Ashley Store Richmond, VA (Broad)

Ashley Store

6312 W Broad St
Richmond, VA, 23230

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Store hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 11:00 AM - 07:00 PM

About Ashley

The Ashley Store in Richmond has designer, popular, unique, and trendy furniture for every room in your home! From living room furniture, dining room furniture, bedroom furniture, home office furniture, outdoor furniture, and a wide assortment of accessories. We are not just a furniture store, Ashley Store Richmond carries America’s Top Name Brand Mattresses from Tempur-pedic, Sealy, Beauty-Rest, Purple, and our own Ashley Store Sleep line. Need furniture fast? No problem, we make it a priority to stock a large selection of furniture, mattresses, and accessories available for immediate delivery or even pick up. Come visit America’s largest Furniture and Mattress Store.

Welcome to your Ashley Store, Broad Street in Richmond! If you’re ready to begin your furniture shopping and upgrade your home décor in Richmond, VA. Come visit Ashley Store Broad Street! We have an amazing team that are trained as consultants, not just salespeople. Our goal is to ensure we are Inspiring the love of home and enriching the lives of those around us. Our home furnishing consultants are ready to help you find your unique style and create the space of your dreams. At Ashley Store Broad Street, the sale doesn’t end once the purchase is over. It ends once the furniture is delivered, and our guests are completely satisfied. At Ashley Store Broad Street we have popular, unique, and trendy products in all categories, including living room furniture, dining room furniture, bedroom furniture, home office furniture, outdoor furniture, and a wide assortment of accessories. Your Go-To Mattress Store in Richmond, VA Only at Ashley Store Broad Street will you find a large variety of mattresses in our Ashley Store Sleep Shop. We carry America’s Top Name Brand Mattresses from Tempur-pedic, Sealy, Beauty-Rest, Purple, and our own Ashley Store Sleep line. Our Ashley Store Broad Street sleep experts will ensure to help you find a mattress to fit your specific needs so you can sleep your way. How to Find Us? Ashley Store Broad Street in Richmond is easy to find. We’re at 6312 W Broad Street. We are open Mondays - Saturdays from 10 a.m. to 9 p.m. and Sundays 11a.m. to 7 p.m. Please call us 804-377-1400 to learn more about Ashley Store in Broad Street, VA, or schedule an appointment with one of our Home Furnishing Consultants.

(540) 834-0740
Monday 08:00 AM - 07:00 PM
Tuesday 08:00 AM - 07:00 PM
Wednesday 08:00 AM - 07:00 PM
Thursday 08:00 AM - 07:00 PM
Friday 08:00 AM - 07:00 PM
Saturday 08:00 AM - 07:00 PM
Sunday 11:00 AM - 06:00 PM

In-store offers

4.4
(3197 reviews)
5
82%
4
4%
3
2%
2
2%
1
10%
FILTER Star Ratings
Joseph Patane
Jun 19, 2025

Chris was the best at helping to explain all the features wanted. If your a fan of metal music he's the one to speak too

Chloe Lohman
Jun 19, 2025

Chris was absolutely incredible in helping us find our first new sofa. He walked through options with us, taught us how to use the built in speaker system, ensured we got the best deals and discounts, and was extremely pleasant and enjoyable to work with. We can't recommend Chris enough!

Aluuna
Jun 17, 2025

Loved my experience today was able to find a bed frame with a charging station and came with lights 10/10 customer service from the staff :-)!! Thank you so much -Alicia

Antonia “TheRealAntonia504” Smith
Jun 15, 2025

Thank you Chris such a nice young man he was very sweet and knew his stuff we love working with him

1 STUNNR
Jun 15, 2025

Kristina was great and very knowledgeable about different products. Ashley is very lucky to have Kristina for her great customer service and knowledge. Plus she is an Eagles fan too which sealed the deal.

Joe Smith
Jun 15, 2025

Great fast and punctual service from Kristina.

Deerra Upshur
Jun 14, 2025

Working with this store has truly been a nightmare to the point I never want to shop with Ashley furniture again! On April 14th I purchased a sofa, recliner and rug through Caroline. It took over an hour for her to put the order in which should have been a red flag. I asked Caroline for an update 4/29 on shipping and she gave me dates that were completely wrong. After waiting 6 weeks, my delivery finally comes and the sofa is the wrong color. Caroline put in the wrong item #. I spoke with Dakota, the manager, about this issue and expressed my frustration as it already took a long time to receive my items just for it to be incorrect. He offered to order the correct color sofa and was able to give me a new delivery date. I also asked for a store credit, which he offered $100. I thought the problem was solved. On June 7, Ashley delivery shows up and the sofa is facing the wrong way. This time, Dakota put in the wrong orientation. I am not scheduled to receive my sofa until June 21st. Making it over 2 months dealing with all the incompetencies of this store. This is absolutely unacceptable customer care. I talked to Ashley about requesting a refund at least on the delivery fee but of course Dakota has not called back regarding this. I have not received an apology from Caroline. This is whole process has been extremely frustrating.

Tatiana Stevens
Jun 13, 2025

Timothy was great assisting us! He explained everything thoroughly and made sure I was satisfied with my purchase. Highly recommend!

Catherine Richardson
Jun 13, 2025

Making a big purchase is always stressful for me. However Timothy made it as less stressful as possible for me. I was able to make sure my baby boy’s first apartment will be ready for him to be great and he can worry able being successful at VCU!

Jealynn Holtz
Jun 13, 2025

Timothy made the process of buying and financing furniture extremely easy! Very positive experience!

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For additional details on the offers on this page, click here  to learn more. 

0% interest for 60 months^° - In-Store Only

On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.

†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.