Ashley Store Woodbridge, VA

Paul was very helpful in custom fitting pillow for optimal sleep. Very appreciative of his knowledge and excellent customer service! Highly recommend him and the store.

Stopped by Ashley Furniture in Woodbridge today in hopes of selecting an new sectional. Our salesman, Juan Saenz did an excellent job. He was knowledgeable, courteous and respectful. He made the entire experience a breeze. I highly recommend others to stop by here. Make sure you as for Juan.

Paul Moore was great with helping me find a chaise for my mother

Mr Juan Sanchez was a really great seller very patient, and not over our neck just helped us pick the best set of sofas

Juan Sáenz was great! His attention to detail and customer service was exceptional.

Juan Saenz, was excellent customer service. Highly recommended. His Very friendly and patient.

Juan Saenz was very kind and efficient in our sofa purchase! He was knowledgeable and professional from start to finish

Had a great experience purchasing a sectional and ottoman from Ashley’s. Beth helped us our first visit to get an idea of what we wanted and Juan helped on our second visit and purchase. Both were very helpful and informative and helped greatly with our decisions!

Juan was very professional and provided outstanding advice during our visit. I will recommend Juan. Ask for him!

Juan Saenz is very great people,very helpfully and kind! Juan help us on all our questions and help us to decide to pick our sectional sofa. Rossana y Gustavo Noguez

Seamless sale with no pressure. Juan answered all of my questions and was very professional.

Please don’t buy anything from Ashley Furniture the quality is the worse they make you buy a warranty and for nothing at the time to make a claim they declined making the worse excuse why even bother buying insurance if they don’t even covered please buy a Costco with a real warranty no this at Ashley with pay 3600 for a few furniture and they deliver everything 12 weeks later when they told you will be delivered in one week, is ridiculous so if you want quality and for a good price don’t waste your time here, better order Temu that I think will be better quality, please don’t bother and if you do buy and they offer you the protection declined at the end the insurance they use they will no cover nothing. Same the time and stress free.

After months of searching, Juan Saenz helped me find the couch and chairs that I love! Thank you!

Truly had a great experience shopping at Ashley’s with Juan… Very patient, kind and knowledgeable. We were able to close on a great deal and look forward to our new items. Thanks again for the seamless experience. Come shop with Juan!

The most pleasant furniture purchase experience I have encountered. Juan Saenz was friendly, personable and incredibly knowledgeable of all products. No pressure, no price haggling, and was afforded plenty of time and space to peruse at our leisure. Thanks for the exceptional support!

I went to Ashley in Woodbridge and had the best experience! Everyone was so kind and helpful, but Alberto went above and beyond. His expertise in design really helped when deciding on what to choose for my new home. He made the stress and anxiety of furniture shopping so much fun! I look forward to working with him and Ashley in the near future.

Juan Saenz was a great salesman. He allowed us to ask questions and was very knowledgeable about products

Beth Foster was an amazing representative and provided Great customer service. Special shout out to Mrs. Jill for making the administrative process painless.

Juan was so helpful and patient with us while we decide on our purchase. He was very knowledgeable and friendly throughout the process. Thanks, Juan!

Juan Saenz is the BEST!! For all your furniture need, ask for Juan!

Juan Saenz was wonderful!

Juan S. was a competent and knowledgeable guide and made the buying process easy while displaying all the options without making it overwhelming. Great experience.

Excellent Experience.!! Juan provided exceptional knowledge and care to my needs.

(Translated by Google) Thank you Zafar for excellent customer service. We loved all the options you showed us and you made us feel very comfortable with our visit to the store. Thank you! (Original) Gracias Zafar por un excelente servicio al cliente. Nos encantaron todas las opciones que nos mostraste y nos hiciste sentir muy cómodos con nuestra visita a la tienda. Gracias!

Good buying experience thanks to Cindy. I will refer others.

The worst customer service. “ by phone”

Samina is an awesome salesperson. She showed exemplary customer service to me & my spouse. She is the consumate professional😊

We had came in searching for a new bedroom set and dinning room set and had nothing but a great experience with Cindy. She made the process extremely easy and painless and helped us find exactly what we were looking for. We will definitely be back to this location to work with her again for future purchases.

Cyndi was outstanding! Smart, caring, and extremely helpful! Thank you for all the help! We will be back to Ashley because of her.

I recently had a fantastic experience at Ashley Furniture, and I couldn’t be happier with my purchase! Cindy, our salesperson, was incredibly kind and patient throughout the entire process. She took the time to understand our needs without being pushy, making the experience of buying a couch enjoyable rather than stressful. Her knowledge and friendliness made all the difference. I highly recommend visiting Ashley Furniture, especially if you can work with Cindy so be sure to ask for her.

Cindy was amazing and was able to explain everything and answer all of our questions. She made the process of couch shopping easy!

Juan Saenz was knowledgeable, professional and customer focused. Most of all he considered our concerns the whole time.

Ms.Beatrice really gave my husband and me grace when it came to making a decision for our new dining set. She didn’t mind us asking for every little detail we could think of. Her interaction with us made us trust that not only were we getting the best deal that we could with our purchase, but that we were in good hands with her! Thank you so much again for the big help Ms. Beatrice!

I had a great experience purchasing furniture today! Cindy was awesome, she made the experience very effortless! Thank you so much! I will be back when needing to purchase again in the future!

It smells like Fall! lol. Customer service was amazing. Cindy was very informative and helpful when discussing the furniture sales and deals occurring in the store.

Great experience! Cindy was a pleasure to work with, very knowledgeable and informative.

(Translated by Google) We liked how he served us...Juan Seans (Original) Nos gustó como nos atendio...Juan Seans

Juan Saenz was incredibly helpful in assisting me with my purchase of a dinner table and chairs. He is knowledgeable, patient, and attentive to my needs, making the whole process smooth and enjoyable. Thank you 😃

Staff are amazing specially Juan Seanz, he help us figure the things we want and need. He is very knowledgeable and clear explaining things. I would definitely recommend him!

Juan Saenz he gave me very good service

I purchased a leather sofa and a sleeper sofa from Ashley Furniture in JUNE 2024, and it was delivered in the same month. Within a week or ten days after delivery, I discovered it was ripped on the left arm of the sleeper sofa. I contacted customer service to report the issue, and they ordered a replacement part. "So they said" However, it took almost a month for a technician to arrive, only for him to discover they had ordered the wrong part. After another month of waiting, the technician returned but said he needed MORE TIME and couldn't fix it that day. Another Three weeks went by, he finally came back to replace the part, only to tell me that the replacement left arm was LOOSE and looked worse than the original damage. Even the technician acknowledged this and said he would write a report to Ashley. Despite this, customer service confirmed (by Alexis from customer service) that the technician wrote the report and requested new photos. Now Today, I received an email saying they are CLOSING my case because the damaged part has been replaced, IT HAS NOT BEEN THIS is completely unacceptable. For such a large company, this was an incredibly disappointing experience. I paid the full amount for new furniture and was subjected to months of delays and poor service. I asked for a replacement or a refund since the sofa was new and damaged on arrival, but they refused, stating it wasn’t their policy unless the technician said it couldn’t be repaired. I was planning to buy more furniture, but after this ordeal, I will never purchase from Ashley again and would advise others to stay away. Very poor customer service and quality control.

Samina, Did great job of addressing our needs.

Mr. Juan Saenz, thank you so much for your assistance. Mr. Juan Saenz was very professional and provided outstanding customer service. I will always come and shop with him. He was very knowledgeable and honest! Again, thank you for providing OUTSTANDING customer service to my family!!! Have a great year!!!

Juan is the best salesman I’ve seen today, but he did make the sale. Thank you Juan!

Juan Saenz, “I had a fantastic experience! He provided great service and was incredibly attentive throughout the entire process. Every question I had was answered promptly, and he made sure everything went smoothly from start to finish. I am beyond satisfied with my purchase, and I would definitely recommend him and Ashley Furniture to friends and family!”

The sales associate Cindy was great and very professional.

We worked with Cindy and Shawn at the Woodbridge store. They were very knowledgeable and professional and patient as they gave us time to get our thoughts together. We recommend Ashley furniture! They allowed us to take a chair to our home to see if it color matched the room it was intended for. We recommend you ask for Cindy or Shawn at the Woodbridge store.

Juan was excellent and professional..His knowledge is impressive..Very informative on the product and most importantly, he was patient with my indecisiveness..Highly suggest using Juan for your shopping experience..

Gabrielle was so helpful in helping me and my son select a sectional and dining set for his new apartment. We were able to purchase just what we needed, within our budget. She was very friendly, helpful and answered all our questions. She made the purchasing process so easy. I will be coming back again soon for her assistance to get mattresses, dressers and nightstands for my son”s apartment. Thank you again, Gabrielle!!! You are the best!

The service I received from Gabrielle was awesome. I appreciate that she helped to provide me design options that achieved the look and feel I needed in my space.

Juan Saenz was very very helpful. He informed me of all the feature of all the furniture I looked at and decided on. He help make my purchase very easy.

Samina was amazing! She was very patient and very informative with any questions we had. Thanks to her and Ahmed we’ve purchased our very first tempur pedic mattress! Thank you guys so much!

I am a difficult customer I would say- with being very particular about my likes and dislikes. Patrick was a fantastic salesman with amazing customer service and was able to find something that suit my needs and I left a very happy customer.

Wonderful service Mr. Juan Saenz, Ashley should be proud to have service champions like you. Thank you!

Juan was very helpful! Let me look first then came to explain what makes the furniture different from others.

Juan Saenz was the BEST salesman in ASHLEY.... to me...lol. I'm sure they are all great. But I left feeling like Juan and I could be wine drinking buddies. He was so knowledgeable, patient, forthcoming with information, he understood my eclectic design mind and I would go back to him again and again! Thanks for the great experience. I chose the Gold couch instead of the Blue Because Juan took my picture on both and said that my energy was screaming the GOLD! And he was right💛 Please ask for Juan the next time you go. Tell him that the lady with the GOLD COUCH sent you.

Stamina and Francheska provide wonderful service

Samina did a great job finding me a couch I liked that was available sooner than other options. Ms. Valerie was quick and efficient getting me paid, scheduled, and out the door.

I’m deeply disappointed with my recent experience at Ashley Furniture. I found a piece of furniture available in-store, but when I expressed interest in purchasing it, the staff seemed unwilling to sell it. Despite it being clearly on display, they made excuses and tried to push other items instead. This lack of transparency and reluctance to sell available items is unacceptable. It’s frustrating when a store has something you want, but for some reason, they don’t want to sell it to you. I expected better customer service and honesty from a brand like Ashley Furniture. I will seriously reconsider shopping here in the future.

Juan and Gabrielle was amazing. I was in and out without any issues

Ms. Samina. Patrick Ahmad Jill Thank you all for your assistance.

Juan Did an Excellent job Explaining us about all the products.

Great experience and Ms. Samina was extremely informative and helpful. Thank you!

(Translated by Google) Juan Sáenz is a very professional and kind person. (Original) Juan Sáenz, es una persona muy profesional y amable.

Cindy great service 👊 I appreciate your help with my purchases 🙏

Samina was a big help! she did an awesome job walking us through the store and helping us find our perfect couch!

Samina did an amazing job with her demonstrations and was a great help with the shopping experience

Kevin and Juan helped us buy new furniture. They made the process easy and helped us understand the difference in the material ! Highly recommend!

Juan was so helpful in assisting me finding my new furniture. He went above and beyond the process and spend a lot of time getting me to the right pieces.

Please know that purchasing of the initial bed frame went well, they were great at this specific store, my issues started when I received the item. I bought the Hyanna bed frame. I ordered the one with drawers around the entire bed and paid for delivery and assembly. The first time it was delivered, it was missing the rails. Although they had technicians in our home, we had to call the customer service number ourselves, get on a waitlist, and submit a trouble ticket ourselves. It took a whole month before they were able to return with the missing parts. The second time they arrived for delivery, they brought the wrong bed frame rails. We had the option of keeping the current bed frame with no reimbursement of the price difference or going through the cycle again with no guarantee it would be the correct one next time. We decided to cut our losses and keep the one they brought. The headboard rail bracket broke. Once again I called their customer service. I gave them the item serial number of the bed. (One thing to note is now that I paid off the furniture they can no longer find my invoice number, or my information in their system…) Since they do not have a serial number for the exact part, we have to order based on their recommendation; there are no refunds or exchanges even if the wrong part is ordered on their recommendation (they made that clear). I’ve spoken to two people, both could not verify the exact part, and I was told since it is a replacement part I can’t submit a trouble ticket where a technician can verify the part because they only submit tickets for missing parts during the initial order. My options are buy an entire new headboard, take my chance on a unverified replacement part with no option to refund or exchange if it is incorrect, or figure it out myself. After going in circles with them I was hung up on even though I ensured to stay tactful. Terrible experience from start to finish. If you manage to get what you pay for without a hiccup, I’m sure it’s a great experience, but in the chance it doesn’t go without a single hitch, I beg you please purchase furniture from anywhere else!

(Translated by Google) I really like the store, it has a lot of variety, that is important in a purchase. Very friendly staff. (Original) Me gusta mucho la tienda, tiene mucha variedad, eso es importante en una compra. El personal muy amable.

Samina was very insightful about the furniture and helped us in deciding which couch to pick. We had a great experience with her.

Cece Thompson did an outstanding job of telling us about the features of TempurPedic Mattresses and answering all our questions. Based on her information and advice, we purchased the perfect mattress that met all our needs.

Cece was quick and efficient. Easy to work with.

(Translated by Google) Juan was very kind and very convincing 😅 (Original) Juan fue muy amable y muy convencedor 😅

Ashley Furniture has nice furniture and friendly staff. Cindy was great to work with!

Expert customer service from Juan S. Juan listened to my concerns and needs as a family of 6 and showed me pieces in which met what I asked for. I didn’t at any point feel as though Juan was trying to pressure me to buy anything extra. I will definitely return for any additional needs and continue working with Juan.

He was kind and very helpful! Listened to the wants and picked out some perfect pieces! Thank you Juan

Cindy Loredo was patient and great. I came in for a tempur-pedic, she was patient and walked me through all the options. I left and came back two days later, not once did Cindy call or text me to give me a sales call, which I appreciate. I personally do not like sales pressure as I need to check my options when making a huge purchase. If you like a fast sales person, straight to the point and no pressure, she is your person!

Thank you, Cindy Loredo, for a great mattress purchase experience!

Juan Sanz was very helpful and kind

Juan was a great help. He didn’t mind looking all of the store for different items we wanted to see and also moving around and measuring items so we could see how it would fit our space.

Juan Saenz provided us with one of the best customer experiences we received in a very long time. He was very knowledgeable and attentive. He was very patient and gave us ample time to browse around and answered all of questions.

Cindy did an excellent job! Great customer service. We found my daughters dream couch and it was a lovely experience

Juan was amazing.

I was helped by Juan to furnish my new home - excellent service! Juan was patient, engaging, and his experience allowed for great insight. If you are in the Woodbridge area connect with Juan who will ensure you pick the perfect piece to beautify your home.

Great service from Mr.Juan.Very reliable and knowledgeable about the furniture I purchase.

Juan was an amazing help when my mom was interested in furniture. He was patient and answered all her questions.

They are really nice, they make sure that you are relaxed and give you a really nice experience to find the bed that is just for you

The place has cockroaches crawling inside the store. Both new managers (Ahmad and Patrick) are condescending and patronizing unlike the previous management team.

Juan Saenz was very helpful in my selection of a brand new couch. He also provided great recommendations which became helpful. When you come to the Woodbridge store seek him out!

Juan provided excellent customer service and was very informative.

Mauriciuos was very mindful very demure… best sales rep here at woodbridge Ashley furniture store

Second time at this location, and the staff is always quick to help a customer out as soon as they walk through the door. Juan S. Is definitely the go to salesman.

Love coming here. Staff is always attentive and very helpful.

Juan was nice guy very helpful looking forward to working with him in the future super cool guy love the service

Ashley Furniture has become my go to place when it comes to furniture for my house. Went to Woodbridge location, Ahmad Hadi, Beatrice ad Valerie helped me out with the transaction. Moreover, sleep Director- Mr. Harun educate me on buying the right mattress and adjustable base for my dad. I’d definitely recommend Ashley to my friends and family ❤️

We’ve just moved into a new home so we needed a couch and dining table set. We weren’t expecting to find everything we needed in one spot! Their showroom was huge and there were so many options to cater to different styles. We found the dining set we loved and the perfect couch. They had a promotion going as well where most things were on sale. Adam Covington helped us throughout the process. He was quite knowledgeable of the furniture so we knew what kind of material, how it’s built, etc. He didn’t have to “sell” us but by just being so informative made us very happy and confident with our purchases. Thanks Adam and Ashley!

Juan was very knowledgeable and enjoyable to work with. Got us what we needed.

Cindy was outstanding in showing us all the items we wanted and was extremely knowledgeable. We'll definitely be back and recommend her and Ashley's to all our friends and family.

Our visit at the Ashley Furniture store in Woodbridge, VA was truly a great experience! Ahmad, Samina and Jill were very helpful in our decisions with bedroom furniture. We appreciate the excellent customer service we received! I would definitely recommend this store for your furniture needs!!!

Cindy was awesome! She was very knowledgeable of all the inventory which made purchasing the perfect pieces a breeze! She also had great ideas on decor! Definitely ask for her when shopping at this location!

Juan was very friendly and helpful! Answered all of my questions!

Juan Saenz helped us to buy our new couch and was so informative about all of the products, as well as being friendly and really helped us feel good about making such a big purchase. We almost left to look at other options but Juan quickly sold us on all of the benefits our new Ashley couch has for us.

Cindy did a wonderful job going over All the features of the temperpidic options...we didn't even plan on buying a bed today! Very happy with our purchase

Our sales lady was terrific and a big help with us making a decision as to what sofa and chair will works best in our rental. I will definitely consider Ashley again for future purchases.

Ahmad and Zafar were amazing! Highly recommend them for all of your furniture needs!

Beatrice was of very great help to me and was very patient, overall excellent customer service 👍🏾

The sales personnel, Beatrice was so good to us, great services from her.

Excellent service. Professional, courteous & easy to work with.

The sales personnel, Beth and Amad, were very knowledgeable, professional and courteous. We were in the market for a reasonably price adjustable bed and they both worked within our budget. Two thumbs up for Ashley!!!

Beth was really nice and helpful throughout all the process. She was very sweet and kind to me and my family.

Beth was so sweet and she help me found the right sofa for me and my family.

A wonderful lady help me her name is Beth very patient, polite I will highly recommend her..

Jay was very helpful and knowledgeable…was great to work with

Adam was awesome!!! He gave us the space we needed and then took care of absolutely everything we threw at him and then some! Then Jill had great patience taking care of the payment messup for us! Thanks to all for being so awesome!!!

Juan Saenz was great and very patient with us we really appreciate a lot what he did for us and the help he provided. We were lucky to meet him. Thank you so much!

Samina was great!!!!

Purchased a new sofa today and Cindy was amazing. Professional, let us browse, checked in, answered all our questions and assisted in finding exactly what we needed. Thankful for her expertise and help today!

Juan was very nice and informative great customer service!!

Juan Saenz was extremely nice and super helpful. He made the process of purchasing furniture super easy.

Cindy was amazing today! She helped us find the perfect living room set at a great price. Her customer service is unmatched!

Beatrice was very professional and compassionate with her job. Her customer service and manner helps us decided to purchase. She very honest. Your company is lucky to have Beatrice. You need more staff like her. Thank you Breatrice!!

We have done lots of business at this store and have enjoyed it each time! Jalen helped us with great customer service. Would highly recommend this Ashley location!

Juan Saenz was an attentive & knowledgeable sales representative. He was extremely patient with us.

Juan Saenz was an excellent sales representative. Extremely knowledgeable about furniture and under standards design enjoyed working with him

Had purchased mattresses with the help of Jalen and his associate. They were very helpful. What I am writing a 1 star review is because of an admin issue for financing. Yesterday was an error of the amount so they asked me to come in and sign. So i was understanding at the time. But to have to contact me again today because of an audit error that I have to sign my financing again. Terrible on the admin/management side. Fix it so other customers who may go through financing won't have to go through this issue. UPDATE 8 August! I had a scheduled delivery for a mattress protector and it never came yesterday. Called the store and told me that they don't deliver mattress protector and for me to pick it up. WHY WAS IT NOT COMMUNICATED WITH ME ON THIS??!?!?! THIS IS TOTAL UNSATISFACTORY. LACK OF COMMUNICATION AND A WASTE OF TIME!

Decent selection but terrible customer service. I went here to buy a few items for my house. I explained to the sales rep what I was looking for and they kept trying to get me to purchase items that were too big for my place even though I explained to them several times I needed smaller furniture since my place is one of those narrow townhomes and my living room can't have large bulky furniture items. It honestly felt like the sales person was more interested in just making a quick sale than she was interested in finding me the right furniture. When I went to finance the items, I changed my mind about buying a sofa I wanted and instead just wanted a table. I felt rushed into buying it and I also didn't think it would match what I wanted to do with my living room, so I told them I was no longer interested in it but I still wanted the table. Mind you at this point I had only done the application process for a credit account to finance the furniture. She told me I couldn't cancel on the sofa because I had already financed for it. That was incorrect and misleading. That'd be like saying I bought a $5,000 TV because I applied for a credit card. I told her I did not sign anything saying I would buy the sofa and only applied for a financing and I should be able to cancel buying an item. She double-backed and said that I can't finance the table only. I said that's fine and I can pay cash for the table. When she went to check out and order my item, the cashier 'accidentally' financed my table to my line of credit I applied for even though I wanted to pay cash for it. So not only was I lied to about not being able to cancel a couch I didn't actually buy/order, but she also lied to me about not being able to finance a table. I like the table, but I won't be buying from here again. Not trustworthy people.

I recently had the pleasure of receiving exceptional customer service from Beatrice at Ashley Furniture. From the moment I reached out for assistance, Beatrice went above and beyond to ensure that my needs were met and my concerns were addressed promptly and professionally. Beatrice demonstrated outstanding communication skills, listening carefully to my issue and providing clear, concise, and helpful responses. Beatice and Noor were incredibly patient and understanding, taking the time to explain everything in detail and making sure I was comfortable with the solutions provided.

Beatrice was eager and helped us get the right couch. Exceptional customer service, she is awesome! If I come back I will ask for Beatrice!

Jalen was a great person to work with, if you ever decide to shop here, I would 100% recommend him!

Cindy was so helpful and very knowledgable. 5 star service!

Great sales experience with Cindy who took care of our needs (bedroom/basement furnishings) without pressure and with ease!

Juan Saenz

Juan Saenz was an amazing help, extremely knowledgeable and kind

Samina was very helpful and quick in helping us find the couch we were looking for and was able to answer all the questions we had.

Wonderful service, knowledgeable and patient staff. I recommend Jalen for any future purchases!

Received great service today from Juan Saenz. Thank you for helping me find the perfect bed set!

Our experience was smooth till the time of delivery. It was such a disaster!!! We paid $450 delivery fee and the delivery guys dropped the bed frame and mattress in front of the house and they left. The delivery folks were very rude and they don’t want to speak to me or to the manager from Ashley. Now, I don’t know what to do with the order and I’m about to tell them to take it back. Very disappointed and this will be my last time to go to this store!!!!

Juan S. was very attentive and friendly with us. I recommend coming to this Ashley’s if you’re looking for new furniture and don’t have much insight of what you’re looking for. Would definitely come back!

(Translated by Google) Cindy excellent attention and patience (Original) Cindy excelente atención y paciencia

Adam was an amazing salesman and found the perfect bedroom for us!!

Samina was so kind and sweet and I loved working with her!!

Came here looking for a couch and found the perfect one. The seller Samina was great.

Samina was awesome, she helped us and was patient the whole time! She waited and helped us find our new couch!

Juan Saenz was very helpful with our purchase of a Posture Pedic mattress. His knowledge was great.

Cindy was an awesome sales rep. She was very friendly and personable! We had no plans to purchase anything today. But after speaking with Cindy about the furniture, we were sold! We truly enjoyed this shopping experience and can’t wait for the arrival of our new furniture.

Cindy was great. Greeted us on the way in as well as asked our names to assist us best. Was able to help us find exactly what we needed and ordered it for same day pick up.

Beth and Beatrice were both amazing with helping my wife and I find and purchase a couch and entertainment center.

Jalen is excellent at customer service. He's very knowledgeable and helped me find what I was looking for.

Adam was great! Very helpful and to the point!

Came in to the store unsure what to buy with our style in mind Juan Saenz helped us find the perfect fit.

Juan Saenz was very helpful and friendly!

Searched several furniture stores including the Fredericksburg Ashley Furniture Store and Jalen helped us out. He was super friendly and took the time to ask questions in a way where he wasn’t bombarding us or following us around. We experienced a sales person in the other day at another Ashley store where we were constantly followed around and asked questions that sort of wasted our time walking around the store that did not help our decision. This made us not want to be there. Jalen did not do that to us and we appreciate that. No one likes that constant pressure so we ended up feeling more comfortable and purchased our set with him quickly, without pressure.

Cindy from the sales team was super helpful but the delivery team put the my couch together the wrong way and did not put it where I wanted. When I tried to address this they said call the store and left abruptly. The “customer care team” did nothing but tell me I was out of luck and gave me wrong information. Overall a frustrating experience and I will never order from here again.

Juan Saenz was a great sales person. Very help and provided me with many opinions during my furniture investment.

I must say coming to the Woodbridge Ashley Furniture Juan Saenz made my buying experience a great one. From greeting me when I walked in to assisting me towards my purchase. He was very patient, knowledgeable about the furniture quality and fun to do business with. I will definitely return to this location should I need to purchase again as well as refer friends.

Cindy was amazing today. She helped my fiance and I find some furniture for our new home. She helped us from greeting us at the door to all paperwork to the end. We got what we needed plus more!!!

Please ask for Adam. He was helpful, patient, courteous and did not badger us into purchasing. He was very knowledgeable on all the July 4th discounts and deals and the various payment plans and programs including the 0% interest for 12 months and $75 off. There is no incentives to pay all cash anymore. Thank you Adam for showing us around. We will definitely be back for the next sale.

The sales representative did a great job showing the furniture and showing things that I would like.

Go see Jalen for all your furniture needs! He’s delightful!

Kimberly was an amazing help with finding the perfect sofa sleeper. She was knowledgeable and found exactly what I needed at my price point. I will be back to purchase other pieces.

Jalen's energy was vibrant from the moment my mom and I walked in to the moment we left. He listened to all of my mom's needs + requests with thorough attention and helped us to secure the purchase with full confidence.

Superior salesmanship! Thank you Amin.

My husband and I were looking for a sofa set for our living room and Jalen has found the one for us. We didn’t know our size but Jalen went out of his way and got an inch tape and got the sofas measured. His outstanding customer service is just phenomenal. We got it cause of him. Thanks for the great experience!

We were welcomed by Cindy as we came through the doors.. She provided courteous and excellent service. She wasn’t pushy and extremely helpful. Cindy was very friendly and knowledgeable of everything we were looking at. I highly recommend her .

What a great experience! Adam was patient, professional, and well-informed. He answered all our questions about sofas, mattresses, and pillows. I made a purchase and will come back. Thank you so much for all your help, Adam!

Adam provided great service.

Overall good experience with purchase of bedroom furniture with Juan Saenz. I was disappointed in how they packaged their deals such as front door delivery (where they drop off on your doorstep) vs white glove delivery where they deliver, assemble/setup inside home for $229. Also the selection does not always offer alternate colors. However for the price point it aligns. Last, the time to actually finance and get out the door is too long.

Aida and Jalen provided my family and I with an amazing experience today. I went in looking for a sectional with high cushion density and comfort. Aida had excellent product knowledge and was able to show me the perfect sectional. I will definitely purchase from them again. Thank you for all your help today!

Adam was wonderful! After greeting us with enthusiasm, he listened to what we were looking for (very specific list), showed us a few examples, then listened to our concerns about material, durability, longevity, and of course color. He walked with us often but also left us alone so we were able to chat in private. When I realized one sign didn’t match the display, he checked on the missing (discontinued) item, located it in another store and obtained pictures so we could see the condition of the furniture. Once we narrowed it down to a few choices, he talked with us about the differences and again allowed us time to decide without feeling like he was as hovering. We finalized the purchase and walked out of the store very happy customers.

Juan S. was very helpful and knowledgeable about the products I came in for. He was friendly and respectful and made the process quick.

Had an excellent experience. Let us browse freely and Juan Saenz answered our question easily when we were coming close to a decision

Juan Saenz was warm and friendly, and very helpful in answering all my questions and finding a couch I would love at a decent price.

We went in for new furniture and were greeted immediately by Mr. Juan Saenz. He was helpful, quick and not overly pushy - making our experience positive.

Beatrice our sales person is very professional and knowledgeable. She was very good at customer service.

Wonderful service and recommendation. Would recommend Jalen to any new homeowners

Very terrible experience. Jared Chisolm who is one of their manager’s has very poor attention to detail and is very deceitful. Made mistake with my orders and sold me lamps that were out of production. The only good thing about this Ashley location is Adam who was helpful after i was frustrated to tears. Run for your lives.

Beatrice -She’s very approachable and nice person.Highly recomended.

Amin E, he is very good and friendly

Jalen was truly amazing! He gave us time to browse and offered helpful advice when we needed it. He was super kind, insightful, and welcoming and we would definelty recommend coming to him for all you furniture needs! He was super patient with us and was able to help us making an amazing decision in furniture. He offered helpful advice on the purchasing process too when we were confused on financing everything. Definitely loved/enjoyed our shopping experience and would love to come back!!

Jalen was super helpful throughout our entire trip to Ashley’s! He assisted us in finding the best pieces for our home and explained the entire purchasing process to us, being very patient throughout our trip!

Beth and Manager Noorullah did a great job. Beth explained every thing in detail. I had a good experience at this store.

Cindy was great and very helpful. Even though she was super busy with multiple customers returning to buy from her, she made sure to keep us informed. Would totally recommend her.

Absolutely horrible customer service and dishonest store manager!! After previous successful past purchases with this store. I attempted a furniture purchase April 2024. Paid for the furniture in full with an expectation to receive the furniture in a coupl of wks. Immediately within 1wk i received an email from the store stating my furniture selection is no longer offered by Ashley and I would need come back and select other furniture. I declined and requested a full refund. I was told by store management they did not hv the authority to issue a refund and referred me to the Manassas, VA. office who informed me it would take wks to decide if a refund would be issued. Thank goodness my credit card company stepped in and handled this situation in my favor. I WILL NVR DO BUSINESS WITH THIS STORE OR ASHLEY EVER AGAIN!!

Great experience. Juan Saenz attended us and was extremely helpful and honest. Respected our time and made the sale easy.

Adam was extremely helpful and helped us find the perfect bedroom furniture and mattress!

Adam was awesome . Wasn’t pushy and explained all the questions we had .

Cindy excellent sale person. I recommend her to all my friends

Beatrice helped us find what we needed. Professional, friendly and knowledgeable about the options. We feel good about our purchase!!

Very good and entertaining, thanks so much BETH

From the moment we walked in, Adam and the rest of the team were great. We came in for only a couple of items, and decided a change in a lot of furniture was necessary. There was no pressure in the purchases, and we really liked the selection that they had. The style that we like is exactly what they had. We are not finished with the furniture change out

Adam was lovely to work with and get our new bed and new furniture. So sweet and caring person to work with. Knows furniture and beautiful way of working with us.

Great service deserves a great review and so I’m more than delighted to say Ashley Home Furniture’s store at the dale city area made the process of getting my home furniture very easy. A very special thank you for Beatrice a great help and very knowledgeable when dealing with customers. Definitely coming back!!

Very nice guy great job Juan saenz

Juan Saenz is very helpful and through will the sale

I would not buy any furniture from this store. Ashley furniture has the worst customer care over the phone. What you told and in store what you get over phone is completely differentre. Spend your money somewhere else.

This location is extremely helpful. The staff was polite and had no issue answering my questions. I got to work with Kim and she assisted with every step of the purchase. She was very professional and I would recommend her to anyone looking for furniture.

Jose Saenz was awesome! Very friendly, not pushy at all. Helped us find everything we needed.

Kim was such a great help in selecting the right couch and living room set up for us. She was patient, knowledgeable and super helpful. She even helped us with some great decor ideas.

Will never shop at this location again even though it's closer. I will be going to the Fredericksburg location & see Halim who knows what he's talking about. The associates that helped us at the Woodbridge location were not very knowledgeable, didn't listen to what we needed, & withheld information. We were not happy with our purchases & had to go see Halim in Fredericksburg to get what we needed.

Mr. Adam and Ms. Beatrice were extremely professional in helping us find the perfect mattress for us. They answered our questions and ensured we got a great price. Highly recommend!

Lamar is absolutely awesome! He is very professional, explains every detail prior to purchase and has great mix and match skills that you will end up finding what works for you

Thank you Juan Saenz for helping us picked the furniture.

Juan Sáenz has been very supportive throughout the entire process when we’re looking for a couch. We appreciate all the support he’s done along with his customer service skills

Juan made everything nice and easy, thank you

I had a fantastic experience at Ashley’s Furniture thanks to Kim. She was friendly, knowledgeable, and genuinely interested in helping me find the perfect pieces. Her recommendations were spot-on and made my visit exceptional.

Adam was amazing!!!! So friendly, kind and informative. He helped me get exawhst I wanted and we stayed in budget. We really appreciate all your help!!!

Good customer service from Adam, he helps with all your questions about mattress😜

Adam was extremely helpful in showing me different couches and answering many questions. Great experience! Highly recommended.

Very helpful and professional

Had a great experience! Adam was very informative and helpful. Was upfront about all details. Would return for more service #teamandroid

I was helped by Juan! He was very welcoming from the moment my mom and I stepped into the store. He showed us a number of table of options and was very helpful in helping us choose what we were looking for!

Adam is a very informed and helpful representative. He was able to answer all of our questions, pushed relevant insights, and facilitated a stress free process.

Juan was a wonderful help! Will definitely recommend and will shop with him again!

Kim gave great service for she was respectful, resilient, brave, strong, knowledgeable, tact, and caring. I would entrust her with all my furniture needs for the future. For I have found my favorite furniture sales of all time and maybe even the best sales person in the world

Juan Saenz was very helpful, knowledgeable, and willing to assist. I would definitely recommend Juan if you are visiting Ashley furniture in the NOVA area.

Juan was Friendly, professional, and honest.

Zafar is so kind and patient! She helped me match a server to my previously purchased dining room set. Financing was super fast and easy. Thank you, Zafar and Ashley Furniture!

I spent a decent amount of money at the Woodbridge Ashley store (Mattress, adjustable bed frame, and sectional couch) in May. In discussions with Lamar (told us he was a manager) we had discussed “all in pricing (cost, tax, extended warranty)”. This all in pricing was supposed to include an extended warranty for the frame and sectional. At checkout, I was provided the literature for Montage (their warranty company) as well as I initialed off “Protection Plan: Accept” on the invoice. Everything you sign shows that ALL SALES ARE FINAL. The next day, I was texted by Lamar that “oops, I didn’t charge you for the protection”. I pushed back, stating that the price we discussed was “all-inclusive, and should be corrected on their end”. Lamar responded with, “I will escalate this misunderstanding to the correct person, and we will make sure we make this right for you and your family.” A couple of days later, I was then told that the protection was added to my order. I said great, will I see a new invoice showing the price? I was told no; it was a corporate thing and not at the store. I was told just to call Montage if there is a problem in the future. I then asked what the Protection Plan Agreement number is (required to register the product with Montage). I was told he would need to pull from corporate. Multiple texts sent, then ultimately told June 6th that “corporate would not accommodate the changes to add protection”. Please avoid… Edit/Update: Ashley responded to my review and asked me to reach out to them. I did. Unsurprisingly, they never responded. I guess it was all lip service to make it look like "they care".

Adam was very professional and friendly.Amazing customer service

Juan, gave excellent service and a great job!!

Very Good thank you to the team and Kim.

Beatrice helped me pick a beautiful sectional for my place. Thank to the team at Ashley furniture for be very professional.

Beth offered us an amazing service,great advise and support. She was very professional but friendly at the same time.Thank you Beth..So I just made an offer! Hopefully get it before the 4th of July, fingers crossed!

Lamar was very helpful, kind and gave us guidance on different mattresses. He provided helpful medical knowledge on the impact of each kind of mattress. He was insightful and we left with a mattress purchase that fit our needs best! Thank you for everything!! Highly recommend Lamar for advice and guidance!!

Amazing service offered by Beth,she clearly understood how the color coordination had to work,offered advise and suggestions and Bingo we made a great choice! We are coming back for more ! Beth of Ashley,Woodbridge!!Good job!

Samina ,excelente customerservice

Adam was very friendly, and informative. He asked all the right questions to direct us to exactly what we needed and even things we didn't know we needed which was very helpful.

Highly recommended working Juan S. He was very helpful in our sectional purchase! He answered all of our questions, was very knowledgeable about the products, and overall provided excellent customer service.

Juan was a amazing

Kimberly and Noor were awesome! They helped me find a comfortable mattress. Both listened to my concerns and needs while still being respectful of my budget. I’m very happy I came to this location.

Juan is excellent service. Thank you for your unreserved service and professional personality

Marcus and Noor have provided their expertise to ensure I got exactly what I wanted. Not only did they provide recommendations, but also professionalism and answered all of my questions to have the best possible experience. I look forward to returning and working with these two gentlemen again. Thank you!

Very friendly and professional and knowledgeable

We just bought our living room and we have no bad words from the store and if you can talk with Kimberly she is the best she is always there to help you with the process and making sure that the purchase that you are doing is the best for yourself, and I have no word but thank you for everything!

Amazing showroom. Helped out by Beth who was very helpful and sweet :)

Jalen took care of us and helped us find the best deal!! Great looking out

Great customer service, Jalen was very helpful.

Beth is awesome!! She knows the store like the back of her hand, and was super helpful in giving me as many different options and versions of what I was looking for.

Cindy was professional and very friendly, I enjoyed having her as my sale representative. Very happy with my purchase.

jalen was very friendly and helpful, valerie as well

Adam was personable, kind, and informative on our choices. Easy shopping experience, excited about our purchase!

Adam provided fantastic customer service. Answered all our questions promptly and provided great communication and feedback.

I bought a sofa here, and Adam was very helpful. He helped me narrow down the design based on the firmness I wanted and provided detailed explanations about the sofa. I took a long time to decide, but he was patient throughout. He also guided me through all the options I could consider. The entire process went smoothly, and I am very satisfied with my purchase.

Kimberly was very helpful. She answer all my questions and helped me find what i needed. I am so happy with the customer service she provided.

Kim did a great job assisting me even when I was super confused about which selection I should choose. I truly appreciate her support while shopping here. I originally told her I wanted a chair and half but she helped me see that a swivel chair would be a great option. And I love it. Thanks Kim!!

Adam was super friendly and personable as soon as my mom and I walked through the door of Ashley Furniture! As soon as I expressed interest in a dining room table and chairs he was extremely helpful and transparent with answering all questions we had to help me make the right decision. What I appreciated the most was his patience until I reached my decision to purchase these beautiful pieces. So thankful for his kindness throughout this process and for making it a super smooth experience!

Shopped at their competitors store and came to Ashleys because wife wanted to come here. Amazing experience but mostly their furniture was superior to the rest. Highly recommend to come here and give them a shot. Kimberly was kind and superb.

Very good customer service! Kimberly was super helpful, she helped us find the perfect furniture for our home.

Good experience working with Jalen at Ashley Furniture. He was patient and very helpful. Would recommend consulting with him in your next visit at Ashley. Thank you Jalen!

Adam is very knowledgeable about everything we came in for and a very good sales person a steal for any establishment. Loved him!

Adam is very knowledgeable of his job, he explained everything that we asked and had an answer for us. He knows his product well, he's an excellent sale's person.

Outstanding customer service from Lamar! Buying furniture for your first time home is tough, Lamar made the process very comfortable and extremely easy. My husband and I can’t wait to enjoy our new furniture in our new home! 🤩

Jalen was exceptional. Great energy

Lanarkshire was totally awesome and very helpful throughout our visir

Juan Saenz was super helpful! I really enjoyed our experience at Ashley!

Adam was phenomenal! He was personable, patient, and had an eye for design. He helped my brother pick out multiple pieces of furniture for his new house, and did it in a seamless fashion. He made the experience stress-free, and we couldn’t be more grateful! We’ll definitely be back in the future!

Adam was amazing. He helped me pick everything I needed for my house. Would definitely recommend him as a representative if you are planning to furnish a new home!

With a family of seven, customer service was very patient and thorough with options. Listened and helped us find the right couch for us.

Kim was great, helped us instantly but was not overbearing. Super helpful with any questions and explaining the options available. Did not make us feel pressured to purchase if we weren’t 100% sure.

Needed a new sofa and lovessat for the house. Reviewed website, brought measurements and of potential options. Samina greeted me and walked me through my options. She was well Versed on the inventory and understood what I was looking for and provided me with a tailored tour of the showroom. She was amazing at explaining the different features and color options. I ended up with a sectional and a recliner that perfectly fit my requirements

I love how Adam helped assist me without pressure. He was extremely helpful in getting what I needed. When you come to this store ask for Adam he will definitely get you what you need within your price range.

Purchased a few bedroom sets for my home and sale rep Zafar was amazing at providing customer service, will definitely recommend purchasing anything you need to furnish the home. Thank you Zafar for your help.

Jalen was a great help and made the process painless. He gave us the room to decide and had some funny jokes.

Samina was fantastic and incredibly knowledgeable!!

Jalen was amazing. From the moment I walked into the store he was very courteous and extremely helpful. He was patient with the many changes to my order I requested.

Jalen helped my husband and I get the furniture we needed. He was very helpful and respectful. Definitely made our buying experience great

Todays experience was a very awesome one due to the support and professional of the young man name Jalen.His mild manner and knowing the product within the arrears of the store help me and my wife not to stress or worry about what we wanted but more comfortable of our decision to be satisfied with our purchase.He’s a winner and needs to be kept on the .Outstanding job goes out to Jalen and for his future endeavor he will excel.

Adam was a great help and very attentive and answered all the questions I had!

Cindy Jared and Jeremy were amazing.Thanks for all your help. Quick and efficient.

Jalen has been very helpful with all the questions i asked and is very knowledgeable about his work. I definitely recommend this for the items they sell and when you do come in make sure to ask for Jalen !

Kim is one of the best saler of the store she is very help full, providing good and more information about thr products

Lamar

Very great service and friendly!! All info was helpful and understanding! Great buy and pricing! We will return soon!!

Great Customer Service from Sales Associate Kim, at the Woodbridge Va - Smoketown Road.

My financing experience was horrible. They didn’t disclose important details about the financing. They said 90 days with no interest and my account with the bank is saying completely different numbers. Be aware, otherwise you will end up paying 19 K for a 6k furniture. Careless manager “forgot” to tell me about an important financial detail that led me to pay the 6k cash instead of 19 K over 24 months. A financing trap!

Beth was very helpful and listened to my desired features without trying to aggressively upsell me

Kimberly was awesome!! Very helpful without being pushy. She showed us a few different options for sleeper sofas and made the decision to purchase very easy for us to make!! Come in and giver her a visit, you won’t regret it!

Great experience. Associate was extremely helpful.

I believe this is the best place when someone looking for quality furnitures. Their customer service is fantastic, especially for Mr. Noorullah and Ms. Beatrice, they are awesome, and deal with customers very politely. I really appreciate it.

Kim was awesome! She showed us multiple options between furniture and various prices!

Great customer service! Kim helped me out and suggested beautiful furniture pieces and mattresses. She got me deals to get the best possible price. The store is very clean & organized. Great selection!

Beatrice was great! Super informative and receptive to our needs. Got us in and out very quickly!

Kim was excellent, not pushy at all and didn’t feel rushed. Would recommend.

Beatrice was great helping getting the best of the deal out of the items I needed. Very knowledgeable and professional

Cindy was very knowledgeable about our new tempur-pedic bed and new bedroom set. She took her time with us and answered all our questions. Ashley Furniture is a quality store with nice people!

Juan Sáenz Did an excellent job, we’re very happy for our purchase!!

Great experience. Beatrice was a great help.

Lamar is hands-down one of the kindest people I have ever met and made my experience at Ashley so smooth! He worked with us gracefully to find us a perfect sofa!

Lamar was so sweet and helpful. He answered every question that we had!

Jalen was very helpful. He was very friendly and was not pushy like you get sometimes whil shopping.

He was very helpful during the entire process.

Marcus was very helpful and friendly. Never bought a mattress before but he was very knowledgeable and made it fun!

I recently had a wonderful experience with my purchase of a new Sterns and Foster mattress and box springs. Our sales rep., Cindy, was exceptionally knowledgeable and courteous. She gave us in-depth information and there was no pressure at all. We went home to think about it overnight, and returned the next day with our minds made up to go forward. Once there, the paperwork was completed quickly! Delivery is scheduled for three days from now - we are looking forward to a new, comfortable mattress!

Marcus was pleasant and efficient. I appreciate the time to spent ensuring we got what we needed and wasn’t encouraged to buy beyond what we asked.

Spent cash the experience was okay but the furniture is not the highest quality but just okay. Delivery on time tho.

Worst customer service. Doesn't want to take time to listen to the issue. Rather give self help solution to something that's not even happening

Great customer service, everyone was very kind and helpful.

Jared was easy to work with & very knowledgeable of all products

Today I had the best experience with Beth and Jill at Ashely furniture! They were so patient with me went through every price option and helped me find my furniture for a great price and quality. I came 2 different times today with kids running amuck. Thank you all so much!!!!!

Jalen was a phenomenal sales representative. I would highly recommend that you use him to help you select the furniture for your home.

Fantastic experience at the Ashley Woodbridge store. If you go, get Cindy who is by far the best salesman that I have encountered. No pressuring, no hounding us. She let us walk and look and then chimed in occasionally. FANTASTIC service!

My husband and I are moving to our first home so we went to the Woodbridge Ashely furniture store location to look for some new pieces. We had Cindy help us with everything we needed for our new home and she was so insightful and knowledgable about all our questions. Very good experience.

Marcus was very attentive and worked with me to give me the best deals and help me select the perfect sectional for my house.

I went to Ashley just to look around, was greeted by Kimberly Mitchell with beautiful on her face, she was very friendly and patient and answered all my questions. I had a budget plan so she was about to run few scenarios and made an affordable plane for me and also explained everything in detail. I am so happy I came to Ashely’s and met Kimberly she’s amazing if you plan on making a matters or furniture purchase please go see Kimberly you’ll be satisfied and happy. She’s amazing thank you Kimberly.

Beth Foster is knowledgeable ,polite and patient to answer questions . She Delivered an excellent p customer service .

Appreciate Marcus work and help, gave me a nice discount as well!

Amin was excellent sales person

My first time at Ashley and I was greeted by Juan Saenz who made sure he answered all my questions (millions). I ended up buying a couch. His advise and patience as well as the knowledge of the store and their products is unmatchable ! Ask for Juan if you are at Woodbridge Ashley ! Can’t wait to get more there. Thank you Juan !

Beth is absolutely amazing! If you visit the Ashley store you should definitely ask for Beth and she will take care of you!

Lamar truly made our furniture shopping experience a delight. He patiently guided us through every step. We found exactly what we needed. The final choice of furniture, including the perfect color and matching cushions, has truly transformed our cozy room. We're grateful for Lamar's assistance throughout the process.

Adam was very very helpful and answered all my questions. I will definitely recommend stopping by Ashley’s and asking for him.

Beatrice did amazing! We were looking for a queen bed for my daughter and she helped us quickly based on my daughters needs. She also helped me find a decent priced bed with 0 interest on payments for 12 months. I will shop here again!

Very nice service! Had Beatrice help me and we were in and out with an amazing bed in thirty minutes.

First off Samina initially engaged me and was both professional and patient with all of my questions. It was not until she called her "manager" over, that this became a regrettable experience. He was disrespectful, condescending, and dismissive once it was clear that I was not going to purchase at that moment. If you are not equipped to interact with people in a decent manner it may best for all involved for you to keep your talents in the back room and serve in more of a support role.

I would but again. It was a pleasant experience.

Adam was great.

Juan Saenz was a great help, very professional!

Juan Saenz was amazing and such a great help!

Beatrice was very helpful and made our transaction smooth and easy. I would purchase here again.

Zafar was extremely helpful

Adam was such an amazing help today. Great service. We came looking for a nice cosy couch and we certainly found it. Thank you for the service.

Great customer service from Juan Saenz! Kind and professional. We bought a solid wood coffee table for a great price. Highly recommend.

Super helpful

Hi, I wanted to specially mention about a lady name Beth. She helped out me and my husband. She was very kind helpful through out the whole process.

Cindy was really helpful and courteous throughout. The manager Noorullah took care of us and gave us good discount

Kim was great!

Zafar assisted me throughout the purchase of two seats and one sofa. I Never felt pressured. Great experience.

Beth was courteous and proficient with her help and checkout. Freddy Scott

Adam and Jalen were very help to find us a bed!!! Very friendly and knowledgeable! Definitely recommend them!

Beatrice has done an amazing job helping us find the right living room furniture and as well as a perfect and complete sleep system with a lifestyle powerbase. I would highly recommend to ask for her when you stop at Woodbridge location.

Shout out to Kim! (Woodbridge location) Thanks for the great customer service.

Recently purchased new furniture. It was a pleasant, no pressure experience. Samina was so friendly and gave us the space and time we needed to find something we loved. Highly recommend.

Adam was extremely helpful in assisting with a purchase of a new bed set

Helpful and negotiable Juan was a great help and I got in and out of the store quickly.

Jalen was a great help and found us the perfect bedroom set. They get to know their customers with their likes and dislikes. Couldn’t ask for anything better!

Jalen was extremely helpful and easily the best employee!

Adam was great!!! He was hospitable and friendly. Explained everything in detail. Oh and he had really cool shoes!!😎

Thank you Adam for all your help!

Adam was very friendly without any pressure to purchase. Very much appreciated all his help

Jared Chisholm has the best customer service, we are really happy with the set we picked out today! Thank you

Juan Saenz was fantastic! He was very helpful and knowledgeable of the products we were interested in.

We went to Ashley to replace one of our old couches, Zafar helped us out and was nice throughout the entire process!

Great Job, Kimberly! Woodbridge Store. Very attentive to needs of customer

Beatrice was amazing she helped me find the perfect mattress for my son thank

I had such a great experience for it being my first time Adam the sales Manager was so helpful and provided us with so much knowledge and Amin the sales rep helped us close on a custom sectional for our new place. Great services and products.

Beatrice & Noor helped us find a great couch and loveseat combo for a great price and it will be delivered in less than a week, can’t wait!

Very good. Beth was awesome 👌

(Translated by Google) Excellent attention 👏 (Original) Excelente atención 👏

Adam was very professional excellence customer service

Adam was so helpful and the whole process was easy peasy. The prices were comparable and we were shown where we needed to look in the store for what we wanted then left to browse, it was great!

Zafar was really easy to deal with great experience!

Really good customer service his name JUAN SDAENZ i Really appreciate your service

Great customer service and an overall great experience. I worked with Zafar and she was great! The manager was also great and willing to work within my budget! Everyone was all smiles and willing to help! Look forward to my delivery, Thank you again.

Beth foster & Juan Saenz helped me to decide. They went thru the details which really helped and I'm fully satisfied.

Adam is very professional and very helpful, highly recommended.

Adam

I can’t say enough about the customer service and professionalism of this location in Woodbridge Cindi was our sales rep and she was absolutely amazing. We told her our vision for our new home and she showed us options that fit exactly what we were looking for and then some. If you’re looking for beautiful furniture with quality customer service to match then this is the place to be.👍🏾

Good prices and Jalen is a great salesman, very fair! He was blessed with a wonderful personality i definitely recommend asking for him! 10/10 service.

Marcus was incredibly helpful and super friendly!

Lamar is one of the associates who received us at the front desk to help us to find our needs. He has excellent communication skills and listening skills, He provided us excellent explanations about what we needed, and overall excellent experience.

From being greeted at the door to the furniture purchase, Cindy was great! Very knowledgeable and helpful making the experience delightful. Thanks Cindy!!!

Karina was great and helpful choosing a couch!

Very helpful!

Cindy and Lamar were amazing

Jared was extremely helpful and knowledgeable. He made the whole process as streamlined and painless as possible. On top of all that he found us the best deals on the price of our 2 room purchase…

Zafar was amazing and very professional. Thank for helping me with my sectional purchase!

Beatrice is amazing!

Cindy was an excellent salesperson. We appreciate her customer service.

Lamar helped my wife and I to find the exact sofa we needed, as we compared it to the one we saw online. He was professional and friendly and explained all of the components of the sofa, as he served us and made arrangements for to get a quicker delivery date to our home. Outstanding customer service! Jeff and Michelle

Horrible. Ordered bedroom and living room sets 3 months ago and still have not received the products. Tried to call the manager and no calls back. Hey Ashley- how about not selling products that you can’t fulfill. 3 months and counting !!!!

I came into the store knowing what I wanted but still wanting to explore various layouts. Ashley always has quality furniture so I knew I’d be satisfied. Jalen helped me map out how the furniture would fit in my space and made appropriate suggestions. He talked me through the payment options and was altogether a pleasure to work with.

cindy

Lamar helped me leave with furniture that I am more than happy with! If it weren’t for him I wouldve left Ashley’s empty handed

Marcus we have good experience

Adam Covington provided great customer serivce! He provided good insight of the type of furniture we wanted and was very nice! Jared Chisholm made the buying process easy and painless!

Amazing service! Very nice staff!!

Marcus is a super helpful sales representative.

Went to Ashley's to buy furniture and the experience was smooth and straightforward. I was helped by Cindy who was patient in helping me find products I had seen online and giving me additional information about them I wasn't aware of. She did an excellent job of giving me space/patience while I made my final decision for purchase. Going out of her way to help me definitely helped the sale.

Working with Adam at Ashley was great, we ended up getting the bedroom and living room set. From initial greeting to final closing it was very easy to work with this sales associate. Thanks Adam!

Cindy was awesome! Definitely ask for her when you go into the store in Woodbridge!

Great Experience, Juan really helped us out alot! Very nice!

My family and I had a great experience here. Such an easy process. Cindy is the best!!! She was very knowledgeable and had great customer service. We look forward to working with her and this location in the future!

Manager Lamar. Was super helpful... Got a great new bedroom set!!

Cindy did a fantastic job helping us through getting a new bedroom set for a little girl! Love the Ashely team!!!

Lamar was fantastic. He helped me through the entire walkthrough and purchase and he didn’t not hassle me and gave me room to breathe. Would highly recommend

Cindy andNoor are amazing

Jalen met me at the door with a bright smile and an eagerness to assist me in finding what I needed quickly. He was very helpful and funny. He made my visit to Ashley very pleasant!!! Thank you JALEN!!!

Jalen was very nice and had excellent customer service he provided us with exactly what we needed and I’m grateful for the service

Samina was excellent and such a professional. She answered all our questions, was very attentive, and helpful. We were happy with what she recommended and bought them all!

Today went by Ashley Store. Although we buy, we experienced amazing customer service from Kim and the Sleep Expert Gentleman (Think his name started with an L). Anyways they were very patient, listened to our needs, and worked to get us what we wanted. We will definitely visit again.

Very helpful. Not at all overbearing like most sales people. We will be asking for Lamar when we return.

Lamar was helpful and very personable.

(Translated by Google) Excellent service, excellent customer service, I am very happy, especially with Cindy, she treated me super friendly and very professional.:) (Original) Excelente servicio , la atención al cliente excelente estoy muy contenta especialmente Con Cindy ella me atendió super amable y muy profesional .:)

Adam was great help.. easy and patient..

Adam was great. Very professional, efficient, and knowledgeable. Great service!

I stopped in just to browse and was greeted as soon as I walked in by Aida. She assisted me with showing me the Hennington bedroom set. I instantly fell in love with it. I came back to finalize the purchase and worked with Jalen. While we were finalizing the purchase, Adam, the store manager, stopped by to greet us and made sure that we didn’t have any questions. They were very polite and helpful. I also did enjoy that they made sure to acknowledge and engage with my son. I would also like to point out that the store was very clean. Jil was also very knowledgeable.

Juan Saenz Great customer service, very helpful and knowledgeable. I will recommend his service to friends

Jalen and Adam are good workers, very knowledgeable. I highly recommend to shop new furniture at the Ashely Home Store in Woodbridge.

Great experience buying a sleeper sofa and a dining table set. Juan Saenz welcomed my wife and I as soon as we came in and gave us a very detail explanation of everything.

Beatrice was very helpful!

Had a great experience buying a new couch from Jalen at Ashley's Furniture in Woodbridge!!

Jalin was fantastic to work with. He was patient, didn't try to oversell us anything, and was fantastic to work with.

Kim and Lamar helped us very well. Very knowledgeable on their jobs. Thanks again and we really appreciate your help

My experience at Ashley Furniture (Woodbridge) was a great one! Marcus was kind and patient with my picky self. He answered all my questions and listened to my needs.

Adam is a good worker and nice he introduced my family and i when we first come in. He showed us what couch we describe

Adam is really a nice, very good service and the couches are comfy. He helped us a lot

Adam is a good helper he helped my family and i explain everything with the payment method and how everything works. He also greeted us once we entered the building.

Quick and efficient experience. Helped us choose the myriad options and configurations of a beautiful sectional.

Great service - Juan Saenz was so knowlegeable and helpful. Great experience.

Great experience, very helpful and knowledgeable of each piece we looked at. Thanks!!

We went to Ashley Store on Sat, 04/13/24 and meet Kimberly, Mitchell, Manager. She showed us 1) Sleeper Sofa (95”) unfortunately the color was white but we decided to buy a cover. 2) Wing chair each chair was white but we will buy again a cover. She was very professional, friendly smile, listened to our concerns of what items we were looking to purchase. She showed us the items on a kiosk but I wanted to see the item in person. She was very patient with us and beautiful personality, excellent attitude. She showed us how to complete the 90 day Leasing options with No Credit Check needed. She explained the entire purchasing process which was very simple. We were very happy customer with Kimberly Mitchell and give her a 5 star rating for excellent customer service.

Jalen was very helpful from the beginning to the end of the sale. Good customer service

Jalen was great

Met Jalen at the Woodbridge store and he was really helpful. He got me a good deal and was helpful all through. I’ll recommend him any day

Beatrice was really nice

Beatrice was very informative of the options I was looking for.

Carina and Jared was truly professional and helping during my furniture buying process.

Cindy is very helpful and has great skills to assist customers in friendly and professional way.. We spent hours in the store and she was so patient to answer all the questions we had with a smile on her face .. Thank you Cindy

Carina was very friendly and provided great customer service. The other store associates were friendly as well.

Juan was very helpful I’m glad he was the one approaching me thanks to him I made a purchase!

Juan was very helpful I ‘am glad he was the one.verry good service. Thanks!

This is our second Ashley’s purchase from this location. Great selection of sectionals. Marcus was able to help us find exactly what we were looking for and was able to answer all of our questions. Great experience overall! We will probably be back, again!

Beatrice

Adam was super awesome and helpful. Great energy and enjoyed working with him

My salesman Adam was OUTSTANDING!! Extremely professional and knowledgeable!! I would give more than 5 starts if I could!!

Adam was our Ashley consultant at the Woodbridge location. He greeted us at the door. From the first word to the last, his customer service was ABSOLUTELY SPECTACULAR!! He shared an abundance of information and suggestions. Extremely people friendly and I felt like we found a new friend! You'd be surprised at how much goes into a full night of rest. Thank you Adam for the lessons and the spectacular service!! Thank you Ashley Furniture for excellent products!

Marcus was extremely helpful!!

Lamar was such a great help!

Marcus helped us get a great deal on the a great mattress. I remember working with Marcus.

Marcus helped us get a great deal on the perfect mattress

Adam was so helpful during our trip! He is friendly and patient and we would definitely recommend him!

Best service! Talk about patience,Samina was extremly helpful.She took her time with me and finding what I thought was perfect for my home! Will definetly be back.

Today I purchased a couch from Ashley Furniture in Woodbrige. Jalen was great and helped me through the process. He was knowledgeable and very easy to work with! 100% recommend!!!

Jalen was amazing!

Knowledgeable and accommodating! We left we exactly what we were looking for.

Lamar helped as soon as we stepped in! Yet he was great about not breathing down our neck. Very knowledgeable and helped with all of our needs/questions. Thank you!

Lamar was great. Very personable. I recommend coming here if you want friendly service.

Thank you, Beatrice for all your help! You were great!

I had a great experience at the store. Beatrice was kind and very patient. When you go to Ashley go see her!!

Jalen did an awesome job. We got exactly what we wanted

Samina offered great service. Totally will return for customer service in store.

I had such an amazing experience with Zafar & Jared! very helping and understanding! will be recommending them to everyone!

Adam did an Amazing job! He knew so much about the versatility of the furniture AND how to firm up the cushions when you need. Wow! So helpful. Thank you again for making this experience so easy!

Adam was very helpful and informative and professional

We had a very nice experience here at the Woodbridge store with Samina. She was very knowledgeable, and never pushy. She was able to get us the very best price on the sofa we really wanted. We went home and slept on it for a night, and decided to purchase the sofa the next day. Samina explained the entire process and ensured the sale went smoothly. We are very pleased, and would definitely consider this store, and Salina for any future furniture needs!

(Translated by Google) The girl who helped me was very kind and explained everything to me well. (Original) Muy amable la muchacha que me atendió y me explicó todo bien

Adam was very informative throughout his presentation. It was easy to connect and feel like my needs were listened to.

Adam was extremely helpful from everything from couches to sleep he’ll take care of you!!

Jalen was super helpful when my sisters and I needed to buy a couch. I recommend anyone ask for Jalen for the best customer service around! 😃

Jalen was super helpful. He showed the features of the couch and quickly helped me apply for financing. I was just browsing today and ended with a pretty cool couch

Jaylen was an amazing salesman. He was very knowledgeable and helpful. I’m very grateful we had him as our salesman to buy our couch

Marcus was great, he was informative and helped us a great while we were making the final selection. I would definitely recommend this place ask for Marcus Mays when you go!!

Jalen was a very nice, helpful and pleasant assistant… easy to work with and made our purchases very easy.

Samina did a fantastic job of helping me with the purchase and finding the right furniture

Beatrice was absolutely amazing!!!! Not only did she handle my 5 year old with grace she kept her as entertained as she kept us informed of all the deals and option available when she didn’t have too. I was grateful and walked out with a new living set because of it!

Samina was so helpful! Me and my partner went in to purchase a new couch and she was so helpful! We walked away with a great sectional at a fantastic price. Please go to Samina with any of your furniture needs

Lamar was so patient. He priced several different pieces for me. Answered all my questions. Cindy was AMAZING! Assisted with additional questions and measurements.

Adam was sales manager. He showed us several options. We selected one. The price was right the service was quick and professional.

!!!DO NOT SHOP HERE!!!If i could give this place -1 stars i would! Rude customer service and lazy delivery team. Been waiting on my furniture to be delivered for 2 weeks now. Delivery guys didn’t even try to deliver to my apartment, they just keep leaving. Lady on phone hung up in my face!! Worst Ashley furniture store

Loved the store and the sales rep.(Zafar) very friendly and didn't waste time. Was able to assist when needed

Samina was very helpful, made the process easy and was able to answer all of our questions. Thank you!

Samina was fantastic and fast! She helped us find what we needed fast, and helped us with all the extra discounts we qualified for.

Marcus was very helpful and knowledgeable. He helped us find a perfect couch and bar stools. I would recommend Marcus to anyone. Thank you !!

Had a great experience thanks to Jalen!

Great customer service! Jalen and Jared are so personable and helpful! I have been looking for furniture for a while you are truly are appreciated!!

Juan Saenz did a fantastic job. Replied quickly and was of great help. Great customer service from him.

There are lot of options to choose from at Ashley, it’s our go to store for furniture shopping. Juan is exceptional at his job! He’s friendly, professional and straightforward. He assisted and advised us in finding the right furniture.

We came in and already knew what we wanted so it was easy to get things started

Adam he understood me really well.

Beatrice and Noorullah are the best reps for Ashley, made our purchase easy and smooth.

Adam was very personable professional and knowledgeable. Great experience.

Juan Saenz is a great salesman and helped us professionally find our staff. All other staff are nice and friendly. Thanks everyone!

Beatrice was very professional, knowledgeable and patient. She provided outstanding customer service. I highly recommend Beatrice to anyone looking for new furniture. She exceeded my expectations.

Jalen Nice and helpful

Amazing service and care from Jared. He is truly exceptional and delivers service with so much passion and attention to details. Best in 3 years

Juan Saenz was very nice and helpful and showed us exactly what we wanted when we told him what we were looking for.

Samina did a great job finding us furniture that suites our needs. We are very happy!

Beatrice was awesome and helped us pick out a nice furniture for the right price. She was very knowledgeable in different options perfect for our lifestyle. Would come back.

Great experience. Beatrice was knowledgeable and very helpful!

Adam Covington was a great sales rep to work with. He was informative and very personable! Love my purchase!!! Special shout-out to Jared C. as well! He helped make the purchase process go smoothly.

Great service, make you feel welcome, Samina help us on the Woodbridge location we were please with her help.

Cindy was very kindly and the precie was excellent

Lamar was super helpful and not pestering at all. I came in 2 consecutive days and spoke with him both times with no issues. He was around if I needed him but didn't approach unless I looked for him. Highly recommend him.

Adam was great very knowledgeable

Straight up 5 stars. Lamar has been nothing but helpful and informative on everything. He helped us find the perfect bed for our daughter and took our wants into consideration. He was also very supportive of our wild 2 year old running around while looking around the store. Highly recommend.

Adam was FANTASTIC! He was very professional, knowledgeable, and not pushy at all. Would highly recommend him! EDIT: Our delivery service was not as smooth. We were told that all our furniture ordered was in stock and would be delivered together. When the truck showed up, on 1 piece was on there, as the second hadn't even been ordered. After calling the store, the piece was eventually ordered and will be here in a few weeks. I'm not sure how Ashley can have you pay for furniture, and set up delivery, when it was never even ordered.

Easy to work with. No pushy Salesmanship

Nice products...Amin was very helpful.

Jalen this young gentleman was fantastic

Marcus May's was very attentive towards my mother as we were in the market for a new couch. He gave us so many options that we ended up purchasing other items on top of the couch.

Jalen is by far one of the funniest and nicest people i’ve ever met😃 and he is a baka but it alr and he is very helpful and nice

jalen is cool and funny he is very helpful and resourceful the bald dude too

Jalen was very personable and helpful. Allowed us to take our time and we enjoyed our experience because of him.

The is the third time I have purchased furniture at Ashley. The sales team is always friendly and helpful. Juan Saenz helped me today. I have a living room that is tricky to furnish, but Juan helped me move the display around so that I could measure the furniture better to make sure it fits. He was even able to schedule my delivery for 2 days after purchasing!I appreciated his help and look forward to receiving my new couch.

Adam was the best! He gave us a good service, thanks

Samina was very helpful and friendly. We found what we were looking for!

Jalen and Adam were both very helpful and understanding to my needs . Both Are very respectful young men.

Marcus was the sweetest! Was super helpful and found us what we needed! And offered snacks!! Bonus!!

Marcus was incredibly helpful and wonderful to work with!

Great info and costumer service Jared and Jalen were very helpful

Jalen was very helpful from beginning to end, flexible, quick to understand, and a great conversationalist! Thank you for making the process easier and better!

Ms. Beatrice cares about customer needs. She was the reason we made our purchase today.

Cindy y carina

Amin, awesome sales man, very helpful with sales.

Amin was outstanding

Juan Saenz gives an excellent customer service.

Lamar was very patient and helpful. It was a carefree buying experience.

Juan Saenz was fantastic

Samina was very helpful when I needed help with finding the perfect sofa. She helped me look for different options and answered all of my questions.

Quick, fast, and smooth customer service by Beatrice and Noor. They asked what we wanted and ensured we were pleased with our purchase. Great prices were offered to meet our budget.Thank you both for helping us finding a bedroom set for your guest room.

Very helpful and approachable. Helps you to understand everything you’re getting and gives decorating ideas.

Samina is an excellent salesperson. She did a wonderful job showing the furniture and she got us a great price.

Lamar was outstanding and patient, he showed me so many couches and found the perfect one for me. He’s an asset to Ashley Furniture.

Excellent service from Samina! Found the perfect couch and love seat for us!

Marcus was great from start to finish (of sale).

Carrina was such a great help with our purchase of our new living room set. She knew all the answers to our questions and was so so knowledgeable about all the furniture.

Beatrice has been a great help to me and my individual in selecting and purchasing a bedroom set. She is very professional and great to your team.

Adam was very professional; he patiently helped us with all the questions we had!

It was my first time in Ashley's. I was met with very nice people, Beatrice was very pleasant.

Beth and Jarred did a terrific job helping us to chose the fornitura of our house. it was a satisfying feeling to actually get what we wanted and made the perfect combination for our dinning room, living room and the mattress’s we wanted. They both took the time to serve us and went above and beyond with their costumer service. If you ever go to this location ask for Beth and Jarred.

Juan was great and provided excellent customer service.

Today I went in hoping to buy all the Furniture we’ve been looking for in one store, and we finally did thanks to Beth a merchandiser who helped us find everything we needed and Jared and assistant who helped us negotiate a price with good taste. Especially since my parents are very picky. This is the first place I think about when moving out and looking for new furniture.

Beth and Jared did a good job! Bonding with Beth over our dogs was super fun, she was an amazing lady and amazing worker as well as Jared!

Beth Foster was amazing while we shop at Ashley Furniture store Woodbridge VA. She was very knowledgeable and patient with us.

freindly service no high pressure excellent quality

Jalen was the only one that greeted my wife so he got the sale..

Adam is the best at demonstrating the Tempur-Pedic sleep presentation.

Juan was very curtíos and answered all the questions my husband and I had. Juan is very knowledgeable, I would recommend him to any one.

My wife and I went to buy a dinning room set at Ashley furniture and we were greeted by Cindy, a sales rep. Cindy was very kind and helpful. Thanks to her we got a great deal on a great dinning set. I appreciate all the great attention we received.

Great experience, very helpful and knowledgeable!

Had a wonderful and efficient experience with Adam. Great guy to go to for all your furniture needs.

Very patient! Jared was awesome!

carina was extremely helpful and knowledgeable! I would definitely recommend this store. Great costumer service.

Zafar was super helpful when choosing the right couch for our space. We needed a small sectional and she pointed us in the right direction. She made the buying process simple and quick. I would shop here again! Thanks again, Zafar!

Amin and Aida were great! They helped my family and I pick a couch and were very friendly throughout the entire process!

We had a great experience and the manager Noorullah was very helpful

Marcus was awesome! Thank you for all of your help! 5 stars!!!!!

Lamar was very helpful and it was appreciated that he did not follow us around

We came into buy a living room couch at the woodbridge location and Beatrice helped us. She was absolutely amazing. She was not pushy and didn't make it an uncomfortable sales experience . She gave us our time to process everything and then swiftly took care of the entire process after we decided to buy. And then her along with the manager Ali were incredibly helpful, nice and gave us a discount for the protection plan as well. Just because of Beatrice's service, we will most likely be returning to get more stuff for the house. A massive thanks to Beatrice for making this experience smooth and excellent for us.

Cindy was very helpful

Amin was a great help in our search for a sectional! He was very friendly and quickly processed all of our paperwork.

We were in the store to find bedroom furniture. Lamar was very knowledgeable and helpful in making our final decision. We are very happy with what we decided to purchase. I definitely recommend Lamar in the Woodbridge VA store.

Seminar and Valerie they are really excellent, good customer care i am very much satisfied. Thank you.

Lamar was very helpful, professional and friendly, he was the reason I decided

Lamar Was excellent with his service and the quality of care of the date of me

Carina was amazing to work with! Super helpful and knowledgeable! Thank you so much!

I went into the store for living room furniture. I’ve been searching for a long time. They didn’t have exactly what I wanted but nope helped me come up with a close replacement. He is efficient and up beat. He knows his stuff. I love his customer service. Thanks Noor!

Adam, was a great help and full of valuable information.

Bought two beds at the Woodbridge store. Beatrice was very friendly, professional and helpful.

Adam was Knowledgeable and Kind and Presentable, I would recomm end him to anyone looking for a bed set

Adam was very helpful with assisting me to get the sofa I was looking for. He was very patient and educated on the products available.

Cindy was great. Quick and efficient

Beatrice was great help !!!! She took very good care of me

Amin is the best in the world!

Had a great experience today at my local Ashley store, ordering a desk and bookcase set offered online that was backordered. The store matched the amazing online price and arranged for quicker delivery. Fabulous by the store manager and customer service rep Beth Foster. Excited to get it.

Marcus did such an amazing job. We would definitely come back to him to buy our stuff. He’s extremely understanding.

Awesome personality very passionate about his job. Very nice person.

Marcus is such a Great person to have help with your new place! I WOULD RECOMMEND HIM TO ANYONE

Jalen was amazing! He was very personable and friendly. If you go to this location, I highly recommend asking for Jalen. We would leave 5 stars, but management seemed to be uninterested in selling us a couch. Otherwise, a great experience with Jalen!

Adam was a great help from the moment we walked in the door! We went in for a mattress and after doing a “sleep” test he found us the perfect mattress! He was very professional, friendly and positive minded! From never buying a mattress in a furniture store, he made the process seamless. Would highly recommend him for all of your furniture and bedding needs! Thank you Adam!

Adam was absolutely fantastic to work with! His knowledge of beds and helping us every step of the way was an amazing experience! Thanks again!

Lamar was extremely helpful and friendly to us. Wasn't pushy, and actually spent time with us made it feel more comfortable than just a transection. Definitely will recommend coming here and working with Lamar!

Lamar was friendly and very helpful!

Jaun was very professional. His customer service was too tear. He was very knowledgeable about the sofa he sold us.

The salesmen are great! However the lady who answers phones will not help you and do NOT use their delivery service; outsource your own delivery if you purchase furniture. As a military member they have made the delivery process a lot more difficult than it ever needed to be. 1/5 because they pick up the phone.

Lamar was awesome! He was helpful and friendly. He helped me pick out a loveseat and I couldn’t be happier. Thanks!

Working with Carina & Adam to get my living room perfect! They have been fantastic. Highly recommend. Adam is very personable and makes you feel right at home.

Everyone in the store is very helpful and not pushy about selling furniture. Beatrice was lovely and extremely professional and helpful.

When you have to sleep on the floor for TWO freaking months due to silly mistakes from their delivery and store team, I guess they deserve a negative star rating. They said two deliveries but made 6 deliveries over the period of two months because either they brought damaged furniture or missed one thing or the other, yet still order is not completed. You should have unlimited time to talk to their customer service and store to fix the issues with your order. By the way don't get deceived by the rating, the sales agents there push you to give five stars before even leaving the store. Sooo regretting MAKING ASHLEY PART OF MY HOME.

Great experience. Jalen let me know he was available for when I needed him, and checked in a couple times, but ultimately gave me space to look in my own which I really appreciated.

Adam was great! Very helpful, friendly, and made sure to go above and beyond to meet our needs and help us out as best he could! Would definitely recommend to come to him :)

Beth and noorulah and Asad have been very helpful and gave us a great experience . We will make sure we come back and see Beth and Noor. Thank you!

We have a great experience at Ashley Furniture!!Jalen was very attentive, helpful and very professional. We for sure are going to coming back.😍😍

Jalen and Jared were great got us what we wanted and we are very satisfied with their customer service!!!

(Translated by Google) Amen (Original) Amin

Amin He was very nice and helpful.

Stamina and Noor were great help finding us the right living room furniture. Highly recommend this store

Mes .Zafar very professional she is very helpful thanks for het service

Beth and Noor were great help finding my bed frame and mattress

Semina and Jared were awesome! Very helpful

Zafar provided great service and her all around knowledge was superb.

Juan saenz was the guy that help me, super helpful, great communication, very nice, understanding. I would definitely recommend coming here.

Marcus was great!

Lamar was very helpful in helping us pick and choose a couch for our living room. Looking forward to the delivery!

Good job by Mr. Mays! Thanks!

(Translated by Google) JUAN SAENZ I love this store the staff is 100% friendly Fantastic prices, The #1 quality in the area And Mr. Juan 👍👍👍 (Original) JUAN SAENZ me encanta esta tienda el personal 100% amable Los precios fantasticos , La calidad #1 en el area Y seńor Juan 👍👍👍

Great helping out and answered all the questions! Was very patient! Great people skills!

Adam was great help, he was definitely knowledgeable and knew the answers to all of my questions.

Adam was an amazing help, and was able to help me find anything and everything i needed

Jalen was fantastic. While we didn’t purchase anything at this time, we would come back and buy from him for sure!!

(Translated by Google) !! very friendly charismatic recommended to ask for him and Juan Sean's Ashley will serve you (Original) !!muy amable carismático recomendable para que pregunten por el y los atienda Juan Sean’s Ashley

Lamar at Ashley Furniture is exceptional! His professionalism and knowledge make the shopping experience a breeze. He listened attentively to my needs and helped me find the perfect pieces for my home. His friendly demeanor and patience made the process enjoyable. I highly recommend Lamar to anyone in need of furniture expertise. I will not get this without him.

Adam was very helpful.

Great selection, clean, friendly and knowledgeable! Beth offered amazing service without pressure! Team approach to make sure all our needs were met within budget! We will be back!!

Juan Saenz very helpful and knowledgeable on the product, very happy to have Mr. Juan as sale person. :-)

Jared Chisholm was the best customer service rep/salesman I’ve ever met in my life. I will send my future children to buy furniture from this man!

Beatrice was extraordinary in her services. I would recommend her to my friends

Samina, great costumer service she helped us finding what we needed! Thank you so much!!!

Juan was helpful and pleasant. He was very knowledgeable about mattresses and was a great help in chosing the right mattress.

I had a good experience purchasing at Ashley. The guy who helped me was Jared Chrisholm,he was very friendly.Thank you so much!!

Beth was really helpful, kind, and patient during our process to buy our new furniture.

Worked with Jalen and Jared. One of the best sales experience I have had in a while. Both gentlemen we very professional and made me feel that my needs mattered. I was surprise to learn Jalen had only been on the job for three days. Thank you guys...

From the time we enter into Ashley furniture, Lamar is a supervisor at the Ashley store. He was very helpful. He took the time to find out exactly what we were looking for. He showed us and at the end he was able to give us everything that we were looking for plus more great supervisor.

Came in and was helped right away. Found everything I needed and was helped by Lamar.

Marcus was spectacular with helping my wife and I purchase a rug and two bar stools I’d recommend anyone come to the Woodbridge Ashley location and request Marcus !

Zafar was so helpful, friendly, and courteous…she made our shopping experience a breeze!

Lamar was wonderful to work with! Very attentive and knowledgeable. Made my purchase flawless!

This handsome man named Lamar helped me out at Ashley and if you make it here please ask for him!

Beth is very experienced and handled our questions professionally. She also made the check out process quick and had us in and out quickly.

Adam was very helpful and knowledgeable. He helped design the living room with pictures and descriptions of the living space. 10/10 recommended!

Adam was great and seemed like he really cared on what we were looking for and gave us great interior design tips

Wonderful experience with Jared!! Sale team was so nice and let us take our time looking around! Thank you!

Jalen was an excellent sales associate. Great demeanor and provided satisfactory service. He ensured all my questions and concerns were addressed.

Came in twice this week looking for a new couch before a big move. Jalen helped out a lot with both questions and concerns we had. I recommend coming to Ashley and asking for Jalen as your sale associate!!

Adam was very welcoming and helpful in our search for a new sectional/living room set. Even when we expressed our price frame, he worked with what he could to the best of his ability as well as not exceeding our price range. We'd certainly recommend anyone to get in contact with Adam at the Woodbridge Ashley location.

Lamar was very helpful. He waited until we needed assistance and did not immediately start trying to selling us on products. He listened and then offered help. Thanks for your help!

Samina did excellent job helping us to buy the bedroom set

Samira she’s the most nice person I recommend her 💗

Purchased recently my furniture in Asley Woodbridge and our salesman was awesome very responsive and very knowledgeable of every detail and question we had his name is Lamar. 100% recommended