, courteous, and extremely knowledgeable. He took the time to understand our needs and preferences, guiding us through the vast selection. *Personalized Attention* Roger ensured we got the exact living room set we wanted, complete with all the options we needed. *Dedication* Impressively, Roger came in on his day off to finalize the sale, making the entire process quick and effortless. *Overall Experience* Ashley Furniture's quality furniture paired with Roger's exceptional service made for a truly satisfying experience. If you're in the market for new furniture, I highly recommend asking for Roger! *Rating* 5/5 stars

Very professional. Great service

Cory Reyna was a great help and very kind!

Cory Reyna was so very helpful and kind. I would highly recommend him for all your furniture needs.

Lee was great

Lee was a fantastic salesman. Very personable, helpful and accommodating.

The sales named Lee is so nice and help us a lot♡! Nice and warm store. Love it.♡

Cory was amazing. I was in and out within 20 minutes with the couch of my dreams ordered.

I purchased my living room furniture from this store four years ago. I visited the store today (10/19/24) and was greeted by a very nice salesman. I'll continue to shop here for my future furniture needs.

Came into Ashely to look at a sectional sofa with a hideaway bed. We met Lee. He was very helpful. He answered all of our questions. We left with an idea of what we really wanted. We went to another furniture store down the street. They didn’t have what we wanted and their staff just pointed us in the direction of where the two sectionals where. We left. We talked about how we liked the options at Ashley and especially how helpful Lee was. We returned today to Ashley. Lee was there and was so helpful. We and Lee, double and triple checked to make sure were ordering what we wanted. We also decided to buy the matching recliner. Forgive me that I don’t remember her name, but the lady that did the paperwork and cashed us out was great. She explained to me about how the delivery will go and she too double checked what we were ordering. We did not feel pressured in any way and definitely contact Lee again for any furniture needs for our new home. Thanks Lee. Tom Drake Appomattox VA

Excellent service!!!

Cory was great to deal with. This is the third time I have bought from this store. I had to do a warranty exchange through them even though I live out of state and Cory was able to make it happen as painlessly as possible. He was able to answer all of my questions and made it happen.

Awesome service! Thank you! Ask for Lee! He is wonderful! Knows his stuff!

Roger Wilson was very nice and helpful! He took his time with us as we were very particular. We was undecided and couldn’t make our minds up. But he kept working with us and NEVER gave up on us or got frustrated with us!! Thanks so much Roger for going out of your way for us!!! Also we want to recognize Lem as well for delivering a piece to us and helping us unload and get everything in and set up! He was definitely a lifesaver as well!! He was so very helpful and sweet!!

Ashley’s Furnishings Specialist Krislin was of great help to us in our decision making for the purchase of a mattress with all the useful information she provided. Thank you for your effort and great work ethic!

Cory was great!! Very helpful, will be telling my friends to stop by

Very nice. Cory Reyna was very pleasant to work with

Good choices they have variety options for living room furniture. I wish they make the delivery a bit convenient.

Zero stars needed. Went in to buy a chest dresser on the website priced at $199. The website actually states "see this item at lynchburg store". The store is like a used car dealership. Salesman literally said "I could let it go for $199 but Im not going to because "they" will charge you a $200 fee for delivery online." Then proceeds to say he will charge $299. Anybody who walks in the lynchburg store is getting ripped off.

Excellent customer serviceFriendly and helpful staff. Thank you Cory Reyna and Layla Jenkins

The store was well stocked with option along differing price ranges and the service provided was excellent.

Corey is a great reliable salesman! Would definitely use him again.

Cory is the best in the business!!!! Highly recommend!

We worked with Scott Einarsson at Ashley’s Furniture. He was knowledgeable about each piece of furniture, helpful whenever we had a question, but also gave us space so we could talk about it privately.

Had a great time working with Cory Reyna. Great personality not pushy directed me straight to what I wanted.

Oh my where do I begin? I was dreading buying new furniture. The moment I walked into Ashley Furniture and met Cory was the beginning of a WONDERFUL journey. Cory DID NOT pressure us not one time. We went in probably 5-6 times trying to decide exactly what we wanted. EVERYTIME we went in, Cory was there to answer any questions and, when asked, he gave wonderful advice and recommendations. I will NEVER buy furniture from anyone else other than Cory! He responded extremely timely when I text him and that was a lot!! If you want a wonderful, very knowledgeable and no pressure sales rep Cory is your man!!!!!!!! Along the way, we met Lem! That man is so sincere and has such a wonderful countenance about him. He ALWAYS welcomed us and was always smiling! He was one I looked for each time I went in just to say hello! Upon making our final purchases, we met Layla! Yet, another smiling face to make the experience great! AGAIN, Cory will NOT let you down. We are so excited to get our furniture. THANK YOU CORY!!!!!

Cory was absolutely amazing with the perfect amount of knowledge, professionalism and personality. I felt important from the minute he started showing me around the store. Cory was available via text and was always smiling when I came in and kept changing my mind. He helped me find just the right combination of furniture. Thanks Cory!

Cory is the best salesperson and provides good customer service

Phil helped us get a great price on a couch! He was very helpful, not at all pushy, and incredibly personable. He was transparent about the financing options and gave us plenty of space and time to discuss them. Phil 2024!

Cory Reyna truly set himself apart from other salesman, he went above and beyond to get us a great discount and ensured that every aspect of our transaction was handled seamlessly, we felt confident and well-informed every step of the way!

Cory R, was wonderful! It was such an easy transaction with service that couldn't have been more pleasant! Thanks so much!

Cory Reyna was wonderful to work with... helped us out and we ended up with exactly what we were looking for 5 stars!

Went shopping for a sofa & loveseat combo. Cory was very helpful and direct about their offerings and prices. We found a set that fit our needs and closed the deal in less than 30 mins. Great experience!

Cory was Great! Very happy with our couch. Easy and funny. Had a great time

Great, friendly service by everyone, especially Roger Wilson who was our salesman

Roger was very helpful, friendly, patient and a professional sells person. I appreciated him.

This was one of the most pleasant mattress buying experiences I’ve ever had. Terry and Cory were awesome to work with. I highly recommend going to see them for any of your furniture buying needs. 10/10 recommended!

We went in already knowing what couch we wanted to purchase. The online Ashley price was $3699. Online also had 12 month interest free financing. In store it was listed for $4899. In store financing was 60 month interest free financing. We asked if they could match the price. They could but would need a down payment which was not required online. When I asked about a longer term financing the sales person and manager did the routine where I waited there while he went to the office to "sharpen our pencils and get you a good deal" They came back and said yes but would need a down payment and the price would be $4899. We left and went to the store on Broad St. in Richmond. They had the same couch at the same price as online. No matching needed. We had a fair and open negotiation on terms and there were no games played. Make the drive to the store in Richmond and avoid the Lynchburg store.

Cory went above and beyond to help us get just the right piece of furniture we needed for our space. Really appreciated the customer care at this location!

Hi guys, we were looking for a second couch--did all research, read reviews, and I have worked in furniture business for Kincaid and Broyhill. So when I started looking for couches or sofas-- everywhere seemed to have same brands and all the same colors. All roads in other stores led back to Ashley furniture. So when I entered the store, all employees were very friendly and great "greets". So I was refered to Cory Reyna who at the time, I did not know that he was store manager. Anyway, I was looking for something very unique in design and texture ! Cory put me right on one that was different and what we were looking for so price and delivery costs were the major issues from completing the purchase on first visit. So I continued to look-- other people at other furniture stores seemed not really interested in selling me a $750 couch--- again all roads led back to Ashley furniture and Mr. Reyna. So after completely discussing warranty and frame specifications-- it was done! Mr. Reyna worked with me on pricing! All employees and Mr. Reyna were very efficient and caring about meeting me in negotiations and hospitality! Mr. Reyna was a privilege to work with and to help me make my mind up! We are going back for a new dining table and odds and ends. I'm customer for life due to Mr. Reyna and his employees! Peace

Phil was excellent

Phil

Phil

Phil was great to work with

I will start by saying we have been shopping for a mattress for quite some time. We have been to various furniture stores across lynchburg. Walking into Ashley all the staff met us at the door with a smile. Krislin was so very patient with us as we asked many questions. Her knowledge guided us to find the perfect mattress for us. We added the AWESOME cooling pillows and mattress cover to our purchase. Cory was helpful as well. Together they provided us with the best customer service experience. We cannot wait to purchase the rest of our furniture from them!!!!

Kristin greeted us with a very warm welcome. Followed back up and shared her knowledge on all the mattresses with us. She was very knowledgeable about the product and made purchasing a mattress and pillows and bed protector very fun and an enjoyable experience. Cory was very helpful in closing the deal.

Great experience with Roger at Lynchburg Ashley Furniture! He helped us find the perfect sectional for our family! Deff will be back again.

Today was excellent! The only reason it isn't 5 stars is because of a previous poor experience by a manipulative salesman in Florida 25 years ago. Thank you Cory for redeeming Ashley Furniture in our eyes.

Cory was an amazing sales person, helped us find the perfect living room set

Phil was great to work with. Very helpful and attentive.

I lived the selection at Ashley’s and Roger Wilson was so helpful. Great guarantees and service.

We recently purchased a living room sofa set and bedroom collection from Roger who was amazing to work with! He wasn’t pushy and worked with us to keep us in our budget. Highly recommend! I also want to give a shout out to Corey for his assistance!

Ashley furniture in Lynchburg is the best. Great prices and friendly faces. Phil was the best salesman we met and will make sure you leave the store a happy customer.

Working with Phil was easy and stress free throughout the whole process of purchesing.

Our recent trip to Ashley’s was great. Cory took care of us with the purchase of our new couch. Cory was very polite, knowledgeable, and easy to talk to. We would definitely recommend coming to Ashley’s and speaking with Cory for all furniture needs!

Cory was eager to show us what we wanted. He was never pushy, but was happy to show us options.

Great experience

Cory was greeted us when we walked in but let us browse without pressure. When we were ready to ask questions he was very knowledgeable and helpful. He made us a great deal on a wonderful couch and chairs. He even helped us get a new mattress for our daughter too. We are looking forward to getting our new furniture and very happy with his customer service.

Hands down, Cory was the most honest, trusting salesman I've ever had the pleasure to do business with. If you go to Ashley Furniture, ask for him.

Cory was great to deal with and very helpful and knowledgeable

Cory Reyna sold us a sectional couch and a recliner for a great price at Ashley’s furniture!

Phil was amazing and was such a great help

Roger Wilson my sales associate was excellent, professional, knowledgeable, and cordial! I enjoyed doing business with him. The entire staff is great!

Salesmen Phil was super friendly and was very helpful in my search for a sofa.

Salesman Phil was easy and knowledgeable on inventory. In and out very fast and super friendly.

Phil was great, helped out tremendously with our couch purchase

Correy and April were great to work with. Great service

Ashley Furniture in Lynchburg Va is a fantastic place to do business. Kristin Beverly assisted us in a recent in store purchase and she was absolutely fantastic. When our purchase was delivered an error in one item was made and rather than putting us off for several days Cory saw to it that it was corrected the same day and Lemuel made a special trip to deliver the corrected order. It is this type of attention to helping customers that has brought us back to Ashley. We highly recommend these good folks to anyone looking to purchase home furnishings.

The staff was fantastic, especially Phil who really helped us out!

Phil was great to work with! He was super patient and accommodating the entire time. He was very informative and made sure we were all on the same page before proceeding which made the whole experience comfortable and exciting!

Krislin at Ashley Home Furniture was so kind and patient with us while we were being indecisive in trying to pick furniture for our home!

Roger great guy he helped me out a lot he’s knows his products very well go check him out

Cory was very helpful and knowledgeable. Overall it was a quick and easy process

Purchased new furniture with assistance from Phil. Easy to work with and they price matched what was listed online!

They really went out their way to help us!

Great experience! Cory Reyna was super helpful and was happy to find us a great deal on bed frames! Will definitely be going back.

I had an absolutely outstanding experience here! Cory Reyna was a big help, and I fully intend to work with him for all my future furniture needs.

Cory was an excellent help to my boyfriend & I picking out a new sectional for our home! Worked with us & was very informative!

Roger was awesome! He was pleasant, professional and was not pushy! He definitely sold me the sofa ! I would recommend Roger 100%! He worked with what I asked for and made it easy!

Roger is great! Friendly, knowledgeable and patient, answering all our questions, Same with the rest of the staff!

Roger was great to work with! He is very friendly, knowledgeable and patient in answering our questions.

Good selection of pieces and great service help. Got the chair I wanted and am glad I stopped in. Would shop here again!

My experience at this ashley store was awesome and the store manager Cory Reyna was very awesome and professional 👏

We’ve bought a few items from our local Lynchburg location over the years and this experience was just as good as previous. Very personable, professional, and no pressure. Always appreciated.

Wish I could give a zero rating. People in the store were great. The delivery folks from Roanoke were rude, and not willing to work with us. Once you pay your bill, all the customer service is out the door. We will never step inside an Ashley furniture store after this experience.

Phil, Terry, and Layla were all phenomenal to work with on the sales floor and with ordering! We had a fantastic shopping experience overall!

Cory and Layla did an amazing job helping us pick out and purchase our new couch.

What a great experience! We were greeted by Roger as soon as we entered! He showed us the area we were looking for, sectional sofas! He answered all of our questions and even brought over a measuring tape as he heard us discuss measurements! He then showed us dining tables and was ready to answer and questions we had! Great service and expected prices! Had a great experience! Thank you Roger and Ashley furniture!

We recently went into Ashley furniture and Cory Reyna was a huge help. He was very personable, knowledgeable, and professional. We will definitely be coming back for any future purchases.

Cory Reyna was a huge help. Very nice and personable.

Lynchburg Va store. We stopped in to get some ideas of our newly built home in South Carolina. Krislin Beverley was our certified home specialist while we inspected various pieces for dining, living , and bedroom areas. She was outstanding and informative regarding everything we looked at. Even knowing we were not buying anything today, she went out of her way to ensure we had and found pretty much all we wanted. Incredible, informative and easy going demeanor. Completely enjoyed our experience with Krislin! Highly recommend her when shopping at Ashley in Lynchburg Va!

Phill was awesome!

Phil was fantastic!!!

Phil got us the best prices

Phil is the best!

This was my first time purchasing a furniture set and mattress and the salesman, Phil, was very helpful. Highly recommend!

Phil was a good and helpful understanding sales associate

Awesome experience. Cory and Layla were great to work with.

Roger was amazing, attentive, knowledgeable, and very patient and easy to work with.

Phil from the Wards Rd store was absolutely fantastic to work with and got us all taken care of while explaining everything! Thanks Phil!

We worked with Phil and he was a super helpful! Definitely ask for him when you shop here. Top notch service!

Phil helped us and was amazing at finding us a couch!

We worked with Cory and he was absolutely super helpful

Yall need to go see my man Phil, he was the absolute BEST!!!

Great experience. Phil was very helpful and responded quickly when my wife and I had questions about a bedroom suite and mattress.

Cory has sold us 2 sets of couches and he is wonderful to work with. He greets you, tells you what you need to know and gives you privacy to look around.

Krislin was very helpful and personalable

Cory was great to work with in making a smooth process and helping find the best living room suite.

The employees were very friendly and helpful. Huge selection of furniture ranging from beds to couches and everything in between. Very clean and well lit facility. The delivery was hassle free and they got everything built in no time. Some of our chairs were uneven and I had no idea how to level them and they took care of that as well. Can't speak highly enough about this place!

Cory was fantastic. No hassle and great service. Throughly explained furniture features. Highly recommend.

Go talk to Kenny! He was very helpful, not pushy, and we got a great deal!

Cory was fantastic! He was very welcoming right from the start, and he wasn't overbearing or hovering while we looked around. He helped us find exactly what we wanted and we even got some amazing deals to top it off. He even had demonstrations to show off the durability of some of the couches! Overall, we enjoyed our experience and thanks to Cory, we will be enjoying our new furniture as well :)

Modern furniture.

Krislin & Layla’s help was unmatched!

Phil is amazing! Helped us through every obstacle and hurdle. We appreciate you!

Brendan was excellent

Phil was so helpful and nice. Would recommend!

Phill is awesome! If you are visiting the store ask for him. He’ll help you out and treat you right! And Ashley furniture is quality too. Highly recommend shopping there for your furniture needs.

I came in today, just briefly looking for a sofa for my apartment. Cory came up to me very friendly and willing to help. I gave him ideas I was looking for and he took that information led me into the right direction and gave me my space to pick out a few I liked then he came over talked to me about them all. Gave me the pros and cons and what he was willing to help with. He did a great job I picked out a sofa for my new place and can’t wait to have it in my apartment! Thank Cory!

Walked in and received a warm welcoming welcome from Cory Reyna. We didn’t really know what we wanted so he helped guide us in the direction that we wanted. Never felt pressured to hurry and buy. Extremely patient and very helpful. I recommend Cory to anyone looking for furniture here.

Lee is great!

Very good deal salesman phil helped us out alot and got what we were exactly looking for

Phil helped me find the perfect dining table for my small space!

Phil was amazing! Highly recommend!

Phil and Cory were amazing!! Helped us get the perfect chair and price!

Phil and Corey were super sweet and helped us out with our purchase .

Cory was very helpful in helping us find exactly what we were looking for and helped us get a great price as well. We will definitely be coming back in the future!

Phil was so friendly and very helpful finding us exactly what we needed. He worked with us on prices and was very fair and we are leaving very happy. Someone give this man a raise! Phil for President 2024 🇺🇸

This is been the most positive and pleasant shopping experience I’ve ever experienced Cory was the best and very helpful I would recommend him to anyone

Cory was amazing! He helped us find the perfect living room furniture to suite our needs!

Great place, quick and easy. Thanks Cory!

Cory was very helpful and friendly, got what we wanted ordered quickly and easily.

Very helpful salesperson. Limited selection for what we were shopping for.

Went to Ashley’s to buy furniture for my first apartment. Phil was extremely helpful and helped us find exactly what I was looking for!!

Phil was great and helped me understand the pricing and how benefits of getting my furniture delivered as opposed to picking it up in store. Very helpful and understanding.

Cory was outstanding

Exactly what I needed , , Corey and Layla took the time to help me find the perfect fit for my needs

Phil helped us get everything we needed at a good price! Would definitely come again!

Super happy with our new table and chairs. The onsite team were great. Used the White Glove service which I recommend for ease of process getting the items assembled and delivered. Good selection of items and knowledgeable staff.

Went in looking for some furniture for a intellectually challenged client. Cory Reyna greeted me as I walked in with a warm welcome and offered his assistance without being pushy or demanding. He was very nice and carried on a conversation with my client including her in on what she liked and so forth. He also offered her a good deal and marked down some of the things she had picked out. Great experience for us both.

Awesome experience! Phil was great to work with, very informative!

Phil is a great salesman to work with! Most of all, he was never pushy. He was very kind and helped us pick out exactly what we came in looking for!

Corey was great with picking out a new couch. He listened to all my needs and suggested the perfect one!

Phil took great care of us. I am very pleased with the service I received.

Thank you Cory Reyna, was knowledgeable guy about the furniture and was very helpful

Amazing customer service. Just the right amount of help and letting you look around without being pushy. Go see Krislin

Best shopping experience ever and sales person Mr Cory Reyna was so amazing

Cory was extremely helpful and patient with helping us find a dining set. He presented us with many options. I recommend working with him.

Holly was very helpful and we enjoyed working with her!

Phil was great to work with and helped us find the perfect furniture for our home office.

Holly did a great job showing us around and making sure we got the best deal!! Highly recommended coming to Ashley Furniture and asking for Holly Miller to help you out!

Come see Holly. She was very helpful and answered all questions we had quickly. She and the manager stayed a few minutes after close to make sure we were satisfied.

Phil was super helpful in finding us a new couch, my wife and i were super pleased with the service and couldn’t be happier!

Phil helped us find the best couch for us!

Krislin was very helpful, always there to answer any questions. She is a very friendly sales associate. Gave us a deal that we couldn't reduse

Excellent Service!!! Such a great experience. Holly Miller was superb. Friendly people and a friendly staff. Would highly recommend anyone looking for knowledgeable furnishing specialist to stop by Ashley Store in Lynchburg, VA!

Kenny was great!!

Ask for Phill! As soon as he came into the picture we felt like we were his only customer!

Great service by Holly Miller.

Kenny was great

Phil is a 5 star seller at Ashley store in Lynchburg

Phil was amazing and very helpful! Very patient and kind

Phil was great. Attentive to our needs and requests. Would highly recommend him to friends needing furniture.

Holly was an amazing sales associate and very aware of products and very helpful and nice personality

Phil helped us out finding a bedside table today, so helpful :D

Phil was a great help getting me to get a nightstand!

Phil was very kind and informative from the start of our visit to Ashley. He checked on us several times to see if we had any questions or needed any help. Once we had found the bedroom suit we really liked, Phil offered to run the numbers and see what he could do for us with getting the price as low as possible. We are very pleased with our experience and wasn’t planning on buying today, but with Phil’s help and knowledge we sealed the deal.

Phil was very helpful with helping us find what we needed. He helped get the price down as much as possible. Thanks for your help, Phil! We’d definitely come back again for our future furniture needs and will look for Phil.

Kenny was great to work with! Very attentive and gave realistic time frames for delivery & had strong communication with us. Great quotes & worked well with us.

Kenneth Hunter was amazing and helpful through the whole process.

Kenneth was extremely helpful in helping me find everything I need. I will definitely be recommending him in the future.

Kenny was an amazing salesman . Funny and personable !

Marketing by Holly was smooth and objective. Sales was seamless

Our sales person was so helpful and went above and beyond to help us from out of town order our furniture. Thank you so much! A pleasure to work with you!

Good day at Ashley buying a bedroom set. Phil was very good and helpful to us. It was a positive experience

Phil was very friendly and helpful and extremely patient with my indecisiveness! We left with a bedroom suite we really love! Thanks, Phil!

Kenny and Phil helped us !! Great guys.. great customer service!!

Kenny and Phil did a amazing job

Kenny was fantastic very straight forward with all the information i needed! Was happy to buy from him the same day! Great Service!!

Great service. Very helpful. Kenny is great.

Philemon was great in helping us find all the furniture we needed for our house! He worked well with is manager to get us a great price.

Holly is spot on. She aggressively likes to find what people need and want and makes the path clear for purchase and delivery. I will be recommending others to ask for her.

Kenny was great

Great experience with Holly!

Kenneth was wonderful and really helpful w our purchase. Great service and great quality furniture!

We had a great experience at this location! Holly was amazing! Would definitely shop here again!

Kenny and Layla were amazing and helpful. I was able to describe my need. Kenny find what I asked for and Layla processed everything. I was in and out of the store in 30 minutes. We will be back for other purchases. (We are building a house that needs to be furnished.) Of note. The store is very clean and no one was playing “candy crush” rather than paying attention to customers. I left Grand Piano after working with a sales person who smelled strongly of cigarettes. I am very impressed with the Lynchburg Ashley.

Kenny and Layla were amazing to work with. Bought a mattress in less than 20 minutes

Kenny and Layla are awesome!

Kenny and Layla were great

kenny was great! very informative very nice!

Kenny is super nice and very helpful. He was there from start to finish. You're appreciated Kenny.

Kenny was amazing!

Kenny was an excellent person to show me around an gave me expert advice. I will definitely ask for him if I return!

They did a wonderful job helping me and my wife pick out our furniture. Very patient! Holly was the best and Cory gave me a great deal. Definitely recommend.

Kenny was very helpful with finding the right couch for us. Great customer service.

We had a young, energetic and very helpful associate help us make our first very large furniture purchase. Holly Miller is an excellent sales person. She is not the least pushy. We actually enjoyed spending 'bookoo' bucks thanks to her. 🥰

Holly and Helen were amazing and worked with me to find the perfect mattress and bed set! Thank you so much!!!!!!

Phil was great.

Philemon Hunter was very helpful and attention to detail. As soon as I walked in Door. He helped with a Smile.

Kristin was very helpful in helping us find the perfect living room set. She was friendly, polite and professional.

Phil for president

I visited the lynchburg store and it was great! Service was provided by Krislin, Kenneth, Layla, and N’Dia. Came apartment shopping and will definitely be coming back for next semester

Came in to lounge on/look at furniture for a future apartment. Kenneth, Krislin and Layla were very helpful and gave us great suggestions on lounge furniture! Definitely coming back to buy!!

We came in to apartment shop and we had a great experience. All the workers were very helpful and respectful. A few that stuck out to me were Layla, Kenneth, and Kristin. Will be coming back again!

This is from Mason and Abby. We were shopping for a couch and these workers really helped out, Kenneth, Layla, Chrislin, N’dia. They were a great help trying to find the right couch for my new apartment! Thank you!

Layla was extremely helpful

Kenneth and everyone else on staff were welcoming, knowledgeable about the products, and so helpful. We weren't necessarily planning to buy that same day, but the awesome price and positive experience convinced us. Thank you all for your help!

Phil was very helpful and patient with our family

Cory at Ashley's was great! He was very nice and very knowledgeable. He treated us like he had known us for years. We had never purchased anything from Ashley's before but we will be back. Thanks Richard and Diane McCormick.

A great experience! Phil was very informative and made our furniture shopping a very easy and pleasant experience overall!

Highly recommend going to see Phil. Very knowledgeable and got us the best deal.

The lady sales rep was very patient and friendly! I will definitely be back.

Big shout out and thank you to Krislin Beverly and Cory Reyna at the Wards Rd Lynchburg Va store for the awesome assistance in our furniture and mattress purchase! Krislin was very courteous and professional. She is very knowledgeable and answered all our questions and concerns. Manager Cory gave us excellent customer service and made sure we were satisfied with our purchase. Definitely recommend this store and their staff and will use them in the future! Again thank you Krislin and Cory! Sonny and Tammy

Phil was very helpful. Even though I didn’t make my purchase today, he assisted me very well and I will be back to make my purchase

Holly was very helpful and professional. We shopped around and couldn't beat the deal she gave us.

Went in just to look around at some dressers. Met Holly and explained what I was looking for and after seeing the 3rd dresser I found what I was looking for and made a purchase. The day I picked up my dresser I had Holly help me out with a sofa and also a new recliner. I would highly recommend Ashley Furniture and definitely recommend talking to Holly!!!

Holly is simply the best! Talk about patience, she has it, great customer service, she has it too! From the first day my husband and I walked in the store to the third day we finalized our decision, she was there to assist us through it all! Thank you Holly! You are the best!

Kenny was SO helpful. Got us in and out quickly, with a great deal! Definitely calling him for our next couch.

Kenny was super helpful, knowledgeable, and helped us pick the best bar for my mom’s new house.

Kenny was a great salesman. Got us what we wanted at a great price. Definitely recommend coming to him for any of your furniture needs!

Holly was great to work with! She answered all our questions and got us a good deal! Thanks!

Best in the biz talk to my man Cory he’ll give you a amazing deal

Kenny was so helpful and professional as he assisted us with our purchase today. I'm so excited and can't wait to get my new sectional sofa. it was all made possible by him. Thank you so much.

Holly did not harass us but gave us our space to look and talk. She would come around to check on us and when we needed to ask questions she helped us out. She was very easy to work with.

Phil helped us purchase a perfect piece for our bedroom! Thanks so much!

Thanks Phil for helping us with our purchase!

Kenny and Travis were SO amazing to work with. So helpful and informative when trying to find what I want and also stay within a budget. Customizing a sectional was so easy! This is a wonderful place to shop and browse and ask questions.

Holly helped us find the perfect dining room table for our renovated kitchen. She was helpful, informative, and did everything to get us a good price on everything ordered.

Easy to work with. Friendly. Negotiable and made things super easy. Loved the selection available and can't wait to get the sofa in my home!

Great experience with Philemon Hunter,very knowledgeable with furniture we bought

Holly Miller did a great job answering our questions, giving us plenty of time to make a decision. She also, tenaciously tried to locate dining room chairs for us!!! Great job!

Great sales person Holly very professional Corey great manager! Kind and care about customers needs will shop definitely here again

After shopping in numerous furniture stores we finally found a store and in particular a gem of a sales associate. Her gentle but very informative mannerisms were superb. Her knowledge and efficiency were beyond belief. Thank you Krislin!!

We recently purchased a sofa and love seat from your Lynchburg location. We dealt with Cory Reyna. Cory was awesome. He allowed us to look without unwanted pressure, offered helpful advice and was diligent in follow up. Top notch customer service.

Phil was awesome and easy to work with and very understanding!

Had a a great experience with Phil. He was very helpful and getting me what I need. Thank you.

Phil was amazing 🙌🏽! He gave us great discounts and he was very nice to work with! Make sure yall ask for Phil!

Phil was so helpful in finding a perfect couch for our living room!

Phil was great to work with!

Phil Hunter was amazing, he gave us time to look around without being pressured and he was honest about the prices. Thank you.

Our sales person was Terry Steele and I can't say enough good things about him. I would definitely recommend him and the office staff at Ashley for your furniture needs.

Cory was very helpful and knowledgeable about the furniture we looked at. The sale was wonderful and we purchased a new couch that will be perfect for our family.

Kenny was very polite, answered all my questions and helped get me in and out quickly

Krislin and Cory were both excellent representatives for Ashley furnitue. They were patient and absolutely 100% customer focused. We came in and looked at mattresses, unsure of what we wanted and not very knowledgeable about mattress technology. Cory and Krislin both patiently worked with us and educated us about the mattress' benefits. I would definitely recommend them to others.

We arrived at Ashley and were greeted by Krislin. She was warm and went above and beyond to assist us with any questions or concerns. Cory, the manager, spent considerable time alongside Krislin to work on finding the perfect mattresses and pillows for our family. Thank you Krislin and Cory!

I had a pleasant experience shopping for a mattress here. The manager, Cory, and the sales associate, Krislin, took their time with me to help me find the best fitting mattress and pillow, keeping in mind not only what felt the most comfortable but what would be the most beneficial for my spine. They also worked hard to provide the best pricing and financing deal available. They were both friendly, helpful, knowledgeable, and thorough, making the decision and purchasing process easy and pressure-free.

Wonderful experience and great staff that is willing to help customers! Krislin and Cory walked us through the entire process of finding a mattress, and were more than willing to assist in finding the right mattresses for our family!

Met with salesman and GM. Told them the horror story of shopping elsewhere. GM had a great plan to share with me to get me my money back and get the service I was sold. Solid guys, will be buying some steel frame furniture from them this year.

They suck! Ordered months ago, scheduled delivery 3 times. Last time a migrant calls saying he is lost on Leesville rd and truck won't fit under bridge to get into Alvista. Couldn't give landmark because he didn't know what one was. Called store to have entire order canceled, Manager stated a cancelation fee will be charged and hung up. REALLY!? This place should be shut down. 😒

Kenny was so helpful and patient with me during my recent visit at Ashley’s. He was very knowledgeable about sizes and colors of sofas that it made my experience so smooth and easy. Ask for Kenny if you need some new furniture!

We went in for a new bed and decided to get a couch as well because of the interest free payment option. Our salesman took advantage of our trusting personalities and lied to us. He charged us $1,000 more than the retail prices listed online! When the bed came in, they tried to deliver half of the couch... our bed frame arrived damaged and they promised to replace it and we still haven't heard a single thing about replacing it 2 months later. The 2nd delivery team that delivered the couch broke 2 picture frames and scratched the door frame up when pulling it in. Didn't even apologize. Worst furniture purchase ever and I will not recommend or return.

Cory Reyna was very friendly and helpful. He was insightful on all the furniture we looked at it was very comfortable to work with. And he was amazed at the magic tricks I would do for him.

Beautiful furniture my mom bought a farmhouse kitchen table it is beautiful..I recommend this place very friendly employee and they are so nice and friendly

Wow! I can't say enough about the service I received at Ashley Store in Lynchburg. Carlos came through with flying colors... every time. He saved Xmas for me by making a last minute delivery to me, that I thought would not happen. The entire Ashley team has shown me professionalism, courtesy and excellent customer service. I truly appreciate their efforts and can do attitudes. Thank you.

Very easy, working with Philemon was great

Great customer service. Philemon was very kind and helpful.

Kenny is absolutely the best! He was so extremely helpful when picking out my new bedroom furniture, I highly recommend him!

Avoid at all cost. I purchased a dining set and upon delivery there was a faulty chair, waited weeks to send someone to repair it and they couldn’t, now I have to wait for weeks to send a repalcement (months to adddress a crocked chair). Terrible terrible experience. Be aware that you can’t return anything at this place.

Kenny was great!

Layla is the best she deserves a raise %100 would come back just to see my bestie Layla

Philemon made our experience awesome

Philemon was very helpful!

Kenny was such a great help and made the process so personal! Made buying a first couch so seamless and easy, 10/10 would recommend going to him!

Kenny was such a great help! Super easy process and very flexible with us!

Kenny was wonderful assisting me with picking my sofa.

Krislin Beverly was absolutely amazing and so helpful. She's caring and down to earth and will be the only furniture specialist we will come to!

Excellent customer service

Kenneth and Krislin were super helpful and never pushy while I was making my decision on which couch to get. Would definitely recommend you come here.

Very friendly staff. Very knowledgeable. Kenneth and Krislin met all of our needs and gave us all the information we needed.

Kenneth Hunter was very helpful and took good care of us!

Kenny did a great job helping us!

Phil was amazing! Thank you!

Worked with Phil, highly recommend!

Kenny gave my spouse and I excellent customer service from the moment we walked in the door. Helped us find the exact piece of furniture we were looking for and was a pleasure to work with. Would recommend!

Phil was fantastic. He ordered exactly what I had looked at online and made sure I was aware every step of the process. Thank you so much!

Phil was great to deal with. Knowledgeable and pleasure.

Ask for marty

Kenny & N'dia were there best.. Didn't pressure us at all like other furniture stores. Process was seamless! Definitely will be back.

Friendly staff. I can’t remember who helped us but he was laid back and not overbearing. I don’t know who spends that much money on a couch though.

Kenny was extremely helpful, and knowledgeable. He made the purchase easy and hassle free. We will definitely be making our next furniture purchase from Ashley!

Best salesman ever. Phil was nice and very welcoming. We will be back..😃😃😃👍👍

Amazing experience and deals @AshleyFurniture in Lynchburg! You have to ask for @KennyHunter. He is amazing! #amazingfurniture #awesomecustomerservice #greatexperience

Very helpful and friendly staff. Not too pushy.

Salesman Phil for President 2024

Phil was an amazing associate!

Kenney was the nicest, most helpful Salesperson. He gave us an incredible deal on a sectional!!! Thanks Kenney!

Excellent service! Approval was easy! Very nice selections! Thanks Kenny!!!

Kenny was super helpful and did a great job assisting us!

Friendly and helpful.

Worked with Phil…. He was a pleasure to work with .

Phil was a huge help to my wife and I when looking for a table, he communicated clearly with us, was very knowledgeable, friendly and personable. Would recommend if you're looking to furniture in Lynchburg, to go to Ashley and ask for Phil.

Phil was a great salesman to work with! Never pressured us to buy, gave us quick quotes and was very helpful the whole process of finding a dining room table

Ask for Kenneth he is GREAT over at Ashley furniture store! So helpful.

Kenny was super helpful and knowledgeable about all of the products we were interested in and ultimately led us to the perfect sectional! 10/10 would recommend

Kenny was great!! Very helpful and informative.

Phil answered all my questions and helped us purchase a new mattress and frame quickly

Scott was very friendly and helpful.

Mr. Phil Hunter had excellent knowledge of the furniture and all options. He provided an easy buying experience.

Philemon was very helpful. Great experience!

Phil was very helpful and patient with me and easy to work with. I highly recommend

Phillemon Hunter was very helpful and walked us through everything very smoothly ! Thank you

Kenny never gave up trying to find the perfect couch for the picky customer! I had something very specific in mind. He didn't try to change my mind and was very patient ans he showed me every option available. He also worked to stay within my budget!

Very informative and helpful! Thanks Philemon☺️

Philemon Hunter did a great job helping us purchase what we needed at a great price!

Kenny and Madison hooked us up on the purchase of our new couch. Great customer service from both and they even stayed late to help us. I will definitely come back in the future.

We were at the store today and bought a new recliner and Kenneth helped us. He was very nice and helpful and respectful. I would recommend going to this store.

Second visit this month and made a purchase both times. Excellent selection with many options. Entire staff is courteous and helpful. Phil & Ken are super knowledgeable and ready to help. Big thumbs up 👍

Philemon was extremely helpful and made the experience very easy, and enjoyable.

Philemon was great

Kenneth (Kenny) is great! Super personable and friendly!! Love my purchase

Philemon was very attentive and professional. I would certainly recommend him to others.

It was our first time at Ashley’s in Lynchburg and I have to say it was great. We worked with Phil todays in a row and he was wonderful will diffently be back

Kenny was very helpful and a great listener. He answered all our questions.

Kenny

Amazing help pick furniture Krislin was awesome. Thank you

Kenneth is 10/10!!!! the service was amazing since we got there and he was so kind and worked with us and our budget so well. I liked the store a lot but Kenneth made the experience way more enjoyable. My husband and I will definitely be back soon!

Amazing service from Kenneth! He helped us to get our amazing couch and also with the financing process. One of the best customer services I’ve received in Lynchburg.

Philmont Hunter was great- super helpful not overly pushy.

Very helpful in meeting our pricing needs

Madison was very helpful and quick with information. Great service!

Phil was an amazing sales man that knew what he was talking about. He listened to what we wanted and needed and showed us stuff that worked for us. I definitely encourage calling Phil to help with your furniture shopping, especially for couches! He was the best salesmen on this side of the Mississippi River!

We came in to get a sectional . We were helped by Phil . Highly encourage you try and speak with him. Very helpful and will hook you up with a deal for sure!

Phil Hunter, absolutely amazing, walked the whole store with us, he did multiple price checking for us and it never felt like I was being pushed or “salesmaney”. He gave us the best possible deal, and was very kind, after a long day. 1000% recommend if you need new furniture

Kenny helped us find the best deal on our new furniture set, best plan for us and was very patient! Will be returning for a recliner soon!

Kenny was great, quick, efficient, and gave us the time we needed to make a decision on our purchase. He was so pleasant!

Kenny was wonderful on the phone and in person! He helped us find a twin frame quickly at a good price and was great to chat with.

Wonderful experience! Holly went right to work and found EXACTLY what we were looking for - even though it was being discontinued. So happy with the service! Thank you, Holly!

Travis helped me match the color for a bed using my mom’s nightstand drawer. Her bedroom suit is old but excellent condition. I did want to continue to use the suit but the bed was a double and I needed a Queen. The choice we made is great and I hope to get years of use. Thanks Travis

Travis was very helpful. Thanks

Had a wonderful experience. Terry our sales rep was extremely kind and helpful. Would recommend seeking out his expertise.

Great hospitality with awesome people. Kenny and Travis are amazing!

Kenny and Travis were awesome guys that helped us around the store!

Kenny was great and we loved working with him!

Kenny and Travis were so helpful and kind to the Liberty students! We love them!

Kenny was incredibly helpful and kind. He made you feel as if you were at home the second you stepped in the store.

Kenny was extremely accommodating with all of our needs. He went above and beyond in order to connect with us as customers.

Kenny gave amazing service! This Ashley Homestore will continue to get all of my business. You will not be disappointed by your visit and you may get a friend out of it!

kenny is so kind and is a wonderful employee!! He made out experience so wonderful!

Philemon Hunter was great to work with!! Very Professional!

Phil Hunter was great to work with. He gave us a great price on a sectional and was very knowledgeable.

Kenny, was amazing! He helped my husband and I pick out the perfect couch for our home! We will definitely be coming back in the future!

Kenny was great to work with. We had a couple options we could go with at other stores, but he was determined to beat their price and provide great service along the way!

Phil helped us a ton picking out a couch!

My sales specialist Phil Hunter was more than helpful, everything went smoothly and quickly.. will definitely be back and see Phil again

Phil was super helpful while we searched for a new sofa. Staff welcoming but also didn’t hover.

Phil was excellent and very helpful with our complicated purchase, thank you!

I visited Ashley store in Lynchburgh, VA and the customer service was on point. Representative was very nice and helpful. They carry an awesome selection unique leather furniture.

We love Ken! He is so great to work with! I will definitely come back to buy from him again!

Krislin and the entire staff where very helpful l with everything! Definitely recommend doing business at this location. Ask for Krislin when you go in!

Phil was great. Worked a good deal for us and was fast and friendly.

Krislin was great!

We just purchased a sofa and love seat and had a very good experience! Philemon Hunter helped us and spent time with my husband and I and our kids answering our questions and finding out our needs. He was patient with us as we tried out a lot of sofas to find what was right for us. He also gave us space to make a good decision and discuss without the added pressure of him listening on. I definitely recommend Philemon Hunter when you are looking to buy new furniture!

Just bought a couch and loveseat for our family. Philemon was real helpful, was able to give us some good tips and ideas. Never felt like he was upselling us at all, let us have our space to explore all their couches and try we all out, and just stayed available to let us know options and prices, even with our kids with us. Great experience. We're looking forward to having these for a long time!

Excellent customer service by Phil. I will be recommending and returning to my work with him.

Customer Service (Kenney & Travis) was outstanding! They worked with us for two days to make sure we got exactly what we were asking for. We walked out completely happy with our purchase and are looking forward to our new bed and nightstand. ☺️

Kenny & Krislyn were awesome! Very polite & helpful.

Phil was friendly, helpful, and easy to work with.

Kenny was very helpful and patient when we couldn't make up our minds. He was very knowledgeable about furniture. Overall, he is a great salesman and an assett to your establishment.

Kenny’s customer service is amazing!!

If you’re shopping at Ashley’s Furnitire in Lynchburg ask for Kenny! His customer service is excellent!

Travis helped me throughout the entire process of furnishing our apartment!

Customer service from salesman Travis Agee was excellent.

Travis was pleasant and helpful. His never ending knowledge on furniture was refreshing. People like him are a reminder of why shopping in store will always beat online purchasing.

I went in to get a bed set and travis was extremely helpful. He was just the best!

I went in looking for a bedroom set and received great service from the sales staff. Very helpful and knowledgeable. Overall a great buying experience. Thank you Travis!

Kenneth was awesome and very patient. Kenneth was very informative about my purchase. Thank you for your service.

Cory Reyna is a great manager and salesman! He took the time to look over the sofas we were interested in and got us a great deal. A must for shopping for furniture!

Cory Reyna was a big help when we were buying a sofa and love seat. If you want great service at Ashley’s ask for Cory.

Kenny went above and beyond to help me with my purchase

Great customer service by Kenny.

I bought 2 sofas from them about 3 weeks ago 5000 dollars, it came broke and they still haven't fixed it ,I never getting anything else with them.

Kenny was great! He gave us a great deal and helped us the find the couch we wanted!

Phil was super helpful and was able to find us a great couch!!

Great Customer Service!

We came in on a different day and they were closing the doors when we came. The gentleman who interacted with us his name is Philemon Hunter. He gave us his card and apologized that they were closing up for the night. We came on another day and asked how he can help. He showed us and told us a couple locations they had for dressers. I then mentioned a certain set I looked online. He showed us the type of wood and style it looked like in the store. Overall, he was very communicative, great, and making sure we had our questions answered.

Popped in for a new dresser, was a quick and easy experience. Kenny helped me get in and out and was really pleasant to work with.

Just purchased a fabulous couch! The Assistant Manager Kenny was incredibly helpful and knowledgeable without being pushy.

Excellent service! Found exactly what I was looking for. Thank you Philemon hunter!!

Kenny and Jasmine helped us out and we’re very helpful at getting us a good price on some patio furniture. Both were pleasant to work with. Good experience here overall!

Phil was very helpful and informative.

Philemon was incredibly helpful, and patient. I wasn’t sure what I was looking for and he helped me find it. India was also super kind and helpful!

We had a great experience finding a couch with Philemon today!

Philemon was excellent in helping us find a couch for our apartment. He was very patient and answered all of our questions.

Philemon was a great salesman. Helped us find the exact sectional we were looking for. Was incredibly patient and helpful in answering all the questions we had!!

Cory and Brendan were fantastic. Excellent service!

Brittany gave us space, but was always available to answer questions. Everything was explained clear and easy.

Phil was very helpful and helped us to find exactly what we needed.

Corey with the Lynchburg store knows how to take care of his clients. We had an issue when our furniture was delivered and he went above and beyond to make sure that in the end we were satisfied customer’s, and we certainly are. He will be getting our business from here on out and we will be happy to refer friends and family to this store.

Phil was very knowledgeable and did a great job in getting us the sofa, table and chairs that we were looking for! Highly recommend him while shopping at Ashley!!

Phil was extremely helpful and answered all of our questions during our buying experience! Highly recommend you go see him!

Phil was super helpful and guided me to find exactly what I needed

Phil was awesome

Kenny Hunter was the best. We wanted our sectional today and he made it happen. The price was great and we are so excited.

Kenny Hunter is awesome!! He found us the perfect couch. We wanted it today, and he made it work!

Phil is very nice and professional. He was able to give us a good price on the set we purchased. Looking forward to having it in our home. Would shop here again.

Kenneth Hunter was great! Very helpful in finding me a couch!

Philemon was a great help as we looked at adding onto our furniture set. He was knowledgeable and double-checked on specifications and prices for us.

We were looking for furniture for our new house and we ended up buying it today. Philemon and Kenneth were just awesome to work with. They tried everything they could to help us and were not pushy whatsoever. Would definitely recommend Ashley.

Love love love my experience today at Ashley Furniture in Lynchburg. Philemon was our salesman. He was so helpful and friendly. We came in looking but ended up being able to purchase everything we needed for our new home! Kenneth was amazing giving us such a great day! Will definitely refer them!!

Kenny was great and worked to get our order finalized in the timeliness we needed.

Top notch service. Phil Hunter helped us out picking out our mattress and living room furniture. He was very professional . Kenny helped us get everything finalized and was so helpful. We will always come to Ashley and request Phil & Kenny . They made this a great experience.

Great service. Super helpful and was able to negotiate pricing.

Kenny was great, very helpful and made the experience better!

Kenneth Hunter helped me at ashley furniture and was really helpful and nice!

Kenny was amazing at helping me with my purchase!

Kenny was very helpful and worked with us. He’s amazing!!!

Kenny the go to man

Kenny is awesome.

Philemon Hunter was my helper is was very patient, overall great!

Easy. The way it should be. We worked with Philemon and he did an excellent job. Didn’t try to over sell, wasn’t pushy. Answered our question in a friendly manner and we found what we were looking for (recliner) in less than 30 minutes. I highly recommend Ashley Furniture and if you’re shopping at the wards road location, ask for Philemon, you’ll have a great shopping experience.

Philemon helped us so much this morning to find the perfect recliner in our price range! He was friendly and knowledgeable and overall a grade A+ salesman! Would definitely recommend coming in and working with him for your furniture needs! Can’t wait to have our new recliner!

What an amazing experience buying furniture with Philemon Hunter! Philemon was so engaged in helping us at the same time not following us around and overbearing. He listened and helped us get a great deal on furniture! So grateful for his help. Not only a wonderful and caring person but also an excellent salesman! I would definitely recommend Philemon for all your future furniture needs!

Phil Hunter: Great salesman - great service

Brittany Howard was excellent!!!!!

kenny hunter helped us find my dad the perfect recliner for father’s day! he’s helpful and kind! highly recommend asking for him if you need to find some furniture!!

Kenny Hunter

Great service , found exactly what I needed, very helpful customer service from Kenny. I highly recommend. I will definitely be back

I walked in and was presented with a warm welcome and a smile from Brittny. She allowed me to have my space and walk around to figure out what I was looking for. She was able to quickly help me find a bed and sold me on a very comfortable mattress. Come on in and see her you won’t be disappointed. She is superb!!!!

Phil was kind and considerate of myself and my family's wants needs and budget. He helped us view all options of each couch or sectional we looked at and the financial options for each as well. He spent time and dedication to helping us find the perfect fit! He is not as pushy like other places when selling you things like a car dealership or furniture. He actually cared about our needs and was respectful. Will be coming to Ashley's in the future for our furniture needs because of Phil.

I had the most beautiful experience shopping with Brittny she helped me find the perfect lift chair due to my back issues you guys have a jewel great and exceptional customer service. ❤️

Terry helped us a lot! We are new to the area , and he showed us exactly what we needed at a great price!

Phil was with us from start to finish, and worked to get us the best deal!

Brittny was really helpful with finding the correct couch for me

Needed furniture for awhile and everyone here made it really easy to find the one for me

My family and I stopped in to purchase lots of furniture for a new house. Phil greeted us at the door and was very helpful and knowledgeable. We were able to find everything we needed, and it was overall a great experience!

Phil was extremely helpful and saved us so much money! Best Ashley salesman ever!

After waiting a couple months for our purchases to arrive, today was the day we received them. After the delivery guys were finished bringing everything in, they informed us that the hardware to attach the mirror to the dresser was not provided? They left with mirror on the floor leaning against the wall. I called the store and was assured someone would be out with the hardware to fix it all up. Instead, a few hours later we were called and asked to check the drawers for the hardware. We had already checked and of course no hardware. We were then told they have to order the hardware and it would be a few weeks but when it arrives to call them and they will send someone out to install. We paid $199 for white glove in-home delivery which must not include ensuring everything is set up properly. This is utterly ridiculous! I'm not a happy customer and most likely will never shop or buy anything from Ashley again. Good Day.

Phil was a great host and pointed us in the right direction and helped us get our first couch! He made our experience great.

Kenneth helped me pick out my dresser for my new apartment.Very attentive and made the process super easy!

If you need any furniture Brittny is your girl!! She made the process of looking around easy without feeling like I was pressured to get something! I found the perfect living room set with her expertise! She is extremely personable and amazing to work with!!

Phil is on point and knows his job well!! Thanks again

Amber did a fabulous job helping us out today!!

Kenneth was super helpful and kind. We shopped around and came right back to him.

Just purchased a piece of furniture and Kenny was amazing to work with!!!

We purchased a reclining loveseat from Kenny and he was fantastic to work with! Ask for Kenny if you stop by!

Kenny did great job! Easy to deal with and really listened to us. Could not be happier.

Kenny was awesome to deal with! Thanks for all your help. Love the furniture deals too! (Came back for more and got some awesome help from Phil. Also Brendan in customer service is so helpful and patient!)

Kenneth Hunter is the exact kind of salesperson you want! He was flexible and gave us space to wander but then was right there attentively when we had a question. He even moved a loveseat around the store for us to match it to a recliner! We were very happy with his service and his congeniality. Our last minute change didn’t faze him the slightest. You can tell he takes great pride in his work.

Our visit with Phil was very pleasant.

Very professional, super easy to work with, made the buying process a breeze. Highly recommend Kenneth as your salesperson.

Phil and Brittny were so helpful and accommodating to my families needs. Great service and teamwork! Much appreciated!!

Kind, courteous, and personable service from Brittny Howard.

Phil was so helpful and amazing!

Wonderful customer service. They had exactly what I needed and everyone at store was very helpful and friendly!

Very helpful, didn’t make promises he couldn’t keep, called to verify he could make it work before even trying to make the sale. Thank you Kenny

Good sales people! They listened to what I wanted, gave me options but didn't push something I wasn't looking for. Very easy buying experience

Kenny was a great help. He got us the best deal and moved us through quickly.

Brittny Howard she was great , I gave her the colors she saw my vision and got me straight what I needed , with patience and courtesy

Brittny Howard, she was great help when it came to picking out the table needed

Kenneth Hunter was great. No pressure, helpful, and a fellow Heritage Pioneer! Thanks!

Kenny kind and knowledgeable, wonderful help

Best experience ever - Brittny is like family now! Loved working with her!

Our experience at the Wards Rd location was exceptional from start to finish. Kenny greeted us at the door and gave us relevant information on sales and offers. He was very knowledgeable about each of the products we were interested in and helped us find things we wanted - both on the floor and online. Kenny was able to work with us on price to keep us within our budget. We would absolutely recommend getting in touch with Kenny at Ashley furniture for your home goods needs. Thanks Kenny!

Phill and n'dia were very easy to deal with. They were both very nice and professional. I would recommend this stor.

Kenneth Hunter was very helpful in finding a kitchen table and chairs for my new home! He took the time to show us different options and kept us within our budget. Definitely management material.

My wife and I just bought a house, and wanted to get some new furniture for the living room and dining room. We dealt with a very friendly and knowledgeable gentleman named Cory Reyna. He was able to get us in and showed all we wanted to see paying very close attention to detail. We walked out with an order for couch loveseat and dining room set. Highly recommend

Phil Very professional and took time to help me find the perfect bedroom furniture

Phil was an excellent salesman! Helped me find pieces that fit with my style and budget; and gave me a good discount on some shelves that had some marks on them

Beautiful furniture! Prices are on the steep side! Very helpful employee.

Ask for Kenny. His professionalism is un matched. He got me exactly what I wanted. I will be a customer for life.

Helped quick and fast no issues

Thank you Philemon Hunter for all your help at Ashley Furniture of Lynchburg Va ! Come see him for all your home needs!

I had the best customer experience with Kenny who looks so much like President Obama , he made our day. He is such a kind, helpful person that it was a pleasure to shop at Ashley. He was the best part of our day and we will definitely be back!!!

Well our salesman was very helpful and informative on the furniture we were looking for. I’m very pleased with our purchase today, thank you, Kenny

Andrew was so kind and helpful!

Kenny was helpful and friendly without being overwhelming. I would come back.

Had a great experience at Ashley when purchasing our couch today! When we came in, we had an idea of what we were looking for. Kenny did an amazing job. He gave us some time and space to look around and get an idea of what we wanted. He came in at all the right moments to help us out. Worked to give us a really great deal, was extremely friendly and helpful. Would definitely work with him again for our next furniture needs.

Bad place to do business. Save your money. They deliver scratched up furniture when you refuse to expect it. They charge you a restocking fee. Never again, I hate this place.

Bad experience with Ashley home store salesman promised me everything I asked for then when I received my paper work it was totally different from wat we agreed on through his word of mouth con artist and a liar when you steal from customers to keep a business running that's not good Business and make sure you get all your paperwork in your hand the day that you make a agreement.beware of the sales man at Ashley furniture on wards road his name start with a k don't believe anything that man promise you because you will be scammed and I'm pretty sure he has lied to his boss about the hole situation..and when you scam your customers that's called stealing.

Brittny was phenomenal, very helpful. Enjoyed the experience. Had good laughs even amongst a purchase and investment!

Kenny was great.

Great experience today with Kenny Hunter, he was extremely helpful and knowledgeable!

Kenny Hunter, the sales associate who assisted us, was fantastic. He is very knowledgeable and worked with us to ensure we got a great deal. The ladies at checkout are personable and helpful as well. We had an all around great experience.

Kenny was the most helpful salesman for us. We were able to purchase 2 pieces of furniture for our apartment next year! Without Kenny’s help it would have been a mess! Thanks to him we are happy with our future furniture!!

Great experience! Kenny was great and very professional. Took the time to talk to us, not talk at us, about what we were looking for. Highly recommend this location.

Catherine Reynolds was very helpful finding us a bed for my son. Highly recommend.

Kenneth was great! He not only got me the online price match, he got me $100 lower!

We worked with Kenny today at Ashley’s and had a wonderful experience!! Everyone there was super helpful and we love the new furniture too 😊

Brittny was amazing through the whole process. I would definitely recommend her. She was nice and helpful.

Everyone was absolutely amazing to work with! Kenneth Hunter deserves all the stars. Super friendly and willing to help. Will definitely buy from them again.

Kenny really went above and beyond!

Kenny was so nice and helpful. Thank you Ashley's for have a great sales person.

Kenny was an awesome salesman, and took great care of us.

We had a great experience at Ashley! Andrew was very kind and patient with us. He helped us get a great deal for the couch we wanted! We would definitely recommend!

Kenny was fantastic! Personable, patient, and understanding and not overly pushy!

Catherine was an excellent help. She going above and beyond for the customers!!!

Catherine Reynolds was wonderful!

Scott was fantastic! Pleasant service and very helpful.

Catherine Reynolds’s was so friendly and was able to help us find the perfect couch for our living room and Scott helped with the pricing.

Catherine is a wonderful help and would love to do business with her again

Great customer service!

Kenney and Indya were absolutely wonderful to work with Kenney was extremely knowledgeable about Ashley products and gave us many options to choose from.

Catherine Reynolds was wonderful to work with, answered all of our questions and got us taken care of quickly!!

Thank you Kenneth for your quick and easy service in helping us pick out a new couch!

Mrs. Tammy Lee was phenomenal. She was patient and took her time. I will be contacting her for more furniture in the future.

Catherine Reynolds was a very impressive representative who was very knowledgeable and very helpful

Catherine Reynolds was a very amazing sales rep and was very helpful

Great service and price!

Catherine Reynolds’s was great, exceptional. She was perfect through the whole thing! (^:

Scott the store manager was excellent to work with and very accommodating!

Catherine, Brendan and Scott were extremely incredible! They went above and beyond to help me and my family pick out the perfect bedroom sets and mattresses.

Andrew was very helpful and we were able to customize our couch

Everyone was very friendly and helpful. Andrew and Kaylee were both knowledgeable and professional

Andrew was great and helpful. He went out of his way to help find the products. Well definitely return and ask for him

Catherine was wonderful! Great customer service and so helpful. This is our second service at Ashley Furniture and we will continue to return.

Catherine Reynolds has met all my expectations today! She was patient and kind, and we are super excited to get our new furniture!

Nikkia Pannell was a queen helping us pick out our couch today! She was friendly and genuine and was super excited for us as we were shopping for our new home.

Kenny in Lynchburg was awesome to work with. He was very knowledgeable about the furniture and great to chat with.

Kenneth went above and beyond to make sure we were happy with our purchase.

Cathrine reynolds was fantastic and very helpful!

Kenneth Hunter gave us a great tour of available furniture that met our style. He was knowledgeable and friendly. They were having a sale and prices were very good.

Catherine and Scott were absolutely amazing and very helpful and kind to us when we came in for a bed for our son! We really enjoyed them both thank you so much! Catherine and scott!!! We will be back!!

Kenny was amazing and helped me furnish my new apartment. He had great suggestions and was very personable!

CATHERINE REYNOLDS was awesome ans so helpful

One of your employees named Kenney was particularly helpful during our experience shopping.Hewell mannered gentlemen that made navigating the selections much easier for us.

Love the quality and selection the Sales agent Kenneth went above and beyond in making sure our new house was a HOME and fully furnished.

Nikki was very professional and walked me through the process from start to finish! As this is my first adult purchase I am grateful for her help! Will return🙏🏿

Nikkia Pannell is awesome she is very patient with her customers and does great with her job

Truly enjoyed our shopping experience with Nikki. She patiently answered ALL of our questions and helped us think through what my mom needed day one. She then calmly took care of mom the next day when we brought her to experience what we'd found.

Kenny and Kaley were amazing !! They help make what seemed like a difficult process of living furniture purchase easy. The Show room was beautiful and everyone was friendly

Was not able to purchase anything when I went but the service was great ! Kenny was a great help and left me with no questions when I walked out the door. Will surely be back to purchase the bedroom set in the near future.

We went to Shewels and received no help. We came to Ashley and Catherine Reynolds was amazing!

Excellent experience! Andrew was very cordial and knowledgeable and most importantly, we didn’t feel pressured.

Catherine Reynolds’s was very helpful and very nice.

Had a pleasant visit at this this location. The staff were very kind and knowledgeable. I had a great experience buying furniture here and would truly recommend the Lynchburg branch to everyone. N’dia was extremely pleasant, patient and accommodating. They offer great deals and will definitely get my business again.

NDia Andrews was amazing and helpful

I had the pleasure of working with Ndia , she was very helpful and made my purchase like a walk through the park. She has excellent customer service and went over and beyond to ensure i was a satisfied customer.

Great services thanks Kenneth Hunter.

Kenneth was very helpful during the whole process of purchasing furniture.

Catherine Reynolds was helpful

Catherine Reynolds was helpful in our search for a new bed set. We had a great experience!

Kenneth was very kind. No pressure. It was the easiest furniture buying experience I've ever had.

Catherine was extremely helpful with our living room furniture purchase!

Kenneth was a great help. Glad we came in.

I would rather build furniture from stick in the yard than deal with this disaster of a store. After only have my mattress and bed set for 7 months both were defective and went through the claims process. After 3 months of going in circles with ANDREW GRANT the manager who could care less about helping anyone I finally got a mattress picked out after being told there were no limits (and luckily 4 others heard this as I was on speaker phone) was then told I could not get the mattress. Which was fine, I didn't mind paying the difference but I do not like being called a liar, or being lied too by SCOTT who is the regional sales leader. These two obviously graduated from Clown University and have business sense of a goldfish. After 3.5 months of going back and forth with no resolutions and Andrew telling me he will call me back with no return calls. I asked to speak to someone higher and was in touch with Jeffrey Mills, who was a DOLL. He drove into Lynchburg to meet me and make it right and did. However, the goons at this Lynchburg store couldn't even put the order in correct. They show up to deliver and only have a mattress and box springs- no frame like promised and no order to take the broken bed. Until they have some management change or something -- do not even bother. You'll end up going crazy trying to keep these clowns on track to get anything done. Oh.. and no I never got a refund. They eventually let me trade it all for a mattress that is about the same value as it all. STAY AWAY!

Had a great experience with Andrew Kaylee and Brendan at Ashley in Lynchburg. They stand behind their products. Way to go and thanks.

Catherine was great and I tell any one come here

Catherine Reynolds was very helpful and gracious

Catherine Reynolds was great :)

Terry Steele was nothing but first class, low pressure answered all our questions and gave us the space and time we needed to make our purchase. The purchasing process was seamless, Nidia Andrews explained exactly how we needed to take care of it, all around great experience.

Halee was great!

Catherine Reynolds was awesome !!! Treats you just like family !!!! Wonderful experience with Catherine !!!highly recommend !!!

Fantastic experience with Halee Frazier while I was passing through town on business, and had some spare time to shop for a new recliner. Even knowing that I probably would not be buying today she went all out insuring all of my questions were answered and explain all my options. Thanks Halee I can only hope my local Ashley store is as helpful as you have been.

Catherine was awesome

Catherine Reynolds’s-very friendly and helpful!

Cartherine Rynolds was good In helping us pick out our new sofa.

Tammy and Andrew are AWESOME!! Laid back, knowledgeable, personable, and walks that crazy customer service line of not hovering but being available. Tammy is who helped my bride and I, and she is a blessing. Kaley is awesome as well, in doing all the paperwork she was attentive and personable and professional without being stuffy. You need furniture, go see this crew!

Catherine Reynolds was extremely helpful! Highly recommend

Catherine Reynolds was very helpful and friendly.

Catherine was amazing and had me coming back same day to get our couches!! She’s amazing!!

Catherine provided great service.

Catherine was SO helpful in finding us the perfect couch for our new home!

Catherine Reynolds gave us absolutely exceptional service.

Catherine Reynolds was very helpful in helping us with our furniture selection. One of the most pleasant sales people I've ever dealt with. THANKS Catherine.

Halee was very helpful patient sales person went beyond on costumer service to help us find the right furniture the best fit for our new home thank you for helping my son out to get our new furniture please if you guys need help to find what best fit yourself come see Halee very friendly and easy person to talk with.

Halee was amazing with us and helped us choose the perfect set with out budget and was very patient with us!

Great store return here for all Kenneth Hunt great sales and store manager Brendan was fantastic also will return

Catherine Reynolds was very helpful in answering all of my questions and working to find the perfect new sectional for my family!

Amazing service! Nikkia, N’Dia, and Brendan are wonderful to work with!! I highly recommend them!!

Catherine Reynolds’s has been nothing but a great help. She has gone above and beyond the call and she is greatly appreciated. She is an amazing team member. Much thanks to Catherine.

Terry N’Dia and Brendan were extremely helpful and worked hard to keep me as close to my budget at possible. Very professional and friendly.

Terry, N’Dia, and Brendan were super helpful and cooperative when helping me find a couch set for my new apartment. Highly recommend.

Catherine Reynolds was fantastic! Very knowledgeable and helpful.

Catherine is my go to person at Ashley’s. She fun and very knowledgeable! Rebekah

Great customer service. Kaylee Matheroy was there to answer any questions, and made the process of checking out a breeze, while we waited on the comfy couches. Ndia Andrews walked us through all the steps of the check out, which was a very straight forward process. Great experience overall!

Catherine Reynolds was very helpful and friendly. Catherine was able to find the perfect loveseat and chair for my family room.

Andrew , N’DIA & Brendan gave excellent Customer Service! Very personal and efficient.

Catherine Reynolds Great help, Great service, Loved her

Brendan, N’Dia, and Tammy are the absolute best to work with! I never go anywhere else when I’m shopping for furniture. They are fast, efficient, and the most pleasant group of ladies to work with!

Brendan, N’Dia, and Tammy at Ashley Homestore in Lynchburg, VA were fantastic to work with!

My experience with Catherine Thompson and also N’Dia was amazing. She kept in touch the whole way through.

N'Dia Andrews and Terry Steele provided excellent customer service and addressed all of my questions.

Love love working with Tammy Lee she’s super helpful and has wonderful taste!!!

great service from tammy, n'dia and brendan.

Tammi. NDIA, Brendan have been wonderful.

Ndia Andrew’s, Brenden, Nikka three fantastic people! Thanks for the help!

Nikkia, N’Dia, & Brenden were very helpful today! They helped me find exactly what I was looking for.

Terry Steele was a pleasure to work with. The purchasing process was easy and I confidence in the transparency of pricing and delivery timelines.

Nikia was fabulous!! Thanks Ashley for making this decision quick and easy!!! We love our new couch!!

Catherine Reynolds was great!

Andrew was great to work with!

Tammy Lee was very helpful and knowledgeable about the product. Thank you for all your help!!

My husband & I found the perfect leather furniture for our great room. Excellent service provided by Catherine Reynolds! The delivery guys did a great job too! Highly recommend going here for new furniture! Tim & Marie Mullins

Andrew is a great sales man

I just built a home here in Lynchburg and I needed to furnish my entire home. I did some early and some here and there. Tammy is my favorite person there. She helped me find exactly what I was looking for even though some of the items weren't there! She went the extra mile for me and called me with updates on what the status is! She's a true gem!

Catherine was amazing! She was so helpful and friendly!

Tammy Lee has been very helpful and gave us a great deal on our first sectional!

Catherine Reynolds. Absolutely Great Experience! Excited for my new furniture! Thank you!

Catherine Reynolds worked to help us find correct items good pricing and financing

Kaylee was amazing and helped us purchase our couch. She was wonderful! She helped us find a reasonable price!

The in store experience was great. Tammy was very sweet and helpful. She worked with us and was patient with us and with our small people running around the store like mad. And didn't have a problem keeping up with us changing our minds a few different times. However, we had to wait an extra month because the distribution center sent half our sectional as the wrong color, confirmed with our receipts this was not Tammy's fault, this was the warehouse who messed up, and all they offered us as compensation was to reschedule the delivery for only a month out instead of 2 months. So in total we're looking at waiting over 3 months for a couch.

Friendly service, knowledgeable

Nikkia was so helpful in helping us find the perfect couch for our home. This is our second time purchasing furniture from here and couldn’t be happier with the experience.

Catherine Reynolds’s gave amazing customer service she was very delightful answered all her questions and made the process very easy. Highly recommend her

Catherine

Tammy Lee was patient and kind. We came in looking for beds and dressers for our girls and Tammy gave us exceptional service! We appreciate her honesty and wisdom about each collection we were looking at. We are so thankful!