chat with a personal online sales assistant
shop by phone
Ashley | Richmond, VA 23230
Ashley Richmond, VA
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Jarrell was great!
Had an amazing experience buying our first couch at Ashley last week! Bought the couch on Thursday and had it delivered that Saturday! Awesome service! Amanda our associate was amazing and helped us pick the comfiest and affordable couch we could get! Thank you Amanda!!
Bree was amazing and super personable. She made buying furniture for our new home so easy and fun!
Nick was knowledgeable and personable, and made the buying process easy and simple!
Ricky was the best! This is the second bedroom set he’s helped me with.
Nick is my absolute favorite. Got a great deal on a couch and wonderful conversation.
(Translated by Google) The experience in the store has always been pleasant, all the staff is attentive and friendly, there are already 2 occasions in which I have bought furniture with Ashley and I have not had a bad experience; Very grateful to everyone, especially Amanda, who always has a smile for the clients, as well as the Manager and the rest of the staff!! Thank you and I will continue shopping at Ashley, definitely my favorite store!! 😃🇻🇪🇺🇲 The experience in the store has always been pleasant, all the staff is attentive and friendly, there are already 2 occasions in which I have bought furniture with Ashley and I have not had a bad experience; Very grateful to everyone, especially Amanda, who always has a smile for the clients, as well as the Manager and the rest of the staff!! Thank you and I will continue shopping at Ashley, definitely my favorite store!! 😃🇻🇪🇺🇲 (Original) The experience in the store has always been pleasant, all the staff is attentive and friendly, there are already 2 occasions in which I have bought furniture with Ashley and I have not had a bad experience; Very grateful to everyone, especially Amanda, who always has a smile for the clients, as well as the Manager and the rest of the staff!! Thank you and I will continue shopping at Ashley, definitely my favorite store!! 😃🇻🇪🇺🇲 La experiencia en la tienda siempre ha sido agradable, todo el personal es atento y amable, ya son 2 las oportunidades en la que he comprado muebles con Ashley y no he tenido mala experiencia; muy agradecida con todos sobretodo con Amanda que siempre tiene una sonrisa para con los clientes, al igual que el Manager y el resto del personal!! Gracias y seguiré comprando en Ashley definitivamente mi tienda preferida!! 😃🇻🇪🇺🇲
If I could leave less than 1 star I would. Ashley Furniture on West Broad is THE WORST. Their customer care department is awful. I purchased a bed frame recently and within 2 days returned to the store to cancel my order as I no longer needed the product. It had not been delivered to me or anything. They said they filed a return request for the item and I would hear back in 7-10 days. Well, turns out when I called the corporate customer care center 10 business days later that THEY DIDNT FILE A RETURN REQUEST. No one had been doing anything to take care of me and my incomplete transaction. BUYER BEWARE. THIS STORE WILL TRY TO GIVE YOU A RUN FOR YOUR MONEY. Also. The web link on my receipt took me to a blog post written in several languages I couldn’t even read and not their actual website. Which was sketchy on its own.
The staff at this store are professional, courteous, and provide excellent customer service .It was a pleasure to work with Aaron, Amanda, Alex, and Cam.
Get Directions
CALL