Ashley Store Wytheville, VA

Tommy Manuel gave us a great experience. Thank you for your patience and attention

Tommy Manuel and TJ Widner were very friendly and awesome! Great place and great people!!! Tommy is an asset to any company. Ashley furniture is now in my purchasing mind for furniture because of him. Sarah Dineen

Tommy and TJ did a fantastic job building us the couch best suited for our home!

Tommy Manuel &TJ Wider were very nice and Helpful in our purchase.

Thomas Manuel was SO helpful! My parents are 87 and 89, and Thomas respectfully and kindly helped them find a new couch. Not only that, he got them a great deal that was in their budget. He even threw in four pillows that weren’t originally with the couch, which made my mom so happy!

The whole staff at the Wytheville store are fantastic!!!!

Tommy Monuel was very helpful!

Thomas Manuel and TJ Widner were amazing! They took extra time to ensure the questions we had about the bedroom suite we were ordering were answered; they took extra care with ordering ensuring everything was exact; all around it was an excellent experience thanks to these two individuals!! Ashley is lucky to have these two employees on their team!

I have had some previous bad experiences at this location, but the new Manager Tommy Manuel and TJ Widner made us forget all about them. They were both incredibly professional and personable. They genuinely cared about what you told them and were willing to help you get what you needed. Prior to this experience I wouldn't have sent someone I hated here, but now I will happily send anyone that needs furniture to them.

We had a GREAT experience at this store. The new manager Tommy Manuel was wonderful and helped us every step of the way in finding what we wanted for a price we could afford. The office manager TJ Widener was also incredibly helpful explaining everything. We will absolutely be back and will recommend the store to everyone we know!

Was visiting from out of town and decided to go into Ashley. Was met up front by Tommy Manuel was so friendly and helpful in telling us about the town. We told him we were just browsing, will definitely visit again.

Tommy Manuel has the best customer service. He met our requirements and needs in a pinch with the best price. Will definitely go back in the near future and will ask for him..

The new store manager Tommy Manuel was absolutely awesome! Listened to my husband and I when we mentioned our budget and was extremely respectful of how much we wanted to spend.

We went into the Ashley Store to do some window shopping. Nick Long was a new sales associate that was incredibly helpful. We were upfront with him in the fact that we live out of state and were just looking around. He asked if he could still assist us to give him practice. He tirelessly answered questions and looked information and prices up. Around and around the store we went looking at different options. If he didn’t know the answer he promptly found someone that could assist him. If I lived local to Wytheville, I’d 100% go see Nick again. In addition, both him and his manager Tommy Manuel worked to see if we could order through them and have the items shipped to a store local to our home. Ultimately, the answer was no, but the extra effort was appreciated.

Very informative about product in store and helpful

Exceptional experience today, sales manger directed to exactly the item I described wanting. Purchase and pickup (since it was in stock) experience couldn’t have been better.

It was a pleasure working with Tommy Monuel in purchasing a bedroom suite, sectional and kitchen table. He and his team, TJ, were knowledgeable and answered all the questions about the furniture.

Tommy Manuel helped us pick out a sleeper sofa for visitors. It was a great experience. He did a wonderful job showing us around. We will definitely bring more business to him. He truly is an asset to the company.

We had a wonderful experience here today! Tommy Manuel was super helpful and patient with us as we picked out the perfect sofa. I'm handicapped, and he went out of his way to move any furniture that was in the way of my wheelchair. We'll definitely be back and recommend this store and working with Tommy!

We had a great experience at the Wytheville, VA Ashley Furniture. Tommy Manuel was very nice to work with. Thank you

Me and my husband Mark love Ashley. We live in North Carolina and visit Wytheville frequently. Today, we decided to go into Ashley's and we were not disappointed. We were met at the door by Tommy Manuel. We told him we weren't really looking to buy, that we just wanted to look. We had been by this store so many times previously. He was very kind, and very polite, and even offered to show us around the store. We were in there for well over an hour, just talking and looking at everything. Not once did he try to push us to buy anything, he only talked and listened. My husband has now decided that we do in fact need a new couch, and we know exactly where we will be going and exactly who we are buying from. Thank you Tommy for your kindness. We will see you soon 😊

Tommy Manuel was great! Very helpful and friendly.

Tommy was a very nice, friendly salesman! He was very helpful in the piece of furniture we were looking for. Thank you!

Tommy Manuel took very good care of us. In a situation where the store manager failed us he stepped in blindly to the situation and was eager to help and resolve the situation. Thank you

Sales Associate Tommy Manuel at the Wytheville location was absolutely great!

Tommy Manuel in the Wytheville Ashley store was so helpful! I was in a position where I needed something specific the same day. He showed me what was in stock that could be delivered the same day. Thank you Tommy!

Brittany Tatro was wonderful to work with and made our purchase experience enjoyable.

Tommy Manuel was awesome with me and my husband he met us at the door with a smile. He helped us with a new couch and a few extras for our new home.

Tommy Manuel is outstanding! Tommy showed us great pieces and was most professional and friendly. He made furniture shopping enjoyable...great deals!!!

Extremely helpful and friendly staff. Tommy Manuel was wonderful with showing us around, getting us information and the store had excellent deals. Highly recommend this store!

I had an excellent experience at Ashley Furniture in Wytheville. Tana was extremely helpful, kind, and professional throughout the entire process. She took the time to answer all my questions and made sure I found exactly what I needed. Even when faced with a disrespectful employee, Tana handled the situation with absolute professionalism and grace, ensuring the experience remained positive. Outstanding customer service highly recommend this location and Tana in particular!

Tommy Manuel was very kind, courteous, knowledgeable, and helpful to me and my family when we visited the Wytheville, VA store. We greatly appreciated his assistance!

This store has completely turned around since Tana took over! The atmosphere is so much friendlier. The staff seem happier and more helpful, and it’s clear that Tana truly cares about both her team, the customers, and the community. She’s done an amazing job it’s honestly such a better experience shopping here now!

Tommy Manuel was great. Showed me several sectionals. Will be back to purchase.

Great experience. We purchased a sofa and love seat with power reclining. They gave us a great deal on the set. We got it home and realized we needed an additional battery pack to run the sofa because our open floor plan at home did not allow us to put the sofa and love seat against the walls. They provided another battery pack to us free of charge.

The associates at Ashley in Wytheville were exceptionally friendly and helpful. The quality of the furniture is top notch! With a house full of pets and a rambunctious grandson, we needed furniture that would last. With the help of the salesperson, we were able to purchase a reliable sofa and recliner.

It was such a great experience at Ashley’s. Tana especially was very helpful and patient with us throughout the process. I would highly recommend!

Me and my girlfriend went into Ashley’s over the weekend to look for a new couch. We were greeted with the warmest welcome from Britney. She helped us out with all details, and she was also very knowledgeable. We will definitely be returning when we make our decision!!

Well organized store. And the staff are super friendly!! When I'm ready to buy my new living room suit this is where I will go.

poor management and unprofessional:)

Please check your furniture. They covered up scratches and sold a tv stand. They got over on an 82 year old disabled veteran. They said all sales are final. Sad sad

So they flat out lied about the delivery time. Said a week 1 month later still dont have it. The lady at the warehouse said they knew it would take a while, so she lied when she said it.

I purchased an Ashley reclining sofa about 2 years ago and I am ready to throw it in the garbage. I would not take anything Ashley sells if you would give it to me. I bought the 5 year warranty plan and I have already 2 claims on it in 2 years. It is impossible get in touch with Ashley directly. No wonder. They probably ashamed of their products. I would be as well. Take it from me. DO NOT BUY ASHLEY FURNITURE.

Salesman filled us with false deliveries and after we paid, they wouldn't return our calls for delivery times. Spoke to manager who wasn't helpful. We wont be shopping there again.

It's a satellite store, so they don't have a lot in stock, but they have access to warehouses with transfer fees

When I finally received furniture (after 3 times of us sitting at home waiting for delivery) it was incomplete. Was told they would bring other stuff later that day, again didn't show and wouldn't answer calls. Horrible communication as well. Would not return multiple calls or text throughout a weeks time. Even the manager didn't call back. We will not be doing business with Ashley Furniture ever again!

TJ and Lance were awesome to work with. Made everything super easy and did all the explaining necessary for us to make a purchase! Thanks again guys

Don't expect any refund on your purchase if you decide not to purchase furniture from them because it want happen they tell you they don't do refunds and then keep your money

We have had a ashleys memory foam matress for about 7 or 8 years and let me tell ya. If it's "firm" then it's always gonna be that way. I'm 170 lbs and it's still too firm for me and doesn't fit the contour of me and causes pain. So since the matress still looks brand new we went to look at a affordable replacement and every matress they had online under $998 wasn't on display and the fella thay helped us wasn't aware of them but was knowledgeable enough to let us know they had nothing in our budget. So, we liked the prices at Mattress firm more .

I went in on my lunch break to look around and was greeted by Toni Widner such a sweet lady! My husband and I are looking for a new bedroom suit and Toni asked what I had in mind and I gave her a few ideas. Toni showed me 3 that I really loved gave me some information on it so I could give to my husband. Thank you Toni for your help! We will be back!!!

A1 customer service and experience. Would highly recommended. Wonderful experience. Austin was a phenomenal sales associate from start to finish with knowledge of the product right down to the final sale.

Brian was very curious and knowledgeable! Thank you for your time and effort of showing me what you have!

Bryan Myers was great. Very professional and helped us to find exactly what we were looking for. Will definitely go back

Very professional!

I have made several purchases from the Wytheville location and my overall experience has been great. My salesperson has been Kate R. and she has been knowledgeable and professional every time. She always makes me feel at home and her follow up is exceptional. I highly recommend Ashley-Wytheville and don't forget to ask for Kate!!

The Ashley store in Wytheville is our favorite furniture store. We drive from Bristol to Wytheville (1 hour) to make our furniture purchases. The store manager, Bryan Myers, is a big part of the reason. He always greets you at the door with a big smile and makes you feel at home. Bryan is very helpful and is willing to work with you to make the deal work. Kudos to the Wytheville Ashley store for a job well done!

We would like to compliment Kaitlynn R on her expertise and customer service. She was very patient kind and knowledgeable. We would definitely try to find her for help on our future purchases. Thank you very much Kaitlyn! Great job!

Went into Ashley’s here in Wytheville to just kill some time. Wasn’t really in the buying stage. I was greeted very warmly by Toni told her she didn’t need to waste her time I wasn’t buying today. She said no waste at all if you were going to buy what would you be looking for. I told her a couch. She showed me around we sat on several and as she was telling me about the sale I went on progressive to see what I could get approved for. So my “not buying” turned into buying and having it delivered. And I LOVE LOVE LOVE my recline sofa!!! So does the family. Thank you so much Toni!

Friendly, knowledgeable, and very helpful. Kaitlynn Rittenberry went above and beyond to make it an easy and smooth experience. She helped me pick out pieces and advised me on delivery dates. She answered all my questions including over the phone and over e-mail. She was very accomodating and kind. I highly recommend this store and Kaitlynn in particular. Can't wait to get my new furniture.

Had the BEST experience ever with buying a mattress! Kaitlynn Rittenberry was EXTREMELY helpful and knowledgeable about all the products and accommodating to all my calls and questions, even after the sale was completed! She offered the BEST customer service! Bryan Myers the store manager was equally helpful and accommodating and help make our purchase the Extremely smooth! Thank you both Kaitlyn and Bryan for the wonderful experience!!!

Had a wonderful experience shopping for a new couch, Jessica and Kate were extremely helpful and personable to work with!

Brian myers was great!! Great service and super helpful!

Come see Jessica and Kate the are friendly and very helpful awesome people

Bryan and Jessica were incredibly helpful and made sure we were happy with our purchases. They even stayed open later so we weren't rushed when choosing furniture. We will absolutely be back if we need furniture in the future.

Kate and Jessica are amazing!!! They went above and beyond for me! They earned my business for sure!

Jessica helped my wife and I buy an awesome couch for our first house! Great service and made all the paperwork super easy.

Great place to shop and great prices and people are very friendly and helpful and great to work with. Thanks to Jessica for all here help.

Jessica and Bryan were a great help in finding the perfect chair.

Just bought a couch a live seat! Our salesman was Bryan, he was amazing and helped us pick one an respected our decisions! And gave us space when we needed! Probably wouldn’t have been able to get it without him! Greta salesman an guy!

Jessica and Kate were amazing to work with!

We love our sofa we found at Ashley Homestore in Wytheville VA! Jessica was very helpful and we would return there in the future!

Jessica was awesome, made the buying process very easy!

Very friendly and through.

Bryan and Kate great experience

Jessica was very helpful , delivery time is too long

Jessica in the Wytheville store was very helpful and great information.

Jessica made sure we were taken care of with every piece of furniture that we decided to look at. Had a wonderful experience, thank you.

Beautiful furniture at reasonable prices. Jessica and Katie were very helpful but gave us space to look around with no pressure. Will definitely purchase again!

Absolutely the easiest transaction ever. Jessica and Kate were so helpful and eager to help us with the items we were interested in. Showroom was incredibly clean and furniture selection was situated very well. Drove over a hour to come to this particular store. Did not disappoint🥰 Great service!

Calvin was amazing, helpful and helped us get everything we needed! Will be coming back for other furniture needs!

Amazingly friendly service, will be back definitely to buy more!

Best support and service I've ever received. Calvin Boyd was super friendly and helpful and helped me find exactly what I needed

The process this furniture is ridiculous, but very friendly people.

Go see Jessica at Ashleys in Wytheville!! She's friendly knowledgable and will get you exactly what you are looking for!!!

Calvin was very helpful and knowledgeable and found the perfect mattress for me. Ended up purchasing from another company with the adjustable base I wanted. For the same price as Ashley wanted for mattress

Super friendly

Calvin Boyd was great to work with

Jessica was very helpful and friendly. No pressure and easy to work with.

Provided excellent customer service!!

Ashley’s furniture are crooks! They over charge their customers and lie about everything. Say they would give a certain price but gave a way different one. A couch and loveseat that was suppose to the $1,500 is now almost $3,000. Such a rip off. I’ll never do business with them again.

Calvin was a great help and took care of everything we needed. Will definitely be back to this location.

Calvin is awesome😊

I really enjoyed working with Calvin found what I wanted and got the financing done quick

Matt was great and the process was smooth!

Awesome customer service. Calvin Boyd helped us find exactly what we were looking for within our price range. Thank you!

Calvin Boyd helped me get just what I wanted within 10 mins!! Great job

Calvin Boyd was very helpful in helping us pick out our new living room suit. He was very knowledgeable and we're happy with our purchase.

Calvin was so nice and helped so much great salesman!!!

Calvin was awesome with helping us find our new couch!

Calvin and Kate were very accommodating. My mom has limited mobility and they found the perfect chair and offered 6 months same as cash financing. Excellent team! We wonr buy furniture anywhere else.

Helped me find a bed for my toddler! Thank you Calvin Boyd!

Calvin Boyd and Kaitlynn Rittenberry were awesome to work with and helped us with the purchase of our new couch.

Calvin Boyd was excellent. Helped us with our furniture needs and with finances.

Calvin Boyd was extremely helpful with our purchase! Thanks again!

Had a pleasant experience shopping there. Calvin Boyd and his staff was knowledgeable, friendly, and helpful. I'll only do business with them moving forward!

Very helpful

Calvin was an excellent sales person. Very informative

Great experience, Calvin Boyd was our sales representative and he was very helpful and attentive. He was able to show us all the different products and we got annew bed for our home. Thanks Calvin!

Absolutely amazing place to work with will definitely be buying all of our furniture from here for now on. Calvin Boyd is an especially amazing person to work with couldn’t ask for a better easier service.

Great experience with Ashley Furniture. Products are wonderful and the Store Manager Calvin Boyd was helpful and went above and beyond to help and make sure I found everything I needed. Will definitely return in the future! I would like to add an addition to this review… the store experience was great and couldn’t have been any better. However, the experience with the delivery warehouse has been a different story. Incomplete delivery, no offer to expedite missing furniture in a timely manner and warehouse staff very unfriendly.

Calvin was very professional and knowledgeable in assisting with purchasing furniture. Would recommend Ashely of Wytheville!

Calvin was very helpful at helping us find the couch we wanted!!

Calvin was great help and very informative!

Kate was such a pleasant sales associate and worked attentively to make our shopping a pleasant experience!

Calvin was absolutely wonderful! He helped me pick out the perfect couch for my basement. The store has a great selection with friendly staff.

Kaitlynn Rittenberry done a fantastic job with assisting my fiancé and I in finding a kitchen table! She was beyond helpful, super kind, and knew what she was doing! She is dedicated to making her customers happy!

Great experience

Calvin was great! He helped us find exactly what we wanted and explained everything.

Calvin Boyd and Kate were very helpful in finding our new furniture for our home and made our shopping experience super easy! I plan on recommending Ashley in Wytheville to friends and family!

Really quick with assistance and help. Thank you very much for helping us Calvin Boyd.

Calvin was very knowledgeable about the furniture! Pleasant to work with and knows how to make the customer happy. Thanks Calvin!

Calvin and Kaitlynn were super nice and very helpful! Great experience shopping at this location!

Calvin and Kaitlynn were super helpful in finding our new furniture for our home and made our shopping experience super easy and Hassel free!!! I definitely will recommend to all my friends and family to come up here and check their selection out and I will make future purchases when needed!!!

Very good service.

I found Matt, Joe, and Calvin very helpful. Friendly and considerate. They listened. Matt answered my questions and worked with me on my needs.I would do business with them again. It is so nice to walk in a store and have friendly people waiting on you. Thank you.

Kate was extremely helpful and so sweet! I definitely recommend asking for her next time you go in.

Bought a living room suite today from Mathew Marshall he did a great job never knowledge. I can't wait for it to arrive!

Today we bought a bedroom suite and the sale people Calvin, kaitlyn and Matt were so helpful. We will be buying again. Thank you

Calvin was very easy to talk too, paid attention to what we were looking for and anticipated questions. Friendly and would shop there again.

Calvin Boyd was awesome he come to me when I walked thru the door and asked me what I needed and he was on it I was very Pleased

We visited the Wytheville Ashley store and met Calvin Boyd. He was friendly, funny and knowledgeable. We had the choice to wait and shop elsewhere but he was able to help us with all our needs in one visit. Thanks Calvin, we enjoyed our time with you!

Store personnel were very friendly and helpful with our purchase.

Ask for marty

Jessica provided a wonderful and detailed experience all through my time there, highly recommend to anyone needing to get their furniture needs met!!

Jessica was very helpful with our purchase of a new couch.

Jessica was very friendly and knowledgeable. She did a great job helping us get what we needed. Definitely recommend

Jessica was super helpful and friendly. Great prices. More affordable than Schewells

The manager, Jessica, went above and beyond. Went in just trying to get ideas for a new couch. She took the time to walk me through what they have and could get after finding out I have issues with the way things feel. Ended up back the next day with questions about pricing and different configurations of customizable sectionals. She explained the different financing available, and walked me through how the protection plan worked. Ended up purchasing multiple pieces. Will definitely return in the future.

Had a great experience shopping for new living room furniture. Jessica Safewright explained every option for our new choice of furniture.

Jessica Safewright at the Wytheville, Va. Ashley furniture store was awesome. She listened to what we said were looking for and and gave us a great deal on a new sectional for our family room. I highly recommend her if you are looking furniture.

Very friendly and helpful staff member! Special thanks to Jessica Safewright

Go by and ask for Jessica. She is great to work with. She went above and beyond to accommodate all of our requests. Delivery drivers were also super friendly and did a great job. Highly recommend!!

Beautiful furniture and great deals, too! The ladies were very helpful and friendly. I wanted to buy the cream couch and loveseat but my old friend bought it for me and welched, as usual. I will shop here, again!✌️❤️🌞

Scott was awesome!! Very informative and helpful

Outstanding customer service went out of her way to find us the perfect coffee and end table since we needed to match an existing piece! Thank you!!🙂

Jessica was amazing and super helpful! We were in an out of the store within the hour with all of the items we needed! She was extremely friendly and personable. She also was willing to work with us to finding exactly what we needed in a timely manner! Highly recommend!

Marty

Visited Ashley’s for a table style we found online, Jessica safewrite helped us find a kitchen table for a better price. Super helpful all around great staff!

Marty

Jessica very nice and helpful with every question. Very clean store. Will definitely be back

Absolutely fantastic. Jessica was great and helped us through the entire process. Can’t recommend enough.

Liv and cam were great

Great service by Jessica!

Wonderful customer service and furniture!

Great to work with

I've got a second delivery date, due to the order did not get on the truck to the delivery company for reasons unknown

Girls were great! Jessica an Shelby

What’s better than a new recliner? A whole new living room suite surely is!!! Shelby and Jessica were fantastic, so helpful in finding just the right pet friendly things! Thanks a bunch y’all!

Jessica was very attentive and able to answer all our questions. We shopped around and the quality and price were way better than anyone else's mattresses.

Very helpful, friendly staff. They were able to answer all our questions about everything and made the decision to buy very easy. I definitely recommend Ashley Home Stores for all your furniture needs.

Jessica was amazing to work with. We love our furniture and the staff. Jessica was very helpful

We have shopped around at several furniture stores in the New River Valley and Ashley Home Store in Wytheville is hands down the best. They have the best quality items at really good prices. We went in and bought the Bardarson 4 piece sectional. Jessica Safewright was our sales representative and we couldn’t have asked for better service. She even gave us a really good discount on our furniture. Very kind, respectful, and helpful. Thank you to everyone at Ashley! :)

Go see Jessica S. For all your home furnishing needs!

By far the worst experience ever. The little man manager basically lied. We paid for furniture it's been weeks since still no couch.

It was Wonderful! The girls that helped answered everything question. And had great personalities! Will go back to Ashley Furniture in Wytheville for future purchases.

Go see Shelby and Jessica for all of you're furniture needs! Couldn't ask for a better group of ladies

Very Friendly staff an very knowledgeable

Awesome experience with Jessica! She went above and beyond to find exactly what we were looking for❤️❤️

Margaret your go to girl

We bought a new house and wanted a nice bed to go along with it. Shelby Graham at the Wytheville store went above and beyond to make us happy with our bed, mattress, and foundation. We will definitely return for future needs because of Shelby.

Jessica S. and Shelby were great with helping me find my new sofa.

Marty did a great job highly recommend

We have been to this specific Ashley store many times, and Jessica Safewright is the best to work with! She is quick to help, very friendly & always on top of it! We will always be back to her for our home furnishing needs!

Our sales girl Shelby was great...that was the most pleasant experience...however distribution center is terrible...they delivered our furniture...and put the wrong piece on the truck after waiting for 3 weeks...when I called the distribution center they told me it was going to be another 2 weeks for my correct piece to be delivered....they didn't make me a priority for their mess up...we get a notification of the delivery time between 3-6pm doesn't get here until 9pm...and it's broken...when I called to tell them it's broken...they have to email to get a replacement piece....this experience was awful...will not be shopping with Ashley furniture again...

Selections were beautiful & I found exactly what I was searching to purchase. However, I haven't received my order yet so I can't really rate the quality even though it appeared great.

Jessica was great with helping us find new living room furniture! We’re grateful for her help!

Have furniture needs?! Check out Ashley’s Furniture in Wytheville VA. Ask for Shelby she can give you a seamless experience!!

Shelby was a delight as well as very informed. My husband and I bought almost all our livingroom furniture from her and because of her.

Great service. Jessica was very friendly and accommodating for us.

Aeyla, Shelbie, and Kaylee were incredibly helpful. Their customer service skills were above and beyond. So satisfied with my purchase experience.

Jessica was very helpful and patient with me finding exactly what I wanted. Very nice people. Clean facility and nice furniture for a good price. I will definitely be back.

Great customer service!

I've never had a better shopping experience then with Ashley. The friendliness and kindness can't be beat. I won't go anywhere else now.

I needed a lift chair for my father. Ashley was the second furniture store I went to. From the minute I walked in, Dave greeted me, very professional and upbeat. He answered all of my questions and the store is manager made it happen for me. Price, quality, availability, all were there along with the staff who was ete better than awesome. Thank you so much!

The folks at Ashley in Wytheville were absolutely wonderful to work with! They helped with the selection process, outlined all of our options with pricing and potential financing, and made it a truly seamless process! Highly recommend anyone who needs furniture to stop by!

Just went in today looking for new furniture 🪑 this place is the BEST! Shelby and Shannon were phenomenal to work with! So professional, organized, explained everything so wonderfully, and just sweet sweet people in general! Go see them today!!!! Absolutely amazing place to work with, plus they have such beautiful furniture 🪑 I wish I could give them a 10 star rating!! Thank you Shelby and Shannon for making buying furniture so flawless 💕☺️

From the time we walked in the door to when we left the staff was absolutely great. I am a project specialist with sales myself and if this were my employees I would give them a raise. Nothing but professional and great to work with. I highly recommend to purchase from this store but if the bar is always this high with Ashley furniture then keep up the good work. Nothing bad to say for our experience. We will recommend to our friends & family. Thank you

I bought a nice bench from the floor in the store. Not long after the purchase the seat was sagging in the middle. Upon inspecting it we found that a natural wood defect had came apart. I call the store and was told there was no warranty on items purchased from the showroom floor unless I had bought a plan with the purchase. I called corporate and was told the items brought from a showroom floor was classified as used furniture, therefore had no warranty unless a plan was purchased at the time of sale. Who wants to buy from a business that has no warranty unless purchased with the purchase?

Workers are very attentive

Well, it was during the festivities for the Independence Day celebration that I decided to get out of the heat and even though I saw all the staff there at the desk, I meandered through and sat and reclined in every piece of furniture in the store, no one came over to ask anything of me, until I went on the back side of the store to test out more livingroom furniture. Then this worker named Jason came over, and let me tell all of you.... he is just about the nicest sales associate I've ever met. I explained my health problems to him and said that I needed a certain type of recliner and sofa and loveseat. He helped me to a beautiful zero gravity livingroom set that I'm absolutely in love with. Hey everyone,, if you want to be treated like royalty,, ask for Jason when you shop at the Ashley store in Wytheville.

The store manager went above and beyond to make sure we where happy with our purchase after a few problems with delivery from the warehouse. It's good to know that if there is a problem they will do their very best to make it right even when it's no fault of the store.

Friendly

We we're very pleased with the quality of furniture as well with the wonderful way that we were helped by the sales person!

This was one of the best buying experiences I have ever had. Jason was so knowledgeable and helpful. He did not pressure us at all. The staff were all friendly. Their selection of furniture is amazing. Top that off with excellent prices and I am a fan. Will definitely shop here again!

Very nice store indeed! Misty had very good customer service and helped me with what I was looking for. Thank you!!

Every time I come here, it’s such a lovely visit! The store is always neat, clean, and organized. And the associates are an absolute delight to deal with! Always friendly and especially helpful! 10/10 would absolutely recommend. 😊👍🏻

Great customer service and the furniture I purchased is made exceptionally well. I will definitely purchase more items from the Wytheville Ashley Homestore!

Nice furniture. Sales associate Colin was very helpful. The only downfall.......have a wait for your furniture. Order today...get it in a few weeks. Thanks Covid-19

Nice clean store with no pressure shopping great sale person

It's nothing special and, so now, we have three furniture stores in town. Plus the Amish! It's a good thing, competitionthat is, though.

The sales rep was friendly and helpful. Shipping was delayed but that was due to covid. Overall I would say I had a good experience. Looking forward to receiving my piece of furniture.