Ashley Store
Open today: 10:00 AM - 08:00 PM
The Ashley Store in Wise, VA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley is your top spot for everything furniture and decor. From show-stopping wall art to the coziest sectionals, effortlessly make your home makeover vision a reality. Visit us in-store to see why we’re one of the leading furniture stores in Wise, VA!
Stepping into Ashley Wise is always inspiring. Your home should be a space to make unforgettable memories. We’re here to help you create a home bursting with personality. Our expansive showroom is packed with the hottest trends and classic pieces. No matter your style or budget, you can transform your space at Ashley.
When you shop in-store, you can try before you buy. We’re easy to spot on Plaza Road SW, right next to Big Lots. Stop in anytime we’re open from 10 a.m. to 7 p.m. Monday through Thursday, 10 a.m. to 8 p.m. Friday and Saturday, or 1 p.m. to 6 p.m. on Sundays. If you prefer a quieter shopping experience, come by on Mondays or Wednesday evenings to beat the crowd.
We’re not just one of the top furniture stores in Wise — we have mattresses too! Shop the latest sleep innovations and designs from premier brands, like Serta, Tempur-Pedic, Scott Living by Restonic, Stearns & Foster, Purple, and more. Worried about breaking the bank? Our signature Ashley Sleep mattresses deliver comparable comfort and support at affordable prices. Upgrade your whole family’s sleep with mattresses in multiple sizes, comfort levels, and styles.
Simplifying your buying journey is our top priority at Ashley Wise, VA. Our trusted advisors are specially trained to spot the pieces you’ve had your eye on and those you didn’t even know you needed. Just explain your vision and enjoy a personalized showroom walkthrough to find the look that resonates with you.
We constantly update our showroom with the trendiest pieces and timeless styles. Whether you have a vision in mind or just gathering inspiration, you’ll always find diverse options that speak to you. Not sure where to start? Browse our curated Ashley Lifestyles collections, including Modern Refinery, Vintage Casual, and Mane + Mason.
Fulfilling our social responsibility is what drives us at Ashley Wise, Virginia. We’re proud partners of charitable organizations like Hope to Dream, Habitat for Humanity, and St. Jude Children’s Research Hospital. We strive to give back to the communities and causes we’re passionate about. Our contributions help children in need, protect the planet, improve medical research, and more.
Wonderful service all the way. Tara Gibson is the best!!!
Very informative will be returning for help from Selistino neeley!
Selistino was super friendly and helped us look for what we need!
Selistino was very helpful.
Brittany Kennedy was great in helping us with a mattress!
Selistino was very nice and helpful I give him 5 stars.
Great experience! Kevin Owens helped us find perfect pieces of furniture. I am so thankful that we were able to find what we were looking for…..especially with me being picky. I would highly recommend!
Selastino Neeley was great to help us.
Wonderful experience with Kevin! Fast, friendly and efficient service. Definitely will be back and highly recommended!
Brittany Kennedy was so helpful in helping me and my husband find what we are looking for. Definitely going to do more business with them. Great experience. Highly recommend.
Brittany Kennedy was extremely helpful in matching us with what we were looking for.
Kevin was patient and knowledgeable. The store has a great selection of furniture. Not all items on the website can be found or ordered for in store purchase. We weren’t told about the no return policy or exorbitant shipping fee ($49.99) for delivery to the store until after we purchased the item.
Brittany was amazing and very patient with us.
Brittany was very helpful and informed about products.
Selistino was extremely helpful with all the steps of purchasing a new bed and mattress
Selistino was super helpfull. Very polite and clear with his explanations. Definitely going back for my mattress, couch, recliner needs.
Visited Ashley Furniture in Wise VA and had a wonderful experience. Kevin was so helpful, kind, and professional. We look forward to doing business with him again.
Brittany Kennedy was a wonderful help!
Our experience at Ashley furniture in Wise, Va was great! Selistino was so helpful and answered all of our questions. We will be back in the future!
Enjoyed the experience. Employees was very knowledgeable and went out of her way to help me out. Good experience
Service was awesome.
Very smooth experience Selistino was the best!
Selistino was very helpful
Kevin was very helpful while looking for our new mattress. He went over all our options and answered all of our questions. 10/10 recommend! Ask for Kevin!!
If you happen to need to cancel for any reason you will be charged 20%, even if you cancel within the same day. Beware of the salesman who work here as well.
Kevin was great he presented us with different options was very kind and patient until I could decide.
Tara Gibson was great to work with.
Brittany Kennedy was very helpful and polite!
Kevin was great! He helped asked me what I was looking for and took me to exactly what I had in mind. He was very knowledgeable of the products they sell. Highly recommend!
Beautiful showroom with lots of options. Selestino welcomed me to the store gave me room to explore while also being ready to answer questions and share information. Never pushy! (Love that.) We love to keep our money local and will be buying from here in the future!
Brittany Kennedy was extremely helpful and friendly
Attractive and high quality inventory to select from. Knowledgeable staff. Overall, a great shopping experience!
Great store and great prices! Tara was friendly, knowledgeable, and professional! I purchased a new couch with ease. Loved doing business with her! I’ll definitely go back!
Mrs. Gibson was very helpful helping with our purchase couldn’t have ask for nicer person ! Great job
Brittany Kennedy was a great sales lady. Very knowledgeable about the products. Recommend her highly.
Ms. Kennedy was great. She helped with sofa and we bought a chair.
Kevin was fabulous and so patient helping us pick out the perfect pieces for our home.
Brittany was very helpful and knowledgeable in our search for a new living room suite. I will definitely shop at the Wise, VA Ashley store and request Brittany.
Very helpful and informative. Ask for Brittany Kennedy
Friendly and knowledgeable
We purchased a mattress and bed frame on our visit. The whole experience was quick, easy, and hassle-free thanks to Selistino!
recently purchased a new living room suit from here & it was a very smooth process! Brittany Kennedy was so kind and patient & helped us get exactly what we wanted! highly recommend doing all your furniture shopping with them!
Brittany was great
We purchased living room furniture today at the store in Wise, Va. Our sales associate was Tara Gibson. Tara was extremely helpful in assisting us to make decisions concerning our purchase as well as completing the paperwork. The store carries a wide variety of furniture to choose from. I would recommend this store to others.
Very thorough. Extremely nice. Excellent job 👍
Best experience I have had going to look at Furniture very polite Easy to talk to very understanding And I just want to think Selistino Neeley
Kevin was very helpful! He helped us buy a great new mattress!
Tara Gibson at Ashley furniture store in Wise VA.. FANTASTIC! Took time and helped me to find the perfect sofa in my budget..thank you tara
Nice store great selection of furniture overall great experience thank you Tara Gibson.
Tara Gibson was very helpful, courteous and patient while we picked out our couches and table! Great service!
Thank you Brittany.
Brittany Kennedy was very helpful during our visit. I plan to come back and buy some furniture for my new house, soon.
Selistino was super helpful and would 10/10 recommend him for all your furniture needs!
Brittany was amazing! She explained things very well and helped us make decisions based on our needs and wants. Definitely will be going back.
Kevin Owens was informative, professional, and courteous. I would shop here again for my furniture needs.
Kevin Jones was extremely. helpful assisting me with my different options and with my purchase
Selistino was very helpful and super nice! I would recommend shopping here
Kevin is a great sales rep and very polite. I highly recommend him for anyone looking for new furniture.
I give Brittany Kennedy 5 stars. Ahe was very helpful and nice.
Brittany Kennedy was very helpful on helping me find a a recliner and I’ll be back again to make more purchases
Selistino is amazing. Make sure you ask for him. Very polite, respectful, knowledgeable. Explained all our options and answered all my questions.
Selistino did a great job of explaining all our options. He was very knowledgeable about the products we wanted to buy and very patient with all our questions. We will definitely be back!
Selistino was a great help! Worked quickly and made sure I got exactly what I wanted!
Fabulous service!!!
Great service. Tara Gibson went out of her way to please us. Will definitely be back in their store
Great service from Tara Gibson.
Brittany from the Wise was amazing! She was helpful and answered all of our questions!
Great furniture store. The lady who greeted us at the door was super nice, knowledgeable and helpful. This country needs more businesses with professionals such as her. I felt welcome and was not pushed to buy or not buy. I was given my time to try the recliners out. My wife and I arrived 30 minutes before closing time and was not rushed at all. I highly recommend this location for Ashley Furniture.
Thanks Tara Gibson for you help and understanding of our need with the purchase we made today. Because of you help and honesty we will be returning for further purchases.
Brittany is awesome. Not pushy but listens to everything that you say.
Selistino was very helpful and knowledgeable.
Great experience, definitely will be back ! Thanks to Selistino!
Brittany Kennedy was our sales associate. She was very nice and helpful. Would definitely do business here again.
Thanks for helping me choose the right bed for me!!
Great experience.
Selistino was very helpful and listened to all our wants and questions!
Selistino was very helpful
Brittany Kennedy was patient and very helpful with us
The salesman Sebastiano, greeted me as soon as I entered the store. He found what I was looking for and worked on finding each piece that I needed.. he was very knowledgeable and definitely considering a purchase.
Salesman was very professional and knowledgeable. Very easy to work with
Brittany Kennedy was very knowledgeable and helpful. She was very sweet and polite.
Very easy and great experience
Had the pleasure of meeting Brittany Kennedy today. She was very personable and knowledgeable about the items I was interested in purchasing. Ask for her next time you are in the market for new furniture!
They are going to tell you whatever you want to hear. The stuff is shipped and delivered from somewhere else. Two times I have purchased from them. Got screwed up orders both times without a remedy. I won't be going back.
Very knowledgeable and friendly.
We found a really good mattress and had all of our questions answered by Selestino. He made me feel secure about my investment and really helped convince us to make the decision for better and more comfortable sleep.
Selistino was amazing! Made it a great and comfortable experience! 100/10
We stopped in to the store to browse and get some ideas. We were greeted promptly by Selistino Neeley and were able to look at our leisure without interruptions. Selistino answered all our questions and even brought us a bottle of water to enjoy while shopping. Overall a very positive experience and we will definitely return once we are ready to purchase.
My boyfriend and I were looking at the mattresses and Selistino Neeley was very informative and thoroughly explained the mattress types making it very easy for us to make a decision on the kind of mattress we want!
My wife and I walked in looking for a kitchen table. Tara met us at the door, took us to exactly what we were looking for, and we were rung up and back on the road in 10 minutes. Super easy purchase and a great price. Can’t beat that.
Brittany was very helpful and nice.
Brittany Kennedy was great assisted me. She is very personable and professional.
Had great experience sale went great salesman was the best selistino thank yoy
Selistino was great and helped us find a great living room suite!
Kevin Owens was great! He worked with us until we got what we wanted.
Brittany Kennedy was very helpful
Very professional, knowledgeable and extremely helpful.
Customer Service was outstanding from the moment I walked in the door, through the process of picking out a new bed and bed frame, to finishing up the purchase. Thank you, Tara, and team for being so patient and extremely helpful!!
Tara was great! Helped us find just the couch we were looking for! 10/10 would recommend!!
Drittany Kennedy help me find a good pillow that was right for me and was nice and easy talking too
Kevin Owen’s was amazing to work with helped us with everything we needed much appreciated
Brittany Kennedy was such a great help in finding the sectional that we purchased. She was full of very helpful information that we needed and was able to answer every question.
Kevin Owens was such a great help with our purchase of a new Backtrack recliner. We had purchased a recliner 4 years ago from Ashley Store. One month before the extend warranty was up, we were looking to replace the broken one. Ashley Store in Wise,Va reminded us about the warranty. We were able to put $700 store credit towards the new recliner. Thank you Kevin and Ashley HomeStore in Wise!
Brittany Kennedy at the Wise Va store was amazing and so sweet and polite!
Tara was professional and so helpful with me and my husband in making our choice for furniture She went above and beyond
Selistino Neeley was very great in helping us pick out a couch that best fits our needs!
Brittany Kennedy was just so personable. Making shopping fun.
Brittany was great and very helpful.
Real good experience and pleased with our purchase
Brittany was amazing and very helpful!
Kevin was great and made purchasing furniture for our new home a breeze! Highly recommend him!
Selistino was very helpful and kind!
Brittany kennedy was so helpful and so pleasant. She looks beautiful too.
Tara was very informative & helpful. She made sure we made the right decision on our new mattress purchase. She was very knowledgeable on the products being offered. Would definitely recommend Tara for any furniture needs.
Tara was phenomenal and so informative while helping us choose the best mattress for our individual wants/needs. She made the buying process so less stressful and more enjoyable than I ever imagined.
Selistino at Ashley Furniture was incredibly knowledgeable, helpful, and professional. He provided excellent recommendations and made the shopping experience smooth and enjoyable. Highly recommend working with Selistino for outstanding service.
Kevin is the man!!!!
Overall, a very pleasant and informative visit. I was shown the furniture I was looking for in a totally courteous and helpful manner. Totally satisfactory in every way!
Brittany, was very good to us and helped out a lot more than we expected!
Mr. Neeley was attentive, knowledgeable, very helpful, courteous and respectful. He was a fine example of what a sales person should be. Any further purchases made from Ashley Furniture will be made with Mr. Neeley.
Selistino was very friendly and super knowledgeable about all questions I had.
Store it’s self was leaking from rain and smelled musty. But our salesmen was very informative, kind and was a pleasure talking with.
Very good service today from Selistino!
Friendly salesmen
Sales staff was friendly, helpful, and knowledgeable
Kevin was great, friendly service, excellent customer service!
Tara was great to work with!
Very friendly and very helpful! Gave us time to talk and helped with anything we asked.
Tim Mullins is the best
Selitino Was very patient and explained the Tempur-pedic and purple mattresses very well very kind and efficient salesman
The lady the helped us yesterday was wonderful. Brittany Kennedy went above and beyond to make sure my husband and I got the right bed for both of us. I'm so excited. She was so helpful, efficient, and anything we asked her she knew the answer to. I can't wait to get a good night's sleep beside my husband. Thank you so much for your help, Brittany. Thank you for showing us where we needed the most support. I can't wait for our amazing new bed!!!!
Highly recommend Selistino. Was very helpful from when I first walked to in to when I left.
He did a great job
Selistino was a great help He really knows the inventory well Great experience Thank u
Tara Gibson did an amazing job helping us find out kitchen table. She was very patient as we had to FaceTime my wife in to go through our options. Definitely will use them again and highly recommend this store and especially Tara!!
Great furniture and decor
Selistino was great. He was super helpful at finding the right products in my price range and super friendly.
Fast friendly and informative
Very good sales person. Selistino
The guy was very good Selistion. A very good sales person
The staff was very friendly. Selistino was very knowledgeable about every item we looked at. Will definitely be back!
I am very grateful we had Kevin as a sales professional. He is very knowledgeable and trusting. He turned a simple trip into an experience.
Selistino Neeley was very helpful and polite. I will definitely ask for him in the future when making purchases.
Purchased a Purple mattress today. Brittany Kennedy was very good to work with. She was extremely knowledgeable and helpful in our search for a mattress. I would highly recommend asking for her.
Brittany Kennedy was super patient and very helpful in our decision process for new furniture. She made this experience easy and less frustrating. I highly recommend her.
Selistino Neeley, was friendly and helpful. excellent customer service
Grat customer service. Selistino neeley was friendly and very helpful
He was very nice and helpful #lovehim
Great service, Brittany did an excellent job!
Brittany was amazing, very helpful and took care of us quick!! Highly recommend her if you have any furniture needs.
Brittany Kennedy was very informative and helpful to me as I shopped for mattresses recently at Ashley Furniture. I highly recommend her and Ashley Furniture if you are shopping for furniture or mattresses.
Absolutely wonderful people and experience! Tara was so friendly and patient. I had my baby in there with us and he was crying and spitting up and Tara was so sweet and brought me paper towels and gave us time and space to look while still staying consistent to make sure we had what we needed and gave us all the information we wanted to know. She was extremely helpful and I cant be happier with our purchase! I know a lot of furniture stores can be stressful to look around in but Ashley in wise made us feel at home. We will always get our furniture here!
I was very happy with the selection of sofa sets available. I was also very happy with Brittany and her professional manner. She was extremely helpful and very friendly. Her willingness to help me find the furniture I wanted was very admirable. She never tried to influence me in any way. Best experience I have ever had selecting furniture.
My husband an I was talking with Selistino @ Ashley's in Wise, he was most helpful. They are having a great sale please hurry on in.
Kevin should get a raise,very professional and patient.
Kevin Owens was very helpful in helping us look for a new mattress!!
Kevin made the process of purchasing the kitchen table so easy. He was prompt, showed many different styles, and was out of the store within 45 minutes.
We had a wonderful experience Brittany was very helpful and made the process very easy!
Kevin was a great help in getting what we wanted!!
Brittany was great to work with today at the Wise Store!
Kevin Owens done a super job helping us find the recliner that we were searching for. He was very professional and we will definitely be back and hope he will be there to help us with our next purchase.. I definitely would recommend him and this store to my family and friends.. Thank You
Selistino Neely is always very helpful and friendly. Prompt to offer assistance and answer any questions. Highly recommend Ashley furniture in wise Va and Selistino to be your sales rep.
Awesome experience
Kevin was very helpful finding a suitable recliner for my mother.
Kevin was very knowledgeable and kind. We will definitely shop with him in the future and refer him to friends looking for furniture.
Brittany was helpful, friendly, patient, and knowledgeable! She made my mattress buying experience a breeze!
Kevin was great! Professional and knowledgeable! He went above and beyond!
Brittany was a great help to me and I have the couch I wanted on the way! When I need something else I will definitely be coming back!
Kevin was a gong help to me at the time of my visit. He is very kind, and polite. He let me take my time, and change my mind it didn’t matter. He is a great sales representative. I would pick him over anyone.
Brittany did amazing at showing me through the store and helping me find information about various products!
Brittany was awesome, really helped us out
Kevin was very helpful. A very pleasant overall experience!
Tara Gibson was a great help, when I was trying to find a new sofa.Very fast and courteous service !!
Kevin was a great help!! He worked patiently with us even though they were about to close. Answered every question, gave us lots of options. He went above and beyond! And got us a great deal. Highly recommend going to Kevin!!
Sales rep. Brittany Kennedy Personal. Customer friendly.
Friendly and professional staff pleasant shopping experience super clean store! Selistino was a great salesman really knew his products thoroughly.
All the pieces of furniture that we looked at were nice and great prices. Brittany Kennedy was very helpful and answered all our questions. She was very professional.
Selistino and the Ashley team in Wise work wonders! They are a blessing to this community by being so transparent and helpful with the work they do! I would not recommend another furniture store. They care about their customers and they will give you the full golden experience! 10/10!!!
We purchased a sofa and love seat at the Ashley Store in Wise Virginia. Our salesman, Selistino was easy to work with, no pressure sales.
Very Nice! Thank You
Great service
Brittany Kennedy was AWESOME!! I can’t express how wonderful she was to us!!
Brittany Kennedy was awesome to work with she went above and beyond to help me pick out a dresser and chest for my bedroom. The people at the wise location are always so nice and friendly to work with we will be back for sure. Thank you so much!
Ashley Furniture has beautiful furniture and Selistino did a great job trying to earn my business!
My wife and I had a very good experience shopping the Wise, VA Ashley furniture store. Sales associate Brittany Kennedy was extremely helpful and provided all the information we needed to make our purchasing decisions. Highly recommended.
Britney was wonderful to show us several different options for our bedroom
Very helpful!
Britany was absolutely fantastic! She did everything she could to help us find the best deal. If you’re in the market for new furniture - definitely get in touch with Brittany!
Brittany Kennedy was very helpful in helping us find what we wanted.
One of the best salesman I have had the pleasure to do business with. 100% recommend Mr. Neeley!
Good customer service from Selistino from Ashley home store in Norton va
Tje store was very well put together and the customer service was amazing. Thank you Selistino!
Selistino was awesome.
Our experience was very good an our sales associate Selistino was awesome!!!!
Tara G provided excellent service.
First time shopping in Ashley’s at Wise. Brittany was great at helping us find a mattress that fit our needs and wants! Great experience and I would highly recommend shopping at Ashley’s and ask for Brittany!!
Brittany was very helpful & patient with my dad helping him find the fit he needed for his mattress. Thank you Brittany Kennedy for being so helpful & kind to my dad!
Britney Kennedy is the best she went far beyond in helping me find the perfect bed. Everything was seamless and I will definitely be goiig back to Ashley Furniture!!
Brittany Kennedy went above and beyond for me and my girls would give more stars if available
Jason hooked me up very thankful for his professionalism and customer service
We were greeted very kindly by Selistino Neeley and he immediately let us know where things were and led us to exactly what my boyfriend and I were looking for. He continuely answered our questions, he gave incredible suggestions, and let us know of some of the most incredible deals they had. We were looking for a bed and wanted to see the different types, he showed us around and even set the mattresses for us. He was a great host and companion to have while looking around, friendly, engaging, and funny. Thank you for helping us and this was a great place for a first introduction on finding a bed.
Brittany Kennedy was very nice, courteous and knowledgeable. We will be back in a couple of weeks and we will surely deal with her!
Very nice furniture store and Brittany Kennedy was very helpful and knowledgeable . We will be back in a couple of weeks to make a purchase from her.
Kevin Owens was amazing. He was extremely patient and helpful and went the extra mile for us.
Kevin Owen’s was great! Very friendly and helpful on getting us what we needed!
Kevin Owens went above and beyond to help make our shopping experience enjoyable!
I had a very comfortable time browsing the store. The sales pro Selistino Neeley was extremely helpful, while not being pushy. I will definitely be stopping by again for future furniture needs.
We were very impressed with the service we got buying our sofa at Ashley's in wise, Virginia. Tara Gibson was very friendly and helpful through the process! She is a delight to talk with!
We had a great experience buying our new sofa this morning! Tara Gibson was very friendly and helpful! She is a delight to talk to! Would recommend your store at Wise, Virginia and Tara to anyone!
Very nice and helpful. Didn’t follow us around constantly talking. Let us look and discuss on our own. Easy, fast transaction. So friendly and everyone so helpful and kind. Definitely where we will go next time we need furniture.
Tara was a pleasure to work with. Highly recommend.
Always great customer service when we come in. Even though we didn’t purchase anything that day, Kevin Owens made sure to show us every option in the store and things we can order by printing them off with prices. Having kids really changes how you buy furniture as far as functionality and safety for them. Kevin didn’t try and push the more expensive flashy things at us but considered our true goal even with simple items. What I’m sayin is, ask for Kevin!
Very knowledgeable and polite.
We had a wonderful experience, Tara Gibson was very polite and helpful.
Brittany helped me out a lot and she was very nice and extremely helpful I would definitely recommend her.
We were treated extremely great as soon as we stepped in the door. We were able to hangout for a bit without feeling pressured to make the purchase that day. The best part, what won us over, was the price match to a competitor close by. Thank you Tara!
Tara Gibson was amazing! Very helpful and made the whole process a in-and-out experience! Would highly recommend!
Tara helped us with everything we needed. She gave us a great deal on tables. She was patient while we made decisions. Ask for her. She is great
Brittany Kennedy was such a wonderful sales representative. She was so kind & friendly and was very helpful!!
Brittany kennedy
Tara was a great help! Will definitely be back!
Ashley was wonderful!!!
Tara was helpful and kind.
Brittany was wonderful
Kevin is the best representative I have ever encountered. he took his time and made sure all our needs were met. Give him a raise.
Best customer service ever. Kevin took his time to listen and find what WE were really looking for.
Kevin did a great job helping us with getting our entertainment center.
Selistino was very descriptive and helpful.
Selistino Newley at the Wise location was so nice and got or furniture order quick and efficient answering all our questions.
Great atmosphere was welcomed when i came through the doors and was asked if i needed any help.i wasnt followed around the store or pressured like some of the other places.was very helpful
BRITTANY Kennedy was very helpful with us today deciding on our purchase of a new recliner.
Brittany was a pleasure to work with. She is very knowledgeable and nice. Great customer service!!
Brittany Kennedy was very helpful and nice. She was very knowledgeable about everything in the store! She will go the extra mile to make sure you're satisfied!
Tara Gibson is the best, most friendly sales lady ever!
Kevin Owens provided excellent customer service. Extremely friendly and knowledgeable on their products.
Brittany Kennedy was very patient and knowledgeable in helping me find a dining table!
Exceptional service! Kevin was so helpful, took time with us to make sure we found exactly what we was looking for! I highly recommend asking for Kevin for any of your furniture needs at this Ashley location!
Brittany was awesome 👍. Best sales lady in Wise!
As soon as we walked in the door, Brittany Kennedy met us with a big smile on her face. She made us aware of the current sales and showed us what we requested. My husband and I talked about the item that we came in the store to look at and discovered neither one of us was interested in it. Ms. Kennedy offered to show us other items throughout the store. Another couch caught our attention. Ms. Kennedy was completely focused on our questions and answered with great knowledge. Once we decided to make the purchase, Ms. Kennedy walked us through the process with great ease. Brittany Kennedy displayed extreme knowledge of the Ashley furniture. She also offered great recommendations regarding colors and decorating techniques. It is in my opinion that Brittany Kennedy is a great asset to the Ashley Company. I hope to do business again with Ms. Kennedy in the future..
Brittany Kennedy was great to deal with
Brittney did a great job assisting us, friendly, helpful and patient.
Kevin did an awesome job helping us find what we needed
Brittany was great!
I worked with Tara Gibson at the Wise VA location and she was a great help and a friendly face! Id give her 5 stars! Thanks Tara!
Brittany Kennedy was amazing service and very kind. Thank you for the assistance!
I hadn't looked at new furniture in a long time so I visited Ashley furniture. Brittany was so helpful in showing me the pieces I was interested in, and bringing me up to date on the new features. They really have some beautiful furniture and, I thought the prices was reasonable. The accent pieces were arranged to compliment the arrangements. I plan to go back to purchase some pieces. Thanks again Brittany for being so helpful!!
Brittany really helped us and was super nice!
Jason at Ashley's at wise was awesome!!!!!!
Excellent service
Great service by Jason at Ashley furniture in wise, so helpful.. I feel he went the extra mile to help me and my mom get the furniture we wanted!!!!
Brittany made our process so easy and awesome! Ashley Furniture has never disappointed
Brittany Kennedy was awesome. I would recommend everyone to go see her and let her help you find anything your looking for.
Brittany did an amazing job!!
Brittany was very helpful in looking for furniture for my living room.
Go and ask for Selistino! You won’t regret it!
Tara and the Ashley staff so kind and helpful getting me the furniture I needed to furnish my families new house. They were especially helpful finding what I needed in a specific timeframe given. We’ve used Ashley numerous times throughout the years and we’re always very pleased with them.
I like when Selistion welcomed us at the door. I know that I'll get what I came in to look for. My fiance also likes him cus he does try his best to do everything he can and more. You've got a good person working for you Ashley.... Keep him there.
Kevin helped us with the purchase on our new bed, he was amazing and made the process very easy!!!!
Selistino was the absolute best and sweetest help I’ve ever had! Very professional, very knowledgeable!
Selistino offered excellent customer service! 10/10 the sales guy you want.
Brittany was very nice and didn’t rush me she really knew what I wanted and helped a lot in sparking my interest.
Brittany was a great help to me and answered all my questions. She took time and didn’t rush me
Awesome dealing with Ashley Furniture! Selistino was able to answer all of our questions and was super knowledgeable and helpful!
Selistino was really helpful! He was able to give us any answers we needed.
Brittany was of great help . She never rushed me and was very friendly and helpful!
very nice and help salesperson
Excellent help!
Service from Selistino Neeley was excellent, will be purchasing furniture in the near future!
Helpful service, provided information. Staff person, Brittany Kennedy, assisted us and was helpful.
Brittany was great!!!
We had a great experience. Kevin was great and was very patient with us.
Had a great experience buying our daughter that’s on the way some bedroom furniture. Kevin Owens, the sales professional was very nice, knowledgeable, and patient with us as we made our decision.
Excellent selection of furniture to choose from! Pricing available for any price point you may be looking at. Tara Gibson is a must see when shopping in store! She took the time to ask me what I was looking for and offered me so many options. Answered any questions I had and ultimately helped me build a beautiful sectional! Thanks Tara!
Selistino was fantastic. He was honest, helpful, and talked with my for nearly an hour on what would be best for me and my budget. Hopefully buying soon.
Tara was a big help. Highly recommend.
Tara Gibson did a wonderful job today when we was looking for a couch.
Very nice,very helpful!!!
They were very friendly
Loved our shopping experience. Selistino was very professional and knowledgeable about the products.
Selistino was great to deal with. Made our purchase very stress free. We will be going back to discuss a mattress purchase with him at a later date.
Kevin Owens was very helpful and professional. Will definitely do business with him again. He was very knowledgeable & our experience was great!
Tara Gibson was our sales representative she was so helpful. The staff there we so polite and very helpful. It was an absolute pleasure doing business there. I’m sure I’ll be purchasing more furniture from this location
Very nice people, greeted immediately. No pressure. He was very knowledgeable. Will go back!
Excellent service. Sales rep Tara Gibson was extremely helpful, and very courteous during my visit. Will definitely be shopping with Ashley home store in Wise Va. In the future.
Selistino was amazing helping my sister and I with choosing a kitchen table for her home. He was very nice, and made her feel good about her purchase. Thanks again!
Selistino was amazing helping me find the perfect dining room set.
Tara Gibson was a great salesperson to deal with today! She spent an unrushed hour with us trying to find the best coffee table and matching end tables for the living room. She presented various options with no pressure for us to make a quick decision. She matched the online price, and we placed the order! Thanks again Tara!!
Kevin was friendly, informative and patient with mine and my husband's needs.
Tara was very nice and helpful. She worked with me on finding what I was looking for.
Very nice professional service by Kevin Owens
I came into the store about week ago looking for a new couch I was stuck between 3 and I asked this man “selistino” that worked there if he could help me pick the right one…he wasn’t in a rush he answered every question I had to ask which was a lot…I finally choose the right one and he was such a big help…I give him all the stars! Is he single?
Selistino was great from the moment we walked in the door. He showed us several options for exactly what we were looking for!
Mr. Neeley is an awsome sales professional.
Selistino helped me with my first furniture and mattress purchase. He was great, thanks Selistino!
Our sales associate Tara Gibson was very helpful we appreciate everything she done to make sure we got exactly what we were looking for.
Selistino Neeley was an amazing and very helpful associate.
Selistino Neeley is an exceptional associate
KEVIN OWENS WAS A VERY NICE AN WAS RALLY HELPFUL WITH WITH ALL MY NEEDS . THANKS KIM RAMEY
Chris was great to work with. Would definitely recommend you to go and see him.
Selistino Neeley did a good job promoting for the sale tomm!
Tara went above and beyond with her customer service skills. She allowed me to browse freely and took time to explain pricing, warranty, and delivery of the furniture.
Very friendly staff! Willing to help you with any questions! Highly recommend!
I am a "First time walk-in customer", Sales Professional Selistino Neeley...☆☆☆☆☆☆ greeting us along with answers to all of my many questions. Decided on living room set, within 10 (ten) minutes we are satisfied 😊 customers! Thank you for your help and kindness Selistino Neeley!! Merry Christmas 🎅 🎄
Kevin Owens was very helpful and instinctively knew the chair I was looking for. He was very polite and friendly and went out of his way to accommodate my needs. Thank you so much
Had what I wanted without waiting, staff very polite.
Kevin helped us get what we wanted and we are very pleased with our service & purchase
Kevin was a great salesman! We are extremely satisfied with our service.
Chris was fantastic. A true gem. He’s one of the best the store has. And they’ve got some great employees.
Selistino was amazing!!! He was so helpful and very knowledgeable. He made our shopping experience fun and easy.
My experience was great. Friendly atmosphere and professional staff. Jason was great helping me find just what I was looking for.
Jason was great he made the whole experience super easy and treated us like family.
Tara Gibson and the staff are great help and great to work with you great experience
Tara gave us wonderful service!! Very helpful and friendly!
Kevin was amazing and helped us find the perfect couch!
Selistino was amazing! Sweet and kind! Very helpful! Amazing to work with!
Shopping at the Wise Ashley furniture store was such an enjoyable experience. Salesman Kevin Owens was so very nice, patient and helpful. He really went out of his way to do all he could for us.
Everyone was very friendly and knowledgeable about the products and service. I was treated with respect and felt comfortable in the store. Kevin Owen's was an awesome salesperson. He took his time to find exactly what I was looking for.
Wise,Virginia store has the best employees! Tara Gibson is helpful and friendly! We got just what we wanted!
Tara was patient and a great help!
Chris Darnell Very helpful. Very nice experience!
Selistino was great!
We are moving to our own place and had absolutely nothing to start out. Chris Darnell was such a professional and made us feel comfortable with our first big furniture buy. He did not make us feel pressured into buying anything and let us decide. He even offered us water! Such a great guy!
Super friendly and helpful sales associate helped me out today!!!!
Kevin and the whole team at Ashley Furniture in Wise Va was so good to me. Thank you Tonya Lawson
Very nice place Selistino is a very nice guy and helped us out a lot. He’s a G fo real
Thanks for the great customer service and professional attitude. Ashley in Norton, Virginia has a very knowledgeable staff and good selection of products. We plan on doing business with them again soon.
I had a wonderful experience at the store. Kevin Owens was wonderful! He listened to what I needed and was very knowledgeable about the product I needed for my health issues. He was very compassionate and helped make the purchase of my lift chair very simple and easy. I am so thankful that he was there and made the process so pleasant!
Such an easy and quick process! Tara helped me and answered any questions I had 😊 she’s the best!
Tara Gibson was an excellent sales person to work with and very helpful. We will return in the future to Ashley in Wise Virginia
Tara Gibson was a delightful person to work with, very helpful and attentive to help us find what we were looking for
Very easy to work with, great prices as well!
Everyone was super nice and helpful, and so very patient while we were chasing after our toddler! Tara was a great help through the whole process, and helped us find the best deal. Will definitely be coming back for our future purchases!
Tara was awesome! Helped me with exactly what I needed. Highly recommend this location and Tara!
Everyone was nice and polite. Jason was very helpful with what I wanted and I would do business with him again.
Was fast an simple and was on my way.
Jason was very knowledgeable & very helpful as he helped us pick the mattress that best suited our needs! I would recommend anyone looking for a new mattress to go see him!!
Great experience
Love Tara Gibson! She helped my husband & I finally find a dining room table. Thank you!
Tara, Patrick, and Sel gave us such a great experience! Tara helped us pick the perfect couch within our budget, while Patrick and Sel helped finalize all our paperwork! Highly recommend visiting this team and we will be returning customers in the future!
Selistino is a wonderful salesman and goes above and beyond to assist. He’s a great assets to Ashley furniture. He’s very knowledgeable and personable!
We had the best experience at Ashley furniture in Wise, VA. We spent time looking around the store to find exactly what we wanted and when we were ready to purchase Tara made the process very easy and quick!
Tara was excellent working with us to get the products we wanted. She was very helpful with any questions or concerns we had. Finalizing our deal was seemless with a speedy checkout.
Ashley in Wise is a wonderful store. Sales staff, especially Selistino were so friendly and knowledgeable. Great place for all types of furniture.
Tara was terrific! She's very personable and really knows the business! I'll definitely be back!
She was great. Detailed, thorough, very helpful and friendly.
Very clean. Nice staff.
Visited Ashley's today and Selistino Neeley assisted us.very delightful shopping experience very helpful, informative and polite!!!
Selistino was our customer service rep and I enjoyed his thorough information about the furniture we were interested in today. We did not make a purchase but he was super helpful!
Tara was Excellent!! And I appreciated her patience with my family! Thank you Tara..., Eddie.
Wonderful experience today with Tara, Ashley Associate! She was so happy to help us with our picking out the right mattresses and made sure we had the right one for our specific sleep needs. We are excited to get the delivery and start to finally get the rest we need! Thank you Tara for being so gracious and making our visit today a pleasant experience.
I went in to get an idea what kind of couch will work in my space and Selistino was very friendly and helpful! I definitely have a much better idea of what I want and will be returning soon!
Selistino Neeley was very helpful. Informative, but not pushy. We will definitely ask for him if we come back. He was great! 😊
Selistino was great. Very knowledgeable and personable.
me and my boyfriend had the greatest experience shopping at Ashley’s today with the help of selistino! i definitely recommend asking for him when you are buying furniture!!
Thank you to selistino for his amazing help with finding us a couch and also helping us pick a new mattress! This is one of the best experiences I have ever had buying furniture!
Went to get sheets and had no clue what I was doing. Tara helped me find exactly what I was looking for!!
We had a wonderful experience at the Ashley Store - Wise. Selistino was so helpful. He made great suggestions and answered all of our questions.
Salesperson: Selistino Neeley was very helpful.
Had a great time at the store. Everyone was very helpful and fun to deal with.
Beautiful furniture ! Salesman Ralph Monk went above and beyond to answer our questions and find a piece of furniture that would work in the limited area we had . Need furniture see Ralph !
Beautiful furniture! Enjoyed our first time in the store. Appreciated all the time and effort Mr. Monk took in trying to help us find the furniture we're looking for.
Tara Gibson was outstanding and helped us put together our package in good time and made sure we got the price matching we needed... she was informative and thoughtful in her dealings with us. I would definitely recommend this store and ask for Tara again!!
Tara, at Wise VA Ashley furniture was amazing, she was prompt, very respectful and was very professional. Tara answered any questions we ask without hesitant she also lead us to purchase exactly what we needed and was looking for, thank you for having an awesome employee like Tara...
Salespeople were extremely helpful. They both were knowledgeable about the products we were shopping for. And even convinced us to buy something we were not looking to buy.
I loved looking at all the beautiful furniture. Ralph greeted me when I walked in. He was very friendly and helpful. It's always great going into a place when the staff are helpful and nice.
Jason and everyone extremely knowledgeable and nice
She showed us several tables that Ashley had. I just didn't see anything that I really wanted. She said that I could look on there sight but I still am not sure of what I want.
Absolutely amazing service!!!!! Not pushy we were able to look at everything on our own and ask Selistino Neeley questions as needed and he had all the answers!!! Very very impressive service highly recommend stopping in the wise location.
Selistino Neeley was absolutely amazing to work with!!! He was never pushy and answered all of our questions… great customer service!!!
Ralph Monk was a super nice employee and we appreciate him helping us today!!!
Absolutely the best experience I’ve ever had with a furniture store!!! Ashley home store is wise Va! Selistino Neeley sales person was wonderful & very helpful. He let me take my time & never rushed me! Everyone was so helpful & very nice. I felt welcomed! I absolutely love my three piece couch set I got from them! Thank you so much for taking the time to help me!!!! I will be back to purchase more from this wonderful store & people. Especially Selistino!
Thank you selistino for helping us today and having a enjoyable experience
Tara was amazing! Her expertise showed through and helped me pick out the perfect living room suite! I’ll definitely be back to shop again!
Ralph was determined to find what we were looking for and took the extra time to give us pricing on several different pieces.
Selistino was very kind and provided great feedback!
Selistino was very helpful and very knowledgeable.
When we first walked in we were greeted right away by Ralph! He was so helpful in finding us a server cabinet small enough for our space. Even though we did not purchase anything, he was awesome at looking at the online stuff just to make sure the Ashley brand might have something for us. Leaving empty-handed, I am so happy that we had Ralph to help us. If you need something or want the best help, ask for Ralph!
Ralph took the time to explain perks of several different sets. Knowledge, responsive, and all around helpful.
Ralph was a great salesman. We will be returning.
Mr Neeley was very accommodating and researched every piece of furniture we showed interest in. Also all available options.
Selistino was wonderful! Very helpful and knowledgeable in the products!!
Tara was very knowledgeable and nice. She made sure we got exactly what we wanted at a fair price.
Tara was great to work with!!
Tara Gibson was great. She met us as we came in, my wife told her what we were looking for, and Tara took us right to that section. My wife found the dining table she was looking for. Tara helped us through the purchase process, even when my wife showed the online price, which was considerably lower than in the store (and I know cost her some commission). Tara has a great personality and was a joy to work with. Next time we make a purchase, we will deal with her.
Tara Gibson was a great help in getting us the dining set we wanted.
Justin was very helpful!!
Justin did a fantastic job at assisting us at Ashley furniture in Wise. We had an excellent experience. He was very personable and friendly. He worked with us in our situation and just overall really cared for us as individuals. Thanks Justin!
Very good service here with Ralph monk, will be coming back for our purchase here.
Very informative and nice to associate with
Justin was very helpful and accommodated all our needs and concerns! Overall very friendly to our whole family. Thanks for everything
Tara was great to work.
Tara was very kind, helpful, and knowledgeable. She is an asset to Ashley Furniture!
Tara was very helpful and a bright light in my dim day
Ralph Monk was nothing short of professional and personable!
Ralph is an excellent salesman. He has great customer service and will help you with any question you have.
Selisto needed was a great help in purchase
Tara Gibbons was very helpful. Will be doing more business with her.
The salesperson, Tara, was so helpful and knowledgeable. The visit was very pleasant and I will shop there again.
Selistino, our salesman was Awesome! He was knowledgeable and helpful without being pushy! Thanks!
Ralp Monk is a very fine man, very helpful, respectful and honest man. Ashley furniture store needs more like Ralp! first time meeting with him and enjoyed his company. He put us 1st to satisfy our wants and needs. So we’re putting Ralp first for any of our future purchases. Very honest salesman and thats something to take into consideration. you dont get a honest salesman like Ralp everyday!
We made our purchase at the Wise Virginia store location. Selestino was very helpful and polite. He made our purchase enjoyable
Everyone was so kind! Ralph M. went above and beyond and listened to my likes and dislikes to help me find something I would love. I would highly recommend this store to anyone who in in the market for new furniture!! Ralph was incredibly transparent with me and insured I had no questions.
Tara was very nice and outgoing. She helped me find what I was looking for and followed up about delivery. I definitely recommend her.
Great service
Thanks Justin! We were in & out so quick with exactly what we wanted.
Tara was very helpful and friendly. She showed me different options and sizes for a sectional! I appreciate Tara’s help! :)
Tara was great! She helped us in our search for a new mattress.
Justin did a great job. He was very patient, friendly and knowledgeable. We plan on purchasing our new mattress through him!
Justin was super helpful and answered all our questions without hesitation. His knowledge about store products was impressive. Highly recommend.
Tara Gibson was very welcoming and exhibited wonderful customer service . Very pleased with her and the kindness she showed!!
Jason was really great and very nice.we found everything we was looking for we was very satisfied and the end of the day with what we purchased we definitely recommend Ashley furniture and ask for Jason you won't be disappointed.
Tara was great with helping us look for the best furniture to fit our needs at the best price to fit our budget! Thanks, Tara
My wife and stopped by to look at a living room suite at Ashley’s in Wise Va. We were greeted by Tara and she showed us different suites and went over the pricing and how to he delivery service would be. We had a great experience shopping in this store.
Selistino Neely was very helpful
Very friendly and helpful staff, gave us all the information we needed to make a decision on our purchase.
Tara Gibson was great!
Great customer service! Catered to my needs.
Really good service, easy to work with, excellent customer support
Loved shopping here! They have a large selection of beautiful furniture plus, their staff and management are very helpful and knowledgeable. I had the chance to check out some of their mattresses while I was there and Selistino helped me find the perfect bed that fit me best. Will definitely be back to this location for all of my furniture needs.
Selistino helped us with our decision!
Selistino did a great job assisting us!
The best experiences is when your person greets you with a smile and is attentive to your needs.. making every effort to find what you love.. that was my experience when I walked in to Ashley’s furniture in Wise, Va on Sunday at 5:15pm.. thank you Ralph
Ralph is the man. Dude is a natural born salesman. He said two words to me when I walked in and I almost bought the whole store. Will definitely be back to see Ralph
tara is very knowledgeable and very easy to talk to. she helped us find just what we needed.
Tara was wonderful and helpful.
Very nice person. Good discussion on a new bed and the features we might need/want. Gave us details on each and had us try different ones. If you are shopping for you home ask for him!!
Tara was great! She answered all our questions and helped us find the best match for us!
Salesman very cordial and personable. Will shop more.
Very helpful and super nice
Our service was wonderful. Selistino Neeley was right there to answer any and all questions we had. Explaining promotions and information on the different options we inquired about.
He was very nice and explained everything well to me.
Tara was most helpful in my deciding what I wanted and very respectful of my desire to check out what they offered. She wasn't standing over me at every second, but when needed she was right there to answer any questions I may have had. Thank you
Ralph did a great job showing us around and explaining the differences in the furniture we were looking at. Very clean and friendly store.
It was a good experience. Buying a couch and bed. It was nice to go in and be greeted by Selistino. He was knowledgeable of things. He told us the information and then gave us space to look around and make decisions. Would certainly go back.
Great experience!
Very friendly and helpful staff. The store has a great variety of furniture to look at.
Ralph was a great help today at the Wise VA location..
Great experience! Clean and well maintained! Ralph made our time there enjoyable and had an endless amount of information for us!
Tara was wonderful! So helpful!
My husband and I didn’t appreciate being followed around the store by a salesperson or her trying to interject herself into our conversations/space to try and make a sale.
I just went into the Ashley’s Home store at Wise to look at mattresses Tara was so friendly and full of helpful information. She gave me lots of information and lots to consider. Thank you Tara
Kevin is good dude! Hooked us up with what we needed! Appreciate it! Will be back
Selistino at Ashley’s in wise was hands down amazing. Not only was customer service top notch but he went as far as helping us solve our biggest problem! (Our back pain) we are now 100% sold on a purple mattress. If you haven’t been to Ashley’s to get a scan of your body to see what mattress is best for you then you’re missing out! Thanks again Selistino !
Ralph was very helpful with my search for a new sofa. He was knowledgeable about the quality & structure of all the furniture Ashley had to offer. I will return to this store for my purchase & ask for this pleasant salesman.
Selistino at the Ashley Store in Wise,Va. was exceptionally friendly, respectful, very knowledgeable about the bedding department, and was not pushy in the least! I would definitely consider doing business with this salesman!😊
Ralph was fantastic to work with!
Ralph was very nice no pressure sales. Very informative
Ralph was very nice. No pressure on us,very informative.
Ralph was friendly, welcoming, and provided great customer service.
Ralph in Norton was awesome and definitely one of the best, knowledgeable, approachable and non-pushy salespeople I’ve ever met.
Ralph greeted us upon entering the store, he was excellent and answered all our questions as well as showed us options that best fit our needs.
Ralph Monk was super helpful and very friendly.
Tara was very friendly & helpful. We didn’t feel rushed. She helped us with questions but want pushy. Very pleasant experience.
My boyfriend and I stopped in looking for a new sectional and we could not have had a better first impression. Selistino greeted us and let us know about the sale the store was having. He was professional and incredibly kind. Will definitely be returning soon!!
Selistino was amazing. Really helpful and great customer service. Would recommend him to anyone.
Ralph is one of the nicest salesman that I ever talked to and willing to help you with anything and very knowledgeable....
Tara Gibson was super helpful and willing to follow up with the options I requested.
Selistino Newley was extremely helpful today as I was looking around for different styles. Thanks again for all your help!!
Ralph was very helpful
Selistino Neely did an amazing job of explaining everything and answering our questions thank you definitely recommend if you're not sure what your looking for!
Very courteous and helpful.
Staff very friendly and helpful.
Ralph was extremely helpful while picking out a new bed!
Ralph was very helpful
Selestino was very helpful
Great customer service! Selistino was professional, knowledgeable of products, while being personable! Made me feel welcome immediately, great experience.
Brittany helped me and she was great!!!
Selistino Neeley gave my fiancé and I 5 star service! We’ll have our first home furnished in no time with his assistance.
Awesome Service. Was very helpful and polite. Was very patient and professional answering any and all questions we had!! Selistino Neely was a wonderful help! He definitely made us want to do our business with Ashley for sure!
Selistino was very helpful and knowledgeable about the financing options as well as the furniture itself.
Selestino was very polite and knowledgeable. He wanted to make sure we were getting the best deal and was not pushy.
Selistino was great. Very helpful and very knowledgeable.
Selistino Neeley greeted me at the door and continued to help me throughout the store. He showed me furniture that I was interested in and did an excellent job working with me! He smelled really good, too so that’s a big plus!!
Selistino was super helpful, nice, and top notch for the purchase of my new living room furniture! Also helped me pick out a purple mattress for a future purchase! Thanks for being awesome and kind with me!
Great service! Our salesman Selistino is very knowledgeable and friendly! Clean store with lots of inventory.
Selistino Neeley was very helpful! He gave us great information about the options we have.
Our salesman, Selistino, was great! He was friendly and knowledgeable. We will definitely be return customers.
Selestino was very helpful in answering the questions we had regarding furniture we were interested in. We will ask for him to assist us when we return.
Ralph provided great customer service to us today! Very helpful and friendly.
Everyone in store polite and welcoming. We were assisted by Keyleigh she was very helpful, patient and kind. We appreciate her professionalism and made you feel like she was interested in our needs. Jason, manager was also very accommodating and courteous and helpful as well. Recommend the store!
We had wonderful service. Whitney was very helpful! We look forward to doing business with them in the near future!
My husband and I had a great experience with Ashley Furniture. Our sales representative was Whitney and she was very knowledgeable about what her store had available. She made sure we found the best deal for what we were looking for. We purchased a couch, chair, and ottoman. We are very pleased with our purchase.
Whitney Bailey was very helpful, when I do buy something I will always ask for her
Selistino at Ashley did such a great job. He was friendly, knowledgeable, and helpful.
The Norton Ashley store has a large selection of beautiful furniture. Kayleigh was wonderful helping us and answering our questions!
Selistino was super helpful and very knowledgeable during the moving sale in Kingsport!
Very helpful, and answered any question we had and was very thorough with their answers.
Mr Selestino was extremely helpful and answered all my questions.
On my visit Keyleigh was very helpful, informative and professional. A+ service I will definitely be back!!
Selistino was amazing and very helpful!!
Very nice and helpful!!
Whitney was extremely helpful!!!!
Whitney Ashley was so very helpful . I asked her about a specific item and she led me right to what I was looking for
Selistino Neeley was awesome!! You need more salesman like him!
Whitney Bailey is great! Knowledgeable, helpful, more. Thanks again Whitney!
Selistino was very helpful and informative. Friendly and knowledgeable. Excellent customer service.
The store and all the staff are wonderful! Selistino provided excellent, friendly service!
Everyone was super nice! As soon as my fiancé and I walked through the door we were approached like royalty! Very professional
Selistino was great to work with!
Whitney Bailey done a great job is assisting me with what I am wanting to sign for
Selistion Neeley was awesome. He was so helpful and help me find exactly what i was looking for. I highly recommend you ask for him when going to the wise store
I had the pleasure of speaking with Selistino today, he was kind and very professional. I look forward to working with him more in the future.
Selistino was very nice and provided great service
Ralph monk is a great sales associate very friendly courteous and out.going very helpful
Keyleigh helped me at the Wise store and she did great! She went above and beyond! I highly recommend her and this store.
Very nice and knowledgeable the lady that help me was Whitney thank you for your help
Enjoyed visiting the Ashley store!! Kyleigh was the associate who helped us and she was extremely knowledgeable and helpful. I would recommend Ashley furniture store but would definitely recommend Kyleigh. She’s awesome!!
Selistino, our salesman, was great. He made sure we knew everything we needed to in order to make the perfect decision regarding our comfort.
Whitney was a great help!
Selistino was awesome. Thank you so much for your fantastic customer service.
We visited today to look at Purple mattresses. Selistino met us at the door, and took us right back to show us their inventory. He was very professional, patient, and knowledgeable on what he showed us. We knew what we came in for, but the experience is always the unknown. Thank you again for making it pleasurable and effortless, Selistino! We hope to do business with you again!
My husband and I stopped in on 6/17/23 and honestly we could not have had a better first impression. Ralph was the one to greet us first and told us about the sale the store was having. He was very professional and incredibly kind. He also was very knowledgeable about the store and what perks they have to offer. My husband and I look forward to coming back soon!
I came in not looking for a specific item. Whitney Bailey (one of the workers) really sent me in the right direction and was very professional and polite. I ended up finding exactly what I needed because of her. Great customer service from Whitney !
Whitney found exactly what I needed, she was personable and knew exactly what I was looking for.
Whitney was very helpful and went out of her way to help us find exactly what we was looking for !
Selistino was great! We came in to look for a mattress and he had us lay on the bed machine to see which was the best fit. He walked around and showed us the different types of mattresses, how they function, and which ones would be the best fit for us! He was great to work with!
Great selection. Great service. Selistino was very courteous and professional. Will definitely be back.
I had great service at Ashley in Wise Va. I recommend everyone to shop there. They have a great selection, prices, and customer care. They also help needy children.
Friendly, Great Service.
Great guy very helpful and super good at being a great salesman and advertiser Ralph is a 11 outta 10
I really enjoyed working with keyleigh. She was awesome!
tara was amazing help!! she helped us find our dream mattress and was awesome to talk to
Selestino did a great job! Very kind
Awesome! We will def be getting back with him when we return!
Selistino was super helpful!
Thank you Selistino Neeley for the wonderful customer service today on the Purple Mattress!
I give Selistino 5 stars for service and courtesy.
Went to Ashley furniture looking for a better mattress, when entering the store I was greeted by Whitney. Whitney is very nice and very helpful in helping us find what we need and at a great price. However, due to us not having much time we had to leave, but, will definitely be returning Sunday for her to help us with the mattress we chose.
I had the pleasure of chatting with Ralph just now who was able to tell me about the many great offers and promotions going on. I really appreciated his caring and kind demeanor and his willingness to help customers. I would definitely recommend talking with Ralph when going to the store.
Selistino was amazing! He smelt great and sold me on all of the furniture. Absolutely amazing at his job!!
Selistino sold us our couch and was amazing!
Selistino was very nice and very helpful. 10/10
Just wanted to say thank you to Selistino. I'll be back to this store for a bed next time.
Mr Neeley was so knowledgeable and kind in helping us to find our best fit in a sofa. He is certainly an asset to Ashley. It was a pleasant experience and we plan to come back.
Selistino Neeley was the best salesman I’ve ever done business with! Much appreciated!
Selistino Neeley was great Thanks for your help.
Great shopping experience was greeted as soon as we walked inside. Ralph was very knowledgeable and helpful to our questions. We Enjoyed talking with Ralph. Will definitely be back. Thanks.
Mr.Neeley was very kind and helpful
Jason Murabito was great to work with!
Me NEELEY was absolutely amazing and we will be coming back in the future
Mr. Neeley was a great help and has alot of useful knowledge I will definitely be back
Huge thanks to Selistino! He took great care of us! He shows that he knows his stuff and that he cares about his customers!
Selistino Neeley was beyond awesome! Very honest and easy to communicate with! My fiancé and I enjoyed doing business with him! Highly recommend letting him take care of you!
Very good experience, staff was super nice, and salesman Ralph Monk was wonderful to deal with. Love Ashley furniture and will do more business with Wise location.
Excellent customer service
We had a great experience with Whitney at Ashley furniture. She was very helpful and knowledgeable. She made the experience very enjoyable. 100% best furniture purchase to date.
Selistino was a great help and we were able to get our entire living room furniture set with massive savings! Definitely ask for him if you ever need the best help you can get.
Selistino was incredibly helpful and nice. Very good experience.
Yes, I went into Ashley’s just to look around and Whitney Met me at the door and introduced, herself, and was very pleasant and she helped and answered all the questions I had about all the furniture and sectionals that I was looking at I would most definitely go back to her when I get ready to purchase my new living room set.
Ralph Monk was the absolute best consultant I ever have had! He helped me so much! I will always go to him for my furniture needs!
Great shopping experience! Very helpful and so nice ! Thank you Selistino Neeley
Miss Whitney is a complete professional in all aspects of her job and went way above and beyond the call of duty in ensuring that my furniture was delivered in the tight time frame that I established. Thank you again for all of your help!! Frank Schmidt
Selistino Was awesome! He was such a good help and gave me all of the information that I would need to make a great choice for my needs. Defiantly ask for him when you visit the Wise,VA store!
Whitney was such a great help yesterday at my visit to Ashley furniture store
whitney was hands down an amazing sales person and one of the best in my experiences she was so helpful
Selistino was my sales person at Grand in Wise VA. He was very cordial, professional, and knowledgeable about the product I was looking to purchase which was mattresses. He explained each mattress I looked at explicitly!!! I would recommend your store. I highly recommend Selistino as an excellent representative of your store. Thank you. Linda Davidson
Selistino was great! Very helpful in helping us look at mattresses
Selistino was a great salesman
Whitney was amazing and friendly right from the start and very helpful! She is excellent at customer service! 10/10 will definitely be back! Also Ralph the trainee was also very nice and friendly and made you feel comfortable!! Great selection and even better salespeople!
We were greated in a quick, friendly manner and asked if we needed any help. Kevin Owens was most helpful, friendly and willing to answer any questions. He was knowledgeable about the furniture in the store and on the website. He was able to answer all our questions and offer other suggestions to help in our need of a quick fix. Although we didn't find anything the night we were at the Norton Va store, Kevin kindness and friendly smile will be our reason for going back to the store.
Chris was wonderful to work with. Highly recommend.
Went in to get a mattress and the staff were very helpful finding one that will help me sleep like a baby. I would go there again for my mattress shopping in the future.
Whitney was great to work with
Summer did a great job!
Very helpful. Knew their products very well snd listened to what we were looking for.
Selistino gave us great customer service today! We had the best experience.
Selistino did a wonderful job helping pick out my beautiful bedroom outfit
Great experience!! Selistino Neely was extremely helpful and went above and beyond
Very nice
Selistino was super helpful when my mom was looking for a new couch
Selistino was great so helpful!! Awesome experience!!
Whitney was amazing! She helped me find exactly what I wanted and was so friendly and sweet! I highly recommend anyone that goes to Ashley’s to ask for her! She’s the best!
My visit to Ashley furniture was very pleasant. Kaylee was a great help to navigate me when I needed it throughout the store. I plan to visit again soon.
Great people, got a purple mattress and im in love with it 10 stars!
I really enjoyed my visit browing for new living room furnature. Chris helped me out alot, and was so easy to get along with. I'll ask for him next time we stop in!
Great customer service! Looked up my item to see if it was in stock at warehouse, sadly it was not.
Awesome customer service! Made my family feel very welcomed and answered all our 100 questions. Whitney Bailey our sales professional was the best!!
Recently, I was needing a new couch and decided to stop by the Ashley store. The selection was quite nice and varied. While there, I had assistance from an employee named Chris, who went above and beyond on this experience. He was both very knowledgeable and friendly. If you’re in the market for new furniture, I highly recommend the store and him.
Chris Darnell went above and beyond to help me find exactly what I needed for my home. I appreciate his professionalism and kindness!
Great customer service! Selistino was awesome! So helpful at showing me and my husband around.
Friendly, customer service oriented. Found the best possible deal. Whitney Bailey represented the Ashley Wise a team with a A+++
Everyone was nice and friendly. Very satisfied with the product
Chris was fantastic! He’s so knowledgeable about all the products within the store!
Real helpful and informative
My experience was okay. The salesman that helped was great. He offered me water to drink and answered questions that I had. I was blown away by the high prices and also being charged $400 for delivery 30 minutes away.
Jason was awesome in assisting us find the right mattress and bed for my Husband and I. He and the staff at Ashley went above and beyond to answer all of our questions and entertain our 3 boys while we were going through the paperwork. Would absolutely recommend Jason! Thanks for all of your help, The Freemans
Chris was so nice and done a excellent job helping me!
I came in here browsing the other day and I have to say that I wasn't doing more than just window shopping, but after my encounter with John I'm Definitely coming back for that mattress. He was so kind and helpful if you end up in the store asked for John first.
Came in to look while on holiday. Fab service from John, couldn’t fault him. 5* service
John is an ace salesman!
Friendly and very willing to help.
Super friendly and helpful staff!! Selistino greeted me at the door and made the purchase of my couch a breeze. Will definitely go back and ask for Selestino when I’m on the market for a new tempurpedic mattress, as they have high quality technology to determine which mattress type is best for each person! Go see him!
Keleigh was very helpful and patient
Christina done an awesome job in helping us find the best mattress meant for us. She was very informative and showed us all available options. Very friendly with my son as well, it's hard to find a place that is accepting of children anymore, especially the little ones. Highly recommend!
Chris Darnell was wonderful! Thanks for all of your help today!
Gorgeous furniture! Thank you for helping me! Chris was amazing!
Chris was awesome to work with. Super friendly and very knowledgeable. I’ll definitely be coming back!
Ashley at Wise is very well stocked, and has beautiful furniture. The staff is very professional, and friendly. William Darnell was great. He was friendly, professional, but not pushy. He and the other staff members were all great. I will definitely be back for future purchases.
Nice & friendly.
Employee was very helpful in helping us showing the latest. And All the sales
Super nice people and I nice store. Chris, helped me and he tried to save me as much money as he possibly could. I will be buying from them again in the future.
We went there looking for a new mattress and worked with Chris. He helped us evaluate our options and worked with our budget. He did everything he could to get us a quality product for a good price. We are very pleased with our experience and will shop there again.
Stopped in to browse for a new living room suit. They have a wide variety to choose from. Christina helped us from when we first walked in. She is super friendly and helped us find the most comfy and perfect sectional. She made everything so super easy. They will have our business from now on!
Jon G was very professional and knowledgeable. Even though we didn't get anything, when we do pull the trigger, we hope he's there to sell it to us!
Christina Dutton made getting our new couch quick and painless with her knowledge of the sale process, delivery, and insurance policies.
So helpful and great to us. We will be getting our furniture from Ashley in wise but was not ready to order today
Great service from John
My shopping nightmare quickly flipped into the most easiest and blissful experience once Whitney came to help me. She is so knowledgeable, and has a genuine welcoming attitude. This company should give her a raise for all her hard work! I would give her 100 stars if it was possible, but we will settle for 5 for now!
Lovely place with lovely staff! Christina set me up with exactly what I needed, for a fair price. If one needs any furniture, this is the place to go!
Very friendly, exceptional customer service with Ms. Christina Dutton. She was super helpful and gave great advice.
Phenomenal customer service. Selistino went above and beyond with helping us!! Would highly recommend!!
John doesaverygoodjobitreatedmeveryGood
Wise county Virginia location was great! Had the pleasure working with Selistino he greeted us soon as we come thur the door, very polite, and knowledgeable in the furniture Ashely company has to offer.
It was great. My man was very helpful and informative of the mattress’s
Mr Neely was a a wonderful salesman.
Whitney was a great help at the Wise location.
John was awesome
I had the pleasure of working with Christina Dutton. She explained all of my options, and kept me up to date every step of the way. Great customer experience 👍🏻
Mr Selistion was very helpful!
John was very helpful and patient with us in picking out a sectional and recliner. John explained all finance options and helped us with what was best for us. We would recommend everyone to ask for john when shopping ashley in wise va
Selistino at Ashley in Wise was wonderful to work with. Very knowledgeable and was a great help in selecting exactly what we wanted.
Experience was great. Sales lady needs more training on products. Was VERY specific on questions asked and she answered incorrectly. After sales lady told me everything was in stock, come to find out from delivery company it wasn't. Waiting almost 1 month for delivery, then I had to make another 1 hour trip to Wise to purchase item missing (did get a discount), 1 hour drive home, then had to finish the setup myself....after paying $99 for delivery AND setup. Not delivery guys fault, that company was GREAT! Friendly, courteous, answered all my questions. They was the ones to tell me I was missing the foundation. No one at Ashley's noticed I was purchasing a purple mattress but NOT the foundation. Sales lady told me the foundation was included with the mattress purchase....guess not. But overall experience was alright. Manager was nice and helpful.
Selistino was lots of help
Silistino done a great job
Christina was awesome and helped me pick out my dream bedroom furniture! Thank you!
Christina was so kind and helpful!! Very well put together and such a hard worker! 10/10
Christina was a lot of help and super friendly!
Awesome experience, created by an awesome employee! If you're looking to buy go see Selistino. Very knowledgeable and helpful
Christina was very friendly and helped me find the perfect couch for my living room!
Very helpful and very knowledgeable of furniture
Very happy with the assistance and service at the Ashley Store in Wise. Selistino was great in helping me find a new living room set.
Had an amazing sales rep , very informative. John was great totally recommend seeing him for all ur questions and comcerns
Keyleigh was so helpful and patient with us. The store has lots beautiful furniture to choose from.
Selistino at my sales rep was great! Not too pushy, gives you your space to browse while also available for questions as needed. Excellent customer service!
Keyleigh Mullins was very professional and answered all of my questions. She is very knowledgeable and was very helpful.
Great customer service and Keyleigh is a knowledgeable sales associate.
Kayleigh was very polite and her willingness to assist us was a pleasant experience...Her knowledge to answer ALL our questions was great.... and of course I had a lot of questions. Our overall experience with her was a 10 out of 10.
We had a great experience shopping at Ashley Furniture in Wise. Staff very friendly and helpful. Go see Keyleigh for all your furniture needs.
John was great! Very personable and made my experience a wonderful time!
John was an amazing and knowledgeable person! He helped my family make multiple purchases
Great experience
Christina Dutton was the sales person who helped me. She was great! I would like to have had an option for a longer finance period is the only thing I would change
Selistino was so helpful!
The staff was super professional and helpful! Whitney Bailey assisted my family so well and was very kind!
This gentleman was so helpful..very courteous and professional ..i recommend this store and this representative to anyone..very satisfied with his service...by the way..the gentlemen's name was john gonzalez
He did a wonderful job showing and telling us about each chair!
Keyleigh was my sale contact. She was nice as she could be, very knowledgeable about the products and was very eager to help me.
Mr Selistino was extremely helpful and knowledgeable about our concerns as for what we were looking for in decor
Selistino was so incredibly helpful when we’re looking for a new mattress. I would recommend Ashley home furnishings and Selistino if you want to find the perfect fit for you!
Love this lady had so much fun
Great customer service. Whitney was so nice and helpful
Christina was friendly, and helped us with any questions we had.
I had a wonderful experience with Kayleigh and the entire staff at Ashley Furniture in Wise. They were patient and answered all my questions. I ordered a recline and it has yet to arrive but the stated delivery date they gave me and the actual arrival date are within the time frame they gave me.
John did a great job helping me find exactly what I was looking for. Thanks again
Great Service and Very nice variety of furniture.
John is always so helpful and a pleasure.
I really enjoy this store the staff is awesome especially the salesman John he went well beyond to make sure i was happy and educated about my purchase I will definitely shop here again thx John!
John is upbeat and positive. He has ambition and determination.
Excellent customer service!! Couldn't have asked for a better experience!
Jason was amazing!!!
George Cooksey bought furniture at this store today; the help from Christina Dutton was absolutely amazing! She was very helpful in finding just what he was looking for! 10 stars!
Great experience when purchasing a sofa bed! Friendly and knowledgeable sales associate. 👍👍
Jonathan assisted us as soon as we entered the store. He was patient and friendly and listened to what we needed. Highly recommend this location!
Cristina was great keeping me informed of delivery an was in an out no hassel financing
Store was warm and welcoming with a lot of nice sets.
Was a wonderful experience very nice staff. Skylar done an excellent job at making sure we got exactly what we wanted!
I started my morning with a nightmare experience concerning furniture ( I'm keeping that short and sweet). I was in desperate need of a sectional with recliners. I walked into Ashley and was greeted by Skylar who went above and beyond to help me!! Ashley in Wise has earned a life long customer from me!! Thanks to the entire staff who pitched in to make my bad day end on perfect note!!
Skylar was great. Was in and out in 30 minutes and he helped me save $600. Highly recommend.
So glad I decided to shop here, I found the perfect couch and it was such a smooth experience. Skylar was wonderful! He was so friendly, very knowledgeable, and willing to go above and beyond, even when I was so indecisive. Highly recommend!
Thank you Skylar at Ashley's at Wise.
Skyler was very professional and answered all my questions. He made every effort to make my purchase easy.
My elderly father was looking for the perfect recliner and in this pursuit, we crossed paths with the perfect sales representative, Keyleigh. She patiently led us to different recliners for him to try. This took time, as he is advanced in age and moves very slowly. She showed him how to operate each one and graciously answered every question. She provided excellent customer service for us, and my father is thrilled with his new purchase! The atmosphere in this store is most cordial and professional, and my family will definitely shop this store again!
I was very pleased with the customer service I received. Skylar was very knowledgeable, professional, and a proactive listener.
John was very helpful and knowledgeable. I will be referring everyone I know to him and your store.
Christina from the Wise Va branch was awesome with helping me find the perfect furniture.
Jason did a fantastic job, he did not try to sell me a mattress but instead informed me of the differences in selection and which ones could suit me and my needs! 10/10 phenomenal
When I visited Ashley's Furniture in Wise Va, Kayleigh was the salesperson that helped me out. She was outstanding, she answered all my questions and helped me find what I was looking for!
Christina was very helpful and we got what we wanted.
We moved across country and settled down and bought furniture for the new house at Ashley's. It was supposed to be delivered with be delivered within a month but it took 3 full months to get our furniture so we went without for 3 months. Once we received it, it was damaged scratched scratched and wobbly. The cushions on our couch were scratched up and the furniture had scratches on the legs. I reached out to management to try to get assistance and sent photos and have called multiple times since then with no response. I would never recommend this company.
Selistino was the bestest most handsomest most professional salesman ever. He made me laugh so hard I cried. Actually I'm still crying because I already miss him. I wish i could go see him everyday. His voice is so smooth. People if you want an adventure go see Selistino. He will make you feel like a real gem.
John was great
My salesman, Jason was super nice and helped me find what I needed with my budget. At time of checking out Patrick was also extremely nice to me and my mom. Thank you both for the awesome service
Excellent and professional experience from Tara at Ashley in Wise VA. Thanks Tara for making this purchase such a great experience.
Keyleigh and Tim and staff were awesome at working with me to get exactly what I wanted. I’m totally thrilled with my purchase and will definitely go back to get my furniture and decor needs.
Excellent service by your Sales Manager Jason. Extreme knowledge.
Jason was very patient and provided me with a great buying experience!
Had a nice experience at Ashley today. Whitney was really helpful and informative about the mattresses. I highly recommend Whitney as your sales Rep if you come here. Nice selection of mattresses also
Jason was great! So helpful and quick in helping us get everything we needed to furnish our apartment!! Would definitely recommend!!
Keyleigh was great to work with - she explained the difference between all the mattress options and helped us choose the perfect one. The whole process was simple from selection to financing to delivery.
Ashley furniture in wise Va has been amazing having in our area, I’ve got several things from them since they have opened. Just purchased our living room suite from Jason. He was great to work with, and had an answer to everything we had ask. Thanks Jason!
Jason was great and helped every step of the way towards getting the bedroom suite I wanted.
Jason was great to work with !
Jason was very nice, knowledgeable, helpful and patient. Very pleasant shopping experience!
Excellent customer service Representative John Gonzalez, Thank you so much
John Gonzalez is the best. Recommend him to anyone! Guy has a awesome vibe and is easy to talk to.
I just can't get over the service here. It was great! If anyone is looking for anything John is the go to man!
My and my girlfriend came in looking for something for our new home we purchased and let me tell you that I’ve never seen someone care about their customers like john from there did. He knew exactly what we were looking for. Thank you, John
Had a great experience thanks to John Gonzalez! He was so very helpful and will continue to return to this business!
John helped me with my purchase at Ashley’s and he was amazing. He knew exactly what I needed before I even did. He was kind and listened to all our needs and made sure we had the upmost service! Thank you Ashley’s and thank you, John.
John was great! Will be back and recommended him to our friends!
Great service, reasonable prices and Jason treated us very well
Service was great and clear!!!! Any questions asked were answered fast and any problems fixed!! Highly recommend
John was great to work with!
Great experience here! Friendly staff, good selection & prices.
My family and I have furnished several of our rooms through the years and love them! The customer service agents are all caring and patient and make sure that we are taken care of.
Pleasant experience!
Brittany was wonderful. She was pleasant and made shopping fun. She had showed me table’s before, today I went in to purchase. I have yet to have a bad experience!!! She is great!!!!!
Very easy to work with. Daniel helped me make a good decision on my mattress purchase. Financing was quick and easy. Look forward to many good nights of sleep on my new mattress!
Jason was great! He spent a lot of time making sure I got the mattress that was right for me. Also offered me storage under the bed I was getting and I didn’t even know that was an option.
Great customer service and beautiful furniture!
nice furniture
Awesome store and great service!
New and beautiful
Daniel took the time to explain the details I asked for with a motion base. Great job!!
Daniel was very professional and informative about the products that they sell.
Me and my wife purchased a living room suit and bedroom suit in November with intent of delivery in January but every time we call they push the delivery date it’s up to mid April now. Not happy and considering canceling or purchase
Excellent service and quality furniture at great prices.
Very expensive
Nice store. I have been in to look around and was greeted promptly. Very nice selection!
Very good experience! I had searched all around for what I was looking for. I didn’t really want to go to Grand due to previous experiences with very high prices and pushy sales person disrespecting my budget. However, this experience was very different from my previous visits. Mr. Sturgill was very knowledgeable and not pushy at all. He helped me find a great deal after looking at multiple places.
Service was good . People are very nice but there is one complaint. We found a recliner that we wanted and was ready to buy even came up while they were having a special event to get it but they would not sell off the floor . Called other Ashley's store and same thing you can order it wait 40 days or longer but can't buy the one off the floor . That just doesn't make since .
Came in to the Ashley Furniture Store today in Wise, Virginia just to browse the sectional sofas. Selistino assisted me and was very helpful with the ideas of my interests. I have decided to purchase a sofa sleeper at this time and return for a tambo pewter sectional that I've bn wanting for awhile. Selistino took the time to help me with my decisions and was very patient.
They are very nice but makesure they have what you are looking for in stocks. It's not just this store it's all furniture stores .
Great stores, friendly, helpful associates, beautiful, affordable furniture, thanks Angela for all your help.
Angela was very helpful and had a great personality, especially when the floor became lava!
Terrible service!!! We bought a couch in August was told October is when they were expected to have it. They were annoyed at the fact we didn't get the extended warranty service when we were finalizing the sale. Once purchased we waited until October then I gets pushed to November, once November got here then gets pushed to January. January hits then now we are looking at February. Total 6 months wait time and I call to finally see if I can get my money back, I call to get told that I have to pay a restocking fee of 25% on something I've never recieved. Go into to store to look at maybe finding a more available couch but conviently the system was down.
Yes it was a exceptional place to go and they were most kind to me and I will go back
Really enjoyed looking around at the selection with a knowledgeable sales person, Daniel is the man!
Friendly and knowledgeable staff. Very satisfied. Will continue to shop there, Jason was very helpful!
My mother in law ordered a bedroom suit and has been waiting 5 months. They told her it would be 3 to 4 days when she ordered it. They keep giving her the run around,that is bad business.
Rather pointless store, had to have them price match their own advertised price, it’s been 5 weeks and have had no contact about the product that was purchased even though a contract had to be signed. I understand they don’t have control over supply issues, but an occasional update wouldn’t be too much to ask. Best bet would be just to order the product online, the only value of the store is to see the item in person. In the future I’ll make my purchase online. C+ could be better, could be worse.
Daniel was extremely helpful and went out of his way to get everything just the way we wanted.
Greate experience with Daniel Hollyfield. Top of the line.
Thanks Daniel for being a great salesman, we really appreciate you! If you haven’t given Daniel a chance and need some furniture or mattresses, go by and see him at the Wise, VA location.
I had a wonderful experience with your sales professional Daniel Holyfield. He was very professional and considerate.
Had a wonderful experience with Daniel showing me the various options that were available to me. Would definitely recommend this service to anyone!
Daniel is professional and friendly! I highly recommend working with him for all of your furniture needs.
Daniel done an Excellent job at answering any questions we had. Very friendly and would definitely recommend asking for him!
Very pleasent place to be. Very helpful associations..
I wish I didn't even have to leave any stars on this review because they don't deserve it. My previous review on their fb page had all stars, so that's how far the experience has fallen and I haven't even received all my furniture yet!!! Paid for my furniture the day I went into the store for the 1st time which was 8/21/21. Shirley was my sales person. Had a great day overall. Since then...haven't had many updates, if at all from Shirley...which we were told would be weekly regarding the status of our furniture. Now, I knew from the beginning we had a popular set and due to covid, getting it delivered to us would be delayed. Some of it maybe even around Thanksgiving, early Dec. worst case scenario. NOW, it's apparently going to be FEB 2022 before I can get the couch and love seat I ordered. Keep in mind, my chairs to the dining table are in at the warehouse...but because THEY made the mistake of bringing the WRONG color the 1st time, they won't make it right and bring the right ones to me...so i have to wait for them when the rest comes in...in FEB..or later... who knows! They can only refund me for what I already have...so what good does that do??? I'll have a mismatched partial living/kitchen set and still no furniture in my new home. I'm disgusted with how this experience has went and how things have been handled and run in this business. I WILL NEVER DO BUSINESS THERE AGAIN. I should've went to Grand's to start with....they've never let me down..... LESSON LEARNED. Beware buyers!!! You're in for it! Edit: 12/28/21: 2 weeks from the original post. Supervision at wise location made it right. Personally delivered and set up the rest of my dining set. I'm very pleased with this and respect them for making this right. He was very professional and nice. The dining set is just as beautiful as I remember it being the day I picked it out in store and I'm so happy to be one step closer to having all my furniture.
When we went to Ashley we were greeted by Jacob Mullins. This young man is very professional and knowledgeable . He answered all of our questions promptly. I would highly recommend this store
We stopped at the Ashley store in Jefferson City to look at dining sets . A very nice salesperson named Liz answered all our questions and sold us a beautiful dining set!
Our Salesperson Shirley Adams was very helpful and informative! We received excellent customer service and some great deals too!
I had a great experience. I bought a sectional and it took me forever to pick one out. Angela Sturgill my sales associate was very patient with me. I will go back there for my next furniture purchase.
We ordered a bed on opening day back in August. We were told it would be in at the end of September or October. The other day we get a call and they say it won't be here till February now. They would not give a discount. Our options were to deal with it or cancel the order after we have already waited over 3 months. I will not be back and will recommend all my friends and family to go to Grands instead. We had a delay one time with Grands, and they made it right for us.
I definitely recommend Jacob Mullins as your sales associate ! He was a great salesman and was very helpful !
My shopping experience at Ashley in Wise County VA was great. The associate who helped me with my purchase was Angela S. She was friendly, professional, and had a lot of knowledge about the merchandise. She answered my questions and helped me without being pushy, which I really appreciated. I was very happy with my visit and will be back.
Crystal Davis.
Had a great experience shopping for furniture and Angela was so helpful!! Will definitely be returning!
Very nice and helpful people.
Jason at Ashley Furniture in Wise was outstanding. He was very helpful in every aspect of my purchase.
Purchased a sectional couch and two nightstands, salesperson was friendly but not pushy.
My purchase was made easy by Jason the store manager, he was so helpful and made the furniture shopping experience easy and fun... wonderful store, beautiful selection... Jason will be my furniture go to guy. If you haven't checked out this beautiful store , you need to soon.
Saw a beautiful bedroom set online and went to my nearest Ashley store where I found the exact same bed. The sales representative Crystal was super awesome. She answered all my questions, was very helpful when placing my order, very personable and witty, and overall just a great person. I’m excited to get my new bed and I know I’ll be asking for Crystal again to be the agent of choice for all of my furniture needs. Quality furniture with a huge variety of options and an awesome staff. I definitely recommend Ashley furniture and Crystal Davis as the preferred agent!!
Shirley Adams was very knowledgeable! Thanks a ton for your help!
I love the new Ashley furniture store in Wise, VA. Shirley Adam's was very helpful in my search of new bedroom furniture! She is very knowledgeable about the furniture and went above and beyond to help me!
Great store and shopping experience, Angela was vey helpful and knowledgeable of her prices and products
Shirley made us feel very welcome and was very professional throughout our experience. If I could leave 100 stars I would! We will be only be dealing with her in the future for our future furniture purchases!
Shirley did an amazing job answering all of the questions I had.
Shirley is absolutely amazing, she is very knowledgeable with the products she sales.
Shirley was very helpful and treated us very well.
Angela Sturgill is great! We had a great time shopping and chatting, she made the whole buying process seamless :)
Went to Ashley Homestore in Wise for the first time today. All the staff members that we encountered were friendly and professional! My husband and I worked with Shirley to help us find a new mattress. Shirley was absolutely great and we enjoyed having her help! She was very knowledgeable on what to look for and was thorough with answering any questions we had. We're pretty sure we found our perfect mattress and can't wait for it to arrive!
Brody is a amazing person to work with 5 stars⭐️⭐️⭐️⭐️⭐️
Excellent customer service. Very knowledgeable sales rep (Kerigan). Excellent product and product demonstration. We will be giving them more of our business.
Jason was quick to help and walk me through the details of my purchase.
Just purchased the most gorgeous table and chairs from the Wise, VA Ashley Home Store. Crystal Davis was so helpful ❤️ She greeted us when we first walked in and made us feel right at home. ⭐️⭐️⭐️⭐️⭐️ grateful to have this nice store in our area now!
Great very helpful and patient
Kerigan was an excellent person to work with! Excellent experience!
Go see Kerigan, she is the best!
Kerigan was excellent to work with!!! Found the perfect pieces for our house.
Kerigan was so great to work with! Give her a raise!
Kerrigan was really nice & great to work with!
KERIGAN WAS AMAZING TO WORK WITH! A GREAT EXPERIENCE!
Kerigan was very good to work with!
Ashley is a new store to our area and my husband and I have been looking to get a new living room set for some time now. When we heard Ashley was coming to our area, we decided to wait until they opened to see what they had to offer and we are glad we did! Found exactly what we were looking for and staff were great to work with!
Wonderful service, furniture and prices!! Very friendly staff! Would highly recommend them!
It was good the first girl that helped us didn't give us all the details but that is ok because Shirley helped us a lot.
I had the best sales experience ever. I went in and Crystal greeted me with a smile. She made sure to answer every question I had. If you want a saleswoman that goes above and beyond, make sure you ask for Crystal when you go in. You will thank me later.
Jacob Mullins helped my mother in her purchase today. He was very professional and extremely knowledgeable.
Jacob Mullins was extremely helpful, gave us all the answers we needed. He has stayed on top of the sale letting us know everything set for delivery and even checking on backorders.
Super friendly staff! I had a blast picking out the furniture that best fits my wants! Everyone is super bubbly, and made the experience one I’ll never forget!
Jason Murabito was outstanding in helping me select the best mattress. His knowledge and expertise were great. He is who I will go to from now on when making a purchase. His knowledge helped me evaluate exactly why I need and want. I’ve been to other local stores but never had someone take the time to explain and help me make the perfect decision.
Jason did a great job showing us around. Was very helpful in answering our questions. Store looked amazing!
Great experience! Jason was very friendly and helpful as he walked us through the store!
Kerigan was the best and helped me find everything I needed.
I came in and Jacob Mullins greeted me, he was so patient while I was deciding exactly what it was I wanted! Best salesman I’ve ever had hands down and I will definitely be seeing him again! Go see him!!
Very friendly and helpful staff. Kayleigh answered all my questions and took her time showing me things she thought I would like based on what I told her I was looking for. Great service Kayleigh!
I have been looking for a coffee and end table for a while and Shirley at the Wise store helped me find the perfect ones! She was so helpful and friendly! I will definitely will back.
I went to look for furniture, because I was in the area where I am moving soon. Kerogen was the lady I had, and she is very friendly and helpful! She was giving me pointers for the best furniture for my dogs and longevity! Very happy with my service even though I didn’t purchase anything that day, will be back!
Shirley Adams is fabulous and the best. Go see her in Wise!
Great job Shirley!
I am so excited to have an Ashley store in Wise, Va! The facility is beautiful. Shirley was exceptional and helped me with my every need. I’m in the market for a new mattress and Shirley was so thorough with all my questions. Would 1000% recommend her for your future furniture needs!
Shirley is the absolute best!! She is truly an asset to your team.
Thanks to Shirley Adams I found the end tables and coffee table I needed. She went out of he way to help this very undecicive women that I am. I'll be back to see her again.
Absolutely amazing experience at this location. Kerigan was extremely friendly and made the shopping so much easier. Would highly recommend.
Kerigan helped me with everything that I needed!
I just went in to browse. Was approached by Shirley and she turned my attention around! Though I didn’t buy, I sure will be asking for her when I’m ready. She’s extremely knowledgeable about the inventory and warranties. And very personable! Good job Shirley.
They just opened so I poked my head in to check it out. Crystal greeted me and was one of the best professionals I’ve had the pleasure of talking to. She was very knowledgeable and extremely helpful. If you shop here then ask for Crystal..
Amanda was extremely knowledgeable about what we were looking for. I was stressing out until she explained everything. Amanda was Wonderful. Amanda was very courteous and friendly. Thank you for opening.
If you’re looking for new furniture go see Angela Sturgill. Very friendly and she will help you find what you’re looking for!
I was greeted at the door by Kerigan who then proceeded to assist me in finding the item I was looking for. She was extremely polite and professional throughout our encounter. I would recommend Kerigan and will ask for her again.
Kerigan did such a good job today. She helped me with everything I needed.
I was greeted by Kerigan, she was very sweet and confident in what she was doing, all of our needs were taken care of by her and we definitely recommend using this sweet girl for your future purchases!!
Definitely recommend anyone looking for great furniture and outstanding customer service to go here and ask for Kerigan. She greeted and helped me in anyway that she could. I am so undecisive and she definitely took her time and explained everything very thoroughly for me. Will definitely be going back and seeing Kerigan for any of my home needs!
Kerigan was very helpful! A great greeting personality, will be back!
I was greeted walking through the doors today by Amanda. She helped me find exactly what I was looking for and made everything so seamless for me. Thank you so much Amanda for your very friendly service! I would recommend asking for her during your visit!
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0% interest for 5 years^°
No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next whole dollar. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.