Ashley | Wise, VA 24293

Had an overall rough experience. Salesperson didn’t seem interested in assisting us. Then,We were set to spend just under $8,000.00.. to be charged $600 dollars for delivery?? Canceled the sectional, kept the bed ($4,200 dollars later). We decided to pick up in store, to be charged! I spent the night stewing over my crappy experience, to decide I didn’t want to give my money to this place. Less than 12 hours later, I call to cancel my order. I was informed the 25% restocking fee would still apply. Really?? What are you restocking? Horrid experience, will NOT recommend to anyone.. ever. And will NOT return.

We moved across country and settled down and bought furniture for the new house at Ashley's. It was supposed to be delivered with be delivered within a month but it took 3 full months to get our furniture so we went without for 3 months. Once we received it, it was damaged scratched scratched and wobbly. The cushions on our couch were scratched up and the furniture had scratches on the legs. I reached out to management to try to get assistance and sent photos and have called multiple times since then with no response. I would never recommend this company.

John was absolutely amazing to us. Will definitely be back!

John was great

My salesman, Jason was super nice and helped me find what I needed with my budget. At time of checking out Patrick was also extremely nice to me and my mom. Thank you both for the awesome service

Excellent and professional experience from Jason Murabito at Ashley in Wise VA. Thanks Jason for making this purchase such a great experience.

Keyleigh and Tim and staff were awesome at working with me to get exactly what I wanted. I’m totally thrilled with my purchase and will definitely go back to get my furniture and decor needs.

Excellent service by your Sales Manager Jason. Extreme knowledge.