Ashley Store | Midlothian, VA 23112

Khadija was wonderful. So helpful without being pushy. We found exactly what we wanted at a good price!

We had the pleasure to work with Khadija and it was a wonderful experience! She helped us immensely on picking out our furniture from beginning to end. Between her expertise and time, we were very grateful and left very satisfied! She was also very personable which was a plus and made it that much better! She’s a gem! We had the pleasure to talk to Steve too, he was so kind and friendly so all in all was a great experience. I noticed all the staff worked very well together and we appreciated that as well! Great job all around and made the experience a great one! Thank you!

She was amazing if I came back I would choose her again

Mike at Midlothian Ashley was helpful in all aspects of our furniture purchase!

Blake was phenomenal. His energy was so warm and patient. He made the entire process very easy to understand and comfortable. Ms. Shannon was also very sweet and helpful! This store is clean, easy to find the pieces you want- with white glove service beginning to end! Thanx again!

Blake is AWESOME!!! We purchasees a new living room set, this process was easy and pressure free, can’t wait for delivery!

Khadija was great and so helpful. Great Service!

Service was terrific! Thank you, Will.

Great products. Khadija is very helpfull and easy to work with. Highly recomended.

Bo was a wonderful salesman. He made our furniture experience very comfortable and seamless. I will be recommending Ashley’s to friends and family. Thank you!

We had a wonderful experience with Khadijah! She was polite, professional, helpful, and most importantly - respected our space to look around. And when we were ready, she was available and willing to answer all questions we had. Would definitely recommend her and the store!

Katina was super helpful and we love our new kitchen table m

Bo did a wonderful job and was very knowledgeable and nice.

As soon as we walked in the door, Bo was super helpful and kind! We’re happy with our purchase! Definitely worth it and we’ll be back!!

My experience was top notch from start to finish. Bo was amazing he made it super easy to say yes. The furniture is good quality as is the staff. No reason to go anywhere else. I will defiantly be back.

I have purchased from Ashley in the past and I can say that I have never had such a great experience as I had with the Midlothian location! Friendly staff, welcoming atmosphere and my Sales Consultant Khadija was AMAZING! 10/10 ask for her!!

I had a wonderful experience. Associate that assisted me was so polite and helpful. I am very happy with my purchase

Blake and Kim were absolutely amazing and such a huge help!! Customer service like this that they offered to me are the reason why I will keep coming back to this location for any furniture that I need. Would highly recommend buying from here, ask for Blake or Kim to help you because they went the extra mile to help me in every aspect.

Khadija was our sales lady for the day and she is a true pro at was she does! We hope you visit and find furniture you'd like to buy. If you do be sure to ask for Khadija!

Khadija is amazing and very professional. Enjoyed my experience with her.

The best sale rep in the WORLD!! Helpful and very patient.

Poor service attitude, after negotiating the price, when I arrived at the store, I was told that the stock was out, without a word of apology，I won't buy anything from this store again

Very very bad experience from Ashley !never come back any more

Just made a purchase at Ashley and had a great experience. Tae was so helpful, polite, and knowledgeable. I highly recommend this location and this representative!

Comfortable shopping experience! Varying selection of styles. Will and Khadija were a pleasure to work with! Many financing options available.

Will did a great job

Tae was amazing, we laughed and he helped us get everything we needed. Amazing customer service!

Tae was amazing. He took his time with us. We came in with an idea of what we wanted and he researched online ans in store to get us what we desire. Definitely recommend

Christopher was very helpful and knowledgeable. He was patience and answer all of my questions. Christopher was delightful. I recommended that everyone shops here. Thank you so much.

Stephen B. was my sales guy. Treated my wife and myself like family " the whole team did also" I highly recommend stopping by and talking with this sale force..thanks again Stephen.....Go Big Ten

We had a great experience purchasing our new bedroom set. Stephen Banks was very helpful and funny, he was a joy to work with and the process was easy. Would definitely recommend stopping by if you are looking to purchase any furniture for your home.

Great service, above and beyond! Khadija is amazing!

Came to Ashley store @ the Chesterfield location. Staff Christopher helped me from beginning to the end of the process. He was professional and very polite.

Spent $5000.00 for adjustable bed and have been told bed coming in certain date 4 different times and still don't have it.Run away fast!

khadijah helped my fiancé and i through everything from showing us many different options and letting us know when deals and specials were happening and always keeping us updated and in the loop! if we ever need or want any other furniture in the future we will definitely be coming back to ashley furniture to meet with khadijah!

Khadija was a very professional, courteous and amazing saleswoman and I highly recommend doing business with her.

Khadija was amazing! Helped us find what we needed, and helped us find the best options

I am berry happy whit his services

Hello Mike, did a great job trying to help me find a living room and dining room set. Thanks for your help. Good customer service. Thank you

Ashley furniture was great to work with!

Christopher did an excellent job helping us find the perfect sofa. He made buying the furniture we wanted an easy and enjoyable experience. I recommend requesting him for assistance when you visit the store.

Christopher was an excellent salesman; patient but comprehensive in his presentation. Outstanding service!

Christopher was a great help when purchasing a bed for our new home! He was patient with us and provided us with answers to any questions we had. He is both professional and welcoming :) I recommend talking to Christopher when making purchases for your home.

Khadija was warm, friendly, and more than helpful. Give her a BIG raise!

We came in not expecting much, but ended up leaving satisfied with a new kitchen table and great service! Bo our sales rep was absolutely wonderful! He was very patient and listened to what we were looking for and found us a great deal! Thank you Ashley Furniture team!

Chris was awesome! So helpful and no pressure.

Tae was extremely helpful. When I came in he greeted me at the door and was personable and friendly. He got me in and out in a timely fashion but he made sure I got what I was looking for.

Stephen Banks was great!!

Khadija was incredible to work with. We bought a 4-piece sectional and she was very knowledgeable and helpful throughout the process. Khadija is attentive, responsive, and extremely helpful. She stayed in communication with us at all times and provided excellent care.

Ashley furniture on Hull st in Midlothian VIrginia, is beyond amazing! One particular reason they are so amazing is because of Khadija. She is an absolute ray of sunshine and positive energy that it just radiates out. We had been looking for a particular couch for our very particular living room set up. I kept coming across their proformance couch in stone. I decided to walk in on a day off and just take a look. Low and behold the couch I was looking at, was right there when I walked on display. I was greeted by Khadija, and I explained my circumstances and the reasons for the kind of couch I needed. She immediately put me at ease. She talked with me, got to know me and didn't just see me as a customer. She took me under her wing and explained everything. A few days later my boyfriend and I went back and ordered the couch from her. Let me say when I walked in she gave me a hug and was so excited to see me, that not only my boyfriend but the other associates thought we were long lost friends. Following the days after ordering the couch and ottoman, she stayed in contact and went ABOVE and beyond her job. Her manager did the same for us. I do not know the managers name, but please know you are so appreciated!!!! If I had/have any questions Khadija has promptly messaged me back even when she didn't need to, it was on her own time. I'm going to back track, because the day we ordered our couch I called my parents and shared how amazing of experience we had, and how much I adored working with Khadija. My parents went the next day and got 2 chairs. They both said they have never had such an enjoyable time shopping for furniture. My family and I have already said we will not work with anyone else. She and Ashley Home Store furniture, have my whole families buisness. If you are in need of something for your home PLEASE GO SEE HER! She makes you feel like family and not just a number. Down to earth, funny, truly cares and will go above and beyond to take care of you. Thank you so much for all your hard work and for being your beautiful self!

Ashley furniture on Hull st in Midlothian VIrginia, is beyond amazing! One particular reason they are so amazing is because of Khadija. She is an absolute ray of sunshine and positive energy that it just radiates out. We had been looking for a particular couch for our very particular living room set up. I kept coming across their proformance couch in stone. I decided to walk in on a day off and just take a look. Low and behold the couch I was looking at, was right there when I walked on display. I was greeted by Khadija, and I explained my circumstances and the reasons for the kind of couch I needed. She immediately put me at ease. She talked with me, got to know me and didn't just see me as a customer. She took me under her wing and explained everything. A few days later my boyfriend and I went back and ordered the couch from her. Let me say when I walked in she gave me a hug and was so excited to see me, that not only my boyfriend but the other associates thought we were long lost friends. Following the days after ordering the couch and ottoman, she stayed in contact and went ABOVE and beyond her job. Her manager did the same for us. I do not know the managers name, but please know you are so appreciated!!!! If I had/have any questions Khadija has promptly messaged me back even when she didn't need to, it was on her own time. I'm going to back track, because the day we ordered our couch I called my parents and shared how amazing of experience we had, and how much I adored working with Khadija. My parents went the next day and got 2 chairs. They both said they have never had such an enjoyable time shopping for furniture. My family and I have already said we will not work with anyone else. She and Ashley Home Store furniture, have my whole families buisness. If you are in need of something for your home PLEASE GO SEE HER! She makes you feel like family and not just a number. Down to earth, funny, truly cares and will go above and beyond to take care of you. Thank you so much for all your hard work and for being your beautiful self!

Christopher was an outstanding salesperson! I was about to leave the store when he kindly introduced me to a coffee table that turned out to be a perfect match for my new home and sectional setup. He was very professional, attentive, and helpful throughout the process. I truly appreciate his excellent service!

I had a fantastic experience working with Christopher at Ashley Furniture! He was incredibly helpful and had a great eye for design. He really took the time to understand my style and needs, offering suggestions that were spot on. Christopher’s knowledge and attention to detail made the whole process smooth and enjoyable. I highly recommend working with him if you’re looking for exceptional service and someone who truly cares about getting the perfect piece for your home!

Tae greeted us with a smile and was very knowledgeable of the different sofas we were looking at. And was super helpful in helping us decide on the perfect sofa and love seat for our new house.

Tae and Mr. Greg Brown were amazing salespeople, great personalities. They were very knowledgeable and extremely patient with myself and my husband. They answered all of our questions. These two young gentleman are so professional, they are an asset to your company. They made our purchase process go so smoothly. Thank You Tia and Mr. Greg Brown. God Bless You Both.

Will was wonderful to work with!

Christopher helped me out again, getting our house set up with some great furniture.

Christopher was the nicest person! Great service with him!! 100 recommend!

Came in for a new couch - Blake was so helpful, knowledgeable, and transparent. Great working with him! Left happy and confident with our new set of furniture.

Blake took great care of us. Helpful, kind, and knowledgeable. He made the process a lot easier and we're thankful to have had the chance to work with him!!

Tae was a great help and we found everything very satisfying.

Stephen Banks helped my wife and I get exactly what we were looking for

Great salesman Tae very helpful will see him again for next purchase

Khadija was great ! Excellent customer service .

Khadija was amazing. She was attentive and extremely helpful. She listened to our wants and needs and guided us to things that aligned with what we needed. Please ask for her if you’re ever in the store.

It was easy. Blake was helpful

Christopher did a fantastic job helping me and my partner pick out a new couch for our home! He was personable and kind. Excellent service.

Christopher was a tremendous help and very nice gentleman!

Ashley furniture is one stop shopping for all your needs. Looking for new bed, tv stand, and storage piece & was able to find everything here. Bo our salesman was pleasant, very helpful & not pushy. He asked for help when needed so we had all the correct information. Certainly suggest you visit Ashley Store off of Hull Street.

I recently had a fantastic experience at Ashley Furniture Store and wanted to share how impressed I was with their customer service. From the moment I walked in, Will was welcoming and attentive without being pushy. He took the time to listen to my needs and helped me find exactly what I was looking for. He was also very knowledgeable, offering suggestions that fit my style and budget. What stood out the most was how patient he was throughout the process, making sure I was comfortable with my decision. I must mention that Kim is a fantastic store manager

Christopher was wonderful to work with. We told him what we needed and he took us straight to that item. Nice, friendly, simple transaction

Bo has been so informative, helpful and personable! Thank you!

Thank you Khadija, thank you very much for the services you provided to me this morning. I am extremely satisfied with all my purchases. Thanks for the guidance and recommendations they were so helpful and made my purchases easier with less stress. Your customer service is unique, you are a true Queen of the South. Thank you Jade also was great service.

Blake was very helpful in my purchase of a recliner and sofa. I will make more purchase in the future.

Our sales rep Christopher was incredibly patient with us while we took our time trying out all couches. He helped us with determining the best configuration for our space.He was extremely friendly & was able to answer all of our questions.

Amazing service from the best salesperson Khadija!!!! She is so personable and makes the experience less stressful.

Will was fantastic and provided great customer service.

christopher was excellent at helping me to decide what i wanted. He was so patient that he waited for me to come back cause what I originally wanted didn’t fit in the space

The customer service was great! Khadija made the process very smooth and easy. Thank you!

Great customer service and expansive showroom.

Christopher was excellent, patient and considerate. Great customer service!

Will was very friendly and knowledgeable. He didn’t push me to make a decision immediately and wanted to make sure I made the right choice. He helped me find the couch that would best fit my needs and be able to be delivered in a timely manner. This was a great experience buying new furniture and I will definitely be back soon.

Christopher was extremely helpful, knowledgeable and polite. Next time I am in Ashley's I would ask for Christopher specifically to assist.

Christopher Wallace was excellent! He was knowledgeable of all products, listened to my needs, and was extremely professional. I left feeling like a treasured customer. I am excited to get my new items delivered next week! Kim, the manager, was super helpful with design and color! She was ver personable as well!

Christopher and Kadja were an absolutely dynamic team. They took time(which was a long time) to break down the absolute best financial deal for us. They listened to our concerns met our needs and showcased the absolute best deal for us. Thank you team C&K

Caroline was a great sales representative, very personable, kind, informative, and easy to work with

Great at helping us we appreciate the smooth transaction and giving us space to look around before we purchase!

If I could give 10 stars I would. Blake was so amazing of course we had to come back for more furniture. Highly recommended!

Blake was amazing both times we bought furniture. He was completely transparent with all the information and was so patient with all the questions we had for him. We will recommend him to everyone to go purchase furniture from.

Blake did a great job. Got me in and out.

9/19 No response to the email we replied to yesterday & was told last night that a supervisor would get in contact with us today but have not gotten a call. We immediately filed a claim that the order was wrong upon delivery on 9/13 and going on a week with no resolution. 9/18 Just recently placed 3 orders with Ashley totaling over $10000. One order has been delivered thus far and was submitted incorrectly. We wanted the Rawcliffe w/Ottoman shown on the show room floor. However, what we received was not the the same pieces. We got a response today that they could not fix it because what we got what the same thing on the showroom floor. I am hoping they are not flat out lying about what’s on their showroom floor and they are just being misinformed in the customer care center of what’s on their showroom floor at this location. It is a 4 piece Rawcliffe w/ ottoman on the floor, and we got a 5 piece sectional, so not the same. So luckily we took pictures of the showroom floor pieces. I was told we would get a phone call on this issue but it was an email so I responded to the email and currently awaiting a response to see if this is going to be easily fixed by replacing it with the correct piece (which is very simple) or if we are cancelling the rest of our pending deliveries and not making anymore of our future purchases. So I am hoping this is made right by customer ‘care’ before I post my next update on here. One of our orders was already submitted incorrectly before as well resulting in us making 3 trips to resign as well.

Awful awful experience here. Kept pushing back my order because of manager errors.

Stephen Banks at Ashley off of Hull St. assisted me with finding the perfect set. His was very professional and knowledgeable. I'll definitely be working with Stephen in the future.

The Ashley furniture store on Hull St Rd has a sales rep that everyone should ask for. Kenny Thompson. ..From the moment he introduced himself Kenny stood out as a very pleasant and knowledgeable salesman. He answered every question without hesitation and was never pushy or trying to impress. His knowledge of the manufacturing process of the furniture and how well they stood by the product was impressive. Time to buy furniture..seek out Kenny!

Christopher was extremely professional. He walked us through everything with such patience and grace. His customer service was awesome! We will be back

Christopher was wonderful to work with!

I’m updating my review of my purchase, based on my purchase experience with the delivery experience. -UPDATE- Delivery experience The bed was delivered and assembled. It was as a very snug fit (mattress touching) on the headboard and footboard. I just assumed it was because my mattress was very thick. Delivery team left. My suspicion continued so I measured the frame… It is a King size frame, we specifically, multiple times during checkout, when the order said “King”. To that Christopher stated “No problem, the frame is adjustable, they take care of it when they get there.” Now our split adjustable frame catches the against the padding of the headboard. I called the Ashley location on Hull St, and was given a customer service number that was no longer active. I called back and used the customer service option on the phone tree. Because of the hold time, I used the call back feature. When the call came in, I answered and was immediately put on hold, then disconnected. I have holding 10 mins now, so I decided to update this review, with then information I will communicate to customer service…. and the call disconnected again. -Purchase experience- “We worked with Christopher at the Hull St. location. He made the process smooth. It’s great to work with someone who listens to you instead of selling to you. After my wife and I went back and forth on our favorite bed frames, Chris closed us out in minutes. Thanks Christopher for your patience.”

UPDATE: 9/17/14 So unprofessional. I ordered a bed from the online store with a scheduled delivery date of 9/17/24 which is why I went into the store to get the mattress on 9/11/24. Khadija assured me that the mattress would be ready for pick up on 9/12/24. I called several times on 9/12/24 for an update, finally I was told, “sorry it won’t be in until next week. Our truck comes from the Fredericksburg warehouse on Tuesday 9/17 and your mattress will be in then.” Today it’s Tuesday 9/17/24, I’ve already taken my daughters old bed and mattress out of her room and put it in her little sisters room. And her new bed was delivered and set up. I called the store and the representative tells me “I’m sorry for the inconvenience but the mattress wasn’t on the truck today. I’ve put it on our MTO and it should be in next week” !!! I’m so upset. I explained to her again, why this is beyond more than a small inconvenience and she tells me “I’ll make a note and give it to my manager”. Ridiculous. I could have gone to Haynes , or a mattress store, ordered it off line or just had my husband pick it up in his truck from Fredericksburg as it’s not even that far away. And to think, I paid a delivery fee just to have them bring it from Fredericksburg to Richmond. Moral: I’ll continue to shop online. I’ve ordered many pieces of furniture from Ashley online and never had an issue. I’m highly disappointed in their In person customer service & definitely won’t do it again. Khadija was very warm and friendly as soon as I stepped into the store. I was able to get quickly tell Her what I wanted and she efficiently showed me items that fit my needs. I was able to schedule to get my items faster than I anticipated and was in and out in no time.

Christopher was blessing he was very helpful patient kind good salesman. We will definitely be coming back and buy again soon with Christopher. Ashley has some great sales

Christopher was amazing with helping me and my daughter find furniture for our new place! He was very patient, professional and he didn't sell me!! He made sure we had the best deal possible! Check him out if you need to furnish your home!

Cannot express highly enough to go to Ashley’s furniture store in Midlothian and meet Greg B. If you have any furniture needs this man truly cares about his customers. He took time to listen to what our needs are. He showed us the products that fit our budget and only sold us what we needed and not something that we didn’t need. If I could give this man 10 stars on this app, I would Thank You Greg!

Very poor experience, the sales staff pressures you and follow you around. It’s very annoying and ruins the buying experience. I would never return. The dude even waited outside the bathroom for me.

Stephen was great to work with, very knowledgeable and friendly.

Great personality

Vontae was awesome he got us all set up for our new furniture!

Vontae was great and answered all our questions on picking out the right couch 🤙

Blake helped us out !

Tae and Greg were very helpful at the Hull st location❤️

Christopher was so awesome! He helped us find exactly what we were looking for, and he didn’t mind my direct approach at all which was refreshing. No need to act meek while I am searching the perfect piece for my home.

Khadijah was a pleasure to work with! Definitely will be coming back.

Stephen Banks with Ashley Store on Hull Street was amazing. Very professional and personable. Gave us our space to explore but was quick to find us if we had questions.

Christopher was amazing. I had previously had a bad experience with a dishonest salesman at the Lynchburg location. Christopher was honest and was easy to work with and even apologized for my previously bad experience. Thank you for all of your help! We will be back!

Vontae was absolutely wonderful to work with. His professionalism was very appreciative. His execution of explaining what it is we were getting was flawless. There was no indication of any kind of pressure sales, just wonderful to work with. He is an exceptional man! 10 Stars is what you should be getting! Thank you , Vontae, so very much!

Christopher was very nice and very helpful person

Tae was fantastic he led us to the perfect set for our teenage kid's hang out space! Excellent salesman!

Stephen Banks was incredible and offered me great customer service while helping me find a sofa

Stephen Banks was more than helpful and kind with my wife and I when purchasing a sofa.

Had a great experience! Was greeted when I walked in by Kenny. I walked around the show room at my own leisure to browse and once I decided on a piece I liked Kenny helped me through the whole process and was very informative! Will definitely go back

I had a great experience at Ashley's furniture. The customer service was stupendous, Christopher was knowledgeable and provided all the information I need to complete my purchase successfully. Grateful for his help and attention throughout the process.

Mr. Christopher was an absolute delight to work with. Very professional and courteous. We will be back!!

I was very pleased with Vontae who was extremely helpful but didn't hover while I made my decision. And the price and quality of the sofa are great!

Christopher was very helpful and informative when purchasing a mattress. He encouraged us to try out different ones and help guide me to find the best fit.

Christopher Wallace, provided exceptional service! He was extremely friendly, helpful and knowledgeable. If you're in need of any furniture I would highly recommend him. He is a great asset to the Ashley Furniture company!

Khadija is a very good attention i love her

Khadijah was amazing will be back to see her.

Khadija & Caroline were really great. Expertise, courteous and professional sales are excellent. Kudos.

Stephen did an incredible job. Point a to point b swiftly efficiently and courteously

Steven was my sales person and he was professional. Courteous, and knowledgeable. I like that he wasn't all over me. He allowed me to take my time. That's important to me.

Christopher Wallace assisted me. I had a great experience. Great prices great furniture for my daughter. Thank you Chris and thank you Ashley furniture

Christopher at Ashley’s furniture was great. He helped my parents get a beautiful couch and he was very nice and patient with us! Great customer service!

Kenny is the Man. Go see him he will help you get all that you need!!

Kenny was great and helped us find new furniture for our new home. We are so happy with what we found and will definitely be back in the future! Thank you Kenny!

Christopher was a very knowledgeable salesperson. Helped me by providing input on things I should consider when considering my furniture purchase

Blake is awesome!

The ladies was awesome and made sure my shopping ended today

Chris Wallace was amazing at his job. He helped me with my selection without making me feel pressured. I think I found a friend and will seek him out for my next purchase.

Christopher did a great job of showing us all the options for exactly what we were looking for, giving us all the details and made the purchase process easy. A pleasure to work with.

Tae was awesome

Amazing experience from Blake and the store manager Kim , awesome make business with such a wonderful team thank you very much.

This was such an amazing business interaction. We came from the Richmond store and it was a disastrous experience. In this store, they care. They will take care of you and that means a lot. Blake was amazing from the moment we walked through the door. Not incessantly on us, but near enough that when we were ready he was there to help and figure out the right product for our needs. He was insistent also that we feel and see the pieces on the floor. Like I said, they’re not just selling to sell, they care about customer satisfaction. He then got the manager Kim who was an absolute pleasure to meet and a cherry on top of the deal. Thank you for doing what you do. God bless. Take care. Will be back again and again!! Don’t waste your time with another store!

Working with Tea to get everything I needed worked out great today! Thanks for your help!

From the time I walked in, Stephen Banks, seen the confused look on my face. Right away, Stephen addressed me, found out what my need was, and helped me every step of the way with no pressure. There isn’t too many nice people in the world anymore, so thank you Stephen. Even on my most rainy day, you made the sun come out.

Christopher was great in helping us pick out a nursery chair. He heard all of our concerns with our failed Amazon purchase and helped us find the best fit for us.

It was a pleasure working with Christopher!

Caroline went above and beyond with her assistance in us purchasing some furniture for our new house. Would definitely use her again!

Christopher Wallace was nice, professional and provided great customer service.

Jasmine was amazing no pressure sakes she introduced herself when I walked in ask if I need help I said no just looking she replied ok then she came to check on me iam said iam ok she walked away then I found something I like and and ask her to help she was amazing explain everything a d yes I purchase the 2 items thank you Jasmine will be back to get more once this is paid off Sherral Sally Coleman

Will did a great job showing us a living room set and bed today! Thanks Will

I recently had the pleasure of shopping at Ashley Furniture on Midlothian Hull Street Road, and I must say, the experience was fantastic! Christopher Wallace, the seller who assisted me, was amazing and outstanding. His knowledge of the products and attention to detail were impressive. Christopher took the time to understand my needs and preferences, providing valuable insights and recommendations that made the decision-making process so much easier. His friendly and professional demeanor made the entire experience enjoyable. I highly recommend visiting Ashley Furniture and asking for Christopher Wallace if you want top-notch service and a seamless shopping experience!

Christopher at Ashley Furniture Midlothian is an exceptional sales representative! My husband and I only intended to browse, but his excellent customer service and knowledge of the products led us to make a fantastic purchase, including a bed, sofa, furniture, and decor! He made the entire experience seamless and enjoyable. We highly recommend Christopher for any furniture needs - he truly goes above and beyond!

We came here for one item and ended up buying multiple items. Blake assisted us and was very helpful overall. He did not hesitate to assist and explain everything.

I purchase on July 6 a Maier charcoal left arm facing sleeper sectional with chaise, the sales person was Gregory Brown, my husband drove to the distribution center in Fredericksburg to pick up our furniture then back to our home we just purchase in lake Gaston NC, so once we open the furniture it was just a sofa not a sleeper, we had guess that had to sleep on the floor 😡. That same night we tested Greg to let him know he order the incorrect sofa. Monday morning we call the store Hull st spoke with Briana, i ask Briana if i could speak with her manager, Briana took my name and number and i never received a call back from store manager name Kim M. Briana call me back the next day as she had sent customer care explaining everything that had happened, kudos to Briana and Ashly in Cust Care. Here is August 1st we are back in Hull st store still trying to get everything straight. Kenny was able to order correct sleeper, now we have to wait another 7 days for Ashley company to make it! We had an awful 😢 experience!

Will was great

Kenny was my sales person and is the man! He greeted me and helped me as soon as I walked in and his customer service was awesome. Kennys attention to detail and knowledge of furniture amazed me. Highly recommend this store and Kenny because of their excellent customer service and knowledge!

Christopher Wallace - Chris was extremely personable, knowledgeable & helpful. You just don't see that level of customer service these days. Thank you!

Tae was a very salesmen.

Stephen Banks

Super helpful and allowed us to show without felling pressure. Explained everything thoroughly and honestly. Highly recommend!

execellent custumer service, durable furniture

Kenny was great with helping us. He's very kind and supportive of our choices, without being a pushy salesperson. Most of our furniture we own is from Ashley. Also, the delivery guys were great!

Christopher Wallace provided exceptional customer service during the purchase of my reclining set. He greeted me when I came in and provided options according my needs. Thanks Christopher for exceptional customer service!!!

(Translated by Google) Excellent attention Stephen banks helped me at all times (Original) Exelente atención Stephen banks me ayudo en todo momento

Great staff and selection! After purchasing delivery was very difficult!

Christopher was very patient and helpful while we shopped for several pieces of furniture. Overall good experience.

I don’t think I’d ever shop at this store again I’d rather drive to the one on Broad St this is the second time we have shopped here and had issues with deliveries and pick up; the miscommunication between the warehouse and the store is an on going thing; You never get a call back like they say they will you have to call back yourself. I’ll gladly take my business to the store on Broad St.

We had a fabulous experience at Ashley furniture! Kenny was an absolute delight! Very knowledgeable and answered all of our questions, showed us different selections all while our baby was crawling around. Would highly recommend this place and will be back in the future!

Blake was great! A little talkative but gave lots of information. Was very in-tuned with items that I may like and tried to give me the best value.

Just purchased a new Dining Room table and Kenny assisted and answered all our questions. Very friendly and helpful

Tae was great to work with!

Great service! Pretty couches nice selection

Christopher Wallace was very professional and knowledgeable with our purchase.

Great experience furnishing our new condo with Jasmine! Go see her at Ashley Hull St

Stephen Banks was super helpful!

Tae helped me find a couch today! He was swift and informative and I completed the process on my lunch break!

Christopher was helpful, professional and took great care of myself and my family. He helped us navigate our best options and prices.

Christopher Wallace was great and needs a raise. He was patient and explained it in detail. I will be coming back to Ashley Furniture for a mattress and I will definitely be working with Christopher Wallace.

Christopher was a great salesman. I wasn’t sure about purchasing my sofa but he made me feel comfortable

Blake was great and very professional and gave us great service from the moment we walked in, thank you Blake !!!

Christopher was great!

Jasmine, Kim and Haroon were very knowledgeable and helpful during my visit.

Jasmine and Blake were a great help finding the couch of our dreams. The process was smooth and quick and with the financing help at Ashley furniture made everything a super easy process.

Jasmine is as great. Clean environment. Easy process.

The sales representative Christopher was very polite, patient, and helpful with my purchase.

Jasmine was a fantastic sales associate was patient, knowledgeable and went above and beyond to answer all of our questions, we left with exactly what we wanted! :)

I had a great experience. Blake was very helpful in finding the right sofa for me!

I went to the Ashley Furniture on Hull Street and was immediately greeted by Christopher who was professional and knowledgeable. I came to buy a mattress and with Christopher’s help was able to get a great mattress at a great price. He wasn’t pushy or aggressive. I had a great experience.

I worked with Caroline to purchase a new couch and she was very helpful and sweet.

Christopher is an awesome sales person! He make sure you are happy and you get everything you want. I recommend him everyday .

Stephan at Hull Street is awesome! Go see him for the best customer experience ever!

Will was Great

Mr. Christopher was wonderful to work with. We are very happy with our high quality products..

Great store. Very good options and prices. They give great attention to customers.

Staff were very helpful and pleasant, able to quickly direct us to what we were looking for

Blake did an excellent job helping me find my son a bed! I would come back again!

Christopher did a great job in helping us find our bedroom set. He was communicative and accessible. He even came in on his day off to help us.

Tae was helpful , help me find my flowers for my room and Kenny was also very helpful will be returning soon

Kenny was incredibly helpful today! I had never shopped for a bedframe before and he answered all of my questions and gave helpful suggestions. He made sure we got the best deal and that everything went smoothly.

Both Jasmine (in training, the first person we came in contact with) and Stephen were amazing. Stephen walked us through the process and was really helpful regarding us picking stuff out. We are tired and have no idea how any of this works, so his friendliness and knowledge were much appreciated.

Caroline did an amazing job! Go see her for your furniture needs!

Had a great experience with Blake. He asked what we were looking for in a sofa and made sure it fit all our needs. Easiest major purchase ever!

Will went above and beyond for us. Fantastic experience and found furniture for all the rooms!

Steve helped us with our purchase today! His customer service was excellent and it was a quick and easy process. Furniture is already in stock and we are awaiting delivery. Thank you Ashley’s Furniture!

Great experience, Blake was awesome and helped us find exactly what we needed.

The service was awesome!!! Great atmosphere and friendly employees.

Christopher was very helpful and professional during my first visit when I was only looking...then again on subsequent visit when I committed to a purchase. He and the manager were also instrumental in helping with the delivery dilemma that impacted the securing of the items purchased.

Christopher was very friendly and helpful right from the front door! He helped my family pick out some firm mattresses and a dresser. Application process was easy and got an awesome payment plan!

Will was awesome and efficient to work with! He helped us pick out the perfect sofa and went above and beyond to make sure everything was taken care of.

I would be very careful that your item is ordered correctly and your salesperson knows what they are doing. I was told I would a recliner in 2-3 days as I was told it was in warehouse. This did not happen. I got a recliner after 5-6 phones calls to the store and with every call was told my order had not been put in and that they ( person on phone) would put in system. Well who ever "they" are this was not every done and finally called customer service on phone ( not part of store) and they said no recliners were in warehouse and I would get 1 on next shipment. About 3wks later I have a recliner. Do not waste your time with this store or the manager??? if there is one that doesn't seem to care about returning calls. Assure you actually have an order in place and then call customer service to assure it is in system correctly...don't' rely on what the store tells you.

Stephan Banks made my first couch shopping experience great!

Blake Was very helpful.

Good visit to Ashley this weekend and Tae took great care of us! We’ll be back to see him when we are ready to make our purchase.

Tae helped us out and he was an amazing salesman! Very insightful and respectful, 10/10 experience, Will be coming back for sure !!

My husband and I had an awesome experience with Tae. He helped find the piece of furniture that we needed to make our Living Room complete

Stephen Banks was amazing! He greeted us as soon as we walked in and made sure we got the furniture that was perfect for our growing family. I would purchase from Ashley’s a million times over. When you go ask for Stephen.

We love our new furniture....and Jasmine was wonderful. She helped us from the time we arrived. I know we had tons of questions but she heard our concerns and made sure we found a set that pleased both me and my partner. Another salesperson, Kim, also came over sat and chatted with us. They were so nice. We also got great furniture at an awesome price. It was a wonderful experience.

The experience was easy and quick with no overbearing sales approach.

Helpful! Did so well on our first visit that we came back for second!

Great furniture, delighted with my purchase. Stephen Banks took great care of us! We'll be back!

I love this store C. Wallace and the manager are the best. So helpful and knew what they were talking about. Got just what I needed. Thank you so much!!!!

I recommend this store we we’re attended nicely and the employee that helped name was Jasmine

My guy Stephen was really awesome! He asked all the right questions when it came to what I was looking for and was able to point me in the perfect direction to a couch and loveseat that fit all of my needs and I absolutely love them!!!

Jasmine and Brian were awesome in getting items we want at an amazing price. Go and ask them to help with yor next purchse.

Jasmine was very helpful in guiding us and helping us come to a decision for a new bed set and nightstands. Thank you for the pleasant new experience!

I enjoyed working with Mr. Mohammad! He was so lovely and knowledgeable about the products and services. Thank you for assisting me and my boss as we both had a negative experience at another location the week prior. He was a breath of fresh air! Thank you to Mr. Kenny for his customer service and his amazing staff!

Steve was very patient and informative. No hard sell which I greatly appreciated. Everyone at this store was super friendly.

Will was a great help! Enjoyed the experience!

Will was the coolest and helped me find what I needed within my price range. Definitely coming back!

We Love Ashley Homestore! Every single time that we come in, we end up leaving with something and today was no exception. Our Showroom associate Christopher Wallace was fantastic! We came in to look at some patio sets because we wanted to vamp-up our outdoor space. We gave him a budget and he found us a wonderful set within budget and perfect for our needs. Thank you Christopher for helping us find this perfect edition to our outdoor space!

Christopher Wallace immediately helped us nail down a perfect barrel chair for my office. Extremely personable and professional. Can't recommend him enough!

My experience at Ashley Furniture Store has been wonderful. Caroline worked with me in getting the mattress and recliner that I needed for my back. Caroline has a sweet personality, and she listens to what you have to say.

Khadija at Ashley was so helpful and communicative with my purchase and delivery! Would recommend anyone to go shop there. Was very satisfied with my experience!!

Blake was very knowledgeable and helped me purchase my dream sofa and loveseat. He is a true professional. Thank you Blake!

Khadija is great and a true professional! She is so kind and takes the time to exceed the guest expectations by providing VIP service! Thank you for what you do Khadija!!

Caroline was amazing. She was very knowledgeable on all items.

Caroline was great. Very patient and understanding of my vision.

Will was great

Christoper Wallace at the Midlothian store was extremely helpful. Very knowledgeable, professional, and personable. We will work him for all our future needs.

It was a great experience for it to be my first time buying bedroom furniture. The associates were very knowledgeable and NOT overbearing. Stephen Banks was great!

Mr. Stephen Banks was so patient with all my questions and helping me in my process.

My husband and I were shopping for items for our new rental and Betty greeted us. She was amazing and informative and helped us with our couch purchase. We are so excited. If you need assistance for shopping, please come and see Betty!!

Betty was not pushy which I appreciate. She was very helpful and attentive.

Blake was excellent

Christopher Wallace was excellent

BUYER BEWARE! This place is a total joke. They lure you in with attractive financing and the offer of an "extended warranty" then they don't deliver! They sent another manufacturer's adjustable frame in the box that was supposed to have the one I ordered/paid for. Said they didn't have any of the one I purchased in stock and it would be about a week till they could get it. Called on a Tuesday to check status and was told it was to arrive that Thursday. Called Thursday and was told it would be another week! No head's up, nothing but "I'm sorry". That doesn't cut it! I bought this because it was "in stock" for immediate delivery - they lied and now no one will take ownership of this issue. The customer service agent should be FIRED. She was extremely rude and snappish. I asked to speak with her supervisor and she said "I'm sending you to the store" and dumped me on hold. HORRIBLE CUSTOMER SERVICE. Meanwhile, I am sleeping on a hardwood floor because I already got rid of my old bed set to get ready for delivery of my new one! Do business with them at your own risk!!

Can’t wait for our new couches! Beautiful, quality products that are easy to clean. Christopher Wallace got us the best deals and quick white glove delivery!

Khadija was great today! She helped me pick out a new couch and coffee table!

Betty was very knowledgable when we came in to purchase a new mattress. Kim was also great to work with when it came to the financial aspect. Highly recommend!

Khadija was very helpful in all aspects from start to finish. Very nice, friendly and and knowledgeable. Answered all my questions. Didn’t rush me or put any pressure on me. Very easy to work with!

khadija was a wonderful help right when we walked in she greeted us with manners she also provided us with the best service.

Blake was a great salesman! He took into consideration what I was looking for and provided me with several options and I walked away happy!

Blake and Sharon were awesome

Blake, got us in and out!! Great customer service!!

Found exactly what we needed plus some! Really appreciate the great service we got from everyone in the store!

Khadija assisted us with our selection and organized everythint for us. Very kind service and never felt hassled.

Stephen Banks was wonderful he took his time and showed me several mattresses until I decided on the best one for me! He listened and reassured me, when you go here please ask for him!

Stephen was great

The associate was very patient..took her time to show me the inventory, my options. The process took longer than I anticipated, but some of that is me. I wish the delivery is free for something 1500 and above rather than the 3k.

Blake was awesome! He helped us find the perfect sofa:) Highly recommend him and Ashley!!!!!

I bought my first couch at Ashley and worked with Blake! He was so friendly and really knowledgeable with the various pieces around the store. It was a very easy process and I would shop here again! I highly recommend Blake!

Blake and Ryan have been really amazing with helping me purchase a couch for Danielle and I’s new home

Ms. Betty was very friendly and helpful. Great!!!

I had the opportunity to work with Ms. Betty from the Hull Street store along with Ryan. Excellent service

Stephen Banks was an excellent salesman. He was helpful, friendly and knowledgeable. He made our purchase very easy. I recommend Ashley. Ask for Stephen!

Enjoyed the experience, quick and easy. Helpful and Blake handled everything professionally.

Blake has been great.. he helped me for hours with much patience! Very nice people here at this location

stephen banks was 10/10. purchased a 3 piece set!

Had a great experience at Ashley today! Stephen Banks was very helpful and made this process really easy for us. Highly recommend!

Stephen Banks was very helpful!

Found the perfect couch for our family room! This is our second time getting furniture with Ashley. No need to look anywhere else for quality people and quality furniture! Christopher Wallace, Caroline Long, and the manager Kim were great!

Had a great experience finding out new living room set. Christopher was very nice, patient, and tended to our needs quickly. Great experience.

Betty was amazing! Very patient and helpful!

Stephen banks was our salesman. He didn’t hover over us. Was very informative and took care of our sale promptly.

I loved Caroline on Hull St, Richmond. She took great care of me.

Christopher Wallace was very helpful when we had questions concerning which couch would be best for a household with pets. We were happy to purchase our couch from him, and we never felt pressured to buy same day, even though we did. Thank you, Chris!

Blake at the store in Midlothian was so kind and so attentive! He really made sure he got us the best deal on a new mattress and listened to our needs and what we were looking for. The store itself had a great selection of premium mattresses and felt very clean and sanitary. We are loyal Ashley Furniture customers and this experience has only added to our joy of shopping with Ashley.

Mr. Christopher Wallace was very patient with me. I did a lot of flip flopping and he still was nice and pleasant.

Blake was an amazing help as soon as we enter the building he didn’t stress us out or hover around too much to the point where we felt bothered he was very respectful and was an immense help!!!

Chris was a nice dude. I'm happy with my purchase today.

Exactly services today. Everyone was very nice and attentive

Great experience finding a couch for a new apartment, Steven Banks was very helpful and also very personable & you could tell he cared about what we needed and didn't try to over upsell us.

steph was amazing as well as kenny love yalll!! very helpful and considerate of our decisions.

steve was an amazing person to help me and my friend pick out a coach. we came in not knowing what we were looking for and Steve helped us pick out the perfect couch for us!! he was very kinda and funny and joked with us the whole time. keep doing your thing steve!

Blake had great customer service. We will be back to see him!

Blake had great customer service and made our experience pleasant!

I had a great attention by Stephen Banks He was very kind and helped us with everything we needed. I felt very comfortable and welcome. He gave us all the best options according to what I needed.

Betty helped us choose everything we needed for our home. She was nice, polite and professional. Thanks for making this a nice experience.

Betty is a great rep. Knowledgeable of what we were looking for Worked with us

The people are very friendly and good price, we loved the treatment

Make sure you ask for Blake when you walk in he will make sure he gets you what you like…amazing customer service…

Betty was our sales person and she was wonderful and very helpful

THE worst experience with this company. Worst customer service, worst quality. They charged me delivery price for return of damaged and bad quality items. I spend so much time and it worth nothing. Never again!

Mrs. Betty Taylor assisted me in making a needed purchase. Her customer service was impeccable! Definitely refreshing.

Huhe selection and decent prices. Very low-pressure salespeople.

Stephen Banks was great! Has worked with our family for years!!

Stephen Banks greeted us, as soon as we walked in asked us what we were looking for and sent us in the right direction. I love that he gave us a little time to look but was ready to help once we had a little time to explore ourselves. He helped us pick the perfect mattress for our price point and was just overall great to work with. Sad he didn’t throw in a free couch with our bed purchase though lol. Can’t wait for our new bed to arrive later this week!

Steve did a great job. I came in and he said look around and come grab me when I was ready which I like I hate a sales man following me around making me nervous. He showed me the beds and let me lay down on them go see Steve on hull street

We came to Ashley looking for some pieces to furnish our home. Our main focus was a couch, but with the help of Stephen B., we were able to also find a bed frame and dresser. He made the experience effortless for us, which was so helpful! Would recommend to anyone :)

Khadija from Ashley is the best. She helped my family and I. She is great at what she does very welcoming. Answered all questions and gave me all options before I made my decision. My wife and kids said she is a vibe for sure. Awesome awesome awesome. Can’t wait for the furniture to arrive I couldn’t wait to post review she needs her recognition for sure. Thanks Khadija.

Betty was a wonderful! We will be back.

Blake was very helpful

Blake was great and super helpful!

We were scammed... and don't expect even halfway decent customer service after the sale... My wife and I bought a sectional a couple of years ago. The product itself is decently made for the price. Our sales person told us that we could pay extra for a warranty that covered any pet damage since we have a larger dog. Made sense to us, so we pulled the trigger! Flash forward to a couple of months ago when we moved into a new house. Our dog applied too much pressure to the back of the couch and caused damage that really could easily be sewn back together. Lucky for us we bought the 3rd party warranty! - Sarcasm... We followed the instructions and was told our warranty DOES NOT cover pet damage. We called Ashley and they told my wife, "Oh yeah, I wish you reached out to us first. We would have told you to not say it happened because of a pet. Resubmit the claim, but just lie and say it happened while moving." They flat out told us to lie. I guess ethics are no longer valuable in 2024, huh? Unfortunately, we are not able to resubmit any claims without them getting "flagged". Frustrated, we decided to just pay for the repair ourself. We called Ashley to see who they recommended and they gave us a number to call locally. We call this number and they said, "Let me guess, Ashley Furniture sent you to us? We've asked them MULTIPLE times to stop sending people our way because we don't repair furniture from other companies, only our own brand." Ashley Furniture, get you crap together.... We've spent multiple hours trying to resolve this. We've called the Warranty Company, The Franchise Group that owns this location, and even the Corp Offices in Florida. Does anyone know where we can buy furniture from an ethical company these days??

Kadijah was great to work with!

"Worth Finding!" Christopher Wallace was worth finding at the Hull Street Ashley store. I had worked with him previously to purchase some furniture from a different store. Great variety of furnishings, and I found the dining set I wanted at a competitive price. God did it!

Kenny helped with everything and more. Very good guy.

Betty was very helpful and left us with a great experience.

Khadija was very friendly and super helpful :) !

Khadija was super helpful and we appreciate all her help in helping us find the perfect couch!

Blake was extremely helpful, kind, and respectful! I would highly recommend Ashley furniture!

Blake was a great help with us selecting a new sectional AND finding the stock we needed! Really appreciate all the extra work to get us set up.

Betty was awesome. Super helpful answered all my questions and is super delightful.

Ashley Furniture on Hull Street Rd in Midlothian.. Excellent and friendly staff. Caroline and Chris provided great service. They were both very knowledgeable.

Excellent service

Today Stephen Banks helped me pick out an amazing new sectional for my apartment. He was incredibly professional and courteous, knowing precisely when to interject with insight. I would recommend this Ashley (Hull St) to anyone in the area shopping furniture.

Thanks so much Blake!

Amazing job and great service

Khadija did an awesome job, with helping me buy my bench gor my home Love her

Khadija was wonderful! She was so helpful in finding my parents a new mattress.

Stephen was very helpful. Lots of great choices in recliners.

Service was good. good pieces to select from. Good value on the couches and recliners

Blake gave us excellent customer service and helped with all our questions.

Very good customer service from Blake Went in to look for some furniture and he was He was really helpful..

Chris was great!! Was very patient and knowledgeable, I would recommend Ashley’s Furniture but make sure to see Chris!!

We came in looking for a new recliner. Chris was very friendly and helpful with showing us our options and during the checkout process.

Had a fantastic experience with Will C.! We bought a whole bedroom set and he worked with us to finance and even hooked us up with a deal on a floor model. Just waiting on delivery!

Will is the best. Helped pick out the best mattress and bedroom set combination and a reasonable price. Excited to get my furniture delivered

Stay far away from this place… full of money hungry people. Will sell you furniture for top dollar but the furniture last maybe a month before you’ll start having issues… then they don’t wanna help at all. Blake who works there is a complete jerk.. not sure how he still has a job

Disappointed because I’m still waiting on the delivery of our furniture. It’s been almost a month!

Stephen provided great customer service.

Blake Very helpful

Horrible customer service in store and customer service center. Do not buy from Ashley furniture. I have been waiting for 2 months for my bed and keep getting the run around about when it will be delivered. The manager had no clue on how to solve the problem smh never again!! I would never ever buy anything else from Ashley Furniture!!! Oh and let’s not forget the fine print please read it because apparently there’s no refunds either, a big store like Ashley Furniture no refunds!!

We had a lovely time today, we’re going home with a comfy new couch. Caroline was awesome, she was so fun to work with and made great suggestions. Thank you!

BLAKE and Kenny makes you feel welcome from the time you come in the door! He is very knowledgeable with all products! Thank you for all your help!

Kenny and Blake have made the process of shopping for furniture easy! They have wonderful customer service skills and are very helpful! Thank you so much for all your help Kenny and Blake! We will continue to do business with you both!

Stephen was amazing! he made sure to ask if we were doing okay and when we were finally ready the process was so quick! definitely go see him!

Betty was amazing. Super helpful and knowledgeable. Thank you!

Blake was am extraordinary salesman. Very thorough and polite and professional.

Pleasant experience. Customer service was great. I was shopping for a twin bed and dresser. The furniture options and quality were very good. I will shop there again.

Mrs.Betty was absolutely amazing. She is amazing. She is located at the hull street location in Virginia. Absolutely Amazing.

Blake thank you for taking those extra steps to find the lamps, everyone is always so polite, friendly and helpful.

Came in looking for an ottoman. We had bought the original set here, trying to find one to match. Luckily did find, but not in stock. Betty helped to find it, and found that I had purchased warranty on my couch and love seat, cushion sinking. Only issue is that if you are on picking up at store, not warehouse, they charge you a $25 fee. Betty was nice enough to get that waived. Don't think a fee to have item at store for pick up should exist, but like i said, Betty held with that. So, overall great experience, found what I needed. Update. Item did not arrive on time. Told another week. Wife had knee surgery, so we needed it. Had to go somewhere else to get one to work. Talked to manager, no problem. Told the ladies at counter to cancel order and refund. 10 days later called customer care, said they saw me about refund. 18 days, now told it may be store credit, and not guarantee refund. Not what I was told by manager. Don't need credit, but buying from there anymore. The couch cushions crap after 6 months. Only went to try and match

Khadija was amazing and helped us with our purchase

Excellent service from Blake! He is an amazing person to work with and very friendly/knowledge and professional. We will come back to Ashley's for future buys.

Thanks to Khadijah for the great experience!

Blake was fantastic! He made sure we found what we were looking for, answered all of our questions and was just a true delight!

Saw a bedroom set online & wanted to go inside the store to see in person since the store was fairly close to me. Once in the store the salesman gave me a price that was higher than the advertised price online. I found that strange as it was on the Ashley website. I had to pull it up on my phone & show him. He eventually went in the back room & returned to say they would honor the online lower price. WTH??While waiting around I found a beautiful mirror & told my salesman that I'd like to add this to my order. He then pulled it up on his iPad & showed me the online price on the Ashley website .. which was higher than the actual price tag ON the mirror. Not sure I'll be back to purchase from them, the whole two different prices thing seems so shady to me.

Took me to the beach and sold me sand Blake is great

Blake and Elisa were very informative and easy to work with during my purchased of furniture.

Chris M was very Profesional and helpful answering all of our questions. Reassuring us that the furniture is quality made.

Khadija was great and helped me pick out a wonderful sofa! She showed me an arrangement of options until I was able to pick a piece that would fit my lifestyle the best.

I have never been to a furniture store and not been greeted by someone. We walked around for 20 mins and couldn’t get any sales people to even make eye contact. We finally found someone we could ask for help before they ran off and she said she would send someone to us. No one ever came so we left. Guess my money wasn’t good enough for them. I was an easy sale. Already had my purchase picked out.

Betty was very helpful today. I went in without a couch and left with a six piece sectional. She went on and beyond to make sure we found what we needed. Amazing! Thank you, Betty!

I was really surprised and pleased with my visit! My couch is old and beat up, and Ashley had lots of nice well made options. Caroline helped me out a ton, she was kind and understanding about my “limited budget” too (I’m kinda broke right now). The 1yr financing with no interest is a nice feature. There were definitely some couches that were too pricey for me, but I found three really nice ones that were affordable AND on sale. They also have some cool homegoods stuff like a big funky mirror that I could see in the Quirk hotel. The only thing I’d change is the wall art, some of the paintings are really cheesy. Thanks Caroline and Ashley!!!

Blake was a pleasure to work with . Real professional and knowledgeable.

Blake, great customer service skills...He's the very best we had in a very long time...Very patient and explained everything!

Khadija is very friendly and accommodating!

Christopher Wallace was an absolute joy to work with, very knowledgeable, and I enjoyed my shopping experience immensely!!!

Betty was a awesome sale person I wasn't coming in to buy anything but after talking to Betty I got a couch and bed w/dresser , a very friendly woman and I loved her spirit I would give her a 100% sale person .also another guy came as she was taking care of me was also was friendly and the sale lady that help Betty close me out came and explained to me about the sale program was awesome as well everyone was great that I came encounter with thanks for the service I got

Thanks Chistopher w for your service

This store only has good reviews because they ask you to submit them in store before you leave store before furniture is delivered. Absolutely horrific experience! Khadija and the entire management team have done nothing but lie for 8 weeks. We have been promised delivery since March that was in the schedule for early April!! They have not communicated at all and if they we call them it's a diff story each time! I have been patient for 10 weeks and still no help from the store manager (after speaking with Chris the manager and not getting a call back). We have furnished 3 houses from Ashley but at a different branch and should have kept it that way. They say whatever they have to just do get people to buy and then everything changes. Myself and pregnant wife are very disappointed with the entire staff and our purchase. If you have to go to Ashley choose a diff location it's worth the drive!

Will was extremely helpful and informative. He was respectful of our space but readily available for any questions we had.

Will was awesome!! So helpful and patient with us and not pushy at all as we made our decision to purchase our brand new living room furniture! Such a great experience.

Blake was very helpful and knowledgeable

This Ashley furniture has been around for quite a while and has always been a great place to find quality furniture. I’ve bought several pieces that have now lasted years. Most recently I worked with Chris Mussack (Music) to get a Rawcliffe couch and we are super excited to get it home. It was his recommendation and we may not have considered it otherwise so we greatly appreciate his advice and assistance. We will be back for our future furniture needs!

Mr. Christopher Wallace was great , helpful and enjoyed talking and will be back again

Ryan was very helpful and efficient in helping me acquire a dining room table and chairs.

Khadija provided wonderful customer service!! She has the kindest personality, was very helpful and patient!!

Great experience! Christopher Wallace was so professional and gave us the space to shop without feel obligated. We will shop Ashley again!

Christopher W. Is an outstanding salesman, very professional. He helped us get a couch and table.

Blake did a wonderful job explaining everything.

Ms. Betty was awesome. She helped coordinate an awesome look for my home. She's a keeper.

Kenny was very helpful and exemplified superb customer service. He was very transparent regarding shipment of my merchandise and answered all my questions.

Betty and Kenny were amazing to work with. I will definitely be using them again.

We had a great experience with Chris Musick - super patient and knowledgeable about Ashley’s products!

Christopher Douglas

Thanks, Blake for exceptional service!

All Good and great service from Khadijah

BLAKE IS SO EASY TO WORK WITH AND PROFESSIOAL

Mr. Wallace was amazing!!! I enjoyed every minute with him while he assisted me in purchasing furniture. He had an eye for furniture and color schemes! He made recommendations that I LOVED and made my buying experience a breeze. I will definitely be asking for Biggie when I shop at this location again.

We’ve bought multiple furniture items from Ashley and never had an issue. The furniture has held up well and the in store personnel have always been professional. Chris Musik was our salesman for our most recent purchase. His salesmanship was straightforward and extremely helpful. He was willing to support even as the store was beginning to close.

Blake was very helpful and went above and beyond to make the experience trouble free.

Stephen Banks was fantastic! He helped upgrade our bedroom furniture and pick the right selection!

CHRISTOPHER WALLACE AKA BIGGIE he was simply amazing!!! he answered all my questions he even stayed after his shift was over to ensure that I didn't leave dissatisfied!!!! he is the definition of what a true salesman should be. he was dressed appropriately and was very professional!! if you are considering shopping at this location ask for Biggie!!

Blake was great!

Kenny Thompson 5 Stars!!

Amazing in store experience with Christopher W. Extremely helpful and experienced.

Khalifa was very friendly and helpful! Found a cute table and chairs !!

Fantastic experience. Ryan was very informative and funny.

Kadijah was absolutely the best. She took her time and made sure everything went perfect.

Christopher W. Was excellent in his presentation to my wife and me. Discussed all the options and finances with us.

Really enjoyed working with Christopher W. He was attentive and efficient. Really easy to work with. Lots of selection, furniture is readily available. Painless process. Thanks Christopher W!

Khadija Has Great Knowledge About The Equipment And Very Helpful With The Financial Strategy

Khadija was wonderful , she really helped us find the perfect set for our family !!! I would love to work with her again !

Christopher W rocked it out for us today and found us our perfect new den furniture! I couldn't be more pleased with his personable service and dedication to get us exactly what we were looking for!! Highly, highly recommend Christopher W!! Come see him for any and all your home furniture needs!! Melissa D.

Great meeting with Christopher W. at Ashley Furniture on Hull Street. We gave him our budget, what we were looking for and within 15 minutes were making a purchase. Excellent experience buying furniture without any pressure.

Working with Chris Wallace was an exceptional experience very knowledgeable and experienced we were very happy with the purchase initially came in the store for one bedroom suit and left with two such an incredible deal we couldn’t pass up. Thanks again Chris

Khadijah was amazing she was very attentive, and gave me my space to browse. She was also not too far away that I couldn’t ask questions if need be. I ended up getting a living room set as well as a bedroom set. If you’re looking for furniture definitely check out Ashely’s and ask for Khadijah!

Chris Musick was phenomenal to work with. Great guidance when I had questions He had my best interest in mind start to finish. Thx Chris and Ashley

Chris Music helped us and was fantastic. Thank you!

Kim and Kenny were wonderful! The best in town!

Ryan was extremely helpful and didn't hound me which is always a problem at other places. Definitely appreciated the quick and helpful service

Stephen was great! Extremely helpful and gave us great advice

Greg was AMAZING!!

I loved Mr.Kenny & Ms.Kim great customer service helped me find exactly what I was looking for . Definitely will be back

If you shop at this store my advice to you would be to avoid the salesperson by the name of KHADIJA TOUMI. She will do anything to make the sale to include leaving out important information, miscalculating the price, and just flat out not being honest with you. Once the sale is done, if you have any questions or concerns and you reach out to her in a reasonable time frame she will say "let me see what I can do" then never get back to you.

Stephen greeted me right at the door & was eager to help right away 😊 I will definitely be back for all my family’s needs.

Khadija provided an absolute amazing experience even on getting my furniture delivered in the time frame! Thank you soo much Khadija!

Stephen banks was great

Chris Music was an amazing salesman !!

Great customer service with Chris music!!!!!

This guy Blake helped up above and beyond

I've been furniture shopping for months. I finally popped into Ashley to browse. Christopher W. showed me several options, was very patient with me and answered all my questions. I found what I wanted AND will be delivered later this week! Ashley Furniture is now my go-to store for furniture, and I will always ask for Christopher W.!

Christopher Wallace is very professional, and works diligently to get you the best deal possible, would highly recommend!

Chris was awesome! Thank you for all your help!

We found our new couch and easy chairs very quickly! Lots of great selection! Really good deals going on right now.

Blake was super helpful with both visits we made to Ashley to check out what we wanted before we made our final decision. The whole process was smooth and very efficient. Blake knew what he was talking about with everything we asked. Definitely recommend!

Blake and Kenny were AMAZING 😍. They took great care of my living room purchase... If you are in the market, make sure to see them

Blake was very courteous, patient and helpful!

Khadija was amazing in helping us select our new sectional!

Stephen Banks was amazing! He was knowledgeable, answered all of our questions, and was friendly. 10/10 recommended working with Stephen!

Had a great experience working with Will. He’s new, but you wouldn’t know it. He’s very knowledgeable, helpful and friendly. He also got us the best possible deal and incentives. We will be back to Ashley and would definitely work with Will again.

Chris our salesman was very knowledgeable. Great customer service!

Chris Musick is awesome and went above and beyond to make sure we got the perfect sectional! Go and see him for all of your furniture needs!

Blake was great and very kind and knowledgeable we will come back and see him again great experience

Chris Wallace was helpful and relatable. He held good conversation throughout the buying process.

Christopher Wallace has a good sense of humor and very friendly. He had a lot of patience with me and my husband.

Khadija was the best! Very knowledgeable and very helpful! Pricing and service were both great!

Ask for Blake. Super transparent about price. Spent the time to go over all options and not try to stick us with one type of furniture. Explained everything in detail.

Blake was super helpful!! Loved his transparency

Ryan Clutch was exceptional. No pressure, knowledgeable and responsive.

Steven Banks was extremely helpful and honest. We appreciated his efficiency.

Steven P. was very helpful. He took the time to help my grandmother find the right bed. The whole experience was great from beginning to end.

What a great experience with BLAKE!! He was such a knowledgeable and easygoing representative. My husband and I came back twice before we made a purchase and he was able to help us both times. We asked for him the second time because of our positive experience the first time. We felt no pressure, which made our purchase experience a pleasant one. Keep up the great work! Blake is first class!💯

Khadija helped us with our furniture buy! A great help!!

Blake was incredibly helpful and made the purchase of our new couch quick and painless. Highly recommend him!

Blake was amazing and gave me a rundown of all my purchases 10 across the board highly recommend.

Christopher W. Was very helpful, and helped us decide on the best furniture to buy for what we had going on at home.

Christopher W. did a great job. We received a good service without that much problems.

Khadija was amazing to work with! She was extremely helpful and also helped me with design ideas! Go see her for your next purchase!

Christopher W. was very helpful and helped us find exactly what we were looking for. He showed us a few options and we are very happy with the furniture we chose. We have shopped at Ashley before, and will continue to do so!

Ryan helped us out and was AMAZING. He was so patient with us while we shopped around the store and when we were finally ready to make a purchase he was so helpful in making the final transaction simple and easy. If we ever have to go back we will definitely be seeing Ryan again.

Greg did an outstanding job helping me choose a mattress and bedroom. I believe that I will be happy with my purchase!

Stephen Banks was a wonderful sales representative.

Stephen was great and helped me find the desk I needed quickly!

Stephen Banks was a great help and got us a great deal quickly!

I was looking for a new mattress for my new bed set. Met associate name will that showed me a variety of good mattresses. He even took the time to answer all my questions. Very professional and helpful. All around great staff Keep up the excellent work.

Christopher Wallace was great to deal with. Took care of our needs

Khadja was great !!! Very helpful.

Blake did phenomenal service with me in the store come check him!!!

Christopher Wallace was such a great help! He listened , and was able to help me get the sofa I wanted !!! 5/5 and I will be going back to him!.. ask for him when going to Ashley’s Furniture! -Tabatha S

Awesome

Greg did a heck of a job- very approachable- walked in he greeted me- showed me some stuff- wasn’t pushy very easy- I walked in at 9:45 and was all done by 10:30 - gotta live it

Excellent service from Khadijah!

Kenny Thompson, is an exceptional sales guy. He was very knowledgeable about his product and provided me with excellent customer service. I would definitely purchase from him again.

I had a great experience with Blake. Very engaging and welcoming. Will shop here again

Blake was wonderful!! Please stop in and visit this store. Everyone was professional, courteous and friendly!! DON'T FORGET TO ASK FOR BLAKE!

My family and I had the pleasure of working with Steve at the Hull St location. He was very helpful and made buying our sofa sectional an enjoyable experience

Christopher W. was very helpful and professional. Great experience provided.

Difficult to figure prices. Each thing I wanted a price on took an employee, a calculator and some secret math. Just put the price on it.

I wish I never purchased from here 👎

Great Customer Service.

Blake was great! He assisted us without pressuring at any point. He was very transparent about pricing and options. Would highly recommend if you are looking for new furniture

Blake was super helpful! It was a great experience working with him on our purchase.

Will was great!!!

Greg help us !!

Greg was awesome!!

Steve Banks took good care of us

Steve Banks was very helpful and attentive to our needs!

Blake was super helpful finding us a coffee table that looked great and was discounted.

We came in during an amazing sale, and the prices were awesome! We were greeted and helped as soon as we walked in the door. Greg answered all of our questions, and did a great job showing the showroom! 10/10 experience!

Great experience shopping with Stephen today ! Super easy process and very friendly sales person - will be back ! Thanks !!

Stephen Banks was amazing and has so much charisma you have to buy from him.

Kenny Thompson and Ryan Klutch were incredibly helpful and knowledgeable. They took time to really walk me through the process and make sure I got what I wanted for the price I wanted. No pressure. Great experience.

Steven Banks very knowledgeable also I have great previous experience with Steve!!

Christopher Wallace was very friendly and knowledgeable. Made buying furniture a fun and pleasant experience!!!!!! Will come back again ☺️

Blake was my sale person, very friendly and nice.

I met with Christopher there at Ashley furniture, and he was great because he answered all my questions and also we were able to get a better deal than was expected! Thank you Christopher and have a great:D)ay!

Chris music helped me purchase a sectional. He was extremely friendly, attentive, and helpful. Would 1000% recommend him if you choose to purchase anything.

Blake and will were great

Kenny at Ashley store and Christopher W They are a very nice person they are very patient and very helpful too.

This was a very pleasant and informative experience today! We dealt with Miss Kim and Christopher W. to purchase our living room furniture and I could not have asked for a better experience!

While searching for replacement furniture. I walked into Ashley Furniture and met Khadija one of the sales people. She was able to provide everything I wanted at a great price. Awesome!

Blake did a great job and I'll be back!

Khadijah was absolutely wonderful and very helpful. I would definitely come back to see her for additional help. Ashley has a wide variety of styles of furniture. Too hard to make a decision!

Kadisha was a great help. Nice building great customer service.

It was very nice very clean smelt good everyone was very friendly

Blake helped and was great

Chris was so easy to work! He helped us with every detail and even the financing! This is my third time buying from Ashley and would highly recommend to everyone.

Blake was very professional, fast and through. He was Also training Ryan, and was showing him step by step how to process his the same

Khalifa was absolutely wonderful. I had a great experience with her.

Christopher W was polite and helpful. Thank you so much for making it so easy

Today my wife and I had a wonderful experience working with Christopher W. He was generous with his time and very helpful. We were able to find exactly what we were looking for without having to deal with any hassle!

Stephen was great to work with!

Kenny was very knowledgeable in helping me with my purchase today. Great service and communication. Highly recommend!

Another 5 star rating for the Ashley Furniture store on Hull St. With the thorough support and customer service I received from Kiana this morning, I'm all the more satisfied with my decision to shop at this store. Good customer service is like good medicine and this store seems to be at the top of their game (way to go Kim/Mgr). Thanks again Kiana for your expedience and sincerity.

I just wanted to thank Christopher W for helping me today. He was very friendly and extremely knowledgeable about what I was looking for. He was not pushy at all and allowed me to take my time testing out multiple pieces. Thank you, sir!

Blake was great to work with.

awesome service stephen banks quick easy

Chris was very helpful, quick and on point with our purchase. A pleasure to work with.

Don't fall for their tricks. Literally don't honor their words. They tell you something, and then when you actually want to purchase the item, the story changes. Basically they're just trying to get the most money out of you.. not worth it. Can buy the same items online or Amazon at least that customer service is about the customer.

Cristoffer is the best

Christopher W was great! Very helpful and informative.

Christopher W. was friendly, knowledgeable, and easy to deal with! Would highly recommend him!

Chris Music was super helpful and friendly. He was patient as I added and changed. He gave me prices on all my changes and gave me time to decided. No pressure and was honest when asking questions.

I came in with my husband to buy a couch set and had excellent help from Chris Musick. He helped us get the best deals and benefits and was great to work with and answered all our questions.

Christopher W. And Kim were a great help finding us a couch at Ashley Furniture. Thank you for your expertise.

It was ok

Had a wonderful experience. Chris w was very helpful

Kenny was OUTSTANDING I left the store very happy with his customer service ☺️

He helped us get a very comfy bed!!! Very kind and nice.

Stephen M. Banks we appreciate your help and the superb customer service you showed. If you are looking for furniture at a great price visit Ashley Furniture and ask for my guy!

The salesman I worked with, Stephen Banks, was very helpful in finding me the right couch for the right price.

Kenny was great! Very hospitable and well-versed on every product we inquired about. Would highly recommend both him and this store any day of the week.

Christopher w Is a Very good and friendly and very helpful salesman Made me and my wife feel very good about our purchase.

Khadijah and Cody were wonderful in helping me find and purchase a bed.

Chris Music was great awesome service

Khadija was great!! Very professional and patient!!

Khadija was absolutely amazing. Made me feel comfortable throughout the entire purchase. Never pushed me into something I didn’t want. So happy with my new sofa and loveseat !! (:

Working w/the Sales Rep Christopher was well worth this trip. His knowledge of the store, the layout and where specific items are made this a seamless one stop shop. His attention to what I wanted did not go unnoticed or fall upon deaf ears. I was assisted with making my choices and not what was pushed upon me. He switch gears with ease and genuine customer service and for that I am grateful. Good job Ashley Furniture Store on top notch salesmanship.

Chris W had dealer with me and I’m a very indecisive person. Definitely would recommend. Was patient throughout whole process

Christopher W has amazing patience w an indecisive people !! 10/10

Greg did a great job of breaking down the 2 beds that we were looking at. He explained and demonstarted the different features of the options for the smart base.

So grateful to have had such wonderful customers service today. khadija from Ashley and her team, made there efforts to be available and accommodating to my purchase. Great job to the team at Ashley’s on Hull street. Bravo!!!

Stephen Banks was great in helping me find a new mattress quick and easy. Listened to my preferences and got me what I needed. Took less than 30 minutes

Mr. Stephen Banks was very helpful with my purchase, he was really detailed about explaining the different prices and bedroom sets. Very recommended

Thank you Stephen Banks for your help!

Chris was amazing, truly put a lot of passion into selling and recommending the best option for my family.

Khadija help us today with our purchase of furniture. Very friendly and very helpful throughout the whole process.

Christopher W helped us find the perfect recliner to suit our needs. He was professional and courteous through the process and made our experience great. He allowed us to browse without hovering and was there for questions and to complete our purchase. Thank you Christopher!

Stephen was very helpful! Great experience with our purchase

Blake was very helpful and friendly.

Stephen Banks was a wonderful associate. He help us find what we wanted and was very professional and polite.

We had a great experience! The staff is very friendly, and Greg was fantastic! They had everything we were looking for, and at a great price! We will come back to this location again for our furniture needs.

Stephen Banks is extremely helpful and personable. I made sure that WHEN I was ready to purchase my first official set of furniture, that I came back to work with him again. Thanks so much Stephen you are much appreciated! :)

Khadija was extremely helpful took the time to find matching chairs for the sofa that was picked out and stayed late for me to get off work

Blake and Chris W very good customer service

We had a great experience with Blake is customer service was on point and he was professional.

SkAkie was professional and efficient and I enjoyed my experience with her.Dhe was also very perceptive and helpful.

Christopher W. was very helpful and accommodating. I already knew what sofa I wanted and he took care of everything over the phone. All I had to do was come in to review the details, pay the deposit, and sign the financing agreement.

My son and I had a wonderful experience at Ashley on Hull Street Road. We went in to browse around the inventory at the beginning of the week. Stephen Banks was our salesperson. He did not hard sell/pressure us to buy. Instead gave us breathing room to perused the showroom and was there when we needed him. We decided that was where we wanted to shop and returned at the end of the week to finalize the transaction. Overall, it was a great experience. Stephen was friendly, knowledgeable and patient. We will recommend others to Ashley! Thanks Stephen.

Thanks, Christopher W for all you assistants today. Made the experience simple and easy.

Our salesman Stephen (Steve) provided great customer service, listened and responded to our needs and preferences, and answered all of our questions thoroughly. We were able to find the right pieces of furniture in their vast showroom. Overall a great experience for us.

Christopher Wallace has great customer service skills, very informational and gave great conversation

Woeked with Cody, easy, quick and great experience. Thanks

Stephen Banks @ the Ashley Furniture in Midlothian (Hull Street) was immense and greatly helpful. Would absolutely recommend him for any future furniture or mattress purchases!

Thank you Stephen! You provided excellent customer service.

Khadija was very helpful and we landed on our couch for our new apartment. Came back a second time and Chris W. Helped me pick out a bed.

We had a wonderful experience shopping for a sectional with Khadija. She spent a great deal of time and was extremely patient with first time home owners buying their first new furniture. She was very informative and professional. The store offered so many wonderful choices. Thank you for your assistance.

When we walked in the store, we were greeted by Adrien. He was very informative about the furniture and he allowed us to walk freely throughout the store to look…and checked on us occasionally. He helped us throughout our whole process because we ended up purchasing something.

Adrien was absolutely amazing! He was very informative and made sure we were comfortable with our buying experience.

Blake was amazing he attended my parents and I amazing definitely recommend him 100%

Blake was great help with all my questions.

Khadija and Kim were a very great help!!!!

Great service! Khadija was super helpful!

Tae was very helpful and kind during the entire looking and buying process. Left feeling as if we got the best deal possible. 10/10.

Easy shopping experience with help from Khadija.

Stephen Banks was awesome to work with when purchasing our furniture for our office.

Great experience. Lovely furniture and wonderful experience. Christopher W. was super helpful. Thank you!

The have a really a good service and patience. Blake is a really good person 👍🏽.

Stephen was informative, helpful, courteous, and he had a great sense of humor. Superb salesman...

Khadija was very helpful and kind! We are very happy with the service.

Blake was great to work with.

I had a great experience with Chris Music. He was very knowledgeable and kind. I was very pleased.

great service and assistance very nice people!

Great customer service and selection! Adrian helped us find a sofa in our price range, and super comfy!

Khadija was extremely helpful, very pleased with the entire experience!

Had a great shopping experience at the Midlothian Ashkey Furniture store. The salesman was friendly and knowledgeable. He helped us find exactly the right pieces we needled. Would definitely come backfir future purchases.

Khadija was great. I had an idea of what I wanted but she showed me several different styles and found one I liked in just a few minutes.

Stephen Banks was kind and attentive 10/10

Kenny Thompson Best sales person ever . Very informative , and pleasant .

Stephen was a pleasure to work with. Professional and knowledgeable. Highly recommend.

Fast and efficient visit and sale. Very personable sales person, Stephen Banks.

Khadija was Amazing! Go see her, she will take care of you in finding all of your furniture needs! 😊

Stephen Banks was great to work with! The process of buying my new dining room furniture was smooth and great experience!

Akia was extremely helpful. We were able to make our purchase with her help. She was very professional and patient with us. We found exactly what we were looking for.

Chris Wallace was very help to us. He gave the information we needed to make a purchase.

Christopher w.

Great experience. Chris was excellent.

I love me some Chris Musick!! Customer service is impeccable!!

Akia has excellent customer service and is a great asset to this company. She made our experience wonderful and stress free. She was very knowledgeable and patient with us and went above and beyond to help us. We need more customer service associates like her.

Christopher W was very helpful and let me look around by myself which I like. Was available when I found what I wanted. Highly recommend.

Blake was very helpful. He’s great at his job.

We received great service from Blake and an excellent price on our outdoor furniture purchase.

Blake was incredibly helpful, without being overbearing. He was open and upfront about our options and the cost. He gave us plenty of time and space to make our decision! We would definitely return to Ashley furniture and ask for Blake!

I ordered two couches with Ashley furniture. We were greeted as soon as we walked in by Stephen Banks. He was very polite, not pushy, did not try to sell me anything I wasn’t looking for. It was a great experience for my first, brand new, furniture purchase.

We had great experience at Ashley Furniture! Ask for Christopher W. he’ll set you up!

Blake was super helpful!! Would recommend

Christopher W. was a pleasure to work with! He helped us secure a lift chair for my mom ASAP and treated us with respect and kindness.

Blake did a great job

Stephen Banks was a wonderful salesman. He helped us find the bedroom set and mattress that is perfect for us.

Chris Musick was great! Very helpful! Highly recommend!!

Chris Music was great! Highly recommend

Blake had good patience with us &gave us a thorough understanding of the information that we needed.

Khadijah did a great job with us today! Very helpful and pleasant. We will come back.

Khadiga

Chris Musick was our salesman. He was awesome and quick to answer any questions we had and get us a great couch.

Blake was amazing. He was so helpful and really worked with us and took his time. Definitely recommend using him when coming here. Best customer service ever!

Smooth and fast purchase with the help of Kenny. He was really helpful and professional. I bought sofa set with recliner. 3rd time buying in this store, never disappoints🙌 👌 -Alvin

Blake was wonderful and so patient with all our questions. We will be getting our new furniture fast.

Khadija was a joy to work With!! Very professional and informative. Great Customer Service!

(Translated by Google) 10 your attention was perfect, thank you (Original) 10 su atención fue perfecta gracias

Chris Musick was wonderful to work with. He was very knowledgeable and made the whole process quick and easy.

Knowledgeable, courteous and flexible with our requests. Not our first visit, not our last. Akia was wonderful!

Khadija was a wonderful salesperson! She took her time to help me and meet all my needs! Will be back to work with her in the future!

I purchased a bedroom set from this store. The order was placed on September 30th. Here we are December 21 and I'm still waiting for the 2 nightstands. They keep giving me dates and still I wait. I made the mistake of letting them deliver the rest of the set otherwise I could have gone in and cancelled the order. I'm sure some have come in and they just get sold to other customers. Here's hoping sometime in the new year I'll get what I paid for. I would not buy anthing from Ashley again!

I visited Ashley furniture in Midlothian, VA. I was debating on what dinning room table to purchase. Stephen Banks was a great help and associate with assisting me with my decision and purchase.

I just wanted to say my experience with Christopher W was great! He was very knowledgeable and friendly and helped me and my daughter pick out her very first sofa chaise for her new apartment! Thanks again Christopher

Chris W was very professional and straightforward in presenting sale price for a sectional . He was rather knowledgeable of the product and answered all my questions .

Everything was 5 star...especially Khadija...she was top notch

Christ is the best!!!!

Chris Musick was outstanding… very helpful, patient, and knowledgeable. I will definitely do business with him again!!!!

Super helpful without being pushy at all. Made the process so easy.

Noura was very helpful and professional

Great experience buying our sectional with no heavy tactics to upsell or add other items. Khadija made the process very easy and quick.

Chris musick

Super helpful, amazing customer service

My experience with Stephen Banks today was wonderful. He was extremely knowledgeable how to floor plan all of my furniture needs to fit the dimensions of my new apartment home based on my personal floor plan. I was able to purchase a complete living room space and 2 bar stools for my kitchen counter. I also purchased 2 matching dressers asbestos D as chair side table. All of the furniture pieces were masterfully matched with color matching scheme and wood finish. I am very happy with all of my purchases and can’t wait until everything is delivered. It will be an outstanding and beautiful living room, bedroom, with dining bar stool chairs. Thank you, Steve and Ashley Furniture for making my experience so memorable and special.

Khadija was great!

Noura was so helpful in my purchasing experience!!

Most Definitely a horrible business to deal with. If you have had a bad experience please report them to Consumer Affairs and the Federal Trade Commission. I have been attempting to get over $1800 refunded since Sept!!! Canceled an order within hours of placing it...SAME DAY. They originally agreed to cancel and refund but now are saying ALL SALES ARE FINAL and you have store credit. Well....the sale can't be final morons as there was never a fully completed sale. We never received any product and canceled before the order was fully processed. We don't want your store credit...we want our money you stole. I have turned them in for fraud twice on this issue and I am currently waiting on the Consumer Affairs office.

Amanda is amazing and an asset to this company. I've never know a person who knew so much about mattresses and everything else. Very friendly and personable.

I can't post a picture of the sectional I purchased because after 2 months I have still not received it. After getting a call last week saying it would be delivered, I heard nothing and got nothing. My goal of reaching a manager for a refund has been hopeless as I'm given the runaround, promised a more expensive couch (why am I paying more after two months of waiting and for a couch I didn't even order??), and my calls are ignored. I will NOT be back and will be taking any action at this point to have my money refunded, whether that be refuting the charge with my bank or taking legal action.

I wish I could posy a photo of the sectional I ordered on October 16th, but unfortunately after 2 months, I have yet to receive it. I have contacted them multiple times trying to find out the location of my items and just a week ago received a call telling me delivery would occur on December 9th. Still nothing. Just yesterday I was told that the couch I ordered specifically believing I could remove the cushion covers to wash them that actually they're not easily removable. Requests for a refund have been met with the runaround. Chris attempted to upsell me another sectional (no removable covers) and I have yet to receive the promised callback from a manager. If you're looking for some furniture, steer very clear of this Ashley.

We bought 2 sets, both fell apart. Visited recently to look for recliner, still not made well.