Ashley Store Staunton, VA
Ashley Store
Store hours
Open today: 10:00 AM - 07:00 PM
About Ashley
The Ashley Store in Staunton, VA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Staunton, VA is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
What our customers say
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Beautiful store come and see us for the holidays! Maddie will give you great service
Marty was good
The store itself is fine. Ashley's furniture has quality items. It's the lady that works there trying to sell you everything in the store that makes this place unbearable. I wish I could remember her name.. she's older with dark hair, and glasses that sit on the tip of her nose. She may be a manager. I know she worked at another furniture store that closed down. Anyway, this lady is so full of herself. We've dealt with her multiple times now. This last time is the last time, though. When we were buying our item she told us halfway through the process it wouldn't come to us for over a month. It was a bed/"hybrid" mattress combo. I kind of wanted to say "forget it" waiting that long, but of course Ms. commission pay kept letting us know that we wouldn't find a better deal anywhere else(full of it). We knew better, but my wife had her heart set on it. So I said ok for my wife, not because of anything the lady was telling us. She makes it well known she's getting commission pay. She lays it on thick. Runs up to you the second you walk into the store. Talks to you like you don't know anything. She'll act so nice to you up until the point the transaction is over and then she goes back into don't-care mode. She acted so rude to my wife on the phone when my wife missed their first call early one morning a couple of days before delivery. My wife is a elementary school teacher. She has a class full of kids she's trying to teach. She can't always just answer a random call in the middle of that. She made sure to go call them back in hardly no time and the same lady answered with an attitude because my wife missed the first call. When my wife asked her a question about our delivery the lady was really rude about it. Her tone was just ridiculous. I'll never deal with her again. So the bed arrives. The mattress itself doesn't look like the picture shown. It was a lot lower. The guy who set it up and put it all together was so nice. I'd buy from him before I'd ever buy anything from the lady in the store again. He was honest. He let us know that there was a stripped screw, and he told his supervisor, took a picture of it so they could get another part out to us quickly. He kept apologizing to us for having to wait so long without a bed, which wasn't his fault at all. Also, he told us with these "hybrid" box spring mattresses he's noticed they we may still want to get a foundation for underneath. He said it would rise up more in 24 hours from it being in a box, but you'll still probably want something underneath to help raise it up more and support it. The lady in the store never said anything about that, just they were "nice". So now we have to buy a foundation to put underneath so it can set up how the picture showed, and so we're not almost on the floor. The only reason I'm giving this 2 stars is for the guy who came and put it together. He was awesome and honest and informative. He gets all the credit and should get her commission pay as well. All I'd ask is if you do plan to use this store please do your own homework and research on the item(s) you're looking at. Don't put it in the staffs hands. Don't let them talk you into anything. They truly don't care. They're only concern is getting the sale. If you find an item take the time to do your homework on it. Cover yourself!
Staff is rude in this store and also from the delivery crew. Ashley Furnitures policy’s are no good and I knew as soon as I bought the furniture it was a mistake. I have waited weeks and weeks for the order to be ready for delivery, scheduled a day, was ready for the 3 hour time window they give you and they called me 2 hours ahead of schedule. Now they won’t deliver it for me and of course nobody would care so I’ll have to pick it up. Overall I knew that buying at a furniture store was a mistake and I just did it because I was tired of looking as soon as I started. I paid more for a table than I did for a couch haha. Don’t buy unless you have all day to spend waiting on furniture 6 weeks after you buy it.
I arrived with a few ideas from Ashley Furniture online but thankfully I came in the Staunton store to order my sofa. Brian showed me ones that I didn't see online and the one I purchased was on sale in the store. Thank you, Brian for showing me the options and helping me find the sofa I wanted.
Amazing service from Marty! Great to buy from her again
Moving to the area Marty has been patient and so helpful baxk to make the 2nd purchase for our new home! If you are out of area xall and ask for Marty she is a designer and will find what works for you!
Excellent experience with Marty very knowledgeable and no pressure!
Brian was very helpful! Friendly yet extremely professional and knowledgeable. Highly recommend this store for anyone wanting quality product for competitive prices!
Brian Baileys was a very good customer service specialist. I was getting a new mattress and adjustable base, and he explained everything thoroughly about the different products. He also helped my daughter with some furniture. He understood what we were looking for right away. I highly recommend Brian and Ashley furniture.
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.