Ashley Store | Virginia Beach, VA 23462

We moved to Virginia in February and started looking for a home. We had several hopeful prospects, but some fell through. We found a house and needed a table for the kitchenette. Many furniture stores later, we walked in to Ashley’s Home Furniture VB and found Jim at the front. His easy kind nature is what drew us to letting him help us. I usually avoid the sales people when I walk into a store. But, Jim made me and my husband feel comfortable and he helped us find the perfect table for us. We’ve been back two other times to get accessories for our home and today we went to look for a leather couch with side tables. I highly recommend working with Jim. He will help you find what you need. We will be back I’m sure.

Chad Hanson was superb with helping with the selection of a mattress and was very thorough in explaining what options were available.

Seneca was a rock star! Very knowledgeable and friendly! No pressure Lenayan made financing a snap!!!!

Demeca was incredible to work with! Very knowledgeable & helpful & really helped us choose wisely!

Chad Hanson was very enthusiastic and helpful. He took his time to show us everything and took our opinions into account.

Chad was very helpful throughout our process!

I had great experience with Chad Hanson! Thank you

Chad sales rep. Was great will be back for more in the future!

James from Ashley furniture was very helpful. Of course he introduced himself at the door and was around in case we had questions, but he didn’t hover - he let us look at our leisure. He had all the answers to questions we asked about mattresses, and let us know what the best selling furniture was, whether it was in stock and he explained all the possible discounts. Made buying furniture, quick and easy. We would gladly ask for him again.

Went to Ashley on Virginia Beach Blvd in Virginia Beach. Chad was very thorough and helpful with all parts of our couch search. We were able to get the best price for the couches we wanted. Had a great customer service experience.

Very good and very helpful

Chad was wonderful helping us pick out our new sectional

Ben Jones helped us find an amazing sofa!

Chad did a great job helping my daughter choose a new bedroom set. He listened and help her choose a set she can grow into.

Chad was extremely helpful and attentive. 10 stars performance!

Chad did a great job making our experience easy and quick!

Chad was great! He got us what we needed and was very helpful. We got thee late and he stayed after hours to secure our order. Thanks Chad

Loved the experience and items bought. Our sales representative was perfect!

Chad was very helpful and answered my many questions. I didn’t feel pressured to purchase but was able to make a decision.

Chad Hanson was wonderful and very knowledgeable about all the products we were interested. Will come back and buy from him again!!

I was not satisfied with my purchase and had to reselect a different set so as not to pay a 20% restocking fee. I went back to the store and received a lot of help from Diane. She was extremely patient and knowledgeable and made a huge difference in what could have been a bad experience.

Chad Hanson, great!!!!!!

Chad was great helping us find a couch for our living room.

Mr.Chad Hanson was awesome he was very knowledgeable of the beds and provided excellent customer service.

Ben, Nikki, and Sharon: You all are AWESOME. I kept to our promise after deployment to give you the chance to sell me another mattress. Thank you all for your help and everyone in the Hampton Roads Area!

Attentive to needs. Quick service. Friendly employees. Thank you

Ben was amazing!! He is the reason we were able to furnish our new home with pieces we love!!

James was exceptionally great!

Suzette met us at the door and showed us where the Leather loveseats and sofas were located, then let us go. We shopped and she periodically checked in, but did not haunt us, like so many places do. We really appreciate that. She answered all of our questions and gave us great info. Everyone at Ashley was friendly and helpful-highly recommend if you are looking for furniture for your home!

Chad was very helpful

Chad was great in helping us with our purchase

The sales person was nice, but stopped there. The delivery charge is outrageous, just to deliver to your door. The delivery promise of some items was one month. It took two months. They also delivered the wrong item. Painful to fix.

Great experience with Chad. Easy going, helpful and professional. Smooth sale.

Wes, Simeon, and Tanya were very helpful.

James was helpful and informative with the buying process. He helped us visualize the perfect couch for our new house.

James was very good at helping me find everything I needed for a new house. Very good ideas and not at all pushy. Will definitely return.

Chad Hanson Mr. Hanson was very professional and knowledgeable. Great customer service!

Chad Hanson was wonderful very patient and knowledgeable,Made my furniture shopping experience amazing

Chad Hanson at the Virginia Beach Ashley Furniture Store was awesome!! He was very knowledgeable and gave us all our options for the sectional we purchased. Thanks Chad, we’ll be back for sure 👍

Chad Hanson help me in the store today. Very knowledgeable about the mattresses and was able to help me every step of the way.

Ben was great, very quick and upfront with pricing, thank you so much!

It's been years since I visited Ashley, Chad Hanson has been very accomodating and helpful to us, very glad to have him today yo assist us. Thank you!

Chad was so amazing from when we walked in until we finished our purchase! Great customer service!!!

Jim was very helpful. He was available as we needed him but gave us space to look around.

Chad Hanson was very thorough in explaining anything and everything. He understood my desire to buy furniture that is practical and functional.

Chad Hanson was my sales representative and was very helpful. Even went to my small SUV and helped me measure to be sure the furniture would fit in it!

Ben was very professional and helped me find my perfect couch!

Chad was extremely helpful with finding the right couch for us. I'm extremely picky and he found me the prefect fit!

Chad was awesome!!! Thank you!

Chad Hanson was fantastic and super helpful

Chad was a wonderful salesman. I chatted with him the day before and he was prepared to assist me. Very knowledgeable and helpful. I didn’t feel any pressure to purchase any items I didn’t need. Thank you Chad!!

Chad was excellent very knowledgeable great experience will come back finish my shopping

Great service with outstanding professionalism Chad Hanson has made Ashley our personal furniture store

Great experience with Chad Hanson!!!

Chad was extremely helpful and very knowledgeable. Outstanding experience.

James was super helpful. We are first time home buyers and were looking to get a couch. James made sure to show us all of our options. We ended up making a purchase in store the same day. If you need any recommendations or help finding a set that works best for you and your home, James is definitely your guy.

Great experience with Chad Hanson!

James Novak was very helpful. From the time of us walking in he greeted us with welcoming arms and directed us to the perfect sectional for my home. He Was very knowledgeable of his products. Kim and Nikki was also very helpful finalizing the deal!

James Novak, Nikki, and Kim assisted me and my family in purchasing new furniture. They were very welcoming from the beginning to the end. Definitely recommend working with them.

James Novak helped my grandfather find the perfect living room sectional and mattress. Ms Nikki and Ms. Kim were also so very helpful. Thank you for the quick and easy process

My experience at this location today was with Chad. Very kind, very courteous, and very helpful. He made sure we got the latest possible price, including checking the online/corporate price. I would ask for him again on my next visit. The store is clean, although there are lots of fun artificial spills throughout, and the display furniture is well kept. We purchased the TV stand seen in the pictures.

Chad was very helpful and he helped us find exactly what we needed. Thanks so much!

Chad Hanson was very helpful.

Chad Hanson was very helpful. Great customer service

Ben was on point; he made our purchase of our new sectional as painless as possible.

diane was very quick and extremely helpful

Chad was a great help to helping us find the best couch for our first home!

Great knowledge of products...Chad Hanson stuck with us...for over 2hrs.

Our experience with Aundra was very pleasant and he knew just what we wanted and got us a great deal.

Chad Hanson was awesome and very informative.

Chad Hanson went above and beyond to help us with our bedroom set purchase. He made us feel welcome and was very knowledgeable. Def earned 5 stars!!!!

I was helped by Chad Hanson while buying a full bedroom set. He was super helpful and knowledgable about the products. Took me around to different options multiple times, was super patient, and kind. 5 stars!!!

Amaya was fantastic! Very sweet and willing to help my husband and I replace a piece for our sectional! Next time we need a new piece we will definitely seek her out!

Amiyah was amazing. Very patient and knowledgeable. Explained everything in detail and was so helpful.

Chad Hanson is a great guy. Very knowledgeable about every piece of furniture my wife and I were looking at. No pressure to us, and great service provided. 10/10 would recommend paying him a visit.

Ben Jones did an amazing job. He didn't stalk us around and he let us make decisions based on what would work for us.

Very accommodating and personal. Chad Hanson

Dee was awesome. She was patient and so helpful! Thank you !

Thanks for all the help Dee!

Chad at the Virginia Beach store was a true delight to work with. Not pushy, truly helped us find the right solution and was very patient as we figured out what was right for us. Really appreciate his patience and kindness. Shout out to Katina and the office staff as well! Total pros.

Suzette was very knowledgeable about the products and took her time to show us around the store without ever being pushy. Great experience!

Ben was awesome and made the buying experience, great.

Went to Ashley Furniture today, Jim was super helpful with furniture sale. Quick and easy….we would return and see Jim again. Thank you!

Great experience with Mrs. Dee!!

Enjoyed working with Aundra! He made the experience wonderful! He was very knowledgeable and helped us make a decision on what would work best for us and our space. Go see him for all your needs!

Ben was very professional and attentive to our needs while looking to purchase a sofa set. 5 star salesman. Great job BEN

Chad was a great person to chat with and a better person to sell something to us. He was amazing.

Had a great experience with Chad picking out the perfect sectional. Very knowledgeable and professional. Would recommend to anyone looking for new furniture.

Jim Riley, at Ashley home store was very professional and kind. He helped us find a sectional that we love! He exceeded our expectations and we will be coming back just for him!

Great experience, we actually had fun buying furniture !! Great Job Chad !!

Chad was super nice and professional. New the product and I came in for 1 recliner and left with 2. He’s that good!

Addison was very helpful and listened to what I was looking for. He showed me several options to pick from and checked availability, which was a huge plus that it was available for immediate delivery if I desired. I wanted to let you know that his communication over the phone to finalize it and prepare the paperwork was very timely, as I asked. I will do business with him again! His customer service is top-notch Also, the ladies at the desk were very friendly, very personable, and quick to handle their job.

Perfect! I didn't feel pressured, didn't feel rushed. Chad was an absolute delight to work with. Thanks!!

We had a great experience with Chad. He took his time to explain all we needed to hear about out couch. Thank you!

My experience with Chad was really great .He has great customer service skills

Chad Hanson provided friendly and professional customer service. Answered our questions and made cogent recommendations. We will return.

Chad Hanson did a great job and we were very pleased with the service he provided.

James, Cassandra, and Adam were such a huge help in finding everything we needed before moving into our new apartmenr. They took such amazing care of us and were super transparent throughout everything! Amazing experience , would definitely recommend seeing them if youre looking for furniature (or a really nice mattress)

Chad is very knowledgeable, explained details, very nice person

Chad was very helpful. Great customer service!

Chad Hanson was excellent and helped my wife and I find the perfect couch for our home.

Chad is fantastic in everyway!! Very knowledgeable and helpful!!!

Very good customer service, great deals for the holidays.

Brad was awesome!

Awesome costumer service by Chad Hanson! Wherever it is you need in the store he’s your guy!

Chad was very profession, courteous and knowledgeable.

Mr. Chad did an excellent job today!!!

P hi this is Mr Washington I'm thanking Chad for a beautiful display of everything that you have and wonderful thank you very much for everything p

Chad was great. As soon as we entered the store he greeted us and gave us time to look around. He checked on the items we were looking for and made the ordering very easy.

Chad was very helpful. He explained everything very thoroughly.

Amaya was so sweet and so helpful helping us pick the furniture best for our home and life needs!

My husband and I’s experience at Ashley Furniture was amazing. Our advisor Chad found the perfect furniture we were inquiring for our new home. He demonstrated expertise with each product and helped determine the right fit for our home. Chad was able to answer all of our questions and explain the purchasing process. Overall, great experience and would highly recommend Chad for your advisor.

Chad Hanson Great experience ,knowledge in sale and pleasant experience gives time to think and decide. (Not a pushy salesman)

Chad Hanson was great! Really professional and helpful. Thanks again Chad!

What a successful day today with the help of Mr. Chad! Thank you for such a thorough and expressive tour of the store and furnitures. Because of you and your level of expertise my husband and i can go home with our new living, dinning and bedroom set with ease. 🥰😇🙏. You are definitely a friendly face to remember!

Chad Hanson was awesome. Was very friendly and professional. Extremely knowledgeable and helped answered all of our questions. Was not overbearing like some sales people can be. Made furniture buying a wonderful experience. If you are looking to purchase anything from this store, make sure to ask for Chad! Will definitely look to buy from here again and will seek him out!

Chad Hanson was great! So is the recliner.

(Translated by Google) I bought everything and waited almost three months for it to arrive and it never arrived I had to go to cancel and the manager never did anything she didn't care about anything I will never go to that store again (Original) Compré todo y esperé casi tres meses para que me llegara y nunca me llegó tuve que ir a cancelar y la gerente nunca hizo algo no le importó nada nunca más vuelvo a ir a esa tienda

Chad took care of us and gave us the best price!

My son and I had a great experience working with Chad Hanson. We bought a media sofa set, and 2 bedroom sets. He was very knowledgeable about the merchandise and made our shopping experience stress free. Thanks so much Chad H.

The salesman was very professional and knowledgeable on the product and design of what I was looking for. Thanks to Chad Hanson for taking good care of me in your store

Mo at the Virginia Beach store was very helpful and sweet. She made our buying process very easy.

Mo, Sharon, & Teresa were great! They made my Ashley experience smooth & simple. Pleased with the service . Thanks Ladies

Chad was our sales specialist and was fantastic!

Chad Hanson was our sales representative and he was amazing! He was very knowledgeable and listened to our needs and showed us our options. Highly recommend!

I really enjoyed my experience with Chad

Chad Hanson was super helpful and patient with my our chase and answering all my questions.

Mr Chad Hadson was a very nice and professional service person I met when I arrived at Ashley Store this afternoon. He helped me with the living room set I pick out and also a kitchen set. Very helpful with me canceling a sale I hade made the night before. Glad I made a trip to the store I got a great savings.

Sales Rep, Aundra Young was exceptionally knowledgeable and incredibly helpful!

Our seller Chad Hanson was very friendly. 10/10 service and everything was a great deal. Thank you so much

Chad

Ben, gave us the time.and didn't interrupt like most sale members are in furniture stores.

Chad Hanson was amazing! Very knowledgeable and got me a better price than expected.

Was so easy working with Suzette for our new bedroom set !

Suzette was absolutely amazing from start to finish. Knowledgeable, friendly, patient and 5 star customer service!

Chad did a great job helping me.

I visited twice and got Excelent customer service with Chad Hanson

James was fantastic! He was very accommodating and got me set up with a perfect mattress! Would 100% recommend!

I want to make a final update to my recliner return. Ashley returned my recliner and extended warranty. This is what I had wanted, but I also wanted to get a different recliner that better fit my needs. I have found that recliner at Ashley and hope to purchase it today. Ashley came thru in the end and did what should have been done from the beginning. I credit them for that. I would have thought they would have been more proactive in making sure that I purchased my replacement from Ashley, but they seem almost disinterested in selling the replacement. I am going to the Ashley store today in hopes of completing the exchange by purchaseing the recliner. **************************************** I am updating my review. I just had the original recliner removed. I was told to go to the store yesterday to choose a new recliner. Unfortunately we went to the store and were ignored for about 45 minutes. I would like to purchase the new recliner, but I need to know that the accountvwas properly credited in order to purchase the new chair. I want to thank the Customer Service Department for stepping up and helping me. I am a 68 year-old disabled senior. I purchased an Ashley "Ludden" manual "rocker recliner" from the Ashley online store. I had assumed the recliner would be like most recliners I had used in the past, but I was wrong. While the recliner looks great, it is very unstable and rocks back and forth with a feather touch. It is nearly impossible for me to get out of the chair as moves about while attempting to climb out. It only has 2 positions, rocking and fully reclined. It just wasnt a safe chair for me. I reieved the chair past weekend (April 7) and called about returning to reselect. I did not want a refund, I just wanted a better, non rocking recliner and willing to pay for it. Nobody I spoke with wanted to help. Even though this chair was new and undamaged they would not exchage it. I drove to the Ashley store and was told that online purchases, after 72 hours are not returnable or exchangeable AND that Grand Furniture has nothing to do with Ashley online store (even though all the paperwork online says "property Grand Furniture"). I did not feel my request was out of line. The only other option I had was write a review on Google No sooner than 1 hour after submitting the review I received a call from Ashley/Grand Furniture offereng to pickup the recliner so I could choose another. This was the correct line of action for this case. I was not looking for a refund, just to exchage a recliner less than 1 week old. I am now waiting for the recliner to be picked up tomorrow (Friday April 19) and a phone call to let me know who I should see about choosing a new chair (I know which recliner I want, I just want the paperwork to be done correctly). So far I am very happy with Ashley's customer service and will update this review upon receiving my new recliner)

Ben was great! He helped us narrow down our options to make a decision. Very knowledgeable, friendly and patient. Thanks so much!

Diane did a great job helping us find our sleeper sofa for our new house! She went above and beyond to find exactly what we had hoped for. It was a nice and easy experience.

James Novak is a phenomenal Ashley rep and will help get everything you need!

Chad was fantastic in walking us through what was available, product options and availability. Great pleasure working with him.

Chad Hanson was awesome, great customer service.

James was a pleasure to do business with today. We purchased a living room set and he was very knowledgeable about the furniture. We can't wait for it to be delivered.

Chad is the best

Had a great experience with Chad! Very knowledgeable employee

Benjones helped me pick out my bedroom set today, he was very patient very helpful. My experience was very pleasant not rushed and he worked with my budget and gave me great selection on nice furniture.Thanks Benjones!

I wanted to take a moment to express my appreciation for Benjamin's exceptional sales skills. He went above and beyond to ensure a positive customer experience and exceeded my expectations. His knowledge and professionalism were truly impressive. Thank you, Alexa

James was knowledgeable and helpful would shop here again!

Ben was so kind and helpful in the process!

Not military friendly. They do not honor their warranty. I moved to Maryland due to the military and Ashley furniture will not honor their warranty to replace a sagging mattress. If you are in the military and might move, buy from another furniture store!

Excellent job 👏

Fantastic staff! Super helpful and answered all of my questions!

James is Amazing!!!

We worked with Wes and he was soooooo friendly and didnt force a sale. I felt extremely comfortable purchasing our couch set and mattress from this store. I would definitely come back!

Wes was a great salesman. Didn't stay on top of us and let us just shop. Worked with us and gave us a great deal. Ask for him by name.

Had a wonderful shopping experience at Ashley Furniture. We found a great recliner with the help of Diane. She was personable, listened to our needs and was very informative of the different options and pricing. Would definitely recommend to others to purchase from this store and ask for Diane!

Very helpful staff!

Amaya was amazing! Friendly to my Mother in Law helped her with all her needs! Amaya will has wonderful customer service skills! ASK FOR Amaya at the Virginia Beach Blvd location!

Came in looking for a new couch and entertainment center. Found exactly what I was looking for with the help and patience of Diane! She was absolutely wonderful and took the time to really help me decide on what was the best fit for me. Ms. Sharon was extremely patient and was very thorough in explaining how my payment plan would work and how delivery would go. 10/10 will be going back to make purchases in the future. LOVE ashley furniture!!

I came in today looking for a new bedroom set and Ms. Amaya helped me find the absolute perfect set for me. I am so grateful for her as well as the store manager Mr. Karl. Tanya the customer service specialist was equally as amazing and I look forward to continuing my business with Ashley Furniture!

Chad was great help and super patient

Chad was awesome

Will is a great sales person thank you for everything

Aundra Young was very professional and knowledgeable with all our needs today! He help us with our sofa, TV table, mirror and our mattress purchase today! He went above and beyond our expectations! If you are looking for someone to help you with your furniture needs of any kind He is definitely the person you are looking for! We will be seeing him again with our future furniture purchases! Thanks again Aundra! The Taylor family

Chad Hanson is extremely knowledgeable and helpful. Answered all of our questions and gave us plenty of space/time regarding thinking about what we wanted to purchase. Highly recommend to anyone buying from Ashley furniture.

Had a great experience with Amaya in Virginia Beach! Can’t wait for our table and sectional. Going to recommend her to my daughter, looking for furniture.

Great experience. Wasn’t looking forward to furniture shopping but Chad was awesome. Thank you

Recently got home from deployment and needed a couch, Chad showed me a perfect match for what I was looking for! Excellent attention to detail and explaining the whole process!!

Chad was very helpful and informative

Chad was very informative and pleasant to do business with

We had AJ, whom is a awesome salesman. No pressure no hassle. Just the right amount of attention. We appreciate his honesty and his professionalism. The store itself has a great selection and we just was simply pleased with everything and everyone especially, Awesome Sauce AJ

Ben, our salesman, was helpful with no pressure.

Mr Shawn Glynn was exceptional and provided great information on the different couches they had available. I went to the Ashley outlet with a couch in mind that I saw online. However, it was discontinued. Mr. Wes and Shawn told me about having something similar and newer across the the street at their ASHELY home store. Shawn was very patient with me, as I FaceTimed my husband on the phone. He went over pricing and the current promotions. Loved working with Shawn and Wes! Definitely will coming back!

Had a fantastic experience shopping with Ben Jones. I specifically needed a modular couch, he was very knowledgeable on the durability and comfortability. Highly recommend finding Ben when you come to Ashley. Great prices too!

I really appreciate all the help from Chad. He was very knowledgeable, courteous and took his time helping my son to purchase his furniture.. Thanks you again Chad.

Great experience! Very helpful and knowledgeable! They don’t hound you or run behind you as if you are going to take something. Start to finish took about 45 minutes. That included looking for the right pieces, paperwork and purchase! Check them out you won’t be disappointed!

Chad was very helpful with our matress purchase

Chad was great wealth of information and easy to talk to.

Chad is the best

Chad was amazing and answered and our questions with ease.

Great experience with Ashley Furniture today. The saleswoman allowed us space to looked around freely. Sondra was awesome and funny she did a great job. If you ever in Ashley Furniture look for her.

Chad Hanson helped is and very knowledgeable! Very patient with us.

Wondering experience. Ben was very knowledgeable and on top of the sale. He knew the inventory and gave me the customer service I needed.

Aundra was so professionalism is above reproach. Moreover, Aundra's customer service and product knowledge made our furniture purchase a great experience.

I really enjoyed my experience with Ashley Furniture store. Aundra Young was very professional and patient through my process of selecting the best Furniture for me. I do recommend him to help you through your next purchase.

Chad Hansen ,Was an excellent sales rep

Ben helped us out tremendously at the Virginia Beach Store! He was extremely professional and personable. Not only did he help us find everything we needed at a great price point, but he made the experience an enjoyable one. 10/10 highly recommend requesting Ben to help you with all your furniture purchases!

Everyone from the sales rep, Dream, to the finance department, Nicki, was amazing. They were very friendly and very helpful. It was a pleasure doing business with them.

Chad was awesome!!

Mrs. Dee and Cassandra were amazing and brought our ideas to life and got us everything we wanted!! 10/10!!

She is phenomenal in every single way !!!!!

When in, had no hassle and came out with great furniture. Ask for Aundra, he won’t steer you wrong!

Chad Hanson did an awesome job ! Completely satisfied with the service

Chad Hanson was very helpful, and knowledgeable. We are very thankful for his help!

I had a great experience with the help of Sondra. She was very patient with me being so indecisive. She helped me make decisions which will definitely give my living room a beautiful yet modern look. She was knowledgeable about all the products and helped me with my vision for my living room. She made the whole process easy.

Chad Rocks!

Chad Hanson was very efficient and helpful!!

What a great experience furnishing my new home! If you’re in need of new furniture, make sure to stop by Ashley on the Blvd and ask for Chad - he’s fantastic!!

Chad was very knowledgeable and helpful. Great experience!

chad hanson was a stellar representative and helped me find the couch i was looking for! it’s perfect, chad was awesome and so helpful. 10/10 experience!

Ben Jones was amazing and easy to work with. I highly recommend for anyone to work with him. The ladies at the business office Nikki, and Sharon were so professional and kept us laughing as well!!!

Ben Jones was amazing, we found exactly what we came in for. He made the search easy and fun. There was an assortment of items to choose from. He was patient and helped us choose the perfect mattress for our needs!!!!

Great customer service, definitely ask for Ben he will take care of you and answer all the questions. Thank you 🙏

Chad Hanson helped us select a beautiful couch. Super helpful! Thanks!

I worked with James/Jesus lol he was great! Very knowledgeable, welcoming, and friendly. James even interacted with my son and was overall amazing. He laid out all my options, ran numbers for me, informed me of specials and all of my options. Thank you for everything.

Diane was very knowledgeable and helpful. She got us the furniture we needed at a good price. Thanks Diane!

Mr. Chad Hanson gave my wife and the best service...we will be in the future and we hope we see him.

Diane was such an amazing help! She listened to exactly what we wanted and helped us find and build a couch (sectional) we love!

What an informative experience with Andre! We ended up calling our salesman "Andre 3000" because he was immersed with a wealth of mattress and decor information. He was very thorough and displayed great customer service. We appreciate you. See you in a few months for our future purchases.

This was our first time visiting Ashley Furniture on Va Beach Blvd. We found a sofa we liked. We can't rate the furniture until it is delivered. We give them 5 stars for sales associate SONDRA POLACH. She gave us space as we explored the store. She answered all of our questions. She helped us get the best price possible and made the purchasing process simple. We also thank her manager and Nikki in customer service for their role in our experience.

James Novak was fantastic! He listened to our needs and provided excellent service. He we nt out of his way to get what we wanted. Highly recommended!

Extremely helpful and very quick

Great, great customer service! Ben Jones is VERY knowledgeable. So excited to get my new mattress and a good nights sleep!!!

I had the best experience ever ! I came in and Ben was ready and set to go ! He knew exactly what I was talking about and help with everything I need in and out !!! I would give him ten stars if I could !

Very helpful with a wonderful personality

Great help loading it up and get me out the door

Chad helped me and my husband. He made our visit very easy. He thoroughly talked us through all options and explained everything perfectly. Thank you so much. We thought a beautiful couch and chair with ottoman.

Chad has been an excellent help throughout the buying process. He made sure we understood all of the deals that were going on and helped us get the best prices on our things.

Absolutely perfect customer service. We got the perfect table. Ben jones was the man !!! Super professional and courteous. He is the best

Ben Jones was the best! He answered all of our questions with ease and was an absolute gem to work with. We are so stoked on our new dining set. We will definitely be back!

Chad was Awesome !!!!!! He was so attentive he knew exactly what I wanted matched the websites price with in store. He has excellent customer service !!!

I came into this store prior to my purchase and the staff was very friendly and welcoming. The day of my purchase I was greeted by Chad H. I told him I already knew what I was looking for and I was ready to purchase. Chad was able to quickly assist me with my purchase and answer all of my questions. I definitely recommend coming to Ashley for your next furniture purchase.

I would like to give a S/O to 2 AWESOME people at the Virginia Beach store. The 1st would be my salesperson MO and Rosa in finance department. Both Ladies have EXCELLENT customer service and were very helpful. A joy to work with.

Chad helped make a really hard day a whole lot better. Thankful for his help.

Chad was great and helped us find an awesome mattress with some great bonuses

Chad was very informative and left us with a great feeling of a product well bought!

Sondra helped us out and was incredible to work with!! Highly recommend Ashley Furniture and working with Sondra.

Chad was amazing, no high pressure or annoying sales techniques. Gave us space but answered all our questions. Highly recommend!!!!

Great customer service, definitely ask for Chad he will take care of you!!

I had called the store to inquire about a bed that I had seen online. Ben was fantastic and very knowledgeable about the different products they had available at the store. I am very happy with my purchase!

Chad Hanson was a phenomenal help with my sofa purchase! Highly recommend!

Extremely professional and courteous service. I will be a repeat customer due to Amaya W professional service.

Jorge was great. Very helpful.

My sales Assc Mo was friendly, helpful, professional and very knowledgeable. My financial lady Mrs Nikki was also very friendly, patient, fast, and helpful they made e rtuthing that much more easy and simple. I went back twice with in two days and added in a purchase. Thank you ladies YOU ROCK!!!!

Friendly zero pressure sales. Perfect. AJ welcomed us and was very knowledgeable and helped us determine our needs. Matt was very knowledgeable regarding our mattress purchase. Both men were an extreme pleasure to work. This was our first store to shop and we didn’t feel the need to go elsewhere. Thank you.

Everyone is always friendly and helpful

Demica was amazing! Start to finish with a smile an amazing customer service. Highly recommend.

Ben is amazing

Mojgan was absolutely amazing! Kind, patient, informative, friendly and we felt no pressure at all. Highly recommend going to see her if you need furniture!

Chad was very knowledgeable and helpful

Chad was awesome. He didn’t rush me to make my purchase and he made sure I was good with what I was getting. I appreciate him.

Ben Jones was very patient, knowledgeable and helpful

I wanted to give a shout out to Chad Hanson. I was in the store looking at bedroom furniture. He gave me space to browse, was very informative and able to answer all my questions. It was a comfortable experience, he was helpful and made the process easy when I selected a great set. I will continue to visit Ashley when I have another need. Thanks!

James was fantastic! From his expertise to his friendliness and eagerness to find what we were looking for, he definitely took care of us and made sure we were comfortable. He even stayed an extra hour to make sure we were all set.

Amaya was very helpful and kind help me find the furniture I was looking for. I like how she was patient with me and all great employee

Thank you, Carl, for your help and patience.

Ben was super knowledgeable and efficient! I was greeted as soon as I walked in and had assistance immediately. I had what I was looking for in mind, and Ben helped narrow down the choices. Got a great deal and was in and out in under 30 min.

I was very pleased with the James help. He was very knowledgeable and friendly. He was not pushy at all and that was best part. The manager Shawn was fabulous as well I would highly recommend James to friends and family

Dee was amazing! She was patient and was a wonderful help. She gave me ideas of what furniture to put in each room to go along with my chosen theme. There was no pressure put on me whatsoever. She gave my husband and I space to discuss our options. This was a wonderful experience. It was a very enjoyable afternoon.

Chad Hanson was very helpful with choosing the best mattress and adjustable base to meet my needs! Very satisfied! Also, shout out to the in house customer service department for dealing with me so patiently!!!

Carl was fantastic in helping us find what we needed, and answering all of our questions.

Dianne, Nicki and Sharon were amazing. They took time out to make sure all our questions were answered and we felt like well-valued customers. If you ever come to Ashley’s furniture, please meet with these wonderful ladies!

Very nice store and helpful low pressure sales staff. Very nice experience.

My salesman was great, 0% interest for 12 months was fast

Ben Jones was our sales guy and he was awesome. Very sweet and helpful was very patient with us and my son. I recommend Ashley furniture to anyone and ask for Ben

Ben Jones was a great salesperson, let us look at our own pace, didn't follow us around, but did check on us from time to time. No pressure at all. Thank you! We will call on him for any future furniture needs. The store was clean and the furniture beautifully displayed throughout out. We found exactly what we needed and at a great sale price!

Amaya was pleasant to work

Chad Hanson very helpful and knew his information

Chad was very nice and professional. Easy and quick service. Appreciated his service.

Chad H very informative

We have made a couple of purchases here and have been very happy, start to finish. We even had an issue with a cusion and couldn't have had better customer service.

Of all other big name furniture stores, Ashley Furniture Home Store is by far offers the most exceptional quality all across the board from furniture quality to customer service. Chad Hanson is the guy to go to for all your furniture needs! I have never experienced such an experience elsewhere and I will definitely be a returning customer. He was very knowledgeable in his expertise and experience in the furniture I’m purchasing and I couldn’t have given a higher review!

Chad Hansen was a true professional and expertly knew his inventory to assist us with our home furnishing needs.

Chad was extremely helpful with finding reasonably priced furniture that matches our desired aesthetic. 10/10 would recommend🤠

Ben did a wonderful job of taking me to exactly what I was looking for! Very friendly and knowledgeable. Not pushy!

Suzette was extremely helpful and very patient. I would strongly recommend her!!!! Thanks for the great customer service.

Ben was polite, knowledgeable and patient with all our questions!

Carl and James helped me and worked everything out so I can get the couch I have been searching for a few months. For a great price

Chad was very helpful in our endeavor, and answered all of our questions as we asked them. Even going beyond and making calls to ensure everything was to our liking. A very nice experience.

Chad was extremely helpful. He wasn’t pushy and the price he quoted was the actual price at the end of the process. Was very nice to have a salesman who was so clear and upfront

Chad was super helpful and answered all of the questions my husband and I had!

Ben did a great job and was very professional.

Ben did an awesome job!

Carl was super helpful as soon as we walked in the door! Patient and attentive. Thanks for the help!

Carl was great and very helpful!!!!!

Wes was wonderful! He met all our needs and exceeded expectations!

Chad Hanson Great customer service, very knowgeable and open to answer questions!

very helpful by Chad hanson

Chad was great and easy to work with! He got us a great price, too! We are excited about our new furniture!

Had great experience en are sales man was amazing thanks on the help with the new couch

Chad Hanson, was very professional, knowledgeable, polite and generally a nice person

Chad was so helpful getting the sofa I fell in love with ordered! He was able to find a sofa that wasn't even in the store yet. Thank you Chad!!

Amazing buying experience. Chad did a wonderful job helping with my purchase. He took the time to get to know me and my needs and provided great recommendations to fit what i wanted and needed. Nikki in finance was patient and took time to help me thru the paperwork process. I will definitely buy again.

Our salesman, Andre was super friendly! He didn’t pressure us but was available for questions and suggestions. As an extra bonus, Lenaya, who handled our financial check-out was extremely courteous and has such a cheerful demeanor. It’s always a pleasure shopping at Ashley on Virginia Beach Blvd in Virginia Beach, VA.

Chad was amazing took his time to help me find everything I was looking for he was very knowledgeable and professional made me feel at ease and I will definitely recommend him to my family and friends also I need to buy anything else I will definitely look for Chad to assist me …..

I worked with Chad Hanson to select a sectional. What a wonderful experience. Very knowledgeable and made the process very easy. Highly recommend!

Chad Hanson helped us and provided excellent customer service!

Not many options or versatility. Service Associates are typical sales personnel,have their best in mind not yours ... and if u like or want a product, you better hope you don't easily fall in love with it right away.. ordered a fining room SET , received the tables and chairs delivered perfectly fine. .. never received the matching console table or server.went back to store as was advised could purchase off the floor the items missing, manager unfortunately was not the same one as the day prior and refused to allow me to purchase anything but a flimsy wall mirror worth 1/3 of its price I paid. SMH. Good luck window shopping or good luck what you want or see to your liking actually being available to buy that day or at all. Joke

First time Ashley buyers. Though we have owned an Ashley couch in the past ,never experienced the in store shopping. Chad our Ashley store guide(lol) was just awesome. The knowledge this gentleman had was incredible and very helpful. He just understood what we were looking for,and the honesty of what realistically we could afford. And Rosa our beautiful financial expert was amazing, and really helped us reach our dream. Thank you Chad and Rosa

We were taken care of wonderfully by Chad Hanson. He took a lot of time helping us find what we needed. Rosa at the front desk was also extremely helpful and very nice to deal with.

Carl and Nikki were very efficient and helpful!

Chad is very professional and informative. Pleasure to work with.

Excellent customer service!

Great experience. Ben Jones was extremely friendly, patient and helpful and gave us the space to walk around.

Chad had me in and out of the store with everything I needed in a quick fashion… highly recommend!!! Ask for Chad!

GOOD PRICES AND GREAT SERVICE!!

Alex is an exceptional salesman and made our experience extremely fun and enjoyable while looking for our new sofa! He listens well and really wants to help you find what you’re looking for. He’s not pushy at all but is very informative about all the options that are available! Thank you Alex for all your help and making our experience great!

Alex and Shaun were great to work with. They were patient and not pushy. Highly recommend!

Al Belanger did a great job.

Aundra Young was a great sales man with knowledge to give. He helped me find the perfect table, perfect chairs, perfect bed frame, perfect bed, perfect mattress protector and lastly the electronic base for my Tempur-pedic! This definitely was an investment, but Aundra made the experience super easy. Thank you for your help!!

Warehouse called two days before expected delivery to tell me the middle piece of the sectional was discontinued. He said manager of the store will reach out to me. Here is to hoping that will actually happen. Will update soon (hopefully) Update- they made to come into store to get refund as I needed to show my card for some odd reason. I went and got couch is grey instead and they refunded the difference. Ben helped me sort it out. Thank you. Should arrive after a week or two I expect and I can update with the rest.

Ben was amazing to work with in store and the checkout ladies were absolutely wonderful! Great experience!!!

Carl was great and helped us find the perfect sectional for our living room!

Wonderful experience. Carl Jennings was beyond helpful and patient. We felt secure dealing with him, not pressured at all. Can’t wait to receive our new furniture!

Chad Hanson was the person who helped me out and he was great very knowledgeable and made my experience shopping there much easy. Thank you Mr Hanson

Ben Jones made it such a great experience!! So quick and easy! He’s knowledgable about the products and we love the couch we got!

Ben Jones Was great and we were in and out in minutes

Great service, Ben is was super helpful and informative!

Ben Jones was an absolute pleasure to work with.

Great experience, they also do price match! Troy was very helpful and friendly.

Troy was a HUGE help, she was helpful and not pushy. We found a perfect fit for us that was in store. I was able to opt for pickup and their warranty is refundable if not used in 5 years for credit. Very happy with my whole experience would highly recommend.

Chad was great help, everyone was great and treated you with respect!

Very helpful

We had a great experience. Ben our salesperson went above and beyond to help

Carl was an amazing salesman!! Definitely will be back again!!

Salesperson Ben Jones took his time working with me and helping find 3 different LR sets that I liked and would suit my budget. He worked up sales prices on all 3 and also gave me all the dimensions to be sure they'd work in my house. Didn't complain or try to push when I said I had to go home and think about what I wanted. I called and told him what I was interested in a week later and went in to make the purchase. He made the entire experience not only pleasant but fun.

Chad was very helpful and patient!

Chad Hanson was a great help!

Great customer service and assistance with selecting furniture pieces. Highly recommend!!

Second time working with Ashley VA Beach. Always easy and a pleasure.

10/10 Ben Nicki & Sharon!!! WOW JUST WOW!!!!!! Came in not expecting to walk out the door with anything on the same day but with their help and AMAZING customer service we were able to get an AMAZING deal and get our brand new sectional and rug just in time for our move. Thank you a million times over!!!!!!

Ben nicki and Sharron were so awesome they went over everything we needed to go over when buying our brand new couch! They were amazing and even went above and beyond for us thank you!

Ben was great! And when it was time to check out Nicki was amazing

Chad Hanson was very helpful. He spent time showing us options for a sectional sofa and a mattress. We were able to purchase both and were very pleased with the service Chad provided..

Aundra was extremely helpful and patient with us as we are very indecisive during our process. Great experience overall and would definitely recommend.

Worked with Ben to find our new couch, he was very polite. We were allowed to pick out the couch on our own and he helped answer our questions and get the process completed very quickly.

Ben is the 💣 Going into 2024 with a beautiful new couch! ❤️

Described to Ben what we were looking for. He took my straight to the sectional that matched our description. No upscale, no bait and switch, no high pressure. He explained the options available for the sectional. We made our decision to purchase… Batta boom, batta bing. Signed for the sofa, set-up delivery and we were on happy way home. Overall very pleasant buying experience from Ashley Furniture.

When we walked in, Amaya greeted us immediately. She was friendly and funny without being “sales-y” at all. I really enjoyed shopping with her and she helped us find the perfect living room set and configuration. Amaya was very transparent with pricing and informative about the warranty and delivery.

Ben(sales) and Rosa(credit desk) both helped my family get new furniture for our home!

Our associate Chad Hanson was wonderful, very helpful and kind he was patient and willing to work with us. Also Rosa was amazing she even gave my pregnant wife a donut! This store and its employee’s are wonderful!

Vote for CHAD ! we love Chad

Troy helped us pick out a recliner for my husband today and she was so fantastic! So helpful and kind, usually furniture buying is a headache but she couldn’t have made this experience any easier. We highly recommend asking for her when you come in to shop!

Great experience with Ben. Gave me the information I needed about the store let me browse and do my own thing. When I needed questions answered he was right there. Great guy, will request him next time I make a purchase!

Chad Hanson was incredibly helpful, patient, kind, informative & was even sweet enough to purchase my husband a cherry coke when he was meltdown mode. GO SEE CHAD!

Chad H was amazing He had us sold with a cherry coke which turned into 3 bedrooms full of furniture.

Amaya was the best. She was helpful and informative. As a plus, she was sweet with our 2 year old who came along for the mattress searching.

Amaya was very helpful!

Ben Jones was very helpful and friendly. He was available for questions but didn’t hover, which we greatly appreciated

Dee Thomas was super helpful in assisting us with our new couch purchase!

Chad was my sale person, he was great.

Looking for several rooms of furniture. Was created by Andre after a minute in the store which was nice to let us breathe first when we entered. He was helpful and knowledgeable on all of the products we inquired about. He did not hover or push us but let us browse at our own pace. Highly recommend.

Chad did an excellent job of showing us what we needed according to our specifications.

Ms. Dee was very knowledgeable about the product and very helpful with assisting our family in finding some furniture!

I love love love the service, staff and furniture selection at Ashley Furniture in Virginia Beach. Dee Thomas helped me outfit my bedroom and her expertise and knowledge made my experience a full 5 stars. Thank you so much, Dee! I'll see you again soon.

Ben made the furniture buying process smooth and simple. He was helpful, knowledgeable and made sure I was taken care of by the end of it all.

Chad was great! Chantelle was also amazing! Thank you!

Chad in VB was very helpful to give us the best deal as well as help us determine what I was looking for in longevity in our furniture.

Mr. Chad Hanson was extremely helpful and was eager to answer questions. He facilitated us with every possible offer and discount. We are very grateful for his help. Mr. Hanson was inviting, friendly, and down to earth. I would definitely recommend him. The next time I come in, I’ll be looking for him! The store was very clean and bright. The employees were very friendly.

Salesperson Carl was very helpful in getting this purchase taken care of & the ladies for the checkout were very nice & helpful with my questions.

Ben, our salesman, went above and beyond the call of duty, helping me order the right sectional, using the Internet and multiple phone calls. When other people thought we had the wrong format, he was steadfast in knowing we had the right pieces. In the end, he was right, and I am a very thankful and satisfied customer!

I’ve been a customer of Ashley’s Furniture for over 10 years and every time my experience gets better and better. I walked into the store today in hopes of finding a lounge set for my Diva Room. Chad was my sales rep. and within minutes, he found the perfect set that compliments my space, including a cocktail table and a rug. The process was easy, simple, and extremely fast. The best part is that I received 50% off my entire purchase. Thanks Ashley’s.

Suzette Smith was very helpful , knowledgeable and friendly. Would recommend friends and family to stop by Ashley Furniture store on Virginia Beach Blvd and ask for her assistance.

Chad was wonderful in helping me order the couch I was looking for- he made the experience quick and pain free!!

Chad was wonderful. He was pleasant and very knowledgeable.

Ben was very helpful

Ben Jones is awesome! Very polite, happy and helpful!

Suzette was very kind and helpful in assisting me with my purchases.

Amaya was patient and answered all of our questions. When we were ready to purchase she met us at the store on her day off. Fantastic customer service!

Mr. Chad was awesome and professional. Thank you for your service. I will be back.

Chad Hanson did an amazing job explaining all of the furniture items we inquired about. 5 stars across the board!

Chad Hanson was very knowledgeable about the products in the store and was very patient with throughout the shopping process.

Chad did a great job helping us! We appreciate the great deal he got for us!!

Ben Jones was patient with us and was helpful with finding the right furniture we wanted.

Chris Hanson has made our experience super pleasant and simple. He was very professional and understanding. 10/10 would recommend you ask for him while visiting this store.

Chad Hanson was great, perfect customer service.

Was very knowledgeable and professional. Chad Hanson was our salesman.

Chad was incredibly helpful! He went above and beyond to make sure we were able to get a sectional that worked for our family. Excellent service!

Wes Woodall was extremely helpful and patient. He was also quick to respond to questions when I was not in the store and did not get frustrated when I was indecisive.

Aundra Young was phenomenal! He was helpful, knowledgable, and friendly.

Had a great experience with Ashley furniture and salesman Chad Hanson was super nice and helpful!

Chad Hanson was very knowledgeable with everything that we had questions about from furniture to bed to couches. All around fantastic experience will be returning for future purchases.

Chad Hanson was super helpful & patient with all my questions & concerns. Thank you Chad!

Chad Hanson was very knowledgeable and super friendly if you go in ask for him!!

Suzette Smith was great at helping us find our furniture for our 1st home. She was very patient with me even with my indecisive.

Chad Hanson was super helpful and knowledgeable

Chad Hanson was excellent and was very accommodating.

Ben was awesome and made sure we got everything we needed! He had patience when my husband couldn't decide what he wanted!

Chad was nice.

Chad excellent with helping

Ben took great care of us explaining our options when buying our mattress and bed. He walked us thru the different features of the mattresses and then gave us time to make our selections. Thank you for a great experience.

Amazing service. Ben found our perfect couch and configuration within 2 minutes of walking in. He deserves more than 5 stars!

Aundra Young was fantastic! He spent time and answered all of our questions and helped us find the perfect furniture.

Chad was amazing!! It was a pleasure being serviced by such a competent salesman

Suzette was great to work with. Nice, professional, and made the process easy. Would recommend!

Chad Hanson, provided exceptional service to my family and me. He listened to all our concerns and came up with great recommendations. He was very patient with all my questions and helped me out greatly.

We had the pleasure of meeting with Suzette finding our sectional. She was wonderful great and attentive all over great! Her knowledge of everything was perfect!

Lee has been extremely helpful.

Chad Hanson was the best! There was nothing he didn't know about bedding! Thank you

Chad Hanson was super informational to walk us and work with us to get the best pricing with the product we loved. When you walk in ask for Chad

Ben was awesome, this was our second time working with him. We got in and out within an hour with a furniture set that is planned to be delivered soon. On the second time through we got a couch and recliner. Thanks again Ashley Furniture!

Came in needing new bedroom furniture, Ben greeted us and was able to get us in and out! Will return if needed!

My grandmother and I went in today to find some lamps. Chad was an excellent rep from the beginning to the end 😊

Since we opened the door everyone close to the door greeted us with a smiles and information right away !! Our salesman “Chad Hanson” was awesome and very patient (we had a one year old baby) he helped us with all of our questions and we bought a beautiful sectional and an ottoman!!! Would definitely recommend !!

Chad Hanson was great! Very informative and patient! And he called me back in a timely fashion!

Chad Hanson was patient, courteous and knowledgeable. It was a pleasure working with him on our purchase. Thanks, Mr. Hanson.

Chad Hanson was fabulous and helpful!

Chad took good care of us and showed us several options that would fit out layout

Chad Hanson took great care of us!

Chad Hanson did an amazing job helping me pick out a dining table ive seen online . We talk numbers and he did an amazing job . I had a great experience .

We enjoyed our experience shopping and found the right sectional couch Thank you, Chad Hanson, for all of your assistance!

Amaya was so patient and we had switched our parameters several Times! She did a great job

Chad Handson has been very exceptional, professional & has provided nothing but the best service. Thank you very much for helping me find furniture!.

Great experience at this location! Thank you Andre!

Aundra Young was extremely professional and knowledgeable in his products. If you want an associate to take your money this is the guy to do the job.😂

Demeca Thomas has such amazing customer experience, so welcoming and helpful on our couch choice!

Aundra Young .great experience with him .very friendly and kind..explanatory very well.on items

Chad was amazing , he definitely helped me figure out and understand what I was purchasing! I really appreciate it

Chad Hanson was such a great sales responsibility!! I highly recommend him! Chad is the man.

Amaya was so helpful with our selection without being pushy. I’ll be back for my next furniture purchase!!

Suzette was Great

Chad was amazing he was very informative and helped us find the perfect dinning room set!

This store is great addison was very helpful.

Ben was an amazing help select living room & bedroom furniture for my sons first apartment. I will come to him for his expertise & friendly customer service.

Ben was very helpful, did try and push the 3000$ mattress a little to hard

Came in to buy a new bedroom set. Chad greeted us at the door and was super nice and helped in every way. We had a lot of qualities we needed in this bed room set - had to be in stock and ready for pickup right then and needed to be a lower bed for my grandma, needed new mattress, needed mattress cover, the whole 9! He showed us any and all options and made shopping much easier!! Chad was a huge help! 10/10 recommend!!

Suzette is very nice she help me a lot

Suzette was awesome

Chad Hanson was extremely helpful and spent all the time we needed to make the right decision. He went above and beyond! Great asset to your team!

Chad Hanson was amazing and I will be back to Ashley to get a mattress. I can’t wait to purchase my bed from him along with the mattress

Wes Woodall was an absolute pleasure today. We came into the store with our son to shop for his first apartment. Wes was “Johnny on the spot” answering all of our questions and helping us pick the perfect couch!!

Chad Hanson did great

Suzette from Ashley’s was amazing she deserve a raise .

Chad was awesome! Very patient and friendly.

Suzette Smith was such a delight to work with. She was so patient & helped get the best deal. Highly recommend asking for her when you walk into the store.

Chad was great

Another Excellent Furniture store. My first time visiting. So spacious, so very clean with Beautiful Furniture. My sales Rep. - Ms. Mo- very professional and courteous. Answered all my questions and was patient- no rushing me the customer. I will share my very experience with relatives and friends.

Wes was so helpul and did such a great job helping me out to pick our dining room table. I am a little picky but he was so patient and extremely nice!

Chad was very helpful patient one of the best salesman that I have dealt with Thank you

Needed a chair, Michelle gave me plenty to choose from. Found the one I needed. An ottoman as well! Karl (the manager) adjusted the prices to meet my budget. Excellent, friendly experience!

Very helpful! Worked with us very well and helped with discounts and reduce price!

Chad Hanson was very helpful and friendly.

Chad was very knowledgeable and patient while I was being indecisive between 2 couches and helped me make an informed decision

Chad Harrison gave us exceptional customer service, and if we ever need additional furniture in the future, we will be certain to head back to Ashley to work with Chad again!

I recently purchased a sofa and received excellent service from AJ. He was very knowledgeable, responsive and friendly. Please ask for him on your visit to the store.

Chad Hanson was very helpful and not pushy, which was wonderful.

Chantel was great..Truly helped with me deciding on my purchase

Salesman was great!

Chad was very helpful.

Chad Hansen was very helpful.

The gentleman, Aundra, was absolutely amazing. He was helpful without being pushy, knowledgeable, and had a great sense of humor; he made it feel like you were talking to a friend instead of being talked at by a salesperson.

I recently purchased furniture from Ashley Furniture Store (Virginia Beach Blvd. location) and had a great experience. Ben Jones was the sales rep I worked with. He was friendly, knowledgeable, and helpful in assisting me with finding the right piece for my home. The store had a wide variety of furniture options to choose from, and I was pleased with the quality and durability of the items I purchased. Overall, I am highly satisfied with my experience at Ashley Furniture Store. The combination of excellent customer service and quality products makes them a top choice for furniture shopping. I would highly recommend them to anyone in need of stylish and reliable furniture for their home. Also, if you are a service member/military, delivery is free.

Chad was awesome. He greeted us and helped us find the right couch for our needs.

Chad was very friendly and he showed me everything I wanted to see

Thank you, Ashley for my kitchen chairs.

Carl is da man! Really helpful and courteous! Great experience and we were out the door with our sectional purchase!

Aundra Young was great!

Professional sales professionals

Chad Hanson is a very professional person and very helpful

Great customer service from Ben. I will be back and thank you for your help.

What a delightful experience to meet and work with Addison this evening❣️ In his favor Ashley has good quality furniture, timeless styles, in stock, at super competitive prices💖 Addison was 0% pressure and 110% customer service❣️ He is professional, knowledgeable, and pleasant to work with. I'm looking forward to future purchases with this excellent team, from the sales manager to the office staff❣️ Ask for Addison when you stop in💖

Right when I came the door I was greeted and well taken care of. GREAT service 👏

Great selection and customer service. Chantel was helpful but not pushy.

Wes was awesome and did his due diligence to make sure I got the best price. Very happy with his service.

Mr. Chad Hanson is very professional and accommodating.

Amiya was wonderful! So helpful and made the process easy. Thank you!

Walked into Ashley Furniture Store. Simply browsing and was met by the most pleasant,professional smiling sales rep. Walked out with a living room and dinning room set. Chantel keep up the awesome customer service. Ben is one of the managers was extremely pleasant and helpful. It was a pleasure shopping at Ashley.

Quick, easy, and professional, Chad helped us with everything.

Ben was amazing!!! GREAT experience Glad we came in

Suzette was very helpful.

We had Suzette help us purchase our new sectional a she was amazing!! She was leaving work and turned around to help us and we are so grateful because she was truly a pleasure to work with.

Ben was Great! He’s a wonderful salesman! Not pushy at all and didn’t hover. Knowledge on every question we had!

Chad Hanson is great! He answered all our questions and was very patient with us and gave us time to browse the store and was not overbearing salesperson. Will recommend!

Amaya was great. She was able to find exactly what we wanted. Great energy and knew her stuff. Highly recommend Ashley at 5144 Virginia Beach Blvd, Virginia Beach, VA 23462

Ben Jones did a fantastic job. Highly recommend.

Great in-store experience, pleasant sales associate.

My sales person Ben Jones was very helpful and knowledgeable. All my questions were answered. I would recommend Ben to my friends and family if they are looking to buy furniture.

I worked with Destiny, Ben and Nikki and they were incredible! Walked back and forth with me and helped me out together my dream living room- go see her!!

Chad Hanson was very helpful and help me find everything that I was looking for.

Helpful through all my decision making and showing me a variety of choices

Suzzette helped me with a beautiful sofa set and figuring out which financing is best for me.

Unbelievably helpful!

I had a great experience! Carl helped me find the best couch within budget! Would highly recommend Carl with a “C” also Karl with a “K” was amazing as well!

Sandra was great to work with. Very friendly and helpful in decision making.

Sandra was SO HELPFUL and so friendly. We cant wait to get our new couch!!!! Thank you for helping us

Thank you so much! Chad H. was very helpful and took me the purchase of my new furniture easily.

Chad Hanson provided great customer service.

Thank you Sandra!!!!!!!!!!

Great help very happy with sales person Chad Hanson

My husband and I had such a fantastic and enjoyable experience purchasing from Channey. She made us feel like family, and the entire process was relaxing and without any pressure. This is our second time purchasing from Ashley, and both times have been exceptional. The merchandise is of high quality and is beautiful. We look forward to coming back and will ask for Channey. Shout out to Ms. Tanya who made the financing seamless. Thanks again!

Channey and Wes were very helpful and took care of us right away••• thank you!

Chad Hanson is a dream to work with!

Great customer service, I had a great experience shopping in the store.

Amaya at the Ashley's Virginia Beach location provided us with great and professional service. She allowed us the time to look around without being pushy yet remained attentive. Great experience 👍 👌

Good job Janiqua!

Sandra was amazing and so helpful! I appreciate her patience in getting me the right pieces.

Sales professionals were outstanding, give you the space to look around and very informative and helpful.

Chad Hanson, provide superb customer service

My experience at this store was phenomenal, from the greeting upon entering the store to their selection. Sandra was very welcoming with great personality and very helpful with meeting my needs. I was shopping for my interior design clients and contractors. I look forward to sending them your way! Thanks again Sandra

Aundra was an excellent salesperson, very knowledgeable about the product and he explained the options very well.

Chad Hanson was absolutely 5 stars! From start to finish he made was top notch. He asked me open ended questions upon arrival to figure out my style and then brought me directly over to the furniture set that I ended up purchasing! I’m so excited for the items to come in. Thanks Ashley Furniture and Chad for an easy, enjoyable experience! -Julie

MR Wes was awesome

Amaya was great! She helped us buy an awesome couch

Mojan "Mo" helped us pick our the perfect set for us. She also kept us updated on the prices with the sales going on. We felt like we're truly taken care of.

Mo is super pleasant and helpful. We had some ideas of what we wanted and she was able to help us by providing options based on what we described to her about our home and specifically living room space. We also were kind of on a time crunch. She helped us in picking out great living room furniture for our new home and also ensured we got the best deal possible on our pieces. We are beyond appreciative of her time, patience with our questions and providing her expertise. She made shopping for furniture easy and we are happy about our furniture purchase! Thank you so much Mo! :)

Awesome service! Sim was amazing, helpful and took his time we me! Outstanding business

We were looking for a couch ,Chad Hanson helped us find just what we wanted, very friendly and knowledgeable, definitely will be back !

Ayama was great. She had a lot of patience with me 😊. She was very interested in my wants and concerns in my search for the perfect sofa.

Our awesome salesman Chad Hanson did a fantastic job explaining everything to us. He made our sale such a pleasure and even found a cheaper price for us.

Suzette was very friendly and helpful with our search for new living room furniture. Thank you!!! 😊

I would like to compliment Chad Hanson - for having patiently and pleasantly taken the time to educate my wife and me on the type of mattress that would help us the most for our individual needs. Chad’s demonstrated expert knowledge of the products being sold at the store, his temperament, and engaging personality have won us over as potential recurring purchasers of Ashley furniture in the future. Kudos to Chad Hanson!

Our sales representative was Amaya, and she was awesome! She was very patient, answered all of my questions, and overall a great help in our new purchase! If I have any other furniture needs, I know what store I will be returning to!

Chad Hanson did a great job!

Great service ! Really worked with us! Loved it!

Suzette was wonderful to work with! Easy and professional

Ben sold me a 9 set table he’s great at customer service. Ask for him

Amaya was so helpful the entire process, thank you so much!!

My husband and I had a wonderful experience at Ashley Furniture! Suzette was so helpful and kind. We found a great bed for a great price! We’ll definitely be back.

Upon entering the store, I was greeted warmly by Wes and served promptly. I generally dislike coming to furniture stores; however, I had a very positive experience and will certainly come back.

Awful experience. Purchased multiple items including a couch and an accent chair. The fabric was cheap and pilled within weeks of my purchase. When I reached out to my sales rep I was put off multiple times and told that my issue would be taken to management. Now I’m stuck with this furniture and no resolution because of course the warranty doesn’t cover pilled fabric. I feel like I was swindled. And this is after purchasing thousands of dollars worth of furniture. Even our tv console had to be repaired by my husband within two weeks of receiving it. Again, my sales rep and the store manager were non responsive and kept pushing me off. When I called customer service I was told there was nothing I could do. Great.

Chad Hanson at the Virginia Beach Blvd store is the man to see: he knows everything about furniture, and he guided us to the perfect sofa for us. Highly recommend!

Suzette was so helpful and patient.

Excellent and professional all the way

Friendly staff, knowledgeable employees and decent turnaround times on furniture selection. 👌

Suzette was very helpful! I had no idea at first what I was looking for but she helped me find the ideal bed set for me. Friendly and had my best interests in mind while shopping!

Chad Hanson helped us finding the perfect coffee table. He was very kind, explained us everything and took time for us. It was our second shopping at Ashley’s. For sure we will come back.

Chad helped us a today with great customer service! I recommend him to all customers!

Went window shop and bought a couch....they got me good

Wes Woodall was very helpful with our selection and patient with our requests!

Ben and tamia are the best!!!

We were greeted by Chantel, who directed us to the sofa shape we desired. She allowed us a moment to roam and not feel pressured. We found a sofa and completed the sale the next day with ease and satisfaction.

Amaya was so nice and helpful! She showed us a bunch of options and responded very quickly when we texted her with questions. The workers here are very friendly and accommodating and made us feel very welcome!

Mo was very helpful.

Mojgan "Mo" was very helpful. She let us look on our own, and when we found what we wanted helped us get the best price!

I bought a table and sofa chair from here. I tried to file a claim due to damage on the table. I got the run around even though I bought the warranty. Then the store gave me an email to send the info to. I sent the info and never got a response. When I called to follow up they said they don't have my claim number. That I would have to file again through email. This is ridiculous....they said they are going to contact me. We shall see, they didn't ask for contact info. So I guess try again for the claim on Monday.they never retur phone call or nothing if you buy from here never put the guarantee they lairs

I had the pleasure of working with Mo. She was excellent and able to answer all of my questions. She worked with me on financing and had the knowledge to get the best deal that worked within my budget. Thank you

More and Cassandra were great! Helped us get out dream living room!! Thanks ladies!

Awesome

Ben Jones was extremely helpful and patient without being pushy or rushed. Will definitely go back

Ben was AMAZING!!! He went above and beyond to help us find exactly what we were looking for! We will be back!

Ben was super helpful in getting my wife, new baby and myself in our new couch and dinning table

Ms. Chantel Scroggins, is a very sweet and professional sales person. Very polite and attentive.

Wes was awesome, personable and very knowledgeable and efficient. Appreciate the help

Wes was very helpful and kind, highly recommended to work with again if we are looking for furniture again!

Mojan is the best in sales she allows you to have time to make decisions rather than hovering around the entire time your in the store

Great customer service Mojan

A huge thank you to AJ! We came and in and he didn’t stalk us the whole time. He just let us walk around and look around at our own pace and then immediately helped us out when we made a decision. Nikki was also wonderful when we had to deal with the financial side of things. Overall, great experience.

Aundra Is the best..professional, friendly and knowledgeable, great experience.

Well… the store was great…BUT … we had a very inferior item that should never have been delivered in the severely damaged condition it was in! It had been “ repaired” prior to its being sent out to us… I’ll be glad to share pictures! Now as far as the store…Addison was patient knowledgeable and did good deals for us old ladies. Office staff were very helpful too! And the wrong piece was delivered today but Aundra went above and beyond to get us set up to have the correct piece delivered and at the same price! We LOVE all the Ashley folks!!!

Chad Hanson was very helpful . He helped us find options and found us a wonderful deal.

Excellent experience! We worked with Chad Hanson at the Virginia Beach store. He was extremely kind, patient, professional, and especially knowledgeable in all things furniture. He greatly helped our family in the decision making process to furnish our home. I would highly recommend Ashley Furniture and especially working with Chad.

Everyone was beyond awesome. We were greeted right away but, not to the point of anyone being over bearing while we were shopping. Troy Lachut helped us and made the process super easy for us being first time furniture buyers! They had an awesome sale going on for Labor Day but, what I was looking for we found cheaper on the website and they price matched for us! Needless to say we will be returning if we need anything else in the near future and will be asking for Troy again! Thank you all once again.

We had an amazing experience and Wes Woodall took the time to answer every question we had. Highly recommend looking him up when you come in.

Ben and Amanda very fantastic. Both extremely knowledgeable about their products.

Great Labor Day sale! Suzette was so helpful and patient.

Superb Service!!! Customer service was Amazing!!!

Suzette was wonderful! She found us the perfect chair for our home.

Suzette nailed our every wish! She listened and found us just what we needed. Best furniture shopping experience ever.

Ben was very helpful in listening to my needs and wants and finding the perfect living room set.

Karl and Amaya were wonderful to work with. A very pleasurable experience.

Drew was very helpful and made the purchase super easy.

Ben Jones was really great to work with, very kind, informed, and low pressure. Would recommend working with him.

Drew was very patient and helpful and the Labor Day deals were fantastic.

Our sales rep, Ben, was very professional, courteous and helpful. It was a pleasant buying experience. We would highly recommend.

Amazing

Wes Woodall is a superb salesman. He's the the one you want to talk to. Knowledgeable and quick

They were extremely helpful with original purchase and helped walk me through the return policy when my couch wouldn’t fit. So grateful for all the assistance from the whole team.

Drew was awesome and was a great help. Left with a new bed and a new couch! Thank you!

Drew was our salesman. He did a great job helping us find the perfect couch.

Chad was very patient and kind with us, while we made our decision. He was very knowledgeable. We were disappointed to find out we couldn’t write a check for our delivery and to pay with a credit card added a processing fee. Also we got financing for 24 months only to see a commercial the next day for 60 months. We are on a fixed income. Thanks Chad for your time and help

Miss Troy was awesome and helped us find exactly what we were looking for.

Great experience with Ben Jones at the Virgina Beach Blvd. location. Made sure all my requests and inquiries were met and was even able work out a great financing plan!

Chad was so nice very helpful !!!

Chad was amazing. He took care of my daughter and made sure she got the best price.

Chad helped me out so much! Thank you! Got exactly what I was looking for with his help

Our sales representative Mr. Wes is awesome. Great service!

We appreciated the attention to details that Chad gave us and grateful we could find the sofa and kitchen table we wanted.

Chad was the best !

Great experience ! Chad was wonderful and patient and not pushy!

AJ was the best sales associate very helpful and worked with us through everything from finding the perfect pieces to getting the perfect price I would highly recently visiting this Ashley and asking for AJ

Great service! Friendly and helpful! Super sales!

Chad was very patient. He took his time helping us find something in stock that we liked and could be delivered the next day.

We got what we needed and the service agents were great

I had an amazing experience with my sales professional Chad Hanson. He was very knowledgeable, kind and patient through every step of the process. Thank you so much for making this a very enjoyable buying experience!

Chad Hanson did an amazing job explaining and very knowledgeable answered all questions me and my husband

We purchased a sectional and ottoman from Ashley in 2019, with a 5 year warranty. We have two seats that have fallen in, from normal wear and tear, and they immediately denied our claim. At first, they tried to tell us our warranty was only good for 1 year. We had to send in proof, pictures of our warranty brochure, to prove we indeed have a 5 year warranty. Apparently, the coverage/warranty company has changed, since we originally purchased our furniture, so things were confusing. They called and said it would cost us $69 for an "inspection", and then we'd have to pay for labor and whatever else; they said it could be upwards of $400 or more to fix our poor quality Ashley Furniture. That is insane, as it should be totally covered by the warranty we purchased. I couldn't be more disgusted, their warranty coverage is a SCAM! And of course, they refused to reimburse our purchase of the warranty; they said we can ask for store credit, once our 5 years are up! We will not be buying anything from them again.

It’s Taking 2 months for delivery my purchase, don’t meet the delivery time agreed.

Our shopping experience at Ashley Furniture was truly elevated by the exceptional service provided by Drew, the sales associate. As we embarked on our quest for the perfect couch and dining table, Drew's professionalism and approach stood out. He seamlessly balanced attentive assistance with a refreshing lack of pushiness that is often encountered with salespeople. Drew took the time to truly understand our needs and preferences, ensuring that we were presented with options that aligned perfectly. What truly set Drew apart was his sincere dedication to our satisfaction. Not once did he attempt to steer us towards pricier choices or unnecessary add-ons. His focus was on helping us find furniture that genuinely fit our style and requirements. This customer-centric approach was not only refreshing but also a testament to his commitment to providing top-notch service. In a world where sales interactions can often be characterized by aggressive upselling, Drew's demeanor was a breath of fresh air. He embodies the essence of a true professional who understands that building trust and rapport is paramount.

Mrs De stenson is the greatest rep with knowledge of product and helped me and my wife decide on some great patio furniture and very knowledgeable.

Chad was so great at explaining everything to us and making sure we were satisfied! Very satisfied with our purchase.

Dee was amazing with helping me get furniture for my new place. I came in having an idea of what I wanted and she made the whole process so simple and easy. Working with her made the experience so much fun. Ashley Furniture is so lucky to have someone like her. Nik was also super fun as well. :)

Chad Hanson was so helpful and very informative. He helped me find the perfect couch for our new home. Highly recommend!

Ben is perfect in every way!!! Thank you for helping us

Drew was amazing! Had us ready to buy the whole store, but we had a budget to stick to. Can't wait to shop with him again.

Had a wonderful experience with Chad in sales and Nikki in the business office. Purchased a tempur pedic and an adjustable base.

Chad was great!

Chad Hanson got us everything we needed. Will probably come back and get another.

Chad was great! Super helpful and matched the online price to find a helpful deal for students!

Chad Hanson was very informational and helpful. He was able to answer all my questions

We walked in with a very specific thing we wanted. We told Wes what that was and he walked us right to it. Fit our parameters exactly. Great guy and company to work with.

Ben Jones was so helpful and kind and patient definitely will be back!

Troy was fantastic! She was so kind and helpful and truly wanted to help us find furniture we love. The manager Nik was also very helpful, we had a great experience at this location.

Chad Hanson was awesome !!!!!! He made the process seamless and explained all of the options. 10/10

Wes was extremely awesome helping me purchase my dream couch:) 10/10 would recommend

came here looking for a specific piece of furniture and the salesman, Chad, helped me a lot! I told him exactly what i was searching for and he guided me through the entire experience. Ended up finalizing and buying my love seat off the spot! Love Mr Chad purrr

Ben was amazing patient knowledgeable and really nice

My fiancé and I came in looking for living room furniture. We were immediately greeted by Wes Woodall. He was very pleasant and helpful through out the entire process.

Thanks Chad your the best!

I am so pleased with my experience with Ashley Furniture. Our salesperson was Mo and she was so helpful and patient. When we got our furniture home it just did not work in our room. We went back and Mo worked with us to find the right fit. Nik the manager made the exchange process easy and worry free. Customer service was excellent. We will be back for future purchases.

Chad was extremely helpful. It was a no pressure great experience.

Ben Jones was amazing helping us make our house into a home. Will come back again for repeat business!

Ben was super helpful working with us as we tested mattress and went back and forth between furniture very personable. We will be going back to get the rest of our furniture

Chad went above and beyond for us. Calculated multiple payments for us on multiple different living rooms sets.

Wes was wonderful throughout our search, and ultimately purchase, of a modular couch and new mattress. He was extremely knowledgeable and answered all of our questions. The cherry on top was that all of our items were in stock and delivery was scheduled for next week!

Mo is great! Answered all my questions and we got exactly what we wanted

Mr.Ben was excellent at what he does he surely sold me very polite gentle man

AWESOME Exprience ‼️ Cory was professional and very helpful!

Chad was a great help with picking out our furniture and find what was right for our house! Very friendly and informative!

Came to look for a new couch, great selection made it easy to find exactly what we wanted. Drew was awesome, made the sale effortless and after a few discounts we were in and out in almost no time. Couldn’t have been easier.

Drew Griffin is the most bestest ever. He spent then entire day with me, helping me to pick out furniture to fill a new home. Graciously helped me through comparing products and changing my mind. He's an awesome salesperson and very kind and helpful!!

Aundra was very known and was not pushy. He gave us time to look and provided information when needed.

Demeca was very professional and helpful.

Wes was amazing! So knowledgeable about different styles and knew the store inside and out!

Demeca was great! Please go see her for all of your furniture needs!!

Enjoyed my salesperson. Excellent personal and experience.

We had an amazing experience buying our couches! We needed something pet and kid friendly and AJ helped us find the perfect ones for our needs! He was super friendly and made our entire experience enjoyable! We will be back to do more business with him in the future. Thank you AJ!

AJ Was so helpful helping us find all of our furniture and making sure we got the best price.